Section by Section Comparison of 21 CFR 820 to ISO 9001:1994 to ISO 9001:2000
ISO 9001:1994 ISO 9001:2000
21 CFR 820 Part ISO 9001:1994 Description ISO 9001:2000 Description
Section Section
820.5 Quality System 4.2 & 4.2.1 4.1 & 4.2.2 General Requirements & Quality Manual
820.20 Management Responsibility 4.1
Quality Management System Planning & Planning
820.20(d) Quality Planning 4.2.3 5.4.2 & 7.1
of Product Realization
Management Commitment & Quality Policy &
820.20(a) Quality Policy 4.1.1 5.1 & 5.3 & 5.4.1
Quality Objectives
820.20(b) &
Responsibility & Authority 4.1.2 & 4.1.2.1 5.5.1 Responsibility and Authority
820.20(b)(1)
820.20(b)(2) Resources 4.1.2.2 6.1 & 6.2.1 Provision of Resources & General
820.20(b)(3) Management Representative 4.1.2.3 & 4.2.2(b) 5.5.2 & 4.2.1 Management Representative & General
820.20(c) Management Review 4.1.3 5.6.1 & 8.5.1 General & Continual Improvement
General Requirements & Quality Manual &
820.20(e) Quality Systems Procedures 4.2.1 & 4.2.2 4.1 & 4.2.2 & 4.2.1
General
Internal Audit & Monitoring and Measurement of
820.22 Quality Audit 4.17 8.2.2 & 8.2.3
Processes
820.25(a) Personnel, General 4.1.2.2 6.1 & 6.2.1 Provision of Resources & General
820.25(b) Training 4.18 6.2.2 Competence, Awareness and Training
Customer Focus & Planning of Product
5.2 & 7.1.1 & 7.2.2
820.160 Contract Review 4.3 Realization & Review of Requirements Related to
& 7.2.3
the Product & Customer Communication
820.30(a) Design Controls, General 4.4.1
820.30(b) Design & Development Planning 4.4.2 & 4.4.3 7.3.1 Design and Development Planning
Determination of Requirements Related to Product
820.30(c) Design Input 4.4.4 7.2.1 & 7.3.2
& Design and Development Inputs
820.30(d) Design Output 4.4.5 7.3.3 Design and Development Outputs
820.30(e) Design Review 4.4.6 7.3.4 Design and Development Review
820.30(f) & Design Verification &
4.4.7 & 4.4.8 7.3.5 Design and Development Verification
820.30(g) Validation
820.30(h) Design Transfer 4.2.3(c) & 4.4.1 7.3.6 Design and Development Validation
820.30(i) Design Changes 4.4.9 7.3.7 Control of Design and Development Changes
820.30(j) Design History File 4.16 4.2.4 Control of Records
820.40 Document & Data Control 4.5 & 4.5.1 4.2.3 Control of Documents
820.40(a) Document & Data Approval & 4.5.2 4.2.3 Control of Documents
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Section by Section Comparison of 21 CFR 820 to ISO 9001:1994 to ISO 9001:2000
ISO 9001:1994 ISO 9001:2000
21 CFR 820 Part ISO 9001:1994 Description ISO 9001:2000 Description
Section Section
Issue
820.40(b) Document & Data Changes 4.5.3 4.2.3 Control of Documents
820.50 Purchasing Controls, General 4.6 & 4.6.1
Evaluation of Suppliers,
820.50(a) 4.6.2 7.4.1 Purchasing Process
Contractors & Consultants
820.50(b) Purchasing Data 4.6.3 7.4.2 Purchasing Information
Customer Verification of
820.80(a) 4.6.4.2 7.4.3 Verification of Purchased Product
Purchased Product
Control of Customer Supplied
4.7 7.5.4 Customer Property
Product
820.60 & 820.65 Identification & Traceability 4.8 7.5.3 Identification and Traceability
Infrastructure & Work Environment & Control of
Production & Process Controls, 4.9(a), (c), (d), (e) 6.3 & 6.4 & 7.5.1 &
820.70(a) Production and Service Provision & Validation of
General & (f) 7.5.2
Processes for Production and Service Provision
820.70(b) Production & Process Changes 4.4.9 7.3.7 Control of Design and Development Changes
Infrastructure & Work Environment & Control of
6.3 & 6.4 & 7.5.1 & Production and Service Provision & Validation of
820.70(c) Environmental Control 4.9(b) & 4.11.2(g)
7.5.2 & 7.6 Processes for Production and Service Provision &
Control of Monitoring and Measuring Devices
Infrastructure & Work Environment & Control of
6.3 & 6.4 & 7.5.1 &
820.70(d) Personnel 4.9(b) Production and Service Provision & Validation of
7.5.2
Processes for Production and Service Provision
Infrastructure & Work Environment & Control of
6.3 & 6.4 & 7.5.1 &
820.70(e) Contamination Control 4.9(b) Production and Service Provision & Validation of
7.5.2
Processes for Production and Service Provision
Infrastructure & Work Environment & Control of
6.3 & 6.4 & 7.5.1 &
820.70(f) Buildings 4.9(b) Production and Service Provision & Validation of
7.5.2
Processes for Production and Service Provision
Infrastructure & Work Environment & Control of
6.3 & 6.4 & 7.5.1 &
820.70(g) Equipment 4.9(b) & 4.9(g) Production and Service Provision & Validation of
7.5.2
Processes for Production and Service Provision
6.3 & 6.4 & 7.5.1 & Infrastructure & Work Environment & Control of
820.70(h) Manufacturing Material 4.9(b)
7.5.2 Production and Service Provision & Validation of
Page 2 of 4
Section by Section Comparison of 21 CFR 820 to ISO 9001:1994 to ISO 9001:2000
ISO 9001:1994 ISO 9001:2000
21 CFR 820 Part ISO 9001:1994 Description ISO 9001:2000 Description
Section Section
Processes for Production and Service Provision
820.70(i) Automated Processes 4.4.8 7.3.6 Design and Development Validation
Infrastructure & Work Environment & Control of
6.3 & 6.4 & 7.5.1 &
820.75 Process Validation 4.9 Production and Service Provision & Validation of
7.5.2
Processes for Production and Service Provision
Receiving, In-process &
Planning of Product Realization & General &
820.80(a) Finished Device Inspection & 4.10.1 & 4.7 7.1 & 8.1 & 7.5.4
Customer Property
Testing, General
Verification of Purchased Product & Monitoring
820.80(b) Receiving Inspection & Testing 4.10.2 7.4.3 & 8.2.4
and Measurement of Product
820.80(c) In-process Inspection & Testing 4.10.3 8.2.4 Monitoring and Measurement of Product
820.80(d) Final Inspection & Testing 4.10.4 8.2.4 Monitoring and Measurement of Product
Identification and Traceability & Monitoring and
820.80(e) Inspection & Testing Records 4.10.5 7.5.3 & 8.2.4
Measurement of Product
Control of Measuring & Test
820.72 4.11 7.6 Control or Monitoring and Measuring Devices
Equipment
820.86 Inspection & Test Status 4.12 7.5.3 Identification and Traceability
Control of Nonconforming
820.90(a) 4.13.1 8.3 Control of Nonconforming Product
Product
Review & Disposition of
820.90(b) 4.13.2 8.3 Control of Nonconforming Product
Nonconforming Product
820.100 Corrective & Preventive Action 4.14 8.5.2 & 8.5.3 Corrective Action & Preventive Action
820.120 Device Labeling 4.15.1 & 4.15.4 7.5.5 Preservation of Product
820.140 Handling 4.15.1 & 4.15.2 7.5.5 Preservation of Product
4.15.1, 4.15.3 &
820.150 Storage 7.5.5 Preservation of Product
4.15.5
820.160 Distribution 4.3, 4.15.1 & 4.15.6 7.5.1 Control of Production and Service Provision
Infrastructure & Work Environment & Control of
6.3 & 6.4 & 7.5.1 &
820.170 Installation 4.9 Production and Service Provision & Validation of
7.5.2
Processes for Production and Service Provision
820.130 Device Packaging 4.15.1 & 4.15.4 7.5.5 Preservation of Product
820.180 Quality Records, General 4.5, 4.5.1 & 4.16 4.2.3 & 4.2.4 Control of Documents & Control of Records
820.181 Device Master Record 4.2.2 & 4.16 4.2.1 & 7.2.4 General
Page 3 of 4
Section by Section Comparison of 21 CFR 820 to ISO 9001:1994 to ISO 9001:2000
ISO 9001:1994 ISO 9001:2000
21 CFR 820 Part ISO 9001:1994 Description ISO 9001:2000 Description
Section Section
820.184 Device History Record 4.16 4.2.4 Control of Records
4.14.1, 4.14.2 &
820.198 Complaint Files 8.5.2 & 8.5.3 Corrective Action & Preventive Action
4.14.3
820.200 Servicing 4.19 7.5.1 Control of Production and Service Provision
General & Monitoring and Measurement of
8.1 & 8.2.3 & 8.2.4
820.250 Statistical Techniques 4.20 Processes & Monitoring and Measurement of
& 8.4
Product & Analysis of Data
Requirement in ISO 9001:2000 not in Either the QSR or ISO 9001:1994
ISO 9001:2000 Section ISO 9001:2000 Description
5.5.3 Internal Communication
5.6.2 Review Input (Management Review)
5.6.3 Review Output (Management Review)
8.2.1 Customer Satisfaction
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