A trusted & advanced payment platform
One97 – Parent Organization
10+ years in business – I dia’s largest deployed tele o
applications, platforms company
Team strength of 1200+ across Delhi, Mumbai, Chennai, Kolkata
& Bangalore w/International presence in Nigeria, Dubai & South
Africa
Backed by Marquee Investors like SAIF Partners, Intel Capital,
and SAP Ventures who have also invested in companies like
Makemytrip, Justdial and Network 18.
Fastest growing company- Company of the year 2010, Best
digital innovation 2010
400 million+ unique users and 1.3billion+ IVR
transactions daily on One97 platform
Paytm – I dia’s largest digital goods arketplace
• The Platform currently sells, mobile, DTH, Tollcard, Data
Card Recharges, Mobile and other utility bill payments, Bus
Ticketing and Deals & Coupons
• 15,00,000+ successful transactions a day
• 1,00,000+ Coupon downloads/day
• Loyal Base with repeat usage: Avg. 4 transactions/
customer/ month
• Platform accessible via all platforms: Web, WAP, Mobile
APP, SMS, IVR..
• 500,000+ transaction/ day on Mobile platform alone
• Easy Payments through Payt ’s own Payment Gateway.
Payments accepted through all instruments; Net Banking,
Credit/ Debit/ Cash Cards, as well as Paytm Cash
How do our customers view us?
Product quality verdict - More than 95% of the user reviews
come under 4*/5* category!
Why do our customers love us?
Easy to use transaction flow
Attractive Reduced
Accessible via deals & number of
all mediums discounts clicks
Reliable fulfillment flow
Safe & Secure Card and
money stored Quick & Easy
(PCI DSS ATT < 10 sec
with Paytm
Certified)
wallet
Prompt post sales flow
24&7
Customer TAT for query
service & resolution < 3
support hours
About Paytm Payments
• Processes transactions on IVR, Mobile- WAP,
On Device Apps ( Tablet, Android, Blackberry,
IPhone) as well as on web.
• Transaction Volume - Processing more than 11
lakh successful transactions/day
• Mobile is the future - 500,000 + Transaction
happen on Mobile.
• Consumer Trust -
– 24 million + Semi Closed Wallets with basic KYC
done
– 40 Cr+ user money with us
– 15 Mn+ monthly transactions already through
wallet
– 8 Mn+ saved cards
– 7 Mn+ net banking details saved
– 3 Mn+ users getting acquired per month
Paytm PG – Available across channels
P Credit
M IVR Cards
Customer Checkout A
on Merchant’s side E Y
R T Debit
WEB Cards
C M
H -
A WAP C Net-
Banking
N A
Customer T S
S APP H IMPS
Ecommerce powered by Paytm ….
Paytm PG – Automatic Card Detection
Our system auto
detects type of
card, thus
reducing the
step of customer
choosing which
card he uses
Paytm PG – 6 million Saved Cards
User card details already
saved, only CVV needed,
reducing the most
painful step of
remembering card
details
Paytm PG – Highlights most popular banks
The banks used most
often by your customers
highlighted, saving the
step of going through the
complete dropdown
menu and choosing a
bank
Paytm PG – Real Time Bank Performance
Actual real-time
information on any
a k’s perfor a e
helps user in making
right choice and
reduces failures.
Paytm PG – Painless Re-trial
In case of a
failed
transaction,
customer
returns to the
payment page
instead of
being asked to
start afresh, no
need for
customer to
repeat whole
process
Paytm PG – Cutting Edge Technology
• Dynamic Router
• Load Balancing between gateways for lowest bounce rate
• Selecting best gateway based on - Success Rate, Response Time
• Pro pti g a k’s low perfor a e stats o Net-banking selection
• Quickest decision making in the industry(within minutes) because
of huge volume flow – more than 1000 transactions/minute
• Fraud Detection & Monitoring System
• Largest Negative Database in industry, harvested from an active
customer base of 20 Mn+
• Velocity Checks
• Fraud Prevention Engine
Paytm PG – Maestro Card Acceptance
Many Maestro cards
come without expiry
date & CVV No. Very
few gateways process
these card. We are one
of them.
Paytm PG – Run bank specific promotions
Paytm supports various
type of bank based
campaign for your
customers
Pay through
Pay through only 1
selective BIN
or few net-banking
numbers
Limit number of
transactions on a Cap on the earned
card during amount
campaign
Paytm PG - MIS & Reporting
Bank wise Breakup on Transaction
Amount/Count
Hourly traffic for yesterday and
comparison with last week/month
Complete Transaction and Bounce
rate analysis
Bank-wise performance
Failure Transaction Analysis
Gateway-wise performance
Paytm PG - Dashboard
• On login to our panel, merchant can easily track last few
Refund/Chargeback, Tickets, Alerts & Transaction History Status
Paytm Wallet – Our Merchant Philosophy
To reduce the pain for merchants in
collecting online payments.
To reduce the number of clicks in
completing a transaction.
To drive more traffic and conversions for
partner merchants.
Why does a customer need Paytm Wallet?
• Net Banking not possible/very difficult to carry out
on mobile
• Perceived safety and security when transacting
through the Paytm environment
• Ease of transaction
- Saved card details
- Saved net banking details
- No need to reveal card details and other
details to every merchant when transacting
- Reduced clicks to complete a transaction
Paytm Wallet – in numbers
• 2.4 Cr+ wallet customers
• 40 Cr+ user money with us
• 15 Mn+ monthly transactions already through wallet
• 8 Mn+ saved cards
• 7 Mn+ net banking details saved
• 3 Mn+ users getting acquired per month
• Users with basic KYC done
• Already available on 1000+ merchants
Why does a merchant need Paytm wallet?
• Ride o I dia’s biggest online consumer base
– 18 mn+ wallets with basic KYC done
– 15 mn + txns per month using the wallet
– 3 mn + new unique wallet users added per month
• High trust and success rate
– 1 out of every 4 people transacting online in India hold a Paytm wallet
– 99.8% success rate for all transactions done through the Paytm wallet
• Ideal for mobile txns
– Most of bank sites are incompatible with txn on mobile
– 1 click payment possible now
Why does a merchant need Paytm wallet?
• Building customer trust
– Only consumer brand in payments
– User ratings/KYC – helps in COD orders
– Escrow – Consumer money is safe!
• Available across all channels
– Available on mobile, IVR as well as SMS
– Merchants can build innovative solutions around it
• Expose your offerings to wallet consumers
– Monthly wallet statements
– Wallet offers on Paytm site
– Attractive cash backs*
How do we showcase merchants to our user base?
Banner on Paytm home page – 1,100,000 daily impressions
How do we showcase merchants to our user base?
Banner on Paytm thank you page – 5,00,000 daily impressions
How do we showcase merchants to our user base?
Premium positioning on Paytm coupon page – 9,00,000 daily impressions
How do we showcase merchants to our user base?
Logo placement in wallet summary – 1.8 crore monthly impressions
Annexure – Paytm wallet on bookmyshow
Annexure – Paytm wallet on Zovi
Contact us :
Priyamvada Singh
AM – Payment Sales | +91 97390 59900
One97 Communication Ltd.
B-121, Sec-5 Noida – 201301, India
Write to us :
[email protected]
Website :
www.paytmpayments.com
www.one97.net
