SOP - Informed Consent
SOP - Informed Consent
1. Philosophy
a. to ensure the rights of clients to be fully informed about the treatment being proposed, the
consequences of having or not having the treatment and alternatives to proposed
treatments;
b. to ensure a client's wishes about clinical treatment be followed if the client later becomes
mentally incapable of making such decisions;
c. to protect those clients who are mentally incapable and provide for someone else to make
decisions for clients who are incapable.
2. Policy
2.1 Consent
An informed consent, either expressed or implied, must be obtained from the capable client
or, if incapable, from a Substitute Decision Maker before any treatment is administered
except under conditions specified in the Health Care Consent Act 1996 (e.g. emergency) (see
Section 2.4 of Consent to Treatment Policy).
a. the client received the information that a reasonable person in the same circumstance
would require in order to make a decision;
b. and the health practitioner responded to the client's requests for other information
about the following matters:
i) the treatment;
ii) alternative courses of action;
iii) the material effects, risks, and side effects of the treatment and the alternative
courses of action; and,
iv) the consequences of not having the treatment.
2.2 Documentation
Consent is a process. A signed Consent Form by itself does not constitute consent. The
explanation given by the health practitioner about the proposed treatment is a key element
in the consent process. The consent form is the written confirmation, by the client or
Substitute Decision Maker, that explanations were indeed given and that the client or
Substitute Decision Maker has agreed to the proposed procedure. If there is a prescribed
form that applies to the treatment or to the circumstances, the form shall, if possible, be
used. Whenever consent is required, health practitioners are advised to document the fact
that informed consent has been obtained. A signed form for consent is not necessary except
in designated situations.
If the appropriate consent form is not available when it is required, a note should be made
in the Health Record Progress Notes.
A signed consent form shall not extend beyond six (6) months from the date of signature,
unless the treatment extends beyond six (6) months (e.g. course or plan of treatment). A
freshly signed consent, even if less than six (6) months old, must be obtained when there is
a significant change in the expected benefits, material risks or material side effects of the
treatment to which the patient has consented. The consent form must be signed by the
client or if the client is incapable by a Substitute Decision Maker. (See Appendix 34:
Consent - Surgery, Special Procedures, Case Room and Emergency Treatment).
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In certain circumstances, a telephone consent may be acceptable; for example, when the
Substitute Decision Maker can only be reached by phone. This consent is obtained by means
of a 3-way conversation. The person obtaining the consent and the witness to the
conversation co-sign the form.
If a health practitioner proposes a treatment to a client who is, in his or her opinion,
incapable with respect to the treatment, consent may be given or refused on the client's
behalf by a Substitute Decision Maker who is referred to in one of the following paragraphs
and ranked in the following order:
3. The Representative appointed by the Consent and Capacity Board (CCB) with authority
to give/refuse consent.
4. Spouse or partner 1
5. Child or parent, Children's Aid Society (CAS) or other person lawfully entitled to
give/refuse consent (does not include access parent).
7. Brother or sister.
1
Spouse: a person of the opposite sex to whom the person is married, or with whom the person is living in a conjugal
relationship outside marriage, if the two persons have cohabited for a least one year, are together parents of a child, or have
together entered into a cohabitation agreement under Section 53 of the Family Law Act.
Partners: two persons are "partners" if they have lived together for a least one year and have a close personal relationship
that is of primary importance in both persons' lives.
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In order to qualify as a Substitute Decision Maker, the Substitute Decision Maker must
meet the following requirements:
i) Incapable Person
b) the delay required to obtain a consent/refusal on the person's behalf will prolong
the suffering that the person is apparently experiencing or will put the person at risk
of sustaining serious bodily harm.
a) there is an emergency;
b) the communication required in order for the person to give/refuse consent to
the treatment cannot take place because of a language barrier or because the
person has a disability that prevents the communication from taking place;
c) steps that are reasonable in the circumstances have been taken to find a
practical means of enabling the communication to take place, but no such
means has been found;
e) there is no reason to believe that the person does not want the treatment.
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3. Protocol
3.1 Determine capacity to consent to proposed treatment in accordance with the Health Care
Consent Act and regulation (See Section 4.1 of Consent to Treatment Policy). A health
practitioner shall presume that
a client is capable with respect to a treatment unless the health practitioner has reason to
believe that the client may be incapable with respect to the treatment.
3.2 If the client is capable, treat if consent is obtained or implied. Do not treat, if consent is
refused. If client is capable, but communication is not possible, treat without consent if
grounds exist for emergency treatment (See Section 2.4 of Consent to Treatment Policy).
3.3 If client is incapable, determine if grounds exist for emergency treatment without consent.
If so, identify Substitute Decision Maker and determine if Substitute Decision Maker
available. If Substitute Decision Maker available, go to Step 3.7. If Substitute Decision
Maker not available, treat client without consent, and continue to search for Substitute
Decision Maker.
3.4 If no grounds exist for emergency treatment without consent, follow guidelines of
professional governing body to inform client in non-psychiatric facility of consequences of
incapacity finding. In a psychiatric facility 2 , provide written notice of incapacity finding to
client and properly notify rights advisor (See Rights Advice Policy III-h-21-22).
3.5 Determine if client requests a review of incapacity finding. If no, go to Step 3.6. If yes,
await decision of CCB regarding capacity. If CCB finds client incapable, go to Step 3.6. If
CCB finds client capable, obtain consent/refusal from client.
2
The patient is considered to be in a psychiatric facility if he/she is being treated for a mental disorder by a psychiatrist. The patient,
therefore, may or may not be physically located in the Psychiatry In-Patient Unit.
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3.7 Obtain consent or refusal from Substitute Decision Maker. If Substitute Decision Maker
consents, treat client. If Substitute Decision Maker refuses, do not treat client. (See
Section 4.6 of Consent to Treatment Policy for exceptions).
3.8 The witnessing of the signature on any signed consent for surgery or other medical
treatment, will be performed by a Resident, or Attending Physician.
4. Procedure
4.1.2 A health practitioner shall presume that a client is capable with respect to
treatment unless the health practitioner has reason to believe that the client may
be incapable with respect to treatment.
4.1.3 A health practitioner shall not presume that a client is incapable with respect to a
proposed treatment based solely on:
4.1.4 A health practitioner may have reason to believe that the client may be incapable
with respect to a proposed treatment based on the following observations:
4.1.5 If a health practitioner believes that a client may be incapable with respect to a
proposed treatment, he or she shall consider the following criteria in order to
determine whether, in his or her opinion, the client is able to understand the
information that is relevant to making a decision concerning the treatment:
b. If the health practitioner is of the opinion that a client is able to understand the
information that is relevant to making a decision concerning the treatment, the
health practitioner shall consider the following criteria in order to determine
whether, in his or her opinion, the client is able to appreciate the reasonably
foreseeable consequences of a decision:
i) the client must be able to acknowledge the fact that the condition for which
the treatment is recommended may affect him or her.
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ii) the client must be able to assess how the proposed treatment and
alternatives to the treatment presented by the health practitioner, including
the alternative of not having the treatment, could affect the client's quality
of life.
4.1.6 When giving a client information about a treatment, the health practitioner shall use,
to the best of his or her ability, a means of communication that takes the client's
education, age, language, culture, and special needs into account.
The health practitioner proposing the treatment will determine if the client is
capable to consent to the proposed treatment by applying the definition in the
Health Care Consent Act.
If the client is capable, obtain an informed consent or refusal from the client: Provide
information to the client, in accordance with the requirements of the Act, about the
treatment, alternative courses of action, material effects, risks and side effects in each case
and consequences of not having the treatment that a reasonable person in the same
circumstance would require in order to decide.
If the is incapable, or capable but unable to communicate, proceed to Section 4.3 of the
Consent to Treatment Policy.
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EXCEPTIONS to 4.2
If the client has a Guardian of the Person with authority to give/refuse consent to the
treatment, the guardianship continues in effect until it is terminated by application to
court.
4.3 If Client is Incapable, or Capable but Unable to Communicate, Determine if Grounds Exist for
Emergency Treatment Without Consent
i) Incapable Client
Document the clinical decision regarding the grounds for emergency treatment without
consent on the client’s record.
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If client needs new treatment but is no longer an emergency, proceed to Section 4.4 of
Consent to Treatment Policy.
b. the Substitute Decision Maker who refused consent did not comply with the
principles for giving/refusing consent on an incapable person's behalf (see Section
4.6 of Consent to Treatment Policy).
EXCEPTIONS to 4.3
2. If the client becomes capable, his or her own decision to give or refuse consent does
not govern if the client has a Guardian of the Person with authority to give/refuse
consent to treatment.
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3. The health practitioner cannot admit or treat an incapable client (16 years of age or
more) who objects to the admission and treatment for a psychiatric disorder, unless
there is a Guardian of the Person with the authority for giving/refusing consent to the
psychiatric admission and treatment, or an Attorney for Personal Care with that
authority; unless involuntary admission is authorized under the Mental Health Act.
4.4. If Client is Incapable and it is Not an Emergency, Determine the Requirements for Rights
Notification and Give Notification as Required.
i) Non-Psychiatric Facility
If the client disagrees with the need for a Substitute Decision Maker because of the
finding of incapacity, or disagrees with the involvement of the present Substitute
Decision Maker, the health practitioner must advise the client of his/her options, i.e.:
a) finding another Substitute Decision Maker of the same or more senior rank; and/or
The health practitioner should assist a client if he/she expresses a wish to exercise
these options.
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In the case of either (i) or (ii) above, except in an emergency, treatment must be deferred in
the following instances:
a) the client intends to apply or has applied to the CCB for a review of an incapacity
finding and the client has not applied to the CCB in the last six months for a review
of an incapacity finding; or
b) the client intends to apply or has applied to the CCB for an appointment of a
representative; or another person intends to apply or has applied to the CCB to be
appointed as the incapable client's representative and no such application has been
brought to the CCB in the last six months.
In such instances, the health practitioner must take reasonable steps to ensure treatment is not
begun:
a) until 48 hours has elapsed since the health practitioner was first informed of the
intended application when no such application is brought;
c) until the CCB has rendered a decision and the health practitioner is not informed of
an intent to appeal;
3
The patient is considered to be in a psychiatric facility if he/she is being treated for a mental disorder by a psychiatrist. The patient,
therefore, may or may not be physically located in the Psychiatry In-Patient Unit.
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d) if notified of an intent to appeal, until the period commencing the appeal has
elapsed (where no appeal is being commenced); or
e) until the appeal of the CCB's decision has been finally disposed of.
A client who has a Guardian of the Person or an Attorney for Personal Care with
authority to give/refuse consent cannot apply to the CCB for a review of the incapacity
finding.
The health practitioner obtaining a consent for treatment for an incapable person is
responsible for identifying the patient's Substitute Decision Maker.
Determine if client has a Guardian of the Person with authority to give/refuse consent to
treatment, an Attorney for Personal Care with authority to give/refuse consent to
treatment, or a Representative Appointed by the CCB.
If a relative is present and willing to make decisions, ensure that the relative meets the
requirements to qualify as a Substitute Decision Maker as listed in Section 2.4 of the Consent
to Treatment Policy.
If no Guardian of the Person, Attorney for Personal Care, Representative Appointed by the
CCB or relative is available, capable and willing to assume the responsibility for making
decisions, or if equal-ranking relatives cannot agree, contact the PGT, which is the decision
maker of last resort (phone: (416)
314-2788).
4
The patient is considered to be in a psychiatric facility if he/she is being treated for a mental disorder by a psychiatrist. The patient,
therefore, may or may not be physically located in the Psychiatry In-Patient Unit.
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Provide information to the Substitute Decision Maker, in accordance with the requirements
of the Act. The Substitute Decision Maker shall give/refuse consent to a treatment in
accordance with the following principles:
a) If the person knows of a wish applicable to the circumstances that the incapable person
expressed while capable and after attaining 16 years of age, the person shall give/refuse
consent in accordance with the wish.
b) If the person does not know of a wish applicable to the circumstances that the incapable
person expressed while capable and after attaining 16 years of age, or if it is impossible
to comply with the wish, the person shall act in the incapable person's best interests.
a) the values and beliefs that the incapable person held when capable and would still act
on if capable,
b) any wishes expressed by the incapable person;
c) whether treatment is likely to improve the condition or well being of the client; prevent
the condition or well being from deteriorating; or reduce the extent to which or rate at
which the condition or well being of the client is likely to deteriorate;
d) whether the client's condition or well-being is likely to improve or deteriorate without
the treatment;
e) whether the benefit expected from the treatment outweighs the risk of harm to the
client; and
f) whether a less restrictive or less intrusive treatment would be as beneficial as the
proposed treatment.
Respond to Substitute Decision Maker requests for other information about the treatment,
alternative courses of action, and potential outcomes.
EXCEPTIONS to 4.6
The health practitioner may apply to the CCB to have the CCB substitute its
own decision whether to refuse or consent to treatment in a non-emergency
situation, if the health practitioner believes that the Substitute Decision Maker
is not acting in accordance with the wishes of the incapable patient.
4.7 Non-Emergency Treatment Decisions from the Public Guardian & Trustee
d. The Public Guardian and Trustee may wish to discuss the details of the
case with the Health Practitioner.