Scribd
Upload
71 views1 page

Leadership and Commitment

The document outlines an organization's quality management system (QMS), including defining roles and responsibilities for leadership, establishing a quality policy and objectives, determining and addressing risks and opportunities, and planning changes to continually improve processes and customer satisfaction. Key elements are communicating the quality policy, determining risks, taking actions to improve and achieve objectives, reviewing and updating the system periodically.

Uploaded by

Sam Jose
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
71 views1 page

Leadership and Commitment

The document outlines an organization's quality management system (QMS), including defining roles and responsibilities for leadership, establishing a quality policy and objectives, determining and addressing risks and opportunities, and planning changes to continually improve processes and customer satisfaction. Key elements are communicating the quality policy, determining risks, taking actions to improve and achieve objectives, reviewing and updating the system periodically.

Uploaded by

Sam Jose
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 1

Organizational

Leadership and Risk and Quality Planning


Customer Focus Quality Policy role, Responsibility
Commitment Opportunities Objectives Changes
and Authority

Define
Enhance Communicate Establish and
Establish Quality Responsibility & Determine Risk & Changes to
Customer to all Communicate
Policy & Objective Authority and Opportunities QMS
Satisfaction Employees to Departments
communicate

Determine Risk &


Promote use of Opportunities to Establish & Actions to
Plan to achieve
Process Approach & enhance Maintain QMS address Risk &
Objectives
Risk Based thinking Customer System Opportunities
Satisfaction

Customer Periodic
Communicate Integrate actions
Satisfaction monitoring of
Importance of QMS to QMS
Review Objectives

Evaluate Review and


Promote
effectiveness of Update
Improvement
actions Objectives

Revised to add drawing revision

You might also like