Power Management Module2

30 300 kVA
Operation
Table of Contents

About This Manual ......................................................................................................... 1

Companion Manuals ................................................................................................... 1

Find Updates to this Manual ..................................................................................... 1

Overview .............................................................................................................................. 2
Front Panel and LED Indicators ............................................................................... 2
Front Panel ................................................................................................................ 2

Monitoring Systems ...................................................................................................... 3

PM800 Digital Power Meter........................................................................................ 3
Button Operation ....................................................................................................... 4
PM800 Status Parameters .......................................................................................... 5
PM800 Display Menu Structure .................................................................................. 6
PM800 Alarm History Screen ..................................................................................... 7
PM800 Setup The Power Meter .................................................................................. 8
PM800 Setup The Date ............................................................................................... 8
PM800 Setup the Time ............................................................................................... 8
PM800 Set the Password ........................................................................................... 9
PM800 Power Meter Diagnostics ............................................................................... 9
PM800 Check Health Status .......................................................................................10
Min/Max Values for Real-time Readings .....................................................................10

Multi Circuit Monitor and Network Display ...........................................................11

SMD63M Network Display ..........................................................................................11
Multi Circuit Meter Status Parameters .......................................................................12
Multi Circuit Monitor Options.....................................................................................13
Branch Current Monitoring ........................................................................................14

Power Logic Circuit Monitor Series 4000 ..............................................................15

Ethernet Communications Card (ECC) (Optional on CM4000) ...................................15

DMMS-300 Monitor ......................................................................................................15

Display Alarm Indicators............................................................................................16

Startup Procedures .......................................................................................................17

Checks Before Startup ...............................................................................................17

Initial Startup .................................................................................................................17

Checks After Startup...................................................................................................17

Preventive Maintenance .............................................................................................18

Replacement Parts ........................................................................................................19

9903988001 Power Management Module2 30 300 kVA i

Troubleshooting ..............................................................................................................20
PM800 Available Alarms by Alarm Number ..........................................................23

ii Power Management Module2 30 300 kVA 9903988001

About This Manual

This manual describes the four different monitoring systems available for the Power Management
Module2; PM800 Digital Power Meter, Multi Circuit Monitor (MCM), Powerlogic CM4000, and
DMMS-300. The description will include button operation, status parameters, display menu structure,
alarm lists and user configuration. Included are startup procedures for the Power Management Module2,
preventive maintenance and troubleshooting guidance.

Companion Manuals
For additional information about the Power Management Module2, see the following document:

Power Management Module2 Installation 9903986001

Find Updates to this Manual

You can check for updates to this manual on www.apc.com. Look for the latest letter revision (A,
B etc.) of the manual.

9903988001 Power Management Module2 30 300 kVA 1

Overview

Front Panel and LED Indicators

Front Panel

1 EMERGENCY OFF switch shuts down the PMM2 thereby disconnecting all power downstream of the
input circuit breaker.
2 AUDIBLE ALARM TEST/RESET switch will silence the audible alarm until a new alarm occurs. It also
functions as an LED/lamp test.
3 EPO ACTIVATED/XFMR SHUTDOWN LED is triggered and latched by pressing the EPO switch or
when the transformer temperature reaches 195C.
4 TVSS ALARM is triggered by the optional transient voltage suppression system.
5 XFMR OVERTEMP is triggered when the transformer temperature reaches 180C and latched on when
temperature reaches 195C.
6 ALARM LED is triggered by any fault condition from the power monitor or by an external dry contact.

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Monitoring Systems

This section describes the four different monitoring systems available for the Power Management Module2.
These monitoring systems are equipped with serial communication ports:

PM800 Digital Power Meter (optional)

Multi Circuit Monitor (MCM) (optional)
Powerlogic CM4000 (optional)
DMMS-300 (optional)

See Power Management Module2 Installation manual (9903986001) for a summary of the monitoring
system parameters.

PM800 Digital Power Meter

The MGE PM800 is a digital power meter that provides true RMS measurements and highly accurate
readings for nonlinear loads. Metered values plus minimum and maximum data can be viewed from the
display or from the RS485 port. When power is applied, the meter will display a three phase summary
screen. Four values of information (V, A, KWTOT, KWH) are shown below.

The power meter is equipped with a large, back-lit LCD display. It can display up to five lines of
information plus a sixth row of menu options. The RS485 port is used for communications with a
monitoring and control system. This port can be daisy-chained to multiple devices.

Note: For additional information, download the reference manual at www.powerlogic.com.

9903988001 Power Management Module2 30 300 kVA 3

Button Operation
The buttons are used to select menu items, display more menu items in a menu list, and return to previous
menus. A menu item appears over one of the four buttons. Pressing a button selects the menu item and
displays the menu items screen. When you have reached the highest menu level, a black triangle appears
beneath the selected menu item. To return to the previous menu level, press button under item 11. To
cycle through the menu items in a menu list press button under item 7.

Note: Each time you read press in this section, press and release the appropriate button
beneath the screen menu item. For example, if you are asked to Press PHASE, you would
press the button below the display PHASE menu.

1 Type of Measurement 8 Menu item

2 Screen Title 9 Selected menu item (black triangle, highest menu
level)
3 Alarm Indicator 10 Button
4 Maintenance Icon 11 Return to previous menu
5 Bar Chart (%) 12 Values
6 Units 13 Phase
7 Display more menu items

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PM800 Status Parameters
The following status and alarm parameters are available from the PM800 meter.

Real-time Readings Power Analysis

Current (per phase, residual, 3Phase) Displacement Power Factor (per phase, 3Phase)
Voltage (L-L, L-N, 3Phase) Fundamental Voltages (per phase)
Real Power (per phase, 3Phase) Fundamental Currents (per phase)
Reactive Power (per phase, 3Phase) Fundamental Real Power (per phase)
Apparent Power (per phase, 3Phase) Fundamental Reactive Power (per phase)
Power Factor (per phase, 3Phase) Unbalance (current and voltage)
Frequency Phase Rotation
THD (current and voltage) Harmonic Magnitudes
Sequence Components

Energy Readings Demand Readings

Accumulated Energy, Real Demand Current (per phase, 3Phase avg.)
Accumulated Energy, Reactive Average Power Factor (3Phase total)
Accumulated Energy, Apparent Demand Real Power (per phase present, peak)
Bidirectional Readings Demand Apparent Power (per phase present, peak)
Reactive Energy by Quadrant Coincident Readings
Incremental Energy Predicted Power Demands
Conditional Energy

Alarm Points
Over Voltage
Under Voltage
Over Current
Over kVA
Phase Loss

9903988001 Power Management Module2 30 300 kVA 5

PM800 Display Menu Structure
The menu trees below show the menu structure of the first three levels of the power meter. Selecting an
item from one level takes you to the next levels menu items. The arrow icon (>) is used to scroll
through all menu items on a level.

Level 1 Level 2 Level 3

AMPS (I) PHASE
DMD
UNBAL
VOLTS (U-V) V L-L
V L-N
PWR (PQS) POWER
PHASE
DMD
ENERG (E) WH
VAH
VARH
INC
PF TRUE
DISPL
HZ (F)
THD V L-L (U)
V L-N (V)
I
MINMX MINMX
AMPS (I)
VOLTS (U-V)
UNBAL
PWR (PQS)
PF
HZ (F)
THD V
THD I
HARM V L-L (U)
V L-N (V)
I
ALARM ACTIV
HIST
I/O D OUT
D IN
TIMER
CONTR
MAINT RESET METER
ENERG (E)
DMD
MINMX
MODE
TIMER
SETUP DATE
TIME
LANG
COMMS (COM)
METER
ALARM
I/O
PASSW
TIMER
ADVAN
DIAG METER
REG
CLOCK

Note: (IEC)

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PM800 Alarm History Screen
The PM800 meter is set in the factory to detect five alarm conditions, including over or under voltage, over
current, phase loss conditions, and over kVA. It also maintains a counter for each alarm to keep track of the
total number of occurrences. Alarms have a factory setting of one second detection rate. See below figure
for example of an under voltage alarm, where this is the fourth alarm in the alarm history log.

The power meter stores alarm log data in nonvolatile memory. The size of the alarm log is fixed at 100
records. For a complete list of the available alarm configurations see PM800 Available Alarms by
Alarm Number.

When one or more alarm conditions occur, the alarm icon (see callout no. 2 below) appears in the
upper-right corner of the PM800 meter display, indicating that an alarm is active. If multiple alarms
with different priorities are active at the same time, the display shows the alarm message for the last
alarm that occurred.

The APC factory default alarm settings have a low priority level. If a low priority alarm occurs, the alarm
icon blinks only while the alarm is active. Once the alarm becomes inactive, the alarm icon disappears
from the display.

1 Screen Title 4 Duration

2 Alarm icon and # * 5 Time
3 Value 6 Date

* A sequential number in the alarm log (active or history)

Note: Pressing any button will stop the alarm icon from blinking.

9903988001 Power Management Module2 30 300 kVA 7

PM800 Setup The Power Meter
To begin power meter setup, do the following:

1. Scroll through the Level 1 menu list until you see MAINT.
2. Press MAINT.
3. Press SETUP.
4. Enter your password. (NOTE: the default password is 0000)
5. To save the changes, press until the SAVE CHANGES? prompt appears, then press YES.

PM800 Setup The Date

1. Press until DATE is visible.
2. Press DATE.
3. Enter the MONTH number.
4. Press OK.
5. Enter the DATE number.
6. Press OK.
7. Enter the YEAR number.
8. Press OK.
9. Select how the date is displayed: M/D/Y,
D/M/Y, or Y/M/D.
10.Press to return to the SETUP screen.

PM800 Setup the Time

1. Press until SETUP is visible.
2. Press TIME.
3. Enter the HOUR.
4. Press OK.
5. Enter the MIN (minutes).
6. Press OK.
7. Enter the SEC (seconds).
8. Press OK.
9. Select how the time is displayed: 24H or
AM/PM.
10.Press to return to the SETUP screen.

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PM800 Set the Password
1. Press until PASSW (password) is visible.
2. Press PASSW.
3. Enter the SETUP password.
4. Press OK.
5. Enter the DIAG (diagnostics) password.
6. Press OK.
7. Enter the ENERG (energy reset) password.
8. Press OK.
9. Enter the MINMX (minimum/maximum reset)
password.
10.Press OK.
11.Press to return to the SETUP screen.
To recover a lost password, contact PowerLogic Technical Support. Go to www.powerlogic.com.
Technical Support will require the meters serial number.

PM800 Power Meter Diagnostics

To view the power meters model, firmware version, serial number, do the following:

1. Press MAINT.
2. The health status is displayed on the screen.
3. Press DIAG.
4. Press METER (meter info).
5. View the meter information (shown here).
6. Press to view more meter information.
7. Press to return to the DIAG screen.

9903988001 Power Management Module2 30 300 kVA 9

PM800 Check Health Status
To view error codes, do the following:

1. Press MAINT (maintenance).

2. Press DIAG.
3. The health status is displayed on the screen.
4. Press to return to the MAINT screen.

The wrench icon and the health status code displays when a health problem is detected. Error
codes appear as shown above. For example, code 3 is to set up the Date/Time. For other codes,
contact PowerLogic Technical Support. Go to www.powerlogic.com.

Min/Max Values for Real-time Readings

When certain one-second real-time readings reach their highest or lowest value, the PM800 saves the
values in its nonvolatile memory. These values are called the minimum and maximum (min/max) values.

The PM800 stores the min/max values for the current month and previous month. After the end of each
month, the meter moves the current months min/max values into the previous months register space
and resets the current months min/max values.

The real-time readings evaluated are:

Min/Max Voltage L-L

Min/Max Voltage L-N
Min/Max Current
Min/Max Voltage L-L, Unbalance
Min/Max Voltage L-N, Unbalance
Min/Max Total True Power Factor
Min/Max Total Displacement Power Factor
Min/Max Real Power Total
Min/Max Reactive Power Total
Min/Max Apparent Power Total
Min/Max THD/THD Voltage L-L
Min/Max THD/THD Voltage L-N
Min/Max THD/THD Current
Min/Max Frequency

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Multi Circuit Monitor and Network Display
The Multi Circuit Monitor (MCM) consists of two parts the Multi-Circuit Meter and Network Display.
The Multi-Circuit meter monitors all of the standard measurements and this data is presented on the
Network Display. The MCM is equipped with serial RS232/RS485 and is designed to accommodate
optional features such as Input and Output Monitoring, Panelboard Main Circuit Breaker Monitoring,
Main Frame CB Current Monitoring, and Branch Current Monitoring.

SMD63M Network Display

The SMD63M Network Display provides local indication of all power system parameters of a Power
Management Module. To report critical alarm data the SMD63M is equipped with one relay output and
local alarm annunciation. All system variables and alarms can be passed to the network operations center
by means of a Modbus RTU protocol.

1 Tri Color LED

Green Normal Operation no network devices are in warning or alarm mode.
Yellow One or more network devices are in warning mode.
Red One or more network devices are in alarm mode.
2 LCD Display
3 Control Buttons
[UP] [DOWN] Scroll up or to next parameters.
[UP] & [DOWN] Enter monitor setup mode.
(simultaneously)
[SELECT] Holds display to prevent automatic scrolling.
[METER] Proceed to the next metering function.

9903988001 Power Management Module2 30 300 kVA 11

 Serial Communications The Display provides ModBus RTU communications via standard RS232 and
RS485 ports, allowing the transfer of data and alarm points. Up to 30 displays
can be addressed on the same ModBus network. The RS232 and RS485 ports are
located on the back of the Display. For details on accessing the serial port refer to
the SMD63M Network Display Manual. Go to www.powerlogic.com
Dry Contact The Display for the MCM is equipped with one relay output, (activated upon
Communications any alarm condition) located behind the display board. Refer to the SMD63M
Network Display Manual for connection details. Go to www.powerlogic.com
Display All metered values of the Remote PMM are presented on the front of the LCD.
The SMD63M network display meter will also display all branch circuit currents
when the optional Branch Current Monitor (BCM) is installed.
A detailed explanation of display operation can be found in the SMD63M
Network Display Manual. Go to www.powerlogic.com.

Multi Circuit Meter Status Parameters

The following status and alarm parameters are available from the MCM meter.

kWh Energy Consumption Line to Line Voltage, phase A-B

kW Real Power Line to Line Voltage, phase B-C
kVAR Reactive Power Line to Line Voltage, phase A-C
kVA Apparent Power Line to Neutral Voltage, phase A-N
Power Factor Total Line to Neutral Voltage, phase B-N
Voltage, L-L, ave. of 3 phases Line to Neutral Voltage, phase C-N
Voltage, L-N, ave. of 3 phases Current, phase A
Current, average of 3 phases Current, phase B
kW Real Power, phase A Current, phase C
kW Real Power, phase B kW Average
kW Real Power, phase C kW Minimum
Power Factor, phase A Frequency (measured from phase A)
Power Factor, phase B
Power Factor, phase C

Alarm Points (also available via serial output)

Over Voltage Phase Loss A
Under Voltage Phase Loss B
Over Current Phase Loss C
Over kVA

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Multi Circuit Monitor Options
Input/Output Monitoring Option

The PMM2 can be ordered with the MCM present to monitor the power both on the input and output side
of the transformer. Output monitoring is standard and input monitoring is optional. Note that when the
PMM2 is used with the STS (PMM2 Plus configuration), the STS monitoring will provide input power
monitoring via its local display. For a PMM2 Ultra configuration, input monitoring is standard and output
monitoring is optional. Refer to the MCM8364 manual for operating and monitoring details. Go to
www.powerlogic.com.

Panelboard Main Circuit Breaker Option / Main Frame Distribution Monitoring Option

The optional MCM breaker monitoring displays the current only of the Panelboard Main Circuit Breakers
or Main Frame Distribution breakers. In the event that the current approaches the trip rating (factory set
current limit @ 80% of the CBs of 225A rating of the breaker), the monitor will alarm via the LED on
the Network Display. Panelboard Main Circuit Breaker Monitoring or Main Frame Monitoring can
warn the user when too much current is being drawn, helping to avoid overloading the circuits and
causing accidental tripping.

Panelboard Main CB Four CB Distribution Configuration

9903988001 Power Management Module2 30 300 kVA 13

Branch Current Monitoring
The MGE Branch Current Monitoring System monitors individual currents for each of the 42 branch
circuits on the standard SQ-D panelboard. Each current sensor can monitor conductors carrying up to a
maximum of 50 amperes. The maximum wire size capacity is #6 THHN, 0,35 diameter. In the event that
current on any branch circuit exceeds a threshold, an alarm will be activated.

There are two thresholds which are factory set.

The first threshold is a warning alarm that will activate a yellow LED on the Network Display to
indicate current is approaching high levels; this is factory set at 75% of 20A.
The second threshold is factory set at 80% of 20A and will activate a red LED on the Network Display.

For changes to the default settings, this can be accomplished by three methods. First, use the System
Management Software (SMS) provided by SquareD. Second, use the P-node software available through
the Customer Support Center. Third, contact your certified APC service partner for site assistance.

Individual branch circuit currents are displayed on the LCD of the Network Display. Current data can
also be pulled via the serial port of the Branch Current Monitor. For PDA software contact the Customer
Support Center.

Note: Go to www.powerlogic.com for details on the operation of the monitoring system

in the following manuals:

SMD63M Network Display with MCM8364 Multi-Circuit Meter

Branch Current Monitor (BCM42) (For Branch Current Monitor option only)

For the SMS go to www.powerlogic.com.

14 Power Management Module2 30 300 kVA 9903988001

Power Logic Circuit Monitor Series 4000
The CM4000 is intended for customers seeking a premium monitoring solution with virtually every
feature including waveform capture. The CM4000 can also be web enabled serving web pages directly
off the monitor (no server or PC required) using the optional Ethernet Gateway Card and Ethernet
Gateway (EGX) device.

The CM4000 can be used in conjunction with the Branch Circuit Monitor (BCM) option, however it will
not be possible to receive local BCM alarms or locally view branch breaker current. This information can
be made available remotely via the BCMs serial interface, or by integrating the BCMs serial output onto
the CM4000 network. Both CM4000 and BCM data can be placed on an Ethernet network (see Ethernet
Communications Card (ECC) (Optional on CM4000) for details). Consult the CM4000 manual for
details; go to www.powerlogic.com.

Ethernet Communications Card (ECC) (Optional on CM4000)

Based on plug and play technology, the ECC plugs into an expansion slot on the circuit monitor providing
direct connection to the Ethernet network using either UTP or fiber cabling. An RS-485 MODBUS master
port on the ECC supports a daisy-chain of up to 31 additional devices without a repeater, allowing the
CM4000 with ECC to act as an ethernet gateway for the devices. The ECC supports MODBUS/TCP
protocol. Embedded HTML pages allow for easy device setup and supply real-time power system
information from the CM4000 circuit monitor through a standard web browser. Additionally, similar
information can be viewed for devices daisy-chained to the ECCs on board RS-485 port. Consult ECC
Manual for details; go to www.powerlogic.com.

DMMS-300 Monitor
The Electro Industries DMMS-300 is an option that can be used on the standard PMM2 offering.

9903988001 Power Management Module2 30 300 kVA 15

Display Alarm Indicators
Indicator/Annunciation No PM800 MCM DMMS PowerLogic
meter -300 CM4000
Buzzer Horn Std Std Std Std Std
Alarm Silence Std Std Std Std Std
Illuminated EPO Button Std Std Std Std Std
Transformer High Temperature Alarm Std Std Std Std Std
Transformer Over Temperature Alarm and Std Std Std Std Std
Shutdown
Power Monitor Display
Voltage Line to Line N/A Std Std Std Std
Voltage Line to Neutral N/A Std Std Std Std
Current N/A Std Std Std Std
Neutral current N/A N/A N/A N/A Std
kVA N/A Std Std Std Std
kW N/A Std Std Std Std
Frequency N/A Std Std Std Std
Voltage, Amps, KWH Max/Min Demand N/A Std N/A Std Std
Power Factor N/A Std Std Std Std
KVA H N/A Std N/A Std Std
KVAR H Consumption N/A Std N/A N/A Std
KW H Consumption N/A Std-13 Std Std Std
Harmonics to the 31st order N/A Std-13 N/A Std Std
Control
Emergency Power Off (EPO) Std Std Std Std Std
Remote Emergency Power Off (REPO) Std Std Std Std Std
Terminals
Power Alarms and/or Shutdown
Overvoltage alarm N/A Std Std Std Std
Undervoltage alarm N/A Std Std Std Std
Phase Loss alarm N/A Std Std Std Std
Unbalance voltage N/A N/A N/A Std Std
Over Current Alarm N/A Std Std Std Std
Neutral Over/Under Current Alarm N/A N/A N/A N/A Std
Over/Under Frequency Alarm N/A N/A N/A Std Std
Phase Rotation Alarm N/A N/A N/A Std Std
Over KVA N/A Std Std Std Std
Over % THD N/A N/A N/A Std Std
Over/Under Power Factor/KVAR Lag or N/A N/A N/A Std Std
Lead
Communication
Auxiliary form C contacts for external Std Std Std Std Std
shutdown or alarm
RS-232 and/or RS-485 Remote N/A Std Std Opt Std
Communication (Mod Bus protocol)

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Startup Procedures

This section presents the procedures to be used for initial startup of the PMM2, and the sequence to be
followed any time that the system is restarted after having been shut completely down with no power
applied to the system.

Checks Before Startup

Before starting the PMM2, read this PMM2 Manual thoroughly. Be certain that you fully understand the
operation of the indicators, controls, and operational sequences. Before starting the PMM2, verify the
following:

1. Upstream power circuit breaker is open.

2. Power cables have been properly connected to the input circuit breaker, or the Junction Box, if
installed.
3. Voltage connected to the PMM2 matches the PMM2 nameplate and model number.
4. Equipment has been properly grounded.
5. All power and control connections are properly made and are tight.
6. Intake and exhaust ventilation areas have no obstructions that might impair proper air flow.

Initial Startup
After verifying the information in Checks Before Startup, proceed as follows:

1. Close the upstream circuit breaker.

2. Close the main circuit breaker CB1 and verify the monitor has the proper operation as described in
the chapter Monitoring Systems.
3. Close the main panelboard circuit breakers.
4. Close individual output circuit breakers as required.

Checks After Startup

Normal operation of the PMM2 should be verified immediately after the initial startup has been performed.

At the minimum, use the monitor, if installed, to verify proper readings from all circuits.

9903988001 Power Management Module2 30 300 kVA 17

Preventive Maintenance

The following preventive maintenance routines should be considered the minimum requirements. Your
installation and site may require additional preventive maintenance to assure optimal performance from
PMM2 and associated equipment. These routines should be performed twice a year.

The technician or electrician performing preventive maintenance on the PMM2 must read this manual
thoroughly and be familiar with the indicators, controls, and operation of the equipment.

WARNING: Risk of Electrical Shock! For Plus and Ulta configurations, the PMM2
equipment receives power from more than one source. Disconnect all sources to this
equipment before servicing.

Caution: Isolate and de-energize the equipment for all maintenance operations.

Caution: Operation of the upstream circuit breaker(s) will cause power to be removed if it is
present and will cause power to be applied if it is not. Make sure that all loads are prepared
to have power removed (all critical circuits have been shut down), or circuits are safe for
power application (no maintenance procedures are being conducted and downstream circuit
breaker(s) are open and tagged) before upstream operation of the circuit breaker(s).

A. Ensure that the equipment is clean and free of loose dust, dirt, and debris. The exterior of the
enclosures can be cleaned with a mild solution of soap and water, lightly applied with a lint-free
cloth.
B. Inspect the air intake and exhaust plates and clean as required. Verify that air flows freely through the
equipment. Clean the air intake and exhaust plates, and the enclosure interior, with a vacuum cleaner.
C. Operate all circuit breaker(s) to verify that circuit breaker(s) function properly.
D. Verify that all system monitoring functions operate properly.

18 Power Management Module2 30 300 kVA 9903988001

Replacement Parts

Four levels of replacement parts are available for the PMM2. These levels are designated A, B, C or
D. The level that you should keep on hand for your installation will vary depending on the type of
maintenance planned on site and the configuration of your PMM2. Having replacement parts on hand will
prevent unacceptable delays due to time involved obtaining spare parts during critical periods, such
as system startup.

Any items used during startup will be replaced by APC at no charge. Contact the Customer Support
Center to arrange for service and specific recommendations.

A description of each level is provided below:

Level Description
A This level of replacement parts consists of consumable items, specifically power and control fuses. It is
recommended to have these items on hand during installation of the system, including startup.
B This level of replacement parts is recommended when the user can tolerate short duration system downtime
to obtain replacement parts in the event of a major system failure. This level of replacement parts consists
of consumable items, specifically fuses and the most critical printed-circuit assembly (PCA).
C This level of replacement parts is recommended when the user can tolerate only a minimum of downtime
in the event of a major system failure. This level of replacement parts consists of consumable items,
specifically fuses, and a set of critical printed-circuit assembly (PCA).
D This level of replacement parts is recommended when the user can tolerate only a minimum of downtime
in the event of a major system failure. This level of replacement parts consists of consumable items,
specifically fuses, and additional printed-circuit assembly (PCA).

9903988001 Power Management Module2 30 300 kVA 19

Troubleshooting

The following is a list of the most frequent problems, their most likely cause, and the possible solutions
in the form of actions to be taken. In the event that the suggested solution does not solve the problem,
contact the Customer Support Center for assistance.

Problem Cause Corrective Actions

PMM2 has no input Cause #1: No building Action #1: Restore building power. Have a qualified technician
power. power to the PMM2. check the wiring continuity between the PMM2 input J-Box
option and building input power panel. Refer to Power
Management Module2 Installation manual (9903986001) for
connections.
Cause #2: The PMM2 is Action #2: Have a qualified technician check the wiring
not properly connected to continuity between the PMM2 input J-Box option and the
the optional J-Box. building input power panel. Refer to Power Management
Module2 Installation manual (9903986001) for connections.
Specific output Cause #1: Associated Action #1: Reset the circuit breaker(s).
circuit(s) have no output circuit breaker(s)
power. are OFF.
Cause #2: The wiring Action #2: Have a qualified technician check for wiring
between the circuit continuity and correct phase sequence between the circuit
breaker(s) and the breaker(s) and the equipment(s).
equipment is faulty.
Cause #3: The equipment Action #3: Schedule a load check of the equipment with a
associated with the circuit qualified technician; adjust for load balance if possible.
breaker is operating above
the rated load.
Cause #4: Defective Action #4: Replace defective circuit breaker.
circuit breaker.
No output from Cause #1: Main input Action #1: Record which alarm indications are active.
the PMM2, but the circuit breaker CB1 is off. Action #2: Reset alarm(s) and clear external signal.
monitor is active. Action #3: Check the alarm history display for reason the main
input circuit breaker tripped:

A. Manual trip, due to an Emergency Power off (EPO)

button being pushed.
B. An alarm shut-down has occurred. Determine the
cause and take corrective action before resetting the
main input circuit breaker CB1.
C. Automatic trip; an external signal was received
from the building wiring via the alarm interface
instructing the PMM2 to shunt-trip.
D. Output overload; schedule a load check of the
PMM2 by a qualified technician.
E. Defective circuit breaker; replace the circuit breaker.
F. Short circuit internal to the PMM2. Troubleshoot
the PMM2 or contact the Customer Support Center.
Output from the Control power fuse(s) Replace fuse(s).
PMM2, but the blown.
monitor is not
active.

20 Power Management Module2 30 300 kVA 9903988001

 Over/under Voltage Cause #1. Upstream UPS Action #1: Correct problem at the power source.
or power conditioner is
defective.
Cause #2: Voltage Action #2: Disconnect power and adjust transformer taps; refer
drop due to distance or to the tap adjustment table on the transformers nameplate.
excessive load on mains.

7 6 7 6 7 6
4 5 4 5 4 5
3 3 3
2 2 2

ALARM LED Cause #1: A fault Action #1: Review the operation of the PMM2 and the
illuminated condition is present within information available from the metering display to determine
the PMM2. the specific nature of the alarm.
Cause #2: The quality of Action #2: Review the operation of the PMM2 and the
power into or out of the information available from the metering display to determine
PMM2 unit. the specific nature of the alarm.
TVSS ALARM A fault condition is present Contact the Customer Support Center to arrange for service
LED illuminated with the TVSS Module. and repair of the TVSS.
XFMR Cause #1: A high Action #1: Review the operation of the PMM2 to ensure the
OVERTEMP LED temperature condition ventilation of the PMM2 is not blocked.
illuminated is present with the power Action #2: Review the information available from the metering
transformer in the PMM2. display to determine if the unit is overloaded.
EPO Cause #1: The PMM2 Check the remote EPO for the room or the fire control panel,
ACTIVATED/ has received a command or the EMERGENCY OFF button located on the front panel
XFMR to trip the input circuit of the PMM2.
SHUTDOWN breaker.
illuminated
Cause #2: The transformer Call your APC certified service partner to arrange for service.
temperature exceeded the
1st stage alert (XFMR
OVERTEMP LED),
tripping the protective
thermostat in the
transformer to prevent
further heating and
damage to the transformer.

9903988001 Power Management Module2 30 300 kVA 21

 Caution: Before changing transformer taps, verify that the over/under voltage condition is
constant. Changing transformer taps will increase or decrease the ratio of input voltage to
output voltage.

22 Power Management Module2 30 300 kVA 9903988001

PM800 Available Alarms by Alarm Number
Alarm Alarm Description Abbreviated Display Name Units
No.
01 Over Current Phase A Over la Amperes
02 Over Current Phase B Over lb Amperes
03 Over Current Phase C Over lc Amperes
04 Over Current Neutral Over In Amperes
05 Current Unbalance, Max I Unbal Max Tenths %
06 Current Loss Current Loss Amperes
07 Over Voltage Phase A-N Over Van Volts
08 Over Voltage Phase B-N Over Vbn Volts
09 Over Voltage Phase C-N Over Vcn Volts
10 Over Voltage Phase A-B Over Vab Volts
11 Over Voltage Phase B-C Over Vbc Volts
12 Over Voltage Phase C-A Over Vca Volts
13 Under Voltage Phase A Under Van Volts
14 Under Voltage Phase B Under Vbn Volts
15 Under Voltage Phase C Under Vcn Volts
16 Under Voltage Phase A-B Under Vab Volts
17 Under Voltage Phase B-C Under Vbc Volts
18 Under Voltage Phase C-A Under Vca Volts
19 Voltage Unbalance L-N, Max V Unbal L-N Max Tenths %
20 Voltage Unbalance L-L, Max V Unbal L-L Max Tenths %
21 Voltage Loss (loss of A,B,C, but not all) Voltage Loss Volts
22 Phase Reversal Phase Rev -
23 Over kW Demand Over kW Dmd kW
24 Lagging true power factor Lag True PF Thousandths
25 Over THD VAN Over THD VAN %
26 Over THD VBN Over THD VBN %
27 Over THD VCN Over THD VCN %
28 Over THD VAB Over THD VAB %
29 Over THD VBC Over THD VBC %
30 Over THD VCA Over THD VCA %
31 Over KVA Demand Over KVA DMD KVA
32 Over KW Total Over KW Total KW
33 Over KVA Total Over KVA Total KVA
53 End Incremental Energy Interval END INC ENR INT -
54 End Demand Interval END DMD INT -
55 Power up/Reset PWR UP/RESET -
56 Digital Input Signal DIGITAL IN SI -

9903988001 Power Management Module2 30 300 kVA 23

 Worldwide Customer Support

Customer support for this or any other product is available at no charge:

Contact the Customer Support Center by telephone or e-mail. For local, country-specific centers:
go to www.apc.com/support/contact for contact information.

APC by Schneider Electric. APC and the APC logo are owned by Schneider Electric Industries
S.A.S., American Power Conversion Corporation, or their affiliated companies. All other trademarks
are property of their respective owners.

9903988001 January 2011