Manual Gogogate
Manual Gogogate
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1. What’s in the Box:
NOTE: The memory card
is already inserted
in your GOGOGATE
ID:1234
Memory Card
NOTE: Cables have been pre-connected to the cable connector for your convenience.
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2. Understanding your GoGoGate: 1 SD Memory card Slot: The card is used
to operate your GOGOGATE and also for
future Software upgrades. IT SHOULD
3 NOT BE REMOVED while the device is
powered on.
2 Cable slot: Connects the 3 pre-assem-
bled garage cables to your garage door
wall buttons.
5 5 Led Indicators:
G1 , G2, G3 indicates the status of garage
door # 1,2 and 3. These LEDs will display
a fixed green light when a specific door is
activated.
The STATUS LED will blink green when
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the device is operating properly. When
connecting the wireless sensors to the
GoGoGate, the status LED will blink fast
twice to indicate that the GoGoGATE
device is receiving the signals from the
wireless door sensors.
1 2 The POWER LED will be a red light when
the device is connected to the power
source.
RESET Programming AREA: This is where
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you will place your Smartphone
(SCREEN FACING DOWN)
to program your GoGogate device.
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3. What do you need for installation:
· A screw driver
· The GoGogate app installed on your smartphone.
· Your home Network name (also called SSID) and password
· About 20m of your time
1 Use a screw driver to open or unscrew your garage door wall button. (You may have 1 ,2 or 3 wall mounted
buttons depending on the number of garage doors you have. The GOGOGATE works with up to 3 garages.)
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GARAGE OPENER NOTE: although the cables GARAGE OPENER
WALL BUTTON EXAMPLE 1 that connect to the back of your WALL BUTTON EXAMPLE 2
garage door wall mounted buttons
maybe of different colors, for the
GogoGate product this does not
matter. (ie. polarity or color are not
important). Attach the cables pro-
vided with your product to either
of the 2 cables found on the back
of your garage buttons.
GOGOGATE Cable
GOGOGATE Cable
White Cable
Red Cable
GOGOGATE GOGOGATE
Cable Cable
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Connect the cable provided in the box to your garage door buttons. (See drawings).You will have to loosen
the 2 screws to connect the cables. Although these are low voltage connectors, you must cut the power (ie
turn power off) to the wall mounted buttons prior to installation.
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GARAGE OPENER
WALL BUTTON EXAMPLE 1
GARAGE OPENER
WALL BUTTON EXAMPLE 2
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GARAGE OPENER
WALL BUTTON EXAMPLE 1
YOUR GARAGE
DOOR CONTROL GOGOGATE
DEVICE
GARAGE OPENER
WALL BUTTON EXAMPLE 2
GOGOGATE
DEVICE
Note: if you are con-
necting multiple garage
door wall buttons to
your gogogate, com-
plete step 2 with all wall
buttons before inserting
the cable connector into
the gogogate device.
Make sure connector is
Pushed in all the way.
4 Snap the green cable connector (provided) into the GOGOGATE cable slot.
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WIRELESS
ADAPTER
POWER CABLE
SUPPLY CONECTOR
G1 G2 G3
“Garage Door 1” “Garage Door 2” “Garage Door 3”
BUTTON 1
BUTTON 2 BUTTON 3
5 Plug your wireless adapter antenna in your gogogate and then connect your gogogate to the power supply
outlet . See drawing.
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STEP 2
Attach your wireless sensors to your garage door as per drawing below.
ID:1234
LED LIGHT
FACING
DOWN
ID:1234
EXCLUSIVE FOR GARAGE DOORS
ID:1234
1 2
Open the sensor to Place the battery
include the provided as per picture
battery. indications.
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CHECK THE OPERATION OF YOUR WIRELESS DOOR SENSOR:
Once your wireless sensors are properly positioned on the garage door, open your garage door via your existing
push button. Make sure that when the garage door opens the STATUS light of your gogogate is blinking fast
during 1-2 seconds. The LED should also blink fast for 2 seconds when you close the garage.
Please note that the status light on your GoGogate will blink fast ONLY when there is a change in the door status
from closed to open or open to closed.
Apple products:
Look for the Apple store Icon on your iPhone or iPad and search for GOGOGATE
On Android:
Look for the Google Play Icon on your Android device and search for GOGOGATE
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STEP 3: Program your GOGOGATE in 3 simple steps
Double click to open your app Press the settings button Select
(bottom right of screen) “BEGIN YOUR INSTALLATION”
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COMPLETE THE FIELDS BELOW ON YOUR SMARTPHONE:
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Press the start button when you MAKE SURE YOUR SMARTPHONE IS CONNECTED
have completed the above sections, TO YOUR HOME NETWORK VIA WIFI.
and follow the instructions.
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You are all done!! It’s time to try THE BUTTONS ON YOUR SMARTPHONE APP MAY LOOK
it out. Your garage doors should LIKE ANY OF THE 4 BUTTONS DISPLAYED BELOW.
CONNECTED
No Wireless Door Sensor assigned
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ADVANCED INSTALLATION OPTION – Recommended for installers
GRG
This is the default Garage mode which enables you to open or close the garage
door. One click on the garage 1 button and the output relay of G1 closes
during 1 second. The relay will re-open after that delay.
PUL
The PULSE mode should be used to control things like electrical blinds. It allows
for continuous control while a button is pressed. For example: If you press and hold
the device 1 button to open your blinds, the output relay G1 will remain closed (and
your blinds will continue to open) until the button is released. The same applies
when you want to close your blinds. Press and hold the device 1 button. Release
button to stop.
ON/OFF
The ON/OFF mode is made to activate things like exterior lights. Under this setting,
if you press and release the device 1 button, the output relay G1 will remain closed.
(ie lights will go on). If you click another time the same button, output relay G1 will
open (ie lights will turn off) .
PORT
By default, GOGOGATE uses port 8001, but, if you want to install more
than one GOGOGATE in the same Network, you can choose another port.
The available ports are between 8001 and 65534.
IP SETTINGS
In advanced mode, you have to put a static IP for GOGOGATE, DHCP is disabled.
By default, in Standard settings, DHCP is enabled.
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ADD MORE WIRELESS DOOR SENSORS TO YOUR GOGOGATE
If you decided later on to buy a few more door sensors, don’t worry. They are easy to configure.
Just follow the instructions below.
Input your default Press the Add your wireless sensor ID and
Press “Find Gogogate”
password: admin “Configuration”button type a name for it Press “Update”
button while connected
button to save changes.
to your Wi-Fi to access
GOGOGATE WEB PAGE
Please note that if you had already programmed “garage door 1” when you bought your GoGoGate and are now
adding 1 or 2 more door sensors, you will only need to enter the information (4 digit code and name) of your
new door sensor. Leaving any field BLANK is equivalent to ERASING your previous settings.
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STEP 3 bis – ETHERNET CONNECTION
Only available with GoGogate firmware version 2.4 or above. You can check the current
firmware version by pressing the “Find GoGogate” button at the bottom of the APP screen.
WARNING Please make sure you are connected to your GoGogate Wi-Fi network.
FOLLOW THE STEPS BELOW IF YOU ALREADY SUCCESFULLY PROGRAMED YOUR GOGOGATE:
This option is suitable for all those customers who already installed a GoGogate but have a weak
Wi-Fi signal or prefer to have a wired connection to their existing home network.
2 Connect the USB Ethernet adaptor to the USB slot of your GoGogate.
3 Wait 40 seconds .
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FOLLOW THE STEPS BELOW IF YOU ARE INSTALLING THE GOGOGATE FOR THE FIRST TIME:
This option is suitable for your first time installation only and if you wish to replace your standard
WiFi connection with a wired Ethernet connection.
2 Reset the GoGogate unit by pressing the RESET button for 5 seconds until you hear 1 beep.
The GoGogate will connect automatically to your Network and your USB Ethernet will start blinking.
5 To Change your GoGogate name and password entered in step 3 follow these steps:
NB: USB Ethernet adaptor NOT included. NOT all USB Ethernet adaptors are compatible.
For additional information, please visit our website www.gogogate.com or contact us at [email protected]
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EDIT DEVICES:
We know that with time things may change. The Edit Devices menu will give you the flexibility you need.
SELECT
“Edit Devices” Change your device name or password
HOME BEACH
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ADD GOGOGATE:
Add a new Smartphone to your GoGogate device.
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REMOTE ACCESS:
Open your garage doors from anywhere in the world
NOTE: You can open/close your garage doors remotely while using your GoGoGate app on your Smartphone or from
any computer. You need to have internet access to use this feature.
First time installation only:
Make sure your app is connected via Wi-Fi to your GoGogate device. Under this scenario the connected garage door
buttons in your app should be displayed in black and you should see a “Find GoGogate” button at the bottom of your
apps main screen (see photo).
Press “Find Gogogate” Input your default Press the Accept the terms
button while connected password: admin “Enable”button and press the
to your Wi-Fi to access “Activate” button
GOGOGATE WEB PAGE
The Web Page will display the number of connected garage doors.
IMPORTANT: FOR YOUR OWN SAFETY, YOU WILL ONLY BE ABLE TO REMOTELY OPERATE GARAGE DOORS
THAT HAVE CONNECTED DOOR SENSORS. ALL OTHER DOORS WILL BE SHOWN AS “GREY BUTTONS” EVEN
IF THEY ARE ACTUALLY CONNECTED TO YOUR GOGOGATE.
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The Configuration section:
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1 The configuration section is the control panel for the GoGogate. Make changes to your wifi settings,
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Here you will be able to change all functions of your device. IP settings and encryption.
2 Your video will time out after approx 1m. to avoid using too 7 Set up your device to work as a wired system
much data..Press reload to start streaming again. (requires a compatible USB to ethernet cable).
3 View your calendar kf events, door activity and recordings. P 8 Rename your doors or enter new ID codes
lease refer to the “Video”section at www.gogogate.com for more info. & sensors.
4 Change your remote access password 9 Activate your videocamera. Check you video
section at www.gogogate.com for more info.
5 Change you device name and password 10 Manage your alerts for each user.
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4) Troubleshooting:
Having difficulties with your installation. See if the information below will help.
• Make sure your network name and password are correct (password can be case sensitive).The WIFI
USB LED must be constantly blinking (ie with no pauses or interruptions). If this is not the case, you have
entered the wrong WIFI Network name or password .
• Change the setting from WPA to WEP and restart the installation sequence
• Did you hear the 3 beeps after placing your phone on the GOGOGATE device? Moving your phone
before the sound is heard will impact the programming. You may have to re-start your installation by
pressing “begin your installation” and “start”.
• If you still cannot program your GoGoGate device after several attempts, you may want to refer to page
23 for an alternate way of programming your product. You can also call technical support at +1 855
4736765 or email us at [email protected]
• Make sure the cables provided are connected properly on the back of your garage wall mount buttons
• Make sure that the green cable adapter is inserted properly on the gogogate cable slot.
• Make sure you have installed the garage door sensors properly and according to the drawings provided
• Make sure you have taken the battery protector tape out off the device prior to attempting to program the
garage door sensors
• Make sure you have entered the correct 4 digit code found on the front of the sensors when programming
the app.
• Make sure your wireless sensors are within range. Range is approximately 80ft or 25m in open space.
Distance maybe reduced by interference or type of walls. Open or Close your garage door while looking
at the STATUS LED on the GOGOGATE device. When you open/close your garage door the STATUS
LED LIGHT of the device should blink fast within 2 seconds.
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I have completed the programming sequence and heard the 3 beeps but my WIFI is not blinking?
This means the GoGogate cannot connect to your wireless network. There are 5 possible causes:
Using your PC, you will need to gain access to the WEB page of your router. This is the web page you used
to configure your router when you first installed it. You can find this information in your router user manual.
The address is usually something like http://192.168.1.1
After reading the above recommendations, the first thing you should do is unplug the GoGogate, wait for
10 seconds and plug it again. Once STATUS light starts blinking, try to re-program the device once again.
1) Reset the GoGogate unit by pressing the RESET button for 5 seconds until you hear 1 beep.
2) Access your router and change your Network Name to “Connect” (with Capital ”C” ) and without encryption
(ie. Open network).
3) The GoGogate will connect automatically to your Network Name and your USB WiFi will start blinking.
4) Connect your smartphone to “Connect” network.
5) In the GoGogate APP, go to Settings → Guest access, and enter: GoGogate name: “home”
password”12345678”. Press save changes and go Back to main screen.
6) You are now connected to your GoGogate.
7) Press “Find GoGogate” on the main APP Screen
8) Enter “admin” as a password.
9) Go to WiFi Settings and enter your original network name, encryption and password.
10) Click on update.
11) Access your router and replace the Network name “Connect” with your original network name (same you
entered in the GoGogate), encryption and password.
You are done!! Your GoGogate device should now operate properly.
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5) Limited warranty and return policy
The gogogate product comes with a one (1) year warranty against mechanical and electrical defects provided the products have been used
in accordance with the documentation provided. The 1 year warranty period begins as of the purchase date by the user of the device. If
customer does not have original proof of purchase, REMSOL will determine warranty eligibility via the manufacturing date.
If our product fails we will either 1) replace or repair your product or 2) decide to refund you the purchase price paid for the product and the
foregoing will be the customer sole remedy for breach of this warranty. Products may be replaced by refurbished units or by different models
of similar functionality. You also understand that above options will be implemented at the complete discretion of REMSOL LLC.
Our limited warranty is transferable from original customer to subsequent owner but the warranty period will not be extended in duration or
coverage as a consequence of this transfer in ownership.
REMSOL assumes no warranty obligation with regards to a) normal wear and tear, b) products with no workmanship or product defects, c)
misuse, abuse, negligence accidents, fraud, c) use of improper voltage (this is a low voltage device),
d) acts of God, e) non authorized or non intended use of the product, f) consumable parts such as batteries.
• You must obtain a REMSOL return reference number. This number may be obtained from REMSOL by calling us on designated
telephone numbers mentioned on the REMSOL websites or by requesting the number via email: [email protected].
• The REMSOL return reference number must be prominently displayed on the outside of the parcel in which the Products are returned.
• Your REMSOL invoice must be enclosed with the returned Products. Products must be returned in the original packaging, in “as new
condition”, and with all component products, parts, accessories, guarantee cards, manuals and other documents and items. Customer
is expected to re-package the product properly in order to avoid damage during transportation and to ship the product to REMSOL at
Customer’s own cost.
If you return Products (1) which have been damaged or used, (2) after the 15 working days returns period (or other longer period specified by
applicable law), (3) parts of which, including components, included products, accessories, packaging, boxes, documents and/or other items
are damaged or missing, or (4) without pre-paid delivery, REMSOL retains the right either to refuse to refund Product purchase price (subject
to applicable local law), or to charge you repair, restocking or related fees and delivery charges. REMSOL may in that case deduct those fees
and charges from any payments to be refunded to you.
Please refer to our website for more detailed information on product warranty and returns.
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Safety information
WARNING! ELECTRIC SHOCK HAZARD: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT
TO WATER. Read and follow these instructions, heed all warnings, and keep this document for future reference,
• Set up your product in accordance with REMSOL product documentation, and place your product in a stable location so it will not fall
and cause product damage or bodily harm.
• Do not use your product near water including dripping or splashing sources (e.g., indoor fountains), or near objects filled with liquids,
such as flower vases or fish tanks.
• Do not use your product near heat sources (eg, radiators. heat registers, stoves,open flames, such as lighted candles, brother heat-
producing devices, such as audio amplifiers or TVs).
• Do not, under any circumstance, modify your products power supply, if one has been included. lf the plug does not fit into yourAC outlet,
have a certified electrician replace your obsolete AC outlet.
• The AC outlet (receptacle) should be near the product and easily accessible.
• Refer all servicing and repair to qualified service personnel. Servicing is required when your product does not operate normally or the
power cord/plug has been damaged, the product has been exposed to water rain, liquid, or moisture, the product has been dropped, or
an object has been inserted into a product port or vent.
• For portable products or products weighing less than 7 kg (15 lbs), the product label may be found on the product stand, under a lid, or
on the bottom of the product itself.
• Clean your product using only a dry cloth and no water or liquid.
• Install the wires connecting to your garage door wall buttons with all equipment powered off (garage door opener and gogogate).
• Please read carefully all these instructions before installing and starting to use GoGogate.
• Please follow all the instructions in detail in order to avoid personal injuries or damage to third party devices.
• The gogogate is not adequate for really sensible installations or to control very precise products or processes.
• Failure of the WI-FI network or a power failure will affect control and functionality of the device.
• The gogogate must not be used for medical applications or in any location where explosive materials are located.
FCC Statements
This device complies with Partl5 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
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WARNING: Where shielded interface cables or accessories have been provided with the product or specified additional components or
accessories elsewhere defined to be used with the installation of the product, they must be used in order to ensure compliance with FCC.
Changes or modifications to product not expressly approved by REMSOL could void your right to use or operate your product.
Canada I IC Statement:
This Class B digital apparatus complies with Canadian ICES-003. (Cet appareil numerique de categorie B est conforme a la norme
canadienne ICES-O03.)
• This device complies with lndustry Canada licence-exempt RSS standard 2IO.
• Operation is subject to the following two conditions: (l) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
(Ce dispositif est conforme a la norme CNR-210 d’lndustrie Canada applicable aux appareils radio exempts de licence,. Son exploitation est
autorisee aux deux conditions suivantes (I) le dispositif ne doit pas produire de brouillage prejudicable, et (2) ce dispositive doit accepter tout
brouillage recu, y compris un brouillage susceptible de provoquer un fonctionnement indesirable.) exempts de licence. Son fonctionnement
est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage prejudiciable, et (2) ce dispositif doit accepter tout
brouillage recu, y compris un brouillage susceptible de provoquer un fonctionnement indesirable.
Safety Precautions
This product has been designed with the highest concern for safety. However, any electrical device, if used improperly, has the potential for
causing fire, electrical shock or personal injury. To help ensure accident-free operation, follow these guidelines:
CAUTION:
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions
WWW.GOGOGATE.COM