Trimble R3 System Service Manual: P/N 75000-SVC, Revision A May 2006
Trimble R3 System Service Manual: P/N 75000-SVC, Revision A May 2006
Service Manual
2 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Trimble R3 L1 GPS system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Trimble Recon controller with R3 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
A3 Antenna specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3 Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The R3 system components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Trimble R3 GPS receiver module (P/N 63000-00) . . . . . . . . . . . . . . . . . . . . .11
Trimble A3 antenna (P/N 53406-10) . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Trimble Recon controller (P/N 64000-00) . . . . . . . . . . . . . . . . . . . . . . . . . .11
The Trimble Recon controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Turning the controller on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Parts of the controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Touch screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Frontlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
CF-Cap seal and CompactFlash slots . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
PowerBoot Module battery pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Frequently asked questions about battery, power, and charging. . . . . . . . . . . . . . 18
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Frequently asked questions about memory . . . . . . . . . . . . . . . . . . . . . . . . 25
5 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
System level troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
System level troubleshooting chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Troubleshooting the Trimble Recon controller . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Self diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
General troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Resetting the Trimble Recon controller . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Recovering data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Installing the serial number and/or operating system. . . . . . . . . . . . . . . . . . . . . . . 38
Equipment required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Saving the customer software key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Updating the loader firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Installing the serial number on the new PCA board . . . . . . . . . . . . . . . . . . . . 39
Installing the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installing the operating system: Automatic update using ActiveSync technology . . . . 41
Installing the operating system: Manual update . . . . . . . . . . . . . . . . . . . . . . 43
C Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Hardware standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
IEC 529 – Degrees of Protection Provided by Enclosures . . . . . . . . . . . . . . . . 84
Military standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Q Introduction
Q Assumptions
Q Warnings, cautions, and notes
Q Updating the information
Q Deciding what is serviceable
Q Loss of warranty
Q Removing and replacing parts
Q Safe use
Q Electrostatic Discharge (ESD) precautions
Introduction
This service manual is a reference guide for the service personnel at authorized Trimble
Service Centers, to enable them to correctly service, maintain, and repair the Survey
division’s version of the Trimble® Recon® controller and R3 system components.
If customers are to remain satisfied with Trimble products, proper service and
maintenance must be provided. It is therefore important that service personnel read and
understand this manual, and that they can readily access it.
Note – Separate repair manuals are available for the MGIS version of the Trimble Recon
controller and the Construction Instruments LM80 Recon controller.
Assumptions
This service manual assumes that you:
• have a basic understanding of mechanical design, electronic theory, and general
service procedures, and have attended the appropriate Trimble service training
course for this product
• understand and know how to operate basic electronic test equipment such as
volt-ohmmeters, oscilloscopes, generators, and power supplies
• have a basic knowledge of computer use, and are familiar with the operating system
and software for the Trimble Recon controller
C Warning – A warning describes one or more special steps that you must take when completing
the procedure. The special steps are necessary to avoid injury.
C Caution – A caution describes one or more special steps that you must take when completing
the procedure. The special steps are necessary to avoid damage to the assembly that you are
working on. They may also help prevent other serious consequences.
Note – A note provides information that enables you to complete the procedure properly.
A Note also helps you to understand the procedure.
Note that, even if there are no specific alerts provided for a procedure, there may still be
safety risks involved.
Loss of warranty
Improper service or repairs performed by a person other than an authorized technician can
void the manufacturer’s warranty on a Trimble product. To prevent loss of coverage under
such warranties, strict compliance with the instructions in this manual is necessary. The
warranty terms are provided in the Trimble Service Provider Reference Manual
(P/N 022480-068).
Safe use
Battery safety
The PowerBoot Module™ battery pack is not serviceable. Replacement PowerBoot
Modules are available from:
• A Trimble dealer
• Trimble Navigation Limited
• Tripod Data Systems
Remember the following safety measures when working with PowerBoot Module battery
packs and batteries:
C Warning – To reduce the risk of fire or burns, do not disassemble, mutilate, or puncture the
PowerBoot Module battery pack.
C Warning – If the battery is damaged or leaking, handle it with extreme care. The electrolyte in
the cells is alkaline, and can cause harm if it comes into contact with eyes or skin. If the
electrolyte does come into contact with eyes or skin, wash it off immediately with clean water
and seek medical advice.
C Caution – Do not expose the PowerBoot Module battery pack to long-term storage
temperatures above 35 °C (95 °F). High temperatures decrease the battery life.
C Caution – Do not charge the PowerBoot Module battery pack if the ambient temperature is
above 35 °C (95 °F) or is below 0 °C (32 °F). Extreme temperatures decrease battery life.
C Caution – Dispose of PowerBoot Module battery packs and batteries carefully, in accordance
with local regulations. Do not dispose of PowerBoot Module battery packs or batteries in a fire.
For information on battery disposal or recycling, contact your local waste disposal provider. See
Notices, page 2.
AC adaptor
Follow these guidelines for safe use of the AC adaptor:
C Warning – Use only AC adaptors intended for the Trimble Recon controller (P/N F-1031-01 or
F-1058-01). Using any other external power source can damage the controller and void its
warranty.
C Caution – Make sure that the input voltage on the adaptor matches the voltage supplied in
your location.
C Caution – Make sure that the adaptor’s prongs are compatible with the outlets used in your
location.
C Caution – AC adaptors are designed for indoor use only. Do not use the AC adaptor outdoors
or in wet areas.
C Caution – Unplug the AC adaptor from the mains power outlet when it is not in use.
Connector
Pockets
Snap-on common
point ground
connection
Wrist strap
Specifications 2
Part number Description Product series Processor speed Memory Operating system Color
75000-XX Trimble R3 system
64000-00 Trimble Recon R3 system 400 MHz 128 MB Windows Pocket PC Yellow
controller
63000-00 Trimble R3 module R3 system
53406-10 Trimble A3 antenna R3 system
Physical specifications
Electrical specifications
Environmental specifications
For detailed information about the environmental specification standards listed above, see
Hardware standards, page 84.
A3 Antenna specifications
Physical specifications
Electrical specifications
Theory of Operation 3
The Trimble R3 L1 GPS system is useful if you want to perform cadastral surveys,
topographic surveys, or provide precise control to support pre-engineering or
construction projects. The system is economical, high quality, and easy-to-use for
experienced and entry-level GPS users who need a reliable L1 postprocessed
solution. Its designed as a post processing solution only. The R3 system is available in
packages of two so that one unit can be set up as a Base on a known position and one
can be used as a Rover. Since this is not a real-time solution no CMR packets are
used. Triangulation between the base and rover(s) is logged during the survey and
refined during the post processing. The Base used in the solution can also be from a
Continuously Operating Reference Station (CORS).
The Trimble R3 system will augment existing GPS or conventional survey
capabilities. It enables new users to quickly harness the power and performance of a
survey grade GPS solution. With the Trimble Business Center L1 Postprocessing
module, a surveyor can easily download, process and adjust the day’s observations.
A3 GPS antenna
RF Cable
R3 module
C Caution – Only use the A3 antenna P/N 53406-10 in an R3 system. Other A3 part
numbers have different voltage and current parameters. Attaching an antenna other than
the part numbers specified can cause permanent damage to the R3 receiver module and
will void the customers warranty.
Note – This antenna is permanently sealed when assembled and is a “Replace to
Repair” product. Should it prove to have failed outside the warranty period call
Trimble Technical support for further assistance.
Suspend mode
If the controller is on and you press , the controller does not turn off completely,
but goes into Suspend mode. Suspend mode is a low-power mode that maintains the
contents of RAM but does not allow you to operate the controller. The controller
appears to be turned off.
When the controller is in Suspend mode, press again to turn the controller on. It is
instantly ready for operation.
CF-Cap seal
for CompactFlash
expansion slots
Touch screen
PowerBoot Module
battery pack
Keypad
The main parts of the controller, and their operation, are described in the following
section.
Keypad
The Trimble Recon handheld has seven keys that are used to perform common system
functions.
You can also use the keys instead of the touch screen.
The following table shows the common actions that you can perform with the
keyboard. When more than one key is used to perform an action, you can press each
key in sequence or press the required keys at the same time.
The appropriate item on Access a right-click (shortcut) menu.
the screen
The appropriate letter Access a drop-down menu.
key on the on-screen
keyboard.
Tap the selected button, open the selected file, or perform the default
action in a dialog or screen
Switch between programs.
Move up, down, left, or right (for example, in a list or menu, or
between buttons).
Turn the controller on, or put the controller into Suspend mode.
Touch screen
The Trimble Recon controller has a Thin Film Transistor (TFT) touch screen. To
make sure that the controller interprets screen taps accurately, you must calibrate the
screen.
1. Tap / Settings / Control Panel.
2. Double-tap the Stylus icon, and then follow the instructions on the screen.
Frontlight
The frontlight turns on automatically when you do any of the following:
• turn on the Trimble Recon controller
• tap the touch screen
• press a button
To change the frontlight settings:
1. Tap / Settings / Control Panel.
2. Double-tap the Display icon to open the Display Properties dialog.
3. Select the Display Light tab.
4. Do one of the following:
– Adjust the frontlight brightness settings to suit your requirements.
– Disable the frontlight to save power.
5. Tap OK.
Note – The brighter the frontlight setting, the more power it uses.
C Caution – If the CF-Cap seal is not attached to the controller, the Trimble Recon controller
is no longer sealed, and it is prone to damage from grit or water. The warranty for the
Trimble Recon controller does not cover water damage that occurs when the CF-Cap seal
is not attached, or is not attached correctly. The controller should at all times have either
the CF-Cap seal or the R3 GPS module attached to it, even during shipping.
The Trimble Recon controller has two CompactFlash slots for memory expansion.
The CF-Cap™ seal provides a weatherproof seal over the CompactFlash expansion
slots.
To insert a CompactFlash card or adaptor:
1. Use the stylus to unscrew the two screws on top of the CF-Cap CompactFlash
expansion slot seal.
2. Slide the CF-Cap seal off the controller.
3. Insert the CompactFlash card into one of the CompactFlash slots, with the front
(printed side) facing toward the front of the controller.
CompactFlash
slots
5. If the CompactFlash card fits completely into the slot, slide the CF-Cap seal
back onto the controller and tighten the screws.
Note – Some CompactFlash adaptors are designed to protrude out of the
CompactFlash slot when properly installed. If such an adaptor is installed in
the controller, you cannot replace the CF-Cap seal.
Power loss
The Trimble Recon controller is designed to preserve your data even if it completely
loses power. Documents, programs, and registry information are stored in flash
memory. Flash memory is non-volatile, so data in flash memory is safely stored even
if power is lost indefinitely.
When an application or file is open, it is stored in RAM. RAM is volatile memory and
it is cleared if power is lost. However, the Trimble Recon controller has been
designed to preserve the contents of RAM for up to 30 seconds if power is lost, so
running applications and open data files will usually be unaffected by a brief power
loss.
Because the controller preserves the contents of RAM during a brief power loss, it is
possible to safely replace the PowerBoot Module battery pack while an application is
running on the controller. However, to ensure that you do not lose any important data,
and to preserve the real-time clock, Trimble recommends that you close all running
applications and then turn off the controller before replacing the PowerBoot Module
battery pack.
For detailed instructions on removing the PowerBoot Module battery pack and
attaching a charged module, see Replacing the PowerBoot Module battery pack,
page 16.
C Caution – Trimble recommends that you save any important data and close all running
applications before replacing the PowerBoot Module battery pack.
Because the controller preserves the contents of RAM during a brief power loss, you
can replace the PowerBoot Module battery pack while an application is running on
the controller.
To replace the PowerBoot Module battery pack:
1. Make sure that you have a spare, fully charged PowerBoot Module battery
pack ready.
2. Unlock the latches on the spare PowerBoot Module battery pack. To do this,
use the blade end of the Trimble Recon stylus to rotate the latches counter
clockwise until the arrows point towards the communication ports at the
bottom of the PowerBoot Module battery pack.
Stylus
Unlocked latch
3. On the Trimble Recon controller, disconnect the handstrap from the clip mount
at the bottom of the PowerBoot Module battery pack. To do this, hold the
handstrap near the bottom clip, and then push the clip toward the bottom of the
controller until it is free of the clip mount.
You do not need to disconnect the handstrap from the clip mount at the top of
the CF-Cap seal.
4. Save any open files and close any applications that are running.
5. Turn off the Trimble Recon controller.
6. Unlock the latches on the attached PowerBoot Module controller. To do this,
use the blade end of the Trimble Recon stylus to rotate the latches counter
clockwise until the arrows point towards the communication ports at the
bottom of the PowerBoot module.
Stylus
Unlocked
latch
C Caution – To avoid data loss, the controller must be turned off, and you must complete
the following two steps within 30 seconds.
7. Slide the attached PowerBoot Module battery pack off the controller. To do
this, push the PowerBoot module firmly with your thumbs in the direction of
the arrow.
PowerBoot Module
battery pack
8. Slide the spare PowerBoot Module battery pack onto the controller. Push hard
until the PowerBoot Module battery pack is fully seated and its rubber seal fits
firmly against the plastic housing.
9. Lock the PowerBoot Module battery pack latches. To do this, use the blade end
of the Trimble Recon stylus to rotate the latches clockwise until the arrows
point towards the CF-Cap seal at the top of the controller.
10. Reattach the handstrap to the clip mount on the PowerBoot Module battery
pack.
11. Turn on the Trimble Recon controller.
During normal operation, the CPU is idle most of the time, and the frontlight turns off
automatically when the controller is not being used. Under these circumstances, the
battery typically lasts between 15 and 33 hours.
How does the Trimble Recon controller indicate the battery status?
The Trimble Recon controller uses the following taskbar icons to indicate the battery
status:
Icon Description
The battery is charging.
(no icon) The battery is well charged and is not connected to external power.
The battery level is 40 % or less. The battery still has several hours of life
left, but you should conserve power, and recharge the battery soon.
B Tip – If the Trimble Digital Fieldbook software is installed on the Trimble Recon controller,
you can also use the status bar in the software to view the battery level status.
When there are only a few minutes of battery life left, a low battery warning message
appears. When this happens, save your work, shut down any applications that are
running, and then immediately recharge the battery, or replace the PowerBoot Module
battery pack with a charged PowerBoot Module battery pack. If you do not take
action within a few minutes, the Trimble Recon controller shuts down automatically
to preserve the real-time clock and any data stored in volatile memory (RAM).
For detailed instructions on removing the PowerBoot Module battery pack and
attaching a charged battery pack, see Replacing the PowerBoot Module battery pack,
page 16.
Figure 3.4 Effect of CPU use and frontlight level on charging rate
The battery charges faster if the controller is turned off, or if the PowerBoot Module
battery pack is not connected to the controller. With low or no power consumption, it
takes about 9 hours for the battery to charge to 75 % capacity, and about 12 hours to
charge fully.
If the controller is turned on and is using too much power while charging, the battery
may not be able to complete charging. The graph shows that with heavy power
consumption, charging peaks at 50 % capacity.
Does it damage the battery if I leave the PowerBoot Module battery pack
in the charger?
Batteries degrade more rapidly at higher temperatures. When a battery is fully
charged, it becomes warm. Leaving a PowerBoot Module battery pack in the charger
is similar to storing it in a warm environment, and shortens the battery’s useful life.
Will the battery suffer from “battery memory” problems if it is not fully
discharged and then fully recharged each time it is used?
No. Modern battery designs and chemistry have virtually eliminated the problem of
“battery memory”. If you do notice a drop in the battery capacity, complete two or
three “cycles” (fully discharge and then fully recharge the battery). The battery should
return to full capacity.
Can the user service the Trimble Recon PowerBoot Module battery pack
themself?
No. The PowerBoot Module battery pack is not user-serviceable. Attempting to
service the PowerBoot Module battery pack will void your warranty.
C Caution – Do not puncture the battery cells, or dispose of them in a fire. The electrolyte in
the cells is alkaline, and can cause harm if it comes into contact with eyes or skin. If the
electrolyte does come into contact with eyes or skin, wash it off immediately with clean
water and seek medical advice.
How long will the battery remain charged if the PowerBoot Module
battery pack is not attached to a Trimble Recon controller?
At room temperature, the battery loses 20 % to 30 % of its capacity every 30 days. At
higher temperatures, the battery discharges at a faster rate. At lower temperatures, it
discharges at a slower rate.
How long will the battery remain charged if the PowerBoot Module
battery pack is attached to a Trimble Recon controller that is turned off?
If the PowerBoot Module battery pack is attached to a Trimble Recon controller, and
the controller is turned off and stored at room temperature, the battery loses 40 % to
60 % of its capacity every 30 days. At higher temperatures, the battery discharges at a
faster rate. At lower temperatures, it discharges at a slower rate.
Can I leave the PowerBoot Module battery pack attached to the Trimble
Recon controller for shipment or long-term storage?
No. Remove the PowerBoot Module battery pack before shipping or storing the
Trimble Recon controller.
If you leave the PowerBoot Module battery pack attached to the controller for
shipment, bumping or jostling during shipment can accidentally turn on the
controller. Some freight carriers refuse to carry, or accept liability for damage to,
electronic equipment that can be activated in transit.
If the controller is stored, unused, for more than two months with the PowerBoot
Module battery pack attached, the battery can be drained so deeply that the cell
polarity is reversed. Cell reversal can damage the battery.
Memory
The Trimble Recon controller has 128 MB of non-volatile NAND flash storage
memory and 64 MB of RAM.
Unlike many devices that run the Windows Mobile operating system, the Trimble
Recon controller has no RAM-based file system. All files are stored either in the flash
memory or on an external CompactFlash card. This means that all stored data is
maintained if power is lost.
The memory architecture of the Trimble Recon controller can be compared to the
memory in an office computer:
Flash memory
All user data and files are stored in the non-volatile flash storage memory.
To check how much free flash memory is available on the Trimble Recon controller,
tap / Settings / Control Panel / System, and then tap the System Info tab. This
tab shows the total flash memory capacity (128 MB) and the available storage space
in flash memory.
Note – The Windows Mobile operating system uses up to 19 MB of the NAND flash
memory for storing files and Windows registry information.
CompactFlash cards
External CompactFlash memory cards provide additional storage space for
applications and data files. When a CompactFlash card is inserted into the Trimble
Recon controller, it appears in the controller’s file system as a folder called Storage
Card.
To check how much free memory is available on the installed CompactFlash card,
open Windows Explorer, highlight the Storage Card folder, and then tap
File / Properties. The Properties dialog shows the total memory capacity of the
installed CompactFlash card and the available storage space on the card.
RAM
The Trimble Recon controller uses RAM mainly for running applications. However,
like other Windows Mobile devices, some RAM is allocated as database memory.
Some Windows Mobile applications use this memory to store information. For
example, the Microsoft ActiveSync® technology uses database memory to store
information for synchronization with the office computer.
To view the RAM allocation on the Trimble Recon controller, tap / Settings /
Control Panel / System, and then tap the Memory tab. This tab contains a slider bar
which can be adjusted to change the allocation of RAM between database memory
and program memory.
Note – Trimble recommends that you leave the slider bar at the default position. This
setting is suitable for most purposes.
Some RAM is reserved for use by the Windows Mobile operating system. To view
how much RAM is reserved for the operating system, tap / Settings / Control
Panel / System, and then tap the System Info tab. This tab shows the total RAM and
the amount of RAM that the operating system is using. Normally the operating
system uses about 8 MB.
Interfaces 4
If you only want to transfer files, you can use either a partnership or a guest
relationship.
4. If you selected the Yes option in the Set up a Partnership step:
If you have already set up a partnership between this Recon controller and
another computer, the Select Number of Partnerships step appears.
a. To synchronize the controller with only this office computer, select the Yes
option. Otherwise select the No option.
b. Click Next.
The Select Synchronization Settings step appears.
c. Select the types of information that you want to synchronize. If you only want
to transfer files, and do not want to synchronize information, Trimble
recommends that you clear all of the check boxes.
d. Click Next.
The Setup Complete step appears.
e. Click Finish to end the Get Connected wizard.
The Microsoft ActiveSync window appears, showing the name of the connected
controller if you set up a partnership, or Guest if you chose to create a guest
relationship.
5. To browse the contents of the Recon controller, click Explore. A Windows Explorer
window opens, showing the files on the Recon controller. Use this window to move
or copy files between the Trimble Recon controller and the office computer.
If you have set up an ActiveSync partnership, you can reconnect at any time simply by
connecting the Trimble Recon controller to the office computer. If you are using a serial
connection, a dialog appears on the Trimble Recon controller asking you to confirm that
you want to connect to the desktop.
If you use a guest relationship to connect the controller to the office computer, you must
complete the Get Connected wizard every time you connect to the office computer.
USB connection
When disconnecting the controller from the office computer, do not simply unplug the
USB cable from the office computer. If you unplug the USB cable without first
disconnecting from the ActiveSync technology, you may have problems reconnecting. To
disconnect, Trimble recommends that you do the following:
1. On the Trimble Recon controller, double-tap the
connection icon in the system tray. The Connected
to dialog appears.
2. Tap Disconnect to end the ActiveSync connection.
3. Unplug the USB cable from the office computer
and the Trimble Recon controller.
Serial connection
If you have difficulty creating a serial connection, make sure that you are using a correctly
wired null modem cable. Some null modem cables do not use all of the connections that
ActiveSync requires. You can purchase a compatible null modem cable from your local
Trimble Dealer.
Alternatively, you can use a voltmeter to test the pinouts on the cable that you are using. A
compatible null modem cable has female DB9 connectors at both ends. On both ends of
the cable, the pins are numbered as follows:
5 4 3 2 1
9 8 7 6
Use the voltmeter to confirm that both connectors use the following pinouts:
If any other pinouts are used, the cable will not support ActiveSync serial connections.
Troubleshooting 5
For the R3 system there is only some general system level troubleshooting that can be
done. The Trimble Recon controller is the only repairable item.
The Digital Fieldbook software must be set up correctly.
Icon Description
Controller is connected to and drawing power from an external supply.
Controller is connected to an external power supply and is recharging the external battery.
Power level is 100 % or 50 %. If this icon is on the top right it refers to the controller’s internal
battery. If it is below the internal battery, it refers to the power level of an external device.
A Trimble R3 or Zephyr antenna is in use. The antenna height is shown to the right of the icon.
Icon Description
A static point is being measured.
If no survey is running, the number of satellites being tracked is shown to the right of the icon.
If a survey is running, the number of satellites in the solution is shown to the right of the icon.
There are different versions of the Trimble Digital Fieldbook software and you need to
make sure that the customer has installed a version that is compatible with the R3 system.
The Release Notes on the CD contain a compatibility chart. If this is not available, you can
call Trimble Technical Support for further assistance. An example of a compatibility chart
is shown here. This chart refers to the Digital Fieldbook software version 2.0 which was
installed on the R3 system at the time it was first released.
B Tip – The R3 module is designed to work specifically with Trimble A3 GPS Antenna
(P/N 53406-10). Other antennas are not compatible with the R3 module.
Note – The only system level component in the R3 system that can be repaired is the
Trimble Recon controller. The Trimble R3 GPS module and A3 GPS antenna have to be
replaced if they fail.
Note – If the Plot screen appears, tap the List toggle switch (lower right-hand side).
Note – When a Trimble R3 module is connected to the Trimble Recon controller, the A3
antenna (P/N 53406-10) is automatically set as the default antenna. No other antenna can
be used with the Trimble R3 system.
Self diagnostics
To test for hardware faults, use the diagnostic tests provided on the Trimble Recon
controller. For more information, see Self-diagnostic tests for the Trimble Recon
controller, page 63.
General troubleshooting
Soft reset
A soft reset stops all running programs, but leaves all files in RAM intact. A soft reset may
be required after you have installed new software that includes new drivers. It may also be
necessary if the operating system stops responding. Most system problems can be solved
by a soft reset.
To perform a soft reset:
1. Hold down the
key and then also press and hold down the key.
2. Keep holding them down until the screen warns of a soft reset and counts down to
zero.
3. Once the boot screen appears, let go of the keys.
Hard reset
A hard reset erases all data in RAM, and then reloads the operating system into RAM from
the NAND flash memory. You should only perform a hard reset if a soft reset does not
solve a problem. When possible, you should always write down or save all important
customer information including their software key information. Some of the controller’s
RAM is allocated as database memory. When you perform a hard reset, information stored
in database memory is lost.
To perform a hard reset:
1. Hold down the key and then also press and hold down the key.
2. Wait for the display to give you a hard reset warning and count down to zero, then
release the keys when the boot screen appears.
Recovering data
If the controller fails to progress past the “mountain screen” in the start-up sequence,
before you reflash the unit, do the following to recover any saved data.
1. To enter the diagnostic mode, follow the sequence described on Manufacturing tests
(MfgTest), page 64.
2. When the boot loader menu appears, press more in the first level menu and then
again in the second level menu.
3. In the third level menu, press the recovery key . The message Recovery flag now
set (1) appears.
C Caution – Write down all software keys before reloading the operating system. On Windows
Mobile 2003 you can activate the Pocket Sprite backup to save a backup file to an external
memory card. You must change the backup file path to go to the external memory card first
before saving the backup file.
If you do not do this, you will lose the software key for the Digital Fieldbook software. If this
happens, call Trimble Technical support for assistance.
Equipment required
• The Trimble Recon controller to be updated.
• The AC power adaptor that was supplied with the Trimble Recon controller.
• The USB cable that was supplied with the Trimble Recon controller.
• An office or laptop computer with:
– the Microsoft Windows 98 Second Edition, Me, 2000, or XP operating system
installed
– a free USB port
– Microsoft ActiveSync technology version 3.7.1 or later installed
Note – You can install the ActiveSync technology from the Trimble Recon Resource CD,
or you can download it from the Microsoft website.
C Warning – You can do this only once. If you install the wrong serial number, you cannot remove
it. You will have to return the PCA board to TDS to clear the serial number from the Flash
memory.
To install the serial number so that it can be read during the MFG testing:
1. Activate the command prompt (DOS Window) to perform this procedure. If there is
not a command prompt icon in the Start / Programs section, do the following:
– Select Start / File Explorer.
– Select My Device from the drop down menu at the upper left.
– Tap the Windows folder.
– Scroll down to the cmd icon and tap it. You should now be at the command
prompt.
2. Use the virtual keypad to enter the following: awcutil -setserial:FSXXAXXXXX
Note – You must enter the command exactly as shown. This includes the space after
awcutil.
Installation method
When you run the updater utility, you can perform either an upgrade or a clean installation.
Trimble recommends that you choose the upgrade method.
• An upgrade updates the operating system only, and preserves your data files and
installed applications.
• A clean installation updates the operating system and erases all your data files and
installed applications. If you choose this method, you will lose all data and settings.
After the installation, you must reinstall all applications and drivers.
Both methods restore system settings (such as the date and time formats, desktop
background image, and other user preferences) to the factory defaults. After the
installation, you must reset your user preferences, and recalibrate the touch screen. You
may also need to reinstall software or drivers that store settings or data in the registry.
Updating method
You can upgrade the Trimble Recon controller automatically, using ActiveSync
technology, or manually. Trimble strongly recommends that you upgrade automatically. If
the operating system revision that is currently installed on the handheld is earlier than
revision 4.1.5, you must upgrade automatically.
You only need to upgrade manually if the operating system has become corrupted and will
no longer run (the handheld is “unbootable”). To upgrade manually, follow the instructions
in the installation wizard. For more information, click Help in any step of the installation
wizard.
6. Click Setup.
The installer unzips the update files, and then runs the Recon Firmware Update
utility:
Q Tools required
Q Disposable items
Q Disassembling the Trimble Recon controller
Q Reassembling the Trimble Recon controller
Tools required
• The stylus provided with the controller, or a medium straight driver
• Phillips #0 driver
• Torx T6 driver
Note – Maximum torque to set product assembly screws is 3.0 kgf·cm (2.6 lbf·in).
• Tweezers
• Trimble Seal Integrity Test Kit (P/N 48848-00S), and the following tools:
– Rubber vacuum cup assembly, 2½ Bellows style, 0.35" diameter, 1/8" male
connector
– Brass barb FPI adaptor ¼" x 1/8", fine point thread
• Modified CF-Cap seal (P/N RPR-RECCAPSEAL)
Disposable items
• Kapton tape
• Grease
• Thread seal tape (for the seal integrity test)
C Caution – Unless specified, keep all parts that you remove during the disassembly or repair of
the controller. Do not discard any part unless specifically directed to do so. Make sure that you
keep small components, such as screws and the display ground spring, in a safe place until
you reassemble the controller.
This section describes how to disassemble a Trimble Recon controller. To repair or replace
a specific part, only perform the disassembly steps you require to access and remove that
particular part. For example, to replace a PCB, you do not need to remove the display
assembly or keypad assembly.
You may need to disassemble the controller to:
• repair or replace the front or back housing
• repair or replace the printed circuit board
• repair or replace the touch screen display assembly
To repair, clean, or replace the keypad assembly, you do not need to disassemble the
controller. The disassembly and assembly of the keypad is covered in a separate section.
See Keypad assembly, page 59.
3. Unlock the latches on the PowerBoot Module battery pack. To do this, use the blade
end of the Trimble Recon stylus, or a medium straight screwdriver, to rotate the
latches counter clockwise until the arrows point towards the communication ports at
the bottom of the PowerBoot Module battery pack.
4. Slide the PowerBoot Module battery pack, shown below, off the controller by
pushing firmly with your thumbs away from the controller.
5. Use a Torx T6 driver to remove the eight Torx screws that hold the front and back
housings together. There are seven 12 mm case screws (P/N 58982-00S), and one
8 mm case screw (P/N 58993-00S). In the following figure, a circle shows the
location of each 12 mm screw. A square shows the location of the 8 mm screw.
8 mm
screw
6. Lift the back housing to separate it from the front housing. This exposes the printed
circuit board (PCB) in the front housing.
2. Use the Torx T6 driver to remove the 14 PCB screws (P/N 58994-00S) that secure
the PCB to the front housing. There are 12 screws around the perimeter of the PCB,
and 2 screws inboard. In the following figure, a circle shows the location of each
screw.
3. Gently pull the three flex cables out of the zero insertion force (ZIF) connectors on
the PCB.
Flex cable Flex cables
Before disconnecting
flex cables
Flex cable
Flex cables
After disconnecting
flex cables
4. Disconnect the microphone cable by gently pulling its connector out of the socket
on the PCB.
Connector
on microphone
cable
Socket
Location of
display ground spring
Display assembly
3. If the rigid black display spacer is taped to the display, remove the tape. The tape
keeps the parts in place during assembly.
4. Remove the rigid black display spacer from the back of the display.
Display spacer
C Caution – Use only the exact torque specified for each step and follow proper ESD procedures
at all times.
This section details how to reassemble a Trimble Recon controller. If the unit under test
has been completely disassembled, you must perform the steps in the specified order.
This section provides detailed instructions on the following steps:
1. Replacing the display assembly (see page 53).
2. Replacing the PCB (see page 55).
3. Re-sealing the controller (see page 58).
For information on disassembly, see Disassembling the Trimble Recon controller, page 45.
3. Turn the display assembly over and put the rigid display spacer (P/N 58996-00S) in
place, as shown in the following figure. Make sure that the three display cables are
routed between the display spacer and the display, and that the display spacer lies
flat against the display.
Flex cables
Display spacer
4. Place a small piece of Kapton tape across the display spacer, the display flex cable,
and the display.
5. Make sure that the display ground spring (P/N 58977-00S) is in place on the display
spacer. Use a small dab of lithium grease to hold the spring in place.
Note – This completes the reassembly of the display. It will be held in place after the PCB
is mounted.
Display
flex cable
Touch panel
flex cable
Frontlight
flex cable
b. The locating post in the center of the PCB is aligned with the locating post on
the display assembly
.
Locating post
Microphone
cable
Socket
Routing slot
C Caution – Do not over-tighten the screws. Maximum torque specification is 3.0 kgf·cm
(2.6 lbf·in).
6. Make sure that the battery seals (P/N 58979-00S) around the battery contacts are
firmly seated. If they are not, use the tweezers to move the seals into place.
Note – The battery seals may be wider on one side. If they are, place them around
the battery contacts so that the narrow side is closest to the edge of the housing
.
Battery contacts
Battery seal
(narrow side)
7. If this is a new replacement board, you must reinstall the model number and
operating system reinstalled. See Reinstall any software or drivers that store settings
in the registry., page 43.
8. Use tweezers to replace the main seal (perimeter gasket) (P/N 58995-00S) around
the PCB.
8 mm
screw
3. Replace the PowerBoot Module battery pack and then lock the latches.
4. Install the CF-Cap seal or the R3 module and then fasten the two mounting screws.
Keypad assembly
To repair, clean, or replace the keypad assembly, you do not need to disassemble the
controller. The keypad assembly can be removed and replaced without removing or
opening any other part of the controller.
The keypad assembly consists of a black rubber keypad (P/N F-2010-01), six single key
stems (P/N F-1030-01), and a key stem for the directional arrow (P/N F-1029-01). There
are no electronics in the keypad assembly.
Note – The following figures show the keypad and front housing separate from the rest of
the controller. This is for the purpose of demonstration only. The procedure can be
performed without disassembling the controller.
To remove the keypad assembly:
1. Use tweezers to peel the rubber keypad off the front housing.
Note – The keypad has a strong adhesive backing. If you plan to re-use the keypad,
try to avoid touching the adhesive as you remove the keypad.
2. Place the keypad face down on your work surface.
3. Use tweezers to pull the seven key stems off the back of the keypad.
Note – The keypad shown above is from one of the first Recon controllers built. In
later controllers, the keypads use less adhesive.
To replace the keypad assembly:
1. Use tweezers to place the keypad stems in the slots in the front housing.
2. If you have ordered a replacement keypad, use the tweezers to carefully remove the
backing. Make sure that the adhesive sticks to the keypad, not to the backing.
3. Carefully place the keypad in the front housing. Make sure that it is straight and that
the keys are aligned over the key stems.
C Caution – Place the keypad correctly the first time. The adhesive on the back of the keypad is
very strong, and will not re-adhere after multiple placements.
4. Press firmly over the whole keypad to ensure that it seals completely onto the front
housing.
5. Test the controller as described in Self-diagnostic tests for the Trimble Recon
controller, page 63.
Performance Verification 7
Test equipment
To test the Trimble R3 System you will need the following items:
• 2 CompactFlash cards, 256 MB capacity or higher
• 1 gold R3 system (P/N 75000-00 or equivalent)
• GPS signal at the workbench
Test software
Load the following test files onto each CompactFlash card:
• nand.nbo
• test.pcm
• test0.pcm
• test1.pcm
C Caution – There are many tests available in the Diagnostic menu. You should only run the
tests listed below. Other tests in the menu are factory tests, and can damage the equipment if
they are done improperly.
Diagnostic mode enables you to access self-diagnostic tests for the Trimble Recon
controller.
1. Reset the Trimble Recon controller. To do this, press and hold down . The
default image of the Trimble Recon controller and mountain appears.
2. Do one of the following:
– Hold down until the controller counts down to zero and shuts down.
– Quickly remove and replace the PowerBoot Module battery pack before the
unit reboots.
Note – If you shut down the unit as normal and then quickly remove the PowerBoot
Module battery pack, you will not need to perform a hard reset.
3. Do one of the following:
– On a controller running the Windows Mobile 2003 software for Pocket PCs
operating system, when the double beep sounds, quickly press and
simultaneously.
– On a controller running the Windows CE operating system, when the double
beep sounds, quickly press and
simultaneously.
You will hear a series of beeps and the Diagnostics screen appears:
CompactFlash test
1. Place the test CompactFlash card in the CompactFlash slot closest to the front of the
Trimble Recon controller.
2. Press (CFTest).
3. A message on the screen indicates whether the test file has been read properly. If the
text StartCF failed, aborting... appears on the screen, then the front CompactFlash
slot fails.
4. Remove the test CompactFlash card from the front slot and place it in the rear slot.
5. Press to execute the CFTest command.
6. A message on the screen indicates whether the test file has been read properly. If the
text StartCF failed, aborting... appears on the screen, then the rear CompactFlash slot
fails.
Backlight test
1. Press (Backlite).
2. If the backlight can be toggled on and off the unit under test has passed.
When you complete the Backlight test, you can exit from the Manufacturing test section.
To do this, press .
Additional tests
After you exit the Manufacturing test section, there are a number of additional tests that
you can run.
The tests are:
• Keypad test, page 66
• Display calibration test, page 66
To exit diagnostic mode:
1. Press .
2. Press again to reboot the Windows Mobile operating system.
Keypad test
1. Press (more).
1. Press to execute the KeyTest command. A list of keys, labelled S1 through
S10, appears. Each key represents a key on the keypad. The labels appear in reverse
video (black characters on a white background).
2. Press each key on the keypad. As you press each key, the controller beeps and the
corresponding label on the list changes to normal display (white characters on a
black background). If all keys respond properly the unit under test has passed.
3. Press and
to exit the test.
4. Press to exit the more menu.
6. Confirm that the SNRs that are shown are close to the standards of your bench
(gold) R3 module. See Figure 7.7.
Figure 7.7 Digital Fieldbooks Satellite list screen showing SNR’s for L1.
Note – You may need to let the unit under test run for a while to gather the GPS data from
the satellites.
7. Tap ESC and then tap Instruments and select Position. Confirm that the GPS
position matches the position for your location.
8. Do one of the following:
– If the SNRs and GPS position look normal, proceed to the next test, Testing the
A3 GPS antenna with the R3 module, page 69.
– If the SNRs are low or missing or the position is wrong, then the R3 module
under test has failed. If the R3 module fails this test, do the following using the
customer’s A3 antenna:
- measure the A3 antenna at the TNC connector for a short
- if the TNC connector is not shorted, test the A3 antenna on a known working
R3 module and see if its SNRs are normal.
Note – The SNR levels in this test will most likely not be the same as the SNR levels in the
previous R3 GPS Signal Test. Each workshop must have a known good “gold” R3 system
to establish the normal SNR and position for their location. When you test outside you
must also be familiar with each satellite and their SNR levels at any given time of day. SNR
levels also fluctuate throughout the year.
The system has now passed all tests. If you need to run a baseline survey to test further
accuracy you may do so. This is not covered in this revision of the manual.
Replacement Parts 8
The only system component that can be repaired is the Trimble Recon controller. The
Trimble A3 GPS antenna and the Trimble R3 module must be replaced if they have failed.
Q Tools
Q Assembling the Trimble Seal Integrity Kit, page 74
Q Installing the software, page 75
Q Testing vacuum, page 76
Q Testing pressure, page 80
Once the Trimble Recon controller is assembled, you must ensure that it is airtight. To do
this, Trimble recommends that you use a Trimble Seal Integrity Test Kit (P/N 48848-00S).
This kit is a complete vacuum and pressure leak test system that connects to a test
computer.
Tools
In addition to the kit, you need the following tools:
• Open-end adjustable wrench
• Channel locks
• Pliers
B Tip – If you have a 1/4" to 1/8" Barb nipple from a previous Seal Integrity Kit, you can use that.
2. Screw the two 1/4" nipples onto one end of the TEE and to the middle outlet, and
then tighten the nipples firmly.
3. Screw the PV350 threaded end into the TEE and then tighten firmly.
4. Screw the 1/8" to 1/4" Barb into the 26919-TL vacuum adaptor.
5. Install the small O-ring over the threaded end of the adaptor.
6. Install one of the vinyl tubes between the adaptor and the TEE.
7. Install the other vinyl tube between the Vac/Press pump and the TEE.
Hardware requirements
To run the Trimble Seal Integrity test, the computer must have a physical RS232 port
(DB9).
Setting up communication
To set up communication between the computer and the DMM.
1. Run the DMM506.EXE program.
2. Plug the PV350 into the common (–) and volt (+) terminals. You may need to install
the 9 V battery in the PV350: see the instruction sheet.
3. Select the mV scale on the DMM. You may need to install the 9 V battery in the
DMM: see the instruction sheet.
4. Connect one end of the RS232 cable to the DMM and the other end to an RS232
port on the computer.
5. Turn on the DMM.
6. Turn the PV350 by sliding the switch to the cmHg in Hg position (vacuum).
7. Click Menu on the DMM repeatedly. When the RS232 in the display blinks, click
Return on the DMM.
8. On the computer:
– Select the Setup menu (at the top) and then select the interface item. Choose the
appropriate COM port.
– Select Sample Rate and set the rate to 1 per second.
Once the computer and the DMM are communicating:
– the DMM shows TX and RX symbols
– the program on the computer shows values and a connection
Troubleshooting communication
If the computer and the DMM are not communicating, double-click the Trans menu item
on the computer and select ON.
If this does not work, make sure that:
• ActiveSync technology has been removed from the computer
• the RS232 cable is connected and working
• the RS232 label is on the left side of the DMM screen
Testing vacuum
Figure A.2 shows the screens and buttons used during vacuum testing.
Reset button
Reset buttons
Print button
C Caution – The Trimble Seal Integrity test is highly sensitive to cell phone and radio
transmissions. If you do not eliminate such transmissions, the graph will show erratic values.
To test vacuum:
1. Connect the vacuum adaptor to the unit:
a. Remove the brass cap from the vacuum adaptor and install the 10-32 brass nut
onto the vacuum adaptor.
b. Install the adaptor into the seal port of the unit.
c. If the unit has a vent hole, install a piece of Kapton tape over the vent hole to
seal it.
Note – The O-ring must be installed before you test vacuum.
2. Make sure that the hand pump is in Vacuum mode. Pull the trigger while watching
the display. Do not exceed –5 mV.
3. Make sure that the PV350 is set to the Vacuum setting (cmHg or inHg).
Turn on the PV350 at least three minutes before you run the seal integrity test. This
allows time for the circuits to stabilize.
4. Start the DMM506 program.
5. Activate communication between the computer and the DMM. See Setting up
communication, page 75.
C Caution – Make sure that the DMM is set to “Don't turn off” mode. Otherwise it will shut off and
lose communication with the computer.
6. On the PV350, adjust the Zero potentiometer until the mV reading on the DMM is
as close to zero as possible.
7. On the computer, click Graph-Display.
There should be two screens showing details of the DMM:
– Protek506 is displayed at the top of the main screen. Move the main screen to
the left.
– Move the graph screen to the right, and position the two screen side by side.
8. On the graph screen:
a. In the Vertical higher limit field, enter 0.
b. In the Vertical lower limit field, enter -6.
c. Click OK.
d. Set the Vertical scaling factor to "m (x 1E-3).
e. Set the Magn (magnification factor) to 1:4. Time/Div will be 40.0 seconds.
9. Pull the hand pump trigger slightly. Check the displays. If the reading goes past
–6 mV, relieve some of the vacuum until the reading is at or below –5 mV.
10. Click the Reset buttons (see Figure A.2 on page 76) as follows:
B Tip – You can use this data acquisition system to monitor many things (for example,
temperature, voltage, or current) over time. It is especially useful for recording AC power.
• Figure A.4 shows the same screen after some time had passed. It was clear that the
unit leaks. Look at the deviation in the Relative Delta and Relative % values. In this
case, the receiver leaked because the dustcaps had not been inserted.
Figure A.3 Example: Vacuum testing a 4700 GPS receiver (first reading)
Figure A.4 Example: Vacuum testing a 4700 GPS receiver (second reading with leak apparent)
Testing pressure
C Caution – Only test pressure if you are specifically instructed to do so. Otherwise, test vacuum
only. Some units, such as the Trimble 4800 GPS receiver, will blow up if you pressure test
them!
1. Complete Steps 1 through 7 as described in Testing vacuum, page 76.
2. On the graph screen:
a. In the Vertical higher limit field, enter 6.
b. In the Vertical lower limit field, enter 0.
c. Click OK.
3. Change the PV350 to the appropriate pressure scale (kPa or PSI).
4. Change the hand pump to the pressure mode.
5. Pull the trigger on the hand pump slightly. Check the displays. Make sure that the
range has not been exceeded.
6. On the graph screen, click Reset.
7. On the main screen, click Auto and the three buttons to the right of it.
Again, there should be no large positive and negative fluctuations. The unit is
leaking if you see a deviation greater than 500 uV.
If a unit passes the vacuum test but fails the pressure test, check where and how the seals
are mounted. Some Trimble products only require a vacuum test but not the pressure test.
Always refer to the Maintenance and Repair section of the products manual to see which
tests should be performed.
Standards C
Q Hardware standards
Q Military standards
Hardware standards
This section explains the standards that were used to evaluate the ruggedness of the
Trimble Recon controller.
The Trimble Recon controller is tested to IP67 (dust-tight and temporary immersion).
Military standards
Keypad comparison D
The figures shows the keypad buttons on the Trimble Recon controller when it is:
• running the Windows CE operation system
S1 S3
S2
S4 S5 S6 S7
S8 S9 S10
• running the Windows Mobile 2003 operating system for Pocket PCs
S1 S3
S2
S4 S5 S6 S7
S8 S9 S10
Note – The numbers shown in the illustrations (S1 through S10) do not appear on the
keypad, but are an indication that the buttons are in the same position regardless of the
menu that is active or the operating system and are used in the same way.
The appropriate item on the Access a right-click (shortcut) menu.
screen
The appropriate letter key on Access a drop-down menu.
the on-screen keyboard.