Broekens Heerink Rosendal 2009
Broekens Heerink Rosendal 2009
Abstract
Context: Assistive social robots, a particular type of assistive robotics designed for social
interaction with humans could play an important role with respect to health and psychological
wellbeing of elderly.
Objectives: Assistive social robots are believed to be useful in eldercare for two reasons, a
functional one and an affective one. Such robots are developed to function as an interface for
elderly to digital technology, and to help increase the quality of life of elderly by providing
companionship respectively. There is a growing attention for these devices in the literature.
However, no comprehensive review is yet performed to investigate the effectiveness of such
robots in the care for elderly. Therefore, we systematically reviewed and analyzed existing
literature on the effects of assistive social robots in healthcare for elderly. We focused on the
companion function.
Data Sources: A systematic search of MEDLINE, CINAHL, PSYCHINFO, The Cochrane
Library databases, IEEE, ACM libraries and finally Google Scholar was performed for records
through December 2007 to identify articles of all studies with actual subjects aimed to assess
the effects of assistive social robots on elderly. This search was completed with information
derived from personal expertise, contacts and reports.
Study Selection and Data Extraction: Since no randomized controlled trials (RCT)’s have
been found within this field of research, all studies reporting effects of assistive robotics in
elderly populations were included. Information on study design, interventions, controls, and
findings were extracted for each article. In medical journals only a few articles were found,
whereas about 50 publications were found in literature on ICT and robotics.
Data Synthesis: The identified studies were all published after 2000 indicating the novelty of
this area of research. Most of these publications contain the results of studies that report
positive effects of assistive social robots on health and psychological well-being of elders.
Solid evidence indicating that these effects can indeed be attributed to the actual assistive
social robot, its behavior and its functionality is scarce.
Conclusions: There is some qualitative evidence as well as limited quantitative evidence of
the positive effects of assistive social robots with respect to elderly. The research designs
however are not robust enough to establish this. Confounding variables can often not be
excluded. This is partly due to the chosen research designs, but also because it is unclear
what research methodology is adequate to investigate such effects. Therefore, more work on
methods is needed as well as robust, large-scale studies to establish the effects of these
devices.
Keywords: Assistive Robotics, Companion robots, Elderly, Aibo, Paro, Huggable, iCat,
Effects, Review
INTRODUCTION
Because of the graying of our western population, there is a growing necessity for new
technologies that can assist elderly in their daily living. There are two main arguments for this.
First, it is expected that western countries will face a tremendous shortage on staff and
qualified healthcare personnel in the near future [1]. Second, people prefer more and more to
live in their own homes as long as possible instead of being institutionalized in sheltered
homes, or nursery homes when problems related to ageing appear. To address these issues,
we not only need sufficient healthcare personnel, but also the presence and appliance of
high-tech devices [2]. ICT-technology and robotics are developing quickly nowadays, resulting
in products that have the potential to play an important role in assisting elderly [3]. In order to
use new technology in an effective and efficient way, robust information with respect to their
effects is needed, especially when used in health-care.
In this review we focus on health- and psychological well-being-related effects of assistive
social robots on elderly. Robot research in eldercare concerns assistive robots that can be
both rehabilitation robotics and social robots (Figure 1). The first type of research features
physical assistive technology that is not primarily communicative and is not meant to be
perceived as a social entity. Examples are smart wheelchairs [4], artificial limbs and
exoskeletons [5]. The field of social robotics concerns systems that can be perceived as
social entities that communicate with the user. Of course there are also projects with social
robots aimed at rehabilitation [6] and vice versa.
Studies on social robots in eldercare feature different robot types. First, there are robots that
are used as assistive devices which we will refer to as service type robots. Functionalities are
related to the support of independent living by supporting basic activities (eating, bathing,
toileting and getting dressed) and mobility (including navigation), providing household
maintenance, monitoring of those who need continuous attention and maintaining safety.
Examples of these robots are ‘nursebot’ Pearl [7], the Dutch iCat (although not especially
developed for eldercare) and the German Care-o-bot [8]. Also categorized as such could be
the Italian Robocare project, in which a robot is developed as part of an intelligent assistive
environment for elderly people [9]. The social functions of such service type robots exist
primarily to facilitate interfacing with the robot. Studies typically investigate what different
social functions can bring to the acceptance of the device in the living environment of the
elder, as well as how social functions can facilitate actual usage of the device.
Second, there are studies that focus on the pet-like companionship a robot might provide. The
main function of these robots is to enhance health and psychological well-being of elderly
users by providing companionship. We will refer to these robots as companion type robots.
Examples are the Japanese seal shaped robot Paro [10], the Huggable [11] (both especially
developed for experiments in eldercare) and Aibo (a robot dog by Sony, see below). Social
functions implemented in companion robots are primarily aimed at increasing health and
psychological well-being. For example, studies investigate whether companion robots can
increase positive mood in elderly living in nursery homes.
However, not all robots can be categorized strictly in either one of these two groups. For
example, Aibo is usually applied as a companion type robot, but can also be programmed to
perform assistive activities [12] and both Pearl and iCat can provide companionship.
This review aims to provide a first overall overview of studies that investigate the effects of
assistive social robots on the health and wellbeing of elderly. Since the majority of the
assistive social robot studies with actual elderly people as subjects involve the robots Aibo,
Paro, iCat and ‘nursebot’ Pearl, these robots are briefly highlighted next.
Aibo
Aibo is an entertainment robot developed and produced by Sony [13]. It is currently out of
production. It has programmable behavior, a hard plastic exterior and has a wide set of
sensors and actuators. Sensors include a camera, touch sensors, infra red and stereo sound.
Actuators include 4 legs, a moveable tail, and a moveable head. Aibo is mobile and
autonomous. It can find its power supply by itself and it is programmed to play and interact
with humans. It has been used extensively in studies with elderly in order to try to assess the
effects on the quality of life and symptoms of stress. In this article we will review these
studies.
Paro
Paro is a soft seal robot [10, 14]. It has been developed by the Intelligent Systems Research
Institute (ISRI) of the National Institute of Advanced Industrial Science and Technology (AIST)
in Japan, and is produced by Intelligent System Co., Ltd.. It is developed to study the effects
of Animal Assistive Therapy with companion robots, and is targeted at elderly. It has
programmable behavior as well as a set of sensors. Sensors include a touch sensor over the
complete body, an infra red sensor, stereoscopic vision and hearing. Actuators include
eyelids, upper body motors, front paw and hind limb motors. Paro is not mobile. It has been
used extensively in studies with elderly to assess the effects of robot therapy.
iCat
The iCat has been developed and is produced by Philips [15]. Its design aim is to be a
research platform for human-robot interaction. It is made of hard plastic and has a cat-like
appearance. Furthermore, it has a face that is able to express emotions. Studies typically
investigate how users perceive the iCat as interface to new technology. The iCat is not
particularly aimed at being a companion (i.e., affective assistance) but more at functional
assistance (classified as service type). However, it is included in this study as some studies
involving elderly typically measure acceptance under the influence of different social iCat
behaviors. Therefore the iCat strongly relates to social interaction between elderly and robots
as well.
Pearl
Of the four most-cited and studied robots, Pearl is targeted most heavily on functional
assistance. Pearl is the second generation of nursebots developed by Carnegie Mellon
University [7, 16]. It is a mobile robot that can help elderly to navigate through the nursing
facility. It does have a user-friendly interface with a face, and can also provide advice and
cognitive support for elderly.
Other eldercare robots that have only briefly been included in this review are the Care-o-bot
[8] and Robocare [9]. Their effects have been measured, but not directly related to health or
psychological well-being. Finally, for the Huggable [11], a good example of a companion
robot, we did not find any publications on user studies at the time of collecting the data for the
review. As can be seen in Table 1 in the results section, many of the health- and
psychological well-being-related effects on elderly have been found in studies with the 4
devices described above.
METHOD
The data collection process consisted of three steps (Figure 3). First, a systematic search of
MEDLINE, CINAHL, PSYCHINFO, The Cochrane Library databases, IEEE, ACM libraries and
finally Google Scholar was performed for records through December 2007 to identify articles
of all studies with actual subjects aimed to assess the effects of assistive social robots on
elderly. These databases were searched using the following search terms: Companion robot,
Aibo, Paro, iCat, Pearl, nursebot, Care-o-bot, Homie, Huggable and Robocare combined in all
possible ways with elderly, assistive robotics, healthcare or health and care. This particular
use of search terms ensured that no study involving companion robots and elderly was
missed. Further, our use of particular robot names in combination with their use in the area of
health care ensured that we also included all studies with robots that are often used as
companion robot but might not have the exact term included in the article. The search was
restricted to publications in English, with no limitations on dates of publication or venue. All
three researchers independently screened the initial set of results. Studies were selected for
inclusion if they actually reported studies that related assistive social robotics to elderly
people. This first step in the data collection process resulted in an initial list of 229 studies
(first box in Figure 3).
Second, this list of potentially relevant full-text articles was reviewed by all three of the
reviewers separately according to the main criterion for this review: the publication delivers
empirical data on the effects of assistive robotics in health care for elderly. Key criterion for
inclusion was that the study involved real elderly subjects. Since this is a relatively new field,
we preferred a complete overview of the field and therefore included all study-designs in this
review. This selection process resulted in a list of 68 studies (box two in Figure 3).
Third, disagreements about the inclusion of articles were resolved in a face to face discussion
and a study was included in the final list of to be reviewed publications (box three in Figure 3)
if two out of three researchers agreed to include it.
Subsequently, the final set of 43 studies were reviewed with respect to the robustness of
evidence, the chosen study design, the number of patients involved, the outcome measures,
the period of follow-up, and the results.
RESULTS
The initial review identified 229 citations. Of these, 68 were selected after reviewing the
abstracts. After discussion between the authors, this resulted in a total of 43 citations that
were included in our review (see Method section).
These citations are summarized per type of device in Table 1. The table presents all 43
studies that have been included in the final review. For each study we report the research
design, the type of assistive social robot, the main outcome measures used in the study to
measure the effects of the intervention, the number of participants in the study, whether or not
the results were positive, negative or mixed and the time period the study spanned. We also
include our main observations for each study.
In the studies included in this review, a variety of effects, or one could say functions, of
assistive social robots have been studied. These functions include: increased health by
decreased level of stress, more positive mood, decreased loneliness, increased
communication activity with others, and thinking and remembering the past. Most studies
report positive effects, and the effects are diverse (see Table 1 for details). With regards to
mood, companion robots are reported to increase positive mood, typically measured using
evaluation of facial expressions of elderly people as well as questionnaires. Further, elderly
people are reported to become less lonely with the intervention of companion robots as
measured with loneliness measurement scales. With regards to health status, companion
robots are reported to alleviate stress (e.g., measured by stress hormones in urine) and
increase immune system response. Some studies report a decrease on existing dementia
measurement scales. One study explicitly reports that a companion robot (the My Real Baby
in this case) elicited memories about the past. Many studies report positive findings with
regards to social ties between elderly in homes (measured by the frequency of contact
between elderly) as well as between elderly and family. Typically, the companion is the topic
of conversation.
With regards to the perception of the companion robot, narrative records present in a large
portion of these studies show that most elderly actually report liking the robots (or their
controls, such as a pet toy, for that matter).
In the studies examined, four patterns emerge that limit the strength of the evidence for the
positive effects reported. The first pattern is that the majority of studies are with the Aibo and
Paro companion robots. This means that little has been published on experimentation with
different forms of assistive social robots. This is interesting, as it has been concluded that
form and material does matter a lot to acceptance and effects of assistive social robots (see
e.g. [42, 23]).
Second, the majority of the studies are done in Japan. As it has been shown that robot
perception is culturally dependent [17] results should therefore not be generalized too easily
to other cultures.
Third, practically all of the studies are done with elderly people in nursery homes, not with
elderly people still living in their own house, even though there is growing number of elderly
people that get support in their own home. We do not know if the effects of social assistive
robots are the same in these two cases.
Fourth, and most importantly, the research methods used to derive effects are from a
methodological point of view not very robust. Control conditions are often lacking and when
present, the results are difficult to interpret in the sense that the control condition (e.g., a fake
Paro) has a comparable effect as the experimental condition or the number of participants is
too small to conclude much [10, 18-22]. Some studies are even contradictory in terms of their
outcome [18, 23]. Also, many studies are not long-term enough to exclude novelty effects.
Further, the exact way of interacting with the elderly is often not described in enough detail to
repeat the study. Therefore, we should be careful to conclude that the cause of any effect is
really due to the robot, since a Hawthorne effect (a temporary change to behavior in response
to a change in the environment) can not be excluded in several studies. Notable exceptions to
this are recent studies by Kidd et al. [42] and Wada and Shibata [14] where participants could
play with the robot without intervention by the researchers. Other exceptions to this are
studies that investigate robot acceptance and design criteria that include a larger number of
participants and generally allow subjects to play with the robot by themselves without
intervention of the researchers [24-29]. However, it should be noted that this latter type of
research is aimed at extracting requirements for robot design and understanding robot
acceptance and as such does not focus on physical and mental health as treatment effects of
robots.
CONCLUSION
Many different studies report positive reactions of elderly to assistive social robots. As a wide
variety of research designs has been used, and many of these studies indicate a positive
effect of companion robots on elderly, we conclude that there is some evidence that
companion type robots have positive effects in healthcare for elderly with respect to at least
mood, loneliness and social connections with others. However, the strength of this evidence
is limited, since (a) most studies have been done in Japan, with (b) a limited set of companion
robots, i.e., Aibo and Paro, and (c) research designs are not robust enough, usually not
described in enough detail to repeat, and confounding causal variables cannot be excluded.
However, as several studies mention subjective reports from elderly people indicating that
they like the companion robots, we conclude that it is worth-while to invest in research
methods that are able to attribute the causality of the beneficial effects to the robot as well as
invest in robust, large-scale cross-cultural studies to better establish the effects of these
devices.
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Legend
For the column “Design” For the column “Outcome”
1. RCT 4. Narrative/opinion 1. Health status 4. Loneliness
2. Comparative cohort 5. Other 2. Mood 5. Other / Design criteria
3. Case series 6. Focus group. 3. Communication 6. Remembering / thinking about the past
Table 2
Author Specifics
Fujita 2004 [30] Overview article
Kanamori et al. [31] All three cases are reported to have decreased stress and decreased loneliness, but the research
2002 method is not clear about other influences of the actual visit during the 20 AIBO sessions.
Kanamori et al. [32] 20 sessions, but it is unclear if the positive effects are due to sessions themselves or due to the robot.
2003
Mival et al. 2004 [33] A study to find design criteria for companion robots
Suga et al. 2002 [34] Positive immune system response. Unclear how AIBO is used exactly, difficult to attribute causality.
Sakairi 2004 [35] No control group and no statistics reported, difficult to attribute causality.
Suga et al. 2003 [36] No control group, and the study’s design is unclear so its difficult to attribute causality to the AIBO
Tamura et al. 2004 [19] Although both toy dog (=control) and AIBO increased activity of demented patients, there was no
difference (or even less patient activity) in the AIBO case then in the toy dog case, probably due to the
fact that the AIBO was not perceived as a puppy dog.
Turkle et al. 2006 [37] The form and behavior of a robot pet might matter for its acceptance. Two cases are described with
positive results in terms of social interaction with the My Real Baby robot
Yanagi and Tomura [29] Study in a waiting room in clinic, the exact result measure is unclear from abstract
2002
Graf et al. 2004 [8] Describes results with walking aid robot and grabber. Elderly are able to work with the robot.
Heerink et al. 2006a [27] Study to investigate robot acceptance and design guidelines
Heerink et al. 2006b [25] Study to investigate robot acceptance and design guidelines
Heerink et al. 2006c [26] Study to investigate robot acceptance and design guidelines
Heerink et al. 2007 [28] Study to investigate conversational behavior
Looije et al. 2006 [38] Study to investigate guidelines for iCat interface design.
Kriglstein and [39] Ideas about design
Wallner 2005
Giusti and Marti [40] Demented elderly started talking a lot about PARO and to PARO, but there was no control group, nor a
2006 clear effect measure. Also difficult to establish causality.
Kazuyoshi et al. [41] Same experiment as Saito et al (2003). Different measure. Some hints at positive effect, but no statistical
2003 analysis. Control condition (fake PARO) and experimental condition (real PARO) had the same effect.
Kidd et al. 2006 [42] More lively communication in the PARO-on case compared to the PARO-off case. Experimenters took
care to not influence the sessions. No statistics mentioned. Extra result with My Real Baby: is used to
calm down residents, but the baby is often too much of a care burden.
Marti et al. 2006 [43] PARO was introduced with therapist. Demented patient accepted PARO and talked about it.
Saito et al. 2002 [44] Urinary tests show a lower stress level
Saito et al. 2003 [18] Negative (stress hormone) result for the less active PARO in the less demented group (n=12), but there
seems to have been a problem with the urine samples. The more demented group with the active PARO
had no results. Again difficult to interpret.
Taggart et al. 2005 [23] Form is important for expectations (PARO in bathtub). Acceptation is still an important issue. Less active
PARO had fewer reactions of subjects. Weird considering the result in the opposite direction in study of
Saito et al (2003)
Wada et al. 2002a [45] Slightly positive results, one item of the mood scale (vigor) was significantly better in Aibo intervention
case. No control group.
Wada et al. 2002b [46] Same as Wada et al (2002)
Wada et al. 2003a [10] Non-significant increase in immune system function as measured by urinary hormones (n=4). PARO
(n=3) and fake PARO group (n=9) both had positive effect on depression
Wada et al. 2003b [20] Subjects were happier with the real PARO (n=7) than with fake PARO (n=11) but they kept liking the fake
PARO (n=12) better throughout the study compared to the real PARO (n=9).
Wada et al. 2003c [21] Same as data and results in study Wada (2003b) and (2003c)
Wada et al. 2003d [22] Correlation between emotion change and familiarity with PARO (n=4). Fake PARO (n=11) has same
interest effect as real PARO (n=7), i.e. subjects keep liking both robots.
Wada et al. 2004a [47] No statistically sound evidence of effect (n=10) of PARO on dementia scale. One case seems promising
(woman). Application of PARO to elderly seems different than in other 2003 studies. It is unclear what the
amount of involvement of the researcher is. No control condition with fake PARO.
Wada et al. 2004b [48] Increase in mood and emotion faces test, but unclear where the effect came from. The intervention with
PARO is mediated, and the measurement is before and after intervention.
Wada et al. 2004c [49] Same as Wada et al (2004c)
Wada et al. 2005a [50] Longer term study with a small number of subjects (n=8). Unclear what the statistical power of the main
reported effect (emotion faces) is. Suffers from same problem as many other studies: no control condition
and unclear about the researchers’ interactions with the subjects during the study.
Wada et al. 2005b [51] Same as Wada et al (2005), but including data on number of utterances. Silent PARO provokes
significantly less utterances in subjects than the normal PARO.
Wada et al. 2005d [52] Strong intervention and dubious interpretation of cortical neuron activation. Also only a short term effect.
Wada et al. 2005c [53] Long term study but no new insights compared to the other work of the same group.
Wada et al. 2006 [54]
Wada and Shibata [55] Participants could play themselves with the robot without caregivers intervening. This is a clean study but
2006 does not have a good control group/situation. Social network increased in size and stress hormone
indicated better immune system.
Wada and Shibata [14] Participants could play themselves without caregivers intervening. This is a clean study because it tries to
2007 eliminate researcher intervention, however the control group/situation is not clear.
Montemerlo et al. [56] An experiment with robot guidance, not so much about companions.
2002
Pineau et al. 2003 [16] Experiment with elderly guidance using a robot. Same as Montmerlo et al (2002)
Giuliani et al. 2005 [24] Evaluation of robot perception amongst elderly