BBA
Bachelor of Business Administration
Guru Gobind Singh Indraprastha University
BBA-206 Marketing Research
L-4 T-0 Credits -4
Objectives:
The objective of this paper is to understand the various aspects of marketing research,
identify the various tools available to a marketing researcher. Marketing research can help
the marketing manager in decision making.
Unit I lectures:-10
Introduction of Marketing Research: Define marketing, research, aims and objectives
of marketing research. Applications of marketing research, marketing information
system, evaluation and control of marketing research, value of information in decision
making, steps in marketing research.
Research Design: Formulating the research problem, choice of research design, types of
research design, sources of experimental errors.
Unit II lectures:-10
Sample and Sampling Design: Some basic terms, advantages and limitation of
sampling, sampling process, types of sampling, types of sample designs, testing of
hypothesis, determining the sample size, sampling distribution of the mean.
Scaling Techniques: The concept of attitude, difficulty of attitude measurement, types of
scales, criteria for good test, use of scaling in marketing research.
Unit III lectures:-14
Data Collection: Methods of data collection: secondary data, sources of secondary
data, primary data, collection of primary data observation, questionnaire, designing of
questionnaire, interviewing.
Data Processing and Tabulation: Editing coding, problems in editing, tabulation.
Unit IV lectures:-12
Data Analysis: Measurement of central tendency, dispersion, univariate analysis,
biveriate analysis, multidimensional analysis 1, Multivariate analysis II, (Factor analysis,
cluster analysis, multidimensional analysis, conjoint analysis).
Interpretation and Report Writing: Interpretation, types of research reports, guidelines for
writing a report, writing a report format, evaluation of research report.
Note: Question 1 will be compulsory case study covering basic concepts of all units
of Marketing Research.
Text Books:
1. Beri, G.C.; Marketing Research, Tata McGraw Hill, 2003.
2. Gupta, S.L., Marketing Research, Excel Books, 2004.
Reference Books:
1. Aaker; Marketing Research, John Willey & Sons, 2001.
2. Tull & Hawkins; Marketing Research, Prentice Hall of India, 2000.
BBA
GGS Indraprastha University
BBA-308 INTERNATIONAL BUSINESS MANAGEMENT
L-4 T-0 Credits-4
Objectives:
The basis objective of this course is to provide understanding to the students with the
global dimensions of management.
UNIT I lectures:-12
Overview: International Business- Introduction, Concept, Definition, Scope, Trends, Challenges
and opportunities; Nature, Meaning and Importance of International competitive advantage,
Multidimensional view of Competitiveness- Financial Perspectives- International monetary
systems and financial markets, IMF, World Bank, IBRD, IFC, IDA, existing international
arrangements; Globalization and foreign investment- Introduction FDI, national FDI policy
framework, FPI, Impact of globalization.
UNIT II lectures:-12
Globalization- Technology and its impact, Enhancing technological capabilities, Technology
generation, Technology transfer, Diffusion, Dissemination and spill over, Rationale for
globalization, Liberalization and Unification of World economics, International Business
theories, Trade Barriers- Tariff and Non Tariff Barriers.
UNIT III lectures:-12
Strategy making and international business- Structure of global organizations, Types
of strategies used in strategic planning for achieving global competitive advantage,
Meaning, Concept and scope of distinctive competitive advantage, Financial Integration,
Cross border merger and acquisitions.
UNIT IV lectures:-12
Socio cultural Environment- Managing Diversity within and across cultures, Country
risk analysis, Macro environmental risk assessment, Need for risk evaluation; Corporate
governance, globalization with social responsibility- Introduction, Social responsibility of
TNC, Recent development in corporate social responsibility and policy implications.
Global Human Resource Management- Selection, Development, Performance
Appraisal and compensation, Motivating employees in the global context and managing
groups across cultures, Multicultural management.
Text Books:
1. Bhalla, V.K. and S. Shivaramu; International Business: Environment and
Management, Anmol Publication Pvt. Ltd., 2003 Seventh Revised Edition.
2. Rao, P. Subba; International Business, Himalaya Publishing House, 2002
Second Revised Edition.
Reference Books:
1.Goldsmith, Arthur A; Business Government Society, Erwin Book Team.
2. Berry, Brian J L, Edgar C Conkling & D Michael Ray; The Global Economy in
Transition, Prentice Hall International Ltd.