JELYN P.
SUNAZ
QUALIFICATIONS SUMMARY: 14 years of professional experience in the BPO industry, with more than 7 years of
people management, Soft Skills and Leadership Training. A strong council leader with deep focus on day-to-day
execution of people empowerment activities.
AREAS OF EXPERTISE PROFESSIONAL WORK EXPERIENCE
People Development JP Morgan Chase Bank, Philippine Global Service Center
Lead of Consumer Originations BLD Team Leader for Consumer Originations, (March 2016 – present)
Council for 2017 to present
Directly responsible for the day-to-day operations of 9
Member of HL BLD Core Group FTEs on Post Decision Document Review
Member of Consumer Originations BLD Certified to 4 other processes of Manila Underwriting
Council for 2015 o Qualified Parties
o Tax Transcript Validation
Member of Correspondent o Pre UW Document Review
Originations Culture Council 2014
o Purchase Agreement Review
2016 BLD Survey Score of 96% Lead of Consumer Originations BLD Council for 2017 to
present
RELATED EXPERIENCE Continuously assists in the hiring of new talent for both
internal and external applicants
With more than 14 years of Awarded Best Team Leader and Best Team for March-April
professional experience in the BPO 2017 and January-February 2018
industry
7 years of managing teams in Team Leader for Correspondent Operations, (March 2011 –
Operations March 2016)
Handled a team Compliance Review Analysts (12-16
FTEs) on their day-to-day Operations. Awarded Best Team
and Team Leader for April 2014
Member of Correspondent Originations Culture Council
2014
Certified to coach using the CFR model.
Handled a team Suspense Review Analysts (15-20 FTEs)
on their day-to-day Operations
Specialist I for Correspondent Operations, (October 2008 –
March 2011)
Suspense Review Analyst
Sr. File Review Analyst
Jr. File Review Analyst
CONTACT INFORMATION #329 Mandaluyong Executive Mansion 3, G. Enriquez St., Vergara,
Mandaluyong City; 09217123404;
[email protected] JELYN P. SUNAZ
QUALIFICATIONS SUMMARY: 14 years of professional experience in the BPO industry, with more than 7 years of
people management, Soft Skills and Leadership Training. A strong council leader with deep focus on day-to-day
execution of people empowerment activities.
TECHNICAL SKILLS
PROFESSIONAL WORK EXPERIENCE
Microsoft Office Applications
Word, Powerpoint, Excel, Visio QData Inc (August 2007 – September 2008)
Locator Specialist - In charge of locating the specific arb
EDUCATION map/parcel number of certain legal description
Bachelor of Science in Computer Datalink Fareast Inc (April 2006 – July 2007)
Science Data Analyst
Camarines Sur Polytechnic Colleges -
2004 Datascope Communication Phils Inc (June 2004 –
September 2005)
Data Analyst
CONTAC INFORMATION #329 Mandaluyong Executive Mansion 3, G. Enriquez St., Vergara,
Mandaluyong City; 09217123404;
[email protected]
