User Manual

STRATOS
Stairlift

A – 4724 Neukirchen/W, Salling 8 Tel: 0043/7278/3514-15

Email: [email protected]
 STRATOS User Manual Edition 06/2017

CONTENTS
Introduction ........................................................................................................................................ 2 
Key to Symbols Used in this Handbook ........................................................................................... 3 
ATTENTION - SAFETY FIRST ..................................................................................................... 4 
The STRATOS stairlift ......................................................................................................................... 7 
General layout: ............................................................................................................................................ 7 
Technical details .......................................................................................................................................... 8 
Drive .............................................................................................................................................................. 9 
Battery charge system ............................................................................................................................... 10 
The beeper .................................................................................................................................................. 10 
Landing controls ........................................................................................................................................ 11 
Platform controller: ................................................................................................................................... 11 
OPERATION .................................................................................................................................... 12 
General ....................................................................................................................................................... 12 
Main power switch..................................................................................................................................... 12 
The following comments are valid only for carriages equipped with a manual platform: ................. 13 
Calling of the platform............................................................................................................................................. 13 
Unfolding the platform ............................................................................................................................................ 13 
Driving/Moving onto the platform .......................................................................................................................... 14 
Travelling ................................................................................................................................................................ 14 
Leaving the platform ............................................................................................................................................... 16 
The following comments are valid only for carriages equipped with automatic platforms and
barriers: ...................................................................................................................................................... 17 
Wall controls ........................................................................................................................................................... 17 
Driving/Moving onto the platform .......................................................................................................................... 18 
Driving/Moving onto the platform .......................................................................................................................... 19 
Travelling ................................................................................................................................................................ 20 
Leaving the platform ............................................................................................................................................... 22 
TROUBLESHOOTING ................................................................................................................... 23 
RESCUE OF PASSENGERS .......................................................................................................... 26 
Emergency unclamping of barriers: ........................................................................................................ 29 
ERECTION ....................................................................................................................................... 30 
Electrical installation ................................................................................................................................. 30 
Installation .................................................................................................................................................. 30 
Dismantling ................................................................................................................................................ 30 
CHARGES OF THE OPERATOR ................................................................................................. 31 
MAINTENANCE ............................................................................................................................. 32 
Check-up and care ..................................................................................................................................... 32 
Installation and maintenance notes .......................................................................................................... 33 

Stratos Platform Stairlift Page 1 of 34

 STRATOS User Manual Edition 06/2017

Introduction
Congratulations on your decision to buy a Lehner-Stairlift, and welcome to the growing
circle of satisfied customers.

The STRATOS stairlift marks the beginning of a new generation of platform stairlifts
equipped with a well-established power train.

Quiet and easy operation, low operating costs, and appealing and space saving design are
just a few of the outstanding features of STRATOS lifts.

To ensure flawless lift function, please utilise this STRATOS user handbook. It offers many
helpful operating instructions as well as important safety hints.

Please take advantage of the many years of experience we have summarized in this user
handbook. Common sense handling and regular servicing serve as a basis for the safe
and reliable operation of your platform lift for many years. LEHNER LIFTTECHNIK and its
authorized partners offer a special maintenance program adapted to the frequency of use
of the lift.

Please be informed that LEHNER LIFTTECHNIK stairlifts assumes no liability for

breakdowns caused by either the non-observance of instructions provided in this handbook
or incorrect handling. In these cases, LEHNER LIFTTECHNIK stairlifts must charge the
customer for all costs incurred in fixing the problem.

Now enjoy your STRATOS stairlift!

Stratos Platform Stairlift Page 2 of 34

 STRATOS User Manual Edition 06/2017

Key to Symbols Used in this Handbook

The following signs stress important passages:

Pay attention to all paragraphs marked with this sign. These paragraphs
contain important hints that will insure flawless operation of the lift.

WARNING! Important safety advice! Observing these instructions greatly

reduces the possibility of hazardous situations.

Pay attention! Do not execute the actions marked with this sign!

Photo All in this handbook shown photos or pictures are symbolic and can differ
from reality

Stratos Platform Stairlift Page 3 of 34

 STRATOS User Manual Edition 06/2017

ATTENTION - SAFETY FIRST

Please pay careful attention to the next points/instructions!

Operator of the STRATOS stairlift

For every stairlift minimum one responsible person has to be appointed; during the
operation of the unit this person has to be easily reachable. The unit has to be
preserved failsafe. In case that the unit is acknowledged as not failsafe, it has to be
closed down immediately; Accidents have to be notified to the manufacturer
immediately.
The responsible person has to get sure once a week that no obviously dangerous
defects exist and that the within capture „CHARGES OF THE OPERATOR“
explained tasks are perceived.

User group:
Only specially instructed persons are to use the STRATOS stairlift and must take
responsibility for all others who are present.

Users who are not able to fulfil these requests, as well as children, need an
attendant person who takes responsibility over the user.

Setup area:
STRATOS lifts can be mounted on staircases and ramps. The lift, however, is not
designed for use in unusual areas (like areas in danger of explosion, areas
surrounded by aggressive chemical substances, …). Outdoor use is possible, but
the parts must remain clear of ice and snow in winter.

Duty cycle:
The STRATOS stairlift was constructed for being 4 minutes in motion per 10
minutes. In case that the stairlift is permanently in operation, the motor could get too
warm and becomes defective.

Keys:
Keys should be kept in a safe place, away from those who are not to use the lift.
Remove the key from the control when not in use.

Provision application

 STRATOS stairlifts must only be used for the transport of persons in

wheelchairs or sitting on the fold down seat.
 Never use the stairlift in the standing position.
 STRATOS stairlifts must not be used for freight transportation.
 Lock both the lift and the platform after use. Do not let children play on the lift.
 Do not exceed the maximum platform load or maximum wheelchair size.
 Pay attention to the instructions provided on the lift.
 Pay attention to the following points for the correct use of the stairlift.

Stratos Platform Stairlift Page 4 of 34

 STRATOS User Manual Edition 06/2017

Load capacity:
The maximum load is indicated on the sideboard of the carriage.

Do not exceed this limit!

Attention:
The stairlift can only be used by one person at one time. It is not allowed to
transport an attendant person.

Keep hands and fingers away from the back of the carriage! Passengers must re
main in the wheelchair or seat while the lift is operating.

Persons walking up or down the stairs while the lift is being operated must avoid
contact with the platform. Platform users should take into consideration that the
platform needs more space in a bend than on a straight railway. Therefore, before
moving, look to see if anyone is using the stairs or if there are any obstacles.

Emergency stop
An emergency stop is fitted on the carriage. In case of emergency press the red
STOP-switch and the lift will stop immediately. To unclamp the STOP-switch, it is
necessary to press it once more or to turn it clockwise.

Emergency call
In case that it is necessary for the individual user (for example: extrication stuff is
only reachable over the emergency call) or the authority enjoins it, the stairlift can be
executed with an emergency call button to summon for help. By pressing the
emergency button a loud emergency signal rings out.

Attention!
Do not use lift in the case of a fire. A power out can lead to dysfunction of the lift!

STRATOS stairlifts are equipped with the following safety features:

- drive with self-locking gear and break

- overspeed governor
- side access ramps, locked
- mechanical bolted barriers
- optional: safety pads around the platform used for carriages without ramps
safety pads on the underside of the platform

Do not disable any safety feature of the lift by modifying mechanical or electrical
parts of the lift. Please contact LEHNER or one of its authorised partners for service!

Stratos Platform Stairlift Page 5 of 34

 STRATOS User Manual Edition 06/2017

We recommend preventive checks, i.e. a regular servicing of the STRATOS stairlift

will insure safe operation for a long time. Any abnormal operation of the lift should
be reported to the servicing engineer. In the case of irregularities such as vibrations
or abnormal noise emissions, do not use the lift. Call LEHNER for help! Follow all
instructions given by LEHNER experts, fitting teams and service staff.

Lift up the upper armrest before moving onto the platform or leaving the platform
when using a carriage with seat performance!

Stratos Platform Stairlift Page 6 of 34

 STRATOS User Manual Edition 06/2017

The STRATOS stairlift

General layout:

5
8 6

1 7
3
2

1. Wall control 6. Upper rail

2. Recharger 7. Lower rail
3. Carriage with drive 8. Backside of platform
4. Lower stop position
5. Upper stop position

Stratos Platform Stairlift Page 7 of 34

 STRATOS User Manual Edition 06/2017

Technical details

Feature Detail
Railway Gradients 0...45°
Speed appr. 0,1 m/s
Power 0,5 kW
Voltage 24V DC
1 x 230 V for recharger
Position of drive Inside carriage
Site Indoor and outdoor
Tolerable temperatures -20°C to +40°C
Carriage model Platform for wheelchairs
Platform / folding seat
Platform size standard 700 x 750 mm
standard 750 x 850 mm
standard 800 x 900 mm
standard 800 x 1000 mm
Optional size
Load capacity standard 225 kg
optional 300 kg
Surface protection of lift Powder coated
Drive rails Powder coated or Stainless steel
Noise < 70 dB(A)

Stratos Platform Stairlift Page 8 of 34

 STRATOS User Manual Edition 06/2017

Carriage with platform for wheelchairs

1 9 2

4 4
7
8
6
3 5
3

1. Key switch 6. Directional control

2. Emergency STOP 7. Folding seat (option)
3. Ramps 8. Main control button at the carriage side
4. Barriers, liftable 9. Green lamp
5. Carriage cover

Drive
(behind the carriage sidewall)

1. Gear box
2. Motor
3. Hand wheel
4. Hand lever for break release
5. Lower guide rail (=toothed rack)

Stratos Platform Stairlift Page 9 of 34

 STRATOS User Manual Edition 06/2017

Battery charge system

The motor of the STRATOS stairlift is powered by batteries, which are reloaded by a
recharger. The recharging occurs in the upper and lower stop positions by recharge
contacts. As a consequence, if the DELTA is not in use it is important that it is parked in
the stop positions.

To avoid an unintentional parking outside of the stop position an acoustic warn signal is in
installed.

The beeper

Is the platform after 5 minutes after use not in the stop position then the beeper
gives signals every second. If so, please bring the platform in the stop position.

If the lift is parked in the stop position and the beeper still gives signals then the
recharge does not work. In this case please turn off main power switch of the lift and
check if there are power outs in the building or if a fuse is not working properly. If
any such errors are corrected and the beeper is still giving signals please contact
the service company. It is possible that either the batteries or the recharger are
defect.

If the battery voltage is too weak for normal drive operation then the beeper gives
signals every 2.5 seconds. In this case please bring the carriage in the stop position
to recharge the batteries. If the signal does not stop after recharging then the
batteries might be defect and have to be changed by the service company. In the
case of weak batteries the electrical control system is programmed in a way that the
carriage always reached the lower stop position with the remaining battery voltage.

Stratos Platform Stairlift Page 10 of 34

 STRATOS User Manual Edition 06/2017

Landing controls
The STRATOS stairlift is equipped with landing controls that communicate via radio with
the carriage. With these controls the lift can be called and sent when the platform is
closed. In the case of automatic platform the platform also can be opened and closed with
the controls.

The controls are supplied by one 9 Volt battery. Optional a connection cable to a constant
power supply is possible.

The life-time of the battery is about 1 year. In general the battery is changed by a service
through the service company.

The functionality of the battery can be checked as follows:

In each wall control a green lamp is installed. This lamp start to flash if the key switch of
the control is switched on and a control button is pressed. If the lamp does not flash then a
change of the batteries will be necessary.

Platform controller:
Handset on spiral cable with directional button, Stop and Alarm buttons

STOP UP DOWN ALARM

Stratos Platform Stairlift Page 11 of 34

 STRATOS User Manual Edition 06/2017

OPERATION
General

STRATOS lifts are safe and easy to use. The technical control of the lift is entirely
adapted to the abilities of physically handicapped persons.

Please refer to the general layouts on the previous pages for a better understanding of the
lift.

Operation distinguishes between lifts with manual or automatic platform. Manual platforms
have to be opened using physical force, the barriers have to be lifted as well. Automatic
platforms perform these functions automatically.

Main power switch

The main power switch is located at the left side

wall of the carriage and connects the plant to the
batteries. For use of the lift, first turn on the main
power switch. By switching off the main power
switch, the lift cannot be used anymore (also not
through the wall controls). If the main power switch
and the key switch are switched on, the green
lamp on top of the carriage is shining. Main switch

After the main power switch is turn off the

recharger is still under voltage. Before are done to the stairlift the power supply to
the customer provided distribution box has to be interrupted.

Before operating the lift, ensure that the platform area is clear.

Stratos Platform Stairlift Page 12 of 34

 STRATOS User Manual Edition 06/2017

The following comments are valid only for carriages equipped with a
manual platform:

Calling of the platform

Most lifts are equipped with wall controls that allow control from
either ends of the staircase.

Is the platform not on the level on which you want to move onto the platform, you can call
the platform by using the wall controls:

Switch on the wall control by putting in and turning the key.

Press the “Up” or “Down”-Button and the platform moves into the direction as long as you
hold the button and the green light starts to flash. The carriage travels as long as you keep
pressed the directional button on the wall control.

Wall controls only control the lift when the platform is folded up.

Always make sure that you have eye contact the lift when moving the carriage
and immediately stop the lift if there is an obstacle in the way.

In the case the carriage doesn’t stop after releasing the drive button the key
switch has to be switched off to stop the lift.

Unfolding the platform

 In order to enter the lift the platform or the seat has to be opened. When opening, the
other controls are automatically switched off so that no other person can move the lift at
the same time and a secure driving onto the lift is possible. In the case of a seat the
arm rests also have to be unfolded.

Stratos Platform Stairlift Page 13 of 34

 STRATOS User Manual Edition 06/2017

Driving/Moving onto the platform

When the unlocked barrier is opened, the

Open
ramp will automatically fold down. The
barrier
barrier down to the staircase is always
and enter
locked (excepting at the lower stop
platform
position = special customer request).

Always face the direction of travel,

and use the wheelchair brake for
safety.

Close the barrier when on the platform. Close

When the barrier is closed the ramps barrier
will automatically lift up. This is an
additional safety feature that secures
the wheelchair.

Lift up the upper armrest before

moving onto the platform when
using a carriage with seat Use wheelchair
performance! brakes

Travelling

The carriage control on the sidewall contents of a directional 1 6 2

control on a spiral cable, a key switch and an emergency stop.

The platform contains a directional control, connected to 3 3

a spiral cable, a key switch, an emergency stop and a
green control lamp at the side of the platform. Optional
there can be a key switch at the side of the platform.
5
1. Key switch
2. Emergency Stop
3. Barriers 4
4. Carriage cover
5. Drive controls (Up/down)
6. Green lamp

When the passenger has moved onto the platform in accordance with the “Driving/Moving
onto the platform” instructions, the platform control must be switched on.

Stratos Platform Stairlift Page 14 of 34

 STRATOS User Manual Edition 06/2017

 Put in the key and turn it into “ON”

position. The green lamp will start to Schlüsselschalter
glow. einschalten
 Now the carriage can be set in
motion by pressing the “up” or “down”
directional control. The carriage stops Fahrbahn
at all stop positions (upper-, lower-, beobachten und
intermediate stop) automatically. Fahrbefehl geben
When the directional control remains
pressed during an intermediate stop,
the carriage will stop for about two
seconds; then the carriage will
continue travelling towards the
planned stop position.

Always watch the stair! If there is danger that the platform drives against an obstacle
stop the lift by releasing the directional control button.

The lift automatically stops when driving into a stop position. If there is an intermediate
stop the lift continues to drive after a pause of 2 seconds if the directional control button
remains pressed.

The carriage stops also when the ramps or any other safety pad travels against obstacles!

As a safety measure, the plant is equipped with an emergency stop (red button on
the control). In the unlikely event that the stairlift does not stop when the
directional control button is released, press the emergency stop button, a self-
locking button, and the lift will stop immediately. To unlock the emergency stop
button, press it once more or turn it clockwise.

Stratos Platform Stairlift Page 15 of 34

 STRATOS User Manual Edition 06/2017

Leaving the platform

The stairlift has been designed to stop in Turn off key switch
the correct position at each station. and lift up the
Release the directional control when the barrier
carriage has reached the desired stop
position.

 Switch off the platform control by

turning the key into “OFF” position.
Take out the key.
 Lift the unlocked barrier and the
ramps will automatically descend to
the turn down position. Now you can
leave the platform.

Lift up the armrests before leaving the

platform when using a carriage with seat
performance! Leave the
platform

To avoid unauthorised use of the stairlift,

always switch it off with the key when not
in use.

 After leaving the stairlift, lift down the barriers and fold up the platform. By folding up
the platform the wall controls (landing controls) will be re-activated. The carriage can be
sent to the desired parking position.

If there is an acoustic signal 5 seconds

after releasing the directional control
button then the lift is probably not in the Plattform
exact recharging position. Please geschlossen
reactivate the drive button to bring the lift
in the final position.

Stratos Platform Stairlift Page 16 of 34

 STRATOS User Manual Edition 06/2017

The following comments are valid only for carriages equipped with
automatic platforms and barriers:

Wall controls

All Delta installations are equipped with calling stations, with which you can call and send
the lift. Call stations are located in the area of the upper and lower landing position.

Each landing call station needs to be activated with a key switch before use.

The call stations are needed to call and send the lift with closed platform and to open and
close the platform in the landing stations.

A green LED light will start flashing when a command button is pressed.

LED light

Drive up button
The platform will drive up when in closed
(unfolded) position

Drive down button

The platform will drive down when in closed
(unfolded) position

Platform open button

The platform will open (unfold). This button
works only when the platform is in the
landing station.
STRATOS
Platform close button
The platform will close (fold). The platform
should be closed when in the landing station.

Key switch

Stratos Platform Stairlift Page 17 of 34

 STRATOS User Manual Edition 06/2017

Is the platform not on the level on which you want to move onto the platform, you can call
the platform by using the wall controls:

Switch on the wall control by putting in and turning the key. Press the “Up” or “Down”-
Button and the platform moves into the direction as long as you hold the button. The green
light starts to flash! The carriage travels as long as you keep pressed the directional button
on the wall control.

Wall controls only control the lift when the platform is folded up.

The carriage stops automatically at the stop position. To use the lift fold down the platform
by using the “Open”-Button. Press the button as long as it takes that the platform is in
horizontal position and the barrier has opened completely. Simultaneously the ramps turn
down to the correct position enabling safe driving/moving onto the platform. When the
platform is folded down, all controls other than the platform control lose their function. This
allows safe movement onto the platform.

Driving/Moving onto the platform

You can move onto the platform after you have opened the platform and the barrier in
accordance with the former chapter.

Always face the direction of travel and use the wheelchair brake for safety.

 Press the button for „open“ on the wall control as long as the platform is horizontally
positioned and the barrier is opened. When opening, the other controls are
automatically switched off so that no other person can move the lift at the same time
and a secure driving onto the lift is possible. In the case of a seat the arm rests also
have to be unfolded.

Always keep eye contact to

the platform and make sure Open platform
that nobody can be when and barrier
opening the platform. If there
is any danger, immediately
stop the movement by
releasing the pressed button.

 Switch off the platform control by turning the key into “OFF” position. Take out the key.

Stratos Platform Stairlift Page 18 of 34

 STRATOS User Manual Edition 06/2017

Driving/Moving onto the platform

When the unlocked barrier is opened, the

Open
ramp will automatically fold down. The
barrier
barrier down to the staircase is always
and enter
locked (excepting at the lower stop
platform
position = special customer request).

Always face the direction of travel,

and use the wheelchair brake for
safety.

Close the barrier when on the platform. Close

When the barrier is closed the ramps barrier
will automatically lift up. This is an
additional safety feature that secures
the wheelchair.

Lift up the upper armrest before

moving onto the platform when
using a carriage with seat Use wheelchair
performance! brakes

Stratos Platform Stairlift Page 19 of 34

 STRATOS User Manual Edition 06/2017

Travelling

The carriage control on the sidewall contents of a 1 6 2

directional control on spiral cable, a key switch and an
emergency stop.
3 3
The platform contains a directional control, connected to
a spiral cable, a key switch, an emergency stop and a
green control lamp at the side of the platform. Optional
there can be a key switch at the side of the platform. 5
1. Key switch
2. Emergency Stop 4
3. Barriers
4. Carriage cover
5. Drive controls (Up/down)
6. Green lamp
Switch on
When the passenger has moved onto the the key
platform in accordance with the “Driving/Moving switch
onto the platform” instructions, the platform
control must be switched on.

 Put in the key and turn it into “ON” position.

The green lamp will start to glow.
 Now the carriage can be set in motion by
pressing the “up” or “down”
directional control. The carriage stops
Switch on the key
at all stop positions (upper-, lower-,
switch
intermediate stop) automatically.
When the directional control remains
pressed during an intermediate stop, Watch the
the carriage will stop for about two carriageway and
seconds; then the carriage will start travel
continue travelling towards the
planned stop position.

Always watch the stair! If there is

danger that the platform drives against an obstacle stop the lift by releasing the
directional control button. The carriage stops also when the ramps or any other safety
pad travels against obstacles!

The lift automatically stops when driving into a stop position. If there is an intermediate
stop the lift continues to drive after a pause of 2 seconds if the directional control button
remains pressed.

Stratos Platform Stairlift Page 20 of 34

 STRATOS User Manual Edition 06/2017

 The lift automatically stops in all stop positions (upper, lower and intermediate). It
also stops when colliding with an obstacle.

 After the lift stopped the drive button must be kept pressed until the barrier opens. If
you don’t want to stop at an intermediate stop position briefly release the drive button
and activate it again in the same direction. The lift will briefly stop and then continue to
drive in the desired direction.

As a safety measure, the plant is equipped with an emergency stop (red button on the
control). In the unlikely event that the stairlift does not stop when the directional control
button is released, press the emergency stop button, a self-locking button, and the lift will
stop immediately. To unlock the emergency stop button, press it once more or turn it
clockwise.

Stratos Platform Stairlift Page 21 of 34

 STRATOS User Manual Edition 06/2017

Leaving the platform

The stairlift has been designed to stop in the correct position at each station.

Lift up barrier arm

and switch off the
 Keep the directional control button key switch
pressed until the barrier has folded up
and the ramp has folded down to the
correct position. When the barrier is fully opened (and the ramps
are fully folded down), release the directional control.

 Switch off the platform control by turning the key into “OFF”
position. Take out the key. Now you can leave the platform.

 After leaving the platform you have to switch on the wall control
by putting in and turning the key.

Lift up the armrests before leaving the platform when using a

carriage with seat performance!
Leave
 Press the “Up”-Button and the platform folds up platform
as long as you hold the button. Press the “Up”-
Button until the platform is folded up completely. Now switch off
the wall control by turning back the key to position “OFF”. Take
out the key before travelling away from the stairlift.

Make sure nobody can be penned in when closing the platform.

Always watch the platform during folding. If there is any danger immediately release the
control button.

By folding up the platform the wall controls (landing

controls) will be re-activated. Otherwise other users
may not be able to use the lift. The carriage can be
sent to the desired parking position. Close
platform
 To avoid unauthorised use of the stairlift, always
switch it off with the key when not in use.

Stratos Platform Stairlift Page 22 of 34

 STRATOS User Manual Edition 06/2017

TROUBLESHOOTING
For safety reasons, the STRATOS stairlift is equipped with several electrical and
mechanical locking devices. The stairlift will not work if any of these devices are tripped or
if the order of events is incorrect. By following the instructions provided in the ensuing
paragraphs, the user will be able to determine the reason for breakdown. Contact our
service team! You must not manipulate, modify or remove any safety feature of the stairlift.

Work through the following instructions paragraph-by-paragraph. Do not skip any part! Be
sure that the landing controls are deactivated whenever the platform is folded down.

Before troubleshooting, pay attention to the following:

When a landing control is activated, it automatically deactivates all other wall

controls, i.e., the complete lift can only be controlled by one control at a time. If a
wall control activates the parked lift no other wall control can manipulate the lift as
long as this wall control is active.

Please check if the main power switch, located at the left side of the drive box by
activating the platform through the key switch. The green lamp on the platform must
now glow.

Please check if the batteries in the wall controls are working and exchange them if
necessary.

Please check if the fuses in the distribution box of your house are working and
turned on.

If the lift is giving acoustic signals please check the batteries as described in the
section “battery charge system”.

If you call the service please note your lift number. This you find at the front side
under the name “Serial number”. It is the easiest way to identify your lift to give fast
and efficient advice.

Stratos Platform Stairlift Page 23 of 34

 STRATOS User Manual Edition 06/2017

The landing control has been turned on

with the key, the directional control is
pressed, but the carriage does not move.

Close the
No Is the platform closed?
platform!

Yes
Is the green lamp at the wall
Exchange
control glowing when calling the No batteries
lift?
Yes

Check if the ramps and the safety pad (if

existing) on the underside of the platform are
Does the stairlift No
free of contact with obstacles.
operate?

Check if all emergency stops (on the

Yes carriage and on the landing controls)
are unlocked.

Try to control the stairlift

from the landing control
nearest to the carriage.

Yes Does the stairlift

operate?

No

Open the
platform and
close the barriers.
Close the
platform.

Try to control the stairlift from the

directional control on the
carriage.

Check if the platform is

closed completely and if
Does the stairlift Yes there is no object jamed
operate? between the platform and
the carriage
No

Check check
if thethe
keyfuses in the
switch at the
controlbox
platform side isas described
switched on
and the in this handbook
green lamp is glowing

No Does the stairlift

operate?

Yes Does the stairlift

operate?
Yes
No

Probably the platform has

OK Contact our service team
not been closed completely.
and ask for advice.

Stratos Platform Stairlift Page 24 of 34

 STRATOS User Manual Edition 06/2017

The carriage start travelling after

pressing the directional control on the
platform and stops after about 10 cm.

Please close No Are all barriers

the barriers! closed?

Yes

Check if the ramps and the safety pad (if

Does the stairlift No existing on the underside of the platform) are
operate? free of contact with obstacles.

Yes

When all barriers and ramps are free of

contact with obstacles, please close the
barriers, also when the automatic
platform is used, once more by
pressing it down manually.

Try to start travelling

once again.

Yes Does the stairlift

operate?

No

Carry out the instructions given in the

paragraph "Rescue of passengers"

Contact our service team and

OK ask for advice.

Stratos Platform Stairlift Page 25 of 34

 STRATOS User Manual Edition 06/2017

RESCUE OF PASSENGERS
When the carriage stops between two stations and all instructions given on the previous
page are checked, the passenger must be rescued from the carriage.
It has to be distinguished between the cases where the platform stops close to the stop
position or if it stops in the middle of the rail.

Attention: Rescue of passengers can only be done by authorized people.

Case 1: The occupied platform is near a stop position.

Notice: The main power switch is on the side of the Main power
platform wall. switch

1. Switch of main power switch

2. Insert hand wheel Break release
3. Tighten the hand lever for break
release and turn the hand wheel until
the next station has been reached.
4. At every landing the barrier can be
opened manually at the side where
leaving the platform is desired.
5. Now the wheelchair driver can leave
the platform.
6. If using a manual platform, close the
platform as usual. That means: First
close the barriers and then fold up the
platform!
7. If using an automatic platform, first fold Insert hand
down the barrier to the closed position. wheel Hand wheel and break lever
Then the platform can be closed
without any problem. The platform must be locked with the padlock on the carriage.
8. Call your service team!

Stratos Platform Stairlift Page 26 of 34

 STRATOS User Manual Edition 06/2017

Case 2: The occupied platform is not close to a stop position.

For the rescue of the passenger two persons are needed! If there is only one
person available, it is necessary to wind the carriage into the next station
(see case 1).

Notice: The main power switch is on the side of the platform Main power
wall. switch

Break release
1. Switch of main power switch

2. Insert hand wheel

3. Tighten the hand lever for break

release and turn the hand wheel until
the position has been reached where
the distance between the rail and the
steps are minimal.

4. Emergency unclamping of the

barrier: In order to open the barrier
when not in a station, please carry Insert hand
out the following instructions. It is wheel Hand wheel and break lever
only permitted to open the barrier up
to the stairs (see page 20). Otherwise
one could face the danger of falling or
rolling down. Detailed instruction for
the emergency unclamping is given
on page 29. Open barrier up
to the stairs

Stratos Platform Stairlift Page 27 of 34

 STRATOS User Manual Edition 06/2017

5. The wheelchair driver can now be lifted

down from the platform

6. If using a manual platform, close the

platform as usual. That means: First
close the barriers and then fold up the
Always rescue
platform!
with two people
assisting
7. If using an automatic platform, first fold
down the barrier to the closed position.
Now the platform can be closed without
any problem. The platform must be
locked with the padlock on the
carriage.

8. Call your service team!

Stratos Platform Stairlift Page 28 of 34

 STRATOS User Manual Edition 06/2017

Emergency unclamping of barriers:

For unclamping a barrier somewhere out of a
station, press the lever located at the back of
the carriage.

The position of this lever is shown in detail on

the drawing beside.

Levers for unclamping

are at the backside of
the platform
Attention:
The red, marked lever must be pressed
for unlocking the barrier up to the stairs.
Do not press the unmarked lever, in this
case the downside barrier would be
opened and there is danger of falling
down the stairs!

Press and hold this lever and open the barrier

with an abrupt pull!

The lever for the emergency

unclamping of the barrier
(up to the stairs) is marked
RED !

Stratos Platform Stairlift Page 29 of 34

 STRATOS User Manual Edition 06/2017

ERECTION

Electrical installation
Only LEHNER or one of our authorised partners is allowed to carry out the electrical
installation.

If someone else does the electrical installation, you will lose the right to use the lift.

LEHNER does not assume any liability for damages caused by the electrical installation
carried out by an unauthorised third party.

Installation
Only LEHNER or one of our authorised partners is allowed to install the stairlift.

Handling or rebuilding the lift will result in the loss of permission for using it.

LEHNER does not assume any liability for damages caused by the improper installation of
the lift carried out by an unauthorised third party.

Dismantling
Only LEHNER or one of our authorised partners is allowed to dismantle the stairlift.

We do not take over any liability for damages caused by the contravention of this rule.

Stratos Platform Stairlift Page 30 of 34

 STRATOS User Manual Edition 06/2017

CHARGES OF THE OPERATOR

The unit must only be activated, if a technical expert issues a result

without any defects. (Exception: The local law doesn’t prescribe this)!
Otherwise a safety operation is not guaranteed!

It has to be noted that additional to the owner an introduced person is

reachable. To guarantee the evacuation of a person who needs help on
the platform (i.e. technical defect) the owner of the lift needs to reach this
person easily.

Is an emergency call device existing, this device has to be checked regularly (min.
once a week) regarding its function.
In case that some others has to be summoned (i.e. by phone), an adequate access to
the location of the lift has to exist.

The operator of the lift is obligated to assure an adequate maintenance of the unit.
Therefore it is very important that a scheduled service will be specified before the
stairlift will be operated.

Services have to be done by skilled persons to guarantee a containing safety of the lift.
General maintenance can be founded within the separate capture in this user manual.

The exertion of the lift has to be strictly limited to the given purpose!

The user manual has to be located at an adequate place where all authorized persons
have access.

A save access to the building and the stairlift has to be assured permanently,
especially in emergency cases, maintenance works or inspections.

The maintenance service team has to be informed about irregularities during the
operation as well as emergency situations immediately. Additionally about
modifications on the building or at the lift, which could take affect on the
situation/operation of the lift.

Stratos Platform Stairlift Page 31 of 34

 STRATOS User Manual Edition 06/2017

MAINTENANCE
It is absolutely necessary that the lift is regularly serviced.

It is recommended that a service contract be made with the supplier.

LEHNER or any of our authorised partners offers a special maintenance program adapted
to the frequency of use.

Attention!!!

When the legal provisions do not prescribe a technical approval test or a yearly
inspection carried out by a council or a civil engineer, we demand a yearly inspection
of all safety components in the course of a service. We will refuse all liability if neither
a service contract nor regular servicing is arranged.

Check-up and care

Check the following points at regular intervals, at least once a week.

1. The carriage must not start travelling until the barrier is completely folded down and the
ramp is turned down to the appropriate position.
2. It should be impossible to fold up the barriers while travelling. This should be tested
between two stop positions.
3. Check if the barriers are closed and if the ramps are folded up while travelling. If the
ramps run against an obstacle or if the user presses down the ramp, the carriage will
have to stop immediately. The linkage between barriers and ramps must be in faultless
condition (safely screwed on, no damage of the rope).
4. The carriage has to stop automatically at every stop position.
5. The carriage must stop when the directional control is released. The brake has to be
activated immediately.
6. The emergency stop button must put the whole stairlift out of operation.
7. If an emergency call system is in place, ensure that it works.
8. Remove dust and dirt from the tubes of the railway at regular intervals.
9. Keep the access free to the drive and to the main power switch.

For cleaning the stairlift use a damp cloth and normal household stains.

All further maintenance work is only allowed to be done by LEHNER or any of our
authorised partners.

Stratos Platform Stairlift Page 32 of 34

 STRATOS User Manual Edition 06/2017

Installation and maintenance notes

Installed by: ________________________________ Date: ____________

This is a maintenance list for your stairlift. This form will be filled out by your maintenance
service team.

Date Details Name

Stratos Platform Stairlift Page 33 of 34

 STRATOS User Manual Edition 06/2017

Date Details Name

Stratos Platform Stairlift Page 34 of 34