Introduction
ThetwoyearandRestaurantManagementprogramwillgiveyoutheexpertise
and practical skills you need to pursue a supervisory or management career in the
growing hotel and restaurant industry locally and internationally. As a hotel and
restaurantservicestudent,Ithelpsustouseourstudiedinfuturejob.
Onthejobtraining(OJT)isoneofthebesttrainingmethodsbecause,Itplanned,
organize,andconductedattheemployeesworksite.OJTwillgenerallybetheprimary
method used for broadening employee. It is particularly appropriate for developing
proficiencyskilluniquetoanemployeesjob.Especiallyinthejobsthatarerelatively
easytolearnandrequirelocallyownedequipmentandfacilities.
Man this report help the order the student achieves the objectives of each
functional and rules. Help them develop their skills and competence and more
importantlymakestudentrealizeandknowthattheOnthejobtrainingcouldhelpthem
towidertheirknowledgeandenhancetheirskills,aswellas,theproperentertaintothe
guest,properhygiene,propergroomingandetc.
SUMMARYMYDUTIESINDINNING
September16October262016
Ivebeenassignedinthediningarea,firstthingIhavetodoisIshouldbealwaysfocus
and alert. When I was first assigned in dining my shift is closing. The area of my
responsibility is the dining. So I always make sure, when it is already 10:00pm
everythingisallcleared.
thetaskthatIhavetodoonceIstartmyshiftuntilbeforeweclosethestoreare: wipethe
glassdoor,mirror,andwindow,cleantherestroomandmopthefloorofrestroominthe
diningallaroun,Wipethetable&chairs,setupthetablearrangeitorderly, putiing
utensilsonproperplaces.Everythingshouldbecleanedbeforeweclosethestore.
Ihavelearnedsomanyvaluesaboutthisexperience.First,Iknewnowhowtohandlethe
guestproperlybecauseexpectthattherewouldbevarietyofpeoplewhoyoucanmeetat
thestore.TheyhavedifferentattitudesandpersonalitiesthatIreallyneedtocopeup
with.SoImustsayIshouldbecarefulinallmyactions andneedtobecomeopen
minded.Ishouldalsobecomenicetowardsthemwhateverthesituationhappenedeither
theyarerudeornot,Ishouldmaintaintheprofessionalism.Notjustthat,whenitcomes
toservingthem,Ishouldalsohavetobecarefulgivingthemtheirorderswithright
approachingwordstothem.
IFwehaveaguesttheFirstthingwemusttodo:
*Greettheguestagranddamevow
*Asktheguesthowmanytheyare?
*Leadtheguesttowardthevacanttableandsurethechairisalreadycompleteto
them
*Givethemenubook,firstandsayamagicword,excusememadamorsir.
*Thenleavethem,fortheyprivacy,andnottoomuchfartothem,thenwait,asignif
theyarereadytoorder.
*Befamiliarthemenuinmenubook
*Bepoliteandpatient,andwearalwaysasmile
*Beopenminded
*Bealert,whattheguestaskyouaboutthemenu
*Dontignoretheguest,alwaysfindways
*Ifthereisnoavailabletable,tactfullyinformtheguestandadvicethemtowait.
*Alwaysrepeattheorderoftheguestbeforeyouleave,andtellthemofhowmany
theirwaittotheirfood.
*Takeandservedtheorder
*Busouttheemptyplates,andglasses
SUMMARYMYDUTIESINKITCHEN
WhenIwasbeingassignedinkitchen,Ineedtoearnenoughstrengthforthisbecause
thiswouldbecomesomesortofphysicalwork.Iamassignedaskitchenhelper.Inshort,
itisharderthanDining.WiththiskindofworkthethingsIhavetodoformthestartof
shiftuntilclosingare:washthedishes,assistmyworkmateswithwhattheyneedinthe
kitchen,helpingthecooktopreparefoodorcustomersorder.
Myresponsibilitiesinbuffet:
*Preparethefood
*Refilltheplates
*Refilltheutensils
*Refillthefood,andbeverages
*Busouttheemptyplates
*Washtheglassesinthebar
ANALYSISOFSTRENGTHANDWEAKNESS
STRENGTH
Deliciousfoods
Goodambience
Cleanliness
Hospitable&friendlystaff
Morecustomerscomes
Customerscommentstotheirgoodservice
Goodmanager
Weakness
Lotsofcompetitorsaround
Badcommentsoftheguest
Nocustomercomes
RECOMMENDATION
HainanesDelightsisoneofthewellknownMalaysianrestaurantherein
Philippines.Ithasgoodservingoffoodandvarietyofmenu.Therestaurantconsidered
oneofthesuccessfulrestaurantbecauseoftheirmonthlyincome.
Therestaurantgivesthemmoreincomelotsofgivescommentstotheserviceand
beinghospitable.
Irecommendtolayupthegoodworkandcontinueagoodqualityservices,
becomefriendlytoeverybosy.Keepgreetingw/granddamevowtoallguest.Also
maintainthecleanlinessandsanitarypractices,sowecanavoidaccidentcontamination
andcontinuehospitable.
CONCLUSION
ThereforeIconcludemanystudentrealizeandknowthattheOnTheJobtraining
(OJT)couldhelpthemtowidertheirknowledgeandenhancetheirskills.Aswellasthe
properentertainingtheguestgivesproperhygieneandetc.
OnTheJobtrainingtheygavealeveluptheselfconfidence,toknowmorething
onthefuturejob.Inhowtodisciplinetheirselvesintimemanagement,agoodobserver,
andgoodinterrelationtocoemployees.
ACKNOWLEDGEMENT
Imveryproudtothankful,firsttoourGODthatHeneverleavesme,inspiteof
mytrialsandobstaclesinlifetopassby.Healwaysthereformetosupportallmyneeds
andwantespeciallytomystudies.Heisveryfaithfultohelpme.Healwaysthereforme,
toguideme,toprotectme,tomakemesafe,andHegivesmestrengthtoovercomesall
mytrialsandproblem.
Iwould,liketothanksalsotomyparentsandfamily,forbeingalwaystherefor
me,tothesupport,careandmostofalltotheirloves.
AlsoIwouldliketothankslastthenottheleasttotheschool,whogavemethe
opportunitytocontinuemystudy,andgavememoreknowledge.
TothelastIwouldsaythankyoutoHainanesDelights,forgivingmeopportunity
toenhancemyknowledge,andtodomyresponsibilityasaOnTheJobtrainingintheir
restaurant.
MAYGODBLESYOUALL;)
