WRFC Marketing Book
WRFC Marketing Book
Jim Weichert
President and Founder
Weichert Real Estate Affiliates, and offer more opportunities said Rueter. Real estate
Inc., the franchise division of for their sales agents to entrepreneurs tell us that our
Weichert, Realtors, continued succeed. cutting-edge technology and
its rapid nationwide growth in culture of support are impor-
2015, including the opening of Specific areas of growth for tant to them, but even more so
its first office in Nevada. In to- WREA in 2015 include Upstate is our unmatched credibility.
tal, Weichert added 43 new of- New York, where new affiliates We are an organization run by
fices last year and grew at twice joined in Albany, Buffalo, and Realtors, and we know how to
the rate it did in 2014. Watertown, and Southern grow a real estate company.
California, which added four
We are happy to welcome new Weichert franchises. The Weichert Real Estate Affiliates
these talented sales teams to company also expanded its has offices serving more than
our franchise network, said presence last year in major 250 markets in 39 states. Affili-
Martin J. Reuter, president of markets in Florida, Tennessee, ates join a nationally recognized
Weichert Real Estate Affiliates, and Michigan, among others. real estate franchisor that of-
Inc. (WREA). Under the fers incomparable business and
Weichert banner, they will be Our success in attracting new marketing tools and training
able to access our tools and offices can be attributed to techniques.
resources, use them to provide the depth of the programs
better service to customers, and systems we can offer,
When you join us,
the skys the limit.
Not surprising, since we are
second among real estate franchises
as ranked by Entrepreneur magazine.
ENTREPRENEUR FRANCHISE
MAGAZINE 500
Jim Weichert, founder of the largest privately held resources, significance and
and co-president of Weichert, real estate companies in the contribution to the industry,
Realtors, and Marty Rueter, nation. In the Corporate and geographic reach.
president of Weichert Real category, Rueter was honored
Estate Affiliates, Inc., for his hard work and The Swanepoel POWER 200
have been selected for the dedication in growing (SP200) is a research service
Swanepoel POWER 200: The Weicherts franchise business. managed by the Swanepoel T3
Most Powerful People in His background as a fourth- Group, a real estate
Residential Real Estate in generation REALTOR, with deep information services company
2014/2015. Weichert and roots in the industry, was also that provides extensive
Rueter were ranked #13 and noted. expertise and in-depth
#66, respectively. Both understanding in all facets of
Weichert executives moved up Weichert, Rueter, and other the residential real estate
on the list this year, having been real estate professionals on business industry. The SP200 is
ranked #20 and #85 in 2013. the list were chosen based the most comprehensive
on their personal influence, analysis ever published of the
Weichert was recognized in tenure in the industry, office most powerful people in the
the Brokerage category for his held, and decision-making real estate industry.
more than 40 years of sales power, as well as their
experience and the growth of recent activities, growth, and
Weichert, Realtors from a potential. Also considered were
single office in 1969 to one their companies financial
About Weichert, Realtors
First Chicago
First Chicago Realty Corp. was formed in 2000 as a
boutique agency specializing in new development
sales and marketing. Since opening, we have brokered
nearly 3/4 Billion dollars worth of real estate
transactions and transformed into a successful full-
service brokerage while maintaining our desirable
boutique qualities.
OUR MISSION:
Weichert, Realtors First Chicago is dedicated to providing
a lifetime of superior service to its clients by listening
intently and focusing on their needs. Our broad network
of recourses has proven to be invaluable. It is our goal
to extend the combined advantage of our professional
expertise and analytical skills to aggressively market
properties, counsel and qualify buyers and manage every
aspect of the buying or selling process.
our team.
2014 3%
1%
51%
2013
33%
2012 70%
26%
2011 -7% 3%
2010 15%
1%
2009 38%
-19%
103%
2008
-31%
YEAR-OVER-YEAR GROWTH
Buyers are 40 times more likely to find the home they purchase online than in
newspapers.
Three of every four online shoppers see at least one home in person.
Now that 90% of all buyers search the Internet, newspapers are no longer the
favorite source for listings.
SEARCH ENGINES
When buyers search for real estate sites online using the most popular
search engines, including Google, Yahoo, Bing, and AOL, our online marketing
featuring nearly 1 million search terms directs them to weichert.com.
LISTING PARTNERS
Your home will automatically appear on many of the popular local and national
websites where buyers search for real estate listings.
HOMES
Customer finds your Customer speaks Contact Center Sales Associate sets
home online. with our Contact immediately transfers up appointment and
Center by calling calls to a local shows your home.
1-800-USA-SOLD or Weichert Sales
submitting a web Associate.
request.
Independent research ranks Weichert.com among the top five of all real estate
broker websites.
Weichert.com had over 42 million visits in 2014.
Our average visit duration of more than 10 minutes outpaces most major real estate
companies and, in some cases, nearly doubles them.
When you list your home with Weichert, our full-time Internet marketing team ensures
maximum exposure through nearly 1 million keywords on major search engines leading
to Weichert.com.
Weichert.com listings gain additional exposure on an ever-growing list of more than 200
different websites like Homes.com, Homefinder.com, Realtor.com, The Wall Street Journal
(wsj.com), and the New York Times (nytimes.com).
Our customer service center, open 7 days a week between 8am and 8pm CST, handled
more than 750,000 customer inquiries in 2014.
Over 40 inside-sales consultants immediately transfer our customers to speak with a
Weichert Sales Associate who can answer questions about a home and schedule an
appointment to view it.
No other real estate company has a system that quickly connects online customers
with the personal service they need.
Weichert.com - 3,063,722
TOTAL MONTHLY VISITS
coldwellbanker.com - 2,845,926
bairdwarner.com - 98,252
rubloff.com - 36,687
atproperties.com - 35,910
gagliardorealty.com - <500
gloor.com - <500
Hitwise Most Popular Websites in Business and Finance Real Estate ranked by visit share
A DISCONNECT
BETWEEN AGENTS AND
POTENTIAL BUYERS
Mary Umberger On Real Estate, Chicago Tribune January 24, 2014
So, youre trolling the out online to hundreds of companies with well-thought-
Internet and you land on a real brokerages in search of more out systems that ensure
estate brokers website. Theres information about their listings, follow-up. But most of them
a house listed for sale on the and about half of them never are failing. When consumers
site that intrigues you. You zap bothered to respond: respond, responsiveness
an email to the brokerage that is awful.
says, Id like to know more. Q: I think a lot of consumers
Whats going to happen next? shy away from making online We evaluated responsiveness
inquiries about listings by posing as an online home-
Maybe nothing.
because they fear theyre buyer lead for a sample of 384
A real estate consulting firm going to be hounded by agents. different brokerages across
recently looked into agents But you concluded the opposite 11 states. Our researchers
responsiveness to online leads that a huge number of posed as consumers who
from potential business agents never bother to follow were inquiring about listings
contacts that is, consumers up at all. How did you measure on broker websites, Zillow.com,
and what it found was their responsiveness, or Realtor.com, and Trulia.com.
awful, according to Victor lack of it?
Lund, a partner at the WAV We ignored the automated
Group consulting firm who A: Brokerages have responses that simply said,
conducted the survey late last invested billions of dollars Thank you for your inquiry,
year for a brokerage client and in marketing thats designed and we will be in touch
published the results recently in to connect homebuyers with shortly. We were looking for
a white paper. properties for sale. WAV (subsequent) responses from
Group has been studying human beings. But 48 percent
In an edited interview, Lund their strategies for a decade. of buyer inquiries got no
explained how his firm reached There are some good response. And the average
response time was about tickler follow-up contact file A lot of brokerages do nothing
15 hours. that allows that customers at all to track these responses.
interest to mature and
Q: Why? Arent they throwing cultivates a relationship with Q: Obviously, you publicized
away potential business? the customer. this study for those in the
industry, to raise awareness
A: This is a conundrum for bro- Q: What do you believe should of sloppy business practices.
kerages and agents. When an happen when a brokerage gets What should the consumer
agent gets an inquiring call from an online inquiry? take away from it?
another agent, they tend to take
that call very seriously I think A: There are a number of ways A: The first thing is that its
theres genuine professionalism to handle inquiries. probably most effective to
among peers, whereas when a work with an agent from the
consumer is inquiring from the We did this study on behalf of beginning. Agents have access
Internet, it would seem that Weichert Lead Network, the to information thats most
theyre not working with an Internet lead-generation arm accurate, and the multiple
agent yet, so maybe theyre not of Weichert Realtors, which listing service will notify them
very serious (buyers) yet. wanted to benchmark its the moment a house comes on
system against the industry the market. Another thing is
Brokers get a lot of stupid in general. Its system has that agents know about
(online) questions that waste a team that fields these properties that are coming
a lot of their time and lead to inquiries before passing them on the market soon.
nothing. They get calls that on to the agents. They say,
say, I see this yard has a fence, You want information about For home sellers, Id suggest
how tall is the fence? So often, buying real estate. How can I this: If youre considering
agents may suffer from bad lead help you? hiring Sally Smith to be your
fatigue and they fail to respond. listing agent, go online to
In our survey, Weicherts inquire about one of their
Another reason these response average response time was existing listings. Find out how
times are so poor is that many three minutes. long it takes for them to
agents work in real estate on a respond. Thats a barometer
part-time basis. The major (brokerage) brands thats going to measure how
tend to have lead-management theyre going to respond to
But a great listing agent solutions that measure respon- somebody who may be ready
will recognize that the siveness, and theyll bounce to buy your house today.
consumer (making an inquiry) that lead to another agent
is somewhere in the early when the first agent doesnt Mary Umberger On Real Estate,
stages of the process. respond in a given period. Chicago Tribune
And if you continually fail January 24, 2014
The agent will collect their to respond, you stop getting
information and put them in a those leads.
Your visibility.
Since our site helps buyers save, manage, and share search
results, our myWeichert feature brings them back to your
home.
Buyers looking for a home like yours will automatically
receive an email when we put your listing online.
Our iPhone app and mobile site make searching for your
listing easy, no matter where buyers are.
Your news.
Weichert Workforce Mobility is among the worlds leading corporate relocation companies,
with offices across the US and in London, Toronto, Calgary, Singapore, and Hong Kong.
No other privately owned real estate company in America works with as many buyers
relocating to new areas.
It serves 385* of the worlds leading and most respected corporations, including several
Fortune 500 companies that regularly relocate anywhere from several hundred to
several thousand employees each year.
We heip some of the worlds leading companies deploy and manage their key talent. Independently owned and
leveraging more than 40 years of real estate and mobile workforce management experience, we are committed to
optimizing the relocation process, making it faster, easier and more cost-effective for our clients to transfer critical skills,
address talent gaps, and pursue new business opportunities anywhere in the world. Many of our clients listed above are
among Fortune Magazines Best Companies to Work For, Fastest-Growing Companies in the World, and the Fortune 500.
Collectively, these valued clients relocate thousands of employees annually.
*Not all Weichert Workforce Mobility Inc. clients are listed, due to confidentiality agreements which prohibit
the publication of their names.
Your specialist.
I know the local market thoroughly.
Like me.
FINDING the right real estate agent to represent you (and get the job done) should not be
a personality contest, or be decided by who charges the smallest fee it should be a careful,
deliberate process that compares agents individual expertise, professionalism, AND specific
marketing plan. What resources are available to the agent that will give your home a distinct
competitive advantage in a still challenging marketplace?
IF YOURE SHOPPING for the right real estate agent (which you should do), ask him or her,
Why should I list with you? Then listen to (and compare) their answers.
1. I know my business.
2. I know how and where to find buyers.
3. I know how to make things happen.
4. I know how to negotiate a contract that can close.
5. I know how to manage a transaction so that it will close.
6. I know real estate law, principles and practices.
7. I am a career professional.
8. I back my work with a written guarantee.
IT TAKES a great agent, but an even greater TEAM to effectively market and SELL your home.
As you compare real estate agents, consider each agents marketing plan. How is it different?
Better? Does it single out your home from others on the market? Is it guaranteed in writing?
Compare the real estate company backing up the agent with other real estate companies.
WEICHERT SALES ASSOCIATES are among the very best in the real estate business.
We are highly trained and motivated marketing and negotiation specialists, backed by extraor-
dinary technology, resources, reputation, and leadership, which is why I am a proud member of
the Weichert System!
THANK YOU for giving me the opportunity to show you the Weichert Difference.
Working for you from
contract to closing.
I WILL:
5. 6. 7. 8.
Most buyers form their first painted and cleared of clutter, To see what needs to be done to
impression of your home with no visible repairs needed. sell your home faster and for a
before they even get out of A broken step, overgrown bush, higher price, go outside, stand
their cars. This is curb appeal, or abandoned toys in the yard on the curb, and try to look at
or the view from the curb that can spoil the appearance and your home the way the buyer
tells the buyer how attractive your buyers first impression. will. What do you see? Pay close
and well maintained your home attention to walkways, exterior
is compared to other homes. Curb appeal is important features, the entry, and
because it sets the tone for landscaping.
In a competitive market, it takes what the buyer is going to see
more than trimming the hedges inside. If the buyer likes the
and planting a few flowers to exterior, he or she will be
create curb appeal. The exterior predisposed to also like the
of your home must be in interior, and youre that much
pristine condition freshly closer to selling your home.
Showcasing your home.
Tips to help your home sell.
Once youve decided to put your home on the market, its
important to take a close look at it from the viewpoint of a
prospective buyer. Objectively evaluating each area and then
making your home show ready can have a major payoff in
terms of the offers it will attract and how soon those offers
will come in.
SEVEN STEPS TO MAKE YOUR WITH THESE KEY STEPS IN MIND, TAKE A
HOME SEEM LARGER, MORE SPECIFIC INVENTORY OF YOUR HOME.
APPEALING, AND, THEREFORE,
MORE VALUABLE.
OUTSIDE IN THE LIVING AND
1. Keep it uncluttered. It will be neater Trim, weed, and tidy up the FAMILY ROOMS
and look larger. You want to convey a lawn and garden. Rearrange furniture for a more
spacious feeling. Clean up pet areas; resod spacious feel. Remove any extra
2. Keep it clean. This creates the or seed. pieces and store.
impression that your home has been Repair screens, windows, Spot-clean carpets or rugs.
well cared for. Fresh paint makes and doors. Have neutral paint or wallpaper.
rooms look clean and new. Add fresh mulch under shrubs Accent with fresh flowers.
3. Keep it repaired. Fix it before the Add potted or hanging flowers Open the shades and drapes
buyer inquires about it. The need for to deck or porch. to let in light.
repairs can make or break a sale.
4. Keep it neutral. Get rid of distracting IN THE KITCHEN IN THE BEDROOM
colors and personal accessories.
Neutral colors and simple decor help Clear away extra small Straighten up closets. Box and
someone visualize their own appliances. store clothing, shoes, etc.,
belongings in a room. Remove stains and items as necessary.
5. Keep it inviting. Make your home from the sink. Arrange toys to look appealing.
memorable! Fresh flowers and fresh Straighten memo areas and Add curtains or valances to
clean smells make your house more remove papers. rooms without them.
attractive. Clean and deodorize the vent Remove attention-getting
6. Keep it light and bright. Open curtains or exhaust hood. posters.
and drapes to let the sunshine in. Turn
on the lights so your rooms come IN THE BATHROOM IN THE BASEMENT
to life.
7. Showtime! Make a final check of every Clean counters of extra OR GARAGE
room. Put away any toys, clothes, food, toiletries. Store them out Thoroughly clean and
or other left out items. of sight. deodorize areas where pets
Remove stains and mold from sleep or spend time.
sink, tub, or shower. Straighten tools and the
Patch, caulk, and grout as laundry area.
needed. Sweep floors; clean up
Put out attractive for- grease spots.
showonly towels. Get rid of any items you wont
be taking with you.
Showcasing
your home.
PREPARE FOR SHOWING
CMA?
No two homes are identi- multiple listing service changing, due to new listings,
cal, which is why choosing a (MLS). The MLS is available pending sales, closed sales,
sales price or offer price for to licensed members only, price reductions, and
a home can be challenging. including brokers, sales- expired listings.
Thats where the comparable people, and appraisers, who
market analysis, or CMA, can pay dues to gain access to CMAs can vary widely,
be useful. the services public and depending on the knowledge
proprietary data, including and skill of the person input-
What Is a CMA? tax roll information, sold ting the search parameters
The CMA is a side-by-side transactions, and listings to the software as well as
comparison of homes for input by all cooperating the number and type of data
sale and homes that have MLS members. fields that are chosen. This
recently sold in the same means some features may not
neighborhood and price Listing agents generate be included.
range. This information is CMAs for their sellers, and
further sorted by data fields buyers agents create them As informative as the CMA
such as single-family or for their buyers so both is, it should only be used
condo, number of bedrooms, sides know what current as a tool and should not
number of baths, zip codes, market conditions are for substitute for your real estate
and many other factors. Its the homes theyre interested professionals knowledge
purpose is to show fair in comparing. and advice.
market value based on what
other buyers and sellers How Accurate Are CMAs?
have determined through The CMA is a here-and-now
past sales, pending sales, and snapshot of the market
homes recently put based on the most recent
on the market. data available, but it can
instantly be rendered
How Is the CMA Created? obsolete by a new listing, or
CMAs are generated by a a change of status in a home
computer program supplied with the same criteria. Why?
by your real estate agents The market is constantly
THE VALUE OF
YOUR HOME
1 2 3 4 5 6 7 8
Your best chance of selling your If you dont get many showings The market can always change
home is in the first two weeks or offers, youve probably its mind and give your home
of marketing. Your home is overpriced your home, and its another chance, but by then
fresh and exciting to buyers and not comparing well to the youve lost precious time and
their agents. competition. Since you cant perhaps allowed a stigma to
change the location, youll cloud your homes value.
With a sign in the yard, a have to improve the homes
description in the local condition or lower the price. Intelligent pricing isnt about
multiple listing service, distri- getting the most for your home
bution across the Internet, open Consult with your agent and its about getting your home
houses, a brokers caravan, ads, ask for feedback. Perhaps you sold quickly at fair market value.
and email blasts to your listing can do a little more to spruce
agents buyers, your home up your homes curb appeal, or
will get the greatest flurry of perhaps stage the interior to
attention and interest in the better advantage.
first two weeks.
ASKING PRICE PERCENTAGE OF BUYERS
+15% 10%
+10% 30%
-10% 75%
-15% 90%
Pricing a home for sale is as for the home. Values can be home, believing they can always
much an art as it is a science, impacted by a wide range of come down later, but thats a
but there are a few truisms that variables, but the two most serious mistake.
never change: significant are location and
condition. Overpricing prevents the very
Fair market value attracts buyers who are eligible to buy
buyers, overpricing Generally, fair market value the home from ever seeing
never does. can be determined through the it. Most buyers shop by price
The first two weeks of CMA comparison with other range, and look for the best
marketing are crucial. similar homes that have sold value in that range.
The market never lies, but it or are currently for sale in the
can change its mind. same area.
Fair market value is what a will- Sellers often view their homes
ing buyer and a willing seller as special, which tempts them
agree by contract is a fair price to put a higher price on the
HOW IS THE COMMISSION PIE
DIVIDED? BASED ON THE SALE
PRICE OF A $400,000 HOME,
WITH 6% COMMISSION,
TOTAL COMMISSION = $24,000
AGENT
PAYCHECK
= $3,600
Office: 312-467-9900
Fax: 312-467-0022
209 W. Ohio Street, Chicago, IL 60654
www.WeichertFirst.com