ITIL EXPERT
MANAGING ACROSS THE LIFECYCLE
Course 983 5 Days 5 ITIL credits (requires 17 credits to take)
ITIL INTERMEDIATE:
LIFECYCLE MODULES ITIL INTERMEDIATE:
3 ITIL credits per module
CAPABILITY MODULES
4 ITIL credits per module
Service Strategy
Course 982 3 Days
Operational Support and Analysis
Service Design
ITIL Course 995 5 Days
Course 993 3 Days PRACTITIONER
Course 1198 2 Days
Release, Control and Validation
Service Transition Course 996 5 Days
3 ITIL credits
Course 992 3 Days
Planning, Protection and Optimization
Service Operation Course 997 5 Days
Course 991 3 Days
Service Offerings and Agreements
Continual Service Improvement Course 998 5 Days
Course 994 3 Days
ITIL FOUNDATION
Course 1197 3 Days 2 ITIL credits