Scribd
Upload
163 views2 pages

1 India Family Mart Questionnaire

This document contains a 20 question survey about customer visits to 1 India Family Mart. The survey questions gather information about visit frequency, purpose of visits, spending amounts, time spent during visits, preferred days and times, factors influencing visits, parking availability, ratings of staff service, distinguishing store features, product types purchased, variety and availability of products, ratings of store ambience, product ratings, payment methods, overall experience ratings, return visit intentions, and an open suggestion field.

Uploaded by

Vishal Rajput
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
163 views2 pages

1 India Family Mart Questionnaire

This document contains a 20 question survey about customer visits to 1 India Family Mart. The survey questions gather information about visit frequency, purpose of visits, spending amounts, time spent during visits, preferred days and times, factors influencing visits, parking availability, ratings of staff service, distinguishing store features, product types purchased, variety and availability of products, ratings of store ambience, product ratings, payment methods, overall experience ratings, return visit intentions, and an open suggestion field.

Uploaded by

Vishal Rajput
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

Questionnaire

 Name-
 Age-
 Gender-
 Address-
 Qualification-
(a) Highschool (b) Intermediate (c) Graduate (d) Post Graduate (e) Phd.
 Profession-
(a) Student (b) Private Job (c) Government Job (e) Businessman (f) Other
 Mobile Number-
 What’s your monthly income?
o Below 10,000
o 20,000 to 40,000
o 40,000 to 60,000
o More than 60,000
RESPONSE BY CUSTOMER
Q.1- How frequently do you visit 1 India Family Mart ?
(a) Weekly (b) Monthly (c) Quarterly (d) On unplanned basis
Q.2- Purpose behind visiting 1India Family Mart ?
(a) Shoping (b) Outing (c) Others
Q.3- On an average how much amount of money do you spend in a visit of 1 India Family Mart?
(a) Below 500 (b) 500-1000 (c) 1000-2000 (d) 2000-3000
(e) More than 3000
Q.4- How much time do you spend in a visit to1 India Family Mart ?
(a) Less than 1 hour (b) 1 hour to 1 & Half hour (c) 1 & Half hour to 2 hour
(d) 2 hour to 3 hour (e) More than 3 hour
Q.5- which days of the week do you prefer to visit 1 India Family Mart ?
(a) Week Days (b) Weekends
Q.6- Which time of the day do you mostly prefer to visit 1 India Family Mart ?
(a) Morning (10 AM to 12 PM) (b) Afternoon (12 PM to 4 PM)
(c) Evening (4 PM to 8 PM) (d) Night (8 PM to 10 PM)
Q.7- What attracts you to visit 1 India Family Mart ?
(a) Price (b) Service (c) Ambience (d) Product Variety
(e) Product Quality (f) Convenience
Q.8- Who influences you to purchase of appareals from 1 India Family Mart ?
(a) Family (b) Friends (c) Colleagues (d) Advertisment (e) Yourself
Q.9- How is the parking space availability in 1 India Family Mart ?
(a) Less than Adequate (b) Adequate (c) More than Adequate
Q.10- How would you rate the services of sales person(CSA) in 1 India Family Mart on a basis of 1 to 5 scale ?
(a) Excellent-5 (b) Very good-4 (c) Good-3 (d) Poor-2 (e) Very Poor-1
Q.11- What is the part that distinguishes 1 India Family Mart from other retail store ? (You can select more than
one option)
(a) Discount (b) Offers (c) Variety (d) Quality (e) Brand
(f) Price (g) Location (h) Convenience (i) Others
Q.12- What kind of appareals do you like to purchase ?
(a) Casual (b) Formal (c) Ethinic (d) Daily use
Q.13- Do you feel you find different product variety in 1India Family Mart ?
(a) Yes ( ) (b) No ( ) Specify________
Q.14- Do you find the specific brand that you look in 1 India Family Mart ?
(a) Yes ( ) (b) No ( ) Specify_________
Q.15- In which section you spend more time while shopping in 1 India Family Mart ?
(a) Appareals (b) House Hold (c) Home Furnishing (d) Footwear
(e) Sports & Fitness (f) Travel Accessories (g) Toys & Soft toys section
Q.16- How would you rate the following store ambience of 1India Family Mart ?
(a) Music :- Good ( ) Ok ( ) Bad ( )
(b) Lightining:- Good ( ) Ok ( ) Bad ( )
(c) Cleanliness:- Good ( ) Ok ( ) Bad ( )
(d) Display:- Good ( ) Ok ( ) Bad ( )
(e) Air Conedition:- Good ( ) Ok ( ) Bad ( )
Q.17- How would you rate the products available in 1 India Family Mart on the basis of this parameter ?
(a) Product Range:- Good ( ) Ok ( ) Bad ( )
(b) Price Range:- Good ( ) Ok ( ) Bad ( )
(c) Quality:- Good ( ) Ok ( ) Bad ( )
(d) Availability:- Good ( ) Ok ( ) Bad ( )
Q.18- What is your mode of payment in 1 India Family Mart ?
(a) Cash payment (b) Credit card (c) Debit card
Q.19- How was your overall experience rate on a 1 to 5 scale ?
(a) Excellent-5 (b) Very good-4 (c) Good-3 (d) Poor-2 (e) Very Poor-1
Q.20- Would you visit 1 India Family Mart again ?
(a) Yes ( ) (b) No ( ) (c) Maybe ( )
Any Suggestion:-

You might also like