DANIEL L.

CHAUSSINAND
Roswell, Georgia 30075
770-998-8038 [email protected]

PRE SALES ENGINEER / SOLUTIONS ARCHITECT

Top-producing professional adept at forging new customer and partner relationships and
implementing technical solutions yielding major performance gains and cost savings. Expert in
delivering high-impact customer presentations, architecting cross platform solutions and
delivering business value to clients. Proactively troubleshoot complex systems. Highly skilled in
both customer and technical staff training, as well as applying extensive knowledge of high
performance compute, software and storage solutions for data center and cloud applications.
Collaborate with customers to develop roadmaps to ensure their continued IT success.
Team Building/Leadership Thought Leadership
Project Management New Business Development Account Management
Hardware/Software Implementation Troubleshooting Customer Relationship Management
Virtualization Training Initiatives Budgeting/Cost Control Executive-level Presentations
System Management Startup Operations Channel Management
PROFESSIONAL EXPERIENCE
IBM CORPORATION, Armonk, New York 2010-Present
Global provider of software, hardware and services.
Client Technical Lead Financial Services Account Team 2014 - Present
Client Technical Lead State of GA Integrated Account Team 2010 - 2014
Drive IBM revenue by acting as a technical consultant to customers, removing technical
inhibitors to the sale of IBM products. Thought leadership role focused on increasing customer
business value and IBM revenue while driving client satisfaction. Act as an advisor by assuring
technical feasibility, qualifying opportunities and understanding customers technical
environments while ensuring successful engagements. Align technical expertise of IBM
technology (software & systems) and services offerings, with the ability to lead the client and
IBM team in developing solutions. Articulate the technical benefits of IBM solutions to tailor and
deliver presentations to differentiate IBM from the competition. Compare and contrast product
models, features and functions while managing and coordinating pilots and trials or Beta and
Early Access Programs. Ensure customer satisfaction by handling of critical situations and
complaints as required. Assist with capacity planning and performance analysis studies as
needed for road-mapping to ensure continued success.
Key Accomplishments:
Established trusted advisor-level client relationships while improving client satisfaction year
over year.
Increased growth of IBM revenue through client adoption of IBM strategic platforms and
initiatives by creating innovative client solutions, and utilizing cross-brand teaming.
Recognized thought leader on IBM PureFlex Tiger Team.

CAMS (Cloud, Analytics, Mobility, Security) Focal for Government and Higher Education /
K-12

BROCADE COMMUNICATIONS, Roswell, Georgia 2007-2010

Global provider of data center networking solutions and services.
Principal Systems Engineer
Delivered exceptional revenue gains through forging new client and partner relationships,
implementing
DANIEL CHAUSSINAND Page 2 [email protected]

PROFESSIONAL EXPERIENCE continued...

high-performance solutions, and stressing hands-on customer training. Identified and solved
key technical
issues, applying in-depth knowledge of SAN/LAN, L2-3 switching technologies, architecture,
and all Brocade products and solutions. Liaised closely with multiple departments, including
Engineering, Architecture, and Operations, assessing project status and ensuring attainment of
established milestones. Recognized for adapting to changing project needs, managing
channels, architecting viable SAN solutions, and serving as Security Subject Matter Expert
(SME) for Southeast region.
Key Accomplishments:
Exceeded quotas throughout tenure, facilitating sales of 234 directors within 2 years via
targeted product presentations, roundtable discussions, facilitating competitive tests and
effectively addressing customer needs.
Nurtured and expanded relationship with major Brocade account AT&T, controlling
technical resources and presenting technology updates to SAN architecture managers and
Operations teams nationally.
Collaborated with AT&T engineers in successfully re-architecting heavy-usage SANs for
optimal performance and throughput, as well as implementing NAS for Tier 3 storage.
Utilized extensive technical knowledge as member of Brocade Education Team, crafting
4GB and 8GB product certification tests for BCFP, BCSD, and BCSM certifications.
Proactively identified and resolved issues in production SANs of over 50K ports in tandem
with OEM teams.
Ensured on-time installation of Brocade technology with minimal issues via regular
customer updates spanning diverse environments.
CLEARCUBE TECHNOLOGY, Roswell, Georgia 2007
Prominent manufacturer of remote desktop hardware, servers, and software.
Systems Engineer
Expanded customer base through assessing particular needs, delivering targeted product
presentations, and architecting and implementing solutions utilizing ClearCube products such
as blades, C ports and I ports spanning Windows 2003 Server, Windows XP, VMware ESX,
SQL Server 2000 and others. Noted for expertise in leading 1-on-1 and roundtable
discussions, coordinating with diverse technical staff, and responding to RFPs and RFIs.
Championed effective customer and partner training, conducting sessions in formal classroom
environment yielding major proficiency gains.
Key Accomplishments:

Demonstrated need for company solutions through identifying client pain points, executing
discovery sessions and prioritizing sales funnel with Account Executives, resulting in
marked revenue growth.
Offered dedicated training to both customers and partners during installation spanning
areas such as creating Ghost images for distribution to blades utilizing SMS, Altiris,
LANdesk, Ghost Distribution and other software packages, as well as proper use of SNMP
alerts and emails from Sentral system.

MCKESSON CORPORATION, Alpharetta, Georgia 2000-2006

Fortune 10 healthcare service, software and pharmaceutical provider.
Senior Solutions Engineer
Operated in Chief Architect capacity, designing system architecture and configurations for
multi-computer solutions spanning 50+ software applications running AIX, HP-UX, Open VMS,
Tru64, Linux and Windows, as well as High Availability (HA), scalable servers and Backup and
Recovery solutions using Legato,
Veritas, and Tivoli products. Served as Subject Matter Expert (SME) to internal and external
customers, as account teams on leading-edge hardware, operating systems, and interaction
with McKesson applications. Adjusted to changing project needs, triaged issues, and
coordinated between multiple departments.
DANIEL CHAUSSINAND Page 3 [email protected]

PROFESSIONAL EXPERIENCE continued...

Key Accomplishments:
Developed unique architecture and system configurations for $83 million project,
collaborating with client in implementing cutting-edge LPAR technology to reduce server
sprawl and maximize efficiency.
Crafted remote state-of-the-art High Availability Disaster Recovery site for major NY
hospital chain, adhering to aggressive deadline.
Architected, priced, and successfully presented solutions for multi-tiered SAN and NAS
encompassing IBM DS series, Dell PowerVault, Dell EMC, HP MSA, HP xp256 and xp512,
Hitachi Thunder and Lightning, EMC Clariion, CX, Centera and Symmetrix solutions.
Priced and presented multi-partitioned solutions on IBM Regatta and pSeries servers, HP
RS9000, and VMware on Intel platforms consisting of 16-way IBM, HP, and Unisys 7000
series servers.
Guided planning efforts for switching component solutions for multi-tiered networks
including McData, Brocade, IBM Director and Nortel switches and bridges.
Praised for extensive knowledge of leading infrastructure/application technologies, as well
as server requirements for SQL, Oracle and Sybase databases, JBoss, WebLogic, and
WebSphere.
Developed, priced, and presented configurations on multi-OS platforms with
unprecedented detail, stressing utilization of leading-edge technology while addressing
systems requirements and software solution set needs.
Career Note: Additional McKesson experience as Technical Advisor (2000-2001), performing
rapid server hardware installation, configuration, and troubleshooting, maintaining detailed
documentation, and providing hands-on systems support for Windows NT Server, Internet
Information Server, and others.
C&C MACHINING, Woodstock, Georgia 1988-2000

Milling, turning, and sheet metal fabrication company. Prototyping to manufacturing.

General Manager
Spearheaded growth from startup to profitability through strategically targeting new customers,
maintaining top-tier Quality standards, and implementing solutions resulting in marked
manufacturing efficiencies and cost reductions. Offered hands-on staff training, monitored
performance, and delivered insights. Rigorously controlled costs and introduced computerbased job tracking and management system.
PROFESSIONAL CERTIFICATIONS
IBM Certified Solution Advisor-Cloud Computing Reference Architecture v4,
Cloud Computing Architecture v5, IBM Design Thinking Practitioner,
Microsoft Certified Systems Engineer (MCSE)-Windows NT 4.0, Brocade BCFP, BCSD, BCSM
IBM pSeries Solution Sales, HP Multi-OS Certified Sales, SQL 7.0 Administration
SELECTED TECHNICAL PROFICIENCIES
IBM PureFlex FSM, DCFM, Brocade Fabric Manager, Brocade Fabric Watch, VMware,
Switch Virtualization, Server Virtualization, Storage Virtualization,
HP SalesBuilder, Siebel, IBM eConfig, Oracle CRM, SalesForce
MS PowerPoint, Excel, Visio, Access, Lotus Notes
LinkedIn Profile Available to View at: http://www.linkedin.com/in/danielchaussinand