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Head Barista Job Description

CE is seeking a Head Barista to oversee coffee operations at their three cafe locations, manage barista staff, and work closely with the owner to help the business evolve. The ideal candidate will have several years of specialty coffee experience, strong management and training skills, and a passion for exceptional customer service. Responsibilities include training staff, ensuring high quality beverage preparation, handling day-to-day operations, and problem solving. Compensation includes an annual salary plus bonuses.

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barber rocx
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2K views2 pages

Head Barista Job Description

CE is seeking a Head Barista to oversee coffee operations at their three cafe locations, manage barista staff, and work closely with the owner to help the business evolve. The ideal candidate will have several years of specialty coffee experience, strong management and training skills, and a passion for exceptional customer service. Responsibilities include training staff, ensuring high quality beverage preparation, handling day-to-day operations, and problem solving. Compensation includes an annual salary plus bonuses.

Uploaded by

barber rocx
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Head Barista

CE is seeking a qualified Head Barista to join our team. This Head Barista will oversee and manage
all aspects of coffee and barista staff in our three locations in accordance with the vision and mission
of Cafe Eclectic. The Head Barista works directly with the owner. Additionally, the Head Barista
will be closely involved in the development and evolution of the cafe in collaboration with the owner
and general manager.

This head barista will train in New York City directly with illy’s upper level training program.

PRIMARY RESPONSIBILITIES

– Assume responsibility for all aspects of the coffee production.

– Be capable of completing and overseeing all daily operations of the coffee bars at all locations.

– Oversee all barista employees, including: hiring and terminations, performance and pay reviews,
job descriptions and responsibilities, training and continuing education, discipline and
commendation.

– Management of baristas: customer service, preparation and presentation of beverages and


information, operational procedures, merchandising.

– Management of back of house operations: payroll, scheduling, ordering, and sales and profitability
contribute ideas as far as operational flow.

– Be “on-call” with the responsibility to respond to problems or fill-in when needed.

– Cultivate a professional, friendly, efficient work environment


Lead barista meetings

Additional responsibilities include:

– Proactive training staff to maintain and uphold all company and café policies.

– Actively work toward creating a superlative café experience through: customer service, beverage
preparation and presentation, in-store marketing, and upkeep of the physical space

– Ensure all projects and responsibilities are completed in a timely, efficient manner

– Handle customer complaints with professionalism and tact

– Schedule: create the schedule, manage time off requests, ensure the coffee bar is properly staffed
– Proactively solve problems and make decisions that benefit the café and company at large

QUALIFICATIONS / EXPERIENCE

– Excellent communication and teaching skills Infectious love of coffee.

– Ability to keep a calm, mature, professional demeanor when at all times


– Proactive approach to problem-solving and staff management

– A high degree of ethics and obsession with customer service


Excellent time management skills and ability to self-direct when necessary

– High level of organization

– Adaptability and the ability to creatively troubleshoot difficult situations

– Superior leadership capabilities; ability to work well within groups

– At least 3 years of experience in specialty coffee and the coffee industry

– Focused perspective on what a high-functioning coffee bar looks like and how to execute that
perspective

– A passion for small business and quality products

– Be a model barista, both as far as bar skills, customer service and enthusiasm to share knowledge

– Detail-oriented

– Previous management experience.

COMPENSATION

– Salary will be adjusted according to experience.


– Performance based bonuses and incentives

Yearly salary, bonuses and performance based salary increases for meeting and exceed goals.

TO APPLY

Please send a cover letter explaining your interest and qualifications, as well as a resume
to [email protected]. Please no phone calls.

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