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Us Service Center Contacts

This document provides contact information for ABB North America's customer service center. It lists their main telephone number and options to connect to support for various product lines. It also provides email addresses and websites for technical support, service sales, parts and repair, training, and general inquiries. Customers can get assistance for automation products including robotics, drives and motors, instrumentation, process control systems, low voltage products, power products, and more.

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405 views2 pages

Us Service Center Contacts

This document provides contact information for ABB North America's customer service center. It lists their main telephone number and options to connect to support for various product lines. It also provides email addresses and websites for technical support, service sales, parts and repair, training, and general inquiries. Customers can get assistance for automation products including robotics, drives and motors, instrumentation, process control systems, low voltage products, power products, and more.

Uploaded by

dddddddddddddddddddddd
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ABB North America Customer Service Center

1 800 HELP 365


(1 800 4357 365) Outside US/Canada: +1 440 585 7804
Telephone menu options:
1 Robotics 4 Drives, Motors 8 Substation Automation
2 Process Control, Network Management 5 Quality Control Systems (QCS) 9 Power Generation and Water Utilities
Systems 6 Low Voltage Products and Systems 0 General Help
3 Instrumentation, Process Analytics 7 Power Products

Service emails
Contact Center: [email protected]
Tech Support: [email protected]
Service Sales: [email protected]
Parts and Repair: [email protected]
ABB University: [email protected]
Field Service: [email protected]

Service websites
General Services: www.abb.us/service
Product Support: http://SolutionsBank.abb.com
Parts and Repair: http://online.abb.com
ABB University: www.abb.us/abbuniversity
ABB North America Customer Service Center

1 800 HELP 365


(1 800 4357 365) Outside US/Canada: +1 440 585 7804
Telephone menu options:
1 R obotics 4 D rives, Motors 8 Substation Automation
Paint, Powertrain, Body-in-White, Flexpicker, Field Service, Parts, Tech Support, Training. PCM, Combiflex, IED, Protection Relays,
Press Automation, Weld. Microscada, RTU Controls.
5 Quality Control Systems (QCS)
1 Technical Support or Field Service
Quality Control Systems: Advant/Master, 9 Power Generation and
2 Parts Accuray, 1180,1190, ULMA, Measurex. Water Utilities
4 Training
1 Field Service Field Service, Parts, Tech Support, Training.
5 General Inquiries
2 Parts
3 Technical Support 0 General Help
2 Process Control and
Network Management Systems 4 Training 1 SupportLine
Process Control Systems: System 800xA, 2 Subscriptions
Advant Master/MOD 300, Symphony Harmony/ 6 L ow Voltage Products 3 New Products
INFI 90, Symphony DCI/System Six. and Systems (≤480V)
4 Account Support
Network Management Systems: EMS/SCADA, Circuit & Motor protection, Electronic
DMS, BMS. Controls, PLCs, Panel Switches, Capacitors, 0 Speak to Representative
Relays, Soft Starters.
1 Field Service Brands Include: Entrelec, SACE. Service emails
2 Parts
Contact Center: [email protected]
3 Technical Support 7 P ower Products >(600V–800kV)
Tech Support: [email protected]
4 Training Medium and High Voltage Products: Service Sales: [email protected]
Transformers, Relays, Switchgear, Breakers,
Parts and Repair: [email protected]
3 Instrumentation and Capacitors, Switches.
ABB University: [email protected]
Process Analytics Brands Include: ASEA, Westinghouse,
BBC, ITE, BerMac. Field Service: [email protected]
1 Field Service
2 Parts
Service websites
3 Technical Support
General Services: www.abb.us/service
4 Training Product Support: http://SolutionsBank.abb.com
Parts and Repair: http://online.abb.com
3BUS095385 C
ABB University: www.abb.us/abbuniversity

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