Appendix 1

PARKING BUSINESS PLAN 2015-16

This business plan covers:

On-Street Parking in Guildford

On-Street Parking Reviews in Guildford

Off-Street Parking in Guildford

Park and Ride services

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Structure of the Business Plan

1. Summary

2. Introduction

3. Aims

Service Performance and Issues

4. On-street parking management Guildford

5. On-street parking reviews

6. Off-street parking

7. Park and Ride

Annexe

Annexe 1 On-street parking places

Annexe 2 Financial Statement for on-street parking management
Annexe 3 Off-street public car parks
Annexe 4 Financial statement for off-street car parks
Annexe 5 Car park usage and enforcement data
Annexe 6 Charges made in neighbouring centres
Annexe 7 Statement for the Car Park Maintenance Reserve (CPMR)
Annexe 8 Bid for funding from the CPMR for upgrading to LED lighting
Annexe 9 Bid for funding from the CPMR for Lift Replacement
Annexe 10 Proposed parking order for (a) Nightingale Road, (b) Lido Road Upper and (c)
Sutherland Memorial Park car parks
Annexe 11 Copy of the Memorandum of understanding on Park and Ride

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1. Summary
1.1 This report presents details of the parking services operation since April 2013 and
makes a series of recommendations for 2014-15. The recommendations are listed below
together with the section of the report in which they are discussed.

Section 3 – Aims

Recommendation to the Guildford Local Committee and Guildford Borough Council’s

Executive

1. We recommend that a Task Group is established to develop a Parking Strategy

which sets a framework for parking operations to support key strategic plans
including the Local Plan, Town Centre Master Plan and Local Transport Plan 3.

Section 4 - On-street parking management Guildford

Recommendation to the Guildford Local Committee

2. We recommend that the Guildford Local Committee agree in principle that we look
at the use of virtual permit technology to provide an improved service for residents
whilst reducing costs.

Section 6 – Off-street parking

Recommendation to Guildford Borough Council’s Executive

3. We recommend that we continue to examine the potential to develop Millbrook

Car Park and also work with our colleagues in Development to explore ways of
changing existing car parks, or developing new ones, based on the “drive to, not
through” principle.

Recommendation for the Guildford Local Committee and Guildford Borough Council’s
Executive

4. We recommend that all interested parties discuss changes to the direction road
signage, particularly where this will improve motorists’ ability to park in the first
convenient car park.

Recommendations to Guildford Borough Council’s Executive

5. To encourage greater use of park and ride and address the increase in use we
recommend the following tariff adjustments:

(i) Farnham Road Multi Storey Car Park from 7.00am to 7.00pm Monday to
Saturday from 90p per hour to £1.00 per hour with a maximum daily charge of
£8.

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(ii) York Road Multi Storey Car Park from 8.00am to 6.00pm Monday to
Saturday from 90p per hour to £1.00 per hour with a maximum daily charge of
£8.

(iii) Guildford Park Car Park from £4.50 per day on Monday to Friday to £5.00 per
day.

(iv) Shalford Park Car Park from £2.80 per day on Monday to Friday to £3.20 per
day.

(v) Walnut Tree Close Car Park from £3 per day on Monday to Friday to £3.20 per
day.

6. We recommend increasing the charge for season tickets in York and Farnham
Road Multi Storey Car Parks by five per cent.

7. We recommend an increase of five per cent in our garage charges.

8. We recommend that when a garage becomes available, we give first priority to

any resident living in areas A,B,C,D, E or F of the controlled parking zone.

9. There is high demand for contract parking and we recommend an increase of five
per cent in the charge.

10. We recommend reducing the annual revenue contribution to the Car Park
Maintenance Reserve by £125,000 per annum from April 2015.

11. We recommend upgrading the lights in Castle, Farnham and York Road car
parks to LED lamps, as detailed in the bid attached as Annexe 8 of the Parking
Business Plan, and that this be funded from the Car Park Maintenance Reserve.

12. We recommend that the lift replacement programme proposed in the bid
attached as Annexe 9 of the Parking Business Plan, is funded from the Car Park
Maintenance Reserve.

13. We recommend that the car parks detailed in Annexe 10 of the Parking Business
Plan be included within the Off-Street Parking Places Order and that the Council
undertakes the statutory procedures to amend the order.

Section 7 Park and Ride

Recommendations to the Guildford Local Committee and Guildford Borough

Council’s Executive

14. We recommended that the provision of guarding services at Artington and

Merrow be combined to become a mobile guard between the two sites.

15. We recommend that Surrey County Council undertakes a public consultation on

the proposal to remove the ENCTS from the Park & Ride network for people

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qualifying based on age and on the introduction of a nominal charge of £1 per return
journey for these concessionary pass holders.

16. We recommend using the uncommitted surplus from on-street parking

management in Guildford for 2013-14 of £68,000 on funding the cost of Onslow Park
and Ride in 2015-16.

Recommendation for Guildford Borough Council’s Executive

17. We recommend using the unspent surplus from on-street parking management
in Waverley, £37,750 to fund Onslow Park and Ride in 2015-16.

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2. Introduction
2.1 The service has a role in all aspects of parking in Guildford, and this provides an
opportunity to co-ordinate policies across different areas, and with wider transport
objectives. The Council is also in a strong position to influence parking in the town
because it runs nearly all the major car parks. We work closely with Surrey County
Council in managing on-street parking. Both authorities oversee the Park and Ride
network with Surrey County Council managing the bus network and Guildford
Borough Council managing the car parks.

2.2 To strengthen this co-ordination, a combined business plan is being presented to

both the Guildford Local Committee and Guildford Borough Council’s Executive.
Guildford Borough Council’s Customer and Community Scrutiny Committee will also
consider the business plan.

2.3 The business plan presents a joined-up overview of parking but the
recommendations require approval from the committee or committees responsible for
particular areas. A covering report will be presented to each Committee, drawing
their attention to the particular recommendations for their agreement, but they will
also be able to comment on other aspects of the report and services.

2.4 The majority of parking activity takes place in Guildford town centre and this is
therefore the focus of the service and this report. However, we conduct regular
reviews of parking restrictions all over the borough and enforce the restrictions that
are in place. Our agency agreement with Surrey County Council also includes the
management of on-street parking in Waverley, although this part of the service will be
subject to a separate report to the Waverley Local Committee.

3. Aims
3.1 Guildford Borough Council’s Corporate Plan and Surrey County Council’s Local
Transport Plan set out a number of priorities to which the Parking Service
contributes.

3.2 One of the key aims of the Corporate Plan is to develop, in partnership, a transport
strategy to 2050 for the town. The Guildford Traffic and Movement Study (GTAMs)
was published in April 2014 and presents a long-term strategy aiming towards 2050.
It includes recommendations to promote more sustainable modes of transport. The
study suggests making a range of improvements in the provision for walking, cycling
and public transport, including park and ride. It also suggests creating a sustainable
movement corridor. In the medium term, after some of these improvements are
implemented, the study supports the review of parking charges aimed at encouraging
the use of more sustainable means of transport.

3.3 The corporate plan sets a vision for an evolving vibrant economy. It highlights the
need to improve car parking capacity for local employers and visitors, and to create
conditions that support business and provide opportunities for growth. We need to
ensure that we support businesses as we work towards encouraging change.

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3.4 Surrey County Council’ s Local Transport Plan (LTP3) contains a vision “to help
people to meet their transport and travel needs effectively, reliably, safely and
sustainably within Surrey; in order to promote economic vibrancy, protect and
enhance the environment and improve the quality of life”. The Parking Strategy,
which forms part of the third local transport plan, describes the county council’s vision
for parking as “provide parking where appropriate, control parking where necessary”
and the objectives are stated as:

 Reduce congestion caused by parked vehicles

 Make the best use of parking space available

 Enforce parking restrictions fairly and efficiently

 Provide appropriate parking where needed

3.5 The Guildford Local Committee and Guildford Borough Council agreed a parking
strategy in 2003. This needs updating in view of developing policy and visions. The
following aims are suggested as a focus for the parking service to contribute towards
the objectives set out above:

 To provide a mixture of parking options needed to support a vibrant economy

 To encourage the use of more sustainable transport modes including park and ride.

 To develop further Park and Ride sites.

 To continually review parking tariffs centred around the town centre in order to
maintain a hierarchy of charges. On-street parking to have the highest tariff and the
further a driver parks from the centre, the lower the charge.

 To keep Park and Ride fares attractive, and to promote it as an alternative to parking
in or near the town centre.

 To monitor all available indicators to ensure that the local economy continues to be
successful and to ensure that customers and businesses continue to choose to do
business in Guildford.

 To review the car parks provision and to explore opportunities to develop sites that
allow drivers to park and return directly along main routes, a “drive to, not through”
approach.

 To use on-street parking controls to support the objectives listed above, to maintain
safe traffic flow and where necessary, and where supported by the local community,
prioritise space for residents.

3.6 We will develop these objectives in the light of comments made by the various
committees considering the Business Plan and in conjunction with officers
developing other transport related strategies to produce a parking strategy that
supports both councils aims.

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Recommendation to the Guildford Local Committee and Guildford Borough Council’s

Executive

1. We recommend that a Task Group is established to develop a Parking Strategy

which sets a framework for parking operations to support key strategic plans,
including the Local Plan, Town Centre Master Plan and Local Transport Plan.

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Appendix 1

Service Performance and Issues

4. On-street parking management Guildford

On-street parking space

4.1 Annexe 1 shows the number and distribution of designated on-street parking places
in the borough. Outside the town centre, in areas where controls are necessary,
there is a mixture of yellow lines and either free parking places, or parking places
subject to limited waiting. The town centre has a residents’ parking scheme and this
is divided into ten catchment areas A to J. Within these areas, a certain amount of
parking space is prioritised for residents, often with the facility for non-residents to
park for a limited amount of time, or longer, if they obtain a visitors' permit from a
resident.

4.2 Permit schemes are introduced where there is parking pressure. In these areas, the
emphasis is on ensuring that residents who have access to off-street parking use it to
reduce pressure on parking on the streets. Households are limited to up to two
permits and the number of permits is generally reduced according to the amount of
off-street parking at the residence. In the town centre, area D, there is a waiting list
for permits and residents who qualify are issued with a permit for an adjacent
catchment area, until such time that an area D permit becomes available.

4.3 In the town centre, there are around 460 pay and display parking bays. These allow
motorists to stay for a limited period on payment of a charge. The bays closest to the
centre have a maximum stay of 30 minutes. Most of the others allow up to two hours
parking, and there are a few in and around Pewley Hill that allow up to three hours.

4.4 Motorists look for the most convenient parking space and there is only a limited
amount of space on-street. Drivers who look for, but cannot find, space on-street
add to congestion. To discourage this, it is good practice for on-street parking to
carry a higher charge than car parks. To ensure there is a steady supply of on-street
space becoming available, the time motorists can park is limited. This reflects the
fact that on-street space is usually the most convenient and in shortest supply.

On-street pay and display

4.5 In January 2014, the charge for on-street parking in Guildford was increased from
70p to 80p per half hour. This was the first change since April 2008. We reported
that in key areas of the town, on-street parking usage was growing. The exception
was around G Live where the people who had been parking on the street during
construction were now returning to use the car park. One of the reasons for the
growth was that the price of parking on-street was very similar to that in the car
parks. The equivalent price per hour on-street was £1.40 and the price in the car
parks was £1.20.

4.6 The Guildford Local Committee agreed a tariff increase to create a higher differential
between the on-street charge and the charge for car parks. The charge was
increased from 70p per half hour to 80p per half hour in January 2014.

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Appendix 1

Usage of on-street parking in Guildford town centre

Year Income (£) Change No. of Change Average

(compared to Tickets (compared time
2010-11) in to 2010-11) purchased
per cent In per cent

2010-11 692,868 - 532,111 - 56mins

2011-12 700,606 +1.3 533,031 + 0.1 57mins

2012-13 687,677 -0.7 524,046 -1.5 56mins

2013-14 699,890 +1 520,089 -2.4 56mins

Change since the increase

Jan 2013- 498,959 Change in 384,087 Change in 56mins

Sept 2013 income in per number of
cent tickets in per
cent

Jan 2014 – 549,277 +10.1 376,794 -1.9 55mins

Sept 2014

4.7 The report presented in September 2013 highlighted the locations shown in the table
below and the increase they had had since 2010-11. The table below shows that the
tariff change has stopped the increase in use, but that on-street parking is still well
used. No further change to the tariff is recommended.

Road Percentage First First Change in

increase in ticket Quarter Quarter per cent as
numbers between 2013-14 2014-15 a result of
2010-11 and Sept the increase
2013

Millmead 8.3 13,650 13,343 -2.2

South Hill 27.5 2,565 2,676 +4.3

Chertsey Street 11 2,986 2,958 -0.9

Castle Street & 3.2 9,719 9,213 -5.2

Tunsgate

Residents Parking Permits

4.8 During the course of 2014, the parking service has been undergoing an internal
fundamental service review. The review has reinforced the need for a better IT
system and for more on-line facilities. We intend to look at facilities to allow people
who receive a penalty charge to view and submit comments and evidence on-line.

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4.9 The way permits are issued can also be improved with virtual permits. Residents
who satisfy us that they qualify could have their registration number listed on a
database. Civil Enforcement Officers using Automatic Number Plate Recognition
technology can check the validity quickly. This is similar to the system now being
used for tax discs, where no physical disc is issued, but cars are checked by
cameras.

4.10 This process means residents can apply for a permit on-line, rather than by post, or
by visiting the Parking Office. It saves time for the residents and reduces processing
costs. Residents that do not want, or do not have the capability to apply on-line,
would still be able to apply in the traditional way. The aim is to provide the option
and encourage on-line transactions. To implement such a change requires a new IT
system and a change to the Traffic Regulation Order.

Recommendation to the Guildford Local Committee

2. We recommend that the Guildford Local Committee agree in principle that we look
at the use of virtual permits technology to provide an improved service for residents
whilst reducing costs.

Enforcement and number of Civil Enforcement Officers

4.11 We are considering the number of Civil Enforcement Officers and the times they
patrol. Successive parking reviews have increased the amount of on-street parking
controls. As part of the recently completed review of parking restrictions in the town
centre, the hours of control in the parking bays and single yellow lines around Dene
Road were increased to 8.30am to 9pm Monday to Sunday. We are also receiving
more requests to enforce restrictions, particularly double yellow lines, outside normal
working hours and on Sundays. Trying to respond to these requests reduces the
number of officers on duty during the normal working day.

4.12 The deployment of Civil Enforcement Officers (CEO) is complex. When fully staffed,
we have 22 CEOs and three of these work in Waverley Borough. 19 CEOs are
available in Guildford. Their work patterns need to cover six days (Monday to
Saturday), while their working hours are 37 hours per week over five days. They also
have holiday and some sickness. On any day, there will be around 14 officers
available in Guildford to cover car parks and on-street restrictions. Between 7am and
7pm one CEO will be in the control room, which requires 1.5 FTEs per day to cover,
so there are around 12.5 available for patrols. There are three normal shifts early,
middle and late, and occasional evening shifts. Sundays are worked on voluntary
overtime. The table below shows how these resources are typically used.

Deployment of CEOs
Early (7am to 3pm or 7.30am to 3.30pm) 3 or 4

Middle (8.00am to 5.00pm) 3

Late (9.15am to 6.15pm or 10.15 to 6.15pm) 5 or 6

Evening Approximately once every week with two

officers mainly around the area with town
centre car parks but targeted enforcement

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(2pm to 10pm) elsewhere when we get complaints or

become aware of problems.

Sundays Every Sunday with two to three officers on

voluntary overtime.

4.13 We will review the enforcement patterns and present further proposals during
2015-16.

On-street parking – Financial data and performance

4.14 Attached as Annexe 2 is a statement of costs and income for the service. Under the
Memorandum of Understanding between Surrey County Council and Guildford
Borough Council (details in the Park and Ride section and annexe 11), the first call
on any surplus made from on-street parking is to fund Park and Ride at the Artington,
Merrow and Spectrum sites.

4.15 As part of the agency agreement there are KPIs on which we are required to report.
They are as follows.

KPI Details Result

Total cost to administer the Our total costs include Net surplus less
on-street parking service – parking reviews, management expenditure
the overall net cost of of pay and displays, and
operating the on-street permit administration is £628,833
enforcement element of the £821,317. The net cost of the
parking service. on-street service is positive
with income at £1,450,150.

Civil enforcement officer Total enforcement cost is £38.18

(CEO) deployment estimated at £481,100. Total
efficiency – this measures hours deployed on-street or
the number of hours travelling is estimated at
deployed CEO time spent 12,600.
on-street or travelling to
sites as a ratio of the total
cost of the enforcement
operation.

Penalty charge notices The number of penalty charge 1.85

(PCN) issued per notices issued on-street was
deployed hour – total 14,768. The estimated time
number of PCNs issued deployed was 8000 and
as a ratio of the total travelling time was 4600.
number of CEO hours on-
street.

PCN cancellation rate - 1,658 PCNs were cancelled 11.2%

the total number of PCNs and 14,768 PCNs were
cancelled as a ratio of the issued.
total number of PCNs

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issued.
PCN Appeal Rate - the Total number of PCNs issued 0.02%
total number of PCNs was 14,768. 3 PCNs were
successfully appealed, as successfully appealed at the
a ratio of the total number formal appeal stage.
of PCNs issued.

Time taken to issue 5 working days

parking permits/
dispensations/
suspensions – measuring
the average number of
days taken to deal with
general customer
requests for service
(excluding PCN appeals
or comments on parking).

4.16 These KPIs will be useful in future years to compare performance with other
boroughs and districts in Surrey and to monitor changes in the performance in
Guildford.

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5. On-street parking reviews

5.1 During 2013-14 and in the first two quarters of 2014-15 we completed a review of the
town centre. The cost of implementing the changes associated with these reviews is
funded from the on-street account.

5.2 The work included consulting with residents in the town centre on whether the hours
of control should be extended to Sundays and into the evening. Around 2,000
properties were contacted. They were also asked whether they wanted more pay
and display controls. Some residents had expressed concerns about shoppers using
parking places that allow non-permit holders to park for a limited amount of time, as
well as permit holders who could park without limit.

5.3 None of the areas surveyed were in favour of additional pay and display controls.
The only area in favour of an extension to the hours of control was around Dene
Road, and the controls there now operate between 8.30am and 9pm Monday to
Sunday. New double yellow lines were also introduced to help with traffic flow in the
evening on London and Epsom Roads.

5.4 The controlled parking zone was extended in Onslow Village and Rivermount
Gardens was included. Controls have also been introduced in St Lukes Square.
Parking bays around the schools in Cranley Road have been adjusted to relieve the
pressure at drop-off and pick-up times.

5.5 We are just starting a review of outer town locations and the Local Committee has
agreed that we look at seven areas and 22 locations. The areas are Avondale
Estate, Effingham Junction, Fairlands, Kingspost Parade, Merrow Parade , Shalford
and Woodbridge Hill.

5.6 We have a considerable amount of work to do in terms of assessing the issues,

producing proposals, consulting with local councillors, residents and others affected
and then implementing any proposed changes. It is expected that implementation
will be towards the end of 2015 or early 2016.

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6. Off-street Parking
6.1 Car parks provide access to the town and an availability of parking space absorbs
traffic and reduces congestion. Guildford has 23 public car parks, providing just over
5,000 spaces. Some car parks are contract car parks during the week and open to
the public at weekends. There are also contract only car parks. North Street Market
occupies the North Street Car Park on Fridays and Saturdays. We also provide a car
park by Ash Vale Station. In addition, we manage 200 garages in the town centre. A
list of all the car parks and garages managed by the Council’s parking service is
shown in Annexe 3.

6.2 Guildford Borough Council owns nearly all the major car parks in the town centre and
this provides us with a strong tool to influence the behaviour of people coming to
Guildford by car.

6.3 The locations of our car parks have often arisen from opportunity and many are on
development sites. The development of a future vision for Guildford and the studies
into the future road networks also provides an opportunity to consider sites for future
car parks.

6.4 Car parks are intended to reduce congestion. They are most effective if they are
positioned close to the main routes to the town, remove the traffic before it reaches
the most congested areas and allow vehicles to exit by the same route. This type of
access to car parks can be referred to as “drive to, not through” and helps reduce
congestion by removing traffic without it needing to drive through the town.

6.5 A number of existing car parks are not efficient in taking traffic away from congested
areas. Millbrook Car Park on the A281 takes traffic off the main road before its
reaches the gyratory system but when vehicles leave, they have to turn left and go
round the gyratory to return to where they came from. A development of Millbrook
car park could enable the entry and exit to be moved to the junction with Quarry
Street and avoid the need to go round the gyratory.

6.6 Bedford Road Multi Storey is split into two car parks and the lower one is accessed
from Bedford Road after cars have gone around the gyratory. All cars leaving the
multi-storey have to travel on to Onslow Street and those that have come round the
gyratory to enter go round it again on their way back. Again, we can look to develop
alternative ways of accessing the car park to avoid this.

Recommendation for Guildford Borough Council’s Executive

3. We recommend that we continue to examine the potential to develop Millbrook Car

Park and also work with our colleagues in Development to explore ways of changing
existing car parks, or developing new ones, on the basis of the “drive to, not through”
principle.

6.7 We can also use other methods to persuade and inform drivers about the choices
they have and where it is best to park. The current system of signing uses the
traditional terms “long-stay” and “short-stay” descriptions. Long-stay car parks are
intended to be those further from a centre, which have cheaper tariffs to encourage

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workers to use them rather than the more central car parks. However, Guildford’s
shopping streets are long and the shopping area narrow. This means some of the
long-stay car parks are closer to certain shops than some of the short-stay car parks.
For example, G Live car park is very close to the Upper High Street and therefore
classified as short-stay, but if you were going to the Friary shopping centre, it would
be more convenient to use Farnham Road Multi Storey Car Park, which is classified
as long-stay. We want drivers to use the first convenient car park to their designation
rather than drive round the town to get to closest one.

6.8 The City of Nottingham uses an approach called “Parksmart” signage, which splits
the city into zones, and drivers follow signs to car parks within the zone they wish to
visit. They know that if their location and a car park are in the same zone it will be
relatively close.

Recommendation for the Guildford Local Committee and Guildford Borough Council’s
Executive

4. We recommend that all interested parties discuss changes to the directional road
signs, particularly where this will improve motorists’ ability to park in the first
convenient car park.

Tariff Review
6.9 Annexe 4 presents a financial statement for the car park service and Annexe 5 data
on usage and enforcement. The occupancy of a car park varies according to days of
the week and times of the year. The overall usage of a car park can be assessed by
considering the number of cars parking and how long they stay. In car parks where
an hourly charge is made, the income compared to the number of tickets sold gives a
good indication of the average amount of time being purchased.

6.10 The way people use car parks can be influenced by the tariffs we charge. Our ability
to influence behaviour is strengthened by our ownership of most of the car parks in
the town. In other centres of our size, there is often fragmented ownership, which
makes gathering data about what is happening more difficult.

6.11 In Guildford, we have a fairly complex set of tariffs in our car parks. In the centre, the
day-time tariff is used to deter long-stay parking. This creates more space for
shoppers, who arrive after the morning traffic peak, and usually leave before the
evening peak. The charge is less at night and on Sundays.

6.12 During the day, keeping a significant deferential with Park and Ride fares, can also
help encourage greater use of the Park and Ride sites. In setting tariffs, we need to
be careful not to discourage people from coming to the town. To help, we compare
our tariffs to other similar local centres. A comparison with the short-stay charges
made in other centres is shown in Annexe 6.

6.13 In April 2010, we introduced an evening charge in the most central car parks, which
applied after 6pm Monday to Saturday and after 5pm on a Sunday. Motorists need
to pay up until 10pm. This added to the number of tickets sold and there was a jump
of 250,000 in the number sold between 2009-10 and 2010-11. The new pay and
display machines installed in April 2013 allow us to analyse, in more detail, when

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tickets are sold. It shows that last year around 380,000 tickets were sold after 6pm,
which indicates the number of people paying to park in the evening is increasing.

6.14 The total usage of the car parks in 2013-14 was 3,220,000. With around 380,000
using the car parks in the evening, the usage during the day is around 2,840,000.
The numbers using the car parks during the day before the banking crisis in 2008
was around 3,500,000. People are likely to be influenced by the increased cost of
motoring. The introduction of free concessionary bus travel has also had an effect
encouraging those with passes to use the bus.

6.15 In April 2013, we increased the tariff in a number of central short-stay car parks from
£1.10 per hour to £1.20 per hour. Subsequently, there was a significant drop-off in
the numbers using those car parks and the amount of time purchased. Although part
of the reduction was due to the flooding in the Christmas - New Year period,
particularly in Bedford Road Multi Storey Car Park, the evidence suggests there was
strong resistance to price changes in short stay car parks. So far, in 2014-15 the
number of users is slightly higher than 2013-14.

6.16 A further change in short-stay tariff may have a more pronounced effect on the
number of users. We therefore do not recommend increasing the short stay tariffs in
the town centre.

6.17 There has been an increase in the use of the long-stay car parks around the town
centre. Long-stay users parking add to the peak time congestion in the roads leading
to the town. The last tariff change was in 2011. To address this, and help make
Park and Ride more attractive, we recommend increasing the tariffs in the long-stay
car parks.

Recommendation to Guildford Borough Council’s Executive

5. To encourage greater use of park and ride and address the increase in use we
recommended making the following tariff adjustments:

(i) Farnham Road Multi Storey from 7.00am to 7.00pm Monday to Saturday from 90p
per hour to £1.00 per hour with a maximum daily charge of £8.

(ii) York Road Multi Storey from 8.00am to 6.00pm Monday to Saturday from 90p per
hour to £1.00 per hour with a maximum daily charge of £8.

(iii) Guildford Park Car Park from £4.50 per day on Monday to Friday to £5.00 per day.

(iv) Shalford Park Car Park from £2.80 per day on Monday to Friday to £3.20 per day.

(v) Walnut Tree Close Car Park from £3 per day on Monday to Friday to £3.20 per day.

6.18 There are also season tickets sold to regular users of Farnham Road and York Road
car parks, which currently cost £1,712.35 per annum for a Monday to Friday pass.
We recommend that these are increased by five per cent. In this way, regular users
will have a lesser increase than those who pay daily.

Recommendation to Guildford Borough Council’s Executive

Parking Business Plan 2015-16 Page 17

Appendix 1

6. We recommend to increase the season tickets in York and Farnham Road Multi
Storey Car Parks by five per cent.

6.19 We also have pre-payment cards for the barrier-controlled car parks. These work
like oyster cards on the London underground. Drivers put credit on the card and can
use it to park in any of the barrier-controlled car parks at a rate that is 10 per cent
less than the normal charge. These cards provide regular parkers with a convenient
flexible way to pay.

Garages
6.20 We operate 200 garages around the town centre, which are in high demand. There
are three levels of charge: for residents £640.92 per annum, non-residents £1,076.93
per annum and in Bedford Sheds a business rate of £1,542.88 per annum. Many of
the garages are on development sites. A benchmarking exercise showed that the
rates we charged for residents were lower than in other boroughs. A resident living
within the Guildford town centre controlled parking zone can rent a garage for £640,
whereas Woking Borough Council charges over £800, and Waverley Borough
Council over £700.

Recommendation to Guildford Borough Council’s Executive

7. We therefore recommend an increase of five per cent in our garage charges.

6.21 When letting a garage, we classify a resident as someone living in the town centre
Controlled Parking Zone (CPZ). We give them priority for a garage over someone
not living within the CPZ. The CPZ has expanded over the years. The highest levels
of on-street parking pressure exist in the very centre of the town. We consider it
would help relieve on-street parking pressure if, when a garage became available, it
was offered to any resident of catchment areas A,B,C,D E or F who is on the waiting
list first, then to any other resident of the CPZ, and then to any other applicant.

Recommendation to Guildford Borough Council’s Executive

8. We recommend that when a garage becomes available we give first priority to any
resident living in areas A,B,C,D, E or F of the controlled parking zone.

Contract Parking
6.22 The council operates over 600 contract parking spaces around the town centre.
These provide the holder with a reserved parking space. They are most suitable for
business users who need to come and go because they provide the reserved space.
However, when the user is away the space is normally empty. This is not an efficient
use of the limited amount of space we have in the town centre. The number of
contract spaces we can provide is due to reduce, through development of the sites
on which the car parks are currently based, and we do not recommend replacing
them. We would instead suggest greater use of season tickets. These provide entry
and exit from larger car parks but do not involve a reserved space. The spaces can

Parking Business Plan 2015-16 Page 18

Appendix 1

be used by others drivers when the season ticket holder is away. Season tickets are
offered in the larger car parks and this normally means there will be room for the
season ticket holder on their return.

6.23 The contract parking spaces are heavily let and there are waiting lists for many car
parks. We therefore recommend an increase of five per cent.

Recommendation to Guildford Borough Council’s Executive

9. There is high demand for contract parking and we recommend an increase of five
per cent in the charge.

Car Park Maintenance Reserve

6.24 The car park maintenance reserve was established in 2006-07. The aim was to set
aside money to fund major cyclical works in the multi-storey car parks. The major
works were specified as:

Applying protective deck surfaces every 12 years

Replacing lighting every 12 years
Electrical re-wiring every 24 years
Upgrading lifts when required
Decorating every 5 years
Replacing Pay Equipment every 10 years

6.25 It has been very successful, and our car parks are recognised as being maintained to
a high standard. They were part of the Purple Flag assessment and all the public car
parks have the Park Mark Award for Safer Car Parks. Proactive work should also
reduce maintenance costs overall, so we benefit from well-maintained car parks and
lower costs.

6.26 The contribution to the reserve was funded from an increase in the parking charge
combined with funding from existing revenue budgets. Various refinements have
been made over the years to the estimated frequencies and costs of works. A
statement for the account is attached as Annexe 7. This year, we have conducted a
major review, and consider, with the benefit of knowing the costs of previous work,
that the contribution from revenue can be reduced by £125,000 per year from April
2015.

Recommendation to Guildford Borough Council’s Executive

10. We recommend reducing the funding requirement for the Car Park Maintenance
Reserve by £125,000 per annum from April 2015.

Bedford Road Lights

6.27 Rewiring and new lighting was completed in Bedford Road Multi Storey Car Park in
2013. LED lights, which are more expensive to buy but are far more efficient and
require less maintenance, replaced the traditional lights. We have been benefiting
from a saving of 40 per cent on electricity consumption.

6.28 The table below shows the energy consumption in each of the lit car parks compared
to the number of spaces they provide:

Parking Business Plan 2015-16 Page 19

Appendix 1

kWh
Consumption per Cost per
Spaces in kWh/yr space Space/yr
Car Park

York 605 280,000 463 £49.47

Castle 350 325,000 929 £87.98

Farnham 917 485,000 529 £56.54

Leapale 384 175,000 456 £48.72

G Live 123 85,000 691 £62.20

Tunsgate 64 60,000 938 £88.07

Bedford 1,033 400,000 387 £36.53

Total 2,470,000

6.29 Attached as Annexe 8 is a bid outlining the advantages of upgrading the lighting in
our other major car parks with LED lights. For a project cost of £300,000 we can
save around £45,000 per year in energy and maintenance costs, and reduce the
electricity consumption from our car parks.

Recommendation to Guildford Borough Council’s Executive

11. We recommend that the upgrade to LED lighting in Castle, Farnham and York
Road car parks, as detailed in the bid attached as Annexe 8, and that this is funded
from the Car Park Maintenance Reserve.

Replacement Lifts
6.30 The Council’s Electrical Engineer has recommended a phased replacement of the
lifts in our car parks. The Electrical Engineer has proposed an approach benefiting
from economies of scale by letting a contract for replacing lifts at a number of
housing sites and combining this with the car park lifts, with the lifts in one car park
being replaced each year over the next three years. A bid form is attached as
Annexe 9, and it is recommended we fund the work from the Car Park Maintenance
Reserve.

Recommendation to Guildford Borough Council’s Executive

12. We recommend that the lift replacement programme, detailed in the bid attached
as Annexe 9, is funded from the Car Park Maintenance Reserve.

Phone and Pay

6.31 We have recently introduced a system of phone and pay, which allows the users of
our pay and display car parks to pay for parking using their phone, or mobile apps. It
also allows users to top-up while they are away from their vehicle. The system is

Parking Business Plan 2015-16 Page 20

Appendix 1

already proving popular and currently around five per cent of users are paying for
more time while they are away from their vehicle.

Parking Apps
6.32 We are talking to a company on the Surrey Business Park, which is developing an
app to allow people to book parking space or guide them to space, which is available.
Such an app would help us direct users to an appropriate car park, minimising
congestion and delays.

Parks Car Parks

6.33 Three car parks around the parks are having problems with commuters and others
using spaces and reducing access to the park facilities. When drivers intending on
going to the park cannot find parking, they add to congestion in the local area. It is
therefore recommended to introduce parking orders to control parking in Nightingale
Road car park, on Stoke Park, Lido Road Upper and Sutherland Memorial Park car
parks The details of the proposed order are outlined in Annexe 10.

Recommendation to Guildford Borough Council’s Executive

13. We recommend that the car parks detailed in Annexe 10 be included within the
Off-Street Parking Places Order and that the Council undertakes the statutory
procedures to amend the order.

Parking Business Plan 2015-16 Page 21

Appendix 1

7. Park and Ride

7.1 Guildford has a developing network of Park and Ride sites. With plans to develop the
town centre, and limited scope for absorbing increased traffic flows, the continued
development of Park and Ride is important.

7.2 Research shows there are a number of characteristics that towns or cities exhibit that
have successful park and rides services. These are:

 the centre is historic

 there is a university
 tourism levels are high
 there is a vibrant shopping centre
 there is a large service sector business area
 there is limited capacity to improve town centre road infrastructure
 there is severe congestion during rush hours
 the proportion of private off-street parking available for businesses is low
 there is limited opportunity for free parking within walking distance of the
centre.

7.3 Key features for a successful park and ride service are that the

 sites are large enough to provide sufficient passenger throughput to

support the bus service (500 to 700 spaces).
 they are well designed, high quality, safe sites with toilets
 the bus service is punctual, high quality, and reliable
 the travelling time is 15 minutes or less
 there is bus priority around congested spots, so the service is equal to or
faster than the journey by car.
 the site has uncongested access
 there is ratio between town centre parking charges and park and ride
fares that encourages the use of park and ride.
 there is clear signage and good marketing

7.4 The town currently has four sites: Artington:(742 spaces), Merrow (335 spaces),
Spectrum (over 1,000 shared with the leisure centre) and Onslow (550 spaces). The
table below shows the current fares from each site:

Site Return Weekly Monthly

Spectrum £2.40 £9.60 £30
Artington £2.20 £8.80 £30
Merrow £1.80 £7.20 £30
Onslow £1.50 £6 £30

7.5 Under the Memorandum of Understanding between Surrey County Council and
Guildford Borough Council, attached as Annexe 11, the first call on any surplus
made from on-street parking is to fund Park and Ride at the Artington, Merrow and
Spectrum sites. Onslow Park and Ride opened in November 2013. It is funded from

Parking Business Plan 2015-16 Page 22

Appendix 1

the Local Sustainable Transport Fund award, but this funding only lasts until March
2015.

7.6 A breakdown of usage at each site is shown below. In 2013-14, the Artington,
Merrow and Spectrum Park and Ride sites had 839,922 passengers, took £514,454
on the buses, and received a subsidy of £561,000 from the on-street parking
account.

Data between Total Concessions Percentage Fare income

Passengers of in £
September 13 concessions
– August 14

Artington 371,147 164,765 44 218,809

Spectrum 211,183 68,926 33 177,661

Merrow 245,626 136,915 56 107,587

Totals 827,956 370,606 45 504,057

7.7 The net running cost of the bus service from Onslow Park and Ride is estimated at
£227,000 per annum; this is after income received from fares projected at £40,000
for 2014/15 and concessionary income estimated at £10,000 with costs for the bus
service at £277,187. There is also £94,000 per year to run the site including the
guard, rates, maintenance, equipment and other costs. The LSFT award will meet
the running costs for 2014-15. However, in 2015-16 there is no further funding
available. After funding the established park and ride sites, the remaining surplus
from the Guildford on-street parking account was £68,000 in 2013-14.

Onslow Park Oct- Dec 13 Jan – Mar 14 Apr – Jun 14 Total

and Ride

Concessions 1,554 3,557 4,421 9,532

Total 4,623 12,505 14,999 32,127

Patronage

Fares in £ 2,673 6,014 9,017 17,704

7.8 Park and Ride services around the country need subsidy and the issue is how to
provide a high quality service at the lowest cost. We have been looking at ways to
maintain the quality of service whilst reducing costs and / or increasing income. In
particular, it is important to be able to fund Onslow Park and Ride while the usage
builds.

7.9 The fares were increased at Artington, Merrow and Spectrum in January 2013 and
the table below shows the level of patronage and the income from bus fares:

Parking Business Plan 2015-16 Page 23

Appendix 1

Patronage and Income of Park and Ride Sites Excluding Onslow

Quarter Patronage Income

Jan-Mar12 234,874 122,103

Apr- Jun 12 218,116 115,678

Jul – Sep 12 212,234 116,384

Oct-Dec 12 260,132 138,055

Total 925,356 492,220

Jan-Mar 13 213,083 123,472

Apr – Jun 13 215,805 129,187

Jul – Sep 13 199,115 125,512

Oct – Dec 13 224,627 141,294

Total 852,630 519,465

Jan – Mar 14 200,375 118,461

Apr – Jun 14 196,776 118,170

7.10 Passenger numbers using Artington, Merrow and Spectrum appear to be reduced
for the first six months of 2014 compared with 2012 and 2013 and while average
income per passenger trip has increased as a result of the fares review in January
2013, overall income is at best staying static. Some of the figures could be affected
by cars diverting to the Onslow site, which may well be more convenient for some.

7.11 In order to improve access to the Park and Ride site from the A3 a programme of
new and additional signs is planned with the Highways Agency. This will be a
comprehensive strategy between the Highways Agency Surrey County Council and
Guildford Borough Council. This should complement a parking signage strategy for
Guildford, providing clear, concise directions to the Park and Ride sites and town
centre car parks. In addition enhanced car park signs will be installed at the entrance
and within all the Park & Ride sites.

7.12 Information about car parks will include details of the Park & Ride network so
motorists will be are aware of both options.

7.13 The rent for the extension at Artington is considered high compared to the value of
the land. Last year, it was £75,000 and provides an additional 270 spaces at the site.
We will speak to the landowner to see whether a better settlement can be obtained.

Parking Business Plan 2015-16 Page 24

Appendix 1

7.14 There is currently a guard at each of the sites other than Spectrum. The cost of each
guard is around £40,000 per annum. The Onslow site has barriers, and a guard is
needed in case there is a problem with them. Artington has CCTV cameras that are
monitored from the control room at Bedford Road Car Park and a help point that
connects to the control room. We have looked at the possibility of combining guards
at Artington and Merrow, and having one guard driving between the two sites.
Changing to a mobile guard between both sites would save around £30,000 per
annum. If this change is agreed we will look at introducing CCTV at Merrow and
providing a help point, which will enable customers to speak directly to the control
room.

Recommendation to the Guildford Local Committee and Guildford Borough Council’s

Executive

14. We recommended that the guard at Artington and Merrow be combined and
become a mobile guard between the two sites.

7.15 The English National Concessionary Travel Scheme (ENCTS) offers passholders
free off peak travel on local bus services anywhere in England between 9.30am –
11.00pm Monday to Friday, all day at weekends and on Public Holidays. Residents
qualify on age or on grounds of certain disabilities.

7.16 The Concessionary Bus Travel Act aimed to delivery social inclusion benefits for
older and disabled people by allowing them greater freedom to travel, for free, by
local bus. This was a key part of the Government's wider recognition of the
importance of public transport for older and disabled people, and the role access to
transport has to play in improving social inclusion and maintaining well-being.

7.17 An amendment to the Act noted that “Services where the fare charged has a special
amenity element” can be excluded from the ENCTS scheme. In the case of
Guildford Park & Ride the “special amenity element” may be the provision of a secure
parking space, with waiting room and toilets. For example, one would not generally
use the park & ride services unless one had a car.

7.18 Analysis of passenger data indicates that 45 per cent of all passengers on the park
and ride use concessionary bus passes and pay no fare. As noted previously the
ENCTS scheme is primarily to help promote social inclusion and maintain well-being.
The ENCTS scheme could be intended for holders as an alternative to the car and
those that use the park and ride are primarily travelling by car. Basically, Park and
Ride is a car park linked to the town by a bus. It is intended to take cars out of the
traffic flow before they add to traffic in a town centre.

7.19 Other local authorities in England have removed the ENCTS offer from their Park and
Ride network. We recommend that a consultation be undertaken to look at removing
the ENCTs from the Park and Ride network for people qualifying for a badge based
on age. There would be no change for those who had a pass based on disability.

Recommendation to the Guildford Local Committee and Guildford Borough Council’s

Executive

Parking Business Plan 2015-16 Page 25

Appendix 1

15. That Surrey County Council undertakes a public consultation on the

proposal to remove the ENCTS from the Park & Ride network for people
qualifying based on age and on the introduction of a nominal charge of £1 per
return journey for these concessionary pass holders.

7.20 Under the agency agreement, which came into effect in April 2013, the remaining
surplus after the cost of Park and Ride for the Artington, Merrow and Spectrum sites
has been deducted is for the Guildford Local Committee and Guildford Borough
Council Executive to decide how to spend. The surplus for 2013-14 was £68,000
and it is recommended that this is put towards the cost of funding Onslow Park and
Ride in the year 2015-16.

Recommendation to the Guildford Local Committee and Guildford Borough Council’s

Executive

16. We recommend using the uncommitted surplus from on-street parking

management in 2013-14 of £68,000 on funding the cost of Onslow Park and Ride in
2015-16.

7.21 Guildford Borough Council also receives 20 per cent of any surplus made from on-
street parking management in Waverley, and in 2013-14 this amounted to £37,750.
We also recommend that this amount be used to fund Onslow Park and Ride in
2015-16.

Recommendation for Guildford Borough Council’s Executive

17. We recommend using the unspent surplus from on-street parking management in
Waverley, £37,750 to fund Onslow Park and Ride in 2015-16.

Parking Business Plan 2015-16 Page 26

Annexe 1 On-street parking spaces in the borough of Guildford
Phase / Roads No. of No of Spaces by Bay Type from 26/08/14
Area Roads Permit Permit 30 mins 2 Hr P&D 2 Hr P&D 3 Hr P&D 2 Hr LW 4 Hr LW 30 mins 2 Hr P&D 20 mins 20 mins 30 mins 1 hr LW 1 hr LW 2 Hr LW 2 Hr LW 2 Hr LW 2 Hr LW 2 Hr LW Unlimited Disabled Disabled Total
Only M-S Only P&D Dual Dual Use M- Dual Use Dual Use Shared Shared Use P&D M-S M-S LW nr 30 LW nr LW nr nr 1 Hr nr 2 Hrs nr 1 Hr M- nr 1 Hr M- nr 1 Hr nr 4 Hrs nr 1 Hr Only 3Hr LW
8.30am- 8.30am- Use M-S S 8.30am- 8.30am- M-S Use M-S M-S 8.30am- 8.30am- 8.30am- mins M-S 1 Hr M-S 1 Hr M-S M-S 8am- M-S 8am- S 8am- S 8.30am- M-S M-S M-F
6pm 9pm 8.30am- 6pm 9pm 8.30am- 8.30am- 6pm 6pm 6pm 8am-7pm 8am-6pm 8am-6pm 6pm 6pm 6pm 6pm 8.30am- 8.30am- 8.30am-
6pm 6pm 6pm 6.30pm 6.30pm 6pm

1, D All 43 117 25 3 96 28 60 101 202 15 17 664

2, A All 29 520 283 1 804
2, E All 13 178 128 15 1 322
3, B All 17 248 133 2 383
3, F All 20 198 541 739
3, G All 5 0 119 119
4, C All 12 142 185 14 341
4, H All 9 0 174 100 274
4, I All 32 20 166 184 322 3 695
5, J All 25 4 38 379 53 2 476
Town
Centre All 205 1,427 25 3 96 28 60 1,767 663 101 202 0 0 0 0 0 0 15 0 0 0 389 24 17 4,817
CPZ
Non-CPZ All 6 6 6 31 14 4 85 0 32 54 180 21 0 439
Total 1,427 25 3 96 28 60 1,767 663 101 202 6 6 6 31 14 4 100 0 32 54 569 45 17 5,256

Summary - Town Centre CPZ

Bay Type
Overall 4,817
Permit Only 1,452
Dual / Shared Use (all types) 2,589
Charged Bay (incl. P&D Dual Use) 490
Free Limited Waiting (free bays incl. Shared Use) 2,445
Unlimited 389
Disabled (incl. 3Hr LW) 41

denotes change from previous

Annexe 2 On-Street Parking in Guildford- Financial Statement

2012-13 2013-14 2014-15 2014-15

Actual Actual Estimate Projection

£ £ £
Expenditure
503,843 Employee Related 547,713 546,580 541,170
51,857 Premises Related 53,404 53,730 53,730
12,135 Transport Related 11,520 12,050 12,059
151,120 Supplies & Services 124,192 181,970 181,920
83,942 Support Services 84,488 88,400 88,418
802,897 821,317 882,730 877,297

Income
(93,219) Visitor Permits (96,436) (94,000) (97,552)
(687,677) Meter Income (699,890) (778,000) (776,057)
(396,227) Penalty Fees (435,389) (415,000) (418,483)
(169,711) Residents Permits (171,464) (175,000) (175,107)
(43,936) Other Income (46,972) (46,310) (46,186)
(1,390,770) (1,450,151) (1,508,310) (1,513,385)

Net
(587,873) Expenditure/(Income) (628,833) (625,580) (636,088)

2,651 Capital Financing Costs 2,643 2,650 2,650

Net
(585,223) Expenditure/(Income) (626,190) (622,930) (633,438)

103,801 Re-lining works 20,847 0 0

(481,422) Total Net Exp./(Income) (605,343) (622,930) (633,438)

Annexe 3 Off- Street Car Parks and Garages

Car Park Assets

Public Metered Car Parks

Site Location Type of Parking Type of No. of

structure spaces
/ Units
Bedford Road Multi 7 days a week short stay Multi-storey 1033
Storey – P&D
Castle Car Park 7 days a week short stay Multi -storey 350
– Pay on Foot
Leapale Road 7 days a week short stay Multi – storey 384
– P&D
Tunsgate 7 days a week short stay Underground 64
- Pay on Foot
Millbrook 7 days a week short stay Surface 244
– P&D
G Live 7 days a week short stay Surface and 220
– P&D partially covered
Mary Road 7 days a week short stay Surface 107
– P&D
Bright Hill 7 days a week short stay Surface 121
– P&D
Bedford Road 7 days a week short stay Surface 68
Surface – P&D
Commercial Road 2 7 days a week short stay Surface 52
– P&D
Old Police Station 7 days a week short stay Surface 62
– P&D
Upper High Street 7 days a week short stay Surface 49
– P&D
North Street Sun to Thurs Surface 49
max stay 30 mins
-P&D
Lawn Road Weekend short stay Surface 107
-P&D

Millmead House Weekend short stay Surface 27

(front) -P&D
Robin Hood Weekends short stay Surface 23
-P&D
St Josephs Church Weekends short stay Surface and 61
-P&D partially covered
Portsmouth Road Weekends short stay Surface 98
-P&D

Farnham Road 7 days a week long stay Multi storey 917

- Pay on foot
York Road 7 days a week long stay Multi Storey 605
- Pay on foot
Guildford Park 7 days a week long stay Surface 400
- P&D
Shalford Park Mon to Fri long stay Surface 66
- P&D
Walnut Tree Close 7 days a week long stay Surface 17
- P&D
Ash Vale Station 7 days a week long stay Surface 49
- - P&D
Annexe 3 Off- Street Car Parks and Garages

Contract Parking

Site Location Type of Parking Type of No of

Structure spaces/units

Bedford Sheds Mon-Sat Contract Parking Surface 35

Black Horse House Mon –Sat Contract Covered 26

Parking

St Josephs Church Mon-Fri Contract Parking Surface and 61

partially covered

Commercial Road Mon –Sat Contract Surface 12

1 Parking

Eagle Road Mon-Sat Contract Parking Surface 22

Millmead Court Mon-Sat Contract Parking Surface 20

Castle Square Mon-Sat Contract Parking Surface 7

(Orlandos)

Sydenham Road Mon-Sat Contract Parking Surface 5

(Palmer& Harvey)

Portsmouth Road Mon-Fri Contract Parking Surface 98

Robin Hood Mon-Fri Contract Parking Surface 22

Stoke Road Mon-Sat Contract Parking Surface 7

Stoke Fields Mon-Sat Contract Parking Surface 8

Robin Hood Mon-Fri Contract Parking Surface 22

Mill Lane Mon-Sat Contract Parking Surface 1

Garages

Bedford Sheds Tenancy subject to notice Garage 20

Gardener Road Tenancy subject to notice Garage 28

Stoke Fields Tenancy subject to notice Garage 35

Park Road Tenancy subject to notice Garage 2

Guildford Park Tenancy subject to notice Garage 118

Annexe 4 Financial Statement for Off-street Car Parks

OFF-Street Parking

2012-13 2013-14 2014-15 2014-15

Actual Actual Estimate Projection

£ £ £
Expenditure
589,717 Employee Related 603,655 612,150 626,927
1,883,480 Premises Related 1,876,738 1,953,170 1,944,241
34,544 Transport Related 27,113 33,480 33,236
454,812 Supplies & Services 514,341 577,670 579,733
172,184 Support Services 179,842 185,170 183,460
3,134,737 3,201,689 3,361,640 3,367,597

Income
(618,423) Contract Parking (581,014) (570,420) (571,707)
(7,297,060) Meter Income (7,349,372) (7,612,170) (7,544,726)
(280,467) Penalty Fees (294,549) (300,600) (297,689)
(801,652) Season Tickets (753,813) (756,360) (765,065)
(112,456) Garage Rents (115,678) (121,030) (120,135)
(4,723) Other Rent (6,895) (5,030) (2,059)
(80,237) Other Income (83,031) (78,010) (73,569)
(9,195,020) (9,184,353) (9,443,620) (9,374,950)

(6,060,283) Net Expenditure/(Income) (5,982,664) (6,081,980) (6,007,353)

799,562 Capital Financing Costs 845,189 899,970 900,057

(5,260,721) Net Expenditure/(Income) (5,137,474) (5,182,010) (5,107,296)

73,872 Car Parks Maintenance Reserve Works 106,280 1,114,080 1,279,928

(5,186,848) Total Net Exp./(Income) (5,031,194) (4,067,930) (3,827,368)

Annexe 5 Car Park Usage and Enforcement Data

Car Park Usage

Total Usage

Income
Year Tickets sold (NET of VAT) (£)
2006/07 3,497,975 5,770,971
2007/08 3,510,665 6,223,607
2008/09 3,302,613 6,542,342
2009/10 3,064,020 6,336,955
Evening charges introduced April
2010/11 3,295,433 6,910,130 2010
2011/12 3,352,018 7,304,106 53 weeks in the year
2012/13 3,318,383 7,297,441
2013/14 3,221,702 7,349,431

Major Car Parks

Car Park Tickets Sold Income (net of VAT)

%
2012/13 2013/14 % Change 2012/13 2013/14 Change
Bedford Rd 729,060 637,993 -12.5% 1,466,813 1,375,440 -6.2%
Bright Hill 86,490 84,646 -2.1% 174,728 182,095 4.2%
Farnham Rd 207,931 211,916 1.9% 856,670 871,131 1.7%
Leapale Rd 332,777 312,572 -6.1% 644,439 645,688 0.2%
Millbrook 219,650 213,946 -2.6% 457,051 470,055 2.8%
York Rd 268,436 276,312 2.9% 691,720 702,413 1.5%
Castle 371,726 379,506 2.1% 913,269 922,357 1.0%
Total 2,216,070 2,116,891 -4.5% 5,204,690 5,169,178 -0.7%
Annexe 5 Car Park Usage and Enforcement Data

Enforcement

Penalty Charge Notices Issued

2007/08 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14
13,041 11,975 11,927 12,701 11,750 11,967 12,139

Outcomes for Penalty Charge Notices (PCNs) issued in 2013/14

Breakdown of PCNs issued (as at

Aug 2014) No

Number of higher level PCNs

issued 1617
Number of lower level PCNs
issued 10522
Total number of PCNs issued 12139
Number paid at discount 7251
Number paid at full (or above) 1523
Total number of PCNs paid 8774
Number of PCNs against which
formal or informal reps made 2572
Number of PCNs cancelled as a
result of formal or informal reps 2097
Number of PCNs cancelled for
other reasons 146
Number of PCNs written off 720
Number of PCNs outstanding 402
Number cancelled/written
off/outstanding 3365
Number of vehicles immobilised n/a
Number of vehicles removed n/a

Cancellation by reason for PCNs issued in 2013-14

% of
those % of PCNs
Reason cancelled issued

Motorists producing tickets which were not clearly displayed 65.4% 9.7%
Mitigating and other circumstances 11.8% 1.8%
Contract and other parkers entitled to park
but not displaying correct permit 11.4% 2.4%
Machine faults and other equipment problems 1.6% 1.2%
Civil Enforcement Officer errors 2.1% 0.6%
Blue Badge holders not parking according to the scheme 4.9% 0.8%
Problems with signs 1.8% 0.4%
Other issues 0.8% 0.1%
Total 100.0% 16.9%
Annexe 6

Comparison of Short-Stay Parking Charges in other Towns /Cities

The data presented in the table is taken from websites in September 2014 and maybe
subject to review. Most tariffs are changed in January or April and so the comparison
is what was being charged towards the end of 2014.

Town/City 1st Hour Monday Hours Mon to Charge on Change from

to Saturday Sat Sunday last year
Basingstoke £1 per hour Centre Hours Same as other No change
(Festival Place) (3 hours £2.80, days
4 hours £3.40)
Kingston £1.40 per hour Variable – 8.00 Same as other No change
(Bentalls) (other car parks until midnight days
£1.40) typically
Portsmouth City £1.60 24 hours Same as other No change
Council ( 2 hours £2.60, days
3 hours, £3.50)
Portsmouth £2.90 (for first 2 24 hours Same as other No change
(Gunn Wharf) hours) 3 hours days
£3.90
Reading £1.50 per hour 24 hours Same as other No change
(Oracle days
Riverside)
Southampton £2.50 (for the 8.00am to Same (noon to Initial 2 hours
(West Quay first 2 hours) 8.00pm typical 18.00) parking
Podium) 3hours £3.50, 4 (£1 per evening increased form
hours £4.50 after 17.00) £2.40 to £2.50
and 4hours from
£4.20 to £4.50
Woking £1.30 per hour Daily charge £1.30 up to £3 Changed 1
up to £10. applies 6.00am October
to 7.00pm then Hourly charge
£1.30 between £1.20 to £1.30
7.00pm and Evening charge
6.00am £1.00 to £1.30
First hour
Sunday from
£1.20 to £1.30
Guildford £1.20 per hour Daily charge £1.50 per visit
applies 8am to and central car
6pm then parks £2.50 for
evening charge more than 3
£1 per visit until hours.
10pm.
Annexe 7

Parking Maintenance Reserve 2015-16

Note:- Items included are a mixture of revenue and capital expenditure for accounting purposes.
Each scheme will be charged to the relevant account but be funded from the reserve.

Financial Description Code Estimated Income/ Balance of fund

Year Spend funding
£ £ £
Opening balance (1,995,942)
2015-16

Lift Works (annual) - all car parks B2216B1651 14,000

Lighting & Minor Electrical - York, Castle & Farnham MSCPs Capital 300,000
Lift Replacement - York Road MSCP Capital 143,000

Funding
Revenue Budget Below the line (716,590)
Proposed Reduction 125,000
Revised Revenue Contribution (591,590)
Year end balance (2,130,532)
2016-17

Lift Works (annual) - all car parks B2216B1651 13,000

Decorations (5 yrly) - York Road MSCP B2291B1650 190,133
Deck Surfacing (12 yrly) - Tunsgate Car Park Capital 100,000
Lighting & Electrics Tunsgate Capital 20,000
Lift Replacement (15 yry) - Farnham Road MSCP Capital 143,000

Funding
Revenue Budget Below the line (600,460)
Year end balance (2,264,858)
2017-18

Lift Works (annual) - all car parks B2216B1651 12,000

Deck Surfacing (12 yrly) - Bedford Road MSCP Capital 511,523
Deck Surfacing (12 yrly) - Castle MSCP Capital 323,067
Decorations (5 yrly) - Leapale Road MSCP B2257B1650 135,770
Lift Replacement (15 yrly) - Castle MSCP Capital 143,000

Funding
Revenue Budget Below the line (612,470)
Year end balance (1,751,968)
2018-19

Lift Works (annual) - all car parks B2216B1651 11,000

Electrical Works (24 yrly) - Farnham Road MSCP Capital 173,950
Lift Replacement - Leapale MSCP Capital 150,000

Funding
Revenue Budget Below the line (624,720)
Year end balance (2,041,738)
2019-20

Lift Works (annual) - all car parks B2216B1651 10,000

Decorations (5 yrly) - Tunsgate Car Park B2281B1650 38,400
Decorations (5 yrly) - Bedford Road MSCP B2219B1650 209,311
Decorations (5 yrly) - Castle MSCP B2277B1650 124,455
Decorations (5 yrly) - Farnham Road MSCP B2244B1650 282,852

Funding
Revenue Budget Below the line (637,210)
Year end balance (2,013,931)
2021-22 2020-21

Lift Works (annual) - all car parks B2216B1651 10,250

Pay on Foot Equipment replacement P37503 640,042

Funding
Revenue Budget Below the line (649,950)
Year end balance (2,013,589)

Lift Works (annual) - all car parks B2216B1651 10,510

Decorations (5 yrly) - York Road MSCP B2291B1650 215,118

Funding
Revenue Budget Below the line (662,950)
Year end balance (2,450,910)
Annexe 7

2023-24 2022-23
Lift Works (annual) - all car parks B2216B1651 10,770
Decorations (5 yrly) - Leapale Road MSCP B2257B1650 153,611
Replacement of Pay & Display Machines (10 Yrly) Capital 231,695

Funding
Revenue Budget Below the line (676,210)
Year end balance (2,731,044)

Lift Works (annual) - all car parks B2216B1651 11,040

Deck Surfacing - (12 yrly) - York Road MSCP Capital 470,710
Deck surfacing (12 yrly) - Leapale Road MSCP Capital 468,694
Decorations (5 yrly) - Guildford Park MSCP Revenue 200,000

Funding
Revenue Budget Below the line (689,730)
Year end balance (2,270,330)

Lift Works (annual) - all car parks B2216B1651 11,320

2024-25

Decorations (5 yrly) - Tunsgate Car Park B2281B1650 43,450

Decorations (5 yrly) - Bedford Road MSCP B2219B1650 236,816
Decorations (5 yrly) - Castle MSCP B2277B1650 140,809
Decorations (5 yrly) - Farnham Road MSCP B2244B1650 320,021
Lighting (12 yrly) - Leapale Road MSCP Capital 134,490
Electrical works (24 yrly) - Castle MSCP Capital 68,926

Funding
Revenue Budget Below the line (703,520)
Year end balance (2,018,018)
2027-28 2026-27 2025-26

Lift Works (annual) - all car parks B2216B1651 11,600

Lighting (12 yrly) - Bedford Road MSCP Capital 201,733

Funding
Revenue Budget Below the line (717,590)
Year end balance (2,522,275)

Lift Works (annual) - all car parks B2216B1651 11,890

Deck surfacing (12 yrly) - Farnham Road MSCP P37510 403,467

Funding
Revenue Budget Below the line (731,940)
Year end balance (2,838,858)

Lift Works (annual) - all car parks B2216B1651 12,190

Lighting (12 yrly) - York, Castle & Farnham MSCPs Capital 403,467

Funding
Revenue Budget Below the line (746,580)
Year end balance (3,169,782)

Lift Works (annual) - all car parks B2216B1651 12,490

2028-29

Deck surfacing (12 yrly) - Tunsgate Car Park Capital 134,489

Lighting & Electrics Tunsgate Capital 26,898
Deck surfacing (12 yrly) - Guildford Park MSCP Capital 423,892
Lighting (12 yrly) - Guildford Park MSCP Capital 217,245
Decorations (5 yrly) - Guildford Park MSCP Revenue 226,282

Funding
Revenue Budget Below the line (761,510)
Year end balance (2,889,996)
2029-30

Lift Works (annual) - all car parks B2216B1651 12,800

Deck surfacing (12 yrly) - Bedford Road MSCP Capital 687,942
Deck surfacing (12 yrly) - Castle MSCP Capital 434,489
Lift replacement (15 Yrly) - Bedford Road MSCP Capital 94,139

Funding
Revenue Budget Below the line (776,740)
Year end balance (2,437,366)
BID OS – Cap 03 ANNEXE 8
APPENDIX 8: GENERAL FUND CAPITAL PROGRAMME 2015-16 TO 2019-20: BID FOR FUNDING

Scheme title Car Park Lighting upgrade

Location Castle, Farnham and York Road MSCPs
Landowner

Officer responsible for project Kevin McKee/Paresh Rajani

Service Unit responsible for project

Project champion/Councillor (if applicable)

1. Description of project. To upgrade the lighting in York Road, Farnham Road and Castle Car
Parks to LED lights to reduce energy consumption and reduce costs. The project is important if
the council is to reduce its carbon footprint and reduce costs. The current lighting is adequate
but the new lighting with LED will reduce maintenance costs and energy costs. This is based on
the experience of relighting Bedford Road multi-storey car park.

2. Estimated Timetable Duration (number of months) Start date (month/year)

Pre-contract, design, procurement etc. 6 months October 2015
Contract works 6 months June 2016

3. Justification for project.

The project is estimated to save around £45,000 per annum in electricity and maintenance costs once
the new lights are in place.

4. Implications if project not undertaken.

The savings will not be realised

5. Options.
To continue as now and incur the additional costs.

6. Consents required: Yes/No Yes/No

Planning Permission required? NO Building Regulations required? No
Any other consent required? NO

1
BID OS – Cap 03 ANNEXE 8
7. Estimated Gross Cost 2015-16 to 2019-20:
The capital programme covers five financial years. You must provide estimates on a realistic basis,
allowing for lead-in time, procurement issues etc, in the financial years as appropriate. Costs must be
shown gross, and not netted off for any external funding contributions which should be
included in section 8.
2015-16 2016-17 2017-18 2018-19 2019-20 Total
£000 £000 £000 £000 £000 £000
Land Acquisition
Contractor Payments 250
Consultants Fees 25
Salaries: Property Services
Salaries: Housing Services 25
Salaries: Engineers
Other Fees
Equipment/Vehicle Purchases
Other (please state)
Other (please state)
TOTAL CAPITAL COST 300
Is the estimate based on quotations, The contractor cost is based on previous tenders the other
detailed knowledge or is it an outline costs are estimates. It is requested that the money be taken
estimate figure? from the car park maintenance reserve.

8. External Funding:
Please provide details of any external income or source of funding and whether it is conditional or
guaranteed:
2015-16 2016-17 2017-18 2018-19 2019-20 Total
£000 £000 £000 £000 £000 £000
Receipts
Contributions
Grants
S106
Other (please state)
Is the estimate based on quotations,
detailed knowledge or is it an outline
estimate figure?
S106 reference number if known

9. Expected useful life of the asset

Where the expected lives of each significant component of the asset are different (for example buying a
property with a flat roof) you must estimate both the useful lives and cost of replacing each component
part; please add additional components where applicable. Please only include major components

Basis of Estimate Estimated Estimated

Value (£) Life (Years)
Component 1 LED lamp 5 years
Component 2 Fittings 10 years

2
BID OS – Cap 03 ANNEXE 8
10. Revenue Implications:
This section MUST be completed for each scheme detailing additional revenue costs or savings arising
from the proposal. Include costs at current prices and include maintenance costs after the capital
scheme has finished. If the project is approved, the figures will be incorporated in the service’s revenue
estimates.
2015-16 2016-17 2017-18 2018-19 2019-20 Total
£000 £000 £000 £000 £000 £000
Employees’ costs
Other costs 45
Less additional income
Net additional expenditure/(income)
(enter NIL if no implications)
Please provide further details: The saving will be made in electricity and a smaller amount
in maintenance/replacing bulbs.

NOTES: All sections of this form must be completed before submission and must include full details of
the project and a convincing justification. When finalised, please pass this form to your Head of Service,
who will need to ensure that all elements are in place to enable your Executive Head of Service and the
Management Team to make a proper evaluation of the proposal. The form must be signed by your
Head of Service and Executive Head of Service.
1. Form completed by: Kevin McKee
Date:
2. Head of Service:
Date:
3. Executive Head of
Service:
Date:
Save this form as a word document with an appropriate project title and email it to your Head of
Service, who in turn should forward it to the Executive Head of Service.

When forwarding by email, and accompanying message indicating approval of the bid by both the Head
of Service and Executive Head of Service will also be acceptable.

A signed hard copy of the bid may be submitted, but also submit the completed pro-forma by email.

When signed off by all parties, the form should be submitted as part of the business planning process
submission and copied to Vicky Worsfold ([email protected])

3
BID: OS – Cap 02 ANNEXE 9
APPENDIX 9: GENERAL FUND CAPITAL PROGRAMME 2015-16 TO 2019-20: BID FOR FUNDING

Scheme title Lift Replacement

Location York Road, Farnham Road, and Castle Car Park
Landowner GBC

Officer responsible for project Paresh Rajani/Kevin McKee

Service Unit responsible for project Operational Services

Project champion/Councillor (if applicable)

1. Description of project. To let a contract for the replacement of lifts in a number of housing
sites and car parks.

2. Estimated Timetable Duration (number of months) Start date (month/year)

Pre-contract, design, procurement etc. 8 April 2015
Contract works 36 (phased with one car park Jan 2016
a year)

 Justification for project. The lifts are needed to provide access to the multi storey car
parks particularly for those who find walking difficult. The existing lifts are old and have a
higher risk of failure and maintenance costs are likely to rise. It is important that they are
replaced. The lifts in Bedford Road were subject to a bid to the Executive and the cost will
be split with housing as they serve the residential lifts as well as the car park. The project
can be funded from the car park maintenance reserve.

3. Implications if project not undertaken.

The lifts will be subject to higher maintenance costs and more frequent failure. .

4. Options.
Continue to repair the existing lifts.

5. Consents required: Yes/No Yes/No

Planning Permission required? No Building Regulations required? ?
Any other consent required? No

1
BID: OS – Cap 02 ANNEXE 9
6. Estimated Gross Cost 2015-16 to 2019-20:
The capital programme covers five financial years. You must provide estimates on a realistic basis,
allowing for lead-in time, procurement issues etc, in the financial years as appropriate. Costs must be
shown gross, and not netted off for any external funding contributions which should be
included in section 8.
2015-16 2016-17 2017-18 2018-19 2019-20 Total
£000 £000 £000 £000 £000 £000
Land Acquisition
Contractor Payments 65 130 130 130 455
Consultants Fees
Salaries: Property Services
Salaries: Housing Services 13 13 13 39
Salaries: Engineers
Other Fees
Equipment/Vehicle Purchases
Other (please state)
Other (please state)
TOTAL CAPITAL COST 65 143 143 143 494
Is the estimate based on quotations, The figures are estimates based on previous work. It is
detailed knowledge or is it an outline requested that the funding is taken from the car park
estimate figure? maintenance reserve.

7. External Funding:
Please provide details of any external income or source of funding and whether it is conditional or
guaranteed:
2015-16 2016-17 2017-18 2018-19 2019-20 Total
£000 £000 £000 £000 £000 £000
Receipts
Contributions
Grants
S106
Other (please state)
Is the estimate based on quotations,
detailed knowledge or is it an outline
estimate figure?
S106 reference number if known

8. Expected useful life of the asset

Where the expected lives of each significant component of the asset are different (for example buying a
property with a flat roof) you must estimate both the useful lives and cost of replacing each component
part; please add additional components where applicable. Please only include major components

Basis of Estimate Estimated Estimated

Value (£) Life (Years)
Component 1 (please The lifts should last for at least 20 years.
specify)
Component 2 (please
specify)

2
BID: OS – Cap 02 ANNEXE 9
9. Revenue Implications:
This section MUST be completed for each scheme detailing additional revenue costs or savings arising
from the proposal. Include costs at current prices and include maintenance costs after the capital
scheme has finished. If the project is approved, the figures will be incorporated in the service’s revenue
estimates.
2015-16 2016-17 2017-18 2018-19 2019-20 Total
£000 £000 £000 £000 £000 £000
Employees’ costs
Other costs
Less additional income
Net additional expenditure/(income)
(enter NIL if no implications)
Please provide further details: There are no expected additional revenue costs or savings .

NOTES: All sections of this form must be completed before submission and must include full details of
the project and a convincing justification. When finalised, please pass this form to your Head of Service,
who will need to ensure that all elements are in place to enable your Executive Head of Service and the
Management Team to make a proper evaluation of the proposal. The form must be signed by your
Head of Service and Executive Head of Service.
1. Form completed by: Kevin McKee
Date: 23/09/2014
2. Head of Service:
Date:
3. Executive Head of
Service:
Date:
Save this form as a word document with an appropriate project title and email it to your Head of
Service, who in turn should forward it to the Executive Head of Service.

When forwarding by email, and accompanying message indicating approval of the bid by both the Head
of Service and Executive Head of Service will also be acceptable.

A signed hard copy of the bid may be submitted, but also submit the completed pro-forma by email.

When signed off by all parties, the form should be submitted as part of the business planning process
submission and copied to Vicky Worsfold ([email protected])

3
Annexe 10a Nightingale Road Car Park – Stoke Park

(1) (2) (3) (4) (5) (6) (7)

Name of Parking Position Class of Hours during Maximum Charging Charge
Place (Car Park) where Vehicles for which the parking period for Hours
parking of which the place is available parking
vehicles is parking place is
permitted available

Nightingale Rd Car Wholly within Motor cars and All hours 4 hours or N/A N/A
Park (as edged by a a parking bay invalid carriages 24 hours with a
heavy black line on as indicated (each as defined valid permit
the plan below) by markings in in Section 136 of
the car park the Act of 1984)
Appendix 10b Lido Road Upper Car Park

(1) (2) (3) (4) (5) (6) (7)

Name of Parking Position Class of Hours during Maximum Charging Charge
Place (Car Park) where Vehicles for which the parking period for Hours
parking of which the place is available parking
vehicles is parking place is
permitted available

Lido Road Upper Wholly within Motor cars and All hours 4 hours or N/A N/A
Car Park (as edged a parking bay invalid carriages 24 hours with a
by a heavy black line as indicated (each as defined valid permit
on the plan below) by markings in in Section 136 of
the car park the Act of 1984)
Appendix 10c Sutherland Memorial Park Car Park - Burpham

(1) (2) (3) (4) (5) (6) (7)

Name of Parking Position Class of Hours during Maximum Charging Charge
Place (Car Park) where Vehicles for which the parking period for Hours
parking of which the place is available parking
vehicles is parking place is
permitted available

Sutherland Memorial Wholly within Motor cars and No entry when the 4 hours or N/A N/A
Park Car Park (as a parking bay invalid carriages gate is closed 24 hours with a
edged by a heavy as indicated (each as defined valid permit
black line on the plan by markings in in Section 136 of
below) the car park the Act of 1984)
Annexe 11

Surrey County Council and Guildford Borough Council

Memorandum of Agreement for the operation Guildford Park and Ride

March 2013

Guildford Borough Council (GBC) and Surrey County Council (SCC) have agreed the following funding
process for Guildford park and ride services.

1. Guildford Borough Council and Guildford Local Committee have responsibility for the
financial operation of the park and ride services including any charges levied to bus
passengers and on car parking.
2. GBC will be responsible for all aspects of the operation and management of the car parks.
SCC will design the park and ride bus network, undertake to procure and manage the bus
service contracts, and to deal with all associated operational issues. Both authorities will
work in tandem on operational and financial matters, and to agree strategic issues.
3. Park and ride services and supporting operational and administrative functions are funded
through the surpluses generated by the Guildford on-street parking account. This includes
the bus service operating costs, park and ride car park operating costs and the Artington
park and ride site lease cost. ( On street parking management is a SCC function managed on
their behalf by GBC).
4. SCC is the Transport Concessionary Authority. The Guildford Park and Ride network of
services currently offer travel in line with the English National Concessionary Fares Scheme
(ENCTS). As the joint bus operator, SCC will be reimbursed for the revenue foregone from
concessionary travel on park and ride services by means of the surpluses generated through
the on-street parking account. The amount of reimbursement will be calculated through the
application of the Surrey concessionary travel scheme, which is part of the English National
Concessionary Fares Scheme. The level of concessionary travel reimbursement for park and
ride services from the surpluses generated from on-street parking will be capped at a
maximum value of £200,000 per annum. If the value of the reimbursement exceeds this cap
the difference between the cap and the value will be met by SCC in its capacity as the
Transport Concessionary Authority.
5. If after the park and ride bus service operating costs, park and ride car park operating costs
and the Artington site lease cost have been deducted from the on-street parking account
there remains an insufficient surplus to reimbursement concessionary travel to the capped
maximum value of £200,000 per annum, the concessionary fares reimbursement will be
reduced to £160,000 per annum maximum cap.
6. Park and ride bus fares will be increased through two fares reviews over a period not
exceeding 18 months to reduce the net operating deficit. The first fares review has been
implemented with effect from January 2013. The second will be considered by the Guildford
Local Committee taking into account the effect the first increase has had on usage.
7. All remaining surplus from the on-street parking account for Guildford Borough shall be
allocated annually to “Guildford”. “Guildford” is defined as the Local Committee and
Guildford Borough Council. They shall decide between them how any surplus is allocated but
in the event of a default it shall be determined by the SCC’s Strategic Director after
consulting with the Borough Nominated Officer.
Annexe 11

8. This agreement applies immediately to the Artington, Merrow and Spectrum park and ride
services. This agreement does not apply to the proposed Onslow Park and Ride. Onslow will
be included in future agreements as part of the annual review process.
9. This agreement will apply for the full 2013/14 financial year and is subject to annual review
by GBC and SCC. It will come into effect from 1 April 2013.