John Doe: Professional Profile
John Doe: Professional Profile
John Doe
Professional Profile
Highly focused and dependable professional with excellent customer service ability. Adept at handling multiple customer requests
and concerns with the utmost professionalism and courtesy. Able to work well independently with little to no supervision or in
coordination with staff and management.
Core Competencies
Education
Colorado State University - Global Campus, Bachelor of Science Management Information Systems and Business
Analytics
Awards of Achievement:
○ Strategic Management of Information Systems
○ Business Analytics
Connectivity & Hardware: DNS Servers, DHCP Servers, Web Servers Ethernet, WAN, LAN, TCP/IP, and RAID systems.
Peripheral Technologies: 802.11 a/b/g/n, SSID, SSH, Firewall, VPN Tunneling, Port Security, and MAC Address Filtering.
Work Experience
Dunkin Donuts
Shift Leader Yonkers, NY June 2012-2015
• Organized, stock and equipment and oversee building maintenance.
• Led each shift by delegating duties, assigning task, and following up with all staff members in regards to progress.
• Trained, monitored and developed existing and oncoming staff and team members.
• Maintained regular and consistent attendance and punctuality.
• Ensured high standards of customer service were maintained.
• Ensured customer satisfaction through training employees properly and adhering to company policy and regulations.