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Gloriana Mendez has over 7 years of experience in customer service, office management, and leadership roles. She has worked as an office assistant, head clinician, department supervisor, and currently serves as a property manager. Mendez strives to be a strong communicator, leader, and problem solver. She is currently pursuing a degree in Organizational Leadership from Arizona State University with the goal of advancing her career in customer service management.

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37 views2 pages

Resume 2

Gloriana Mendez has over 7 years of experience in customer service, office management, and leadership roles. She has worked as an office assistant, head clinician, department supervisor, and currently serves as a property manager. Mendez strives to be a strong communicator, leader, and problem solver. She is currently pursuing a degree in Organizational Leadership from Arizona State University with the goal of advancing her career in customer service management.

Uploaded by

api-448101400
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Gloriana Mendez 
45090 W Paraiso LN 
Maricopa, AZ 85139 
(480) 685-1989 
[email protected] 
 

EXPERIENCE  SKILLS 

Hughes Dental Group, C ​ ffice Assistant 


​ ampbell — O ● Team organization 
November 2011- November 2013  ● Goal oriented 
● Self Motivated 
As an Office Assistant, I was required to maintain organize files for 
● Communication 
former customers, make files for any new customers, and call those 
● Willing to take on new 
customer who haven’t had an appointment for a while. This job helped 
challenges 
me with my time management, customer service, and organization 
● Quick learner 
abilities.  
● Leadership 
 
● Tech literacy  
USYVL,​ Los Gatos — ​Head Clinician 
● Adaptable  
April 2016- June 2016 
My position included training other clinicians and coaches to properly 
 
follow safety guidelines and coaching techniques that were given to 
me. I managed nine teams that ages ranged from 9-15. Part of the job 
was event management and scheduling for games and practices, while 
also keeping players and parents happy.  
 
Kohls, ​Ahwatukee —​ Department Supervisor 
November 2013- October 2017 
I started at Kohls as a Sales Associate and was able to work my way up 
in a couple of years. I ended my career at Kohls as a Department 
Supervisor. As a Department Supervisor I was expected to be a leader 
in the store and maintain good relationships with both customers and 
coworkers. My job included managing projects, merchandising, and 
customer service.  
 
Public Storage, A
​ hwatukee— ​Manager  
October 2017- present  
I am currently the manager at the Ahwatukee location and started as a 
relief manager quickly was able to obtain my own property after a 
couple of months. In this job I am often have to travel for work, 
maintain good relationships with tenants, have great time 
management, and be able to communicate with the tenants about 
personal matters regarding their units. Daily tasks require me to be 
vigilant and ensure security of the property is in tact. 

EDUCATION 
Del Mar High School, ​San Jose  
August 2011- June 2013 
At Del Mar High School I was able to get a 4.0 my senior year while 
playing Volleyball and managing the JV softball team. 

San Jose State University, S


​ an Jose 
August 2013- May 2016 

Attended SJSU for 3 years with a major of Communications. 

Arizona State University, ​Tempe 


May 2016- present 

Currently enrolled in ASU with a major of Organizational Leadership 


with intentions of being involved with customer service management. 
My projected graduation date is May 2019.  

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