Scribd
Upload
41 views2 pages

Abstrak: Korelasi Rank Spearman menunjukkan nilai p < α (0,008 < 0,05) dengan nilai rho (p) 0,317 maka Ho ditolak

1) The study analyzed the relationship between nurse performance and patient satisfaction levels at Siti Khodijah Hospital in Sepanjang Sidoarjo, Indonesia. 2) The results found that most nurses' performance was good (86%) and most patients were satisfied (79%). 3) Statistical analysis showed a relationship between nurse performance and patient satisfaction, with better performance linked to higher satisfaction.

Uploaded by

teguh karisma anugeraha
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
41 views2 pages

Abstrak: Korelasi Rank Spearman menunjukkan nilai p < α (0,008 < 0,05) dengan nilai rho (p) 0,317 maka Ho ditolak

1) The study analyzed the relationship between nurse performance and patient satisfaction levels at Siti Khodijah Hospital in Sepanjang Sidoarjo, Indonesia. 2) The results found that most nurses' performance was good (86%) and most patients were satisfied (79%). 3) Statistical analysis showed a relationship between nurse performance and patient satisfaction, with better performance linked to higher satisfaction.

Uploaded by

teguh karisma anugeraha
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
You are on page 1/ 2

ABSTRAK

HUBUNGAN KINERJA PERAWAT PELAKSANA DENGAN TINGKAT


KEPUASAN PASIEN DI INSTALASI RAWAT INAP
RS. SITI KHODIJAH SEPANJANG SIDOARJO

Titin Syofiana

Pelayanan kesehatan yang bermutu berdampak terhadap kepuasan pasien


yang selanjutnya akan meningkatkan pemanfaatan pelayanan di rumah sakit.
Tujuan penelitian ini untuk menganalisis hubungan kinerja perawat dengan
tingkat kepuasan pasien di RS. Siti Khodijah Sepanjang Sidoarjo.
Jenis penelitian analitik observasional dengan pendekatan cross sectional.
Populasi 83 perawat dan 78 pasien, sampel 70 perawat dan 70 pasien, dengan
teknik simple random sampling. Pengumpulan data dengan lembar observasional
kinerja perawat dan kuesioner kepuasan. Uji statistik Korelasi Rank Spearman.
Hasil penelitian kinerja perawat di instalasi rawat inap RS. Siti Khodijah
Sepanjang Sidoarjo sebagian besar kinerja baik 60 (86%) perawat dan tingkat
kepuasan pasien sebagian besar puas 55 (79%) pasien. Berdasarkan uji statistik
Korelasi Rank Spearman menunjukkan nilai p < α (0,008 < 0,05) dengan nilai rho
(p) 0,317 maka Ho ditolak.
Kinerja perawat sebagian besar baik, kepuasaan pasien sebagian besar
puas dan ada hubungan antara kinerja perawat dengan kepuasan pasien.

Kata kunci : Kinerja, Kepuasan.

vii
ABSTRACT

RELATION THE PERFORMANCE OF NURSES ON PATIENTS’


SATISFACTORY IN INPATIENT ROOM OF SITI KHODIJAH
HOSPITAL OF SEPANJANG SIDOARJO

Titin Syofiana

It effect that provide health service excellent that on the patiens’ satisfactory
which will increase utilization of hospital. The purpose of this study to analyze
relationship the performance of nurses on patients’ satisfactory of Siti Khodijah
hospital of Sepanjang Sidoajo.
The type of the research is analytic. The design is cross sectional. There are
83 population of nurses and 78 population of patients, 70 sample of nurses, 70
sample of patients involved. The samples are taken by simple random sampling.
The data are submitted using permormance of nurses observational sheets and
satisfactory questionnaires. Statistically tested by Rank Spearman Corelation.
The result is if the performance of nurses is good categories is 60 (86%) and
the frequency of patients’ satisfactory is 55 (79%) which means, the patients are
satisfied. Based on the statistic test Rank Spearman Corelation shows that p < α
(0,008 < 0,05) and score was rho (p) 0 ,317 it shows that Ho rejected.
Majority good performance of nurses, majority satisfied patients’ satisfactory
and there are low relation between performance of nurses on patiens’ satisfactory.

Keywords : Performance of nurses, satisfactory.

viii

You might also like