Guide Evaluators: Hospital Safety Index
Guide Evaluators: Hospital Safety Index
Guide
for Evaluators
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A publication of the Area on Emergency Preparedness and Disaster Relief of the Pan American
Health Organization, Regional Office of the World Health Organization (PAHO/WHO).
The views expressed, the recommendations made, and the terms employed in this publication do
not necessarily reflect the current criteria or policies of PAHO/WHO or of its Member States.
The Pan American Health Organization welcomes requests for permission to reproduce or trans-
late, in part or in full, this publication. Applications and inquiries should be addressed to the Area on
Emergency Preparedness and Disaster Relief, Pan American Health Organization, 525 Twenty-third
Street, N.W., Washington, D.C. 20037, USA; fax (202) 775-4578; e-mail: disaster-publications@
paho.org.
This publication has been made possible through the financial support of the Division of Hu-
manitarian Assistance, Peace and Security of the Canadian International Development Agency (HAPS/
CIDA) and the Office of Foreign Disaster Assistance of the United States Agency for International
Development (OFDA/USAID).
Contents
1. Acknowledegements ............................................................................................................ 5
2. Preface ............................................................................................................................................ 7
11. Glossary........................................................................................................................................77
3
ACKNOWLEDGEMENTS 1
T
he Hospital Safety Index represents a significant collective achievement in improving the safety
of health facilities, an area PAHO/WHO has promoted and supported for more than 20 years.
Disaster mitigation activities have been carried out with a large number of actors, both public
and private, individuals and institutions. Many countries in the Americas have achieved important
progress in terms of making their health facilities safer, more resilient and better prepared in disaster
situations. This accumulated knowledge has made it possible to develop a practical tool such as the
Hospital Safety Index, which has been compiled and tested over the last two years until consensus was
reached for its publication and distribution. Comments and observations are certain to arise as the
Index continues to be applied and these will enable us to improve future editions.
PAHO/WHO wishes to recognize all the specialists and organizations that have supported this
process, and in particular those who have taken part in a practical way in the development of the Hos-
pital Safety Index. Some of these people belong to PAHO/WHO’s team of experts from the Disaster
Mitigation Advisory Group (DiMAG). The list of authors and of those who have contributed is as
follows:
Main contributors
Carlos Llanes Burón, from Cuba
María Luisa Rivada Vázquez, from Cuba
Felipe Cruz Vega, from México
Guadalupe Gaona, from México
Luis Alfonso Cervantes, from México
Marcela Cámpoli, PAHO/WHO consultant
Other members of the DiMAG and national experts who participated in the review of the
checklist, the Safety Index Calculator and the Guide for Evaluators:
Tony Gibbs, from Barbados; David Taylor, from PAHO/WHO; Carlos Zavala and Alberto
Bisbal, from Peru; Miguel Cruz and Rocío Sáenz, from Costa Rica; Agustín Gallardo and
Ruben Boroschek, from Chile; Ferdinard Recio, from Mexico; as well as several experts from
the San Simon University, in Cochabamba, Bolivia and the School of Civil Engineers, in
Manabi, Ecuador.
5
PREFACE 2
W
hen disaster strikes, a community’s critical services must be able to protect the lives and
well-being of the affected population, particularly in the minutes and hours immediately
following impact. The ability of health services to function without interruption in these
situations is a matter of life and death. It is imperative that all health services are housed in structures
that can resist the force of natural disasters, that equipment and furnishings are not damaged, that vital
connections (such as water, electricity, medical gases, etc.) continue to function, and that health person-
nel are able to provide medical assistance when they are most needed.
The countries of the Americas1, along with more than 160 countries around the world at the 2005
World Conference on Disaster Reduction,2 adopted “Hospitals Safe from Disasters” as a national risk
reduction policy in order to ensure that all new hospitals are built to a level of safety that will allow
them to function in disaster situations. ‘Safe hospitals’ initiatives also call for the use of mitigation mea-
sures to reinforce existing health facilities, particularly those providing primary health care.
Defining the term ‘safe hospital’ will help to guide the process. According to the PAHO Disaster
Mitigation Advisory Group (DiMAG), a safe hospital is a facility whose services remain accessible and
functioning at maximum capacity and in the same infrastructure, during and immediately following
the impact of a natural hazard. Today, thanks to their contribution and to inputs from national experts,
a rapid and low-cost diagnostic tool—the Hospital Safety Index—has been developed to assess the
probability of a hospital or health facility remaining operational in emergency situations.
This “Guide for Evaluators of Safe Hospitals” provides a step-by-step explanation of how to use
the Safe Hospitals Checklist, which leads to obtaining the hospital’s Safety Index. It also serves as the
basic reference document for those responsible for evaluating hospital safety in disaster situations.
Applying the Safe Hospitals Checklist yields useful information about a facility’s strengths and
weaknesses. Once the evaluation is complete, the evaluation team presents its findings to the hospital
board of directors and staff. The hospital staff will be responsible for making the changes needed to
improve the hospital’s safety level, within the recommended time frame.
The Hospital Safety Index provides an overview of the probability of a hospital or health facility
remaining operational in emergency situations taking into account the environment and the health
services network to which it belongs. As a comparison, it is like an out-of-focus snapshot of a hospital:
it shows enough of the basic features to allow us to quickly confirm or reject the presence of imminent
risks.
It is important to point out that the Index was built with the knowledge of professionals from
different specializations and that consensus was achieved following intense discussions and its applica-
tion in a limited number of health facilities (around 200). The Index also has an element of subjectivity
on the part of the specialists using it. Experts recognize that it is the best system of rapid evaluation
that exists, but that it is probable that it will need to be revised in the near future after its large-scale
application.
T
he purpose of this guide is to have an orientation document to estimate the Hospital Safety
Index, that will facilitate the determination of the hospital’s capacity to continue providing
services after a natural adverse event, and guide necessary intervention actions to increase the
hospital’s safety in case of disasters.
The objectives of this Guide are:
a. To give evaluators an objective and standardized approach to applying the Safe Hospitals
Checklist, so that they can make an initial determination about whether or not the hospital
will be able to function in the immediate aftermath of a disaster.
b. To recommend activities and measures to improve hospital safety.
c. To provide standard criteria for elements that will be evaluated in different contexts.
d. To simplify recording and classifying information about the strengths and weaknesses found
in a health facility, individually and as part of a health service network.
e. To support groups of experts from a variety of disciplines who are committed to risk reduction
and disaster response.
This Guide includes sections on methodology, two forms and a section on using the safety index and
a basic glossary of terminology.
a. The methodology section provides the evaluator with an overview of the process and what to
consider when using the checklist.
b. Form 1, “General Information About the Health Facility” (in Annex 1) is filled out by the
facility being evaluated.
c. Form 2, the “Safe Hospitals Checklist” (Annex 2) is completed by the evaluation team.
d. Guidance as to how to calculate the “Hospital Safety Index”.
e. Glosary: provides standardized vocabulary for all those involved in the process.
While this document was developed for health service facilities, it can be used as a reference to
evaluate other public services and facilities carrying out the corresponding technical adaptations and
taking into account national and international standards.
9
CONCEPTUAL ASPECTS 4
OF RISK REDUCTION
N
early all communities are exposed to a variety of adverse phenomena, whether of natural ori-
gin or caused by human activity. Among these are hurricanes, floods, earthquakes, forest fire,
drought, volcanic eruptions, chemical accidents, terrorist attacks, and outbreaks of disease.
All of these adverse events disrupt the routine life of a community and have a range of human and
material consequences. Homes are destroyed, communities are isolated, and basic services are damaged.
People lose their jobs and businesses; crops are destroyed and agricultural production is brought to a
standstill; domestic animals are lost. There is chaos. People go missing, are injured, or killed.
Disasters are not natural. Disaster risk, defined as the likelihood that damages will overwhelm
the ability of the affected community to respond, is the function of a hazard in combination with vul-
nerability. The hazard, which is the probability that a potentially damaging phenomenon will occur,
interacts with vulnerability, which is the likelihood that a community will be adversely affected by that
hazard. Hazards can be of natural origin or caused by human activity, but vulnerability is always an
expression of planning, construction, and development. Communities have more or less resilience to
the disasters that occur at their location.
The extent and severity of the damage caused by an adverse event is inversely proportional to the
level of resilience of a community: the more resilient, the less damage. Finally, the capacity to respond
determines whether an adverse event will be an emergency or develop into a disaster.
Human activity determines the likelihood of damage and the capacity to respond to a disaster. The
main factors influencing disaster risk are: human vulnerability expressed primarily by levels of poverty
and social inequality; rapid population growth, mainly among the poor who settle in areas that present
a variety of natural hazards (e.g., river beds, riverbanks, and steep slopes); increasing environmental
degradation, particularly because of poor land-use practices and their impact on climate change; poor
planning; and the lack of early warning systems.
We can say, then, that disasters “respect” borders and social conditions. Disasters cause propor-
tionally more damage to developing countries and the poorest communities. Hurricanes can hit two
countries or two communities with the same wind speed and amount of rain, but the extent of damage
to lives, infrastructure, and health services will be very widely divergent because of different levels of
vulnerability in the two communities.
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HOSPITALS SAFE FROM DISASTERS 5
A
ccording to information from the Member Countries of PAHO/WHO, 67% of the Region’s
approximately 18,000 hospitals are located in areas with disaster hazards.3 In the last decade,
some 24 million people were without health services for months and sometimes for years as
a direct result of disaster damage. In the Region of the Americas, it is estimated that a hospital that is
out of service leaves some 200,000 people without health care. The loss of emergency services during
disasters severely lessens the possibility of saving lives.
According to a report prepared by the U.N. Economic Commission for Latin America and the
Caribbean (ECLAC),4 damage to health infrastructure caused by disasters in the Region of the Ameri-
cas amounted to more than US$ 3.12 billion over a 15-year period. When we factor in the health costs
for the millions who went without health services during an extended period, indirect losses are much
higher.
Functional breakdown is the main cause for service interruption in hospitals after a disaster; only
a small proportion of hospitals are put out of service because of structural damage. The measures to
prevent functional collapse require much less of an investment than preventing a building’s collapse.
However, the technology, policy, and management of hospital performance in disasters continue to be
a major challenge.
Natural disasters are not the only cause of functional and physical collapse of a facility and the re-
sulting deaths. Hospitals are built without taking into account natural hazards and when maintenance
is neglected, systems deteriorate over time. However, the vulnerability of health facilities can be reversed
through sustained political support, as has been shown in a variety of projects.
In designing new, safe hospitals, there are three safety objectives:
I) Protect the life of patients, visitors, and hospital staff,
II) protect the investment in equipment and furnishings, and
III) protect the performance of the health facility.
The aim of the Hospitals Safe from Disasters strategy is to ensure that hospitals will not only
remain standing in case of a disaster, but that they will function effectively and without interruption.
Emergencies require an increase in treatment capacity, and the hospital must be ready for optimal use
of its existing resources. The hospital must also ensure that trained personnel are available to provide
high quality, compassionate, and equitable treatment for disaster victims.
3 CD47/INF/4 Progress report on disaster preparedness and response to health disasters at national and regional levels www.paho.org/
English/GOV/CD/CD47-inf4-e.pdf.
4 UN/ECLAC. LC/MEX/L.291 Economic impact of natural disasters in health infrastructure. This report was presented at the Interna-
tional Conference on Disaster Mitigation in Health Facilities, Mexico D.F., 1996.
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HOSPITAL SAFETY INDEX 6
M
aking all health facilities safe in the event of disasters poses a major challenge for countries.
It is not only because of the high number of facilities and their high cost, but because there
is limited information about current safety levels in hospitals.
Hospitals represent more than 70% of public spending on health in Latin America and the Carib-
bean.5 Most of this spending is for specialized health personnel and sophisticated and costly equipment.
It is critical that hospitals continue to work in case of disaster. The public immediately goes to the clos-
est hospital for medical assistance in emergencies, without considering that these facilities might not be
functional owing to the impact of a natural event.
It is important, therefore, to identify the safety level of hospitals should a disaster occur. As part of
risk reduction strategy in the health sector, hospital evaluations aim to identify elements that need im-
provement in a specific hospital, and to prioritize interventions in hospitals that, because of their type or
location, are essential during and after a disaster.
Detailed vulnerability studies typically include in-depth analysis of hazards and structural, nonstruc-
tural, and organizational vulnerability. Each of these aspects requires the input of specialists who have
experience in disaster reduction. These vulnerability studies generally take several months to complete and
cost the hospital tens of thousands of dollars.
For that reason, the development of the Hospital Safety Index is a very important step toward the
goal of less vulnerable hospitals. The PAHO Disaster Mitigation Advisory Group (DIMAG) and national
experts came together to devise a method for quick and inexpensive evaluation of hospitals. A checklist
helps to assess different variables and safety standards for a hospital. A scoring system assigns the relative
importance of each variable, which, when calculated, gives a numeric value to the probability that a hos-
pital can survive and continue to function in a disaster.
The Hospital Safety Index not only estimates the operational capacity of a hospital during and after
an emergency, but it provides ranges that help authorities determine which facilities most urgently need
interventions. Priority might be given to a facility where the safety of occupants is determined to be at risk
during a disaster, or to a facility where equipment is at risk, or where maintenance is needed.
The safety index is not only a tool for making technical assessments, but it provides a new approach
to disaster prevention and mitigation for the health sector. It is not an “all or nothing” approach to hos-
pital safety, but allows for improvement in a facility over time. The index does not replace an in-depth
vulnerability assessment, but it helps authorities to quickly determine where interventions can improve
safety.
5 Pan American Health Organization. Transformation of hospital management in Latin America and the Caribbean, 2001.
15
PROCEDURES AND RECOMMENDATIONS 7
FOR EVALUATING HEALTH FACILITIES
General coordination
The group responsible for general coordination is made up of professionals at the decision-making
level from relevant agencies (Ministry of Health, Social Security, etc.) who initiate the evaluation process
in each institution. This group will calculate the safety index, gather data, and develop and maintain
databases, among other duties. They are also responsible for selecting and training evaluators, forming
the evaluation teams, and facilitating the first contact between the evaluation team and representatives
of the institution being evaluated.
The general coordination group has overall responsibility for carrying out recommendations of
the evaluation team in terms of improvements to a facility. The group is responsible for overseeing the
safety of the health network in general in case of disasters. It participates in strategic decision-making
and developing plans, programs, and policies for the welfare of the health service network in case of
disasters.
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Hospital Safety Index GUIDE FOR EVALUATORS
The size and number of teams can vary according to the complexity of the facility. The team should
request the advice of specialists when necessary.
All professionals involved in the process receive training in the objectives and methodology of the
safe hospitals evaluation, filling out the Safe Hospitals Checklist, interpretation of results, and preparation
of a final report.
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PROCEDURES AND RECOMMENDATIONS FOR EVALUATING HEALTH FACILITIES
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Hospital Safety Index GUIDE FOR EVALUATORS
assessing, and coordinating hospital activities for the periods before, during, and after a disaster, ensuring
the participation of all hospital workers. The structure of this committee should reflect that of the particu-
lar facility, but in general should have the following membership:
• Hospital director
• Director of administration
• Chief of emergency unit (coordinator)
• Chief of nursing
• Medical director
• Chief of maintenance and transportation
• Chief of security
• Labor union representative
• Community representative
• Other hospital personnel as deemed necessary.
This committee’s main task is to guide the development and execution of a plan that integrates
management of risk and of disaster and emergency response. Among other responsibilities, the committee
determines the hospital’s internal disaster response standards and functions, oversees permanent training
and education for staff, and promotes cooperation and integration with the community it serves.
The by-laws of the Hospital Disaster Committee should be formalized before the evaluation process
begins.
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PROCEDURES AND RECOMMENDATIONS FOR EVALUATING HEALTH FACILITIES
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Hospital Safety Index GUIDE FOR EVALUATORS
an evaluator might justify a positive or negative rating, include questions raised by the facility about a
response in the checklist, or emphasize urgent measures that should be taken to improve the hospital’s
safety. The comments section can also include general references to the facility that are not included in the
evaluation modules or that might warrant another opinion.
The evaluation and comments must be made in the local language. Any translations of the material
must be faithful to the meaning of the content.
Once the evaluation is completed, the facility being evaluated has the opportunity to add general
comments regarding the process and the evaluation team. This feedback is essential for improving the
evaluation process.
Recommendations are the responsibility of the general coordination, who should present them in
writing in the final report.
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BRIEF DESCRIPTION OF 8
THE EVALUATION FORMS
23
e. The values assigned to each variable are in accordance with established standards (for example,
PAHO manuals, local construction codes, and institutional standards and rules).
f. Criteria are applied most strictly in the critical areas of the hospital where the demand for
treatment is greatest in an emergency
g. For the evaluation process to be considered complete, all items must be analyzed.
h. The checklist includes instructions for filling in each of the items. Only one box for each item
being evaluated should be marked with an “X” (low, medium, or high) for safety level, level of
organization, level of implementation, or level of availability.
2. Structural safety
Evaluating structural safety of the facility involves assessment of the type of structure, materials, and previ-
ous exposure to natural and other hazards. The objective is to determine if the structure meets standards for
providing services to the population even in cases of major disaster, or whether it could be impacted in a way
that would compromise structural integrity and its functional capacity.
Safety in terms of prior events involves two elements. The first is whether the facility has been exposed to
natural hazards in the past, and its relative vulnerability to natural hazards. Second, the evaluators must deter-
mine how the facility was impacted or damaged in the past and how the damage was addressed.
The evaluators attempt to identify potential risks in terms of the type of design, structure, construction
materials, and critical components of the structure.
Structural systems and the quality and quantity of construction materials provide the stability and resis-
tance of a building against natural forces. Making adjustments in a structure for a given phenomenon is essen-
tial, since a structural solution can be valid for hurricanes but not for earthquakes.
3. Non-structural safety
The failure of non-structural elements does not usually put the stability of a building at risk, but it
can endanger people and the contents of a building. Evaluators determine whether these elements could
separate, fall, or tip which could have an impact on important structural elements. Evaluators will verify
the stability of non-structural elements (provided by, for example, supports, anchors, and secure storage)
and whether equipment can function during and after a disaster (for example, whether there are safety
valves for reserve water tanks and alternative connections to networks, etc.). This analysis includes the
24
BRIEF DESCRIPTION OF THE EVALUATION FORMS
safety of critical networks (for example, the water system, power, communications); heat, ventilation, and
air conditioning (HVAC) systems in critical areas; and medical diagnostic and treatment equipment.
Architectural elements such as facings, doors, windows, and cantilevers are evaluated to determine
their vulnerability to water and the impact of flying objects. Safety of access to the facility and internal and
external traffic are taken into account in this section, along with lighting systems, fire protection systems,
false ceilings, and other components.
25
HOW TO CALCULATE THE 9
HOSPITAL SAFETY INDEX
27
Hospital Safety Index GUIDE FOR EVALUATORS
The evaluator should interpret results in the context of other health facilities in the area’s health
service network, the location of the facility, and the type of population it serves.
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INSTRUCTIONS TO COMPLETE 10
THE CHECKLIST
Before applying the check list, make sure that the previous steps described in the proceedings and
recommendations for the evaluation of the health facility have been completed.
In this section each one of the 145 aspects or variables to be evaluated are described and guidance
is provided as to how best to establish the corresponding degree of safety: High (H), Average (A) or
Low (L). All of the variables need to be evaluated and assessed and the result of the evaluation should
be noted down in the check list.
The degree of safety will be evaluated in accordance with the standards established for each vari-
able and the individual and collective experience of the group of evaluators. It is recommended that ad-
ditional information or comments on the variable assessed should be noted in the observations column.
Take into account that some variables include a note in capital letters which indicates the possibility
that it may not be possible to evaluate this variable and as a result, this could be left blank, with no
answer. Even in these cases, careful analysis is recommended to reconfirm that the condition described
in capital letters is fulfilled before leaving this blank and evaluating the following variable.
On completion of each module in the check list: Geographical location, structural safety, non-
structural safety and functional capacity, comments or general observations should be noted as well as
the name and signature of the evaluators.
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Hospital Safety Index GUIDE FOR EVALUATORS
1.1 Hazards
Under this point, the different types of hazards are analyzed (geological, hydro-meteorological, so-
cial, environmental, chemical and technical) related to the location where the health facility is located.
The extent of the hazard to which the hospital is exposed is considered to be directly proportional to
the probability of the occurrence of a hazard and its magnitude.
In this way, they can be classified as high (high probability of a hazard taking place or high-mag-
nitude hazard), medium (high probability of a moderate hazard) and low (low probability or a hazard
of low magnitude).
Refer to hazard maps. Request the Hospital Disaster Committee to provide the map(s) showing
safety hazards at the site of the building.
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INSTRUCTIONS TO COMPLETE THE CHECKLIST
• Landslides
Refer to geological maps to rate the hospital’s level of exposure to landslide hazards caused by
saturated soils.
• Others (specify)
Refer to hazard maps to identify other hydro-meteorological hazards not listed above. Specify
the hazard and rate the corresponding hazard level for the hospital.
1.1.3 Social phenomena
• Population gatherings
Rate the hospital’s exposure to hazard in relation to the type of population it serves, its proxim-
ity to population gatherings and prior events that have affected the hospital.
• Displaced populations
Rate the hospital’s exposure to hazard in terms of people who have been displaced as a result
of war, socio-political circumstances, or due to immigration and emigration.
• Others (specify)
If other social phenomena affect the safety of the hospital, specify them and rate the level of
hazard for the hospital accordingly.
1.1.4 Environmental phenomena
• Epidemics
With reference to any past incidents at the hospital and specific pathogens, rate the hospital’s
exposure to hazards related to epidemics.
• Contamination (systems)
With reference to any past incidents involving contamination, rate the hospital’s exposure to
hazards from contamination of its systems.
• Infestations
With reference to the location and past incidents at the hospital, rate the hospital’s exposure to
hazards from infestations (flies, fleas, rodents, etc.).
• Others (specify)
With reference to any past incidents at the hospital specify any other environmental phenom-
ena not included above that might compromise the level of safety of the hospital.
1.1.5 Chemical and/or technological phenomena
• Explosions
With reference to the hospital’s surroundings, rate the hospital’s exposure to explosion hazards.
• Fires
With reference to the exterior of the hospital building, rate the hospital’s exposure to external
fires.
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Hospital Safety Index GUIDE FOR EVALUATORS
32
INSTRUCTIONS TO COMPLETE THE CHECKLIST
1. Has there been prior structural damage to the hospital as a result of natural
phenomena?
The evaluators will determine whether structural reports indicate that the level of safety has been
compromised in the past by a natural phenomenon.
To get historical accounts of damage to the facility, it is important to interview personnel who
have worked the longest in the hospital, no matter their position. Cleaning personnel, kitchen staff, ad-
ministration, or support staff can relate their experiences in the hospital during disasters in the past. Ask
specifically about structural damage they might have observed. Most people remember damage to non-
structural elements, which are usually numerous. If the hospital has suffered recent damage, it is likely
that there are published accounts of the event. Certain reports might be accessible on the Internet.
In some cases the question does not apply to the facility because a variable does not exist. Only in
such cases, and where there are instructions to leave boxes blank if the question does not apply, should
the question not be answered.
The safety index has a special formula for calculating elements that are not applicable. When rat-
ings from the checklist are entered, only the elements that have been evaluated are calculated.
Safety ratings for item No. 1 are: Low = Major damage; Average = Moderate damage; High =Minor
damage.
2. Was the hospital built and/or repaired using current safety standards?
The evaluator will verify whether the building has been repaired, the date of repairs, and whether
repairs were carried out using standards for safe buildings. Once the date of repairs is established, it will
be possible to determine what construction standards were in force when repairs were made.
As mentioned earlier, elements that are highlighted in the checklist are particularly important
for the evaluation, which is the case for this question. Evaluators should make an in-depth assess-
ment of prior construction work in the facility. They should interview a variety of people, particularly
maintenance staff who have experience in the facility, and, if possible, the people responsible for the
construction.
Safety ratings for Item No. 2 are: Low: Current safety standards not applied; Average = Current safety
standards partially applied; High = Current safety standards fully applied.
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Hospital Safety Index GUIDE FOR EVALUATORS
hazards or future events, increasing vulnerability for the facility and its occupants. For example, filling
in an open space between two columns with a masonry wall redistributes loads in a building. A modi-
fication such as this could cause columns to fail.
Safety ratings for item No. 3 are: Low = Major remodeling or modifications have been carried out;
Average = Moderate remodeling and/or modifications; High = Minor remodeling and/or modifications or no
modifications were carried out.
2.2. Safety of the structural system and type of materials used in the building
This second aspect to be assessed in the structural module corresponds to sub-module 2.2 and is
made up of 10 items or rows in the checklist developed under items 4 to13.
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INSTRUCTIONS TO COMPLETE THE CHECKLIST
8. Structural redundancy
Redundancy is a normal part of structural systems, and is essential for the safety of hospital buildings. The
evaluation aims to ensure that the hospital can resist the lateral forces caused by earthquakes and in major hur-
ricanes in the two main orthogonal directions of the building.
Evaluators will review structural plans of the hospital building and verify at the site whether the structure
actually meets the design criteria in the two principal orthogonal directions. A building with fewer than three
lines or axes of resistance in any of the major directions is vulnerable to major demands of resistance and rigid-
ity.
While not one of the items in the checklist, evaluators should be aware that the three lines of resistance do
not guarantee structural redundancy in rigid-framed buildings, with structural beams and/or walls, and with
good beam-column connections. In some cases it will be necessary to evaluate structural safety of other designs
such as flat slab with flat beams and note the safety level.
Safety ratings for item No. 8 are: Low = Fewer than three lines of resistance in each direction; Average = Three
lines of resistance in each direction or lines without orthogonal orientation; High = More than three lines of resistance
in each orthogonal direction of the building.
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Hospital Safety Index GUIDE FOR EVALUATORS
36
INSTRUCTIONS TO COMPLETE THE CHECKLIST
figurations are present, such as L-shaped, T-shaped, U-shaped, or cruciform plans, or more complicated
configurations.
Another aspect that the evaluator must check is the relative position of the frames (framework of
beams and columns) and the shear walls since this determines the response of horizontal diaphragms
(slabs) in terms of displacement and rotation. The presence of large openings in horizontal diaphragms
due to interior patios or for access to stairs and elevators make the structure more vulnerable to lateral
loads caused by earthquakes and intense hurricanes. During extreme phenomena such as earthquakes or
high winds, poorly distributed mass can cause excessive loads in some areas of a structure, resulting in its
collapse. The evaluator should determine if these conditions exist and whether there are structural ele-
ments designed to mitigate these effects.
Safety ratings for item No. 11 are: Low = Shapes are irregular and structure is not uniform; Average =
Shapes are irregular but structure is uniform; High = Shapes are regular, structure has uniform plan, and there
are no elements that would cause torsion.
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Hospital Safety Index GUIDE FOR EVALUATORS
and the natural forces that can affect it. The evaluator will look at variables both independently and
in their entirety to estimate structural behavior in response to different hazards or dangers other than
earthquakes. For example, a building’s design might be adequate to resist seismic forces but it could
be very vulnerable to hurricanes, and vice versa. For this item, evaluators will give greater weight to
the qualitative part of the safety index, that is, the level of exposure to each hazard. This will satisfy the
answer as to whether the facility’s structural design is adequate to resist natural forces.
Safety ratings for No. 13 are: Low = Low structural resilience to natural hazards present at the site of
the hospital; Average = Satisfactory structural resilience; High = Excellent structural resilience.
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INSTRUCTIONS TO COMPLETE THE CHECKLIST
unit, and operating theatre, that is, areas of the hospital that are most critical to maintaining its services.
Evaluators should confirm that power plant operators have emergency preparedness training. The work
area should be checked to see that there are flashlights and basic communications equipment.
Safety ratings for item No. 14 are: Low = Generator can only be started manually or covers 0–30% of
demand; Average = Generator starts automatically in more than 10 seconds or covers 31%–70% of demand;
High = Generator starts automatically in less than 10 seconds and covers 71%–100% of demand.
15. Regular tests of generator performance are carried out in critical areas
The evaluators will determine how frequently generator performance tests with satisfactory results
are carried out. This allows potential failures in the system to be anticipated, and provides measures to
be taken should a failure occur. The evaluators can also determine how issues about generator function
and repairs are communicated to the unit responsible for maintenance.
Safety ratings for item No. 15 are: Low = Tested every 3 months or more; Average = Tested every 1 to
3 months; High = Tested at least monthly.
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Hospital Safety Index GUIDE FOR EVALUATORS
19. Protection for control panel, overload breaker switch, and cables
The evaluator will check the accessibility as well as condition and operation of the general distribu-
tion board, as well as control panels distributed throughout the facility. The location should be checked
to ensure that access cannot be blocked, that doors and windows are intact, and that there is sufficient
drainage to avoid flooding from a sudden gush of water.
The performance of the distribution board must be checked, including the capacity of the breaker,
its connections to the system, and the supports or anchors used for all of the panels and corresponding
equipment. Panels should be labeled indicating which control devices serve circuits in different areas.
Evaluators should verify the qualifications of the person responsible for operating the system, as well as
how he/she has been trained to communicate in an emergency.
Connections to the emergency back-up system, emergency lighting, and interior alarm systems
must be inspected. If these connections are located close to the emergency generator, all cables should
be appropriately channeled and in good condition.
Safety ratings for item No. 19 are: Low = No; Average = Partially; High = Yes.
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INSTRUCTIONS TO COMPLETE THE CHECKLIST
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Hospital Safety Index GUIDE FOR EVALUATORS
the systems can function in adverse conditions. The main components of low current systems, such as
servers and network hubs should be in protected areas that are free of items that could potentially block
access.
To connect the telephone exchange to each of the extensions or telephones in a building, there is a
system of wires that must run separately from electrical wires, to avoid overloading the system. Likewise,
internal communications wires must be isolated. The wires should be protected in polyethylene tubes;
plastic electrical boxes should house the outlets and be placed at least half a meter above the floor.
Safety ratings for item No. 23 are: Low = Poor or does not exist; Average = Satisfactory; High =
Good.
Safety ratings for item No. 25 are: Low = Poor; Average = Satisfactory; High = Good.
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INSTRUCTIONS TO COMPLETE THE CHECKLIST
29. Water tank has permanent reserve that is sufficient to provide at least 300
liters daily, per bed, for 72 hours
Evaluators will verify that water storage is sufficient to satisfy user demand for three days. Typi-
cally, water storage for hospitals is in cisterns or reserve tanks on the ground floor and elevated tanks.
It is important to check locations in the hospital that are not served by the main water system, and
confirm their reserves are sufficient for three days. If wells exist on hospital grounds, the percentage of
supply they provide and whether they are used regularly or as reserves should be ascertained.
Safety ratings for item No. 29 are: Low = Sufficient for 24 hours or less; Average = Sufficient for more
than 24 hours but less than 72 hours; High = Guaranteed to cover at least 72 hours.
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Hospital Safety Index GUIDE FOR EVALUATORS
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INSTRUCTIONS TO COMPLETE THE CHECKLIST
in contact with structural elements, and should be firmly anchored so that the structure and water pipes
move together in the case of seismic shaking.
Safety ratings for item No. 32 are: Low = Less than 60% are in good operational condition; Average =
Between 60% and 80% are in good condition; High = Above 80% are in good condition.
35. Fuel tanks and/or cylinders are anchored and in a secure location
Because of the weight of fuel tanks, it is important that they are well anchored to prevent them
from tipping in the case of seismic events. The evaluators should determine whether anchors are metal
and whether they are in good condition. Where tanks are supported by concrete or brick walls, the walls
should be checked for cracks and the braces or anchors checked for signs of sinking. Large horizontal
tanks can slide and break connection hoses, so in seismic areas they should be supported with clamps.
It is important to keep in mind that the heavier the tank and the higher the center of gravity, the
greater the likelihood that it will tip over. Cylinders positioned vertically should be tied down in at least
three directions. This item is closely related to item No. 36, and can be evaluated at the same time.
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Hospital Safety Index GUIDE FOR EVALUATORS
Safety ratings for item No. 35 are: Low = There are no anchors and the tank enclosure is unsafe; Aver-
age = Anchors are inadequate; High = Anchors are in good condition and the tank enclosure is adequate.
37. Safety of the fuel distribution system (valves, hoses, and connections)
Fuel leakages are extremely dangerous and it is important to control them carefully. This implies
correct performance of all valves, hoses, and connections. The evaluators should ensure that connec-
tions are flexible where attached to equipment and where they cross structural elements. However,
when connections are joined to structural elements they should be rigid, assuming there is no possibil-
ity of settling.
Safety ratings for item No. 37 are: Low = Less than 60% of system is in good operational condition;
Average = between 60% and 80% of system is in good operational condition; High = More than 80% of
system is in good operational condition.
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INSTRUCTIONS TO COMPLETE THE CHECKLIST
39. Anchors for medical gas tanks, cylinders, and related equipment
Gas tanks and cylinders are located in the service areas where they are used. They contain a variety
of gases; some are toxic, others are flammable. They must be well anchored because their valves are easily
damaged if they fall, and to avoid injuring patients or staff or damaging other elements. Vertical oxygen
tanks should be anchored in three or four directions with welded connections or bolts. Evaluators should
ensure that anchoring is adequate and the materials are in good condition. Narrow vertical oxygen tanks
should be secured with three, evenly spaced tie-downs in case of high winds or seismic activity. Horizontal
tanks should be anchored to walls so they cannot slide as a result of shaking during seismic events. See
also item No. 35.
Safety ratings for item No. 39 are: Low = Anchors are lacking; Average = Quality of anchors is inad-
equate; High = Anchors are of good quality.
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Hospital Safety Index GUIDE FOR EVALUATORS
Safety ratings for item No. 42 are: Low = Less than 60% of system is in good working condition; Aver-
age = Between 60% and 80% of system is in good working condition; High = More than 80% of system is
in good working condition.
43. Protection of medical gas tanks and/or cylinders and related equipment
Evaluators will verify that there is a site designated solely for tanks and/or cylinders and related
equipment for medical gases and that only this equipment occupies the designated area. As outlined in
item No. 41, it is advisable that the site be at a distance from the hospital buildings, that there be fenc-
ing around the site, and signage indicating that the equipment is dangerous. Evaluators will ascertain
that the personnel responsible for managing medical gases know all safety procedures for each type of
gas being used.
Safety ratings for item No. 43 are: Low = No areas are used exclusively for this equipment and there
are no qualified personnel to operate it; Average = Areas are used exclusively for this equipment but personnel
are not trained to operate it; High = There are areas used exclusively for this equipment and it is operated by
qualified personnel.
45. Adequate supports for ducts and review of flexibility of ducts and piping that
cross expansion joints
All HVAC ductwork and pipes must be supported adequately by the building structure, without the
possibility of horizontal movement, especially in seismic areas. The bracing should be rigid and with ad-
equate slope to allow ductwork to move in three directions. Ductwork that crosses roofs should be anchored
so that wind suction will not affect it, and be placed above the level of the roof’s spillway. Evaluators should
check the distance between supports to ensure that there are no deflections caused by the weight of the ducts,
which could cause them to fall. Where ductwork is hidden by false ceilings, ceiling tiles should be removed
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INSTRUCTIONS TO COMPLETE THE CHECKLIST
to check the ducts. Supports for ductwork that crosses between blocks of buildings should be inspected to
ensure that they will not fall and/or damage elements around the ducts.
Safety ratings for item No. 45 are: Low= Supports are lacking and connections are rigid; Average = Sup-
ports are present or connections are flexible; High = Supports are present and connections are flexible.
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Hospital Safety Index GUIDE FOR EVALUATORS
Smaller split systems have the evaporator inside and the compressor and condenser outside, on the
roof, patio, or elsewhere. The outside equipment is vulnerable to strong winds and floods and must be
well anchored and located out of reach of water that would damage the electrical system. Indoor units
should be firmly anchored to structural elements; if they should fall they could injure people or damage
other equipment.
Safety ratings for item No. 48 are: Low = Poor; Average = Satisfactory; High = Good.
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INSTRUCTIONS TO COMPLETE THE CHECKLIST
The evaluator should make a basic inspection of the condition of the controls, the exterior appearance
of the boiler, review laboratory analysis of the water, and check operation of the equipment alarm. The level
of training of the operator is important. Evaluators should ask if the operator has a copy of the operation
and maintenance manual (for daily cleaning) and how often preventive maintenance is done by specialists.
They should see that extractors function correctly to eliminate steam from boiler rooms, from the kitchen,
and from operating rooms. Controls and alarms on the central air conditioning equipment should also be
checked. Portable systems can be used in an emergency in key areas.
Safety ratings for item No. 51 are: Low = Poor; Average = Satisfactory; High = Good.
3.3 Office and storeroom furnishings and equipment (fixed and movable) includ-
ing computers, printers, etc.
This is the third sub-module of the non-structural module. Here the aspects related to furnishings,
to office equipment and the security of store-rooms are considered, including both fixed and mobile
components. It includes items 52-54 on the checklist.
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Hospital Safety Index GUIDE FOR EVALUATORS
3.4 Medical and laboratory equipment and supplies used for diagnosis and
treatment
This is the fourth sub-module on non-structural elements and includes safety of medical and labo-
ratory equipment, emphasizing critical hospital services. It includes items 55-66 on the checklist.
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INSTRUCTIONS TO COMPLETE THE CHECKLIST
Because this equipment is heavy and vulnerable to horizontal seismic forces, adequate anchors
are needed to keep them from tipping or moving. The higher the center of gravity of these items, the
greater the possibility they will tip over. Power and other connections should be flexible: it is better
for cables to be disconnected than to break. Hospital equipment is highly sensitive to sudden changes
in voltage (e.g., computed tomography scanner, mammography equipment, excimer laser, magnetic
resonance imaging scanner) so evaluators should ensure that they have voltage regulators and earth
grounding to protect equipment from electrical discharge.
Safety ratings for item No. 56 are: Low = The equipment is in poor condition or it is not secured; Av-
erage = The equipment is in fair condition or not properly secured; High = Equipment is in good condition
and is secured.
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Hospital Safety Index GUIDE FOR EVALUATORS
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INSTRUCTIONS TO COMPLETE THE CHECKLIST
63. Condition and safety of medical equipment and supplies for burn management
Most criteria in items 52-59 are valid when adapted to equipment for burn management. Evalu-
ators should check that basic and specialized burn care equipment and supplies are in good working
order and well secured. This equipment includes life support systems, ventilators, oxygen tanks, moni-
tors, crash carts, etc.
Safety ratings for item No. 63 are: Low = The equipment is lacking, is in poor condition, or it is not
secured; Average = The equipment is in fair condition or not properly secured; High = Equipment is in good
condition and is secured.
64. Condition and safety of medical equipment for nuclear medicine and radiation
therapy
Criteria in items 52-57 and 60 are valid when adapted to nuclear medicine and radiation therapy.
Evaluators should check the handling, condition, and safety of samples. Supplies should be stored in areas
where they cannot fall or be hit by other objects. If containers break or leak during a disaster, technicians
and patients could be contaminated. Drums used for radioactive waste must have secure covers. It is im-
portant to verify that radiation sensors and chambers for handling samples function correctly, and that
signs indicate restricted areas. As in other areas of the hospital, fire extinguishing equipment should be
checked, and it should be verified that staff know how to handle it.
Safety ratings for item No. 64 are: Low = The equipment is lacking, is in poor condition, or it is not
secured; Average = The equipment is in fair condition or not properly secured; High = Equipment is in good
condition and is secured.
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Hospital Safety Index GUIDE FOR EVALUATORS
have safety supports. Shelving units should be anchored together, especially in seismic zones. Shelves
should all have lips or railings to prevent bottles or other material from falling. Where there are rows
of high, free-standing shelves, they must be anchored to the floor, connected to each other at the top
by ties that cross the room and attached to the wall at either end of the row of shelves. Connecting
the shelves increases lateral stability, lessening the chance that they will fall. For tall shelving made of
combustible material, the condition of lighting fixtures and wiring near the shelves should be inspected.
Depending on the type of material in the area being evaluated, there should be fire extinguishing equip-
ment near the exits.
Safety ratings for item No. 66 are: Low = Shelves are anchored or shelf contents are secured in less than
20% of cases; Average = Shelves are anchored or shelf contents are secured in 20% to 80% of cases; High =
More than 80% of shelves are anchored and the contents of shelves are secured (or shelving and contents do
not require anchors).
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INSTRUCTIONS TO COMPLETE THE CHECKLIST
Safety ratings for item No. 68 are: Low =Subject to damage and damage to element(s) would impede the per-
formance of this and other components, systems, or operations; Average = Subject to damage but damage to element(s)
would not impede function; High = No or minor potential for damage that would impede the performance of this and
other components, systems, or operations.
69. Condition and safety of other elements of the building envelope (outside walls,
facings, etc.)
Hospital facilities’ external building envelope can be of different materials, such as masonry, glass, wood
or aluminium and sometimes they are even of mixed materials. It is recommended that in seismic zones fac-
ings should not be veneered, but should be integrated into the wall. The evaluator should review the techni-
cal and construction status of the building envelope components. They should be reviewed to ensure that
they are not cracked, misshapen or loose. In relation to this last point, these walls should be appropriately
braced to the structural components, so that they resist seismic movements or strong hurricane wind forces,
amongst other considerations. The analysis should be much more rigorous in the critical areas. In the event
of building envelopes with fixed sections of glass or wood, the evaluator should apply the same restrictions as
in the case of shutters made of these materials.
Safety ratings for item No. 69 are: Low =Subject to damage and damage to element(s) would impede the per-
formance of this and other components, systems, or operations; Average = Subject to damage but damage to element(s)
would not impede function; High = No or minor potential for damage that would impede the performance of this and
other components, systems, or operations.
71. Condition and safety of parapets (wall or railing placed to prevent falls on roof,
bridges, stairs, etc.)
This item is comparable to item 69 (elements of building envelope) in significance and the same
criteria should be used to review these elements. Evaluators should keep in mind the importance of these
elements in protecting stairways and passages in the hospital, considering whether their failure could
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endanger occupants of the hospital. Attention should be focused on areas where there is the highest con-
centration of people.
Safety ratings for item No. 71 are: Low = Subject to damage and damage to element(s) would impede
the performance of this and other components, systems, or operations; Average = Subject to damage but damage
to element(s) would not impede function; High = No or minor potential for damage that would impede the
performance of this and other components, systems, or operations.
73. Condition and safety of other outside elements (cornices, ornaments, etc.)
The same criteria outlined in items 69 and 71 can be used to evaluate these elements. Special at-
tention should be given to the condition of anchors and supports of exterior architectural elements.
Seismic shaking can cause them to fall, resulting in considerable damage and even deaths. It is not
advisable to use window boxes on the exterior of buildings, since besides the risk posed by falling, these
elements can increase seismic loads.
Safety ratings for item No. 73 are: Low = Element(s) subject to damage and damage would impede
the performance of this and other components, systems, or operations; Average = Element(s) subject to damage
but damage would not impede function; High = No or minor potential for damage that would impede the
performance of this and other components, systems, or operations.
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INSTRUCTIONS TO COMPLETE THE CHECKLIST
destrian access, but will impede vehicle access; High = No or minor potential for slight damage which will impede
pedestrian or vehicle access.
75. Safe conditions for movement inside the building (corridors, stairs, elevators,
exit doors, etc.)
The evaluators must verify that conditions are safe for movement throughout the facility. Inside cor-
ridors should be spacious and free of obstacles to ensure ease of movement for personnel, stretchers, and
medical equipment. Special attention should be given to stairways and exits because of their importance
should evacuation occur during earthquakes or other emergencies. Adequate signage must be present to
facilitate movement of staff, patients, and visitors. Areas with restricted access should be under the surveil-
lance of hospital security personnel.
Safety ratings for item No. 75 are: Low = Subject to damage and damage to element(s) will impede
movement inside building and endanger occupants; Average = Damage to element(s) will not impede move-
ment of people but will impede movement of stretchers, wheeled equipment; High = No or minor potential
for slight damage which will impede movement of people or wheeled equipment.
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Hospital Safety Index GUIDE FOR EVALUATORS
Safety ratings for item No. 77 are: Low = Element(s) subject to damage and damage would impede the
performance of this and other components, systems, or operations; Average = Element(s) subject to damage
but damage would not impede function; High = No or minor potential for damage that would not impede
the performance of this and other components, systems, or operations.
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Safety ratings for item No. 80 are: Low = Element(s) subject to damage and damage would impede the
performance of this and other components, systems, or operations; Average = Element(s) subject to damage
but damage would not impede function; High = No or minor potential for damage that would impede the
performance of this and other components, systems, or operations.
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Hospital Safety Index GUIDE FOR EVALUATORS
case major access routes are obstructed. It is important to determine whether alternative routes are taken
into account in the hospital’s disaster preparedness and reduction plan. Evaluators should note the pres-
ence and condition of storm drains that service the area, and determine whether storm runoff would flood
certain routes, making them impassable.
Safety ratings for item No. 83 are: Low = Element(s) subject to damage and damage would impede the
performance of this and other components, systems, or operations; Average = Element(s) subject to damage
but damage would not impede function; High = No or minor potential for damage that would impede the
performance of this and other components, systems, or operations.
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tee defines levels of authority, roles, and responsibilities within a facility, so activities are in line with
the institution’s goals and efforts are not duplicated. It promotes collaboration between individuals in
the group and improves efficiency and effectiveness of communications. This module addresses hospital
procedures used in major emergencies and disasters, evaluating efficiency (for example, as provided by
the action cards).
88. Space is designated for the hospital Emergency Operations Centre (EOC)
Evaluators will verify that a room has been designated for operational command and that all
means of communication are installed (telephone, fax, Internet, etc.).
Low = Nonexistent; Average = Space has been officially assigned; High = EOC exists and is
functional.
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Hospital Safety Index GUIDE FOR EVALUATORS
91. Both internal and external communications systems in the EOC function
properly
Evaluators will determine whether the switchboard (telephone central for re-routing calls) has a
paging or a public address system and that the operators know the emergency codes and how to use
them.
Low = Does not function or is nonexistent; Average = Partly functional; High = Complete and func-
tional.
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Hospital Safety Index GUIDE FOR EVALUATORS
event. The plan should take into account costs for overtime, double shifts, weekend, night, and holiday
pay.
Low = Procedures do not exist or exist only in a document; Average = Procedures exist and personnel
have been trained; High = Plan exists, personnel have been trained, and resources are in place to carry out the
procedures.
100. Procedures for expanding usable space, including the availability of extra beds
Evaluators should confirm that the plan identifies physical spaces that can be equipped to treat
mass casualties.
Low = Space for expansion has not been identified; Average = Space has been identified and personnel
have been trained to carry out the expansion; High = Procedures exist, personnel have been trained, and
resources are in place to carry out expansion of space.
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Low = Procedures do not exist or exist only in a document; Average = Procedures exist and personnel
have been trained; High = Procedures exists, personnel have been trained, and resources are in place to imple-
ment them.
106. Procedures for preparing sites for temporary placement of dead bodies and for
forensic medicine
Evaluators should confirm that the plan includes specific arrangements for pathology and a site for
the placement of multiple cadavers.
Low = Procedures do not exist or exist only in a document; Average = Procedures exist and personnel
have been trained; High = Procedures exist, personnel have been trained, and resources are in place to imple-
ment them.
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Low = Procedures do not exist or exist only in a document; Average = Procedures exist and personnel
have been trained; High = Procedures exist, personnel have been trained, and resources are in place to imple-
ment them.
110. Duties assigned for additional personnel mobilized during the emergency
The plan includes specific instructions for assigning duties to the personnel external to the hospital
that is mobilized during the emergency in order to provide assistance, managerial, or administrative
support.
Low = Assignments do not exist or exist only in a document; Average = Duties are assigned and person-
nel have been trained; High = Duties are assigned, personnel have been trained, and resources are in place to
mobilize the personnel.
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INSTRUCTIONS TO COMPLETE THE CHECKLIST
116. Procedures for response during evening, weekend, and holiday shifts
Evaluators should verify that there are response procedures for nights, weekends, and holidays in
case of emergencies and disasters.
Low = Procedures do not exist or exist only in a document; Average = Procedures exist and personnel
have been trained; High = Procedures exist, personnel have been trained, and resources are in place to imple-
ment them.
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Hospital Safety Index GUIDE FOR EVALUATORS
Low = Exit routes are not clearly marked and many are blocked; Average = Some exit routes are marked and
most are clear of obstacles; High = All exit routes are clearly marked and free of obstacles.
Low = Plan does not exist or exists only as a document; Average = Plan exists and personnel have been
trained; High = Plan exists, personnel have been trained, and resources are in place to carry out the plan.
Low = Plan does not exist or exists only as a document; Average = Plan exists and personnel have been
trained; High = Plan exists, personnel have been trained, and resources are in place to carry out the plan.
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4.4 Plans for the operation, preventive maintenance, and restoration of critical
services
This sub-module aims to determine whether essential documentation relating to emergency re-
sponse is available, accessible, and relevant.
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INSTRUCTIONS TO COMPLETE THE CHECKLIST
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Hospital Safety Index GUIDE FOR EVALUATORS
4.5 Availability of medicines, supplies, instruments, and other equipment for use in
emergency
The availability of essential supplies in the event of an emergency should be checked.
136. Medicines
Evaluators should verify the availability of medicines for emergencies. The WHO list of essential
drugs can be used as a reference.
Low = Nonexistent; Average = Supply covers less than 72 hours; High = Supply guaranteed for at least
72 hours.
138. Instruments
Evaluators should verify the stock and maintenance of specific instruments used in emergencies.
Low = Nonexistent; Average = Supply covers less than 72 hours; High = Supply guaranteed for at least
72 hours.
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145. Triage tags and other supplies for managing mass casualties
The emergency department distributes and uses triage tags in case of mass casualties. Evaluators
should check the supply in terms of the maximum capacity of the hospital.
Low = Nonexistent; Average = Supply covers less than 72 hours; High = Supply guaranteed for at least
72 hours.
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GLOSSARY6 11
Adverse event
Alterations in people, the economy, social systems and the environment, caused by natural phe-
nomena, generated by human activity or by the combination of both, that demands the immediate
response of the affected community. It can be an Emergency or a Disaster depending on damage mag-
nitude and response capacity.
Critical services
Services that are life-saving, involve hazardous or harmful equipment or materials, or whose failure
may generate chaos and confusion among patients or staff.
Development
Cumulative and durable increase of quantity and quality of goods, services, and resources of a
community along with social changes aimed at maintaining or improving the safety and the quality of
human life without compromising the resources of the future generations
Disaster
Severe alterations on people’s life and wellbeing, goods, services, the economy, social systems and
the environment, caused by natural phenomena, generated by human activity or by the combination
of both, that exceeds the response capacity of the affected community.
Disaster management
Systematic process of planning, organization, direction and control of all disaster related activities.
Disaster Management is achieved through the implementation of prevention, mitigation, preparedness,
response, rehabilitation and reconstruction.
6 The terminology has been compiled from several sources and adapted to the PAHO/WHO work in technical advisory for disaster
reduction.
77
Disaster risk reduction
Set of measures aimed at minimizing the probability of damage caused by adverse phenomena at
such a level that needs can be covered with the affected community’s own resources. This is achieved by
eliminating (prevention) or reducing (mitigation) the hazard, the vulnerability or both, and increasing
in the community response capacity (preparedness).
Emergency
Intense alterations on people’s life and wellbeing, goods, services, the economy, social systems and
the environment, caused by natural phenomena, generated by human activity or by the combination
of both, that can be solved using the affected community own resources.
Hazard
External risk factor represented by the potential occurrence of a phenomena or event of natural
origin, generated by human activity or a combination of both, that can occur in a specific place with a
given intensity and duration.
Mitigation
Set of actions aimed at reducing probable damage that may result from the interaction of hazard
and vulnerability. Mitigation is achieved by reducing the hazard, the vulnerability or both.
Nonstructural components
Elements that are not part of the load-bearing system of the building. They include architectural
elements and the equipment and systems needed for operating the facility. Among the most important
nonstructural components: architectural elements such as façades, interior partitions, roofing struc-
tures, and appendages. Nonstructural systems and components include lifelines; industrial, medical
and laboratory equipment; furnishings; electrical distribution systems; HVAC systems; and elevator/
escalator systems.
Nonstructural detailing
A set of measures, based on the theoretical, empirical, and experimental experience of the various
disciplines, aimed at protecting and improving the performance of nonstructural components.
Preparedness
Set of actions aimed at increasing the capacity to deal with damage caused by adverse phenomena,
timely and adequately organizing response and rehabilitation. Preparedness is achieved by elaborating
response plans, training involved personnel and establishing a reserve of resources needed to implement
the response.
78
GLOSSARY
Prevention
Set of actions aimed to avoid or impede the occurrence of damages as a consequence of adverse
phenomena. Prevention is achieved by eliminating the hazard, the vulnerability or both.
Reconstruction
Process of complete restoration of the physical, social, and economic damage at a level of protec-
tion higher than that existing before the event. Reconstruction is achieved by incorporating disaster risk
reduction measures when restoring damaged infrastructure, systems and services.
Rehabilitation
Provisional or temporary restoration of the community essential services. Rehabilitation is achieved
by providing services at pre-disaster levels.
Response
Actions taken in case of emergencies or disasters, or when damage is imminent, for the purpose
of saving lives, reducing suffering, and limiting economic and social losses through the mobilization of
humanitarian assistance to cover essential needs of the affected population.
Risk
Probability of social, environmental and economic damage in a specific community and in a given
period of time with a magnitude, intensity, cost and duration determined by the interaction between
hazard and vulnerability.
Safe Hospital
Health facility whose services remain accessible and functioning at maximum capacity and in the
same infrastructure, during and immediately following the impact of a natural hazard.
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Hospital Safety Index GUIDE FOR EVALUATORS
Structural components
Elements that are part of the resistant system of the structure, such as columns, beams, walls,
foundations, and slabs.
Structural detailing
Set of measures, based on the theoretical, empirical and experimental experience of the various
participating disciplines, for protecting and improving the structural component’s performance.
Vulnerability
lnternal risk factor of a subject, object or system, exposed to a hazard that corresponds to the de-
gree of predisposition or susceptibility to be damaged by that hazard.
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BIBLIOGRAPHY 12
1. Pan American Health Organization. Guidelines for vulnerability reduction in the design of new
health facilities. Washington, D. C.: OPS; 2004.
2. Pan American Health Organization. Safe Hospitals. A Collective Responsibility. A Global Measure
of Disaster Reduction. Washington, D. C.: OPS; 2005.
3. Pan American Health Organization. Curso de planeamiento hospitalario para casos de desastres.
Curso PHD. Washington, D. C.: OPS; 2005.
4. Pan American Health Organization. Manual de simulacros hospitalarios de emergencia. Washing-
ton, D. C.: OPS; 1995
5. Pan American Health Organization. Reducción del daño sísmico. Guía para las empresas de agua.
Serie Salud Ambiental y Desastres. Lima (Perú): OPS; 2003.
6. Pan American Health Organization. Principles of Disaster Mitigation in Health Facilities. Wash-
ington, D. C.: PAHO; 2000.
7. Ministry of Health of Nepal and World Health Organization. Guidelines on Non-Structural
Safety in Health Facilities. Kathmandu; 2004.
8. World Health Organization and National Society for Earthquake Technology – Nepal (NSET).
Guidelines for Seismic Vulnerability Assessment of Hospitals. Kathmandu; 2004.
9. National Society for Earthquake Technology-Nepal (NSET), Ministry of Health of Nepal
and World Health Organization. Non-structural Vulnerability Assessment of Hospitals in Nepal.
Kathmandu; 2003.
10. World Health Organization, Ministry of Health of Nepal and National Society for Earth-
quake Technology-Nepal (NSET). A Structural Vulnerability Assessment of Hospitals in Kath-
mandu Valley. Kathmandu; 2002.
11. Instituto Mexicano del Seguro Social, Secretaría de Gobernación de México, Organización
Panamericana de la Salud. Curso para Evaluadores del Programa Hospital Seguro. México DF;
2007.
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ANNEX 1 13
Form 1
General Information About the Health Facility
Please note:
This version of the form is for reference or consultation. To complete the evalua-
tion and fill out the information, photocopy the document included in the folder
(see: “Evaluation Forms for Safe Hospitals”), or if you prefer print the file included
in CD-ROM.
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Hospital Safety Index GUIDE FOR EVALUATORS
2. Address: ....................................................................................................................................
. ...................................................................................................................................................
. ...................................................................................................................................................
. ...................................................................................................................................................
7. Description of the institution (general aspects, institution to which it belongs, type of establish-
ment, place in the network of health services, type of structure, population served, area of influence,
service and administrative personnel, etc.) .................................................................................. .
. ...................................................................................................................................................
. ...................................................................................................................................................
. ...................................................................................................................................................
. ...................................................................................................................................................
. ...................................................................................................................................................
. ...................................................................................................................................................
. ...................................................................................................................................................
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Form 1 GENERAL INFORMATION ABOUT THE HEALTH FACILITY
8. Physical distribution
List and briefly describe the main buildings in the facility. Provide a diagram in the box below
of the physical distribution of the services and the facility’s surroundings. Use additional pages,
if necessary.
. ......................................................................................................................................................
. ......................................................................................................................................................
. ......................................................................................................................................................
. ......................................................................................................................................................
. ......................................................................................................................................................
. ......................................................................................................................................................
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Hospital Safety Index GUIDE FOR EVALUATORS
9. Hospital capacity
Indicate the total number of beds and capacity to expand service in emergencies, according to the
hospital’s organization (by department or specialized services):
a. Internal medicine
b. Surgery
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Form 1 GENERAL INFORMATION ABOUT THE HEALTH FACILITY
d. Operating theaters
Indicate the characteristics of the areas and spaces that can be used to increase hospital capacity in case
of an emergency or disaster. Specify square meters, available services and any other information that
can be used to evaluate its suitability for emergency medical services.
Note: Specify the adaptability of use in each space: hospitalization, triage, ambulatory care, observa-
tion, etc.
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Hospital Safety Index GUIDE FOR EVALUATORS
. ...................................................................................................................................................
. ...................................................................................................................................................
. ...................................................................................................................................................
. ...................................................................................................................................................
. ...................................................................................................................................................
. ...................................................................................................................................................
. ...................................................................................................................................................
. ...................................................................................................................................................
. ...................................................................................................................................................
. ...................................................................................................................................................
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. ...................................................................................................................................................
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ANNEX 2 14
Form 2
Safe Hospitals Checklist
Notice:
This form should be distributed to all members of the evaluating team. For this
purpose, do not use the version included in this document, which only serves as
a reference or consultation tool; the form included in the folder should be photo-
copied (see “Evaluation Forms for Safe Hospitals”) or, if you prefer, print directly
from CD-ROM included.
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Hospital Safety Index GUIDE FOR EVALUATORS
Hazard Level
1.1 Hazards
Refer to hazard maps. Request the Hospital Disaster Committee to No Hazard level OBSERVATIONS
provide the map(s) showing safety hazards at the site of the building. hazard LOW AVERAGE HIGH
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Form 2 SAFE HOSPITAL CHECKLIST
Comments on the results of Form 2, Module 1. The evaluator should use the space below to comment on the results of this module (1),
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Hospital Safety Index GUIDE FOR EVALUATORS
Safety level
2.1 Prior events affecting hospital safety OBSERVATIONS
LOW AVERAGE HIGH
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Form 2 SAFE HOSPITAL CHECKLIST
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Hospital Safety Index GUIDE FOR EVALUATORS
Safety level
3.1 Critical systems OBSERVATIONS
LOW AVERAGE HIGH
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Form 2 SAFE HOSPITAL CHECKLIST
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Hospital Safety Index GUIDE FOR EVALUATORS
35. Fuel tanks and/or cylinders are anchored and in a secure location
Low = There are no anchors and the tank enclosure is unsafe; Average =
Anchors are inadequate; High = Anchors are in good condition and the tank
enclosure is adequate.
36. Safe location of fuel storage
Verify that the tanks containing combustible liquids are accessible but at
a safe distance from the hospital.
Low = There is risk of failure and that tanks are not accessible; Average = One
of the two conditions have been met; High = The fuel storage tanks are acces-
sible and they are located in a secure site.
37. Safety of the fuel distribution system (valves, hoses, and
connections)
Low = Less than 60% of system is in good operational condition; Average =
between 60% and 80% of system is in good operational condition; High =
More than 80% of system is in good operational condition.
3.1.5 Medical gases (oxygen, nitrogen, etc.)
38. Sufficient medical gas storage for minimum of 15-day supply
Low = Less than 10-day supply; Average = Supply for between 10 and 15 days;
High = Supply for at least 15 days.
39. Anchors for medical gas tanks, cylinders, and related equipment
Low = Anchors are lacking; Average = Quality of anchors is inadequate; High =
Anchors are of good quality.
40. Availability of alternative sources of medical gases
Low = Alternative sources are lacking or are below standard; Average = Alterna-
tive sources exist and are in satisfactory condition; High = Alternative sources
exist and are in good condition.
41. Appropriate location for storage of medical gases
Low = Storage is not accessible; Average = Storage is accessible but hazards
exist; High = Storage is accessible and there are no hazards.
42. Safety of medical gas distribution system (valves, pipes,
connections)
Low = Less than 60% of system is in good working condition; Average =
Between 60% and 80% of system is in good working condition; High = More
than 80% of system is in good working condition.
43. Protection of medical gas tanks and/or cylinders and related
equipment
Low = No areas are used exclusively for this equipment and there are no
qualified personnel to operate it; Average = Areas are used exclusively for this
equipment but personnel are not trained to operate it; High = There are areas
used exclusively for this equipment AND it is operated by qualified personnel.
44. Adequate safety in storage areas
Low = No areas are reserved for storage of medical gases; Average = Areas are
reserved for storage of medical gases but safety measures are inadequate; High
= There are areas reserved for storage of medical gases and the site does not
present risks.
3.2 Heating, ventilation, and air-conditioning (HVAC) Safety level
OBSERVATIONS
systems in critical areas LOW AVERAGE HIGH
45. Adequate supports for ducts and review of flexibility of ducts and
piping that cross expansion joints
Low = Supports are lacking and connections are rigid; Average = Supports are
present or connections are flexible; High = Supports are present and connec-
tions are flexible.
46. Condition of pipes, connections, and valves
Low = Poor; Average = Satisfactory; High = Good.
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Form 2 SAFE HOSPITAL CHECKLIST
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Hospital Safety Index GUIDE FOR EVALUATORS
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Form 2 SAFE HOSPITAL CHECKLIST
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Hospital Safety Index GUIDE FOR EVALUATORS
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Form 2 SAFE HOSPITAL CHECKLIST
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Hospital Safety Index GUIDE FOR EVALUATORS
136. Medicines
Check the availability of emergency medicines. The WHO list of essential
drugs can be used as a reference.
Low = Nonexistent; Average = Supplies cover less than 72 hours; High = Sup-
ply is guaranteed for at least 72 hours.
137. Items for treatment and other supplies
Check that the sterilization unit has a supply of sterilized materials for use in
an emergency (check the supply prepared for the following day).
Low = Nonexistent; Average = Supply covers less than 72 hours; High = Supply
guaranteed for at least 72 hours.
138. Instruments
Verify the existence and maintenance of specific instruments used in
emergencies.
Low = Nonexistent; Average = Supply covers less than 72 hours; High = Supply
guaranteed for at least 72 hours.
139. Medical gases
Verify the phone numbers and addresses of medical gas supplier and
ensure availability in an emergency from the supplier.
Low = Nonexistent; Average = Supply covers less than 72 hours; High = Supply
guaranteed for at least 72 hours.
140. Mechanical volume ventilators
The Hospital Disaster Committee should provide documentation on
quantity and conditions of use of this equipment.
Low = Nonexistent; Average = Supply covers less than 72 hours; High = Supply
guaranteed for at least 72 hours.
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Form 2 SAFE HOSPITAL CHECKLIST
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