717BAY STREET , TORONTO • ONTARIO, CANADA •PHONE (647) 462 6854• E-MAIL CRACCO@RYERSON.
CA
CAMILLA GENEVIEVE RACCO
PROFILE
I am an energetic student and professional with a true passion for the Hospitality and Tourism Industry. I've become an experienced
Hostess and Sales Associate and have successfully combined real world employment experience and classroom material too excel in
the industry. I am outgoing, reliable, eager to learn and innovative. My skill set includes Public Speaking, Customer Relations, Sales,
Leadership, Marketing and Social Media. In the future, I would like to pursue a career in either luxury hospitality sales and marketing
or event planning and management.
EDUCATION
Bachelors of Commerce, Hospitality and Tourism Management Expected to graduate in 2020
Ted Rogers School of Management, Ryerson University
Appleby College 2011-2016
Private Secondary school
SKILLS
Cooperative and thrives in team setting (hostess teams, sports teams, groups projects, performing arts productions)
Leadership skills (leadership positions, work place seniority)
Personable / customer service oriented (5-Star Hotelier experience, top tier retail experience, school brand ambassador/tour
guide)
Creative and Innovative (visual and performing arts, projects, suggestions in the workplace)
Social media and technologically efficient (influencing, creating brand content, courses, socialization, Opentable)
Organized and detail oriented (full time student currently holding part time job while maintaining hobbies and social life)
EMPLOYMENT
Part Time Lobby and Restaurant Hostess, The Shangri-La Hotel Toronto May 2017- Present
Front of restaurant and Lobby Lounge/ Bar. Greeting, assisting and escorting guests. Taking phone calls for event and reservation
inquiries. Answers any inquiries and maintains the restaurant and Lobby email accounts. Assisting in service and running of food
often. Creating and printing reports and menus for food and beverage service. Offers the highest level of customer and creates
guest relationships with ease. Knowledgeable about dining outlets, all happenings within the hotel and current GTA information.
Trains and assimilates new team members. Proficient in Open Table and familiar with OPERA.
Part Time Stylist, Jcrew, Eaton Centre November 2016- May 2017
On the floor assisting and welcoming shoppers. Providing top tier customer service to all shoppers. Familiarized with trends and
J crew aesthetic. Styling outfits and trusted to suggest and find pieces ideal for clients.
Head Student Ambassador, Appleby College September 2015- June 2016
Upheld schools image to the highest caliber. Planned and executed inter-club events. Often worked as the official welcome for
prospective families as well as community members and post-secondary education representatives. Worked closely with
administration. Performed head tour guide and open house responsibilities.
Entrepreneur of Aubrey Cosmetics and Care, Appleby College September 2015- June 2016
Overseeing all decisions and employees of Aubrey cosmetics. Spoke with suppliers and dealt with all public relations. Controlled
all social media outlets and created marketing platform. Presented and sold products and services at trade shows and pop up shop
areas.
Seasonal Sales Associate, InSchoolWear. June- September 2015& 2016
On the floor and warehouse employee, assisted and fitted students for private school uniforms as well as ensuring a positive
customer service experience.
Administrative Assistant Intern, TTI Canada June-September 2013
Reception duties at the travel agency, including answering phone calls, greeting clients, dealing with courier mail, setting up in
office phone system and running errands for other employees.
LEADERSHIP EXPIERIEN CE / EXTRACURRICULAR S
Baillie House Deck Captain September 2015- June 2016
In charge of all girls on deck 2 of the Baillie boarding house. Leading weekly meetings for the deck with announcements and
important information. Being a member of both Baillie House council and Residential Life Council.
Chapel Warden September 2015- June 2016
Planning chapel services, as well as commanding respect for the chapel space. Weekly speaking and reading prayers and lessons as
well as musical performances. Head of the middle school beacon program; Lead grade 7 and 8 students to involvement within the
chapel community. Member of chapel council.
Varsity Girls Rugby Team Co-Captain March- June 2016
OELC Visual Arts Leadership Camp 2014
Teacher nominated development camp surrounding visual arts excellence
Chapel Choir 2012-2016
singing and performing
Performing Arts 2008- 2016
Performing in school productions and the West End Studio theater company
Study of advanced French 2009-2015
language, grammar, and vocabulary skills, used in Quebec and France
Volunteer at Sunrise Seniors Home 2015
speaking with and engaging seniors in activities 10 hours a week
Volunteer Seneca Seniors Centre 2014-2015
speaking with and involving seniors in activities 6 hours a week
AWARDS AND QUALIFICATIONS
Smart Serve Certificate, Smart Serve Canada 2018
Food Handlers Certificate, TRAINCAN Inc. 2017
Four Seasons Hotels and Resorts Entrance Awards, Ryerson University 2016
Appleby College Diploma , Appleby college 2016
Senior 2 After Dinner Speech Competition Silver Medal, Appleby College 2016
Girls Varsity Rugby Colors Award of Excellence, Appleby College 2016
Chapel Choir most valuable member of the Tenor section, Appleby College 2015
The Kip Longstaff Day Girl of Distinction Award, Appleby College 2015
CAISS girl’s rugby championship gold, Canadian Association for Independent Schools 2014
Upper 2 persuasive speeches public speaking champion, Appleby College 2014
