Symantec Netbackup™ Getting Started Guide: Release 7.6.1
Symantec Netbackup™ Getting Started Guide: Release 7.6.1
Release 7.6.1
Document version 2
21341382
Symantec NetBackup™ Getting Started Guide
Documentation version: 7.6.1
Document version 2
PN: 21341382
Legal Notice
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this Documentation or TPIP ReadMe File accompanying this Symantec product for more
information on the Third Party Programs.
The product described in this document is distributed under licenses restricting its use, copying,
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reproduced in any form by any means without prior written authorization of Symantec
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The Licensed Software and Documentation are deemed to be commercial computer software
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Symantec Corporation
350 Ellis Street
Mountain View, CA 94043
http://www.symantec.com
10 9 8 7 6 5 4 3 2 1
Technical Support
Symantec Technical Support maintains support centers globally. Technical Support’s
primary role is to respond to specific queries about product features and functionality.
The Technical Support group also creates content for our online Knowledge Base.
The Technical Support group works collaboratively with the other functional areas
within Symantec to answer your questions in a timely fashion. For example, the
Technical Support group works with Product Engineering and Symantec Security
Response to provide alerting services and virus definition updates.
Symantec’s support offerings include the following:
■ A range of support options that give you the flexibility to select the right amount
of service for any size organization
■ Telephone and/or Web-based support that provides rapid response and
up-to-the-minute information
■ Upgrade assurance that delivers software upgrades
■ Global support purchased on a regional business hours or 24 hours a day, 7
days a week basis
■ Premium service offerings that include Account Management Services
For information about Symantec’s support offerings, you can visit our website at
the following URL:
www.symantec.com/business/support/
All support services will be delivered in accordance with your support agreement
and the then-current enterprise technical support policy.
Customer service
Customer service information is available at the following URL:
www.symantec.com/business/support/
Customer Service is available to assist with non-technical questions, such as the
following types of issues:
■ Questions regarding product licensing or serialization
■ Product registration updates, such as address or name changes
■ General product information (features, language availability, local dealers)
■ Latest information about product updates and upgrades
■ Information about upgrade assurance and support contracts
■ Information about the Symantec Buying Programs
■ Advice about Symantec's technical support options
■ Nontechnical presales questions
■ Issues that are related to CD-ROMs, DVDs, or manuals
Support agreement resources
If you want to contact Symantec regarding an existing support agreement, please
contact the support agreement administration team for your region as follows:
NetBackup clients
To ensure the accuracy of the ESD download, some of the product images have
been split into smaller, more manageable files. Before you uncompress any file,
you must first join the split image files that you can identify as 1 of 2 and 2 of 2.
A Download Readme.txt file on FileConnect describes how to join the files together.
See “About NetBackup software availability” on page 10.
See “About the NetBackup media kit” on page 10.
List of NetBackup licenses This list includes all of the licenses for the products that you
purchased ordered.
Serial number for access to Instead of a DVD media kit, you can use this serial number
download NetBackup to download the Electronic Software Distribution (ESD)
products images for NetBackup product installation.
https://fileconnect.symantec.com/LangSelection.jsp
NetBackup Getting Started Guide 12
About Symantec Operations Readiness Tools
When you install NetBackup, Symantec recommends that you enter all other product
license keys on the master server when you are prompted. Although you can add
these license keys later, it is easier to enter them when you install the master server
software.
For detailed information on how to administer NetBackup license keys, refer to the
NetBackup Administrator’s Guide, Volume I.
http://www.symantec.com/docs/DOC5332
Help for the SORT tools is available. Click Help in the upper right corner of the
SORT home page. You have the option to:
■ Page through the contents of the help similar to a book
■ Look for topics in the index
■ Search the help with the search option
Table 1
Procedure Details
Create a SymAccount profile on the SORT See “To create a SymAccount profile on the
webpage SORT page” on page 13.
Create generic installation reports See “To create a generic installation checklist”
on page 14.
CAPTCHA text Enter the displayed CAPTCHA text. If necessary, refresh the
image.
4 Click Submit.
5 When you receive your login information, you can log into SORT and begin
uploading your customized information.
To create a generic installation checklist
1 In your web browser, navigate to:
https://sort.symantec.com/netbackup
2 Find the Installation and Upgrade Checklist widget.
3 Specify the requested information
Product version you Select the correct version of NetBackup. The most current
are installing or version is always shown at the top of the list.
upgraded to
Product version you For new installations, do not make any selections. For
are upgrading from upgrades, you can select the currently installed version of
(optional) NetBackup.
NetBackup Getting Started Guide 15
Recommended SORT procedures for new installations
13 The utility prompts you to upload the report to the SORT website if you want
to review the report online. The online report provides more detailed information
than the text-based on-system report.
14 When your tasks are finished, you can exit the utility. You have the option to
provide feedback on the tool, which Symantec uses to make improvements to
the tool.
Table 2
Procedure Details
Create a SymAccount profile on the SORT See “To create a SymAccount profile on the
webpage SORT page” on page 13.
Review the future platform and feature plans. See “To review future platform changes and
feature plans” on page 17.
Review the hot fix and emergency
engineering binary release auditor See “To review hot fix and emergency
information. engineering binary information” on page 18.
Hot fix of EEB Shows the hot fix or EEB number that was entered on the
Identifier previous screen.
Check Requirements
Operating system:
■ For a complete list of compatible UNIX and Linux operating systems, refer
to the NetBackup 7.x Operating System Compatbility List at the following
website:
http://www.symantec.com/business/support/overview.jsp?pid=15143
In the section Common Topics, under Compatibility List, click NetBackup
7.x Operating System.
NetBackup Getting Started Guide 19
Installation requirements for UNIX and Linux systems
Check Requirements
Memory:
http://www.symantec.com/docs/DOC5332
Disk space:
Note: The value for disk space is for initial installation only. The NetBackup
catalog requires considerably more space once the master server is placed in
a production environment. For additional information on sizing requirements for
the NetBackup catalog, refer to the NetBackup Backup Planning and
Performance Tuning Guide.
http://www.symantec.com/docs/DOC5332
■ Ensure that the gzip and the gunzip commands are installed on the local
system. The directories where these commands are installed must be part
of the root user’s path environment variable setting.
NetBackup Getting Started Guide 20
Installation requirements for Windows systems
Check Requirements
Clustered systems:
■ Ensure that each node in the NetBackup cluster can run the ssh command,
the rsh command, or its equivalent (on HP-UX, the command is remsh).
The root user must be able to perform a remote login to each node in the
cluster without entering a password. This remote login is necessary for
installation and configuration of the NetBackup server and any NetBackup
agents and options. After installation and configuration are complete, it is
no longer required.
■ You must install, configure, and start the cluster framework before you install
NetBackup.
■ You must have defined a virtual name using DNS, NIS, or the /etc/hosts
file. The IP address is defined at the same time. (The virtual name is a label
for the IP address.)
http://www.symantec.com/docs/DOC5332
Check Requirements
Operating system:
Check Requirements
Memory:
http://www.symantec.com/docs/DOC5332
An NTFS partition.
Disk space:
Note: The value for disk space is for initial installation only. The NetBackup
catalog requires considerably more space once the master server is placed in
a production environment. For additional information on sizing requirements for
the NetBackup catalog, refer to the NetBackup Backup Planning and
Performance Tuning Guide.
http://www.symantec.com/docs/DOC5332
NetBackup Getting Started Guide 22
NetBackup 7.6.1 binary size requirements
Check Requirements
Clustered systems:
■ All nodes in the cluster must run the same operating system version, service
pack level, and NetBackup version. You cannot mix versions of server
operating systems.
■ The installation account must have administrator privileges on all remote
systems or on all nodes in the cluster.
http://www.symantec.com/docs/DOC5332
■ NetBackup services and port numbers must be the same across the network.
■ Symantec suggests that you use the default port settings for NetBackup
services and Internet service ports. If you modify the port numbers, they
must be the same for all master servers, media servers, and clients. The
port entries are in the following file:
%SYSTEMROOT%\system32\drivers\etc\services. To change the
default settings, you must perform a custom installation of NetBackup or
manually edit the services file.
■ You must provide the names of the Remote Administration Console hosts
during master server installation.
See “Installation requirements for UNIX and Linux systems” on page 18.
Install the latest operating system (OS) updates for all computers in your backup
environment.
Install and configure the latest updates for all storage devices and make sure
that they work with your OS.
Table 6 describes the information you should have available when you install
NetBackup.
Master server names (fully qualified domain names and short names)
Note: When you are prompted for server names, always enter the appropriate
host names. Do not enter IP addresses.
NetBackup Getting Started Guide 24
About NetBackup configuration
Media server names (fully qualified domain names and short names)
Note: When you are prompted for server names, always enter the appropriate
host names. Do not enter IP addresses.
Names of the Remote Administration Console hosts that you plan to install
(during master server installation).
When you have checked all items in the tables that pertain to your backup
environment, you are ready to install NetBackup.
Configure Storage Devices Use this wizard to configure the storage devices that you
want NetBackup to use. The wizard uses device serialization
to configure robotic libraries and drives.
Configure Disk Storage Use this wizard to create and configure a storage server and
Servers a disk pool to use the new storage server.
Configure Cloud Storage Use this wizard to create a cloud storage server and a disk
Server pool, to allow NetBackup to send your data to your cloud
storage provider.
Configure Disk Pool Use this wizard to create and configure a disk pool and a
storage server to use the disk pool.
NetBackup Getting Started Guide 25
Where to find NetBackup documentation
Confgure Volumes Use this wizard to configure the removable media to use for
backups.
Configure the Catalog Use this wizard to specify how and when NetBackup
Backup configuration and catalog information are to be backed up.
Catalog backups are essential to recovery of your data, in
case of a server failure or crash.
Installation guides Symantec NetBackup Installation Guide for UNIX and Windows