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Barbara Reutov Resume 5

Barbara Reutov has over 5 years of experience in office administration and customer service roles. She has strong communication skills in both English and Russian. Her experience includes processing transactions, preparing financial reports, and providing excellent customer service to a variety of clients. Currently, she works as an office assistant answering phones, monitoring emails, and performing basic office tasks like filing and data entry.

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133 views1 page

Barbara Reutov Resume 5

Barbara Reutov has over 5 years of experience in office administration and customer service roles. She has strong communication skills in both English and Russian. Her experience includes processing transactions, preparing financial reports, and providing excellent customer service to a variety of clients. Currently, she works as an office assistant answering phones, monitoring emails, and performing basic office tasks like filing and data entry.

Uploaded by

api-456714002
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Barbara Reutov

SKILLS & ABILITIES  GREAT CUSTOMER SERVICE SKILLS WITH THE ABILITY TO COMMUNICATE BOTH ORALLY AND IN
WRITING WITH A VARIETY OF CUSTOMERS AND STAFF
 2 YEARS OF GENERAL OFFICE EXPERIENCE INCLUDING TYPING, WORD PROCESSING AND
GENERATING SPECIFIC DOCUMENTS
 WORK WELL WITH ALL LEVELS OF STAFF AND MANAGEMENT AND WORK WELL INDEPENDENTLY
 ABILITY TO MAKE INDIVIDUAL DECISIONS WITHOUT SUPERVISOR PRESENT WITH POSITIVE
RESULTS
 PAY ATTENTION TO DETAIL AND REVIEW FOR ACCURACY
 BILINGUAL IN ENGLISH AND RUSSIAN
EXPERIENCE STAFFORD DEVELOPMENT, WILSONVILLE, OR
OFFICE ASSISTANT May 2018 – Present
 Answer incoming phone calls and transfer to appropriate staff members
 Monitor incoming emails and answer or forward as required
 Perform basic office tasks, such faxing, scanning and copying documents, filing and data entry
 Processing transactions, updating ledgers and budgets
 Prepare financial reports
 Perform work related errands as requested, such as going to the post office and bank
 Kept office area clean and desk tidy
MILAN CONSTRUCTION, AURORA, OR
ADMINISTRATIVE ASSISTANT March 2016 – March 2017
 Answered incoming phone calls and directed to appropriate staff members
 Reviewed invoices and contracts for accuracy
 Received and deposited payments in various forms
 Perform basic office tasks, such as faxing, scanning, filing, organizing and data entry
 Greeting clients professionally daily
 Perform work related errands as requested, such as going to the post office and bank
 Kept office area clean and desk tidy
REDDAWAY, TUALATIN, OR
CUSTOMER CARE AGENT March 2015 - September 2015
 Determined eligibility by comparing client information to requirements
 Established policies by entering client information and confirmed pricing
 Use CRT mainframe to view and modify customer service information, track shipments.
 Informed clients by explaining procedures, answered questions and provided information
 Met company and personal quotas
 Placed or cancelled orders per customer requests
 Took payment and other pertinent information, such as addresses and phone numbers
 Resolved customer complaints via phone, email, fax and mail
DMV / PASSPORT ACCEPTANCE AGENT, WILLISTON, ND
TITLE SPECIALIST/PASSPORT ACCEPTANCE AGENT February 2014 - August 2014
 Interacted daily and professionally with the public
 Reviewed title and passport documents for accuracy, and completeness
 Received and recorded all necessary documentation
 Calculated appropriate fees, collected and processed all forms of payment and balanced at the end of the
day
 Took driver’s license photos and passport photos
 Completed transmittals and sent to regional office(s)

EDUCATION Accounting Associates of Applied Science

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