WTC Revision 4 - January 2012

The Water Transmission Code

THE WATER TRANSMISSION CODE

Revision 4

January 2012
 WTC Revision 4 - January 2012

Water Transmission Code

Revision Record

Revision Issue Date Changes Approved by

1.0 Jan 1999 Original Bureau

2.0 September 2004 Format and content review of Original Bureau

Comprehensive review of Ver-2 by
3.0 June 2007 Bureau
Bureau & Panel members
Comprehensive review of Ver-3 by
4.0 January 2012 Bureau
Bureau & Panel members
 WTC Revision 4 - January 2012

THE WATER TRANSMISSION CODE C O N T E N T S

PREFACE ............................................................................................................................................... 2

CHAPTER 1 GLOSSARY AND DEFINITIONS ................................................................................ 4

CHAPTER 2 GENERAL CONDITIONS .......................................................................................... 14

1. INTRODUCTION ................................................................................................................. 14
2. SCOPE .................................................................................................................................. 14
3. UNFORESEEN CIRCUMSTANCES ..................................................................................... 14
4. THE WATER TRANSMISSION CODE REVIEW PANEL ..................................................... 14
5. Duty of GoodFaith and Standard of conduct 15
6. COMMUNICATION BETWEEN TRANSCO AND USERS ..................................................... 15
7. MISCELLANEOUS ............................................................................................................... 16
8. OWNERSHIP OF PLANT ..................................................................................................... 16
CHAPTER 3 PLANNING CODE ....................................................................................................... 17
1. INTRODUCTION ................................................................................................................. 17
2. OBJECTIVE .......................................................................................................................... 17
3. SCOPE .................................................................................................................................. 18
4. PLANNING PROCEDURES ................................................................................................. 18
FIGURE 1: WATER PLANNING AND CONNECTION PROCESS ............................................... 26
FIGURE 2: TIME SCHEDULE FOR DATA EXCHANGE ............................................................................ 27
APPENDIX A WATER PLANNING DATA .................................................................................. 278
APPENDIX B WATER NETWORK DATA ..................................................................................... 29
CHAPTER 4 CONNECTION CONDITIONS CODE ...................................................................... 30
1. GENERAL INTRODUCTION ............................................................................................... 30
2. OBJECTIVE .......................................................................................................................... 30
3. SCOPE .................................................................................................................................. 30
4. PROCEDURE ....................................................................................................................... 30
5. CONNECTION ..................................................................................................................... 30
6. TECHNICAL, DESIGN AND OPERATIONAL CRITERIA................................................... 31
7. SITE RELATED CONDITIONS ............................................................................................ 33
APPENDIX A: FORMAT, PRINCIPLES AND BASIC PROCEDURE ........................................... 38
ATTACHMENT TO APPENDIX A PROFORMA FOR SITE RESPONSIBILITY SCHEDULE .... 40
APPENDIX B: NON-EXHAUSTIVE LIST OF POTABLE WATER PLANTS 42
CHAPTER 5 OPERATING CODE .................................................................................................... 44
1. GENERAL INTRODUCTION ............................................................................................... 44
2. GENERAL SCOPE ................................................................................................................ 44
3. DEMAND AND PRODUCTION FORECASTS INCLUDING OUTAGE PLANNING ......... 44
4. SAFETY CO-ORDINATION ................................................................................................. 46
5. WATER QUALITY................................................................................................................. 47
6. OPERATIONAL LIAISON .................................................................................................... 48
7. CONTINGENCY PLANNING AND PROCEDURES ............................................................ 50
8. START-UP AND SHUT-DOWN PROCEDURES ................................................................. 52
9. NUMBERING AND NOMENCLATURE OF PLANT ........................................................... 53
APPENDIX A .................................................................................................................................... 55
CHAPTER 6 SCHEDULING AND DESPATCH CODE ................................................................. 62
1. GENERAL INTRODUCTION ............................................................................................... 62
2. GENERAL SCOPE ................................................................................................................ 62
3. POTABLE WATER SCHEDULING ...................................................................................... 62
4. POTABLE WATER DESPATCHING .................................................................................... 64
APPENDIX A .................................................................................................................................... 66
APPENDIX B .................................................................................................................................... 67
APPENDIX C .................................................................................................................................... 68
APPENDIX D .................................................................................................................................... 69
CHAPTER 7 DATA REGISTRATION CODE ............................................................................. 70
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PREFACE

The Water Transmission Code

The Water Transmission Code is designed to allow operation of the Abu Dhabi
Water Trunk Mains System and provide controlled connection arrangements at the
entry and exit points between the TRANSCO Trunk Main System, Water
Producers and Distribution Companies (DISCOs). In this Code, Users are
identified as Water Producers, TRANSCO and DISCOs.

TRANSCO also has a separate duty to manage and control Scheduling and Despatch
of water to balance availability with potable water Demand at strategic locations in
the Total System. These locations include Desalination Unit outlets, Well-Field
collection reservoirs and all potable water pumping and storage assets. The Code also
facilitates competition in Water Production and Distribution of potable water and
has been developed to reflect the restructuring of the Water and Electricity Sector
(WES) in the Emirate of Abu Dhabi into the following Entities:

i) Desalinated Water Producers (Water Producer)

ii) Wellfield Water Producers (Water Producer)
iii) The Abu Dhabi Water and Electricity Company, the single buyer of water
and electricity capacity and output
iv) The Abu Dhabi Transmission and Despatch Company(TRANSCO)
v) Distribution Companies, initially one at Abu Dhabi and one at Al Ain
(DISCOs)
vi) A separate Abu Dhabi Company for Servicing Remote Areas,
including some small water treatment facilities
vii) Customers

The Water Transmission Code makes provision for abstraction of groundwater from
well-fields to be included within the definition of a Water Producer. Both seawater
and groundwater abstraction and treatment processes undertaken by Water
Producers connect with a transmission system and the transmission system in turn
connects with distribution systems. All Customers are supplied and billed by the
DISCOs.

The Water Transmission Code is divided into the following Chapters:

1. Glossary and Definitions for words and expressions;

2. Water General Conditions that describe the arrangements common to

and between individual Water Codes and include requirements and
arrangements not otherwise referred to in the Water Codes including
the role and constitution of The Water Transmission Code Review
Panel;

3. A Water Planning Code which provides generally for the supply of

water demand data by Users in order for TRANSCO to undertake the
planning and development of the Water Trunk Mains System;

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4. A Water Connection Conditions Code which describes the

connection conditions criteria which must be complied with by
TRANSCO at Connection Sites and by Users already connected to or
seeking new connections with the Water Trunk Mains System;

5. A Water Operating Code, which deals with: the forecasting of short

and medium term water demand and production requirements for
routine operation and outage planning, safety co-ordination,
maintenance of water quality, operational liaison, contingency
planning and procedures, start-up and shut-down of plant and
numbering and nomenclature of plant and apparatus;

6. A Water Scheduling and Despatch Code that sets out the procedures
for scheduling of potable water availability from storage via pump
operation in order to meet Demand requirements and for despatching
of potable water at the appropriate Transmission and Distribution
Entry Points.

7. A Data Registration Code, which describes a list of all water data

which is common to the submission of data from Users to TRANSCO
and from TRANSCO to Users, under The Water Transmission
Code.

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CHAPTER 1 GLOSSARY AND DEFINITIONS

In the Water Transmission Code the following words and expressions shall, unless
the subject matter or context otherwise requires or is inconsistent therewith, bear the
following meanings:

Authorised Water Operator Any person (other than TRANSCO in its capacity as
operator of the TRANSCO Water Trunk Mains
System) who is authorised under the Law to
produce, transmit or supply potable water.

Authority for Access An authority which grants the holder the right to
unaccompanied access to sites containing plant or
electrical conductors.

Availability Notice A notice issued to the Water Control Centre by

Pump/Storage Operators and Well-field
Operators stating the availability of pumping and
storage plant for the following Schedule Day.

Bureau The Regulation and Supervision Bureau for the

Water and Electricity Sector.

Committed Water Planning Data Data relating to a User Development once the offer
for a Connection Agreement is accepted.

Completion Date Has the meaning set out in the Connection

Agreement with each User.

Complex Any Connection Site, pumping station and Water

Production Plant with associated apparatus.

Connected Water Planning Data Water demand data which for planning purposes is
based on validated actual connected values and is
used daily in the Scheduling and Despatch process.

Connection Agreement The agreement envisaged in Condition 14 of the

Transmission Licence.

Connection Point A Water Trunk Mains System connection or

junction with a User System.

Connection Site A TRANSCO Site or User Site

Contingency Planning Plans that are developed by TRANSCO in

consultation with Users and kept in a manual of
emergency operating procedure using a standard
Performa

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Control Telephony The method by which a Users Responsible

Engineer/Operator and TRANSCO control
engineer(s) speak to one another for the purposes of
secure point to point communication as prescribed by
TRANSCO for both normal and emergency
operating conditions.

Customer A person to whom potable water is provided.

Data Reliability Level Water planning data split into 3 categories which
improves in accuracy as the data progresses from the
preliminary stage, through the committed connection
stage to the connected and operational stage.

Demand The required potable water needed to meet

Customer use, adjusted to take into account
Demand Control including Water Demand
Management policies which may include water
conservation, efficiencies of use and water leakage.

Demand Control The methods of achieving a Demand reduction

Demand Notice A notice issued to the TRANSCO Water Control

Centre by DISCOs stating estimated water
Demands at Distribution Entry Points for the
following Schedule Day.

Despatch Issue by the TRANSCO Water Control Centre of

instructions for pumping/storage plant to meet
Demand within the Despatch parameters as referred
to in Condition 21 of the Transmission Licence.

Despatch Instruction Instructions issued by the TRANSCO Water

Control Centre for the provision of specified water
volumes to a Transmission or Distribution Entry
Point for the Schedule Day.

Determinant A Water Quality parameter which is the result of

direct in-situ measurement or testing of a water
sample in a laboratory. Determinants include test
results for pH, electrical conductivity, chlorine
residual, hardness, alkalinity, chloride and other
substances and characteristics.

DISCO A holder of a Distribution Licence.

Disconnection The physical Disconnection of Users from the

TRANSCO Water Trunk Mains System.

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Distribution and Supply Licence A licence issued pursuant to Article 82 of the Law
authorising the licence operator to distribute and
supply water.

Distribution Entry Point A Connection Point at which a Water Producer or

TRANSCO is directly connected to a DISCO
Distribution System

Distribution System The system consisting (wholly or mainly) of water

pipes and associated plant which are owned or
operated by a DISCO and used for the distribution of
potable water to the point of delivery to Customers,
or other Users.

Electricity Transmission Code The Code that defines the operating, planning and
connection arrangements between TRANSCO and
Users of electricity.

Flow Meter A device used for measurement of water flow which

is either read manually or recorded remotely

Generation/Desalination Licence The Licence granted to a Water Producer pursuant

to Article 82 of the Law.

Good Industry Practice The exercise of that degree of skill, diligence,

prudence and foresight which would reasonably and
ordinarily be expected from a skilled and
experienced operator engaged in the same type of
undertaking under the same or similar circumstances.

Interface Agreement An agreement between a User and TRANSCO

containing provisions for dealing with the
consequences of a User owning or operating plant or
apparatus which is sited on another User's land
and/or for the sharing of facilities and/or the
provision of services at or near a Connection Site.

Intermediate Pumping Station A pumping station that is part of the TRANSCO

Water Trunk Main System, which boosts pressures
within the TRANSCO Water Trunk Mains System
and/or Transmission exit points

Joint System Incident An event wherever occurring which, in the opinion

of TRANSCO or a User, has or may have a serious
and/or widespread effect, on the TRANSCO Water
Trunk Mains System, or on a User System.

Law Law No (2) of 1998 concerning the Regulation of the

Water and Electricity Sector in the Emirate of Abu
Dhabi;

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Licence Any Licence granted to TRANSCO or a User,

under Article 82 of the Law.

Licence Standards Those standards set out or referred to in condition

19 of the Transmission Licence.

Load Despatch Centre The location used for Scheduling and Despatch of
electricity generation and water desalination.

Modification Any actual or proposed replacement, renovation,

modification, alteration or construction by or on
behalf of a User or TRANSCO to either that User
plant or TRANSCO plant at a particular Connection
Site.

Network Data The data to be provided by TRANSCO to Users in

accordance with the Water Planning Code.

Network Security Standard is a License Standard for planning and development

of the water network which employs best practice
planning tools and procedures to ensure that
pipelines, pumping stations, and reservoirs have
sufficient capacity to meet all reasonable demand
with view to the risk of interruption and
contingencies.

Operating Manuals A manual that describes operation, maintenance

needs and maintenance scheduling for Potable
Water Plant for the purposes of maintaining secure
day to day operation.

Operation A scheduled or planned action relating to the

operation of plant.

Operation Diagrams Diagrams which are a schematic representation of

the Potable Water Plant and the connections at a
Connection Site.

Operational Planning Planning through various timescales the matching of

Water Production output with Demand together
with a reserve of production capacity to provide a
margin. This takes into account outages of certain
Water Production Units, of parts of the
TRANSCO Water Trunk Mains System and of
parts of Distribution Systems.

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Potable Water Plant All water plant used in raw water abstraction, water
production, water treatment, transmission and
distribution that describes the fixed infrastructure
above and below ground.

Potable Water Schedule A notice issued by the TRANSCO Water Control

Centre to Pump/Storage Operators and Water
Producers confirming the volumes of potable water
required at Transmission and Distribution Entry
Points for the following Schedule Day.

Preliminary Water Planning Data Water Demand data relating to a User Development
at the time the User applies for a Connection
Agreement but before an offer is made and
accepted.

Pressure Transient A rapid change (+ or -) in water pressure within a

closed pipe network due to Pump Start-Up and
Shut-Down and valve operation.

Procurer Abu Dhabi Water & Electricity Company.

Production Reserve Storage That part of the stored water controlled and managed
by the TRANSCO Water Control Centre retained
in the storage tanks at the Water Production Plant
which is available for balancing output to avoid
overflow or Shut-Down of production.

Pump An item of water plant that mechanically raises water

pressure within a closed pipe network for the
purposes of generating water flow along the pipe.

Pumping Head The variable pressure, generally referred to in metres

of water, which is exerted on the pipework and
pumping plant by operation of that pumping plant.

Pump/Storage Operator The entity responsible for operation of pumps and

the corresponding draw upon storage for supply into
trunk or distribution mains.

Pumping Reserve Storage That part of the stored water managed and controlled
by the TRANSCO Water Control Centre at either
the Water Production Plant or at an Intermediate
or Terminal Pumping Station that is available to
balance supply against Demand and to supplement
the water pumped into the Water Trunk Mains or
Distribution System.

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Record Drawings Sections and plans of a Users Potable Water Plant

that describe in detail the above and below ground
installations after construction.

Responsible Engineer/Operator A person nominated by a User to be responsible for

system control.

Responsible Manager A manager who has been duly authorised by a User

or TRANSCO to sign Site Responsibility
Schedules on behalf of that User or TRANSCO.

Safety Co-ordinator A person or persons nominated by TRANSCO and

each User to be responsible for the co-ordination of
safety precautions at each Connection Point when
work (which includes testing) is to be carried out on
a system.

Safety Rules The rules of TRANSCO or a User that seek to

ensure that persons working on plant to which the
rules apply are safeguarded from hazards arising
from the system.

Schedule Day The period > 0000 hours in the Settlement day and
<= 2400 hours of the same settlement day.

Scheduling The process of compiling and issuing a potable water

production and pumping schedule to meet Demand.

Security Standard A coordinated set of criteria and methodologies

which Licensees shall use in the planning and
development of their water systems.

Settlement Day The period > 0000 hours in the settlement day and
<= 2400 hours of the same settlement day

Seven Year Planning Statement A statement, prepared by TRANSCO in accordance

with the terms of the Transmission Licence. This
shows for each of the seven succeeding TRANSCO
financial years, the opportunities available for
connecting to and using the TRANSCO Water
Trunk Mains System and indicating those parts of
the TRANSCO Water Trunk Mains System most
suited to new connections and distribution of potable
water.

Shut-Down The condition of pumping plant when the motor is

static and the system becomes depressurised once
gravity equilibrium is achieved.

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Site Common Drawings Drawings prepared for each Connection Site which
incorporate Connection Site pipe layout, pumping
plant, local storage and associated apparatus.

Site Responsibility Schedule A schedule containing the information and prepared

on the basis of the provisions set out in the Water
Connection Conditions.

Start-Up The action of bringing pumping plant from Shut-

down into operation.

Statement of Readiness Confirmation submitted by TRANSCO to the User

advising that the connection is ready to become
operational at a time and date agreed by both parties.

Supply Regulations Supply Regulations as issued by the Bureau

pursuant to defined in Article 62 of the Law.

System Tests Tests which involve simulating conditions, or the

controlled application of irregular, unusual or
extreme conditions, on the Total System, or any part
of the Total System, but which do not include
commissioning or recommissioning tests.

Terminal Pumping Station A pumping station that is part of the TRANSCO

Water Trunk Main System, which is located
upstream of the Transmission Exit Point.

Total System The TRANSCO Water Trunk Mains System and

all User systems in the Emirate of Abu Dhabi

TRANSCO The Abu Dhabi Transmission and Despatch

Company.

TRANSCO Demand The amount of potable water to be supplied from

Water Producers at the Transmission Entry
Points including an allowance for system losses and
Water Demand Management policies.

Transmission Entry Point A Connection Point at which a Water Producer is

directly connected to the TRANSCO Water Trunk
Mains System.

Transmission Licence A licence issued pursuant to Article 82 of the Law

authorising the Abu Dhabi Transmission and
Despatch Company to transmit water and electricity.

Transmission Exit Point A Connection Point from the TRANSCO Water

Trunk Mains System to a DISCO.

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Trunk Mains Water pipework used for the pressurised or gravity

bulk transfer of potable water between a Water
Producer and a DISCO.

User A term utilised in various sections of the

Transmission Code to refer to entities using the
TRANSCO Water Trunk Mains System, as more
particularly identified in each section of the
Transmission Code concerned.

User Development Either User Potable Water Plant to be connected to

the TRANSCO Water Trunk Mains System or a
Modification relating to User Plant already
connected to the TRANSCO Water Trunk Mains
System.

User Site A site owned (or occupied pursuant to a lease,

licence or other agreement) by a User in which there
is a Connection Point. For the avoidance of doubt,
a site owned by TRANSCO but occupied by a User,
is a User Site.

User System Any system owned or operated by a User comprising

Water Production Units and/or Distribution
Systems and plant connecting Water Production
Units, Distribution Systems to the TRANSCO
System.

Valve Plant associated with pipework within a pressurised

system that control flows, expulsion of air and
isolates sections of pipe.

Water Control Centre The location used by TRANSCO for Scheduling

and Despatch of potable water to meet Demand.

Water Demand Management The strategic management of Demand for potable

water that includes water conservation, use of
potable water for irrigation, water losses and water
rationing.

Water Distribution Code The Distribution Code required to be drawn up by

each DISCO and approved by the Bureau, as from
time to time revised with the approval of the Bureau.

Water Producer An entity producing potable water under a

desalination Licence or well water from well-field
abstractions.

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Water Production Unless otherwise provided in the Water

Transmission Code, the abstraction of sea water or
groundwater and the subsequent production of
potable water.

Water Production Capacity The maximum declared output of a Water

Production Plant.

Water Production Plant or Unit A generic term that describes the plant at the site of a
Water Producer.

Water Quality The quality of potable water defined by reference to

minimum acceptable standards that relate to
bacteriological quality, chemical composition,
corrosive effects, taste and others as specified by the
Bureau.

Water Transmission Code The Code that defines the operating, planning and
connection arrangements between TRANSCO and
Users of water.

Water Transmission Code Review The panel with the functions set out in the General
Panel Conditions of WTC.

Water Trunk Mains System The network of Trunk Mains, pumping stations and
associated Potable Water Plant that constitutes the
water transmission system operated by TRANSCO.

Well-field Operator The entity responsible for operating the well-field

abstractions and associated collecting reservoirs that
supply Trunk Mains.

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Construction and Interpretation

In the Water Transmission Code:

a) the table of contents, Preface and headings are inserted for convenience only
and shall be ignored in construing the Water Transmission Code;

b) unless otherwise required, all references to a particular paragraph, sub-

paragraph, Appendix or Schedule shall be a reference to that paragraph, sub-
paragraph Appendix or Schedule in or to that part of the Water Transmission
Code in which the reference is made;

c) unless otherwise required, the singular shall include the plural and vice versa,
references to any gender shall include all other genders and references to
persons shall include any individual and any other entity, in each case whether
or not having a separate legal personality;

d) references to the words include or including are to be construed without

limitation to the generality of the preceding words;

e) unless there is something in the subject matter or the context which is

inconsistent, any reference to the Law or any Article of or Schedule to, or
other provision of the Law shall be construed as including a reference to any
modification, extension or re-enactment thereof then in force and to all
instruments, orders and regulations then in force and made under or deriving
validity from the relevant Law;

f) references to in writing or written include word processing, printing, e-

mail, telefax and other modes of reproducing and transmitting words and text;

g) where the Glossary and Definitions refers to any word or term which is more
particularly defined in a part of the Water Transmission Code, the definition
in that part of the Water Transmission Code, will prevail over the definition
in the Glossary and Definitions in the event of any inconsistency;

h) a cross-reference to another document or part of Water Transmission Code

shall not impose any additional, further or co-existent obligation or confer any
additional, further or co-existent right in the part of the text where such cross-
reference is contained;

i) nothing in the Water Transmission Code is intended to or shall derogate

from TRANSCOs statutory or Licence obligations; and

j) references to time are Abu Dhabi time.

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CHAPTER 2 GENERAL CONDITIONS

1. INTRODUCTION
The General Conditions contain provisions which are of general application to all
provisions of the Water Transmission Code. Their objective is to ensure, to the
extent possible, that the various sections of the Water Transmission Code work
together and work in practice for the benefit of all Users.

2. SCOPE
The Water General Conditions apply to all Users including TRANSCO.

3. UNFORESEEN CIRCUMSTANCES
If circumstances arise which the provisions of the Water Transmission Code have
not foreseen, TRANSCO shall, to the extent reasonably practicable in the
circumstances, consult promptly and in good faith with all affected Users in an effort
to reach agreement as to what should be done. If agreement between TRANSCO and
the relevant Users as to what shall be done cannot be reached within a period set by
TRANSCO, TRANSCO shall determine what is to be done. Wherever TRANSCO
makes a determination, it shall do so having regard, wherever possible, to the views
expressed by Users and, in any event, to what is reasonable in all the circumstances.
Each User shall comply with all instructions given to it by TRANSCO following
such a determination provided that the instructions are consistent with the current
technical parameters of the particular User System registered under the Water
Transmission Code. TRANSCO shall promptly refer all such unforeseen
circumstances and any such determination to the Panel for consideration in
accordance with Section 4 of the Water General Conditions.

4. THE WATER TRANSMISSION CODE REVIEW PANEL

TRANSCO shall establish and maintain the "Panel", which shall carry out the
functions referred to below.

The Panel shall:

i) keep the Water Transmission Code and its working under review;
ii) review all suggestions for amendments to the Water Transmission Code
which the Bureau or any User may wish to submit to TRANSCO for
consideration by the Panel from time to time;
iii) publish recommendations as to amendments to the Water Transmission
Code that TRANSCO or the Panel feels are necessary or desirable and
the reasons for the recommendations;
iv) issue guidance in relation to the Water Transmission Code and its
implementation, performance and interpretation when asked to do so by
any User; and
v) consider what changes are necessary to the Water Transmission Code

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arising out of any unforeseen circumstances referred to it by TRANSCO.

The Panel shall consist of:

a) Up to five persons (one of whom shall be chairman) appointed by
TRANSCO.
ii) a person appointed by the Bureau;
iii) a person appointed by The Abu Dhabi Water and Electricity Company; and
d) The following members:
(i) A maximum of three persons representing the Water Producer; and
(ii) A maximum of two persons appointed by the DISCOs.

each of whom shall be appointed as set out below.

The Panel shall establish and comply at all times with its own rules and procedures
relating to the conduct of its business, which shall be approved by the Bureau.

TRANSCO shall consult in writing with all Authorised Water Operators who are
liable to be materially affected in relation to all proposed amendments to the Water
Transmission Code and shall submit all proposed amendments to the Panel for
discussion prior to such consultation.

5. DUTY OF GOOD FAITH AND STANDARD OF CONDUCT

Each party to this Code shall at all times in its dealings with the other parties to this
Code

(a) act in good faith;

(b) act in accordance with good industry practice.

6. COMMUNICATION BETWEEN TRANSCO AND USERS

Unless otherwise specified in the Water Transmission Code, all instructions given
by TRANSCO and communications (other than relating to the submission of data and
notices) between TRANSCO and Users shall take place using identified post-holders
and communication links as agreed between TRANSCO and relevant parties prior to
connection.

Unless otherwise specified in the Water Transmission Code, all instructions given
by TRANSCO and communications (other than relating to the submission of data and
notices) between TRANSCO and Users shall be given by means of the Control
Telephony.

If any communication links and contacts are changed by any party, they shall inform
all other relevant parties prior to such changes and provide details of new
communication links.

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The recording (by whatever means) of instructions or communications given by

means of Control Telephony shall be accepted by TRANSCO and Users as
evidence of those instructions or communications.

7. MISCELLANEOUS
Data and notices to be submitted to TRANSCO under the Water Transmission
Code (other than data which is the subject of a specific requirement of the Water
Transmission Code as to the manner of its delivery) shall be delivered in writing
either by hand, sent by registered pre-paid post, or communicated by telex, or
facsimile transfer. Such data and notices shall be deemed to be received on recorded
receipt.

Communications referred to above, shall be addressed to the Responsible Manager

of either TRANSCO or a User at the addresses previously notified to the relevant
parties

8. OWNERSHIP OF PLANT
References in the Water Transmission Code to plant of a User include plant used by
a User under any agreement with a third party.

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CHAPTER 3 PLANNING CODE

1. INTRODUCTION
The Water Planning Code specifies the criteria and procedures to be applied by
TRANSCO in the longer term (7 year) planning and development of the TRANSCO
Water Trunk Main System to be taken into account by Users in the planning and
development of User Systems. It details information to be supplied by Users to
TRANSCO, and certain information to be supplied by TRANSCO to Users.

Development of the TRANSCO Water Trunk Main System, involving network

expansion (including new Trunk Mains) and its reinforcement or extension, shall
arise for a number of reasons including:
i) new development and therefore increased water Demand of a User
System already connected to the TRANSCO Water Trunk Main
System;
ii) introduction of a new Connection Site or the Modification of an existing
Connection Site between a User System and the TRANSCO Water
Trunk Main System; and
iii) Construction of additional Trunk Main(s) and storage /pumping facilities
connecting with the Water Trunk Mains Systems.
iv) TRANSCO to meet its license obligations in economic dispatch.

Accordingly, the expansion and reinforcement of the TRANSCO Water Trunk

Main System may involve work at any Connection Site which is:

i) at an Intermediate or Terminal Pumping Station where User's Potable

Water Plant is connected to the TRANSCO Water Trunk Main System;
ii) on Trunk Mains which join that Connection Site to the remainder of the
TRANSCO Water Trunk Main System;
iii) on Trunk Mains at points remote from a Connection Site;
iv) at the interface between a Water Producer and TRANSCO; and
v) at the interface between TRANSCO and a DISCO.

The time required for the planning and development of the TRANSCO Water Trunk
Main System will depend on the type and extent of the necessary expansion,
reinforcement and/or extension work. Other influences may include the degree of
complexity in undertaking the new work while maintaining satisfactory security and
quality of water supply on the existing TRANSCO Water Trunk Main System.

2. OBJECTIVE
The objectives of the Water Planning Code are:
i) to promote TRANSCO/User interaction in respect of any proposed water
services development on the User System which may impact on the
discharge capacity of the TRANSCO Water Trunk Main System,

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Water Production Plant capacity or any direct connection with the

TRANSCO Water Trunk Main System;
ii) to provide for the supply of longer term (7 years) water Demand forecasts
and associated water planning data required by TRANSCO from Users in
order for TRANSCO to undertake the planning and development of the
TRANSCO Water Trunk Main System in accordance with the relevant
Licence Standards, to facilitate existing and proposed connections and
also to provide for the supply of certain information from TRANSCO to
Users;
iii) to ensure Users and TRANSCO provide the Abu Dhabi Water and
Electricity Company with long term Demand forecasts including the
relevant supporting data. The final coordinated water Demand Forecasts
are prepared by the Abu Dhabi Water and Electricity Company and the
production capacity needs can be identified, planned and procured.
iv) to provide the means for implementing the Licence Standards which
shall be used by TRANSCO in the planning and development of the
TRANSCO Water Trunk Main System.

3. SCOPE
The Users to whom the Water Planning Code applies are as follows:

i) Water Producers;
ii) DISCOs; and
iii) TRANSCO

The above categories of User shall become bound by the Water Planning Code prior
to them producing, transporting, or distributing potable water both in the prospective
and connected Users role.

The Water Planning Code also applies to the Abu Dhabi Water and Electricity
Company as a User for the purpose of co-ordinating capacity and system planning
with TRANSCO.

4. PLANNING PROCEDURES

4.1 General
The means by which Users and proposed Users of the TRANSCO Water Trunk
Main System are able to investigate connection to and use of the system comprises
two distinct parts, namely:
i) the Seven Year Planning Statement; and
ii) an offer, in accordance with the Transmission Licence, by TRANSCO to
enter into a Connection Agreement for connection to the TRANSCO
Water Trunk Main System.

4.2 Water Planning Data Categories

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Three different water planning data categories for water Demand forecasting are
referred to in the Water Planning Code. Their relationships to the application and
offer for a Connection Agreement and to the Data Reliability Level are set down in
Figure1 attached. The three water planning data categories are:

i) Preliminary Water Planning Data;

ii) Committed Water Planning Data; and
iii) Connected Water Planning Data.

An existing User proposing a new Connection Site will need to supply water
Demand requirements within the requirements of the Water Planning Code. Such
requirements will be termed as either Preliminary Water Planning Data or
Committed Water Planning Data, depending on the offer acceptance status at the
time.

At the time the User applies for a Connection Agreement but before an offer is made
and accepted by the applicant User, the requirements relating to the proposed User
Development shall be considered as Preliminary Water Planning Data. This data
shall be treated as confidential within the scope of the provisions relating to
confidentiality in the Connection Agreement.

Once the offer for a Connection Agreement is accepted, the requirements relating to
the User Development already submitted as Preliminary Water Planning Data, and
subsequent data required by TRANSCO, will become Committed Water Planning
Data. This data, together with other data held by TRANSCO relating to the
TRANSCO Water Trunk Main System shall form the background against which
new applications by any User shall be considered and against which planning of the
TRANSCO Water Trunk Main System shall be undertaken. Accordingly,
Committed Water Planning Data shall not be treated as confidential to the extent
that TRANSCO:

i) is obliged to use it in the preparation of the Seven Year Planning

Statement and in any further information given;
ii) is obliged to use it when considering and/or advising on applications (or
possible applications) of other Users; and
iii) is obliged to use it for TRANSCO operational planning purposes;

At the time that a Statement of Readiness is submitted, any estimated values

assumed for planning purposes are confirmed or, where practical, replaced by
validated actual values and by updated estimates for the future water Demand. This
data is then termed Connected Water Planning Data.

Connected Water Planning Data is at a validated reliability level due to availability

of actual operational flows and volumes and forms the basis of the water flow rates
and water volumes used daily in the Scheduling and Despatch activities.

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Connected Water Planning Data, together with other data held by TRANSCO
relating to the TRANSCO Water Trunk Main System, shall form the background
against which new applications by any User shall be considered and against which
planning of the system shall be undertaken. Accordingly, Connected Water
Planning Data will not be treated as confidential in the same manner as Committed
Water Planning Data is not treated as confidential as referred to above.

TRANSCO shall also make available to Users, through the Abu Dhabi Water and
Electricity Company, relevant details of the TRANSCO Water Trunk Main
System.

4.3 Water Demand Data Provision

To enable TRANSCO and the Abu Dhabi Water and Electricity Company (ADWEC)
to prepare, their Seven Year Planning Statement each User is required to submit to
TRANSCO and the Abu Dhabi Water and Electricity Company (ADWEC) a
summary of their seven year water Demand requirements as listed in Apendix A of
the Water Planning Code for each connection. This data shall be submitted in calendar
week 48 of each year and should cover the base year and each of the seven
succeeding years. Where, from the date of one submission to another, there is no
change in the data to be submitted, instead of resubmitting the data, a User may
submit a written statement that there has been no change from the data submitted the
previsous time.

TRANSCO shall submit Demand forecast data received from Users to the Abu
Dhabi Water and Electricity Company by week 52 after adjusting it to take account
of operational use, lossess within the system, network operation and customers
connected directly to the transmission system. Any Water Demand Management
policies approved by the Bureau shall also be considered in the preparations of the
demand forecasts.

The Abu Dhabi Water and Electricity Company shall by week 07, submit to
TRANSCO and Users its coordinated long term Demand requirements as listed in
Apendix A of the Water Planning Code for each connection.

The Abu Dhabi Water and Electricity Company shall by week 17, submit to
TRANSCO its water production expansion plan.

To enable Users to model flows and water network capacities in the Water Trunk
Mains System, TRANSCO shall submit to the Abu Dhabi Water and Electricity
Company for issue to Users, as determined by the Abu Dhabi Water and Electricity
Company, the water network data as listed in Appendix B of the Water Planning
Code. The data shall be submitted in week 22 of each year.

TRANSCO shall by week 24, submit to the Bureau its Seven Year Planning
Statement for approval

Figure 2 represents the timeline of the data exchange arrangements

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4.4. Water Planning Criteria

Water planning criteria includes the technical design criteria and procedures to be
used as guidelines by TRANSCO in the planning and development of the Water
Trunk Main System to achieve security of supply.

The three aspects to network security:

1. Network capacity planning: Network capacity planning criteria are

discussed hereunder in 6.3.1 which sets the technical design criteria and
network performance indicators.

2. Network risk analysis: Performing the network risk analysis in accordance

with the Security Standard requirements, with respect to network
performance indicators

3. Operational contingency planning: This is part of the contingency planning

and procedures of the Operating Code Chapter-5.

4.4.1 Network Capacity Planning Criteria

This section sets out the technical and design criteria, guidelines and performance
requirements for the TRANSCO Water Trunk Main System capacity planning.

4.4.1.1 Criteria for Standby Pumps

All Pumps (variable or fixed speed) must be capable of supplying the output required
by the Despatch process at a continuous rate against the head specified in the
Connection Agreement.

To maintain supplies incase of pump failures or routine maintenance, standby pump

arrangement to be considered at Potable Water Plant (depending on the sequence of
failure). The number of standby pumps required to meet these criteria is given in the
following table (TABLE 1):
TABLE 1
Number of Standby Number of Standby
Number of Duty Pumps Pumps (33%)- Pumps (40%)-
normal critical
1 1 2
2 1 2
3 1 2
4 1 2
5 2 2
6 2 3
7 3 3
8 3 4

The criteria in the Table above are for guidance only. TRANSCO shall undertake risk
analysis, in accordance with the guidelines given in the Security Standard, to justify
the level of standby pump facilities in specific circumstances.

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4.4.1.2 Reservoirs Sizing criteria

I- Reservoirs at water Production Plants

Each Water Production Plant and associated town water pumping station shall have
a water storage facility that has a function, which is managed and dispatched by
TRANSCO Water Control Centre. The dual function allows TRANSCO to
balance availability of water production with Production Reserve Storage. The total
storage of the production reserve shall provide 24 hours of water supply at the rated
design output of the Water Production Plant. A minimum of two storage tanks or
one tank with minimum of two sections or more that can be isolated shall be provided,
and the volume of storage so calculated shall be usable and exclusive of any unusable
top and bottom storage.

II- Reservoirs at Intermediate and Terminal Pumping Stations

Pump operation at the Intermediate and Terminal Pumping Stations shall also be
instructed by TRANSCO. The following criteria to be considered as guidelines for
all water storage at the Intermediate and Terminal Pumping Stations:

(a) Intermediate pumping stations shall be provided with water storage

equivalent to 10% of the average daily transfer and 100% of the daily
demand of the distribution system;
(b) Terminal pumping stations shall be provided with water storage equivalent
to 24 hours supply at the average daily demand of the distribution system;
(c) All water storage facilities should have a minimum of two tanks, or one
storage tank with minimum of two section or more that can be isolated, at
each location; and the volume of storage so calculated shall be usable and
exclusive of any unusable top or bottom water storage

Items (a) and (b) are guideline only and TRANSCO shall undertake risk analyses in
accordance with the guidelines given in the Security Standard to determine whether
the departure from those given guidelines is required.

4.4.1.3 Maximum and Minimum Pipe Velocities

Generally the transmission pipelines shall be designed to velocities of 3.0

mtere/second. TRANSCO shall undertake technical evaluation to determine the
appropriate design velocity. Slightly higher velocities can be tolerated subject to
Trunk Mains specification allows for such tolerence.

TRANSCO shall have regard to minimum velocities in its systems. If possible, these
should not fall below 0.3 m/s during reduced transmission periods to ensure that the
age of the water does not become excessive and that loose deposits in the main are not
allowed to settle, only to be lifted into suspension again at high transmission periods.
Water should not be allowed to stagnate under normal operating conditions. Should
this be unavoidable, secondary chlorination facilities should be provided at the
terminal stations

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4.4.1.4 Stand-by Generators

Standby generators (either fixed or mobile) shall be provided at sites where no

alternative power supply is available (for example, through dual feeds) and where a
risk assessment, as per the Security Standard, has shown that service to customers is
compromised.

4.4.2 Criteria for Network Modelling

The calibrated network models to be used for water transmission planning shall
include all pipes, pumps and reservoirs in operation. The models shall be constructed,
calibrated and updated in accordance with international best practice. The procedures
used for model construction and field-testing and the criteria applied for determining
the adequacy of model calibration shall be in accordance with the Water Research
Centre, (WRc), Code of Practice for Network Modelling, or similar Bureau approved
standard.

4.4.3 Asset Failure Data

TRANSCO shall set up systems for recording asset failures and repair times to
improve the quantity and quality of the data to support risk assessment. The minimum
data recording requirements are set out in the following Table (TABLE 2).

TABLE 2 : Table for Asset Failure Data to Support Risk Analyses

Asset Type Failure data Attributes

Pipelines Bursts Date, diameter, material, location,
failure type, response time, repair time
Power supplies Power outages Date, location, outage duration
Pumping stations Pump outages Date, location, asset reference (e.g.
pump no. 1), asset type (e.g. pump
motor), failure type (e.g. failed motor
windings), failure mode (e.g. pump
over-running and motor operating
outside design parameters), response
time, repair time

To facilitate cluster analysis (geographical analysis of failure hotspots) all asset failure
data should have a geographical reference so that it can be displayed in Geograpgical
Information System GIS.

4.4.4 Whole-life Costs Analysis

In considering alternative investment options for network and storage planning,

TRANSCO to carry-out a techno-economical analysis through undertaking Whole
Life Cycle Cost, (WLCC), analyses. In particular, whole-life costs shall be used to:

i. Determine planning horizons and the appropriate phasing of development,

taking account of growth in demand and changing operating conditions;

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ii. Size new transmission mains in conjunction with their associated pumping
stations to determine the most economical sizes.
iii. TRANSCO shall use the discount interest rate stipulated by the Bureau for
whole-life costing.

4.5 Offer of Terms for Connection

The completed User application form for a Connection Agreement shall include:
i) a description of the new plant to be connected to the TRANSCO Water
Trunk Main System or of the Modification relating to the User Plant
already connected to the TRANSCO Water Trunk Main System;
ii) the Preliminary Water Planning Data the basis of which is identified in
Appendix A of the Water Planning Code; and
iii) the desired Completion Date of the proposed User Development.

The completed application form shall be sent to TRANSCO.

Any offer of a Connection Agreement made by TRANSCO, must be accepted by

the applicant User within the period stated in the offer, after which the offer
automatically lapses. Acceptance of the offer renders the TRANSCO works relating
to that User Development, reflected in the offer, committed and binds both parties to
the terms of the offer. Within 28 days (or such longer period as TRANSCO may
agree in any particular case) of acceptance of the offer the User shall confirm the
Committed Water Planning Data pertaining to the User Development, the basis of
which is identified in Appendix A of the Water Planning Code.

4.6 Complex Connections

The magnitude and complexity of any TRANSCO Water Trunk Main System
expansion, extension or reinforcement will vary according to the nature, location and
timing of the proposed User Development. It may be necessary for TRANSCO to
carry out additional water network studies to evaluate more fully the impact of the
proposed User Development on the TRANSCO Water Trunk Main System.
Where TRANSCO determines that further water network analysis is necessary, the
offer may indicate the conditions that are attached. The User shall indicate whether it
wishes TRANSCO to undertake the work necessary to proceed to make a revised
offer within the 3 month period normally allowed or within an alternative programme
consented to by the Bureau.

In order that TRANSCO may carry out these water network studies, the User may, at
the request of TRANSCO, be required to provide water planning data in advance of
the normal time provided that TRANSCO can reasonably demonstrate that it is
relevant and necessary.

4.7 Planning Standards

TRANSCO shall apply the Licence Standards relevant to planning and
development, in the planning and development of the TRANSCO Water Trunk
Main System.

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4.8 Water Demand Management

Longer term and strategic management of water Demand and the application of
relevant policies and strategies is not detailed in this Code but shall be determined by
the Bureau.

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Chpater 3 Planning Code

Figure 1: WATER PLANNING AND CONNECTION PROCESS

USER TRANSCO
APPLICAITON

USER TRANSCO OFFER

Connection Application and Offer ConnectionOffer Acceptance Connection to system operational

Progression For Connection
Agreement

Preliminary Committed Connected Scheduling

Statge in Process Water Water Water and
Planning Data Planning Data Planning Data Despatch

Data Forecast Estimated Validated

Reliability
Level
(Category)

TRANSCO
Annual 5 year
Planning Statement

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Chpater 3 Planning Code

Figure2: The Timeline of the Data Exchange Arrangement

Week 48 Week 52 Week 7 Week 17 Week 22 Week 24

Demand Forecast TRANSCO submits ADWEC submits ADWEC submits TRANSCO submits TRANSCO submits
Input Data to Transmission Consolidated Generation/Production Water Network data to Planning
ADWEC & Losses to ADWEC Demand Forecast as Expansion Plan to Users Statement to the
TRANSCO (From per WTC TRANSCO Bureau for
DISCOs & other requirements Approval
Users)

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APPENDIX A WATER PLANNING DATA

Water planning data for the categories Preliminary Water Planning, Committed
Water Planning and Connected Water Data shall include forecast, estimated or
validated water Demand.

The data shall be presented, in terms of the average daily water Demand during the
week of maximum consumption in the year and the average annual daily
consumption, both in MIGD. The water planning data shall make due allowance for
Demand Control including operational use of the system, system network
efficiencies, losses within the system and where applicable, current Water Demand
Management policies in place.

Management of storage requirements to balance throughput and meet daily

fluctuations of Demand shall be controlled by the Scheduling and Despatch process
and storage data is not required as part of the water planning data.

Conversions:

1 m3/hour (cubic metres per hour) = 5279.26 MIGD (million imperial gallons per day)

1 MIGD (million imperial gallons per day) = 4.55 Ml/d

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APPENDIX B WATER NETWORK DATA

Users will need to undertake hydraulic analyses and in more complex cases,
numerical modelling of the TRANSCO Water Trunk Mains System in order to
check the pipe network and pumping capacities that feed potable water to the
Distribution System. Users may seek to confirm hydraulic feasibility in principle
before an application is submitted to modify an existing connection or expand the
System with a new connection. Network Data supplied by TRANSCO shall include
the following:

i) Network node data

ii) Operating and design flow rates
iii) Pipe materials, age (hence friction factor) and lengths
iv) Variable head storage reservoir levels and storage volumes
v) Pipe diameters
vi) Pump type and characteristics (time switched, level control or pressure
control)
vii) Control valve settings/characteristics

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CHAPTER 4 CONNECTION CONDITIONS CODE

1. GENERAL INTRODUCTION
The Water Connection Conditions specifies the minimum technical, design and
operational criteria which must be complied with by any User connected to or seeking
connection with the TRANSCO Water Trunk Main System. The Water
Connection Conditions also specifies the minimum technical, design and operational
criteria with which TRANSCO shall comply in relation to the part of the TRANSCO
Water Trunk Main System at the Connection Site with Users.

2. OBJECTIVE
The objective of the Water Connection Conditions is to ensure that by specifying
minimum technical, design and operational criteria the basic rules for connection to
the TRANSCO Water Trunk Main System are similar for all Users of an
equivalent category and shall enable TRANSCO to comply with its statutory and
Transmission Licence obligations.

3. SCOPE
The Water Connection Conditions applies to Users, which in the Water
Connection Conditions means:

i) Water Producers;
ii) DISCOs;
iii) TRANSCO.

The above categories of User shall become bound by the Water Connection
Conditions prior to them producing, supplying or receiving water.

4. PROCEDURE
The Connection Agreements contain provisions relating to the procedure for
connection to the TRANSCO Water Trunk Main System and include requirements
relating to certain conditions to be complied with by Users prior to TRANSCO
notifying the User that it has the right to become operational.

5. CONNECTION
5.1 General Submission
The provisions relating to connection to the TRANSCO Water Trunk Main System
are contained in each Connection Agreement with a User and include provisions
relating to both the submission of information and reports relating to compliance with
the Water Connection Conditions for that User, including the relevant Safety
Rules, commissioning programmes, Operation Diagrams and approval to connect.

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Prior to the Completion Date in the Connection Agreement, the following shall be
submitted by the User:

i) The most up to date water planning data available, prior to the

Completion Date which shall include the latest forecast, estimated or
validated actual water Demand data, as required by the Water Planning
Code Appendix A;
ii) copies of all Safety Rules and local safety instructions applicable at User
Sites which shall be used at the TRANSCO/User interface;
iii) information to enable TRANSCO to prepare Site Responsibility
Schedules on the basis of the provisions set out in Appendix A;
iv) an Operation Diagram for all Potable Water Plant on the User side of
the Connection Point;
v) the proposed name of the User Site (which shall not be the same as, or
confusingly similar to, the name of any TRANSCO Site or of any other
User Site);
vi) a list of Safety Co-ordinators;
vii) a list of the telephone numbers for Joint System Incidents at which the
Responsible Manager nominated for the purpose can be contacted and
confirmation that they are fully authorised to make binding decisions on
behalf of the User;
viii) a list of managers who have been duly authorised to sign Site
Responsibility Schedules on behalf of the User;
ix) information to enable TRANSCO to prepare Site Common Drawings;
and
x) a list of the telephone numbers for the User facsimile machines.

6. TECHNICAL, DESIGN AND OPERATIONAL CRITERIA

6.1 TRANSCO Water Trunk Mains System Characteristics

TRANSCO shall ensure that, the TRANSCO Water Trunk Main System complies
with the following technical, design and operational criteria in relation to the part of
the system at the Connection Site with a User.

6.1.1 Trunk Main Pressure Variations

Trunk main working pressures will vary depending on location within the pipe
network and the Pumping Head required to transmit the flow rate needed. Pressure
Transients may locally increase and decrease normal operating pressures and these
pressures need to be accommodated by the use of appropriately designed surge
vessels and controlled valve operation. At each Connection Site TRANSCO shall
provide any potential User with flow, pressure (normal and anticipated variable
limits) and other relevant operating and system design details.

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6.1.2 Trunk Main Pipework

All new pipework and connection arrangements shall be installed to meet the Licence
Standards. All details of existing trunk main pipework in situ including its location
and material are available from TRANSCO.

6.1.3 Water Quality

Water Quality throughout the Water Trunk Main System is the responsibility of
TRANSCO and shall meet the minimum acceptable standards specified by the
Bureau at all times. Water Quality at the boundary between TRANSCO and each
DISCO is the responsibility of TRANSCO and shall meet the minimum acceptable
standards specified by the Bureau at all times. Water Quality shall be audited by the
Bureau and the laboratory where samples are tested must be accredited by the
Bureau.

6.2 Plant Relating to User/TRANSCO Connections Site

The following requirements apply to plant relating to the User/TRANSCO
Connection Point, which each User must ensure are complied with in relation to its
plant. Where appropriate, TRANSCO must ensure the requirements are complied
with in relation to its plant.

All connections to or from the TRANSCO Water Trunk Main System shall be
designed to meet the current Licence Standards. The main components of plant at
these connections must include the following:

i) gate valve either side of Flow Meter;

ii) Flow Meter to the accuracy specified in the Metering Code;
iii) instrumentation for continuous real-time flow; and
iv) Water Quality sampling point and chlorine residual monitoring.

Only one set of plant identified in i) to iv) above shall be associated with each
Connection Point. Either TRANSCO or the User, depending on who is allocated
ownership and operational responsibility for the components of plant, shall make the
data available immediately to either the User or TRANSCO respectively.

6.3 Communications Plant and Water Quality Data

In order to ensure control of the TRANSCO Water Trunk Main System,
telecommunications between Users and TRANSCO must, if required by
TRANSCO, be established in accordance with the requirements set down below.

6.3.1 Control Telephony

Control Telephony is the method by which a User Responsible Engineer/Operator
and TRANSCO control engineers speak to one another for the purposes of control of
the Total System in both normal and emergency operating conditions.

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Where TRANSCO requires Control Telephony, Users are required to use the
Control Telephony with TRANSCO in respect of all Connection Points with the
TRANSCO Water Trunk Main System. TRANSCO shall pay for and install
Control Telephony at the User location where the User telephony equipment is not
capable of providing the required facilities or is otherwise incompatible with the
TRANSCO Control Telephony.

Detailed information on Control Telephony facilities and suitable equipment

required for individual User applications shall be provided by TRANSCO upon
request.

6.3.2 Operational Data Telemetry Links

TRANSCO shall supply and pay for supervisory control and data acquisition
(SCADA) outstation interface equipment for installation at the User premises. The
User shall provide such flow, storage, chlorine residual and other measurement
outputs, plant status indications and alarms to the TRANSCO SCADA outstation
interface equipment as required by TRANSCO.

6.3.3 Facsimile Machines

Each User and TRANSCO shall provide a facsimile machine:
i) in the case of the Water Producers, at each Water Production Plant;
and
ii) in the case of TRANSCO and the DISCOs, at their respective control
centre(s).

Each User shall, prior to connection to the System of the User plant notify
TRANSCO of its or their telephone number or numbers, and shall notify TRANSCO
of any changes. Prior to connection to the System of the User's plant, TRANSCO
shall notify each User of the telephone number or numbers of its facsimile machines
and shall notify any changes.

7. SITE RELATED CONDITIONS

In the absence of agreement between the parties to the contrary, construction,
commissioning, control, operation and maintenance responsibilities follow ownership.

7.1 Responsibilities for Safety

Any User entering and working on its plant on a TRANSCO Site shall work to the
TRANSCO Safety Rules.

TRANSCO entering and working on its plant on a User Site shall work to the User
Safety Rules.

A User may apply to TRANSCO for permission to work according to the User
Safety Rules when working on its plant on TRANSCO Sites. If TRANSCO is of
the opinion that the User Safety Rules provide for a level of safety commensurate

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with that of the TRANSCO Safety Rules, it shall notify the User, in writing, that,
with effect from the date requested by the User, the User may use its own Safety
Rules. Until receipt of such notice the TRANSCO Safety Rules shall apply.

TRANSCO may apply to a User for permission to work according to TRANSCO

Safety Rules when working on its plant on User Sites, rather than the User Safety
Rules. If the User is of the opinion that TRANSCO Safety Rules provide for a level
of safety commensurate with that of the User Safety Rules, it shall notify
TRANSCO that it may use its own Safety Rules. Until receipt of the notice, the
User Safety Rules shall apply.

7.2 Site Responsibility Schedules

In order to inform site operational staff of agreed responsibilities for Potable Water
Plant at the operational interface, a Site Responsibility Schedule shall be produced
for TRANSCO and Users with whom they interface.

The format, principles and basic procedure to be used in the preparation of Site
Responsibility Schedules are set down in Appendix A.

Each Site Responsibility Schedule must include a reference to the Safety Rules
which apply to each item of plant.
7.3 Operation Diagrams
An Operation Diagram shall be prepared for each Connection Site at which a
Connection Point or points exists using graphical symbols agreed between
TRANSCO and Users.

The Operation Diagram shall include all Potable Water Plant above and below
ground and the connections to all potable water pipework.

The Operation Diagram is intended to provide a record of pipes, Valves and Pump
interconnections, Pump ratings and referencing (numbering and nomenclature) of
Potable Water Plant.

A non-exhaustive guide to the types of Potable Water Plant to be shown in the

Operation Diagram is shown in Appendix B, together with certain basic principles
to be followed.

7.3.1 Preparation of Operation Diagrams for User Sites

In the case of a User Site, the User shall prepare and submit to TRANSCO an
Operation Diagram for all Potable Water Plant on the User side of the Connection
Point and TRANSCO shall provide the User with an Operation Diagram for all
Potable Water Plant on the TRANSCO side of the Connection Point, in
accordance with the Connection Agreement.

Referencing (numbering and nomenclature) for Potable Water Plant shall be in

accordance with the procedures set down in the Water Operating Code.

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The User shall then prepare, produce and distribute, using the information submitted
on the User Operation Diagram and the TRANSCO Operation Diagram, a
composite Operation Diagram for the complete Connection Site.

7.3.2 Preparation of Operation Diagrams for TRANSCO Sites

In the case of a TRANSCO Site, the User shall prepare and submit to TRANSCO an
Operation Diagram for all Potable Water Plant on the User side of the Connection
Point in accordance with the Connection Agreement.

TRANSCO shall then prepare, produce and distribute, using the information
submitted on the User Operation Diagram, a composite Operation Diagram for the
complete Connection Site in accordance with the Connection Agreement.

7.3.3 Changes to Operation Diagrams

When TRANSCO has decided that it wishes to install new Potable Water Plant or it
wishes to change the existing referencing (numbering and nomenclature) of its
Potable Water Plant at a TRANSCO Site, TRANSCO shall one month prior to the
installation or change, send to each such User a revised Operation Diagram of that
TRANSCO Site.

When a User has decided that it wishes to install new Potable Water Plant at one of
its sites, the User shall one month prior to the installation or change, send to
TRANSCO a revised Operation Diagram of that User Site.

7.3.4 Validity
The composite Operation Diagram prepared by TRANSCO or the User, shall be the
definitive Operation Diagram for all operational and planning activities associated
with the Connection Site. If a dispute arises as to the accuracy of the composite
Operation Diagram, a meeting shall be held at the Connection Site, as soon as
reasonably practicable, between TRANSCO and the User, to endeavour to resolve
the matters in dispute.

7.4 Site Common Drawings

Site Common Drawings, based where possible on Record Drawings, sufficient to
show the layout interrelationships to scale shall be prepared for each Connection
Site.

7.4.1 Preparation of Site Common Drawings for a User Site

In the case of a User Site, TRANSCO shall prepare and submit to the User, Site
Common Drawings for the TRANSCO side of the Connection Point in accordance
with the Connection Agreement.

The User shall then prepare, produce and distribute, using the information submitted
on the TRANSCO Site Common Drawings, Site Common Drawings for the
complete Connection Site in accordance with the Connection Agreement.

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7.4.2 Preparation of Site Common Drawings for a TRANSCO Site

In the case of a TRANSCO Site, the User shall prepare and submit to TRANSCO
Site Common Drawings for the User side of the Connection Point in accordance
with the Connection Agreement.

TRANSCO shall then prepare, produce and distribute, using the information
submitted in the User Site Common Drawings, Site Common Drawings for the
complete Connection Site in accordance with the Connection Agreement.

7.4.3 User Changes to Site Common Drawings

When a User becomes aware that it is necessary to change any aspect of the Site
Common Drawings at a Connection Site it shall:

i) if it is a User Site, prepare, produce and distribute revised Site Common

Drawings for the complete Connection Site; and
ii) if it is a TRANSCO Site, prepare and submit to TRANSCO revised Site
Common Drawings for the User side of the Connection Point and
TRANSCO shall then, prepare, produce and distribute, using the
information submitted in the User Site Common Drawings, revised Site
Common Drawings for the complete Connection Site.

If the User change can be dealt with by it notifying TRANSCO in writing of the
change and for each party to amend its copy of the Site Common Drawings, then it
shall so notify and each party shall so amend.

When TRANSCO becomes aware that it is necessary to change any aspect of the Site
Common Drawings at a Connection Site the same procedures as for the User above
shall apply with substitution of TRANSCO for the User.

7.4.3 Validity
The Site Common Drawings for the complete Connection Site prepared by the User
or TRANSCO, shall be the definitive Site Common Drawings for all operational
and planning activities associated with the Connection Site. If a dispute arises as to
the accuracy of the Site Common Drawings, a meeting shall be held between
TRANSCO and the User, to endeavour to resolve the matters in dispute.

7.5 Access
The provisions relating to access to TRANSCO Sites by Users, and to User Sites by
TRANSCO, shall be as set out in each Interface Agreement between TRANSCO
and each User.

7.6 Maintenance Standards

It is a requirement that all User Potable Water Plant on TRANSCO Sites shall be
maintained adequately for the purpose for which it is intended and to ensure that it
does not pose a threat to the safety of any of TRANSCO plant or personnel on the

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TRANSCO Site. TRANSCO shall have the right to inspect the test results and
maintenance records relating to such plant at any time.

It is a requirement that all TRANSCO Potable Water Plant on User Sites shall be
maintained adequately for the purposes for which it is intended and to ensure that it
does not pose a threat to the safety of any of the User plant or personnel on the User
Site. Users shall have the right to inspect the test results and maintenance records
relating to such plant, at any time.

7.7 Site Operational Procedures

TRANSCO and Users with an interface with TRANSCO, must make available staff
to take necessary safety precautions and carry out operational duties as may be
required to enable work/testing to be carried out and for the operation of plant
connected to the Total System.

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APPENDIX A: FORMAT, PRINCIPLES AND BASIC PROCEDURE TO BE

USED IN THE PREPARATION OF SITE RESPONSIBILITY SCHEDULES

A.1 PRINCIPLES

At all Connection Sites (which may form part of a Complex) the following Site
Responsibility Schedules shall be drawn up using the proforma attached or with such
variations as may be agreed between TRANSCO and Users, and in the absence of
agreement the proforma attached shall be used:

i) Schedule of Potable Water Plant;

ii) Schedule of services and supplies; and
iii) Schedule of telecommunications and measurement equipment.

Other than at Water Producer plant locations, the schedules referred to in (ii) and
(iii) may be combined.

Each Site Responsibility Schedule for a Connection Site shall be prepared by

TRANSCO in consultation with other Users at least 2 weeks prior to the Completion
Date under the Connection Agreement for that Connection Site (which may form
part of a Complex). Each User shall provide information to TRANSCO to enable it
to prepare the Site Responsibility Schedule.

Each Site Responsibility Schedule shall be subdivided to take account of any

separate Connection Sites on that Complex.

Each Site Responsibility Schedule shall detail for each item of plant:
i) plant ownership;
ii) site manager (controller);
iii) applicable Safety Rules and Safety Co-ordinator, or such other person
who is responsible for safety;
iv) Operations (applicable operational procedures and control engineer);
and
v) Responsibility to undertake maintenance and contact details.

The Site Responsibility Schedule for each Connection Site must include pipework
emanating from the Connection Site.

Every page of each Site Responsibility Schedule shall bear the date of issue and the
issue number.

When a Site Responsibility Schedule is prepared it shall be sent by TRANSCO to

the Users involved for confirmation of its accuracy.

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The Site Responsibility Schedule shall then be signed on behalf of TRANSCO by

the Responsible Manager for the area in which the Connection Site is situated and
on behalf of each User involved by its Responsible Manager.

A.2 ALTERATION TO EXISTING SITE RESPONSIBILITY SCHEDULES

When a User identified on a Site Responsibility Schedule becomes aware that an

alteration is necessary, it must inform TRANSCO prior to any change taking effect.

Where TRANSCO has been informed of a change by a User, or itself proposes a

change, it shall prepare a revised Site Responsibility Schedule prior to the change
taking effect.

When TRANSCO or a User identified on a Site Responsibility Schedule, becomes

aware that an alteration to the Site Responsibility Schedule is necessary urgently to
reflect, for example, an emergency situation, the User shall notify TRANSCO, or
TRANSCO shall notify the User, immediately and shall discuss:

i) change(s) necessary to the Site Responsibility Schedule;

ii) whether the Site Responsibility Schedule is to be modified temporarily
or permanently; and
iii) the distribution of the revised Site Responsibility Schedule.

TRANSCO shall prepare a revised Site Responsibility Schedule as soon as possible,

and in any event within seven days of it being informed of or knowing the necessary
alteration. The Site Responsibility Schedule shall be confirmed by Users and signed
on behalf of TRANSCO and Users as soon as possible after it has been prepared and
sent to Users for confirmation.

A.3 RESPONSIBLE MANAGERS

Each User shall, prior to the Completion Date under each Connection Agreement,
supply to TRANSCO a list of Responsible Managers who have been duly
authorised to sign Site Responsibility Schedules on behalf of the User. TRANSCO
shall, prior to the Completion Date under each Connection Agreement, supply to
that User the name of the Responsible Manager for the area in which the Complex
is situated.

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ATTACHMENT TO APPENDIX A PROFORMA

FOR SITE RESPONSIBILITY SCHEDULE

Connection and Interface Agreement Schedules

Region:
Site:

OWNERSHIP, ACCESS, OPERATION AND MAINTENANCE SCHEDULES

(OAOM)

Schedules identifying responsibility for the following are attached to this Appendix:
Ownership
Identifies which party owns the asset. Ownership is identified as one of the following:

i) Company (T)
ii) User (D/P)

Access Rights
Identifies which parties have right of access to the asset. Access is identified as either
(T) or (D/P); or (T) & (D/P).

Operation
Identifies which of the parties that have the right of Access to the plant also have the
right to operate the plant under the instruction of the Control authority.

Operation by one Party on the other Partys equipment is limited to disconnection /

reconnection for maintenance purposes only.

Control
Identifies which authority issues instructions to operate plant and equipment. Control
shall be in accordance with the attached schedules. The control authority shall be
referred to as WCC.

Maintenance
Identifies which party is responsible for the maintenance of the plant and equipment.

Safety Rules
Identifies which of the partys safety rules are applicable to the plant and/or
equipment.

Responsible Persons
Contact details for Persons responsible for Operations and Safety at the connection
site are beneath. Each Party shall notify the other Party of any changes immediately
the change arises.

TRANSCO : Safety: Operation Control:

User: Safety: Operation Control:

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Connection and Interface Agreement Schedules

Site:
OAOM Schedule for _____________

Item
Count Ownership Access Operation Control Maintenance Safety
Description

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APPENDIX B NON-EXHAUSTIVE LIST OF POTABLE WATER PLANT TO

BE INCLUDED ON OPERATION DIAGRAMS

B.1 BASIC PRINCIPLES

Where practicable, all the Potable Water Plant on any Connection Site shall be
shown on one Operation Diagram. Provided the clarity of the diagram is not
impaired, the layout shall represent as closely as possible the geographical
arrangement on the Connection Site. .

Where more than one Operation Diagram is unavoidable, duplication of identical

information on more than one Operation Diagram must be avoided.

The Operation Diagram must show accurately the current status of the plant eg,
commissioned or decommissioned.

Provision shall be made on the Operation Diagram for signifying approvals, together
with provision for details of revisions and dates.

Operation Diagrams will be prepared in A4 format or such other format as may be

agreed with TRANSCO.

The Operation Diagram should normally show a pipe as a single line. Symbols for
Pumps, meters, chemical dosing points, chemical dosing equipment, surge vessels,
storage facilities, Valves, electrical supplies, telecommunication lines and SCADA
equipment shall be based on the abbreviations agreed by TRANSCO and Users.

B.2 APPARATUS TO BE SHOWN ON OPERATION DIAGRAM:

i) Potable water mains and interconnections
ii) Wash out pipework
iii) Storage tanks
iv) All Valves (showing method of operation ie. manual or powered)
v) Other pipework fittings
vi) Pumps including motors
vii) Standby Generation facilities
viii) Flow Meters
ix) Chemical dosing points
x) Chemical dosing equipment
xi) Sampling/analyser points
xii) Surge vessels
xiii) Electrical supplies and switchgear

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xiv) Telecommunications lines

xv) Remote data transmitting units and SCADA Interfaces.

Locations of site boundaries, pipe sizes and other relevant information to be stated on
the diagram.

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CHAPTER 5 OPERATING CODE

1. GENERAL INTRODUCTION
The Water Operating Code is concerned with forecasting short and medium-term
water Demand and co-ordinating the required water production availability for daily
operation including outage planning. It also includes maintenance of Water Quality,
operational liaison, contingency planning and procedures, Start-Up and Shut-Down
of plant and numbering and nomenclature of plant.

2. GENERAL SCOPE
The Water Operating Code (WOC), applies to TRANSCO, DISCOs and Water
Producers, each of which is a User under the Code. The WOC also applies to
ADWEC in as the data required by ADWEC to prepare demand forecast

3. DEMAND AND PRODUCTION FORECASTS INCLUDING

OUTAGE PLANNING

3.1 Introduction
This section specifies procedures to be followed in forecasting Demand over periods
between one year and one day in advance to accommodate operational requirements
and the procedures to be followed when programming outages of all operational plant
for maintenance or repair.

3.2 Objective

i) To set out the requirements for Users to provide Demand data to

TRANSCO to enable TRANSCO to fulfil its obligations under the
Transmission Licence.
ii) To enable TRANSCO and Users to accommodate outages of all Potable
Water Plant owned by Users, for maintenance or repair whilst
continuing, so far as possible, to meet Demands from Customers.
iii) To enable ADWEC prepare demand forecast

3.3 Procedures
3.3.1 Forecasts

DISCOs shall provide to TRANSCO, by week 13 each year, estimates of their

average and peak daily water Demand for each week for a period of 52 weeks
starting from week 26 of the same year.

DISCOs shall provide to TRANSCO and ADWEC, by week 43 each year, estimates
of their average and peak daily water Demand for each week for a period of 52 weeks
starting from the first week of the following year

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DISCOs shall provide to TRANSCO and ADWEC, by weeks 4, 17, 30 and 43 during
each year, estimates of their total and peak water Demand for each day for a period of
13 weeks starting from weeks 13, 26, 39 and 52 of each year.

TRANSCO shall, within 4 weeks of receipt of the above Demand forecasts, prepare
and submit to ADWEC corresponding Demand forecasts for total water Demand
taking account of, operational use, losses within the system network operation and
any Water Demand Management policies approved by the Bureau. The
TRANSCO forecasts shall determine Demands at all Transmission and
Distribution Entry Points.

In preparing the above forecasts, both TRANSCO and DISCOs shall take account of
the following additional factors:
i) Historic trends and Demand patterns over yearly and weekly periods
(including the effects of holidays).
ii) Projected growth in Demands from existing Customers.
iii) Forecast Demands from new Customers.
iv) Initiatives by TRANSCO and DISCOs to promote the efficient use of
water.

Water Producers shall provide to TRANSCO forecasts of Water Production

Capacity by the same dates and for the same periods and time increments as the
Demand forecasts required from DISCOs.

In addition, Water Producers shall provide to TRANSCO, by week 39 of each year,

a forecast of Water Production capacity for each month for a period of 5 years
starting the following year.

Should DISCOs or Water Producers become aware of factors which would result in
material changes to their forecasts, they shall provide updated forecasts to
TRANSCO without delay.

3.3.2 Outage Planning

Water Producers shall provide to TRANSCO, by week 39 each year, a programme

showing outages for planned annual maintenance of all Potable Water Plant for a
period of 5 years from week 1 of the following year.

Users shall also provide to TRANSCO, by weeks 13, 26, 39 and 52 each year, a
detailed programme showing all planned outages of all Potable Water Plant over the
following 12 months.

Users shall give notice to TRANSCO, at the earliest opportunity, of unplanned and
forced outages of operational plant.

Should DISCOs or Water Producers become aware of factors which would result in
material changes to their outage programmes, they shall provide updated programmes
to TRANSCO without delay.

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TRANSCO shall determine, in consultation with Water Producers and DISCOs, the
planned availability of Potable Water Plant to maximise the meeting of Demand
from Customers. Planned outages within the Water Trunk Mains System shall be
co-ordinated to take account of this objective. TRANSCO may ask Water
Producers to advance or defer planned outages where this is necessary to meet
obligations under the Transmission Licence and/or Distribution and Supply
Licence.

Users shall not be required by TRANSCO to defer an outage if this would result in
risk of injury to persons, serious damage or deterioration to Users plant. TRANSCO
are obliged to take a reasonable view on the priority that may be attached to the need
for outage maintenance and repair and must take due notice of a substantiated need
identified by a User.

TRANSCO shall provide to Users, at the end of each month, a provisional outage
programme including their own plant covering the 12 month period starting at the end
of the following month. TRANSCO shall also include an estimate of any reductions
in flow and pressure which may result during the period of outage.

TRANSCO shall provide to Users, not less than 7 days before the end of each month,
a final outage programme covering the following month. This shall set out the
inclusive start and finish dates of planned outages. TRANSCO shall also include an
estimate of any reductions in flow and pressure which may result during the period of
outage.

In all situations identified in this section, verification of the reduction in Water

Production Capacity, pumping capacity or water main capacity shall be provided to
TRANSCO by Users.

4. SAFETY CO-ORDINATION

4.1 Introduction
This Section specifies the standard procedures to be used by Users for the co-
ordination of safety precautions to allow work to be carried out on a water mains
system.

This Section does not impose a particular set of Safety Rules on TRANSCO and
Users, although it would be prudent for common operational health and safety
procedures to be developed by Users, unless otherwise required by law.

4.2 Objective
The objective is to achieve safe working conditions when work on a system
necessitates safety precautions on another connected system.

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4.3 Procedure
TRANSCO and each User sharing common Connection Points shall exchange
copies of their health and safety procedures relating to their respective sides of the
Connection Point.

TRANSCO and each User shall, at all times, have a nominated Safety Co-ordinator
responsible for health and safety precautions on their system. TRANSCO and each
User shall notify each other of the identities of their respective Safety Co-ordinators.

If work is to be carried out on a water mains system which necessitates health and
safety precautions on a connected system, the requesting Safety Co-ordinator shall
contact the Safety Co-ordinator responsible for that system.

Records of requests for, and implementation of health and safety precautions shall be
maintained by TRANSCO and Users. The health and safety precautions to be taken
shall be agreed between the Safety Co-ordinators concerned.

Implementation of the agreed health and safety precautions shall be confirmed by

both the requesting and implementing Safety Co-ordinators before work on the
system is begun. Should any health and safety precaution require reappraisal or
renewal, the requesting Safety Co-ordinator shall advise the implementing Safety
Co-ordinator immediately.

TRANSCO and Users shall maintain health and safety logs which shall contain a
chronological record of all communications relating to safety sent or received in
accordance with this section. The health and safety logs must be retained for a period
of not less than one year.

5. WATER QUALITY

5.1 Introduction
This section covers matters relating to Water Quality monitoring, sampling, testing
and control.

The general rule established by this Code is that the upstream party at a boundary
interface shall undertake monitoring and where required, sampling and testing.
Provision of results for both in-situ monitoring and laboratory tests shall be made
immediately available to the downstream party.

5.2 Objective
To provide procedures for Water Quality monitoring, reporting and remedial action
in the event that Water Quality falls below defined standards.

5.3 Water Quality Standards

The Bureau shall be responsible for specifying and reviewing potable water quality
standards and for administering independent sampling and testing audits.

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5.4 Procedures for Monitoring and Reporting

Water shall be monitored and have samples taken and tested immediately upstream of
the Transmission and Distribution Entry Points by Water Producers and
TRANSCO respectively to check that the Water Quality standards as required at the
Entry Points are adhered to at all times. In the case of well water production,
additional sampling and testing carried out by the Well-field Operator shall check
for concentrations of other substances in the water including metals, physical
characteristics and inorganic substances. Continuous monitoring to confirm and
adjust chlorine residuals at Transmission Exit Points shall be undertaken by
TRANSCO.

Samples shall be taken regularly and frequently (at least one per location per shift)
from a sampling point. Analysis and testing of water samples shall be carried out at a
laboratory accredited for the purpose by the Bureau.

The results of analyses shall be provided to TRANSCO and as necessary, DISCOs

within two working days of the day on which the samples were obtained.

In the event that the value of a Determinant, from a sample or a test taken, lies
outside the prescribed limits, TRANSCO or the Water Producer shall immediately
rectify the defect. The result shall be immediately reported formally by Water
Producers and TRANSCO to TRANSCO and the relevant DISCO respectively
together with a statement of the action taken to bring Water Quality within the
standard and mitigate the risk of public health. TRANSCO or the DISCO shall
acknowledge, in writing, receipt of such a report indicating either its approval of the
User remedial action or stating what further measures the User shall take to bring
Water Quality within the prescribed limits. Procedures to cover more serious and
widespread water contamination are included in Section 7 of this chapter dealing with
Contingency Planning and Procedures.

6. OPERATIONAL LIAISON

6.1 Introduction
This section sets out the requirements for the exchange of information relating to
routine operation and/or unplanned events which might occur, or which have occurred
and which could affect:
i) the TRANSCO Water Trunk Mains System in the case of an operation
and/or event on a User System, or
ii) a User System in the case of an operation and/or event on the TRANSCO
Water Trunk Main System.

This section does not cover actions related to Water Quality failures which are dealt
with in Section 5.

6.2 Objective
To specify:
i) the information to be exchanged between Users and TRANSCO to

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identify the potential impact of an operation and/or event and to assess the
potential risk arising from it so that appropriate action can be taken.
ii) the information to be exchanged between Users and TRANSCO when an
unplanned operation or event has occurred which may have resulted in
risk or damage to Potable Water Plant.

6.3 Procedures for Notification

In the case of an operation or event on the TRANSCO System which may affect
User Systems, TRANSCO shall notify forthwith the Users whose Systems may be
affected.

In the case of an operation or event on a User System which may affect the
TRANSCO Systems, the User shall notify forthwith TRANSCO who shall , in turn,
notify forthwith other Users whose Systems may be affected.

The notification must contain sufficient detail to enable the recipient to assess the
implications and risks. It shall also contain the following specific information:
i) Name and contact details for the individual making the notification.
ii) The nature of the operation/event.
iii) The extent of any effects of the operation/event.
iv) The timing of the operation/event.

The notification shall be given as far in advance as practicable and in writing if there
is sufficient time to do so. If notification is given by telephone, it shall be recorded by
the recipient and confirmed by the sender in writing at the earliest opportunity.

The following are examples of effects where notification shall be required:

i) Where Potable Water Plant is being operated under conditions which
presents a hazard to personnel;
ii) Where an alarm or other indication of abnormal operating conditions has
been activated;
iii) Breakdowns, faults or temporary changes in performance of Potable
Water Plant;
iv) Breakdowns of or faults to control or communication equipment or
instrumentation; and
v) Damage or bursts to pipelines.

In the case of an unforeseen operation or event on the TRANSCO System which may
affect or has affected User Systems, TRANSCO shall notify at the earliest
opportunity, the Users whose Systems may have been affected.

In the case of an unforeseen operation or event on a User System which may have
affected the TRANSCO System, the User shall notify, at the earliest opportunity,
TRANSCO who shall, in turn, notify other Users whose Systems may have been
affected.

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The notification shall contain the same information as that required for an operation
or event which is expected to take place in the future.

The procedures described in this section do not deal with actions arising from the
exchange of information, but merely with that exchange.

7. CONTINGENCY PLANNING AND PROCEDURES

7.1 Introduction
This section covers:
i) the implementation of procedures following failures which result in, or
may result in serious, widespread loss or disruption of water supplies to
Customers;
ii) the establishment of communications between Responsible Managers of
TRANSCO and Users to facilitate urgent managerial action at all times;
and
iii) procedures to be followed when normal routine Scheduling and Despatch
activities are inoperative.

Such failures might include:

i) a total or partial Shut-Down of the electricity supply system which would
render pumping plant inoperative at sites where Standby Generation
facilities are not provided;
ii) a major pollution or water contamination event that causes failure of
Water Quality to meet the standards throughout extensive parts of the
Total System;
iii) a burst main in TRANSCO or a User System; and
iv) forced outages resulting in loss of production or pumping capacity.

7.2 Objectives

i) To restore water supplies to meet Demands in the shortest possible time;

ii) To ensure that communications arrangements for use in circumstances of
serious disruption of water supplies are available between appropriately
authorised representatives of TRANSCO Users; and
iii) To ensure that the Water Trunk Mains System can continue to operate
in circumstances where routine Scheduling and Despatch arrangements
are inoperative.

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7.3 Procedures
TRANSCO is responsible for co-ordinating action in the event of a failure which
results in, or may result in serious, widespread loss or disruption of potable water
supplies.

Following a failure which results in serious, widespread loss or disruption of potable

water supplies, standards of continuity, pressure or Water Quality may not be met.
Scheduling and Despatch in accordance with the Water Scheduling and Despatch
Code may be suspended until TRANSCO decides that normal procedures can be re-
implemented.

The complexities of recovery in the event of a major failure of the system will require
a flexible approach to operation and hence preclude setting out detailed procedures or
operational sequences in the Code.

When it is found necessary to isolate parts of the system while emergency work are
carried out, TRANSCO shall ensure that those parts of the system isolated under
these circumstances are minimised and that maximum integration is achieved with the
minimum possible delay.

Users shall abide by instructions issued by TRANSCO in the event of a failure which
results in, or may result in serious, widespread loss or disruption of potable water
supplies to Customers.

If a User is unable to comply with instructions issued by TRANSCO, the User shall
advise TRANSCO accordingly so that TRANSCO can consider whether to issue
revised instructions or provide conditions within the system which enable the User to
comply.

TRANSCO shall advise all Users when normal operation has been resumed.

TRANSCO shall initiate and co-ordinate Water Trunk Mains System studies and
investigations to enable emergency plans to be prepared and updated as development
of the system takes place. This plan shall be made available to all Users.

A manual of emergency operating procedures shall be developed by TRANSCO in

consultation with all Users. If an event occurs which is not catered for in the manual
of operating procedures, the procedure to be used shall be determined by TRANSCO
at the time.

As part of the manual of emergency operating procedures, TRANSCO shall maintain

a complete set of Record Drawings and Operating Manuals for all plant under its
control.

Subject to procedures agreed between TRANSCO and Users to ensure adequate

security, copies of the emergency plans and manual of emergency operating
procedures shall be maintained by TRANSCO at a location to be notified to Users.
The plans and procedures shall be available for reference by Users.

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A Performa identified in the Contingency Planning document in Appendix-A of the

Operating Code, has been designed to aid in the development of these plans. These
guidelines should read in conjunction with the Performa developed around the
following identified elements.

Contingency plans should include as a minimum, the following elements:

1. Summary Sheet General information on the contingency plan.

2. Decision Flow Chart This should identify the process by which a
contingency plan is selected for use depending on the failure scenario
3. Action Plan Step by step summary of actions to be taken to resolve
issues and reinstate supply
4. Procedures Specific details of activities identified in the action plan
5. Plan Specific Information Essential information for those managing the
event, for example consumers affected, volumes not supplied, location and
availability of materials
6. Pumping Station and Valves Arrangements Details and timings of
operations to be performed
7. Contact Details details for all personnel who should be contacted whilst
implementing the contingency plan
8. Time Line A program of work to be undertaken and the expected
duration until reinstatement
9. Network Schematic Location plan of area with relevant valves, pumping
stations and pipelines identified.

In addition to the above, the date at which the plan was originally produced, the date it
was revised, the version number and the scenario description and location (where
appropriate) should be included.

In circumstances where Demand cannot be met, TRANSCO shall supply water

intermittently to DISCOs in accordance with a schedule, drawn up for the purpose of
securing Demand Control, in consultation with the DISCOs and approved by the
Bureau. Demand Control reduction can be achieved by the following means:

i) Pre-planned time supply water rationing by the Water Control Centre;

ii) Disconnection by DISCOs;
iii) Emergency and pre-planned disconnection or Valve operation by DISCOs;
iv) Reduced Customer consumption initiated by water conservation and pricing
incentives;
v) Other Water Demand Management policies.

8. START-UP AND SHUT-DOWN PROCEDURES

8.1 Introduction
This section makes provision for procedures relating to:
i) the Start-Up and Shut-Down of Potable Water Plant or valve

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Operations which may cause Pressure Transients within the

TRANSCO System or Users Systems; and
ii) recharging pipework or other installations following internal access by
personnel.

8.2 Objective

i) To avoid damage to Potable Water Plant, or unstable operating

conditions resulting from Pump Start-Up or Shut-Down or valve
Operations; and
ii) To avoid bacterial contamination of the water supply following internal
access by personnel.

8.3 Procedures
TRANSCO and Users shall ensure that routine Start-Up and Shut-Down of all
Potable Water Plant is carried out in accordance with Good Industry Practices
including where:
i) Action by a User, may influence hydraulic conditions within the Water
Trunk Mains System; and
ii) Action by TRANSCO, may influence hydraulic conditions within User
Systems.

These practices shall, so far as possible, ensure that Pressure Transients generated as
a result of Pump Start-Up or Shut-Down or valve Operations are maintained within
the rated working pressures of connected pipelines, surge vessels and other plant..

Should a situation arise in which it becomes necessary to operate a Pump or Valve in

a manner other than set down in the operating procedure relating to that Pump or
Valve, the User responsible shall advise other affected entities in advance of the
operation.

Following internal access by personnel to pipework or other Potable Water Plant for
supply, flushing and disinfecting, shall be carried out in accordance with the Supply
Regulations.

9. NUMBERING AND NOMENCLATURE OF PLANT

9.1 Introduction
This section sets out requirements regarding numbering and nomenclature of all User
Potable Water Plant.

9.2 Objective
The overall objective of this section is to ensure, so far as possible, the safe and
effective operation of Potable Water Plant and to reduce the risk of human error by

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requiring, in certain circumstances, that the numbering and nomenclature of User

Potable Water Plant shall be in accordance with the System used by TRANSCO.

9.3 Procedures
TRANSCO Potable Water Plant on User sites shall have numbering and
nomenclature in accordance with the system used by TRANSCO.

TRANSCO shall advise the User of the numbering and nomenclature to be used at
least one month prior to the proposed date of installation of such plant. DISCOs shall
adopt numbering and nomenclature arrangements consistent with that of TRANSCO
to facilitate co-ordination at Connection Points.

Notification shall be made in writing and shall consist of an Operation Diagram (in
accordance with the Water Connection Conditions) showing the plant to be
installed, the proposed numbering and nomenclature and the proposed date of
installation.

The Responsible Manager shall, on receipt of the notification, confirm that no other
plant at the site has numbering and nomenclature which could be confused with that
proposed by TRANSCO.

User plant on a TRANSCO site shall have numbering and nomenclature in

accordance with the procedure used by TRANSCO.

When either TRANSCO or a User installs Potable Water Plant, either TRANSCO
or the User, as the case may be, shall be responsible for the provision of clear and
unambiguous labelling showing the numbering and nomenclature.

Where TRANSCO changes the numbering and nomenclature of its plant, the
provisions of this section shall apply.

The numbering and nomenclature of existing User plant shall be provided to

TRANSCO within one month of such a request by TRANSCO.

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APPENDIX A

Performa contingency planning:

Blank TRANSCO-DISCO Contingency plan Performa is included for presentation

purposes in the following sheets. Other Contingency plans Performa are available at
WCC and should be completed by the relevant Users for the following contingency
events:

TRANSCO

Contamination event affecting TRANSCO

Reduction in desalination supply to TRANSCO
Failure of TRANSCO pumping station
Failure of TRANSCO pipeline

DISCO

Contamination event affecting DISCO

Reduction in supply from TRANSCO
Failure of DISCO pumping station
Failure of DISCO pipeline

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Date produced: Date revised: Version:

Scenario: Reduction in Supply from TRANSCO Reference:
Supply location: Control Authority for Plan:

TRANSCO FAILURE - DISCO CONTINGENCY PLAN

Direct Consumers Consumers

Intake Storage 1 Storage 2 Storage 32 Distribution

Power and Water TRANSCO DISCO

Producer responsibility responsibility responsibility

FLOW CHART

Failure of water transfer from

TRANSCO reported to HoD for
area at DISCO by WCC

WCC advised HoD for area on

available supply and expected
duration of failure
DISCO to contact WCC to
No confirm new supply
requirements
Yes

DISCO assess available

storage. Will storage cover
duration of failure without
impact to consumer?

Yes No action necessary

No

DISCO to instigate Contingency Plan x,

in conjunction with WCC Contingency
Plan X
- Assess level of storage
Immediate supply to critical/sensitive/VIP
consumers
- Operate alternative valving schedule

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Date produced: Date Revised: Version:

Scenario: Reduction in Supply from TRANSCO Reference:
Supply location: Control Authority for Plan:
ACTION PLAN
Repair Time Expected time to reinstate supply (see time line chart attached)
Item Action Required
Action Plan
(Carry out actions in
conjunction with
planning chart,
network schematic
and additional
information contained
in this plan)

PROCEDURES
Available Storage
Assessment
VIP consumers supply
Arrangements
Other consumer
supply arrangements
Water Quality

HSE Procedure

Contamination

Repair Procedure

Valving Arrangements

Customer Notification
Procedure

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Date produced: Date Revised: Version:

Scenario: Reduction in Supply from TRANSCO Reference:
Supply location: Control Authority for Plan:
PUMPING STATION AND VALVING ARRANGEMENT
Pumping Station
Supply Area
Day of Supply
Hours from Actual time Ref Flow rate Operation Ref Flow rate Operation Ref Flow rate Operation
notification
0:00

0:30

1:00

1:30

2:00

2:30

3:00

3:30

4:00

4:30

5:00

5:30

6:00

6:30

7:00

7:30

8:00

8:30

9:00

9:30

10:00

10:30

11:00

11:30

12:00

12:30

13:00

13:30

14:00

14:30

15:00

15:30

16:00

16:30

17:00

17:30

18:00

18:30

19:00

19:30

20:00

20:30

21:00

21:30

22:00

22:30

23:00

23:30

0:00

Total

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Date produced: Date Revised: Version:

Scenario: Reduction in Supply from TRANSCO Reference:
Supply location: Control Authority for Plan:
PLAN SPECIFIC INFORMATION
Affected Customers Customers in the following locations could be affected:
Reference Location Supply Hours supply Other information

Type Customer Location Demand Supply Hours

Large Customers

Vulnerable Customers

Sensitive Customers

Comment:

Constant Supply During a contingency event the Location Supply required Nr 3000 gallon tanker
Requirements following domestic and
essential use demand may
need to be met through
tankered supplies.

Valving operations Shut off plan checked: Yes / No

Valves checked: Date:
By Whom:
Status:

Contacts Name Position Number

Additional Information Comment:

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Date produced: Date Revised: Version:

Scenario: Reduction in Supply from TRANSCO Reference:
Supply location: Control Authority for Plan:
TIME LINE

Actual Time

Actual Time

Actual Time

Actual Time
Valving operations
Hours Repair activities Other activities Secondary supplies Milestones
and rezoning

Time in hours after notification of failure

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

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Date produced: Date Revised: Version:

Scenario: Reduction in Supply from TRANSCO Reference:
Supply location: Control Authority for Plan:
NETWORK SCHEMATIC

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CHAPTER 6 SCHEDULING AND DESPATCH CODE

1. GENERAL INTRODUCTION
The Water Scheduling and Despatch Code sets out procedures for:
i) the Scheduling of potable water at storage/pumping stations located at
water desalination sites, well-fields and Intermediate and Terminal
Pumping Stations; and
ii) Despatch of potable water at the Transmission and Distribution Entry
Points.

The TRANSCO Water Control Centre (WCC) will manage the Scheduling and
Despatch of potable water through controlled operation of Pumps, taking into
account optimisation of storage and optimisation of water transfer costs. Storage
operation and Demand Control policies shall also be taken into account in the
Scheduling and Despatch process.

Each day the WCC shall notify the TRANSCO Load Despatch Centre of the
Demand to be met from the desalination process and shall receive in return later the
same day the desalination plant scheduled for the following Schedule Day.
Scheduling of well-fields and balancing availability of desalination production
together with well-field production shall be undertaken by the WCC.

The Transmission Code (Electricity) deals with Scheduling and Despatch of

desalination plant as part of the optimisation of the electricity and water cogeneration
production process.

2. GENERAL SCOPE
The Scheduling and Despatch Code applies to TRANSCO, DISCOs and Water
Producers (where they operate desalination town water pumps), each of which is a
User under the Code.

3. POTABLE WATER SCHEDULING

3.1 Introduction
This section specifies procedures for:
i) Daily notification of the availability of storage/pumping plant to WCC at
a predetermined time by Pump/Storage Operators;
ii) Immediate notification by Pump/Storage Operators of any changes to
pump/storage plant availability from that notified previously;
iii) Daily notification of Demands at Distribution Entry Points by DISCOs,
and
iv) The issue by WCC of a Potable Water Schedule by 1800 hours on the
day before the Schedule Day.

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 WTC Revision 4 - January 2012

Any constraints in the system or outage planning which needs to be taken into
consideration by WCC shall be identified by reference to the procedures set out in the
Water Operating Codes of the Transmission and Distribution Codes (Water).

3.2 Objective
i) To enable, so far as possible, average and peak day water Demand to be
met during the Schedule Day;
ii) To enable WCC to prepare Potable Water Schedules and instructions
issued as Despatch Instructions;
iii) To enable WCC to implement Demand Control in circumstances where
total water Demand exceeds potable water availability.

3.3 Procedures
3.3.1 Availability Declaration
Pump/Storage Operators and Well-field Operators shall, by not later than 0800
hours each day, notify WCC, by means of an Availability Notice in the format set
out in Appendix A to this Code, of the pumping and storage plant availability at each
of the Transmission and Distribution Entry Points on the following Schedule Day.

The availability of desalination plant shall be notified to the WCC by the TRANSCO
Load Despatch Centre as determined from procedures dealt with in the
Transmission Code (Electricity).

Where plant availability differs from the original notification, Pump/Storage

Operators and Well-field Operators shall immediately advise WCC by means of a
revised Availability Notice. An explanation of the reasons for the change in
availability shall be included in the notice. WCC shall also assess the extent of mains
constraints or outages on the system and take these into account in assessing system
availability.

3.3.2 Demand Notification

Each DISCO shall, by not later than 0800 hours each day, notify WCC, by means of
a Demand Notice, in the format set out in Appendix B to this Code, the estimated
average daily and peak daily water Demand at each Distribution Entry Point for the
following Schedule Day and the Demand during each hour over the same period.

3.3.3 Demand Evaluation

WCC shall, by not later than 1000 hours each day prior to the Schedule Day, prepare
Demand estimates including:
i) Demands met directly from Water Trunk Mains System and
Distribution Systems taking due account of Demand Control on both
systems;
ii) Storage associated with a User System; and
iii) flow capacity constraints within the Water Trunk Mains and

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 WTC Revision 4 - January 2012

Distribution Systems including outages and emergency closures.

Should there be any reason why Demand subsequently differs from that previously
notified, each DISCO shall immediately notify WCC, by means of a revised
Demand Notice.

3.3.4 Scheduling
By 1600 hours on each day, the Load Despatch Centre shall issue confirmation of
desalination plant Scheduling to the WCC. WCC shall in turn, by 1800 hours each
day issue to Pump/Storage Operators and Well-field Operators a Potable Water
Schedule (in the form set out in Appendix C) for the following Schedule Day. This
schedule provides the average and peak daily flows needed to meet Demand at each
Transmission and Distribution Entry Point during the Schedule Day and any
estimated change in storage associated with that requirement. Where the volume
scheduled is required over a specific period, this shall also be notified.

4. POTABLE WATER DESPATCHING

4.1 Introduction
The WCC shall instruct the Despatch of potable water from storage by the controlled
operation of Pumps located at water production sites and Intermediate and
Terminal Pumping Stations and from well-field collecting reservoirs by issuing
Despatch Instructions. For the declared storage/pump availability, the process of
Despatch shall optimise network operation to minimise water transfer costs in order
to meet Demand at Distribution Entry Points.

WCC shall issue Despatch Instructions commencing at 00:00 hours and any
subsequent further time on the Schedule Day to Pump/Storage Operators and Well-
field Operators using Control Telephony.

4.2 Objective
To set out procedures for the issue of daily volumetric water Despatch by WCC to
meet average and peak daily Demand at each Transmission or Distribution Entry
Points, during the Schedule Day.

4.3 Procedures
The information which WCC shall use in assessing which Transmission and
Distribution Entry Points to apply Despatch Instructions to shall be:
i) Availability Notices;
ii) Demand Notices;
iii) transmission and distribution main constraints, outages and emergency
closures; and
iv) pump/storage availability.

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 WTC Revision 4 - January 2012

Despatch Instructions that relate to the Schedule Day and as given to

Pump/Storage Operators and Well-field Operators by WCC shall be in the format
set out in Appendix D to this Code.
A Despatch Instruction shall indicate the total volume of water required at each
Transmission or Distribution Entry Point during a Schedule Day and the Demand
during each hour over the same period. Where this volume is required over a specific
period, this shall also be notified. Demand Control policies may be applied, in
which case the implications for Pump operation shall be identified in the Despatch
Instruction. Pumping is controlled by TRANSCO and Water Producer local
operation such that storage tank use and pressures /flows in the water mains are
optimised. Storage tank levels shall be monitored by the Pump/Storage Operators
to avoid over-pumping or storage tank water levels falling below the minimum
allowed.
To meet emergency and other unforeseen circumstances, WCC may issue revised
Despatch Instructions during a Schedule Day. WCC shall state why such an
instruction is necessary.

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 WTC Revision 4 - January 2012

APPENDIX A

Format for Availability Notice

Availability Notice

To WCC

From _____________________ Date _______________

(Name of Pump/Storage Operator*)

Schedule Day _______________ Total pump capacity (Ml/d)______________ (a)

Potable Water Availability (b) Verification

Statement
Supply Point (Ml/d) (reason for difference, (a)
and (b))

1
2
etc

estimated storage available at start of Schedule Day

m3____________

Signed _______________________________
On behalf of Pump/Storage Operator
_____________________________________________________________________
____________

1 MIGD = 4.55 Ml/D

* includes Well-field Operator

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 WTC Revision 4 - January 2012

APPENDIX B

Format for Demand Notice

Demand Notice

To WCC

From _____________________ Date _______________

(Name of DISCO)

Schedule Day ________________ Distribution Entry/Transmission Exit Point

__________________

Average. daily demand Peak daily demand

at Entry/Exit Point (Ml/d)__________________ at Entry/Exit
Point(Ml/d)_________________

Period Demand
(Ml)

0000 - 0100
0100 - 0200
etc

Signed ___________________________
On behalf of DISCO
_____________________________________________________________________
____________________

1 MIGD=4.55 Ml/D

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 WTC Revision 4 - January 2012

APPENDIX C

Format for Potable Water Schedule

Potable Water Schedule

To ______________________
(Name of Pump/Storage Operator*)

From WCC Date _______________

Schedule Day _______________

Potable Water Scheduled Requirement

Supply Point (Ml/d)
(Transmission/Distribution) Average/day Peak day

1
2
etc

estimated storage change in the Schedule Day

m3____________

_____________________________________________________________________
____________

Signed ___________________________
On behalf of WCC
_____________________________________________________________________
____________

1 MIGD=4.55 Ml/D

* includes Well-field Operator

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 WTC Revision 4 - January 2012

APPENDIX D

Format for Despatch Notice

Despatch Instruction

To _____________________________
(Name of Pump/Storage Operator*)

From WCC Date _______________

Schedule Day ____________________ Despatch Point

__________________

Confirmed total daily demand

at Despatch Point (Ml)____________

Period Demand
(Ml)

0000 - 0100
0100 - 0200
etc

Signed ___________________________
On behalf of TRANSCO
_____________________________________________________________________
____________

1 MIGD=4.55Ml/D

* Includes Well-field Operator

Note Demand Control policies in force are:

1. eg Bureau requirements to instruct restricted pumping between 24.00 and

06.00

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 WTC Revision 4 - January 2012

CHAPTER 7 DATA REGISTRATION CODE

The Water Data Registration Code contains a unified listing of all data required by
TRANSCO from Users and from Users from TRANSCO as set out the two tables
attached.

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 WTC Revision 4 - January 2012

(Name) WATER PRODUCTION PLANT

Item Parameter Unit Value Code No
Distiller No 1 Capacity Ml/d WP/n/d/1.0
Distiller No 2 Capacity Ml/d WP/n/d/2.0

Well-field output Capacity Ml/d WP/n/w/3.0

Etc

Production Site Storage Tank No 1 Total capacity Ml WP/n/t/1.1

Top water level m WP/n/t/1.2
Lowest outlet level m WP/n/t/1.3
Usable capacity. Ml WP/n/t/1.4
Production Site Storage Tank No 2 Total capacity Ml WP/n/t/2.1
Top water level m WP/n/t/2.2
Lowest outlet level m WP/n/t/2.3
Usable capacity Ml WP/n/t/2.4
Etc

Pumping Station No 1
Pump No 1 Q/h curve l/s, m
Pump curve pt 1 WP/n/p/1.01
Pump curve pt 2 WP/n/p/1.02
Pump curve pt 3 WP/n/p/1.03
Etc

Duty point WP/n/p/1.10

Etc

Code No-suggested reference numbering

P-Production
n-name
d-distiller
w-well-field
t-storage tank
p- pump

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 WTC Revision 4 - January 2012

(Name) WATER TRANSMISSION PUMPING STATION

Item Parameter Unit Value Code No

Storage Tank No 1 Total capacity Ml TT/n/t/1.1

Top water level m TT/n/t/1.2
Lowest outlet level. m TT/n/t/1.3
Storage Tank No 2 Total capacity Ml TT/n/t/2.1
Top water level m TT/n/t/2.2
Lowest outlet level. m TT/n/t/2.3
Etc

Pump No 1 Q/h curve l/s, m

Pump curve pt 1 WT/n/p/1.01
Pump curve pt 2 WT/n/p/1.02
Pump curve pt 3 WT/n/p/1.03
Etc

Duty point WT/n/p/1.10

Pump No 2 Q/h curve
Pump curve pt 1 WT/n/p/1.01
Pump curve pt 2 WT/n/p/1.02
Pump curve pt 3 WT/n/p/1.03
Etc

Duty point WT/n/p/1.10

Etc

Code No- suggested reference numbering

T-Transmission
n-name
t-storage tank
p-pump

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