01 168 09R - 101118 PDF
01 168 09R - 101118 PDF
IMPORTANT - All
GENERAL MANAGER q Service Personnel
PARTS MANAGER q Should Read and
Initial in the boxes
CLAIMS PERSONNEL q provided, right.
SERVICE MANAGER q © 2016 Subaru of America, Inc. All rights reserved.
SERVICE BULLETIN
APPLICABILITY: 2000MY to Current, All Models NUMBER: 01-168-09R
SUBJECT: Replacement Key and Immobilizer DATE: 06/17/09
Information Revised: 10/11/18
INTRODUCTION
The purpose of this bulletin is to provide replacement key and immobilizer information along
with an overview of the Subaru Lock Information web-site.
continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD SUBARU OF AMERICA, INC. IS
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. ISO 14001 COMPLIANT
Subaru Service Bulletins are intended for use by professional technicians ONLY. They ISO 14001 is the international standard for
are written to inform those technicians of conditions that may occur in some vehicles, excellence in Environmental Management
or to provide information that could assist in the proper servicing of the vehicle. Properly Systems. Please recycle or dispose of
trained technicians have the equipment, tools, safety instructions, and know-how to automotive products in a manner that is friendly
do the job correctly and safely. If a condition is described, DO NOT assume that this to our environment and in accordance with all
Service Bulletin applies to your vehicle, or that your vehicle will have that condition. local, state and federal laws and regulations.
2009 Legacy & Outback and 2009-2014 2010-2014 Legacy & Outback high
edge cut key w/immobilizer and keyless security standard laser cut key
entry w/immobilizer and keyless entry
continued...
Bulletin Number: 01-168-09R; Revised: 10/11/18 Page 2 of 19
2013-2014 BRZ keyless access with push- 2013-2014 Legacy & Outback keyless
button start system access key with inside access with push-button start system access
cut high security laser cut emergency key, key with high security laser cut emergency
immobilizer, and keyless entry key, immobilizer, and keyless entry
2014-2015 Forester, 2014 Crosstrek Hybrid, 2015+ BRZ, 2015+ Legacy, Outback,
and 2015 WRX & STI keyless access with Impreza, Crosstrek and 2016+ WRX, WRX
push-button start system access key with STI and Forester keyless access with push
inside cut high security laser cut emergency button start system access key with single-
key, immobilizer, and keyless entry. sided inside cut high security laser cut
(Different part number and key cutting emergency key, immobilizer, and keyless
code from 2013 BRZ.) entry.
continued...
Bulletin Number: 01-168-09R; Revised: 10/11/18 Page 3 of 19
SUBARU VEHICLES EQUIPPED WITH ENGINE IMMOBILIZER SYSTEM
Note: Costs are $9.95 per transaction, or $25.95 for a 24 hour subscription access
(with no transaction limit).
SOA Warranty will only reimburse an approved warranty claim with an Immobilizer
Code access cost of $2.80 per transaction, as a sublet cost. The public-facing
(professional locksmith) web site’s public access fees of $9.95 and $25.95 will
be reduced to $2.80 per transaction, if those fees are submitted as a part of a
warranty claim.
continued...
Bulletin Number: 01-168-09R; Revised: 10/11/18 Page 4 of 19
NASTF SECURE DATA RELEASE MODEL (SDRM)
Positive Identification Policy
NASTF SDRM Subaru Parts and Service Managers who are registered in the Dealer
Employee Maintenance Database and are designated as Registry Vehicle Security
Professionals (VSPs) shall comply with the following Positive Identification Policy when
servicing orders for keys, immobilizer reset, or other anti-theft services for vehicles:
1. Inform the Customer - At the time of initial request, ask the customer whether he or
she has identification and authority for the service. Inform them of the requirements of this
Positive Identification Policy.
2. Complete the Form - Upon arrival at the job site or when the customer comes in, the VSP
shall complete an Authorization for Automotive Key Generation and/or Immobilizer System
/ Anti-Theft Services form (aka Form D-1, page 15) that asks for the name, address, phone
number, driver’s license, vehicle make, model and year, vehicle license plate number, Vehicle
Identification Number (VIN), odometer reading, and disclaimer and signature. An invoice or
work order that contains all identifying information, when stapled to a duly signed Form D-1,
is acceptable for collection of this customer information. Subarunet.com user name should be
used in place of LSID.
3. Verify I.D. - Verify the customer’s valid photo ID and compare to the information provided
by the customer on the authorization form. The customer must present a valid state issued
driver’s license as proof of identity to qualify for use of Registry services.
4. Verify Authority - Ask the customer to present proof of entitlement, which shall include
at least one of the following: a valid registration certificate, a valid insurance ID card, a valid
insurance policy, vehicle title or a certificate of ownership for the vehicle. The name and
address on the proof of entitlement document must match the information on the driver’s
license to qualify for use of Registry services. In the event that necessary documentation is
locked within the vehicle, the vehicle may be entered to verify the authority of the requestor.
If upon entry to the vehicle, you are unable to verify the authority of the requestor, the vehicle
shall be shut and locked. Do not produce a replacement key, do not provide any key related
information to the requestor and destroy all information acquired from the automaker during
the transaction.
5. Ask for Signature - Require the customer to read and sign Form D-1(page 15). The
customer is attesting to:
a. the information given by the customer being correct and truthful,
b. the customer having the authority to obtain keys or immobilizer services for the vehicle
and,
c. the customer agreeing to indemnify and hold harmless the service provider and related
parties against liability.
6. File the Form - Keep the completed Form D-1 on file for two (2) years, or longer as
required by law.
7. Compliance with Applicable Laws. The VSP will take all other actions required by
applicable laws. In the event of a conflict between the steps set forth herein and the applicable
laws, the VSP should comply with applicable laws.
8. Sublet work - A mobile VSP doing work for a body shop, garage, or dealership may accept
a legible photocopy of the picture I.D. in order to match it to the registration/title documents.
This cannot be a faxed copy. The shop owner or manager must verify the customer’s I.D. in
person and attest they have done so by signing the bottom of the Form D-1
continued...
Bulletin Number: 01-168-09R; Revised: 10/11/18 Page 5 of 19
EQUIPMENT
The Subaru Diagnostic System (SDS) is required to reprogram Subaru immobilizer codes.
See the Subaru Technical Information System (STIS) (http://techinfo.subaru.com) for more
information. Instructions for Immobilizer re-initialization for keys, etc., can be found in the
applicable Immobilizer Manual on STIS.
BD Laser Max
continued...
Bulletin Number: 01-168-09R; Revised: 10/11/18 Page 6 of 19
Key Cutting Tips For Using a BD Laser Max
Every Subaru vehicle has a key code that can be found on the original key ring tag and on Subarunet. This code is
known as an indirect (obfuscated) code. To cut a key, the indirect code must be translated to the direct code which is
the actual key cutting depth information.
Behind the scenes there is a database for each key type which converts the indirect key codes into the respective
direct depth codes required to cut a key. In the past Subaru provided third party companies with this database so
they could program their key cutting machines for indirect code cutting. The indirect key code could be typed into
the key machine and the key machine would automatically convert the indirect code into the direct depth code and
cut the key.
For security reasons Subaru is no longer providing this database. The keys for newer Subaru models must be cut us-
ing the direct method. The direct code cut depth information for a given key must be obtained through Subaru Lock
Information Service (SLIS).
The following information will guide you through both indirect and direct depth key cutting methods.
Machine Tips
1. To limit the selection to US market vehicles, from the Main menu go to Cars and change
region to North America
2. Maintain up-to-date software. Software releases prior to March 2016 will not cut all
of the keys listed in this bulletin. Refer to attached BD Laser Max instructions for
updating software and sign up for software update alerts at https://blueclassc.mscdirect.com/
acton/form/1684/0039:d-0001/0/index.htm
3. When inserting a key blank into the jaw, make sure that the jaw is clear of debris
4. Press down on the blank as you tighten the jaw to ensure that the blank is fully seated
continued...
Bulletin Number: 01-168-09R; Revised: 10/11/18 Page 7 of 19
KEY TYPE & CUTTING INFORMATION (Legend for charts on Pages 8-11):
Multiple part numbers = Refer to Electronic Parts Catalog for the correct VIN specific part number
Sub Master = Master Key without remote keyless entry functions
Valet = Door and ignition only. No remote keyless entry functions. Will not unlock glovebox on Forester
and Outback, trunk and glovebox on Legacy and 2008-2011 Impreza, and trunk on BRZ
Push-Button Start Emergency = Emergency Key for Keyless Access with Push-Button Start
Pre-cut available = A pre-cut replacement key can be ordered through the TRMI service
Magnetic
Tip Stop
Adapter AD03
continued...
Bulletin Number: 01-168-09R; Revised: 10/11/18 Page 8 of 19
Model Key Type & Cutting Information 2008MY 2009MY 2010MY 2011MY 2012MY 2013MY 2014MY 2015MY 2016MY 2017MY
Master 57497AG070 57497AG070 57497FG080 57497FG160 57497FJ021 57497FJ021 57497FJ021 57497FJ230 57497FJ230 57497FL00A
Sub Master - - - - 57497FJ090 57497FJ090 57497FJ090 / 57497FJ250 57497FJ250 57497FL08A
57497FJ250
Valet 57497FG010 57497FG010 57497FG090 57497FG170 - - - - - -
Pre-cut available Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Cut Type Laser Laser Laser Laser Edge Edge Edge Edge Edge Edge
Key Type 4ET 5+5 4ET 5+5 4ET 5+5 4ET 5+5 10 10 10 10 10 10
Key Code Series T0001-3000 T0001-3000 T0001-3000 T0001-3000 32000 - 39999 32000 - 39999 32000 - 39999 32000 - 39999 32000 - 39999 32000 - 39999
BD Laser Setup Cut By Code Code Code Code Depth Depth Depth Depth Depth Depth
Jaw A A A A F/G F/G F/G F/G F/G F/G
Cutter Size 2.5 mm 2.5 mm 2.5 mm 2.5 mm 1.5 mm 1.5 mm 1.5 mm 1.5 mm 1.5 mm 1.5 mm
Adapter Required No No No No No No No No No No
Push Button Start Emergency - - - - - - - 57497AL020 57497AL020 57497AL02A
Pre-cut available - - - - - - - Yes Yes Yes
Cut Type - - - - - - - Laser Laser Laser
Key Type - - - - - - - 4IT 4+4 thin 4IT 4+4 thin 4IT 4+4 thin
Key Code Series - - - - - - - 90000 - 94999 90000 - 94999 90000 - 94999
BD Laser Setup Cut By - - - - - - - Depth Depth Depth
Jaw - - - - - - - C C C
Page 9 of 19
continued...
Model Key Type & Cutting Information 2008MY 2009MY 2010MY 2011MY 2012MY 2013MY 2014MY 2015MY 2016MY 2017MY
Master 57497AG070 57497AG070 57497FG080 57497FG160 57497FG160 57497FG160 57497FG160 57497FJ021 57497FJ230 57497FJ230
Sub Master - - - - - - - 57497FJ090 57497FJ250 57497FJ250
Valet 57497FG010 57497FG010 57497FG090 57497FG170 57497FG170 57497FG170 57497FG170 - - -
Pre-cut available Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Cut Type Laser Laser Laser Laser Laser Laser Laser Edge Edge Edge
Key Type T0001-3000 4ET 5+5 4ET 5+5 4ET 5+5 4ET 5+5 4ET 5+5 4ET 5+5 10 10 10
Key Code Series T0001-3000 T0001-3000 T0001-3000 T0001-3000 T0001-3000 T0001-3000 T0001-3000 32000 - 39999 32000 - 39999 32000 - 39999
BD Laser Setup Cut By Code Code Code Code Code Code Code Depth Depth Depth
Jaw A A A A A A A F/G F/G F/G
Cutter Size 2.5 mm 2.5 mm 2.5 mm 2.5 mm 2.5 mm 2.5 mm 2.5 mm 1.5 mm 1.5 mm 1.5 mm
Adapter Required No No No No No No No No No No
Push Button Start Emergency - - - - - - T0001-3000 57497FJ060 57497AL020 57497AL020
Pre-cut available - - - - - - - Yes Yes Yes
Cut Type - - - - - - - Laser Laser Laser
Key Type - - - - - - - 4IT 5+4 4IT 4+4 thin 4IT 4+4 thin
Key Code Series - - - - - - - 77000 - 78569 90000 - 94999 90000 - 94999
BD Laser Setup Cut By - - - - - - - Depth Depth Depth
Jaw - - - - - - - A C C
Cutter Size - - - - - - - 2.5 mm 2.5 mm 2.5 mm
continued...
Page 10 of 19
Model Key Type & Cutting Information 2008MY 2009MY 2010MY 2011MY 2012MY 2013MY 2014MY 2015MY 2016MY 2017MY 2018MY
Master 57497FC000 57497SC010 57497SC010 57497AJ070 57497AJ070 57497AJ070 57497FJ021 57497FJ021 57497FJ230 57497FJ230 57497FJ230
Sub Master - - - - - - - - - - -
Valet 57497FC030 57497SC020 57497SC020 57497AJ010 57497AJ010 57497AJ010 57497SG000 57497SG000 57497SG000 57497SG000 57497SG000
Pre-cut available No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Cut Type Edge Laser Laser Laser Laser Laser Edge Edge Edge Edge Edge
Key Type 10 4ET 5+5 4ET 5+5 4ET 5+5 4ET 5+5 4ET 5+5 10 10 10 10 10
Key Code Series 30001-37850 T0001-3000 T0001-3000 T0001-3000 T0001-3000 T0001-3000 32000 - 39999 32000 - 39999 32000 - 39999 32000 - 39999 32000 - 39999
BD Laser Setup Cut By Code Code Code Code Code Code Depth Depth Depth Depth Depth
Jaw F/G A A A A A F/G F/G F/G F/G F/G
Cutter Size 1.5 mm 2.5 mm 2.5 mm 2.5 mm 2.5 mm 2.5 mm 1.5 mm 1.5 mm 1.5 mm 1.5 mm 1.5 mm
Adapter Required No No No No No No No No No No No
Push Button Start Emergency - - - - - - 57497FJ060 57497FJ060 57497AL020 57497AL020 57497AL020
Pre-cut available - - - - - - Yes Yes Yes Yes Yes
Cut Type - - - - - - Laser Laser Laser Laser Laser
Key Type - - - - - - 4IT 5+4 4IT 5+4 4IT 4+4 thin 4IT 4+4 thin 4IT 4+4 thin
Key Code Series - - - - - - 77000 - 78569 77000 - 78569 90000 - 94999 90000 - 94999 90000 - 94999
BD Laser Setup Cut By - - - - - - Depth Depth Depth Depth Depth
Jaw - - - - - - A C C C C
Page 11 of 19
continued...
Model Key Type & Cutting Information 2008MY 2009MY 2010MY 2011MY 2012MY 2013MY 2014MY 2015MY 2016MY 2017MY
Master - - - - - 57497FJ021 57497FJ021 57497FJ230 57497FJ230 57497FJ230
Sub Master - - - - 57497FJ090 57497FJ090 / 57497FJ250 57497FJ250 57497FJ250
57497FJ250
Valet - - - - - - - - - -
Pre-cut available - - - - - Yes Yes Yes Yes Yes
Cut Type - - - - - Edge Edge Edge Edge Edge
Key Type - - - - - 10 10 10 10 10
Key Code Series - - - - - 32000 - 39999 32000 - 39999 32000 - 39999 32000 - 39999 32000 - 39999
BD Laser Setup Cut By - - - - - Depth Depth Depth Depth Depth
Jaw - - - - - F/G F/G F/G F/G F/G
Cutter Size - - - - - 1.5 mm 1.5 mm 1.5 mm 1.5 mm 1.5 mm
Adapter Required - - - - - No No No No No
Push Button Start Emergency - - - - - - 57497FJ060 57497AL020 57497AL020 57497AL020
Pre-cut available - - - - - - Yes Yes Yes Yes
Cut Type - - - - - - Laser Laser Laser Laser
Key Type - - - - - - 4IT 5+4 4IT 4+4 thin 4IT 4+4 thin 4IT 4+4 thin
Key Code Series - - - - - - 77000 - 78569 90000 - 94999 90000 - 94999 90000 - 94999
BD Laser Setup Cut By - - - - - - Depth Depth Depth Depth
Jaw - - - - - - A C C C
continued...
Page 12 of 19
Model Key Type & Cutting Information 2008MY 2009MY 2010MY 2011MY 2012MY 2013MY 2014MY 2015MY 2016MY 2017MY
Master 57497AG35A 57497AG48A 57497AJ00A 57497AJ10A 57497AJ10A 57497AJ10A 57497AJ10A 57497AL00A 57497AL00A 57497AL00A
Sub Master - - - - - - - - - -
Valet 57497AG12A 57497AG12A 57497AJ01A 57497AJ01A 57497AJ01A 57497AJ01A 57497AJ01A 57497AL01A 57497AL01A 57497AL01A
Pre-cut available No No Yes Yes Yes Yes Yes Yes Yes Yes
Cut Type Edge Edge Laser Laser Laser Laser Laser Edge Edge Edge
Key Type 10 10 4ET 5+5 4ET 5+5 4ET 5+5 4ET 5+5 4ET 5+5 10 10 10
Key Code Series 30001-37850 30001-37850 T0001-3000 T0001-3000 T0001-3000 T0001-3000 T0001-3000 32000 - 39999 32000 - 39999 32000 - 39999
BD Laser Setup Cut By Code Code Code Code Code Code Code Depth Depth Depth
Jaw F/G F/G A A A A A F/G F/G F/G
Cutter Size 1.5 mm 1.5 mm 2.5 mm 2.5 mm 2.5 mm 2.5 mm 2.5 mm 1.5 mm 1.5 mm 1.5 mm
Adapter Required No No No No No No No No No No
Push Button Start Emergency - - - - - 57497AJ11A 57497AJ11A 57497AL02A 57497AL02A 57497AL02A
Pre-cut available - - - - - Yes Yes Yes Yes Yes
Cut Type - - - - - Laser Laser Laser Laser Laser
Key Type - - - - - 4ET 5+5 4ET 5+5 4IT 4+4 thin 4IT 4+4 thin 4IT 4+4 thin
Key Code Series - - - - - T0001-3000 T0001-3000 90000 - 94999 90000 - 94999 90000 - 94999
BD Laser Setup Cut By - - - - - Code Code Depth Depth Depth
Jaw - - - - - A A C C C
continued...
Page 13 of 19
Model Key Type & Cutting Information 2008MY 2009MY 2010MY 2011MY 2012MY 2013MY 2014MY 2015MY 2016MY 2017MY
Master 57497AG35A 57497AG48A 57497AJ00A 57497AJ10A 57497AJ10A 57497AJ10A 57497AJ10A 57497AL00A 57497AL00A 57497AL00A
Sub Master - - - - - - - - - -
Valet 57497AG12A 57497AG12A 57497AJ01A 57497AJ01A 57497AJ01A 57497AJ01A 57497AJ01A 57497AL01A 57497AL01A 57497AL01A
Pre-cut available No No Yes Yes Yes Yes Yes Yes Yes Yes
Cut Type Edge Edge Laser Laser Laser Laser Laser Edge Edge Edge
Key Type 10 10 4ET 5+5 4ET 5+5 4ET 5+5 4ET 5+5 4ET 5+5 10 10 10
Key Code Series 30001-37850 30001-37850 T0001-3000 T0001-3000 T0001-3000 T0001-3000 T0001-3000 32000 - 39999 32000 - 39999 32000 - 39999
BD Laser Setup Cut By Code Code Code Code Code Code Code Depth Depth Depth
Jaw F/G F/G A A A A A F/G F/G F/G
Cutter Size 1.5 mm 1.5 mm 2.5 mm 2.5 mm 2.5 mm 2.5 mm 2.5 mm 1.5 mm 1.5 mm 1.5 mm
Adapter Required No No No No No No No No No No
Push Button Start Emergency - - - - - 57497AJ11A 57497AJ11A 57497AL02A 57497AL02A 57497AL02A
Pre-cut available - - - - - Yes Yes Yes Yes Yes
Cut Type - - - - - Laser Laser Laser Laser Laser
Key Type - - - - - 4ET 5+5 4ET 5+5 4IT 4+4 thin 4IT 4+4 thin 4IT 4+4 thin
Key Code Series - - - - - T0001-3000 T0001-3000 90000 - 94999 90000 - 94999 90000 - 94999
BD Laser Setup Cut By - - - - - Code Code Depth Depth Depth
Jaw - - - - - A A C C C
continued...
Page 14 of 19
Model Key Type & Cutting Information 2008MY 2009MY 2010MY 2011MY 2012MY 2013MY 2014MY 2015MY 2016MY 2017MY
Master - - - - - 57497CA110 57497CA110 57497CA310 57497CA310 57497CA310
Sub Master - - - - - - - - - -
Valet - - - - - 57497CA250 57497CA250 57497CA250 57497CA250 57497CA250
Pre-cut available - - - - - Yes Yes Yes Yes Yes
Cut Type - - - - - Edge Edge Edge Edge Edge
Key Type - - - - - 10 10 10 10 10
Key Code Series - - - - - 50000 - 69999 50000 - 69999 50000 - 69999 50000 - 69999 50000 - 69999
BD Laser Setup Cut By - - - - - Code Code Code Code Code
Jaw - - - - - F/G F/G F/G F/G F/G
Cutter Size - - - - - 1.5 mm 1.5 mm 1.5 mm 1.5 mm 1.5 mm
Adapter Required - - - - - No No No No No
Push Button Start Emergency - - - - - 57497CA200 57497CA200 57497AL020 57497AL020 57497AL020
Pre-cut available - - - - - Yes Yes Yes Yes Yes
Cut Type - - - - - Laser Laser Laser Laser Laser
Key Type - - - - - 4IT 5+5 4IT 5+5 4IT 4+4 thin 4IT 4+4 thin 4IT 4+4 thin
Key Code Series - - - - - 40000 - 49999 40000 - 49999 90000 - 94999 90000 - 94999 90000 - 94999
BD Laser Setup Cut By - - - - - Depth Depth Depth Depth Depth
continued...
Page 15 of 19
Model Key Type & Cutting Information 2019MY
Master 57497XC01A
Sub Master -
Valet 57497XC00A
Pre-cut available Yes
Cut Type Edge
Key Type 10
Key Code Series 32000 - 39999
BD Laser Setup Cut By Depth
Jaw F/G
Cutter Size 1.5 mm
Ascent
Adapter Required No
Push Button Start Emergency 57497AL02A
Pre-cut available Yes
Cut Type Laser
Key Type 4IT 4+4 thin
Key Code Series 90000 - 94999
BD Laser Setup Cut By Depth
Jaw C
Model Key Type & Cutting Information 2008MY 2009MY 2010MY 2011MY 2012MY 2013MY 2014MY
Master 57497AG35A 57497AG48A 57497XA12A 57497XA20A 57497XA20A 57497XA20A 57497XA20A
Sub Master - - - - - - -
Valet 57497AG12A 57497AG12A 57497XA13A 57497XA13A 57497XA13A 57497XA13A 57497XA13A
Pre-cut available No No No No No No No
Cut Type Edge Edge Edge Edge Edge Edge Edge
Key Type 10 10 10 10 10 10 10
Tribeca
Key Code Series 30001-37850 30001-37850 30001-37850 30001-37850 30001-37850 30001-37850 30001-37850
Cut By Code Code Code Code Code Code Code
Jaw F/G F/G F/G F/G F/G F/G F/G
BD Laser Setup
Cutter Size 1.5 mm 1.5 mm 1.5 mm 1.5 mm 1.5 mm 1.5 mm 1.5 mm
Adapter Required No No No No No No No
Push Button Start Emergency - - - - - - -
Page 16 of 19
continued...
Depth Code Input Sequence
Edge cut key depth code input sequence
2012MY+ Impreza, 2015MY+ WRX/STI 2013MY+ Crosstrek,
2014MY+ Forester, 2015MY+ Legacy, 2015MY+ Outback
1 2 3 4 5 6 7 8 9 10
Key
Key Blank
Blank
8 7 6 5
Key Blank
4 3 2 1
10 9 8 7 6
KeyBlank
Key Blank
5 4 3 2 1
10 9 8 7 *
Key Blank
Blank
5 4 3 2 1
continued...
Bulletin Number: 01-168-09R; Revised: 10/11/18 Page 17 of 19
BD Laser Max Keyonline Via PC (USB Memory Stick) Update Instruction
USB Memory stick requirements: 2-4 GB flash/thumb drive. Drive must be free of information
prior to performing the update.
1. From the main menu select:
a. Setup
b. Updates
c. Keyonline via pc
i. Do you want to update the software?
1. Select “Yes”.
ii. Please insert the USB memory stick in to the console and press “OK”.
1. The BD Laser Max will then transfer a “.csk” file to the USB memory
stick.
iii. Once the file transfer is complete the machine will display “Please remove
the USB memory stick, download the update from Keyonline website on your
personal computer and save it on the USB memory stick”
1. Select “OK” and remove the USB memory stick from the console.
2. Insert USB memory stick in to desktop/laptop.
3. Visit http://bdlaser.mscdirect.com/
4. Double click “choose file”.
5. Search and select the “.csk” file downloaded from the BD Laser Max and select “open”.
6. Click “request update”
a. A dialogue box with the message “This action may require some time. Please wait”
will appear. Select “OK”.
7. The update package will then be created.
a. Once the package creation is completed select
i. For Windows users: Select “SAVE” and then “SAVE AS” under the drive that
is associated with your USB drive.
ii. For Chrome users: Select the “Show in folder” option, then pull to transfer the
file to the USB drive.
8. Once the download/transfer is complete, safely eject the USB memory stick from the
desktop/laptop.
9. Return to the BD Laser Max which displays the message “Please insert the USB memory
stick containing the update”.
a. Insert the USB memory stick and select “OK”.
10. The BD Laser Max will then display the message “Do you want to update the software?”
a. Select “yes”.
b. Please note: The update process may take some time.
11. Once the update file transfer is complete the machine will display “Software update suc-
cessfully installed”. Select “OK” then remove the USB memory stick and save for future use.
I hereby certify that I have the authority to order keys and immobilizer system reset services for the vehicle indicated below. I agree that the
information I am providing is true and correct. Further, to the maximum extent permitted by applicable law, I agree to indemnify and hold
harmless the service provider listed below and related parties providing security information from any and all liability or claims that may arise
from the performance of this service. I further agree to indemnify the automaker and their affiliates, successors, assignees, and nominees
from any and all claims, losses, or costs (including reasonable attorney's fees) arising from any acts or omissions of the service provider, the
service provider’s employees, subcontractors, or agents.
| | |
Vehicle Year Make Model Color:
License Plate Number State of Vehicle Registration
Vehicle ID Number (VIN) (17 characters)
Phone:
Address:
|
VSP/Technician Name Subaru.net Username
| / /
VSP/Technician Signature
| / /
Contracting Shop Owner/Manager Signature Date
(Item 8 of the Positive ID Policy)
1
IMPORTANT: Mobile Service Providers - If the VSP is not present at the time vehicle is received for service by a contracting service facility, the contracting service facility must make a
photocopy of the vehicle owner’s driver’s license and attach to this form. Additionally, a valid registration must be left with the vehicle so that the VSP can verify that the driver’s license
matches the ownership documentation.