दक्षिण रे लवे

SOUTHERN RAILWAY

MESSAGE
Railway board have instructed that Disaster Management Plan be reviewed
and updated every year. The Disaster Management Plan 2018 is prepared as per
the guidelines of Railway board, Disaster Management Act 2005 and as per the
suggestion of High Level Committee.

This booklet contains extracts of various manuals and role and

responsibilities of Railway Officials during disaster. The booklet also contains
current numbers of Railways/Civil Authorities, hospital, ambulance, blood bank etc.
which are essentially required for a quick rescue and relief operation. Letters issued
from Railway board till date have been incorporated.

This booklet will be very useful to all Railway men discharging their duties at
the time of disaster.

नरे श लालवानी/ Naresh Lalwani

मंडल रे ल प्रबंधक /Divisional Railway Manager
पालक्काड मंडल / Palakkad Division
 दक्षिण रे लवे
SOUTHERN RAILWAY

MESSAGE
As per the instruction of Railway board, the Disaster Management Plan has
to be reviewed and updated every year. Accordingly Safety organization of the
Division have reviewed and prepared the Disaster Management Plan 2018 based on
the new data and developments.

This booklet contain various details of Division and also the resources for
rescue, relief and restoration work during disasters. This updated publication of
2018 Disaster Management Plan would definitely work as guide book to all Railway
men as well as stake holder in rescue/restoration work during the period of
disaster.

I appreciate Divisional Safety Organization for updating and publishing

Disaster Management Plan 2018.

टी. राजकु मार / T. Rajkumar

अपर मंडल रे ल प्रबंधक /Additional Divisional Railway Manager
पालक्काड मंडल / Palakkad Division
 दक्षिण रे लवे
SOUTHERN RAILWAY

MESSAGE
The Disaster Management Plan 2018 has been prepared as per the guidelines
of Railway Board and Hqrs. duly updating details regarding NDRF, various rescue
and relief resources, important telephone numbers etc.
The following additional details are included this booklet: -
1. High Level Committee Recommendations No. 13, 69, 75 and 102 on Disaster
Management.
2. Assistance of NDMA / NDRF to handle Railway related disasters.
3. Safety Guidelines for transporting Hazardous Chemicals by Rail.
4. Fire safety measures.
5. Disaster Management Training.
6. Model of Schedule of Powers with upto date correction slip.
7. Railway & BSNL codes for Zones & Divisions.
8. Contact numbers of Security department.
9. Details of Bharat Scouts and Guides.
10.Details of newly opened POY-CNV section.
Updation of Disaster Management Plan 2018 is a step forward for being
prepared for disaster and I am sure that this book would be very useful to Railway
men to help them to take speedy action at the time of crisis.
I express my sincere gratitude to DRM, ADRM and CSO/MAS for their
continuous guidance in successful publication of this book.

(क्षनक्षिन प्रकाश / Nitin Prakash)

वररष्ठ मंडल संरिा अक्षधकारी / Senior Divisional Safety Officer
पालक्काड मंडल / Palakkad Division
 Chapters DETAILS PAGE
No.
SKETCH OF PALAKKAD DIVISION i
1 INTRODUCTION 1
2 CONCEPT OF DISASTER ON RAILWAYS 2-4
3 RELEVANT SECTIONS OF THE RAILWAYS ACT 1989 5-7
4 DISASTER MANAGEMENT ACT-2005 AND HIGH LEVEL 8 - 13
COMMITTEE RECOMMENDATIONS 13, 69, 75 & 102 ON
DISASTER MANAGEMENT
5 NATIONAL DISASTER MANAGEMENT AUTHORITY (NDMA) 14 - 20
6 NATIONAL DISASTER RESPONSE FORCE(NDRF) 21 - 22
7 REQUISITION OF INDIAN AIR FORCE AIRCRAFTS 23 - 26
8 INDIAN RAILWAY MEDICAL MANUAL 27 - 32
VOLUME-II (Third Edition-2000) AND RELATED CORRECTION
SLIPS
9 INDIAN RAILWAY COMMERCIAL MANUAL 33 - 34
10 MEASURES TO PREVENT ACCIDENTS 35 - 40
11 DISASTER PREPAREDNESS : AVAILABILITY OF RESOURCES 41 - 43
12 PREPAREDNESS OF DIFFERENT DEPARTMENTS 44 - 46
13 RESOURCES IN RAILWAYS: ARME, SPART, ART WITH LOCATION 47 - 50
MAP AND TIME OF ARME TURN OUT
14 DISASTER RESPONSE : GOLDEN HOUR 51 - 52
15 REPORTING OF DISASTERS 53
16 DISASTER RESPONSE: INSTANT ACTION TEAM 54 - 57
17 DISASTER RESPONSE: FIRST RESPONDERS 58 - 63
18 DISASTER RESPONSE:RESCUE TEAM 64 - 81
19 SITE MANAGEMENT PLAN 82 - 88
20 MEDIA MANAGEMENT PLAN 89 - 90
21 DISASTER RESPONSE:CO-ORDINATING CENTERS 91 - 95
22 DISASTER RESPONSE:OFFICERS AT DIVISION 96 - 98
23 PASSENGER CARE 99 - 105
24 MANAGEMENT OF OTHER DISASTERS 106-119
25 FIRE SAFETY MEASURES 120-123
26 ACTION PLAN FOR DIFFERENT EXIGENCIES 124-128
27 CRISIS MANAGEMENT PLAN (CMP) 129-130
28 DISASTER MANAGEMENT TRAINING 131-133
29 GUIDE LINES FOR CONDUCTING MOCK DRILL 134
30 OTHER INFORMATION 135-138
31 MANNED / UNMANNED LC ACCIDENTS 139
31.1 ACCIDENT REPORTING FORMAT (LC GATES BOTH MANNED AND 140
UNMANNED )
31.2 PARTICULERS OF LOCO PILOT 141
31.3 ACCIDENT REPORT FORMAT (REPORTING FROM DRM TO CSO) 142
32 DISASTER MANAGEMENT SCHEDULE OF POWERS (MODEL SOP 143-148
WITH CS No.1)
33 BRIEF PARTICULARS OF PALAKKAD DIVISION - 149-153
JURISDICTION OF ENGINEERING DEPARTMENT
34 TELEPHONE DIRECTORY
34.0 DISTANCE AND TELEPHONE NUMBERS OF STATIONS 154-156
34.1 ASSISTANCE FROM STATE GOVERNMENTS 157-158
34.2 RAILWAY JURISDICTION/CIVIL DISTRICT & DETAILS OF DISTRICT 158
CIVIL AUTHORITIES.
34.3 RAILWAY & BSNL CODES FOR ZONES & DIVISION 159-163
34.4 IMPORTANT PHONE NUMBERS OF HEADQUARTERS OFFICERS 164
34.5 TELEPHONE NUMBERS OF SAFETY OFFICERS 165
34.6 TELEPHONE NUMBERS OF PALGHAT DIVISIONAL OFFICERS 165-166
34.7 TELEPHONE NUMBERS OF EMERGENCY OFFICES 167
34.8 TELEPHONE NUMBERS OF OFFICERS OF ADJACENT DIVISIONS 168-169
34.9 TELEPHONE NUMBERS OF SUPERVISORS OF PGT DIVISION 169-176
34.10 TELEPHONE NUMBERS OF RAILWAY DOCTORS 176
34.11 CONTACT NUMBER OF SECURITY DEPARTMENT 176
34.12 TELEPHONE NUMBER OF BHARAT SCOUTS AND GUIDES 177
34.13 DETAILS OF PRIVATE DOCTORS, HOSPITALS & AMBULANCE 178-182
34.14 PHONE NUMBERS OF BLOOD BANKS 183
34.15 DETAILS OF CIVIL POLICE AUTHORITIES 183-192
34.16 LIST OF VOLUNTARY ORGANIZATION 192-193
34.17 LIST OF FIRE STATIONS 194
34.18 LIST OF ROAD CRANES AND EARTH MOVERS 195
34.19 TELEPHONE NUMBERS OF ROAD TRANSPORT OPERATORS 196
34.20 TELEPHONE NUMBERS OF ELECTRICITY OFFICES 196
34.21 DETAILS OF ARMED FORCE 197
34.22 TELEPHONE NUMBERS OF FOREST OFFICES 197
34.23 DETAILS OF LPG/POL DEPOT 197
34.24 TELEPHONE NUMBER OF MEDIA 198-199
34.25 RAILWAY VEHICLE, DRIVERS AND CONTROLLING OFFICERS 199
CIVIL DISTRICT MAPS 200-206
ROAD ACCESS MAPS 207-246
 SOUTHERN RAILWAY
SKETCH OF PALAKKAD DIVISION SHOWING
SALIENT FEATURES
DEN ADEN SE.PW JURISDICTION SE.W SE.BR

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MANGALORE Jn(MAJN)5.57 SIGNAL SECTION INFORMATION

DAKSHINA KAN

(183.19 FROM HAS) 

Shri.NALIN KUM

DSTE FROM TO HQ
DSTE/SW MDKI LDY (EXCL)
PGT
LIST OF MPs IN RAJYA SABHA PGT PGT CNV
DAKSHIN KANARA DIST
NETRAVATHY RIVER KARNATAKA LDY (INCL) QLD (EXCL)
NETARAVATHI(NTVT)882.90 SL.No. NAME OF MEMBER ADSTE PGT
BR. No.1274 @ Km.881/600-882/400 SRR NIL
TOKKUTTU(TKOT)(H)880.10 (DN 45.72mx16 GIRDER)
1 Shri. M.P.VEERENDRAKUMAR
ADSTE QLD (INCL) REST ALL CAN
ULLAL(ULL)876.73  872/12-13 2 Shri. K.K.RAGESH
MANJESHWAR(MJS)868.28
3 Prof.RICHARD HAY MECHANICAL SECTION
UPPALA(UAA)861.42
INFORMATION
4 Shri. SELVARAJ (TN)
KUMBLA(KMQ)851.66
CHANDRAGIRI RIVER ADME FROM TO HQ
KASARAGOD(KGQ)839.44
BR. No.1201 @ Km.837/300-900 PTJ (EXCL) CLT (INCL)
(DN & UP 30.00mx12 PSC) ADME PGT CNV PGT
KALANAD(KLAD)(H)836.66 SRR NIL
KOTTIKULAM(KQK)830.03 CLT (EXCL) MAQ
NAKARAN

ADME MAQ
KASARGODE MAQ PNMB
BEKAL FORT(BFR)(H)825.06
KASARAGOD

DIST
KANHANGAD(KZE)816.50 140T BDS AVAILABLE IN
Shri.P.KARU

ADJACENT DIVISIONS
NILESHWAR(NLE)806.98  DISTANCE
CHARVATTUR(CHV)801.96  DIVISION ART/BD STATION FROM SRR
(KM)
CHANDERA(CDRA)(H)797.85 ART SKLR 515
MYS
TRIKARPUR(TKQ)(H)793.56 BD ASK 604
PAYYANUR(PAY)787.26 ART ED
SA 199
ELIMALA(ELM)(H)782.42 KANNUR BD ED
DIST ART ERS
PAYANGADI(PAZ)775.65 TVC 107
BD ERS
KANNAPURAM(KPQ)768.04 VALAPATTANAM RIVER
HI TEACHER

PAPPINISSERI(PPNS)(H)762.17 BR. No.1116 @ Km.761/0-400 RUNNING ROOMS

(DN 30.48mx12 GIRDER)
VALAPATTANAM(VAPM)760.59  (UP 30.48mx12 PSC) CATEGORY LOCATION TOTAL BEDS
1364.4762 CHIRAKKAL(CQL)(H)758.37
KANNUR


Smt.P.K.SREEMAT

A1-CATEGORY CLT 34
KANNUR(CAN)753.84
KANNUR SOUTH(CS)749.99  PGT 64

SRR 53
ETTAKOT(ETK)741.20 
A-CATEGORY CAN 34
DHARMADAM(DMD)(H)737.44
MAQ 67
THALASSERY(TLY)732.90
JAGANNATH TEMPLE GATE(JGE)730.64 WAYANAD MAJN 64
RAN

DIST
MAHE(MHE)723.77 CHV 4
AND

KALPATTA D-CATEGORY
MUKKALI(MUKE)(H)720.08 NIL 6
ALLY RAMACH
VADAKARA

NADAPURAM ROAD(NAU)(H)716.39 E-CATEGORY POY 12

VADAKARA(BDJ)710.90 
IRINGAL(IGL)(H)705.09 KOZHIKODE RAILWAY HOSPITALS 
PAYYOLI(PYOL)701.47 DIST
Sri.MULLAPP

TIKKOTTI(TKT)698.29 HEALTH UNITS 

VELLARAKKAD(VEK)(H)694.50
QUILANDI(QLD)689.05  SPART/ARME
CHEMANCHERI(CMC)(H)683.73

Shri.M.I.SHANAVAS

ELATTUR(ETR)676.50 ART

WEST HILL(WH)669.40 
VAN

WAYANAD

AM ARMV 
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VELLAYIL(VLL)(H)666.73 PUR
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LAP
 MA DIST
KOZHIKODE(CLT)664.60

KOZHIK

140T BDS
KALLAYI(KUL)662.83 
KADALUNDI RIVER
PALAKKAD COIMBATORE
Shri.M.K

BR. No.925 DN @ Km.649/600-800 FEROK(FK)654.85 NILAMBUR ROAD(NIL)65.80  DIST DIST AREA OFFICER 
(DN 19.50mx7 GIRDER) KADALUNDI(KN)649.95
BR.No.924 DN @ Km.649/000-400 VANIAMBALAM(VNB)(H)55.20 Shri.M.B.RAJESH Shri.C.MAHENDRAN
ELECTRIFICATION
Shri.P.K.KUNHALIKUTTY POLLACHI
(DN 19.51mx10+9.20mx2+18.30mx1 PSC)
MALAPPURAM VALLIKUNNU(VLI)(H)644.81 TODIYAPPULAM(TDPM)(H)50.80 PALAKKAD TSS
BR. No.925 & 924 UP @ Km.649/000-700 
Shri.P.K.KUNHALIKUTTY

PARAPANANGADI(PGI)639.65
SHEER

TUVVUR(TUV)(H)46.67
(UP 20.00mx33+7.80mx1 PSC) DEPOT 
.58


MALAPPURAM

TANUR(TA)631.62 MELATUR(MLTR)(H)40.41
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514.97

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 
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SHORANUR "A" CABIN 577.20

OTTAPPALAM(OTP)565.75


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  FREIGHT TRAIN
LAKKITI(LDY)558.28
AM MANKARI(MNY)(H)550.53
PARLI(PLL)543.04

PALAKKAD TOWN(PGTN)53.78 EXAM YARD

BR. No.2 @ Km.1/200-600
SHORANUR "B" CABIN 1.23

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Shri.P.K.BIJU Shri.C.MAHENDRAN
ALATHUR POLLACHI
DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Chapter – 1

INTRODUCTION

The Disaster Management Act was passed by the Government of India on

23.12.2005. Disaster Management means a continuous and integrated process of
planning, organizing, coordination and implementing measures which are
necessary for prevention of danger or threat to any disaster, reduction of risk or its
severity or consequences of any disaster, preparedness to deal with any disaster,
Evacuation, Rescue and Relief.

Successful management of a crisis depends on one’s ability to foresee and control

it in time. Planning is a must to minimize disaster effects and quick restoration of
train services apart from movement of relief equipment in time to the disaster site
for providing organized rescue and relief within the ‘Golden Hour’- the first hour
after the accident.

Disaster management plan 2018 is the updated revised version of the plan issued
during 2015 incorporating the latest contact numbers and address of relief
agencies.

In this revised plan details pertaining to the newly opened POY-CNV section have
also been incorporated.

1
DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Chapter – 2

CONCEPT OF DISASTER ON RAILWAYS

2.0 OBJECTIVES
According to the High Level Committee's report on Disaster Management, stronger and appropriate
infrastructure backed by a well trained team of disciplined and dedicated man power form the basis
for an effective disaster management system.
Such a well defined disaster management / system aims to :
1. Prevent all avoidable loss of lives
2. Protect the property of / Railways and its users
3. Minimise human agony due to accident
4. Expedite relief & rehabilitation
5. Preserve clues and evidence
6. Expedite restoration of traffic.

Irrespective of their department, all Railway servants shall work in co-ordination with the rescue
team to achieve the above objectives.
2.1 DEFINITION OF DISASTER
Considering the latest developments in the field of Disaster Management in the country especially
the enactment of Disaster Management Act, 2005, Board have decided to adopt the following
definition of Railway disaster :
Definition
"Railway Disaster is a serious train accident or an untoward event of grave nature, either on the
railway premises or arising out of railway activity in that area, due to natural or manmade causes,
that may lead to loss of many lives and / or grievous injuries to a large number of people, and / or
serve disruption of traffic, necessitating large scale help from other Government / Non-Government
and Private Organizations."
Railway Board has also approved the proposal to nominate either GMs, AGMs, or CSOs for declaring
an untoward incident as a Railway Disaster.
2.2 TYPES OF DISASTERS
Disaster in the Railway context was traditionally a serious train accident, caused by
human/equipment failure, which may affect normal movement of train services with loss of human
life or property or both. This is now extended to include natural and other manmade disasters.
Different types of disasters are described along with a few examples, below:

2
DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

(a) Natural Disaster:-

Floods, cyclones, tornadoes, storms, soil erosion, land slides, mud flows, earth quakes, etc., Railway
accidents can be caused by such Natural Disasters also.
Preparedness
Natural disaster in general like floods, cyclones can be forecasted whereas other natural disasters
like earthquakes, landslides etc., are difficult in nature to forecast. But preparedness for floods &
cyclones will help in tackling situation for other natural disasters also.
(b) Train Accident related Disaster:-
Collisions (with a huge number of casualties), Train marooned (flash floods), derailments on a
bridge over a river and coaches falling down, train washed away in cyclone, derailment of a train
carrying explosives or highly inflammable material, tunnel collapse on a train, fire or explosion in
trains, and other miscellaneous cases etc.
(c) Manmade Disasters:-
Acts of Terrorism and Sabotage, i.e. causing deliberate loss of life and/or damage to property,
which includes:-
Chemical, industrial, nuclear, biological disasters, fire, stampede, air, road, rail and water transport
accidents, sabotages, bomb blasts, setting fire to train / Railway Installations and railway property,
tampering with Railway fittings to cause accidents, placing of obstructions on track to cause
disruption to traffic. Railway accidents can be caused by such manmade disasters also.

However Railway related accident disasters can be further classified as :

 Collisions.
 Derailments.
 Level crossing accidents
 Fire on Train.
Further, Railway accidents / natural calamities can be categorized into different levels :
 Accidents / natural calamities of a magnitude which can be managed by the division itself.
 Accidents / natural calamities of a magnitude which also require assistance from
neighboring divisions and can be managed by the Zonal Railways : and
 Disasters of a magnitude in terms of their severity or the scale of casualties to be treated
as national level disasters and require active involvement of multiple agencies viz. the
Central Government (Ministry of Railways & Other Ministries)
2.3 CHANGED PHILOSOPHY OF DISASTER MANAGEMENT IN THE RAILWAYS
With the enactment of the Disaster Management Act, 2005 and other developments on the
national level, DM philosophy has also changed to adopt the latest concepts.

3
DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

NEW PHILOSOPHY
 Serious train accidents, not the only events termed as disasters.
 Other events, e.g. Internal security related events like terrorist attack at station/train,
marooning of train due to flash flood, disruption to traffic due to natural factors like earth-
quake, cyclone, floods etc.
 No more Relief and Rescue Centric.
 Holistic Approach adopted to incorporate :
 Prevention
 Mitigation
 Preparedness
 Rescue, Relief
 Rehabilitation
New Philosophy gives more Emphasis on Prevention and Mitigation as under:
 Prevent and mitigate disasters
 Audit Existing Systems for Disaster Resistance, Disaster Prevention and Mitigation on the
basis of NDMA’s and self-prepared guidelines
 Disaster Management in Developmental Planning – New activities should bedisaster
resistant
 Preparedness, Rescue, Relief and Rehabilitation - Dimensions of DM
 Expertise based response from all stake holders
 Pooling of resources of all agencies, e.g. local administration, community, defence,
hospitals and other Govt. organizations.

********

4
DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Chapter – 3

RELEVANT SECTIONS OF THE RAILWAYS ACT, 1989.

3.0. SECTION 113: NOTICE OF RAILWAY ACCIDENT:-
(1) Where, in course of working a Railway-
(a) any accident attended with loss of any human life, or with grievous hurt, as defined in the
Indian Penal Code (45 of 1860) , or with such serious injury to property as may be prescribed
;or
(b) any collision between trains of which one is a train carrying passengers :- or
(c) the derailment of any train carrying passengers , or of any part of such train :or
(d) any accident of a description usually attended with loss of human life or with such grievous
hurt as aforesaid or with serious injury to property ; or
(e) any accident of any other description which the Central Government may notify in this behalf
in the Official Gazette,
occurs, the station master of the station nearest to the place at which the accident occurs or
where there is no station master, the Railway servant in charge of the section of the Railway
on which the accident occurs, shall , without delay, give notice of the accident to the District
Magistrate and Superintendent of Police, within whose jurisdiction the accident occurs, the
officer in charge of the police station within the local limits of which the accident occurs and
to such other Magistrate or Police Officer as may be appointed in this behalf by the Central
Government.
(2) The Railway administration within whose jurisdiction the accident occurs, as also the Railway
administration to whom the train involved in the accident belongs , shall without delay, give
notice of the accident to the State Government and the Commissioner having jurisdiction over
the place of the accident.
COMMENTS.

Sub-section (1) enjoins upon on the station master or, as the case may be, the Railway servant
in charge of the section of the Railway, to give notice of the accident ,collusion or derailment
which occurs in the course of working a railway , to the District Magistrate and the
Superintendent of Police.

Sub-section (2) casts a duty on the Railway administration to give notice of the accident to the
State Government and the Commissioner having jurisdiction over the place of the accident.

5
DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

3.1. SECTION 114: INQUIRY BY COMMISSIONER-

(1) On the receipt of a notice under section 113 of the occurrence of an accident to a train
carrying passengers resulting in loss of human life or grievous hurt causing total or partial
disablement of permanent nature to a passenger or serious damage to Railway property, the
Commissioner shall, as soon as may be, notify the Railway Administration, in whose
jurisdiction the accident occurred, of his intention to hold an inquiry into the causes that led
to the accident and shall at the same time fix and communicate the date, time and place of
inquiry;
Provided that it shall be open to the Commissioner to hold an inquiry into any other accident
which, in his opinion, requires the holding of such an inquiry.

(2) If for any reason, the Commissioner is not able to hold an inquiry as soon as may be after
the occurrence of the accident, he shall notify the Railway administration accordingly.

3.2. SECTION 115: INQUIRY BY RAILWAY ADMINISTRATION;

Where no inquiry is held by the Commissioner under sub-section (1) of Section 114 or where
the Commissioner has informed the Railway administration under sub-section (2) of that
section that he is not able to hold an inquiry, the Railway administration within whose
jurisdiction the accident occurs, shall cause an inquiry to be done in accordance with the
prescribed procedure.

3.3. SECTION 116: POWERS OF COMMISSIONER IN RELATION TO INQUIRIES.

(1) For the purpose of conducting an inquiry under this chapter into the causes of any
accident on a Railway, the Commissioner shall in addition to the powers specified in Section 7,
have the powers as are vested in a civil court while trying a suit under the Code of Civil
Procedure, 1908 (5 of 1908), in respect of the following matter, namely:

(i) summoning and enforcing the attendance of persons and examining them on oath:
(ii) requiring the discovery and production of documents:
(iii) receiving evidence on affidavits:
(iv) requisitioning any public record or copies thereof from any court or office:
(v) any other matter which may be prescribed.

The Commissioner while conducting an inquiry under this chapter shall be deemed to be a
civil court for the purposes of Section 195 and Chapter XXVI of the Code of Criminal
Procedure, 1973 (2 of 1973)

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3.4 SECTION 117: STATEMENT MADE BEFORE COMMISSIONER.-

No statement made by a person in the course of giving evidence in an inquiry before the
Commissioner shall subject him to, or be used against him in, any civil or criminal proceedings
except a prosecution for giving false evidence by such statement;

Provided that the statement is:

(a) made in reply to a question which is required by the Commissioner to answer: or:

(b) Relevant to the subject matter of the inquiry

3.5 SECTION 118: PROCEDURE ETC.-

Any Railway administration or the Commissioner conducting an inquiry under this chapter
may send notice of the inquiry to such persons, follow such procedure, and prepare the report
in such a manner as may be prescribed.

3.6 SECTION 119: NO INQUIRY, INVESTIGATION, ETC., TO BE MADE IF THE

COMMISSIONER OF INQUIRY IS APPOINTED.-

Notwithstanding anything contained in the foregoing provisions of the chapter, where a

Commission of Inquiry is appointed under the Commission of Inquiry act, 1952 (3 of 1952), to
inquire into an accident, any inquiry, investigation or other proceedings pending in relation to
that accident shall not be proceeded with and all records or other documents relating to such
inquiry shall be forwarded to such authority as may be specified by the Central Government in
this behalf.

3.7 SECTION 120: INQUIRY INTO ACCIDENT NOT COVERED BY SECTION 113:

Where any accident of the nature not specified in Section113 occurs in the course of working
a Railway administration within whose jurisdiction the accident occurs, may cause such
inquiry to be made into the causes of the accident, as may be prescribed.

********

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Chapter – 4

DISASTER MANAGEMENT ACT – 2005

(This chapter is reproduced from DM plan of Railway Board)
4.0 NATIONAL POLICY ON DISASTER MANAGEMENT (NDPM)
The Disaster Management Act, 2005 (hereinafter referred to as the Act),enacted by the Parliament
was notified in the Gazette of India on 26th December 2005.The Act provides for the legal and
institutional framework for the effective management of disasters. The Act mandates creation of
new institutions and assignment of specific roles for Central, State and Local Governments. Under
the provisions of the Act, the National Disaster Management Authority (NDMA) has been
established under the chairmanship of the Prime Minister and a National Executive Committee
(NEC) of Secretaries has been created to assist the NDMA in the performance of its functions. At the
State level, a State Disaster Management Authority has been created under the chairmanship of
Chief Minister, which has been assisted by a State Executive Committee. At the District level,
District Disaster Management Authorities have been created.
The responsibility of laying down the policies on disaster management, approving the National
Policy on Disaster Management (NPDM) and laying down the guidelines on Disaster Management
has been given to NDMA under the Act. The NDMA accordingly prepared a draft of the National
Policy on Disaster Management in consultation with the Home Ministry and submitted the same for
approval of the Government.
The Home Ministry has circulated the draft NPDM to the concerned Central Ministries and all the
State Governments/Union Territories. The comments received by the Central Ministries/State
Governments/Union Territories were duly examined and the accepted views/comments of Central
Ministries/State Governments/Union Territories have been duly incorporated in the NPDM.
Approval of the Cabinet to the NPDM was given in the Cabinet Meeting held on 22.10.2009.
The NPDM envisages a holistic approach to disaster management, encompassing the entire disaster
management cycle including prevention, mitigation, preparedness, relief, response, rehabilitation
and reconstruction. It addresses all aspects of disaster management covering institutional, legal and
financial agreements, capacity building, knowledge management, research and development. It
focuses on the areas where action is needed and the institutional mechanism through which such
action can be channelized.
4.1 Salient Features of the Disaster Management Act, 2005
It is the central legislation on Disaster Management around which all the Disaster Management
related activities revolve since its enactment. It legislates a holistic approach to Disaster
Management, from mere responding to disasters to greater attention to prevention and mitigation,
capacity building and preparedness. The Disaster Management Plan of the Railways has been
prepared by taking relevant provision of this Act into consideration.

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Disaster has been defined in this Act as under:

“Disaster means a catastrophe, mishap, calamity or grave occurrence in any area, arising from
natural or man-made causes, or by accident or negligence which results in substantial loss of life or
human suffering or damage to, and destruction of property, or damage to, or degradation of,
environment, and is of such a nature or magnitude as to be beyond the coping capacity of the
community of the affected area.”
Disaster Management has been explained in this Act as under:
Disaster Management means a continuous and integrated process of planning, organizing,
coordinating and implementing measures which are necessary or expedient for –
 Prevention of danger or threat of any disaster
 Mitigation or reduction of risk of any disaster on its severity consequences.
 Capacity building
 Preparedness to deal with any disaster
 Prompt response to any threatening disaster situation or disaster
 Assessing the severity or magnitude of effects of any disaster
 Evacuation, rescue and relief
 Rehabilitation and reconstruction
4.2 Important Provisions in the DM Act, 2005 concerning Railways
Sections 35, 36 & 37 of the DM Act, 2005 detail the responsibilities of Ministries and Departments
of Central Govt. as per which a number of measures/actions are to be taken either on their own or
in consultation with NDMA. Drawing up mitigation, preparedness and response plans, capacity
building, data collection and identification and training of personnel in relation to Disaster
Management is one of the key responsibilities. These provisions are summarized as under:
Section 35
The Central Government shall take all such measures as it deems necessary or expedient for the
purpose of disaster management and it shall include :-
a) Coordination of actions of the Ministries or Departments of the Government of India, State
Governments, National Authority, State Authorities, governmental and non-governmental
organizations in relation to disaster management.
b) Ensure the integration of measures for prevention of disasters and mitigation by Ministries or
Departments of the Government of India into their development plans and projects.
c) Ensure appropriate allocation of funds for prevention of disaster, mitigation, capacity-building
and preparedness by the Ministries or Departments of the Government of India.
d) Ensure that the Ministries or Departments of the Government of India take necessary measures
for preparedness to promptly and effectively respond to any threatening disaster situation or
disaster.
e) Cooperation and assistance to the State Governments, as requested by them.
f) Deployment of naval, military, air forces and other armed forces of the Union or any other civilian
personnel as may be required for the purposes of this Act.

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Section 36

It shall be the responsibility of every Ministry or Department of the Government of India to –

(a) Take measures necessary for prevention of disasters, mitigation, and preparedness and capacity-
building in accordance with the guidelines laid down by the National Authority.
(b) Integrate into its development plans and projects, measures for prevention or mitigation of
disasters in accordance with the guidelines laid down by the National Authority.
(c) Respond effectively and promptly to any threatening disaster situation or disaster in
accordance with the guidelines of the National Authority or the directions of the National
Executive Committee in this behalf.
(d) Review the enactments administered by it, its policies, rules and regulations and incorporate
provisions for prevention of disasters, mitigation or preparedness.
(e) Allocate funds for measures for prevention of disaster, mitigation, capacity building and
preparedness.
(f) Provide assistance to the National Authority and State Government for
(i) Drawing up mitigation, preparedness and response plans, capacity building, data
collection, identification and training of personnel in relation to disaster management.
(ii) Carrying out rescue and relief operation in the affected area
(iii) Assessing the damage from any disaster
(i) Carrying out rehabilitation and reconstruction.
(g) Make available its resources to the National Executive Committee or a State Executive
Committee for the purposes of responding promptly and effectively to any threatening disaster
situation or disaster, including measures for –
(i) Providing emergency communication in a vulnerable or affected area
(ii) Transporting personnel and relief goods to and from the affected area
(iii) Providing evacuation, rescue, temporary shelter or other immediate relief
(iv) Setting up temporary bridges, jetties and landing places
(ii) Providing drinking water, essential provisions, healthcare and services in an affected
area.
(vi) Take such other actions as it may consider necessary for disaster management

Section 37
(1) Every Ministry or Department of the Government of India shall –
(a) Prepare a disaster management plan specifying the following particulars, namely;
(i) The measures to be taken by it for prevention and mitigation of disasters in accordance with
the National Plan;

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

(ii) The specifications regarding integration of mitigation measures in its development plans in
accordance with the guidelines of the National Authority and the National Executive
Committee ;
(iii) Its roles and responsibilities in relation to preparedness and capacity-building to deal with
any threatening disaster situation or disaster;
(iv) Its roles and responsibilities in regard to promptly and effectively responding to any
threatening disaster situation or disaster;
(v) The present status of its preparedness to perform the roles and responsibilities specified in
sub-clauses (iii) & (iv);
(vi) The measures required to be taken in order to enable it to perform its responsibilities
specified in sub-clauses (iii) & (iv)
(b) Review and update annually the plan referred to in clause(a);
(c) Forward a copy of the plan referred to in clause (a) or clause (b), as the case may be, to the
Central Government which Government shall forward a copy thereof to the National Authority
for its approval.
(2) Every Ministry or Department of the Government of India shall –
(a) make while preparing disaster management plan under clause (a) of subsection (1),
provisions for financing the activities specified therein ;
(b) furnish a status report regarding the implementation of the plan referred to in clause (a) of
sub-section (1) to the National Authority as and when required by it.

No Railway official is nominated either in National Executive Committee (NEC) or State

Executive Committee (SEC), though they can be co-opted as per need.
********

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Chapter – 5

NATIONAL DISASTER MANAGEMENT AUTHORITY (NDMA)

5.0 The Disaster Management Act, 2005, provides the powers, roles and jurisdiction of a National
Authority as under:-

5.1 Powers and functions of National Authority:

Subject to the provisions of this Act, the National Authority shall have the responsibility for laying
down the policies plans and guidelines for disaster management for ensuring timely and effective
response to disaster. The National Authority may:-

a) Lay down policies on disaster management;

b) Approve the National Plan;
c) Approve plans prepared by the Ministries or Departments of Government of India in accordance
with the National Plan;
d) Lay down guidelines for the State Authorities to draw up the State Plan;
e) Lay down guidelines to be followed by the different Ministries or Departments of the
Government of India for the purpose of integrating the measures for prevention of disaster or
the mitigation of its effects in their development plans and projects;
f) Coordinate the enforcement and implementation of the policy and plan for disaster
management;
g) Recommend provision of funds for the purpose of mitigation;
h) Provide such support to other countries affected by major disasters as may be determined by the
Central Government;
i) Take such other measures for the prevention of disaster, or the mitigation, or preparedness and
capacity building for dealing with the threatening disaster situation or disaster as it may consider
necessary;
j) Lay down broad policies and guidelines for the functioning of the National Institute of Disaster
Management;

5.2 Constitution and Role of NDMA :

It is constituted under the DM Act as the apex body in the country to deal with Disaster
Management holistically. Hon’ble Prime Minister is the ex-officio Chairperson of the Authority.
NDMA is responsible for laying down the policies, plans and guidelines for disaster management for
ensuring timely and effective response to disaster.
State and Districts have also been mandated to constitute State and District Disaster Management
Authorities respectively on the line of NDMA.

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5.3 Constitution of Advisory Committee by National Authority:

The National Authority may constitute an Advisory Committee consisting of experts in the field of
disaster management and having practical experience of disaster management at the National,
State or District level to make recommendations on different aspects of disaster management.

5.4 National Executive Committee

The Central Government shall, immediately after issue of notification under sub-section (1) of
section 3, constitute a National Executive Committee to assist the National Authority in the
performance of its functions under this act. The National Executive Committee shall consist of the
following members, namely:-
(a) The Secretary to the Government of India in charge of Ministry or Department of the Central
Government having administrative control of the disaster management, who shall be
Chairperson, ex-officio.
(b) The Secretaries to the Government of India in the Ministries or Departments having
administrative control of the agriculture, atomic energy, defence, drinking water supply,
environment and forests, finance (expenditure), health, power, rural development, science and
technology, space, telecommunication, urban development, water resources and the Chief of
the Integrated Defence Staff of the Chiefs of Staff Committee as ex-officio members.

The National Executive Committee shall assist the National Authority in the discharge of its
functions and have the responsibility for implementing the policies and plans of the National
Authority and ensure the compliance of directions issued by the Central Government for the
purpose of disaster management in the country.

The National Executive Committee may-

 Act as the coordinating and monitoring body for disaster management;

 Prepare the National Plan to be approved by the National Authority;
 Coordinate and monitor the implementation of the National Policy;
 Lay down guidelines for preparing disaster management plans by different Ministries or
Departments or State Authorities;
 Provide necessary technical assistance to the State Government and State Authorities for
preparing their DM plans in accordance with the guidelines laid down by the National
Authority;
 Monitor the implementation of the National Plan and the plans prepared by the Ministries
or Departments of the Government of India;
 Monitor the implementation of the guidelines laid down by the National Authority for
Integrating of measures for prevention of disasters and mitigation by the Ministries or
Departments in their development plans and projects;

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 Monitor, coordinate and give directions regarding the mitigation and preparedness
measures to be taken by different Ministries or Departments and agencies of the
Government;
 Evaluate the preparedness at all governmental levels for the purpose of responding to any
threatening disaster situation and give directions where necessary for enhancing such
preparedness;
 Plan and coordinate specialized training programme for disaster management for different
levels of officers, employees and voluntary rescue workers;
 Coordinate response in the event of any threatening disaster situation or disaster;
 Lay down guidelines for, or give directions to, the concerned Ministries or Departments of
the Government of India, the State Government and the State Authorities regarding
measures to be taken by them in response to any threatening disaster situation or disaster;
 Require any department or agency of the Government to make available to the National
Authority or State Authorities such men or material resources as are available with it for the
purposes of emergency response, rescue and relief;
 Advise, assist and coordinate the activities of the Ministries or Departments of the
Government of India, State Authorities, statutory bodies, other governmental or non-
governmental organizations and others engaged in disaster management;
 Provide necessary technical assistance or give advice to the State Authorities and District
Authorities for carrying out their functions under this Act;
 Promote general education and awareness in relation to disaster management;
 Perform such other functions as the National Authority may require it to perform.

5.5 National Plan :-

There shall be drawn a plan for Disaster Management for the whole of the country to be called the
National Plan;
The National Plan shall be prepared by the National Executive Committee having regard to the
National Policy and in consultation with the State Governments and expert bodies in the field of
Disaster Management to be approved by the National Authority;
The National Plan shall include:-
a) Measures to be taken for the prevention of disasters, or the mitigation of their effects;
b) Measures to be taken for the integration of mitigation measures in the development plans;
c) Measures to be taken for preparedness and capacity building to effectively respond to any
threatening disaster situations or disaster;
d) Role and responsibilities of different Ministries or Departments of the Government of India
in respect of measures specified in clauses (a), (b) and (c).

The National Plan shall be reviewed and updated annually. Appropriate provisions shall be made by
the Central Government for financing the measures to be carried out under the National Plan.

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Guidelines for minimum standards of relief:

The National Authority shall recommend guidelines for the minimum standards of relief to be
provided to persons affected by disaster, which shall include-
a) The minimum requirements to the provided in the relief camps in addition to shelter, food,
drinking water, medical cover and sanitation;
b) The special provisions to be made for widows and orphans;
c) Ex gratia assistance on account of loss of life as also assistance on account of damage to houses
and for restoration of means of livelihood;
d) Such other relief as may be necessary;

Relief in loan repayment, etc.

The National Authority may, in cases of disasters of severe magnitude recommend relief in
repayment of loans or for grant of fresh loans to the persons affected by disaster on such
concessional terms as may be appropriate;

5.6 Role of the Nodal and other Central Ministries and Departments etc :-

For various types of disasters, the nodal Ministry concerned will chart out detailed Response Plans
which will be integrated into the National Response Plan. The NEC may coordinate response in the
event of any threatening disaster situation or disaster.

 Role of Central Ministries and Departments

As disaster management is a multi-disciplinary process, the National Policy on Disaster

Management lays down that all Central Ministries and Departments will have a key role in
the field of disaster management. The nodal Ministries and Departments of Government of
India (i.e. the Ministries of Agriculture, Atomic Energy, Civil Aviation, Earth Sciences,
Environment and Forests, Home Affairs, Health, Mines, Railways, Space, Water Resources
etc.) will continue to address specific disasters as assigned to them.

5.6.1 Institutional Arrangements of Central Government:-

5.6.1.1 Armed Forces :-

Conceptually, the Armed Forces are called upon to assist the civil administration only when the
situation is beyond their coping capability. In practice, however, the armed forces form an
important part of the Government’s response capacity and are immediate responders in all serious
disaster situations. On account of their vast potential to meet any adverse challenge, speed of
operational response and the resources and capabilities at their disposal, the armed forces have
historically played a major role in emergency support functions. These include communication,
search and rescue operations, health and medical facilities, and transportation, especially in the
immediate aftermath of a disaster. The air and heli-lift and movement of assistance to neighboring
countries primarily fall within the expertise and domain of the armed forces. The armed forces will
participate in imparting training to trainers and DM managers, especially in CBRN (Chemical,
Biological, Radiological and Nuclear) aspects, heli-insertion, high altitude rescue, waterman ship and

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training of paramedics. At the national level, the Chief of the Integrated Defence Staff and the
Chairman Chiefs of Staff Committee has already been included in the NEC. Similarly, at the State
and District levels, the local representatives of the armed forces may be included in their executive
committees to ensure closer coordination and cohesion.

5.6.1.2 Central Para Military Forces :-

The Central Paramilitary forces, which are also the armed forces of the Union, play a key role at the
time of immediate response to disasters. Besides contributing to the NDRF, they will develop
adequate disaster management capability within their own forces and respond to disasters which
may occur in the areas where they are posted. The local representatives of the CPMFs may be co-
opted/invited in the executive committee at the State level.

5.6.1.3 State Police Forces and Fire Services :

The State Police forces and the Fire Services are crucial immediate responders to disasters. The
police force will be trained and the Fire Services upgraded to acquire multi-hazard rescue capability.

5.6.1.4 Civil Defence and Home Guards :

The mandate of the Civil Defence and the Home Guards will be redefined to assign a effective role
in the field of disaster management. They will be deployed for community preparedness and public
awareness. A culture of voluntary reporting to duty stations in the event of any disasters will be
promoted.

5.6.1.5 State Disaster Response Force (SDRF):-

States will be encouraged to create response capabilities from within their existing resources. To
start with, each state may aim at equipping and training one battalion equivalent force. They will
also include women members for looking after the needs of women and children. NDRF battalions
and their training institutions will assist the States/UTs in this effort. The States/UTs will also be
encouraged to include DM training in their respective Police Training Colleges and basic and in-
service courses for gazetted and non-gazetted officers.

5.7 Guidelines issued by NDMA and Action thereon

NDMA have issued guidelines on the Management of Earthquakes, Cyclones, Floods, Medical
Preparedness and Mass Casualty Management, Chemical Disasters, Biological Disasters, Nuclear
Disasters, Chemical (Terrorism) Disaster, Landslides and Snow Avalanches and Preparation of State
Disaster Management Plans, Incidence Response System, strengthening of Safety and securing for
transportation of POL Tankers, Management of Tsunamis, Role of NGOs in DM, Management of
Drought etc. These guidelines are available on the NDMA website at http://ndma.gov.in. These
Guidelines are statutory and mandate all the stake-holders including Railways to take necessary
measures for prevention and mitigation of all types of disasters possible on their system and also to
have mechanism in place for rescue, relief and restoration, if these happen.

5.8 Guidelines on Chemical Disasters issued by NDMA are very relevant for the Railways, as
we transport a number of hazardous chemicals by rail. These guidelines add to safeguards listed in
the Red Tariff on handling, storage and transportation of hazardous material. These guidelines are

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directed more towards their prevention and mitigation of their effects, if these happen, than on
rescue and relief operations afterwards.
5.9 Guidelines on Chemical (Terrorism) Disaster call for the Railways to strengthen
mechanism against chemical terrorism related disasters. Medical and RPF personnel would be
required to be given specialized training to handle such a disaster.

5.10 Guidelines on Nuclear and Biological Disasters call for the railways to take stipulated
precautions in the transportation of Radio-active substances and Chemical (Biological) items.

5.11 Guidelines on Preparation of State Disaster Management Plans concern the zonal
Railways to the extent that co-ordination mechanism between the State Governments and the
Railways should be institutionalised for disaster response. The Relief Commissioners in the States
may be coordinated for assistance required from the State Governments, district officials as also to
involve NGOs. Mutual sharing of each other’s strengths and facilities has to be institutionalized as a
system.

5.12 Guidelines on Management of Earthquakes, Cyclones, and Floods broadly

necessitate zonal Railways to survey their existing infrastructure with respect to earthquake, floods
and cyclone preparedness based on the vulnerability maps and to take necessary action for making
the infrastructure resistant to such disasters. All new construction should henceforth necessarily be
disaster resistant.

5.13 Guidelines on Medical Preparedness and Mass Casualty Management envisage

train based casualty transport and evacuation system with following highlights:
1. In MCM (Mass Casualty Management), wherever required Railways needs to provide
transportation facility for Mass Casualty Evacuation (MCE). Where required, ARMVs or special
trains may be run to facilitate relief from the nearest coaching terminal to the disaster site.
2. The railway disaster plan will provide support to the community and local administration during
mass casualty emergencies. Assistance through Railways’ infrastructure of Hospitals etc. has to
be provided as and when it is asked for.

NDMA have Issued Guidelines on :-

1. Management of Chemical Disaster(Industrial) April 2007

2. Management of Earthquakes April 2007
3. Formulation of State Disaster Management Plans July 2007
4. Management of Floods January 2008
5. Medical Preparedness & Mass Casualty Management January 2008
6. Management of Cyclones April 2008
7. Management of Biological Disasters July 2008
8. Management of Nuclear & Radiological Emergencies February 2009
9. Management of Chemical (Terrorism )Disasters March 2009
10. Management of Landslides and Snow Avalanches June 2009

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11. National Policy on Disaster Management October 2009

12. Psycho- Social Support & Mental Health Services in December 2009
Disasters
13. Incident Response System Guidelines July 2010
14. Management of Tsunamis August 2010
15. Management of Urban Flooding September 2010
16. Drought Management September 2010
17. National Disaster Management Information & February 2012
Communication System
18. Scaling, type of Equipment and Training of Fire services April 2012
19. Guidelines for Seismic Retrofitting of Deficient Buildings June 2014
and structures
20. Guidelines on Management of Hospital Safety February, 2016
21. Guidelines on Management of School Safety February, 2016
22. Guidelines for Preparation of Action Plan-Prevention 2016
and Management of Heat-wave.

Reports by NDMA:- NDMA has further issued following Reports (As Broad Guidelines)

1. Revamping of Civil Defence

2. NIDM’s Functioning
3. Pandemic Preparedness Beyond Health
4. Disaster Response Training at the Centre & States
5. NDRF and SDRF
6. Strengthening Safety/Security in Transportation of POL Tankers
7. Threats to Municipal Water Supply and Water Reservoirs
8. Mechanism to Detect, Prevent and Respond to Radiological Emergencies
9. Management of Dead in the Aftermath of Disaster
10. Minimum Standards of Relief
11. Role of NGOs in Disaster Management
12. Pilot Project on Capacity Building for advanced Trauma Life Support in India
13. Capacity Building in Disaster
Management for Government Officers and Representative of Panchayat Raj
Institution and Urban District Level
14. Training Regime for Disaster Response
15. Hand Book for Training and Capacity Building of Civil Defence and sister Organisations
(part-I)
16. Hand Book for Training and Capacity Building of Civil Defence and sister Organisations
(part-II)
17. Managing Crowd at Events and Venues of Mass Gathering
18. Cyclone Hudhud-Strategies and lessons for preparing better & strengthen risk
resilience in coastal regions of India.
********

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Chapter - 6

NATIONAL DISASTER RESPONSE FORCE (NDRF)

Ministry of Home Affairs, Government of India, has formed NDRF at eight selected locations in the
country dealing with relief and rescue operations related to all types of disasters.

CISF, NDRF Battalion, Arakkonam is the only Battalion available in Tamilnadu, meant for Disaster
Management. This Battalion has Tamilnadu. Puducherry, Kerala and Andhra Pradesh (except
Srikakulam and Vizianagaram Districts) in its area of responsibility.

The Battalion is headed by Miss. Rekha Nambiar, Senior Commandant, under the
administrative / operational control of Inspector General (Adm.), CISF HQRs., New Delhi and Deputy
Inspector General (DM), CISF HQRs., New Delhi.

Battalions Address Contact Nos. Sr.Commandant Mobile

Suraksha
NDRF Campus P.O 04177-246269
09442105169
Miss.Rekha Nambiar
CISF Bn Arakkonam 631152 04177-246594
Fax 246300

Ministry of Railways may request NDMA for deployment of NDRF when situation so warrants. For
requisitioning NDRF in times of a Disaster, the Zonal Railways / Divisions have to approach Railway
Board who will request NDMA to direct the NDRF Battalions to proceed to site. NDM control room
under Ministry of Home Affairs (Tele No. 011-23092885, Fax No. 011-23093750) and Security
Control room (Tele No. 011-23387981, Fax No. 011-23303983) and Safety cell

(Tele Fax No. 011-23382638) in the office of Railway Board.

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********

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Chapter – 7

GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
(RAILWAY BOARD)
No.2002/Safety-I/6 New Delhi, dt. 5.12.06
General Managers
All Indian Railways.

Sub: Requisitioning of Indian Air Force Aircrafts/Helicopter by Zonal Railways in case of

serious Railway accidents/natural calamities.

Doubts have been raised from time to time by the Zonal Railways regarding standing
instructions on the above matter.

The extracts of Air Force instructions no. 9/83 regarding Regulations Governing Flights and
Airlifts in IAF Aircraft within Indian Territory is reproduced as under:

Para 9(a): The use of IAF aircraft for civil agencies may be authorized by the Chief of the Air Staff on
payment at rates which will be fixed by the Ministry of Finance (Defence). Such Flights may be
provided on written demand for work like aerial photography, survey and other purposes, survey of
air routes, carriage of mail, drop of supplies, carriage of urgently required stores, leaflet droppings,
relief and reconnaissance flights, carriages of para military police forces etc. “ Such flights as errand
of mercy, on payment at chartered rate without detriment to Defence requirements, may also be
provided for evacuation of seriously sick or injured civilians from inaccessible areas at the written
request of the State Governments, Union Territory Administration and other Central
Ministries/Departments, as a life saving measures on an undertaking by such authorities that it is
neither feasible by them nor any other means of civil air/surface transport is available for such
evacuation and the evacuation by the IAF will be at their risk and cost”. The Ministry of Defence
may sanction, on payment, urgent movement of civilian Govt. servants and stores and equipment in
IAF aircraft for various Ministries of the Central Government and for the State Government
provided aircraft are available without prejudice to service requirements.

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Para 9(d): Station Commanders of and above the rank of Wing Commander may authorize special
flights of aircraft under their control to meet written request from Central
Ministries/Departments/State Govts./Administration of Union Territories for assistance in any grave
emergency or natural catastrophe. They will immediately advise concerned Command
Headquarters. Such flights are to be regularized under the authority of the AOs C-in-C
Command/Group in due course.

Attention is also invited to Railway Board letter of even number dated 13/15-06-2004(Annexure
1&2) vide which GMs/DRMs have been delegated powers to requisition helicopter/ aeroplane even
from private parties (copy enclosed) to reach the site of serious accident for rescue operation
expeditiously and to dispatch the rescue teams to the site of accidents.

Zonal Railways may take note of the above standing instructions and establish coordination
with the appropriate Air Force authorities. Please acknowledge receipt .

(Amitabh)
Director/Safety

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Annexure

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Annexure
-cont.

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Chapter 8
INDIAN RAILWAY MEDICAL MANUAL
VOLUME-II (Third Edition-2000) AND RELATED CORRECTION SLIPS

MEDICAL AID AT THE TIME OF RAILWAY ACCIDENTS

8.0. Extract of Chapter VII of IR Medical Manual (Vol. II)

701. GENERAL POLICY:-

(1) The general policy in the case of Railway accidents in which casualties occur is that of rapid
evacuation after rendering immediate and necessary first aid treatment. This is always preferable to
prolonged detention and elaborate treatment at the site of accident as the time factor is of
paramount importance in removing the injured persons to the nearest hospitals by the first
available means of transport to enable all necessary medical aid to be rendered.

(2) It is therefore, essential that the Railway Doctors know thoroughly their duties not only when
called upon to render medical aid to the injured but also in connection with the preparations made
by the Railway administration to deal with accidents and the maintenance and use of Accident
Relief Medical Equipment.
(Ministry of Railway's letter No. 383.T.G/dt. 31/3/1951)
709. Classification of injuries:-
(1) For the purpose of these rules, a Railway employee or a passenger or a trespasser shall be
considered to be 'injured' only when he/she is incapacitated from following customary vocation for
more than forty eight hours. Such injuries are classified as under-
(i) 'Serious '(include 'grievous' injuries as defined below)
(ii) 'Minor' or 'Simple', but excluding 'trivial' injuries such as abrasions or bruises.
(2) The following are considered to be grievous injuries( as per section 320 of the Indian Penal
Code) -
a) Emasculation
b) Permanent privation of the sight of either eye.
c) Permanent privation of the hearing of either ear.
d) Privation of any member or joint.
e) Destruction or permanent impairment of powers of any member or joint.
f) Permanent disfigurement of head or face.
g) Fracture or dislocation of a bone or tooth
h) Any hurt which endangers life, or which causes the sufferer to be, during the space of
twenty days, in severe bodily pain or unable to follow his ordinary pursuits
(3) Injuries other than those defined above are considered to be minor or simple injuries.
(4) Apart from the 'injured ' cases as above, there may be cases where a passenger or trespasser

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

receives only petty abrasions or bruises. These are of trivial nature and technically speaking
should not be taken as "injured ' persons.

Note: Change of classification of injuries may be necessary in the light of x-rays and other detailed
findings after admission. Advice with regard to change of classification of injuries should be
furnished to the Chief Medical Director as early as possible.
(Paragraph 1428 of Indian Railway Establishment Manual, Ministry of Railway's letter No.
68/safety/43/19 dt. 25/02/ 1969 and section 320 of the Indian Penal Code).

711. (7) The injured persons other than Railway beneficiaries should be shifted, as far as possible,
to the nearest non-railway hospital except in the following circumstances:
(i) Non availability of non – railway hospital.
(ii) Want of accommodation in the non-railway hospital.
(iii) Unsutability of non- Railway hospital to render first aid.
(iv) Difficulty of transport.
(v) Serious condition of the patient.
(vi) In other circumstances considered justifiable by the attending medical officer.

711. (8) The injured persons other than Railway beneficiaries, when admitted in a Railway hospital
should be transferred to non-railway hospital as and when their condition permits.

712. Referring of the injured persons to private hospitals:-

(1) It will be the duty of the train or station staff to render first aid to a person injured within the
Railway premises immediately. If necessary, arrangements should be made to summon
medical aid from other Railway or non-railway sources.
(2) In the following special cases, the injured person may be taken to a private hospital:-
(a) When there is no railway or non-railway hospital available within a radius of, say eight
kilometers of the site of accident, or
(b) When the attending doctor certifies, in writing, in the prescribed proforma, that the
treatment in private hospital is necessary in the interest of the patient.
(3) Where a private hospital , to which an injured person is taken in terms of (a) and (b) above has
different scales of charges for different kinds of accommodation/diet available . It will be left to
the discretion of the doctor in charge , depending on the severity of the injury, to admit the
injured person to a higher class of accommodation/diet, if it is considered essential for the
recovery, or for prevention of serious deterioration of the condition of the injured person
(4) Where the aforesaid conditions are not satisfied but the injured person, or any adult member
of his family who happens to be along with him, desires him to be provided with a higher class

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

of accommodation/diet, there would be no objection to this being done, provided the injured
person or the adult member of the family agrees, in writing, to pay the extra cost involved
directly to the hospital authorities
(5) For this purpose, each of the Railway administrations should come with a working
arrangement with such private hospitals as may be necessary in the areas served by them so
that in an emergency, injury cases can be referred without loss of time to the hospitals
concerned. To facilitate matters and to avoid misunderstandings, the Chief Medical Director
should draw up a list of such private hospitals, bearing in mind the Railway or non-Railway
hospitals in existence in the vicinity. The Chief Medical Director should also settle the charges
to be paid to the hospitals for such cases for each class of accommodation/diet etc.
(6) The bills by such private hospitals should be submitted through the Chief Medical
Director who will certify the correctness of the charges payable, before passing for payment by
the FA & CAO. Payments to private hospitals under this para can be arranged locally by the
Railways and the Ministry of Railways approval is not necessary. (Para 1421 of Indian
Railway Establishment Manual and M.O.R's letter No. MH 59/MES/96/ Medical dt..
18/12/1959).

715. Issue of complimentary passes to the next of kin:-

Complimentary passes may be issued to the next of kin of the victims of accident from any station
in India to the site of accident and back to the destination, as well as to surviving victims, who are
discharged from the hospitals, to their destinations, provided that:-

(i) the issue of such passes should be centralised in the General Manager's office and should have
the personal approval of the General Manager,

(ii) the class of pass for the surviving victims should be the same as they were travelling, or higher if
recommended by the attending doctor,

(iii) the class of pass for the relatives should be determined according to their status,

(iv) such passes should be issued to not more than two relatives of the injured or the deceased
persons and,

(v) No break of journeys are allowed.

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Chapter – 9
INDIAN RAILWAY COMMERCIAL MANUAL
9.0 Extract of para 2425 of INDIAN RAILWAY COMMERCIAL MANUAL (VOLUME II)
2425. Utilisation of station receipts for departmental expenditure, Station Masters are required to
remit the entire collection of cash, cheques, etc., to the cash office as laid down in the
following paragraphs. However, the withdrawals from station earnings are permitted in the
following cases only:
(1) Encashment of cheque issued by the Financial Adviser and Chief Accounts Officer or by an
Officer authorized by him in this behalf in favour of the Chief Cashier.
(2) Payments to comply with the Payment of Wages Act in certain cases where pre-check and
payment by Accounts Office is not possible for want of time, e.g., settlement of dues of staff
whose services are terminated by the administration.
Note. (i) Those who resign or otherwise leave the service of their own record should not be paid
from station earnings but their wages should be drawn through pay sheets as usual.
(ii) The term 'wages' has been defined in section 2(VI) of the Payment of wages Act. It does not
include the Traveling Allowance, for the payment of which the normal procedure should be
observed.
(3) Payment of wages of temporary and permanent staff who cannot be paid by Pay Clerks within
10 days of the expiry of the wage period.
(4) Payment of handling charges at stations where the Station Masters are goods handling
contractors.
(5) Encashment of pay orders issued by competent authority for payment of claims for
compensation for goods lost, damaged etc. not exceeding Rs. 10,000 in each case.
(6) Payment against vouchers, overcharge sheets or other documents issued by competent
authority for refund of fares and freight.
(7) Refund of wagon registration fees.
(8) Departmental expenditure necessitated by floods, accidents or earthquakes, etc .
(9) Handling charges for transshipment due to accidents, hot axles, etc.
(10) Payment of fees to surveyors engaged in assessment of value of damaged consignments up
to limit of Rs. 250 in each case.
(11) Payment of decretal and settlement amounts in court cases when the parties insist on
immediate payment under threat of execution or in discharge of legal attachment in Railway
earnings at the station.
(12) Refund of "deposits" for the value of perishable consignments taken at the time of delivery, on
production of necessary particulars by the claimants of such consignments (see para 961).
(13) Refund of deposit money of Rs. 5 to the licensed Porters.
(14) Payment of cost for obtaining decrees judgments from the court under the orders of the
Head of the Department only in cases where an appeal has to be filed within a specified period.

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

(15) Cost of transport of sick and wounded persons to hospitals when on small stations
ambulances are not available.
(16) Payment to the casual labour engaged by Station Masters when handling contractors fail to
provide adequate labour, only in emergent cases, which should be subsequently approved
by the Head of Department. However, when such labour is engaged temporarily by the
Station Master when a handling contract has been terminated on account of unsatisfactory
working of the contractor, the labour should normally be paid through muster sheets and if
they are to be discharged, before the close of the wage period and payment through muster
sheets is not possible, the payment can be made through station earnings.
(17) Payment of expenses of special catering when the imprest is exhausted in emergent cases
only, duly authorized by an officer.
(18) Payment in cash to staff governed by Workmen's Compensation Rules.
(19) Refund of fares on unused and partially used tickets.
(20) Payment of salary of Traveling Inspectors of Station Accounts against cheques issued
(21) Refund of earnest money to unsuccessful bidders in cases of auction of unclaimed or lost
property when the amount of the bid is not approved by the competent authority or when
the property is connected and delivered to the owner.
(22) Ex-gratia payments to persons involved in train accidents.
(23) Advance of Traveling Allowance in an emergency as Court attendance at short notice.
(24) Refund of security deposits on account of hiring of lockers at Railway Stations.
(25) Payment of the reward to persons who help in apprehending prosecution of unauthorized
chain pulling
(26) Refund of Quick Transit Service Charges
(27) Payment of grants sanctioned from Railway Minister's Welfare and Relief Fund through pay
orders excusable at stations.
(28) Payment of commission to halt agents
(29) Defraying of expenses in departmental catering establishments for the purchase of
perishables, fish, meat, eggs, milk, butter, melted ghee. etc.
(30) Encashment of pay orders issued by the Railway men's Co-operative Credit Societies, Banks
against fortnightly deposits made with the Railway Administration by Societies' Banks
(31) Payment of commission amount to vendor| bearers engaged on commission basis.
(32) Spot payments of Daily Allowances to public witnesses attending departmental enquiries in
vigilance cases against Railway employees,
(33) Payment of coolie hire charges for effecting delivery of public telegrams wherever so
indicated.
(34) Payment of immediate relief to the families of non-gazetted Railway servants who die while
in service
(35) Advance to running staff marooned due to breach of communications
(36) Payment or advances from Provident Fund sanctioned by competent authority to meet the
funeral expenses of deceased Railway Employees at roadside station
(37) Payment not exceeding Rs. 10 (Rupees ten) only in each case for shrouds to cover dead
bodies of victims of accidents on Railways. The vouchers required to be submitted along
with the cash may be countersigned by the Government Railway Police Official in token of
his having taken over the dead body / bodies duly covered with shrouds.
********

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Chapter 10
MEASURES TO PREVENT ACCIDENTS
10.0 Signaling
(a) Track Circuiting
Track Circuit is one of the most important safety aids provided at the stations, which has reduced
collisions in station area. A major thrust was given to track circuiting at stations. In the last five
years, on an average 1000 locations per year have been provided with track circuits and 98% of the
stations on A, B & C routes and 94% of all BG routes have been covered so far. Plan to provide this
device at all stations, mostly on Branch lines, is in place.
(b) Provision of Centralized Operation of Points and Signals by Electrical/Electronic Interlocking
with MACLS is the most important system for safety, efficiency & flexibility in yard operation and
for incremental line capacity and has been steadily provided on Indian Railways. Route
Relay/Panel/Electronic Interlocking (RRI/PI/EI) along with MACLS have been provided at 5317
stations (85% of total stations on BG route). Replacement of old outdated, multi-cabin mechanical
signaling equipment are required to be replaced and upgraded by using electrical/electronic
interlocking system in a phased manner.
(c) Elimination of Semaphore Signaling is necessary for improving visibility and efficiency of
signaling system on these stations. There are 554 stations on IR network which are equipped with
Semaphore Signaling. Out of these, 280 stations are on BG netw7uiork. These stations are taken up
for elimination of Semaphore Signaling by Colour Light Signaling with Centralized Panel Interlocking.
(d) Provision of Isolation and Elimination of Rudimentary Interlocking and Up gradation of
Standard Interlocking has assumed importance with growing traffics and speeds after a few serious
accidents took place in recent years. Yard layouts and the corresponding signaling system at some
stations requires up gradation. Main line is not isolated for run through trains and complete track
circuiting is not available resulting in imposition of speed restrictions in Yard and at times, an unsafe
situation is created. Up gradation of Standard of Interlocking with provision of Standard layout with
Isolation will be completed at the earliest.
(e) Token Ball Instruments
Token Ball Instruments are outdated equipment still in use on Indian Railway network. A decision in
this regard has been taken to eliminate Token Ball Instruments by Token less Block Working within
a time frame of 3 years (March 2018). There are 513 Block sections having 1026 Block Instruments
on BG network which are planned to be eliminated.
(f) Block Proving by Axle Counters
All new works of Panel Interlocking (PI)/(EI) will be provided with Block proving by Axle counters
device, to prevent collisions in the block sections due to some `parted' load being left out. BPAC
devices at existing PI/EI/RRI stations are planned to be completed during XII Plan.

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

(g) Centralized On-line Monitoring, Predictive Maintenance and Asset Management System with
Digital Mapping for every signaling installation to improve system availability besides providing
event analysis tools.
10.1 Train Management System (TMS) is another area of technology up gradation for
Centralized Monitoring and Management of Train traffic already functional on Mumbai Suburban
section of Western Railway and Central Railway.
10.2 Train protection warning system (TPWS)
To eliminate Signal Passing At Danger (SPAD), an human error, this system has been provided as
pilot project on certain stretches of 275 Route Kilometers(RKMs).
10.3 Train Collision Avoidance System (TCAS)
TCAS, a multivendor product is being developed indigenously by RDSO for Collision Prevention as
well as Protection against Signal Passing At Danger (SPAD) by loco pilot. RDSO has finalized the
specification of TCAS and proof of concept trials have been carried out during October/November,
2012. Extended trials on 250 Kms section on South Central Railway are to be conducted by RDSO.
Based on successful conclusion of extended trials and Safety Certification of TCAS by Independent
Safety Assessor (ISA), further deployment on Indian Railways will be considered.
10.4 Continuous Track Circuiting with Automatic Block Signaling
Continuous track circuiting not only helps in improving the capacity with automatic block signaling
where more than one train can be sent in a block section but also improves safety by interlocking all
level crossing gates on the section with signals. Since the Golden Quadrilaterals along with its
diagonals on the IR carry the maximum traffic, it is proposed to provide continuous track circuiting
on priority on these sections.
10. 5 Mobile Train Radio Communication
Mobile Train Radio Communication (MTRC) system has an intrinsic potential in enhancing the safety
and security in train operations, besides being a valuable aid in providing reliable and secure
communication to all those engaged in different facets of railway operations and maintenance
functions. MTRC works have already been commissioned on 2461 RKms on IR and are in progress
on 2100 RKms.
10.6 Rail/Weld fractures
Rail/Weld fractures have direct impact on safety. Following are proposed to reduce the incidences
of Rail/weld fractures.
(a) Improvement of quality of rails –
Increasing fracture Toughness, ductility, weld ability and corrosion resistant properties of rails helps
in reducing sudden failures of rails. This will need addition of alloying material in various
proportions, Study in this direction is in progress in collaboration with SAIL.
Increased Axle Load has necessitated production of Head Hardened Rails and Rails with Higher UTS
(110 UTS). Studies are in progress in association with SAIL to develop such rails for use on Heavy
axle load routes. It is expected that such Rails will be available indigenously by 2016.

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

At present, Bhilai Steel Plant of SAIL is producing 65 m long rails which are being welded in Bhilai
Steel Plant to make a rail panel of length 260 m. These long rail panels are being directly
transported to the site thereby reducing the number of welds and the multiple handling of rails
thereby improving the quality. Bhilai Steel Plant of SAIL is installing a new rail rolling mill at Bhilai
using state of the art technology. In this new mill 130m length rails will be rolled and with a single
weld 260m rail panel will be prepared and it is expected that new rail rolling mill will be
commissioned by SAIL in 2015-16.
(b) USFD Testing of rails –
To make USFD more reliable, improvement in USFD technique is necessary. The Railways have
introduced need-based concept of USFD testing of rails, under which the rails already laid in track
are being tested after the passage of stipulated GMT of traffic. The improvement in quality of
testing is also planned by use of digital type Ultrasonic Flaw Testing machines replacing existing
analogue type Ultrasonic Flaw Testing machines. Digital Testing Machines for USFD testing of rails
and welds are capable of data logging, saving and transferring scan to computers while this facility
is not available in analogue type of machines.
(c) Improved Thermit Welding –
There is a scope of improvement in Thermit welding techniques being used at present. Based on
studies done, significant improvement has been made in welding techniques to reduce dependence
on human judgment. The use of Compressed air heating, three piece moulds and automatic
Tapping thimbles have been made mandatory for welding on Broad gauge track.
10.7 Reduction in thermit welds by mobile flash butt welding –
Alumino-Thermit (AT) welds are the weak links in track, whose population is being gradually
reduced and replaced by Flash Butt (FB) welds. As a first step flash butt welding has been
introduced in all construction projects. This is to be gradually extended to other areas.
10. 8 Rail Fracture Detection System --
Rail/weld failures are potential safety hazards. Advanced Railway systems are using the systems,
which alerts all concerned in case of failures and train operations are controlled to prevent
consequential train accidents. No such system is available on IR. Suitable technology will be
developed in association with advanced railway systems for use on IR. It is proposed to install
Broken rail detection system on NR & NCR on trial basis. After successful trial, this system will be
progressively installed on other important routes.
10.9 Wheel Impact Load Detector (WILD)
WILD is used to manage the wheel impact load spectrum for targeted removals of defective wheels
from service. The WILD continually monitors locomotives and vehicle wheels health to ensure safe
train operations. In WILD system, if any wheel generates a force that exceeds a tailored alarming
threshold, a report identifies that wheel for action. A maintenance alarm identifies vehicle for
preventive maintenance at the next available opportunity and a critical alarm directs a train to stop
as quickly and safely as possible. As on date 15 WILD systems have been installed.

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10.10 Better and Safer Coaches

Design of lightweight, stainless steel passenger coaches has been procured through a Transfer of
Technology (TOT) contract from M/s LHB of Germany. The coach provides better ride index at
higher speeds. The design provides a higher safety level as a result of modern technology in use in
the design of high-speed bogies.
In view of enhanced safety features, passenger comfort and higher speed potential, it is proposed
to completely switch over to light weight stainless steel LHB mainline coach production.
10.11 Retrofitment of crash worthy features such as crash buffers and anti-climbing
modifications in conventional coaches.
To minimize injury to passengers in case of collision, conventional coaches are to be provided with
crash buffers provided at the coach ends which absorb collision energy minimizing damage to
passenger area. Provision of anti-climbing modifications in coaches will not allow the coaches to
climb over each other in case of an impact.
10.12 Fire detection and suppression system in AC coaches
To make AC coaches fire resistant, fire detection and suppression system is to be provided to detect
fire in AC coaches and take preventive action. Provision of automatic braking of coaches in case of
fire shall also be provided.
10.13 Fire detection and suppression in NAC coaches
To make NAC coaches for fire resistant, fire detection and suppression system is to be provided to
detect fire in NAC coaches and take preventive action.
10.14 Automatic door closure mechanism in coaches
Automatic door closure mechanism in EMU coaches to prevent accidental falling off of passengers
from trains should be introduced in suburban trains. Automatic AC Component doors will manual
trigger shall be provided in newly manufactured LHB AC double-decker coaches for convenience of
elderly passengers and children.
10.15 Redesigning/refurbishing of interior of coaches and interior fittings for better
occupant safety
Coaches shall be provided with fire retardant materials such as Fire retardant curtains & partition
paneling, roof ceiling, PVC flooring, cushioning material for seats and berths, Rexene & fabric
upholstery for seats and berths, FRP windows & UIC Vestibules, etc. in the interior furnishing.
Specifications of these fire retardant materials shall be upgraded as a part of continual
improvement in passenger safety.
Coaches are being provided with fire retardant furnishing materials. To minimize injuries during rail
travel, coaches are being redesigned without any sharp corners in the interior and dully padding up
vulnerable areas.
Improved design climbing arrangements and better side lower berths in Sleeper Coaches
Passengers for easy climbing on upper berths especially for elderly, women, children and disabled.

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Manufacturing of Variant AC and non-AC coaches with new design is being planned with provision
of emergency exit doors in addition to emergency exit window for faster evacuation of passengers,
fire safety measures such as fire barrier coating, luminescent signages for visibility in the dark,
emergency alarm, interface with air brake system for automatic brake application.
10.16 In-motion Weighbridges
The in-motion weighbridge helps detect overloading in wagons. This reduces fatigue of rail/welds
and, therefore, reduces chances of fracture. Installation of in-motion weighbridges is done as and
when required as per changes in traffic pattern and emergent requirements and is a continuous
process.
10.17 Action Plan for Road Users' Safety
To reduce accidents at manned and unmanned level crossing gates, IR will adopt following multi-
pronged strategy:-:-
 Existing task force of the Ministry of Railways and State Governments for construction of
ROBs/RUBs would be made more effective.
 Items to be resolved between the Ministry of Railways and Ministry of Road Transport and
Highways.
 Speed breakers at level crossings, their standards and maintenance.
 Testing of driving license applicant with regard to thorough knowledge pertaining to level
crossings.
 Widening of roads at selected high density locations to ease movement.
 Training and counseling of road users.
 Lifting barriers with retro-reflective markers in lieu of gate leaves shall be provided on
double and multiple lines.
 On manned level crossings, with more than 500 road vehicles per day and where possible,
the road width shall be widened in railway land.
 Signaling Systems like Interlocking arrangements and provision of telephones at LC gates
enhances safety considerably.
 Of 18672 Manned Level Crossings, 10513 are already interlocked and provided with signals
as on 31.03.2015. It is envisaged that another 1320 gates would get interlocked in next 5
years.
 Inclusion of Dos and Don’ts near level crossings in primary school curriculum. Intensive
social awareness campaigns to counter misadventure in front of approaching trains.
 Basic infrastructure on all unmanned level crossings will be ensured and it includes provision
of adequate width, normal gradient, level surface for 5 m from centre of the nearest track,
Whistle Boards in retro-reflective sheets, specified Road Warning Boards, road surface in
good condition and speed breakers/rumble strips etc.
 All level crossings, as per revised criteria for manning, falling in the three specified
categories, are proposed to be manned in next 5 years.
 Periodic census of level crossings will be carried out by multi-disciplinary teams.
 Compulsory whistling by train drivers by linking loco whistle to the Vigilance Control Device
(VCD).

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 On sections where there are a number of unmanned level crossings, at close proximity,
RUBs may be constructed at a convenient location and the remaining level crossings closed.
 Checking visibility levels at all unmanned level crossings, and taking corrective action for
their improvement.
 Appropriate approach road gradients within railway boundary to be ensured.
10.18 Provision of Road Over/Under Bridge
It has been decided to provide Road Over/Under Bridges in replacement of all level crossings on
cost sharing basis where the TVUs (number of trains x number of road vehicles in 24 hours) exceed
one lakh. There are 417 level crossings where the TVUs are more than one lakh and have already
been sanctioned as on 1.4.2003, for replacement with ROBs/RUBs. There are still 1252 level
crossings with TVUs of more than one lakh as on 1.4.2003 where the ROBs/RUBs are yet to be
sanctioned. These will be sanctioned progressively depending upon the response of the State
Governments for sharing of the cost and their sponsoring them for the same.
10.19 Curbing Fire hazards in Pantry Car
 With a view to curb fire hazards in pantry car, Board has issued guidelines for upkeep of
pantry car equipment to ensure that all equipment and gadgets are in working order and in
safe condition.
 Electrical gadgets in Pantry Cars should be operated only by the authorized electrical staff,
nobody else.
 Zonal Railways have been advised to remove the card board cartons after loading the food
articles and they are to be kept in containers made up of fire retardant materials such as
insulated metallic boxes.
 Separate reservation chart of pantry car should be published like reservation chart of other
coaches. Ticket checking staff should permit only those persons in Pantry Car & Power Car
(Railway Staff and Pantry Car Staff) whose names are appearing in reservation chart of
pantry car and Power Car and having valid travel authority.

*******

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Chapter-11

DISASTER PREPAREDNESS : AVAILABILITY OF RESOURCES

Railways are generally self-reliant in carrying out rescue and relief operations as a result of having a
well organized set up including ARMEs and ARTs. However, major accidents involving heavy
casualties in remote areas or in difficult terrain or under adverse weather conditions are possible to
be managed efficiently only by mobilizing non-railway resources.
Hence Disaster preparedness in Railways is a system of keeping all resources to be readily available
so that they can be used whenever situation warrants. Resources imply railway and non-railway
men and material, which include medical personnel, transporters, volunteers, police and fire
services.

The entire resources are grouped into four units viz. -

1. Resource Unit I - Railway and non-railway resources available on the

train, and at nearby surroundings.
2. Resource Unit II - Railway resources available at ARME/ART depots
and elsewhere within the division.
3. Resource Unit III - Railway resources available at ARME/ART depots
and elsewhere on adjoining Zones and Divisions.
4. Resource Unit IV - Non-railway resources available within or outside
the division.
11.0 RESOURCE UNIT I
(a) On all trains carrying Passengers following resources are available.

i. First Aid Box available with the Guard

ii. First Aid Box available with Train Superintendent and Pantry Car
iii. Stretchers, Portable Telephones, Fire Extinguishers in Brake Van
iv. Portable Telephones, Fire Extinguishers in Train Engine,
v. Walkie-Talkie with Guard and Loco Pilot
vi. Cell Phones/Mobile Communications with Passengers
vii. Information collected by Train Superintendent / Traveling Ticket Examiner about
Medical Practitioners traveling by train.
viii. Information collected by Train Superintendent / Traveling Ticket Examiner about
Railway Officers traveling by train.
ix. Railway Staff traveling on the train- either on duty or on leave as passengers.
x. Passengers traveling on the train who volunteer their help for rescue and relief work.

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

(b) Non-railway resources available nearby:

i. Volunteers from nearby villages and towns.
ii. Transport facilities available at site or passing through nearby LC Gates.
iii. Tractors with trolleys from nearby villages both for transport purposes and for
lighting up the accident site.
iv. Station staff and local Railway officials should request help from non-railway sources
before Railway's own rescue team arrives.
v. Such local networks are most effective in rushing assistance immediately, especially
with regard to:
a) medical succour,
b) additional manpower,
c) rescue equipment,
d) lighting arrangements,
e) transport services,
f) fire fighting tools etc.

(c) At Surroundings
i. Engineering, Over Head Equipment, Signal Staff available
ii. Other resources such as Medical Facilities, Communication facilities, Transport facilities
available at site/LC Gate. (Chapters 34.10, 34.13, 34.14 & 34.19)

(d) At adjoining Stations

i. Resources to be mobilized to send Medical Team at short notice as given in ACC Forms 8
to 12
ii. Staff available at Station
11.1 RESOURCE UNIT II
i. MRV, BD Special, HRE, HRD, Crane stabled at nominated stations.
(Page 48 )
ii. Railway Medical and departmental resources. (Chapter-34.10)

11.2 RESOURCE UNIT III

i. Location of ARMEs ,ARTs with 140T crane based on adjoining Zones/Divisions. (Page 48)
ii. Section wise chart of which ARMEs/ARTs are to be requisitioned from adjoining
Zones/Divisions.
iii. Copies of DM Plans of adjoining divisions should be available with the divisional control
office.

11.3 RESOURCE UNIT IV

i. Non-railway resources. (Chapters 34.13 to 34.24)
ii. Resources available at adjoining divisions

Delayed availability of Human Resources, equipment, transport and other relief material
hampers action and creates a sense of helplessness.

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

11.4 COMMUNICATION
Use of walkie-talkie :
i. Ensure that the set is charged.
ii. Check that the proper channel is selected for communication.
iii. Do not intervene when the channel is engaged.
iv. Never press “SOS” button provided in walkie-talkie unless it is a real emergency. In
case of emergency if “SOS” button is provided on the walkie-talkie, it should be used
to override an on going conversation.
Use of BSNL / Cell phone:
i. BSNL phone numbers with STD codes of Railway stations in the Division are given in
Chapter-34.0.
Resources available at adjoining Stations:-
Resources available at stations for mobilizing Rescue/Relief Team at short notice.
i. ACC 8, ACC 9, ACC 10, ACC 11, ACC 12
ii. List of Voluntary Organizations like, Lion's Club, Rotary Club, etc., (Chapter – 34.16)
iii. List of Civil, Police and other authorities. (Chapters 34.1,34.2 & 34.15 )
iv. List of fire fighting agencies. (Chapter - 34.17)
v. List of mobile crane operators. (Chapter- 34.18)
vi. List of State transport bus depots. (Chapter – 34.19)
vii. List of Defence establishments/Para-military units. (Chapter – 34.21)
viii. List of Forest officials. (Chapter - 34.22)
The Station Master of the station shall make a test call to the numbers in the list at least once in 3
months and update the data.
11.5 Use of Accident Alarm Signals
Sounding of Electric Siren/Engine Whistle/ /Station Bell
(a) Long Range Electric Sirens (Available at Divisional office / Palghat, PGT, SRR, CLT, CAN, and
MAQ stations)
i. In case of an emergency when ordered by Divisional Railway Manager, take out the
siren key.
ii. If required break open the glass fronted case to give the siren.
iii. The delayed action switch (the tubular lever switch marked “accident warning”) is used
to give call of ¾ minute duration each with half minute interval between two successive
calls. This switch shall be switched on and left in that position for a period of
approximately 20 minutes to give the emergency call and then switched off.
iv. If there is a failure of delayed action switch, manually operate the check switch to give
calls of ¾ minute duration with half minute interval between two successive calls for a
period of approximately 20 minutes.
(b) At Station where electric sirens are provided but had failed
i. Give 5 whistles/hooting or calls of 1 minute duration each with half minute interval
between two successive whistles/hooting using the engine if available. This shall be
repeated twice at an interval of 3 minutes.
ii. If an engine is not available ring the station bell violently
iii. SM to advise Transportation, Medical, Mechanical, Electrical, Engineering and other
staff.
(c) At Stations where siren is not provided
Sound the engine whistle 5 times of 1 minute duration with half minute interval between the calls.
This is to be repeated twice with an interval of 3 minutes.
********

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Chapter- 12
PREPAREDNESS OF DIFFERENT DEPARTMENTS
12.0 ENGINEERING DEPARTMENT
 Shall identify risk zones prone for natural disasters like floods, cyclones or earthquakes
with the help of Meteorological department.
 Shall identify detailed inventory of major infrastructures like tracks, bridges should be kept
readily available and analysis of its strength to withstand such disasters.
 Shall ensure arrangement of essential items like empty bags, sand dust, cinders etc. ready
to be moved to vulnerable location of needs.
 Intensified patrolling at vulnerable location.
12.1 MECHANICAL DEPARTMENT
 Shall ensure that ART, ARMV / SPART are equipped with sufficient tools to handle cutting of
trees etc. and availability of portable genset, gas lamps etc.

12.2 MEDICAL DEPARTMENT

 Shall ensure availability of adequate medicines first and materials or disinfectants etc., at
health unit / hospitals near the forecast warned places.
 Shall take enough measures to prevent epidemics in co-ordination with Engineering
department for sanitation, drainage and disinfection.

12.3 ELECTRICAL DEPARTMENT

 Shall ensure availability of standby power (generator) and strategic Locations.

12.4 TELECOMMUNICATION DEPARTMENT

 Shall ensure proper communication with adequate facilities like wireless communications,
satellite phones, video communication arrangements etc.,

12.5 TRANSPORTATION DEPARTMENT

 Requirement of essential staff and their deployment shall be assessed by Sr. DOM of
respective division.
 SMs of the warned area stations shall ensure that all stations equipments like Generator,
Emergency light, VHF sets, First Aid equipments etc are in good condition, in co-ordination
with respective departments.

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

 SMs will also ensure proper locking of stabled coaches / wagons as per extant instructions.
This should be informed to control.

 COM of the railway will issue instructions regarding regulation, diversion or cancellation of
trains in the warned section with information to CPRO.
12.6 COMMERCIAL DEPARTMENT
 Shall alert arrangements to open enquiry offices at areas likely to be affected.
 Shall ensure arrangement for food water and other requirement at vulnerable places.
 Transportation of passengers as required.
12.7 SECURITY DEPARTMENT
 Shall ensure alertness of security personnel to accompany relief material trains, and help
vulnerable stations in handling public enquiries to move to location with all available
resources and collect details of accident and assess the requirements. Inform near by out
post for additional man power.
 Co-ordination with Police and other local administration.
 Role of RPF in Disaster:-

In case of any disaster affecting Railways viz. serious train accidents, fire, incidents, explosion in
trains or on Railway premises, terrorist acts. Hijacking of train etc. RPF will coordinate with other
Department of Railways, Government Railways Police/District Police and various agencies of
State and Central Government for speedier relief and rescue operations. Similarly, in case of
CBRN Disasters or a natural calamity affecting Railways, RPF will provide services in rescue,
rehabilitation and mitigation efforts.
RPF will play active role in crowd control in station premises/circulating area in coordination with
GRPs of respective status and Commercial Branch staff.
The deployment of the RPF may be done on need basis to provide relief, rescue and
rehabilitation consequent upon any disaster situation over Railways.
Current Preparedness:-
Role of RPF in the event of Railway accident and other calamities has been outlined in standing
order No. 34 as under
 Arranging maximum available RPF manpower within the shortest possible time and
dispatching of the same to scene of accident by the quickest means.
 Segregation of the area of incident by establishing temporary barriers by use of nylon
ropes to ensure that on-lookers and spectators do not enter the affected area to disturb
the scene or hamper the rescue operations.
 Baggage of passengers should be isolated and protected and consigned goods should be
taken care of till they are handed over to claimants or taken over by Railway authorities.
 Respond to any call for assistance in recue of victims and transporting them to the
nearest hospital.

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

12.8 GENERAL
 Apart from the above, each PHOD/DRM shall nominate an officer to monitor warned
location and order arrangement.
 A monitoring cell shall be formed by all departments concerned at Divisional / Zonal level to
ensure proper co-ordination and planning.

********

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Chapter - 13

RESOURCES IN RAILWAYS: ARME, SPART, ART WITH LOCATION

MAP AND TIME OF ARME TURN OUT

13.0 ACCIDENT RELIEF MEDICAL EQUIPMENT VAN:

(1) ARME Scale I - Equipment stored in Special Medical Relief Vans stabled in
separate sidings at MAQ with 'Single exit', and SRR with
'Double exit'

i. One key of the van is available with the Station Master in a glass fronted case.
ii.Other key is with the doctor in charge of the Relief Van.
iii.
The medicines and equipment are provided as per the Railway Board norms.
iv.The keys of all the locks inside the Medical Relief Van shall also be in duplicate. One
with the Medical Officer and the other in a glass fronted case inside the relief van.
(2)ARME Scale II - Equipment stored in boxes in Special room on Platform at Station.
v. Locations of ARME Scale II are given below.
vi. The medical equipment is kept sealed without any lock.
vii. Scale II room has duplicate keys:- one with Medical Officer and other is in Station Master
office
13.1 LOCATION OF ARME SCALE II IN PGT DIVISION:-
KANNUR
KOZHIKODE
PALAKKAD
POLLACHI
13.2 TARGET TIME FOR TURNING OUT ARME:
For stations, where the ARME is stabled on a siding with exit from both ends '20' minutes. For
stations where the ARME is stabled on single exit siding ' 25 'minutes, subject to the remarks
furnished below.
The above time should be reckoned from the moment the siren is sounded till the time ARME is
ready in all respect for dispatch.

13.3 ACCIDENT RELIEF TRAIN

ART locations are given below.
ART Spl. Formation is stabled complete on separate siding having double entry for faster exit in
both directions.
(i) Rescue/Restoration equipments are kept as per Railway Board's instructions.
(ii) Break Down special keys are with the following Officials:
a) Engineering Tool Van SSE/JE/Permanent Way.
b) Mechanical Tool Van SSE/JE/Mechanical.
c) O.H.E. Tool Van - SSE/JE/OHE-TRD.

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

(iii) Crane Supervisors will ensure availability of adequate fuel and water in the crane at all
times.
(iv) On getting Emergency call, the Crane Supervisors shall check and ensure:
a) Correct marshalling of Crane according to site requirement.
b) Alert the standby Crane Operator of 140T Crane.
c) In case, road approach is faster, prevailing equipment may be moved by road as
required.

Location Description Details

Shoranur SPART Accident Relief Medical Van (ARMV) with ARME Scale - I,
(SRR) (ARME) Operation Theatre tool van, Hydraulic Re-railing Equipment (HRE)
with Mechanical, Electrical and S&T equipments and Tools
ART Hydraulic Re-railing Equipment (HRE)
Engineering Materials, Tools & 140 T Crane, Electrical and S&T
equipments & Tools
MANGALORE ARME Accident Relief Medical Van (ARMV) with
(MAQ) ARME Scale-1, Operation theatre Tool Van, Hydraulic re-railing
equipments (HRE) with Mechanical, Electrical and S&T equipments
& Tools
ART Hydraulic Re-railing Equipment (HRE) with
Mechanical, Electrical and S&T equipments and Tools

 Facility provided to operate siren at SRR & MAQ on remote control from Divisional Office.
13.4 ART / ARME LOCATIONS OF ADJACENT DIVISIONS

Station Division Railway ARME ART/HRE ART/Crane

MDU MDU SR Available Available 140 T DSL

QLN TVC SR Available Available Nil

ERS TVC SR Available Nil Nil

ERM TVC SR Nil Available 140 T DSL

ED SA SR Available Available 140 T DSL

VERNA KRCL Available Nil 140 T DSL

MYS MYS SWR Available Nil Nil

ASK MYS SWR Available Available Nil

HRR MYS SWR Available Nil Nil

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Target Time For Turning Out ART

The Accident Relief Train must be turned out/ despatched from the base station to the site of
accident within 30 minutes by day / 45 minutes by night after sounding the Electric Sirens

13.5 Authority to order movement of ART Special to site

i. On receipt of information about serious accident involving train carrying passengers ART
Special at the nearest adjoining depot shall be alerted and kept ready by the Chief
Controller/Deputy Chief Controller.
ii. The order to move ART Special to the site shall be issued by Divisional Railway Manager.
iii. In the absence of Divisional Railway Manager, the officer in charge at control office shall
issue orders.
iv. If the services of ART Special are not required after confirming, Divisional Railway
Manager may cancel the movement.
13.6 PREPARATION OF ACCIDENT RELIEF TRAIN AND OTHER MEASURES

13.6.0 Sr. DEN/DEN/ ADEN/SSE/P.Way

i. Contact local crane/bulldozer operators and ask for assistance.
ii. Contact boat operators/naval bases and arrange divers.
iii. Move gang staff/materials from adjacent depots.
iv. Arrange drinking water, Tent materials.
13.6.1 Sr.DSO/Sr.DOM/SMR/TI
i. Contact Police station, fire station and request their services.
ii. Inform Village Administrative Officer, Revenue Inspector, Tahsildar, Revenue Divisional
Officer, Collector and Superintendent of Police and ask for assistance.
iii. Arrange vehicles from private owners.
iv. Arrange Loco Crew and Guard to work ART.
13.6.2 Sr.DSTE/DSTE/ADSTE/SSE/Tele
i. Send the required complement of Inspectors, maintainers and helpers by ART who can
install and operate the communication equipment provided in the ART.
13.6.3 Sr.DMO/DMO/ADMO
i. Collect particulars on nature of accident and prepare MRV according to the site
requirement.
ii. Alert blood donors

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iii. Special Medical arrangement in case of fire/bomb explosion and on water bodies.
iv. Contact local Hospitals and collect sufficient number of trained manpower

13.6.4 Sr.DME/DME/ADME/SSE(C&W)
i. Prepare MRV special according to site requirements with required tools like cutters,
spreaders, Lights, Jacks, cold cutting equipment, drinking water etc.
ii. Assess the approximate requirement of additional equipment and mobilize them
from local operators/agencies.
iii. Marshall MRV special/BD special according to site condition.
iv. Check up MRV special for its fitness.
v. If required ask for MRV special from adjacent depots.

13.6.5 Provision of LAPTOP Computer in ART/ARMEs

(Ref: Board's letter No.2000/Safety (A&R)/14/3 dtd.2.12.02)

All ARMEs and ARTs must be equipped with a LAP TOP computer and a printer.

13.7 Guidelines on Medical Preparedness and Mass Casualty Management envisage

train based casualty transport and evacuation system with following highlights:

1. In MCM (Mass Casualty Management), wherever required Railways needs to provide

transportation facility for Mass Casualty Evacuation (MCE). Where required, ARMVs or special trains
may be run to facilitate relief from the nearest coaching terminal to the disaster site.
2. The railway disaster plan will provide support to the community and local administration during
mass casualty emergencies. Assistance through Railways’ infrastructure of Hospitals etc. has to be
provided as and when it is asked for.

********

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Chapter- 14
DISASTER RESPONSE : GOLDEN HOUR

14.0 Golden Hour:

If a critical trauma patient is not given definite medical care within one hour from the time
of accident, chances of his ultimate recovery reduces drastically, even with the best of
medical attention thereafter. This one-hour period is generally known as The Golden Hour.

During this Golden Hour period every effort should be made to:
(i) Render definite medical care to the extent possible preferably by qualified medical
practitioners.
(ii) Stop bleeding and restore Blood Pressure.
(iii) Persons under shock should be relieved of shock immediately.
(iv) Transport casualties to the nearest hospital so as to reach within this Golden Hour
period.
For being effective, any Disaster Management system should aim at recovering as
many critical patients as possible and rushing them to hospital within this period.

14.1 Disaster Syndrome:

A victim's initial response following a disaster is in three stages, viz. Shock stage, Suggestible
stage and Recovery stage. These initial reasons are called Disaster Syndrome.

14.1.0. Shock stage: In which victims are stunned, dazed and apathetic.
14.1.1. Suggestible stage: In which victims tend to be passive but open to suggestions and
willing to take directions from rescue workers and others.
14.1.2 Recovery stage: In which individuals may be tense and apprehensive and may show
generalized anxiety.

The first phase, which is of shortest duration, last for about half an hour. It is an amateurish, poorly
equipped effort, but is nevertheless the most important phase. In most cases, this is the only help
available for a major part of the 'Golden Hour'.

The second phase which is of 2-3 hrs duration is comparatively less amateurish and much better
equipped. Their contribution is vital since the 'Golden Hour' period comes to an end during the
working of this group. How many critically injured passengers can finally be saved depends solely
on the efficiency of this group.

The last and final phase of Disaster Response by Railway's Disaster Management team continues
for a few days. It comes to an end not only with the restoration of traffic but also with the

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departure of most relatives and next of kin from the accident site and disposal of all bodies. Few of
the grievously injured that continue to be hospitalized for comparatively longer spells are then the
sole responsibility of Railway's Medical department.

With the above scenario in mind, it is necessary to take firm and quick decisions to save lives and
property. To achieve these objectives Railways have a well-defined action plan that is successfully
executed by the coordinated efforts of different disciplines, all of who function as a team. The three
groups which are active during the above mentioned three phases of Disaster Response, may be
classified as follows: -

i) Instant Action Team (IAT).

ii) First Responders (FR).
iii) Disaster Rescue Team (DRT).

********

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Chapter – 15
REPORTING OF DISASTERS
(Ref: Accident manual – Para -3.09)

15.0 3.09:- ROLE OF GUARD, DRIVER AND STATION MASTER – ALL CONCERNED
MESSAGES:

(i) On the occurrence of an accident the Guard or in his absence the Driver shall
immediately note the time of accident, and after protection, shall report the occurrence
to the Control and to the nearest Station Master. Wherever possible, protection and
reporting shall be done simultaneously.
(ii) Report by the quickest available means:
Every accident shall immediately be reported to the Station Master of the nearest
(accessible) station by the quickest available means. For this purpose the Guard or in his
absence the Driver or any other railway servant present at the site of the accident shall
follow the procedure prescribed in S.R.6.05 (ii) to (v).
(iii) The station Master shall arrange to advise the controller, Station Master at the other end
of the Block section and officials of the other departments also by the quickest possible
means. The Station Masters/Station Managers of stations where sirens are provided
shall arrange for sounding the siren immediately and arrange to move MRV/BD special
where necessary.

15.1 Information to Civil and police authorities:

Depending on the gravity of the situation Station Master shall also establish direct contact with Civil
and Police authorities such as District Collector, District Superintendent of Police, and
Superintendent of Police GRP apart from conveying the information to the nearest Police Station.

********

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Chapter - 16
DISASTER RESPONSE: INSTANT ACTION TEAM
16.0 The Instant Action Team comprises:-
i) The Guard, Crew, TS, TTEs, AC coach attendant, Asst. Guard, and RPF.
ii) GRP staff traveling on the train on duty.
iii) Railway staff traveling by the accident involved train either on duty or on leave as
passengers.
iv) Doctors traveling by the train.
v) Passengers traveling on the train who volunteer for rescue and relief work.
vi) Railway staff working at site or available near the site of the accident.
vii) Non-Railway personnel available at or near the accident site.
16.1 PRE-ACCIDENT CHECKLIST OF PREPARATION FOR MEMBERS OF INSTANT
ACTION TEAM:
a. Generally, about 10-15 minutes time elapses before information regarding occurrence of
an accident reaches the Divisional control office. In case information can be conveyed
immediately this time can be saved. This 15 minutes time is of vital importance since it
constitutes 25% of the 'Golden Hour'.
b. In case they have a mobile, ensure that telephone numbers of all relevant officials such as
those of divisional control offices etc. have been permanently fed into the Mobile for
immediate use in an emergency.
c. Whenever they are traveling at night they should keep a torch handy and secure by
some means.
16.2 RAILWAY STAFF TRAVELLING ON THE ACCIDENT AFFECTED TRAIN:
i) Whenever a train is involved in a serious accident with casualties/injuries to passengers, all
railway staff travelling on the train either on duty or on leave is deemed to be on duty with
immediate effect.
ii) Under no circumstances should any of them leave the accident site unless and until
divisional officers arrive, take over charge of rescue and relief operations, and permit them
to leave.
iii) Railway staff on train/at site shall volunteer themselves to render assistance and report to
TS/TTE/Guard of the Train.
iv) The senior most officers traveling on the train will assume charge as Officer-in-Charge Site
(Site In charge).
v) Normally the senior officers will be traveling in either the 1AC or in 2AC coach, and most
probably in the Emergency Quota section of the coach. The Emergency Quota section of
2AC is invariably in the centre of the coach (berth nos. 19-22). In any case the TS/TTE
would know whom are the railway officers traveling in 1AC or 2AC.
vi) Similarly, other railway staff will be traveling in 2AC/3AC coach, and most probably in the
Emergency Quota section of the coach. The Emergency Quota section of 3AC is also in the
centre of the coach (berth nos. 25-30).
vii) Similarly, some Group “C”&'D' railway staff may be traveling in Sleeper coach, and
probably in the Emergency Quota section of the coach. The Emergency Quota section of a
Sleeper coach is located in the centre of the coach (berth nos. 25-38).

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

viii) In the absence of any officer, the TS or senior most TTE/Guard will discharge duties listed
out for Site Officer.
ix) One group shall assist the Guard and Loco Pilot and the other groups may be directed to
assist in rescuing injured/entrapped passengers.
x) In the absence of TS/TTE the Guard/Assistant Guard shall take steps to form such groups.
16.3 FORMATION OF GROUPS COMPRISING MEMBERS OF INSTANT ACTION
TEAM:
i. Site Officer shall immediately collect all Railway staff on train/at site and form separate
groups.
ii. In the absence of Site Officer TS/TTE shall take steps to form such groups.
iii. In the absence of TS/TTE the Guard/Assistant Guard shall take steps to form such groups
iv. Passengers traveling by the same train who volunteer for rescue and relief work should
also be drafted into these groups.
v. Passengers from accident-involved coaches should be directed towards their own coach.
vi. Passengers, from coaches which are not affected, can be distributed amongst other
accident-involved coaches.
vii. 5 or 6 groups should be formed depending on number of coaches involved.
viii. Ideally, one group should be formed for handling each coach.
ix. In case sufficient numbers of officers are present, then one officer should be made in
charge of each group.
x. Otherwise, Sr. Supervisors travelling by the accident-involved train should be nominated as
in-charge of each group to co-ordinate its working.
xi. In case sufficient numbers of Sr. Supervisors are also not present, one TTE should be
nominated as in-charge of each group to co-ordinate its working.
xii. Each group should rescue injured, entrapped passengers.

ACTIVITY UNIT - 1

The assigned roles of members of the Instant Action Team are enlisted under activity unit
1. Every member of this team is responsible to ensure that timely action is taken to protect
traffic, save lives and communicating the incident to the all concerned properly.

16.4 LIST OF DUTIES OF INSTANT ACTION TEAM (IAT):-

i. Duties of Loco pilot and Assistant Loco pilot (Motor Man)

ii. Duties of Guard
iii. Duties of Assistant Guard
iv. Duties of Train Supdt./ TTE
v. Duties of Coach Attendant / AC Mechanic / Khalasis
vi. Duties of any Railway servant on duty or as passenger
vii. Duties of Engg. Over Head Equipment, Signal Staff at site.
viii. Duties of senior most official by train
ix. Duties of on board railway staff immediately after the accident
Detail duty list of Guard and Crew are laid down in the Accident Manual. Some of the more
important ones are enumerated below:

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

16.5 Duties of Crew of the Train

a) Switch on Flasher light immediately and give four short whistles.
b) Inform Guard / Station Master over walkie-talkie.
c) Protect the obstructed/adjacent lines as per G & S.R. 6.03. (Chapter - XV )
d) Take necessary action to prevent Loco / Vehicles / Wagons rolling down.
e) Record the time of accident and location immediately.
f) Co-ordinate with Guard to save lives.
g) Ensure that no clue or evidence is destroyed.
h) If necessary detach loco and take it to inform SM of nearest station.
16.6 Duties of Guard/Assistant Guard:
i. Switch on the Amber in Flashing Tail Lamp if provided in the rear of his brake van.
ii. Secure the train and prevent escaping of vehicles.
iii. Protect the obstruction or depute Asst. Guard/Competent person to protect as per G & S R
6.03
iv. Note down the time and location of accident.
v. Inform Crew/Station Master through walkie-talkie.
vi. Make a quick survey of magnitude of accident and roughly assess casualty, damage and
assistance required.
vii. Render First Aid to the injured passengers and arrange to transport them to hospital.
viii. Direct Railway servants on train at site to rescue injured entrapped passengers.
ix. Utilise Emergency Train Lighting box to facilitate medical aid.
x. Stop train running on adjacent line and utilise the resources on that train.
xi. Report the occurrences as quick as possible to control / nearest SM through portable
telephones or other communication equipment available at site with details asking for
assistance.
xii. In electrified section if OHE is affected, take steps to switch off OHE supply.
xiii. Log your activities. Do not leave the spot unless you are relieved by a competent authority.
xiv. Record evidence or statements if any given by passengers.
xv. Do not disturb the clues.
16.7 Duties of TS / TTE
i. Avail the services of a Doctor travelling by the train immediately and render Medical Aid.
ii. Render First Aid to injured person.
iii.Collect particulars of the injured and prepare a list showing their position coach wise.
iv. Prepare a separate list showing dead & injured with address and ticket particulars.
v. Transport the injured by road vehicles if available to the nearest hospital.
vi. Take the assistance of local people / volunteers at site.
vii.Record evidences or statement given by the passengers/others at site.
viii.
TS/TTE shall prepare a list that shows the exact position of injured in the coaches from
Train Engine to Brake Van and hand over it to the Doctor.
ix. Inform the stranded passengers about alternative transport arrangement.
16.8 Duties of AC Mechanics / Coach Attendants
i. Switch off the power supply to avoid short-circuiting.
ii. Assist the Train Conductor / Train Superintendent in their duties at the accident site

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16.9 Duties RPF/GRP Staff

i. Try and rescue as many passengers as possible from the accident involved coaches.
ii. Render First Aid to the injured.
iii. Arrange to shift injured persons to the nearest hospital.
iv. Protect passenger's luggage and railway property.
v. Preserve all clues and evidences regarding probable cause of the accident and ensure
that these do not get disturbed.
vi. Collect men and material available nearby and direct them to site.
vii. Avail the services of road vehicles if any, waiting / passing through LC gate
16.10 Duties of Senior most official by train
i. Ensure protection of traffic and assist Guard and Loco pilot.
ii. Ensure the reporting of accident to nearest Station / Control.
iii.Note down the time of accident.
iv. Collect the reporting staff / volunteers, form and direct different groups and assign work.
v. Roughly assess the casualties/extent of damage.
vi. Ensure the issue of a detailed message with the following information :
a. Time/Date of accident
b. Location Km./between stations.
c. Train number and description
d. Nature of accident
e. Number of killed/injured
f. Extent of damage
g. Assistance required
h. Prima facie cause of the accident
i. Condition of the adjacent line, if any.
j. Whether OHE is involved.
vii. Maintain the log of events.
viii.Till the Site Manager takes control over the situation continue to be in charge of the
site.

16.11 Duties of on board Railway staff immediately after the accident:-

i) Don't panic. Once the accident has already occurred and the train has come to a
standstill nothing worse can happen.
ii) In case any one of on board staff has a mobile and it is working, inform the Divisional
Control office immediately about the accident.
iii) Observe the position in which your coach has stopped, whether it is standing upright or
turned upside down or lying on its side.
iv) Try and see whether your coach has stopped on a bridge or whether there is level
ground on both sides.
In case the coach is on a bridge or very high embankment or in case it is raining heavily,
then it is better to wait for some time and not be in a hurry to leave the coach. You may
be jumping from the frying pan into the fire

********

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Chapter - 17

Activity unit-II
DISASTER RESPONSE : FIRST RESPONDERS

17.0 DUTIES OF FIRST RESPONDERS - RAILWAY STAFF:-

17.0.1 GANG STAFF:-
(i) On Double/Multiple line section stop any other train approaching the accident area
by showing hand danger signal.
(ii) Ensure that track alignments or lines are not disturbed.
(iii) Report to Site Officer and assist in rescue and relief work.
(iv) Assist in extricating injured passengers from coaches.
(v) Assist in transporting them to nearest hospitals.
17.0.2 GATE KEEPER:-
(i) Keep gate closed if the train has not cleared the gate.
(ii) On Double/Multiple line section, stop any other train approaching the accident area by
showing hand danger signal.
(iii) Arrange to inform SM immediately.
(iv) Don't meddle with Interlocking.
(v) Avail services of road vehicles waiting or passing through LC Gate.
(vi) Send message to nearby village, informing them regarding the accident.
(vii) Collect men and material available nearby and direct them to site.
17.0.3 STATION MASTER AT ADJOINING STATION:-
(a) Conveying of information:-
(i) Arrange protection of traffic by keeping all signals at ON position.
(ii) Report the accident to Station Master at the other end. He should be asked to call all
off duty staff at his station and send them to the accident site.
(iii) Report the accident to Section Controller.
(iv) Control to be advised regarding

a. Time and nature of accident

b. Brief description of accident.
c. Adjacent lines clear or not.
d. Damage to rolling stock.
e. Damage to track in terms of telegraph posts.
f. OHE masts damaged or not, and extent of damage.
g. Approximate number of dead and injured (grievous, simple) to be obtained from
the TS/TTEs.
(V ) Following functionaries should be advised regarding the accident:
a) All off duty railway staff posted at that station.

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b) SM/SMR of Junction stations at either end.

c) TI, CCI
d) P.Way Supervisors SSE/JE etc.
e) TRD Supervisors SSE/JE etc.
f) C&W Supervisors SSE/JE etc.
g) S&T Supervisors SSE/JE etc.
h) SI/RPF, SHO/GRP.
i) Nearest Fire Station.
(vi) Inform civil authorities, village/town/city representatives and volunteers for possible
relief assistance.
(vii) Supervisory Station Manager of the nearest Jn. station shall proceed to accident site

(b) Medical assistance:-

(i) Call for assistance from local Doctors, SJAB, Civil and Army Hospitals. Civil Defence,
Scouts and Guides or any such organisation.
(ii) Arrange adequate number of First Aid boxes and stretchers.
(iii) Mobilise local medical team and send it to site to render First Aid to the injured.
(iv) Quickly transport ARME Scale II equipment to the site of the accident.

(c) Assistance to Passengers:-

i. Arrange drinking water, beverages and refreshments, either from Refreshment Room or
local sources.
ii. Supply beverages and refreshments free of cost to stranded passengers.
iii. Open emergency counter and display necessary information.
iv. Obtain reservation charts and display it.
v. Collect information on dead/injured and convey it whenever asked for.
vi. Make frequent announcements about diversion, cancellation, and regulation of train
services.
vii. Arrange for refund of fares as per extant rules.
(d) Transport assistance:-
I. Arrange for transport from local resources, if available, for transporting injured
passengers to nearest hospitals by fastest possible means.
ii. For this purpose, apart from tractor trolleys, even trucks passing on the highway can
be utilised.
iii. Stranded passengers to be transported from the accident spot by arranging
transhipment either by train or by hiring road vehicles.
(e) Security assistance:-
i. Advise RPF/GRP/State Police to provide security to passengers, their belongings and
Railway property.
ii. They should also be asked to assist in rescue and relief work.

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(f) Communication Assistance:-

i. Direct passengers to PCO booths if available nearby.
ii. Issue free telegrams and make available STD phone to relatives of dead/injured.
(g) Sending manpower for site:-
i. Proceed to site of the accident by quickest means with trolleys, coolies, lamps, vendors
and any other equipment that is considered necessary.
ii. Till relieved by a Traffic Inspector or Divisional Officers be in charge of site and carryout
rescue/relief operations.
(h) Preservation of clues and evidences:-
i. TI/SMR first reaching the site shall take action to preserve clues and evidences.
ii. Secure records related to accident in the Station/Cabin.
iii. Seal slides, levers, knobs and Relay room, if accident takes place within the station limit.
17.1 Duties of Chief Controller / Deputy Chief Controller
i. On getting information about accident from site inform SM at the either end.
ii. Check whether the adjacent line is clear or not.
iii. Collect all necessary details about the accident.
iv. Regulate trains and give top priority to ART.
v. Order ART and start under Divisional Railway Manager's order.
vi. Advise Divisional Officers/Area Officers.
vii. Inform Central Control, as per proforma of accident reporting.
viii. Inform Civil, Military, and Voluntary Organization and sent Medical team.
ix. Get orders in time and divert/regulate/cancel trains before it crosses the diversion points.
x. Regulate the trains at stations where food can be arranged.
xi. Avoid blocking of all running lines at stations on either side of the accident site for through
passage of ART.
xii. Inform emergency counters with necessary details of dead/injured.
xiii. For accident involving passenger carrying trains or road vehicles at level crossing, MRV shall be
ordered immediately. Subsequently if it is found not required it may be cancelled with the
permission of Divisional Railway Manager.
xiv. Advise senior subordinates like Traffic Inspector, Commercial Inspector, Loco Inspectors Section
Engineers (P.Way) etc., to proceed to the site of accident by first means.
xv. When a train carrying mail is involved advise the RMS authorities.
xvi. Open a register and log the events with time and details like
a) Time of accident.
b) Location, gauge, single/double/quadruple line, system of working, mid section
or station, gradient, kilometre, traction etc
c) Type and description of train/trains involved.
d) Types of coaches/wagons involved.
e) Load of the train.
f) Nature of the accident (collisions, derailments, etc.)
g) Casualty/injuries

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xvii. Ensure a clear path for running Medical van, BD Special etc.
xviii. Arrange to dispatch Crane with Break Down trains if required.
xix. If Crane is not available in the Division order from adjoining Division/Railway.
xx Record the timings of ordering, actual departure and arrival at the accident site
for the MRV, Break Down Special, and Crane Special.
17.2 Duties of SSE/SE/PWay, Sig, C&W, LI, TI/SMR:-
(i) Rushing to accident site with men and material by quickest available means with men
and materials. Before leaving for the site of accident organise maximum number of men
to go to the accident site along with their equipment.
(ii) Rescue and relief:
1. Ensure that the obstructed line is protected.
2. Direct all staff working under them to assist in rescue and relief work.
3. All of them should work as per directions of Site Officer.
4. Assess casualties and arrange to render First Aid.
5. Shift injured to nearest hospital.
(iii) Joint measurements and preservation of clues and evidences:
Collect and record all evidences relating to the accident such as:
a) Condition of track, with special reference to alignment, gauge, cross levels, super
elevation, points of mount & drop and any sign of sabotage etc.
b) Condition of Rolling stock with reference to Brake Power and braking gear.
c) All marks on sleepers, rails, locomotives and vehicles etc. especially for
preservation of clues.
d) Position of derailed vehicles.
e) Prima facie cause of accident.
e. Seize and seal the Train Signal Register, Log book, Private Number Book, Line
Admission Book, Speed Recorder Chart and other relevant records.
f. Note down the position of panel switches, indication, block instrument, condition
of relay room, status of data logger, etc.
g. Condition of switches, ground connections, point locking, occupancy of track
circuit, details of damage to out door signal/point gears should be noted down.
h. Seize and seal the Speed Recording Graph and all other registers and repair
logbook of the locomotive.
i. Record details of Brake Power and other aspects of Rolling stock as per proforma.
j. Joint measurements of rolling stock should be taken. Note down observations,
measurements of loco etc. at site. If it is not possible arrange for taking the
reading at shed.
k. These can also be recorded on a video or digital camera subject to the availability.
l. Details of all readings taken and position of all equipments noted should be
jointly signed by supervisors of all 5 departments (Engg, TRD, Traffic, Signal and
Mechanical) at accident site.
m. Obtain statement of staff involved in the accident.

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(iv) SE/C&W shall prepare a sketch showing position of rolling stock.

(v) SE/P.Way shall prepare a final sketch indicating the position of track, with respect to
alignment, point of mount, point of drop, OHE mast, point number etc.
(vi) Survey the situation, assess assistance required and issue message to Divisional
Control Office.
(vii) Take charge of the situation pertaining to your own department and remain till
Divisional Officers arrive at the site.
17.3 Help to seek from local people:-
(1) Organizing assistance from local people available in nearby villages:-
i. Villagers should be asked to make an announcement from their loud speaker
(generally available in the local temple, mosque, church etc.) informing others
regarding the accidents.
ii. Everybody should be asked to rush to the accident site with following:
iii. Tractor trolleys (both for transportation as also for general lighting).
iv. As many cutting implements, hammers, chistles, ropes, ladders etc. as are available.
v. If doctors or Para-medical staff is available in the village they should also be sent to
the accident site.
vi. The messenger should stay back and try and organize opening of a big building
(preferably a school) for sheltering of injured passengers and/or preservation of dead
bodies.
(2) In villages/towns:
i. A big building, preferably a school building should be got vacated and made ready for
keeping of dead bodies and unclaimed luggage of passengers.
ii. They should be asked to bring the following to the accident site for train passengers:-
1. Tea and refreshments,
2. Warm clothing, if required.
3. Look after injured passengers who have been taken to the village.
4. Take injured passengers to the nearest hospital by means of any transport
available. For this purpose, apart from tractor trolleys, even trucks passing on the
highway can be utilized
(3) At accident site:-
a) Any road vehicles which arrive should be lined up in a row facing the track with their
headlights switched ON for illuminating the accident site.
b) Road vehicle should be so spaced out that they illuminate the entire length of the
accident site. Such spacing would also depend on number of tractors that have
arrived.
c) Rescue and relief work should now be mounted under the available light.
d) Villagers arriving for rescue and relief work should be formed into separate groups for
handling individual coaches.
e) Group leaders of IAT who were earlier conducting rescue and relief work should
co-ordinate with the local people and guide them.
f) Grievously injured passengers extricated from coaches should be sent to the
nearest hospitals by available road vehicles.
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g) Passengers who have suffered trivial injuries and uninjured passengers should stay
back at accident site and wait for arrival of Railways DM team who would take charge
of them.
h) As a thumb rule, any injury requiring hospitalisation of more than 48 hrs. is grievous,
hospitalisation of less than 48 hrs. is simple, and any injury not requiring
hospitalisation at all is trivial.
i) The following priority should be adhered to while sending such grievously injured
passengers: Unconscious,
ii) Bleeding excessively,
iii) Having breathing problems,
iv) Grievously injured,
v) In a state of shock,
vi) Having fractures,
vii) Simple injury,
j) Dead bodies, if extricated should be kept alongside the coach but away from
the track for proper tagging etc. before being despatched for preservation.
k) Bodies should be kept in separate lots, coach wise, so that they do not get mixed up.
l) Tagging of dead bodies should indicate the coach number and also the cabin
number, if possible, (For example SR 98127, cabin number containing berths 9- 16).

********

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Chapter - 18
DISASTER RESPONSE : RESCUE TEAM
Nominated Officer / Official from various departments arriving at site form part of Disaster Rescue
Team. The officer/official representing each department is responsible to ensure that the assigned
duties of the department concerned are efficiently carried out synchronizing with other department
functions for quick rescue / relief operation.
18.0 MEMBERS OF THE DISASTER RESCUE TEAM:
Disaster Rescue Team normally comprises members of following departments: -
a) Trained Railway men from Mechanical, Medical, Engineering, RPF and other
departments.
b) In case of fire accidents - trained fire services personnel shall form part of this unit.
c) In case of an accident on water body - Divers, Naval cadets.
d) In case of a sabotage/bomb explosion - Bomb Squads and GRP/Local Police. Rescue unit
shall accompany the Relief Train or move by road as quickly as possible.
On arrival of ARME /ART at accident site the senior most officer/official shall act as Site Manager
and he is responsible to form CORE GROUPS required and direct them to carryout efficient Rescue
18.1 SITE IN CHARGE:
a) Collect information from Officer in charge of Instant Action Team.
b) Ensure setting up of MSO, PAC and SOs at the earliest.
c) Estimate quantum of assistance required for each department from:
i. Within the division,
ii. Adjoining divisions,
-Non-railway and Relief operations.
d) Take stock of the situation and plan for efficient rescue operation as Site Manager.
Forecast for completion of eac
iii. agencies,
e) h activity mentioned below should also be firmed up. These target dates and times
should be communicated to all officers and supervisors at accident site:
i. Re-railment.
ii. Track fitness.
iii. OHE fitness.
iv. Points and inter-locking.
v. Clearance of section.
f) Ensure immediate Medical Aid to critically injured passengers.
g) Keep record of injured persons and the hospital to which they have been admitted with
contact details. The information may also be relayed to Divisional Control Office for
dissemination through media.
h) Identify and rescue the entrapped.
i) Ensure co-ordination among all departments for efficient rescue/relief operation.
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j) Channelise the local resources to supplement Railway Relief/Rescue operation.

k) Ensure supply of food to all affected passengers.
l) Ensure transport facility for shifting the injured.
m) Arrange on the spot Ex-gratia payment to the eligible.
n) Ensure timely information to Divisional Railway Manager on the progress of rescue /
relief / restoration work with following details
i. Number of injured / nature of injuries to passengers.
ii. Supplemental assistance if required
iii. Prima facie cause of accident
iv. Probable time of restoration
o) Ensure the preservation of Clues/Evidences as per the proforma.
p) In case of sabotage direct RPF for quick clearance from State Police.
q) In case of serious explosions or fire clearance from Controller of Explosives to be
obtained.
r) Get the written evidence of as many witnesses as possible from non railway men and
get their names and addresses.
s) Ensure the preparation of a list of dead and injured and convey information to kith and
kin at once by free telegram/STD calls.
t) Ensure information to Supdt. of Police and District Collector.
u) Movement of first train
18.2 FORMATION OF TWO TEAMS AT ACCIDENT SITE FOR ROUND THE CLOCK WORKING:
i) At the accident site, departmental officers available from the division shall be formed
into two teams for round the clock working in 2 shifts, preferably 8 hrs. to 20 hrs. and
from 20 hrs. to 8 hrs.
ii) This composition should not normally be changed during the 3-4 day stay at the
accident site.
iii) Branch Officers shall be available on duty during the daytime.
iv) Branch Officers shall take on the spot decision regarding composition of the team for
night shift for their respective department. This composition should not normally be
changed during the 3-4 day stay at the accident site.
v) Similarly, the supervisors available from the divisions shall also be put in two teams.
18.3 THE RELIEF TEAM SHALL SWING INTO THE FOLLOWING ACTION.
i. Rescue operation
ii. Relief operation
iii. Installation of Communication Network
iv. Crowd Control and Law and Order
v. Clearance from State Police for restoration
vi. Preservation of clues and evidence
vii. Media Management at site
viii. Salvage operation
ix. Video coverage of accident site.
x. Restoration Operation.

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18.4 PHOTOGRAPHY
Prior to starting restoration work of an accident site, divisions should undertake suitable video film
coverage to the extent feasible. Still photography by digital camera should also be undertaken
extensively for its obvious advantages. The photograph should be taken from a vantage point and
from as many angles as possible so as to give a bird's eye view as also close up photographs.
2 Such photographs should clearly indicate:
- Severity of the accident.
- Illustrate the damage to P.Way, Rolling stock, Signal, OHE and other structures and
equipment.
ii) Separate set of photographs to be taken to preserve clues and evidence of sabotage is
suspected. (GM's instructions No.GM/M/2003/03/576 dt.27.03.03)
i Victims and unidentified bodies should also be extensively photographed
INSTRUCTIONS ON VIDEO COVERAGE AT ACCIDENT SITE
(Ref: Ministry's letter No.93/Safety 1/6/1 dated 01.8.93)
In the event of any serious accident taking place at the site, video coverage may be done subject to
the availability of the facility. For this purpose, wherever necessary, video cameras may be taken on
line.

18.5 Activity Unit III

For efficient Disaster Management, the responsibilities of various departments are to be executed
by deputing responsible officers or supervisors. The important duties of such officers/supervisors
are enlisted under Activity Unit III.
LIST OF DUTIES OF DISASTER RESCUE TEAM
i. Duties of Medical department .
ii. Duties of Mechanical Dept.
iii. Duties of Engineering Dept.
iv. Duties of Signal & Telecommunication Dept.
v. Duties of Commercial Dept.
vi. Duties of OHE Dept. / Electrical Dept.
vii. Duties of Security Dept.
viii. Duties of GRP.
ix. Duties of Public Relations Officer
x. Duties of Personnel Dept.
xi. Duties of Accounts Dept.
18.5.0 DUTIES OF MEDICAL DEPARTMENT OFFICIAL/OFFICER
i. On getting emergency call note down time of receiving message.
ii. On receipt of information regarding the accident where casualties are expected, the
doctor on emergency duty in the hospital would inform all other doctors and Para
medical staff concerned.

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iii. Alert blood donors, SJAB.

iv. Move Emergency boxes from ARME-Scale II/Health Unit/Hospital to site.
v. Prepare MRV and report its readiness to traffic official.
vi. Reach the site by road if it is quicker.
vii. Check all the equipment in MRV.
viii. Get the operation theatre ready.
ix. Arrange to inform CMS about the movement of MRV.
x. Keep MRV ready to treat the injured without delay.
xi. Two teams of Doctors and Para medical staff would be formed. Team 'A' and Team 'B'.
xii. Team 'A' headed by CMS/MS in charge will rush to the accident site immediately by
ARME along with sufficient doctors and paramedics.
xiii. Team 'B' headed by the senior most doctor amongst them will stay back at the divisional
hospital; and perform duties as given below Team 'B' headed by the senior most doctor
amongst them will stay back at the divisional hospital; and perform duties as given
below:
xiv. In case the accident site is far away from divisional HQrs. then injured passengers are
unlikely to be brought back to the divisional hospital for treatment.
xv. In that case, only bare minimum number of doctors should be left behind for manning
Team 'B' and most of the available doctors should be rushed to accident site as part of
Team 'A'.
DUTIES OF TEAM 'A':
(1) GENERAL:
i. Ensure collecting blood and urine samples of train crew in case the same is necessary.
ii. Organize as many road ambulances as possible at the accident site.
iii. Hospitals near the accident site should be contacted on phone for sending road
ambulances along with team of doctors.
iv. Set up Medical Counter in MSO and PAC for passenger assistance.
v. Set up First Aid Posts in SOs.
(2) MAIN FUNCTIONS:

i. Taking out injured passengers from accident involved coaches.

i. Attending to injured passengers and giving them First Aid.
ii. Preparing list of injured passengers.
iii. Classification of their injuries.
iv. Transporting them to hospitals and getting them admitted.
v. Taking an initial round of hospitals and assessment of situation.
vi. Post admittance hospital care of the injured.
vii. Dealing with dead bodies.
viii. Preservation of dead bodies.

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(3) SITE MANAGEMENT:

i. Leader of Team 'A' (Normally CMS/MS In-charge of the Division) would take control of the
site, co-ordinate relief measures and distribute duties amongst doctors available as detailed
below:
ii. Different teams and groups will be formed discharging various duties of the Medical
department. Each team should consist of 4-6 members and each group should consist of 3-5
teams, depending upon requirement.
iii. One group of doctors will take a round of various hospitals where injured passengers have
already been admitted.
iv. One group consisting of 4-5 teams of doctors and Para-medics will take out injured
passengers and dead bodies from accident involved coaches.
v. One team will attend to injured passengers and give them First Aid and other medical
treatment.
vi. One team will prepare list of injured passengers, note down details of their injuries and
classify them.
vii. One team would be in-charge of transporting injured passengers to hospitals and getting
them admitted.
viii. One team would be in-charge of post admittance hospital care of the injured.
ix. One team will deal with dead bodies after these have been extracted from coaches. They
will prepare a list and arrange for their preservation.
(Para 11 below)
x. In case sufficient doctors are available then more groups should be formed for rescue
operations.
(4) TAKING AN INITIAL ROUND OF HOSPITALS:
i. Separate doctors will be deputed to visit each hospital where injured passengers have
already been shifted.
ii. One Commercial Officer will also accompany doctors and make a general assessment.
iii. At the hospital, they should collect information about dead/injured persons, their name age,
sex, address, telephone number, name and telephone number of relatives /friends, nature
of the injury etc.
iv. This information should be immediately communicated to CMS/MS at accident site.
vi. Prepare a list of person's dead/injured already in hospitals in three copies by using carbon
paper.
vii. The list thus prepared is to be signed by Railway Doctor on duty in the hospital. One copy is
to be handed over to the Commercial Department.
viii. 2nd copy to be kept with the doctor in charge as office copy and the 3rd copy to be given to
paramedical staff to get multiple photocopies for further distribution.
ix. One copy should also be sent to PAC for being fed into the PC provided in the PAC.
x. The initial list prepared should be updated at regular intervals, as and when any change
occurs

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(5) TAKING OUT INJURED PASSENGERS:

i. Maximum number of doctors should be deputed for this activity.
ii. This group should consist of at least 4-5 teams. If numbers permit, more such teams should
be formed.
iii. Teams involved in rescue operation should ensure rapid access to all injured passengers.
iv. They should take assistance of Mechanical/Engineering/RPF staff to extricate injured
passengers.
v. Each team will join up with teams of Mechanical staff who would also be involved in
extracting dead and injured from coaches.
vi. Maximum number of coaches should be tackled simultaneously, except those that have
climbed on top or have telescoped into one another.
vii. Coaches should be thoroughly searched including lavatory and vestibule portions before
abandoning further search and moving on to the next coach.

(6) ATTENDING TO INJURED PASSENGERS:

i. One team will be asked to provide medical treatment to injured passengers immediately
after their evacuation from coaches.
ii. Ensure stabilization of condition of injured passengers already taken out from coaches,
before they are despatched to hospitals by road.
iii. In case of patients in critical condition where stabilization of condition at site is not possible,
they should be moved immediately by road ambulance or shifted to ARME.
(7) PREPARING LIST OF INJURED PASSENGERS:
i. Collect list of injured passengers prepared by TS/TTEs/Train Conductors and assess the
situation.
ii. Separate lists to be prepared coach wise,
iii. The list should contain following details:-
a) If found Conscious: Name, sex, age, identification marks, address, and ticket number,
originating and destination station.
b) If found Unconscious: Approximate age, sex, identification marks, ticket
number and other particulars if relatives and friends are available.
iv. Once the preliminary list of injured passengers has been prepared, the list should be signed
by the CMS/MS In charge and a copy handed over to Commercial department.
v. The list of injured passengers will thereafter be updated periodically, as rescue and relief
work continues.
(8) CLASSIFICATION OF INJURIES:
i. Injuries are classified as under:
a) 'Grievous' injuries as defined below.
b) ‘Simple', but excluding 'trivial' injuries such as abrasions or bruises
ii. Following are considered to be grievous injuries (as per section 320 of the Indian
Penal Code. Extract):-
a) Emasculation.
b) Permanent privation of sight of either eye.
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c)Permanent privation of hearing of either ear.

d)Privation of any member or joint.
e)Destruction or permanent impairment of powers of any member or joint.
f)Permanent disfigurement of head or face.
g)Fracture or dislocation of a bone or tooth
h)Any hurt which endangers life, or which cause the sufferer to be, during the space of
twenty days, in severe bodily pain or unable to follow his ordinary pursuits.
iii. Injuries other than those defined above are considered to be simple injuries.
iv. Apart from injuries defined above, there may be cases where a passenger or trespasser
receives only petty abrasions or bruises. These are of trivial nature and technically
speaking should not be taken as injuries.
v. As a thumb rule, any injury requiring hospitalisation of more than 48 hrs. is grievous,
hospitalisation of less than 48 hrs. is simple, and any injury not requiring hospitalisation
at all is trivial.
vi. Classify injured passengers into separate categories as grievous or simple.
vii. Inform Commercial department for arranging ex-gratia payment.
(9) TRANSPORTING INJURED PASSENGERS TO HOSPITALS:
i. One team will be asked to arrange transport of injured passengers to nearby hospitals
ii. Ensure expeditious transportation of injured either to ARMEs or to nearby hospitals.
(Annexure 11 )
iii. Critically injured passengers should be transported by means of road ambulances and
other means of ordinary road vehicles.
iv. Commercial staff should also be associated with transfer of injured passengers to
hospitals.
v. Before doctors and supervisors leave the accident site for hospital duty, they should
note down the DOT and Mobile Telephone No. of the accident site, CMS, MS and other
doctors at the site for quick communication.
vi. Doctors going to different hospitals should have separate vehicles.
vii. In case sufficient numbers of railway vehicles are not available, they should hire taxis for
their movement by withdrawing cash from station earnings.
(10) POST ADMITTANCE HOSPITAL CARE:
i. One Railway Doctor, one Commercial Supervisor and one Welfare Inspector should be
deputed round the clock at each hospital.
ii. Normally one doctor should look after one hospital, along with a Commercial Supervisor
and Welfare Inspector.
iii. If large no. of hospitals are involved 2/3 hospitals may be given to one doctor. In that case,
the doctor, in consultation with CMS/MS should station himself at the hospital where
maximum no. of patients are admitted.
iv. Make an assessment about capabilities of the hospital to handle the suffered. Decide
whether the patient needs to be shifted to other hospital with better facilities and arrange
to shift the patient.
v. In case any injured passenger succumbs to his injuries in the hospital, then the doctor in
charge of that hospital should update this fact to the medical counter at PAC.

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(11) DEALING WITH DEAD BODIES:

i. Problem faced by rescue teams is regarding dealing of dead bodies.
ii. In case of a major disaster, the usual complement of medical staff in any ARME is grossly
inadequate for undertaking work of this magnitude.
iii. Adequate number of Safaiwalas and other health workers who have come to the accident
site should be mobilized for this purpose.
iv. Often rescue and relief operations continue for more than 48 hours.
v. Dismembered bodies begin emitting foul odour after two days. Carrying out this task
under such circumstances becomes a real problem.
vi. Target should be to extricate all dead bodies within 24 hrs.
vii. Dead bodies should be dealt with coach wise; otherwise bodies taken out from different
coaches get mixed up.
viii. Bodies taken out from coaches should be stacked at quite some distance from the track in
front of respective coaches, in separate lots, coach wise. While this may slow down the
work initially, in the long run it is more systematic since bodies don't get mixed up.
ix. Shift dead bodies from coaches to a nominated place at the accident site with the help of
paramedical staff, SJAB, Scouts, Civil Defence personnel, other railway staff and non-
railway volunteers available at site.
x. Put dead bodies in body bags.
xi. Put label written by Marker pen on each dead body in the pocket provided in body bag.
i. Date _____________
ii. Dead body Serial No.________
iii. Name ____________________
iv. Age _________Sex__________
v. Coach No._________________
xii. In case of unidentified dead bodies, against the item 'name' it should be written as
unidentified-1/unidentified-2 etc. Approximate age should be estimated from the
appearance, such as between 35-45 years.
xiii. 5 Photographs preferably by digital camera should be taken of each dead body. Two
should be close up of face from in front and sideways, third should be of full length of the
body.
xiv. If possible each body should also be video photographed.
xv. After photographs have been taken, each body should be placed inside a plastic bag with
zip having proper labeling system where same information is also to be provided.
xvi. After this, bodies will be handed over to GRP or Local Police for safe custody.
xvii. Take necessary steps to handle unhygienic condition that may arise due to
decomposed/mutilated bodies.
(12) PRESERVATION OF DEAD BODIES:
i. Numbering and photography of bodies should be done even when relatives are on hand to
claim the body.
ii. Arrangements have to be made for a more permanent location for them till such time as
the next of kin arrive to claim these bodies.
iii. In all such accidents passengers are invariably separated from their belongings. As such in
many cases there are no tickets or other identification papers on their persons.

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iv. This problem is further compounded in unreserved coaches where no reservation charts
are available.
v. Identification problems come up in case of mutilated bodies also. In such cases,
photographs are better means of identification.
vi. Arrange for hiring of a couple of big halls, for keeping bodies.
vii. Rooms should preferably be at a single location so that relatives do not have to go around
from mortuary to mortuary.
viii. A large building having number of rooms would be ideal for storing them. Best option
would be to take over a school building temporarily.
ix. Arrange to move dead bodies to nominate buildings being used as temporary mortuaries.
Bodies likely to be hold for more days should be embalmed.
x. Bodies should be neatly lined up with their numbers prominently displayed, and kept in
different rooms, coach-wise.
xi. Notice Board outside the building should display the room numbers where bodies
extracted from a particular coach have been kept.
xii. These details should also be pasted on a notice board outside each room.
xiii. This will prevent unnecessary handling of bodies, which in any case would be in an
advanced state of decomposition.
xiv. For dead bodies whose relatives are not readily available and delay is expected,
arrange for their preservation by dry ice etc.
xv. Procure following items from local market for dealing with dead bodies:
i. Shrouds,
ii. Polythene bags,
iii. Coffins,
iv. Dry ice.
xvi. Four Commercial Supervisors should be put on round the clock duty in the building
housing the temporary mortuary for guiding relatives as and when they come
Duties of Team 'B'.
i. Team 'B' will establish an Emergency Cell in the Casualty Unit of Railway Hospital.
ii. Contact adjoining divisions and organise movement of ARME to accident site,
iii. Contact local hospitals (Railway/Govt./Private) near the accident site and ask them to
rush their road ambulances along with necessary medical team to the accident site
immediately.
iv. Contact local hospitals (Railway/Govt./Private) near the accident site to keep them in
readiness to receive and provide medical treatment to injured passengers.
v. Arrange to send the following in the subsequent Special trains carrying backup logistic
support to the accident site, from each end:
a) As many more medical teams as possible,
b) Adequate number of Safaiwalas, other health workers,
c) Members of SJAB, Scouts and Civil Defence personnel.
vi. Co-ordinate with MS/CMS of adjoining Divisions and ask them to send their medical
teams to the accident site.
vii. These medical teams should be sent to the accident site by train/road or combination
of train-cum-road, as feasible. In case suitable Railway vehicles are not available,
taxies should be hired for this purpose.

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viii. Adequate number of following items should be arranged and sent to accident site for
the purpose of handling dead bodies:
ix. Body bags.
x. Polythene covers for dead bodies.
xi. Coffins.
xii. Dry ice.
xiii. One doctor will be available in Divisional Emergency Cell for maintaining liaison with
MSO and the medical team at the accident site. Requirement of medicines required
either at the accident site or in various hospitals where patients have been admitted
should be noted, procured and sent as required.
xiv. Prepare Railway Hospital to receive and provide treatment to injured passengers, as
and when they are brought back from accident site.
xv. Arrange to send anti snake venom 4 vials and other items in cold chain carrier.
18.6 DUTIES OF MECHANICAL OFFICIAL/OFFICER
On getting emergency call;
i. Collect details about the accident and assess the requirement.
ii. All nominated Break Down special staff shall report to the in charge.
iii. Ensure marshaling of BD Special according to site requirement.
iv. Inform the traffic official about BD special readiness.
v. Ensure the requirement of Crane/Re-railing equipment and marshal accordingly.
On reaching the site;
i. For discharging the dual responsibility of extricating injured passengers and dead
bodies form coaches and toppling those coaches whose search has been completed,
ii. Separate groups will be formed at each end for purposes of 'search and rescue' and
'off tracking of coaches'.
iii. Once ARMEs, ARTs and BD specials have arrived at the accident site, normally no more
mechanical equipment will be required from anywhere else. The main work will then
consist of using of these resources effectively and efficiently.
iv. Different teams and groups will be formed for discharging the dual responsibilities of
the Mechanical department. Each team should consist of 4-6 members and each
group should consist of 3-5 teams, depending upon requirement.
v. One Sr. Supervisor should be in-charge of each team conducting 'search and rescue' at
the site. All such 'search and rescue' groups at each end of the accident site would
function under directions of an ADME
vi. Similarly, one Sr. Supervisor should be in-charge of each team working on 'off tracking
of coaches' at the site. All such 'off tracking of coaches' groups at each end of the
accident site, would function under directions of another ADME. The second ADME
concerned would also be in-charge of the crane at that end.
vii. Take precautions in electrified section that power supply is switched off before
commencing rescue/relief work.

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viii. Use necessary safety equipment like hand gloves, helmet etc.
ix. If spillage of inflammable substances is suspected, then only cold cutting equipment
should be used.
x. In case of suspected sabotage, ensure minimum interference to clues. Save lives and
extricate passengers after video and digital photographs have been taken.
xi. Be cautious in using rescue tools like gas cutters, cold cutters, spreaders, hydraulic
jacks etc. so that passengers trapped inside or buried under the debris do not get hurt.
xii. Ensure marshalling of ART according to site requirement before it is sent into the
accident involved block section.
xiii. For efficient extrication of entrapped passengers take assistance of Medical/
Engineering departments.
xiv. Each team will join up with Medical teams who would also be involved in extracting
dead and injured from coaches.
xv. Maximum number of coaches should be tackled simultaneously, except those that
have climbed on top or have telescoped into one another.
xvi Road cranes of sufficient capacity should be arranged so that these cranes can start
working from the centre while the 140 T cranes can continue working.
xvii Trucks should be arranged for carrying BD equipment near to accident involved
coaches, so that number of coaches can be simultaneously approached and more work
centres can be opened up.
xviii. Examine unaffected or re-railed rolling stock and certify their fitness for further
movement.
18.7 DUTIES OF ENGINEERING OFFICIAL/OFFICER
ON GETTING EMERGENCY CALL:
i. Collect details of accident and assess the requirement.
ii. ADEN/SSE (P.Way/Works) shall collect men, rescue tools and proceed to site by
first available means.
iii. Keep ready necessary men and material by BD Special.
ON REACHING THE SITE:
i. Assist Medical/Mechanical Department in rescue work.
ii. Arrange to provide a temporary shelter at site a tent for Medical Clinic, Catering,
Stores and for Site Manager with basic facilities.
iii. Ensure availability of water supply.
iv. Ensure preservation of clues as per procedure.
v. Provide necessary dummy track for Restoration work/Crane working.
vi. Plan for quick restoration of traffic.
vii. If necessary move Gang staff from adjacent unit.
viii. If necessary, under the direction of DRM contact Army/Navy/Air Base and collect the
required personnel like Divers for rescue operation.
ix. If necessary, hire Private Crane, Bulldozers, Earth movers, etc.
x. A responsible Engineering Officer shall be available in Control Office for monitoring
and arranging reinforcement of men and material.

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xi. Plan for coordinated working and movement of track machine for quick restoration
with TRD official and transportation official.
xii. Assess the cost of damage to the Engineering Department.

18.8 DUTIES OF SIGNAL & TELECOMMUNICATION OFFICIAL / OFFICER

ON GETTING EMERGENCY CALL:

· Collect details of accident and assess the requirement.
· Arrange to move INMARSAT Phone by available means including road transport to the site.
· Adequate number of mobile phones available with the Divisional staff should also be rushed
to site for emergency use.
· Send required number of telecom staff by Accident Relief Train for installation and
operation of telecom equipment.

ON REACHING SITE:
· Duties of S&T department consist of providing sufficient and reliable means of
communication at the accident site and other work centres as indicated in item 3.
1 Types of communication facilities:-
For this purpose following types of communication facilities as specified in item 3
should be provided:
(i) Satellite telephones.
(ii) BSNL telephones.
(iii) Mobiles, in case the area is under mobile coverage.
(iv) Walkie Talkie sets.
(v) Railway telephones.
(vi) PA System.
2 Locations:-
These facilities should be provided at following locations:
A Main Site Office (MSO).
(i) Passenger Assistent Center (PAC).
(ii) Site Offices (SOs).
(iii) Hospitals.
(iv) Mortuary.
Any other location as decided
3. Public Address System:-
(i) Provide adequate number of PA system, Handsets.
(ii) PA system should be provided in MSO, PAC and SOs. These are to be used for communicating
with passengers and for giving directions to railway staff.
(iii) For this purpose, additional PA systems may become necessary depending upon the
requirements at accident site.
(iv) Mega mikes available in ART will also be utilised.

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(v) Volume of PA system in MSO, PAC and SOs should be so adjusted that
announcements made over one of them reaches only those areas which are under
its jurisdiction. It should not interfere with announcements being made by other
PA system.
General:-
(i) Ensure availability of adequate copies of telephone directory containing
important telephone numbers.
(ii) Adequate number of Mobile Battery Chargers should be provided in MSO, PAC
and SOs along with number of spare batteries.

18.9 DUTIES OF COMMERCIAL OFFICIAL / OFFICER ON GETTING THE EMERGENCY

CALL:
i. Collect details of accident and assess requirement.
ii. Arrange the following :-
a. Drinking water/Beverages/Food packets.
b. Sufficient Labour for transshipment
c. Sufficient coolie porters
d. Ticket Collectors
e. State Transport corporation / Private buses
iii. The Commercial Inspector shall withdraw sufficient amount of money from Station
collection under the authorization of Sr.DCM.
ON REACHING THE SITE:
i. Issue of complimentary passes with the assistance of Personnel Inspector.
ii. Arrange ex-gratia payment on the spot to the injured and next of kin of dead.
iii. Assist Medical department.
iv. Protect the luggage/belongings of injured/dead with the assistance of RPF.
v. Protect luggage, parcels and goods.
Arrange transport to clear the stranded passengers, record the details of passengers
despatched and relay the particulars to Control
FOR INFORMATION TO GENERAL PUBLIC:-
i Open information counters for giving information to public regarding the names of
injured, dead, etc.
ii. List of dead and injured to be displayed at a prominent place at station/important
stations.
iii. Make announcement through PA system on diversion of trains, regulations, and
probable time of arrival of relief train.
iv. Arrange refund of fare through special counters.
v. A responsible Commercial Officer in Control Office shall co-ordinate with site and
arranges supplemental assistance.
vi. Take care of the Media personnel.

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18.10 DUTIES OF ELECTRICAL OFFICIAL / OFFICER

i. For discharging the dual responsibility of providing illumination at site and managing the OHE,
2 separate units will be formed at each end of the accident site consisting of 'General Branch'
officers & staff and TRD officers & staff.
ii. Once ARMEs, ARTs and BD specials have arrived at the accident site from both ends, normally no
more electrical equipment will be required from anywhere else. The main work will then consist of
using of these resources effectively and efficiently.
iii. Different teams and groups will be formed for discharging various duties of the Electrical
Department. Each team should consist of 4-6 members and each group should consist of 3-5
teams, depending upon requirement.
(1) Site illumination:
One Sr. Supervisor should be in-charge of each group working at the site. All 'General
Branch' teams at each end' of the accident site, would function under directions of an
ADEE (M).
(i) Senior most Electrical Officer at site would make a quick assessment of the electrical
requirement of the site.
(ii) Thereafter, he would assess the quantity of electrical fittings and generating sets
available in ARMEs and ARTs.
(iii) In order to set up adequate illumination facilities, all generating sets and lighting
fixtures available in ARMEs and ARTs would be used.
(iv) First priority for lighting would be the accident site along the track where rescue,
relief and restoration work is going on.
(v) Additional requirements of generators and lighting fixtures, if any, should be called
for immediately from other railway sources within the division, well in time.
(vi) In case divisional sources are inadequate, then sources from other divisions should be
tapped.
(vii) Officer at site should hire additional generating sets, lighting fixtures etc. as required
from non-railway sources available nearby.
(viii) Once generators and lighting fixtures have been setup, efforts should be made to tap
direct power supply from some nearby sources, if available.
(ix) In case power supply is not available nearby and illumination has to continue on
generator supply, then sufficient quantity of petrol and diesel should be procured and
kept in stock.
(2) OHE at site:
One Sr. Supervisor should be in-charge of each group working at the site. All TRD teams at
each end of the accident site would function under directions of an ADEE/TRD.
(i) In case OHE is to be brought down, then the same should be done immediately so
that working of crane does not get held up on account of OHE.
(ii) In case slewing of OHE suffices for some sections, then the same should be done
quickly so that working of crane does not get held up on account of OHE.
(iii) Sr. DEE/TRD shall arrange movement of 6 Tower Wagons along with men and
material from adjacent depots from both sides of accident site.
(iv) In case more tower wagons are required these should also be requisitioned from
other depots along with men and material.

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(v) An assessment should also be made of the extent of damage to OHE masts, and
other equipment.
(vi) Additional requirement of materials, if any should be called for immediately from
other railway sources within the division.
(vii) In case divisional sources are inadequate, then sources from other divisions should
be tapped.
(viii) In case other divisional sources are also inadequate, then sources from other zones
should be tapped.
(ix) Availability of OHE masts is a long lead item. Requirement of masts should be quickly
worked out so that these can be moved immediately.
(x) Ensure temporary masts are erected without delay.
(xi) In case damage to OHE is extensive and a wiring train is considered to be more
efficient, then the same should be arranged from other zone after discussion with
TRD organisation.
(xii) Ensure that the section is earthed before staff starts working near OHE.
(xiii) OHE should not be charged until all staff, tower wagons, cranes etc. have cleared the
block section.

18.11 DUTIES OF SECURITY OFFICIAL / OFFICER

Main functions of the Security Department can be broadly classified as:-

a. Co-ordination with GRP and Local Police.
b. Crowd management.
c. Protection of luggage.
d. Protection of railway property.

(1) Liaison with Civil Police:

(i) In case of sabotage, liaison with Local Police & officials of district administration and
get early clearance.
(ii) Clearance should be obtained as expeditiously as possible, for starting restoration
work.
(iii) Additional manpower should be requisitioned from local police officials and district
administration for purpose of crowd control.
(iv) Exemption should be obtained from SP of the district for waiving off formalities of
Post Mortem of dead bodies.
(v) Obtain assistance from GRP and Local Police as and when required.

(2) Crowd Management:-

The first problem at an accident site is that of surging crowds. Carrying out any
kind of rescue and relief operation becomes next to impossible. Railway men
who try to undertake any kind of rescue and relief work become victims of mob fury.
(i) Cordon off the site and prevent unauthorized entry of outsiders.
(ii) Segregate the area of accident by putting up temporary barriers using nylon ropes or
any other makeshift device available at the scene so that outsiders do not disturb the
site or hamper rescue operations.

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(iii) These barriers should be at quite some distance away from the track, so that MSO,
PAC and SOs are inside the cordoned off area.
(iv) Provide barricade and ask for additional force to control crowd during VIP visit
(3) Protection of luggage:-
i. Protect unclaimed luggage of passengers till these are duly taken over by Commercial
department for safe custody.
ii. Unclaimed luggage of passengers should be isolated and stacked coach-wise, with
proper labeling indicating coach no. from which recovered.
iii. If possible, the cabin number inside the coach should also be indicated.
iv. All such unclaimed luggage should be protected till they are handed over to claimants
or taken over by Commercial department.
v. Unclaimed luggage should be stored in a safe place, preferably, part of the same school
building which is being used for preserving dead bodies.
vi. These should be stored in separate rooms coach wise so that it is easy for relatives to
identify.

(4) Protection of Railway property:-

a. Protect Railway consignments/goods/parcels till these are duly taken over by
Commercial department and dispatched to nearest station for proper disposal.
(ii) Guard perishables till they are auctioned off at site or till they are dispatched to
nearest station for being auctioned.
(iii) RMS consignments on the train should be shifted to school building for safe custody till
Postal Authorities come and take over custody.
(iv) Provide security for the cash withdrawn for payment of ex-gratia by the Commercial
department.
(v) Preserve all clues and evidences regarding probable cause of the accident and
ensure that these do not get disturbed.
(vi) Ensure that no railway staff tampers with any track fittings, or rolling stock parts.
(vii) Anybody found moving under suspicious circumstances should be questioned.
(viii) No Railway staff should be allowed to move about near the accident site with loose
or piece meal equipment.
(5) General:-
i. RPF personnel should respond to any call for assistance to rescue victims and
transport them to the nearest hospital.
ii. 3 hourly Sitreps will be updated by field personnel at the scene of incident to the RPF
functionary in the MSO giving the latest situation.
RPF Assistance Post will be established within the PAC so that people needing help
can approach RPF
18.12 DUTIES OF PRO
i. On getting the information proceed to the Emergency Control Room
ii. Collect the details on real time basis from the Emergency Control.
iii. Only the reliable details as confirmed by the Site Manager are to be given to
the Print/Visual Media.

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18.13 DUTIES OF PERSONNEL OFFICERS

i. DPO shall direct an Officer/inspector to site
ii. Such official shall be available round the clock in shift to look after the welfare of the
injured persons in hospitals
iii. Issue passes to the relatives escorting the injured and taking them back home
iv. Assist Doctors in collecting details of injured/dead and shifting them to hospitals.
v. Issue complimentary return journey passes to relatives for escorting injured and taking
them back home.
vi. Man personnel branch counters in PAC and discharge duties listed out for those counters.
vii. Convey such information to Sr.DCM .
(1) Staff matters:
i. First problem is of identifying railway personnel.
ii. They should be supplied with orange coloured armbands to be kept in ARMEs/ARTs.
iii. Adequate number of armbands, gloves and facemasks should also be provided in
the ARMEs/ARTs.
iv. Second problem is of communicating with railway personnel in the crowd.
v. Microphones/loud speakers provided in ARMEs/ARTs should be used both for crowd
control as also for giving instructions to railway personnel working at accident site.
vi. Once initial rescue operations have got underway, arrangements have to be made for
water and food for railway staff working at site

18.14 DUTIES OF FINANCE OFFICIAL / OFFICER

i. Making available sufficient amount of cash for meeting emergent expenses.
ii. Opening of current account in a local bank and getting permission for over draft facilities so that
large amount of cash is not required to be carried from far off stations.
iii. Issue of cheques for making of enhanced ex gratia payment, if so announced at accident site
by Hon'ble MR.

18.15 DUTIES OF DIVISIONAL SAFETY OFFICIAL / OFFICER

i. Proceed to the site of accident by the first available means.
ii. Ensure the clues are preserved and video/still photos are taken as needed.
iii. Ensure that the front and the rear portions are cleared from the site.
iv. Ensure that joint measurements/ observations are recorded in the prescribed Performa.
v. Ensure that the evidence of the train staff, station staff and public are recorded on the spot.
vi. Addresses of the passengers willing to give statements later should also be obtained.
vii. Ensure proper co-ordination among all departments for efficient Rescue, Relief and Restoration
work.
18.16 DUTIES OF DIVISIONAL OPERATIONS MANAGER
Immediately after getting the information,
i. All section TI s and Supervisory SMs& SMR should be directed to reach the accident site by
first available means.

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ii. Similarly additional RG/LR staff from the section should be sent to 3 stations on either side so
that SMs can be free for going to accident site.
iii. Since considerable number of shunting is required to be performed at adjoining stations, 2
traffic supervisors in 2 shifts should be posted at adjoining stations on each side.
iv. Ensure that Engineering vans of the ART are placed nearest to the accident site. For this
purpose, Engineering van/wagon should be placed closest to site of accident by sending it
in pushing condition.
v. Ensure that the medical relief van, Breakdown Specials are ordered, moved and reach the
spot without any detention.
vi. Ensure the marshalling of the crane if needed while proceeding to the accident spot.
vii. Inform District Collector and other Civil authorities with details.
viii. Open an Emergency Disaster Co-ordination Unit in the Control Office
ix. Plan for regulation of Passenger/Express trains, cancellation, diversion, and termination
short of destination in consultation with the Headquarters in time.
x. Ensure efficient movement of relief train, engine, tower wagon etc., between the site and
the station for quick restoration in consultation with the Site Manager available at the site.
xi. Ensure prompt transport of stranded passengers, at the site and clearance of passengers
held up at other stations in coordination with the Commercial department.
xii. Check the information of passengers dead, injured verified with the Railway Doctor and
approved by the Site Manager.
xiii. Details of the dead/ injured, their originating and destination stations, ticket number,
Hospitals to which sent for treatment and details of the kith and kin to be obtained from
the site and relayed to the emergency control etc.,
xiv. Ensure proper logging of all the events.

18.17 DUTIES OF DIVISIONAL RAILWAY MANAGER

ON GETTING EMERGENCY CALL:
i. Collect details of accident and assess the situation.
ii. If necessary proceed to the site.
iii. Give clear directions to Officers in connection with rescue and relief work.
iv. Nominate an officer to man control office.
v. Depute ADRM as in charge in Control office.
vi. Order to keep a vehicle ready for immediate use at Control Office.
vii. Arrange to advise the Home Secretary/ Chief Secretary or other officers of the state
in case of sabotage for prompt attendance of the Supdt. of Police.
viii. Monitor that each department renders prompt assistance.
ix. Arrange for collection of clues/ evidence.
x. Appoint a reporter in case of serious accident.
xi. Ensure taking joint observation / readings by Supervisors

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Chapter - 19
SITE MANAGEMENT PLAN
There are two aspects of Disaster Management work at an accident site. Firstly, rescue, relief and
restoration operation, which is carried out by one set of functionaries. Second aspect pertains to
rehabilitation of accident involved passengers, taking care of dead bodies, dealing with their
relatives etc. for which a different set of functionaries are required. For managing these two distinct
aspects of DM work two separate establishments should be set up at an accident site.
19.0 Main Site Office :
(i) Main Site Office (MSO) should be set up at the accident site.
(ii) This will be some kind of a control office to be located near the centre of the accident site.
(iii) This is basically meant for catering to operational needs of railway in rescue, relief and
restoration work.
(iv) MSO is to be manned by staff of relevant departments such as:
- Medical,
- Commercial,
- Operating,
- Safety,
- Security,
- Public Relations,
- Mechanical,
- Electrical,
- S&T,
- Engg.
(v) MSO will be provided with all facilities similar to a control office.
(vi) Adequate lighting with generator backup should be provided in the MSO.
(vii) Adequate number of telephonic links to Divisional Emergency Cell and Headquarters.
Emergency Cell should be provided. Preferably each department in the MSO should be given
an independent telephone.
(viii)Satellite telephone should be installed in the MSO.
(ix) MSO should be provided with FAX, Loudspeakers, P.A. system with conference facility for
press briefing to be arranged by S&T Dept. S&T. Dept should also arrange photocopier and
PCs. in consultation with Dy.CSTE (Tele)
(x) PC/Laptop should be connected to Internet (if feasible) for e-mailing of details update to all
concerned, including Divisional Emergency Cell, Headquarters' Emergency Cell and Helpline
Enquiry Booths.
(xi) A big banner displaying 'MAIN SITE OFFICE' should be put up at a prominent place at the
entry to the shamiana.
(xii) Similarly there should be sufficient number of signages indicating the way to MSO
on approach roads etc.
(xiii) MSO at the site will be manned by Sr. Supervisors on round the clock basis in 12 Hrs. shift
duty.

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(xiv) Officers will not be permanently stationed in MSO. They will move about the entire
accident site supervising and monitoring working of their department at different activity
centres. However, they will keep coming to the MSO off and on and will keep in touch with
their departmental functionaries in MSO.
(xv) Various functionaries in the MSO will monitor and co-ordinate the working of their
departments, and assistance required by them, if any.
(xvi) Each functionary at the MSO will maintain a logbook. Flow of information both incoming
and outgoing would be recorded along with the time and names of officers/staff who were
given the message.
(xvii) MSO will basically supervise the working of 2 SOs and co-ordinate with Divisional and
Headquarters' Emergency Cell.
(xviii) Functionaries of different departments in SOs should provide updated information
regarding progress of work to their counterparts in MSO.
(xix) This updated information should be provided once in every 2 hours as per the following
timings:
The information to be updated every ½ hour initially and then every 1 hour.
19.1 Site Office:
i. Depending on the spread of the accident site, Site Offices (SO) on the same pattern as the
MSO should be setup.
ii. If the site is spread out over >300 metres 1SO and > 400 meters 2SOs should be setup.
iii. Representatives of same departments as in MSO should be present in SOs also. However,
they should be either one or at most 2 men per department.
iv. SOs will serve as co-ordination centres for various teams that are working spread out over
different geographical locations.
v. Each SO will oversee the working of DM teams at each end of the accident site.
vi. Jurisdiction of each SO will extend to all men and materials belonging to ARMEs, BD special
and ART at the accident site.
vii. SOs should be provided with loudspeakers for making announcements.
viii. SOs should be provided with direct telephone links to MSO.
ix. However, SOs should not be provided with telephone links to either Divisional Emergency
Cell or Headquarters' Emergency Cell. This will ensure that there is minimum telephonic
disturbance from outside to teams, which are actually working at the accident site. It will
also ensure that outflow of information from accident site goes out from MSO only.
x. Members of different teams of each department working at the accident site in rescue,
relief and restoration work should provide updated information regarding progress of work
to their respective functionaries at the MSO.
xi. This updated information should be provided once in every 2 hours as detailed at 1(xix)
above.

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19.2 Passenger Assistance Centre

19.2.0 Need for setting up of Passenger Assistance Centre:
(i) Relatives of passengers who arrive at the accident site are already traumatized by
the tragedy.
(ii) They arrive at an unknown location with no place to stay, no friend or acquaintances
and not knowing whom to turn to.
(iii) The problem is made even more challenging since many relatives and next of kin
come from far-flung areas in some other state.
(iv) Being semi literate and from different parts of the country some of them are not
even familiar with the local language. For them even communication becomes a
problem.
(v) In addition to above, complex legal formalities & multiplicity of paper work is
required to be completed before dead bodies are handed over to their next of kin.
(vi) For taking care of relatives of passengers, providing them with succour in their hour
of agony and for guiding them sympathetically, some kind of an assistance centre is
required.
19.2.1 Formalities required to be completed by relatives of passengers:
(a) Sequence of formalities that are required to be completed by relatives of injured
passengers includes:
(i) Locating the name of the passenger on reservation charts, in case passenger was
travelling in reserved accommodation.
(ii) Going through the list of injured and dead passengers to find out whether the name
appears.
(iii) In case the name is not available in the list, then taking a round of different hospitals
to find out whether their relative has been admitted in one of them in an
unconscious state.
(iv) Hospitals are generally at separate locations, sometimes even in different towns; and
commuting becomes a problem.
(v) In case the passenger can be located in one of the hospitals, they have to find out
the severity of injuries, likely period of hospitalisation, etc.
(vi) Collect the Ex gratia paid by Railways.
(vii) Try and locate missing luggage of the injured passengers. For this they have to take a
round of the building where all unclaimed luggage have been kept.
(viii) Next they have to arrange for a place for them to stay.
(ix) Arrange for medicines/diet etc. and payment of hospital bills, if required.
(x) Thereafter, they have to keep in touch with the hospital and get their relatives
released.
b) Additional formalities that are required to be completed by next of kin of dead
passengers include:
(i) In case the passenger could not be located in any of the hospitals, then they have
to go to the building where unidentified dead bodies have been kept.

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(ii) Take a round of various rooms where bodies have been kept, examine each body
and try and locate their near and dear one.
(iii) Identify the dead body, if the same has been extracted by then otherwise wait for
all bodies to be extracted and try and identify their relative.
(iv) In case they fail to identify the same then they have to go through photographs of
unidentified bodies taken at site.
(v) After the body is finally identified, they have to produce proof of relationship for
Railways to entertain their claim.
(vi) Obtain death certificate from the Railway Doctor.
(vii) Obtain post mortem report, from the Govt. Doctor who has performed post
mortem on the body.
(viii) Obtain official death certificate from the local municipality.
(ix) Accept of ex gratia payment from Railways.
(x) Collect forms for lodging claim for compensation in RCTs.
(xi) Take over custody of dead body from the local police.
(xii) Perform last rites at the same place or take back the body to their native place,
depending on circumstances.
(xiii) Make arrangements for their return journey back to their native place.
19.2.2 PROBLEMS ENCOUNTERED BY RELATIVES:-
(i) Each of these formalities are under the jurisdiction of a different agency, either railway
or police or civil administration or local administration.
(ii) In such a situation the level of co-ordination between these various agencies leaves
much to be desired.
(iii) Sometimes it even takes up to 48 hours before these entire documentary formalities
can be completed.
(iv) In most cases relatives have to run from pillar to post for completing all these
formalities and the bitter experience leaves them permanently antagonised towards
Railways.
(v) For this purpose a single window clearance system should be available for relatives and
next of kin.
19.2.3 PASSENGER ASSISTANCE CENTER: DETAILS
(i) The MSO should have a Passenger Assistance Centre located towards the rear side, away from
the track, for rendering help to passengers and their relatives.
(ii) This is basically meant for catering requirements of passengers and their relatives/next
of kin, and for providing a single window clearance for all types of formalities.
Passenger Assistance Centre should be separate from the MSO so that it does not
interfere with normal rescue and relief work.
PAC will be manned by staff of relevant departments such as:
Operating,
Medical,
- Commercial,
- Security,
- Personnel.

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(iii) There should be only one such PAC, and all railway resources should be pooled into
it.
(iv) SOs should not have any small PAC located in the rear. It is likely to create logistic
problems.
(v) A big banner displaying 'PASSENGER ASSISTANCE CENTRE' should be put up at a
prominent place at the entry to the shamiana.
(vi) Similarly there should be sufficient number of signages indicating the way to PAC on
approach roads etc.
(vii) Railway staff fluent in the language of relatives should be posted for doing work of
interpreters.
(viii) Post mortem formalities should be waived off so that one reduces number of
formalities.
(ix) Different counters should be provided in sequence for each of these formalities, so
that the entire exercise can be completed in about an hour.
(x) Functionary concerned from the local Municipality who issues Official Death
Certificate should be made to come and sit in the PAC so that these certificates can be
issued immediately without any delay.
(xi) PAC should have different counters for various purposes in following sequence:
(a) Reservation Chart for locating the name.
(b) List of dead and injured along with name of hospital. The name of passenger
involved should be checked up from the list of dead or injured if available, and
their current status informed.
(c) Counter for providing Commercial Supervisor or Welfare Inspector as escort
along with a vehicle, for accompanying the relative and going to hospital or
mortuary.
(d) Railway doctor for issue of Medical Death Certificate.
(e) Govt. Doctor for issue of Post Mortem Certificate, in case the same is necessary.
(f) Municipality official for issue of Official Death Certificate.
(g) Local police for issue of authority for handing over of dead body.
(h) Claims counter payment of ex-gratia and issue of Claims Compensation form.
(i) Counter for helping performance of last rites in case relatives decided to
cremate the body there itself.
(j) Pass counter for issue of return journey pass.
(k) Return journey facilitation counter for making arrangements for return journey.
19.3 FIRST AID POSTS:
(i) Medical Posts should be provided in both MSO and PAC.
(ii) Medical Post in MSO will provide first aid to injured passengers after extrication, assess their
injuries and make arrangements for sending them to nearby hospitals.
(iii) Medical Post in PAC will keep all records of injured and dead passengers, names of
hospitals where they have been admitted etc.
(iv) First Aid posts should be provided in SOs.
(v) This will be meant for treating passengers and classifying their injuries before they
are sent for admission to various hospitals.

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19.4 SETTING UP OF MSO, SO AND PAC:

(i) One SSE/Works shall be exclusively responsible for setting up of these facilities. He
shall undertake the following:
- Move along with sufficient staff for setting up of these facilities.
- Immediately start setting up of the tent age accommodation after taking out
tents and shamianas provided in ARTs.
- In addition, he should also request agencies, which provide tent age
accommodation on contract.
(ii) Bridge unit will assist in setting up tentage and above-mentioned facilities. Bridge
Unit will take with them sufficient Manila ropes, wire ropes, survey instruments,
binoculars, helmets, life jackets, ladders and other equipment. Nylon ropes should
be sufficient in length to ensure barricading at sites and camping areas.
(iii) Sufficient facilities for erecting temporary stage/scaffolding etc. should also be
organised, if required at site.
(iv) Few temporary toilets should be provided at one location in addition to number of
urinals at 3 or 4 places.
(v) Water Tankers will be ordered for supplying water at site and arrangements shall
also be made for drinking water. P
(vi) Temporary kitchen in tents/shamian as is to be set up so that catering unit or IRCTC
can provide cooked food to staff working at accident site.
(vii) About 100 folding chairs should also be arranged.
(viii) Bridge Line staff will have list of divers who in case of emergency can be hired for
rescue or restoration operations wherever site is surrounded by deep water.
(ix) Signages for both MSO and PAC should be provided at prominent locations.

19.5 COLLECTION AND DISSEMINATION OF INFORMATION CHANNEL OF COMMUNICATION:

The following would be the responsibility and channel both for collection as also
dissemination of information. Before each shift goes off duty, details of work done should
be updated in the SO. The SO should in turn update the MSO regarding the latest progress.
This updated information would be conveyed to Divisional Emergency Cell every 2 hours.

(a) Number of dead and injured Medical Department:

(i) Medical department at site should confirm the number of dead.

(ii) Doctors in charge of various teams working on different coaches should give
3 hours report to Medical counter in SO who in turn will inform MSO.
(iii) Number of injured passengers.
(iv) Type of injuries, whether grievous, minor or trivial.
(v) Names of injured, and names of various hospitals where injured have been
sent.

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(b) Identification of dead bodies Commercial Department:

(i) Ex gratia paid to injured.

(ii) Number of dead bodies identified.
(iii) Ex gratia paid to dead.
(iv) No. of bodies handed over to relatives.

(c) Number of coaches dealt with Mechanical Department:

1. No. of coaches thoroughly searched.

2. No. of coaches made off track.
3. No. of coaches yet to be dealt with.

********

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Chapter – 20
MEDIA MANAGEMENT PLAN
20.0 OBJECTIVE
20.0.1 To post the public with factual information
20.0.2 To create a positive public opinion
20.0.3 To create a healthy relationship with the media.
1. Any accident which may reflect in the media shall be reported to Public Relations Branch by
Control.
2. Depending upon the gravity of the situation, PRO or his representative will immediately
position himself in the Control.
3. Either PRO or his representative shall proceed to the accident spot, whenever required, to
take charge of PR work at the site.
4. Meanwhile, PR official stationed at the Control office will obtain more details from the site
for information of media.
5. The Public Relations officer, on arrival at site of accident shall collect factual information
from the officer-in-charge of the accident site and then relay the same to the media men at
site and also to PR representative in the Control. Thus, an on line communication channel
will be established to keep media informed of all important details.
6. Railway's endeavour shall be to ensure that only factually correct and confirmed information
is relayed to the media and no inflated or exaggerated version of the fact reported in the
Press.
For this purpose, the following actions shall be taken.
(i) Unconfirmed news having no proper source shall not be relayed to media.
(ii) No one except the PR representative stationed at Control office/site shall relay any
information to the media.
(iii) No Railway men shall express or voice any criticism, opinion or views at any point of
time about the accident.
(iv) Only DRM, PRO and officer authorized by the DRM is competent to interact or give
interview to media.
This is as per rule No.11 of Railway Servant Conduct Rules, 1966.

(v) The media may be given the following information.

a) Nature of the accident - place, exact location, Time, Train No. & Name, Names of the
dead and injured passengers.
b) Steps taken by Railways to render immediate medical attention, food and travel
facilities for the stranded passengers, communication facilities like cell phones, STD
phones.
c) Names of Hospitals where injured are being treated

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d) Facilities offered to the kith and kin of the victims - Payment of ex-
gratia.
e) Setting up of passenger assistance booths, Tele/Fax No., e-mail address etc.
f) Diversion of trains, road bridging, re-routing etc.
g) Probable restoration
h) Prima-facie cause of the accident will be relayed to press only with the approval of GM.
Sabotage, even if suspected, will not be relayed to Press, without the approval of GM.

vi) Convenience and conveyance of media shall be taken care of by PR personnel with the
assistance of Commercial representatives at site. The media persons are to be taken to
the hospitals where the injured are being treated.

(vii) Commercial department must ensure that list of passengers who travelled by the
accident involved train along with the list of dead and injured in the accident shall reach
the PR official in Control office/site by the fastest possible means.

*********

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Chapter - 21
DISASTER RESPONSE - CO-ORDINATING CENTRES
21.0 DISASTER CO-ORDINATION CENTRE:-
 This unit exercises control, co-ordinates and arrange supplementary assistance to the
accident site.
FOLLOWING ARE THE IMPORTANT ACTIVITY OF THIS UNIT.
a) Collection of information from site
b) Conveying information to various emergency counters
c) Conveying information to Central Control in Headquarters.
d) Information to State Govt. Officials/Commissioner of Railway Safety.
e) Ensuring availability of men and material.
f) Ask for assistance from adjacent division if required.
g) Coordinate movement of food to accident site, if needed.
21.1 ACCIDENT DETAILS TO BE AVAILABLE:-
i. Accident details would include, number of dead and injured,
ii. Break up of type of injuries, such as grievous, simple etc.
iii. Disposal of injured passengers in various hospitals.
iv. Names of injured passengers.
v. Officials in charge of Helpline Enquiry Booths would display the list of injured
passengers on the notice board.
vi. For this purpose Computer printout of e-mail received should be taken out and
displayed at number of places at the station.
vii. Normally, list of injured passengers is available quickly since most injured passengers
are conscious and are in a position to give details of their names, addresses etc.
viii. Identification of dead bodies takes much longer since either:
- They were travelling alone, or
- Their companions are injured and are not in a position to identify them; or
- Their companions have also perished.
ix. Under such circumstances it is possible to identify dead bodies only when relatives
come from their hometown.
x. This aspect of identification of dead bodies and reasons for delay should be explained
to the public.
xi. Number of dead bodies identified, and their names should be available.
xii. This information would continue to be updated once every 3 hours and would
continue to be accessed for the next 4 to 5 days.

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(a) Information regarding running of trains:-

(i) Departure of unaffected front portion of the accident involved train, and its expected
time of arrival at destination.
(ii) Departure of unaffected rear portion of the accident involved train, its diverted route,
and expected time of arrival at destination.
(iii) Expected date and time of starting of relatives special from originating and destination
stations of the accident involved train, its stoppage enroute and its expected time of
arrival at intermediate stations.
(iv) Details of other trains that were scheduled to run on the accident affected section, but
have been:-
a) Delayed,
b) Regulated,
c) Diverted,
d) Rescheduled,
e) Short terminated,
f) Cancelled,
(v) Above information regarding running of trains would be required for initial 24 hrs only.
Thereafter, number of enquiries regarding train running would be very few.
(b) Refunds:-
(i) Booking counters at stations should be augmented for granting of refund to large
number of passengers who have been unable to either complete or commence their
journey as a result of the accident.
(ii) Refund of money should be granted for trains:
a) Delayed
b) Regulated,
c) Diverted,
d) Rescheduled,
e) Short terminated,
f) Cancelled,
(iii) Staff manning Refund counters should be thoroughly familiar with rules for granting of
refunds under such circumstances.
Sufficient amount of cash should be available at these refund counters for this purpose.
21.2 SETTING UP EMERGENCY CELLS IN DIVISIONS:-
i. Divisional Emergency Cell shall be opened immediately after receipt of
information of the accident at Divisional Control Office.
ii. This unit will exercise control, co-ordinate and arrange supplementary assistance to
the accident site.
iii. It shall function in a separate cubicle at Divisional Control Office provided with
centralised communication networks, hot line to the site and Headquarters.
iv. Sr.DOM will be overall in charge of the Divisional Emergency Cell and will function as
the Divisional Emergency Officer for the purpose of managing relief and restoration
operations from divisional level.
v. In case Sr.DOM is not available, DOM will be the Divisional Emergency Officer.
vi. In case both officers are not available, any other officer nominated by DRM will take
over charge.

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vii. Requirements of all departments for movement of men and materials to the accident
site shall be conveyed to the Divisional Emergency Officer, who shall arrange their
movement.
viii. Timings of 2nd and 3rd special trains to be moved from each end to the accident site,
carrying backup logistic support will be conveyed to all concerned.
ix. A Telecom official nominated by DSTE will also be available in this unit to coordinate
the provision of communication facilities.
x. He will keep a record of the numbers of Railway telephone, BSNL telephone and
INMERSAT phones provided at site and telephone provided at information
counters. This information shall be passed on to the Divisional Control Office and
also to the PRO of the Division.
xi. He should liaison with the BSNL officials in the area for immediate provision of
additional BSNL telephone/hot lines at the accident spot, nearest station and at special
enquiry counters duly utilizing the assets under his disposal where required.
xii. He will also coordinate the HQ Office of S&T Department for seeking assistance.
xiii. Telephone and FAX numbers of the accident site should be maintained functionary
wise for each functionary available in the MSO
xiv. Similarly telephone and FAX numbers of functionaries available in PAC should also be
available with the Divisional Emergency Cell.
xv. Telephone and FAX numbers of Helpline Enquiry Booths that would have been setup
at various stations on the division.
xvi. Names and phone numbers of hospitals where injured have been
admitted/shifted, along with number of patients.
xvii. Divisional Emergency Cell will collect updated information regarding all aspects of the
accident and pass on the same either telephonically or by e-mail to:
a) All Helpline Enquiry Booths within the division.
b) Headquarters' Emergency Cell.
xviii.Divisional Emergency Officer on duty shall chronologically record all information and
instructions received or given in a logbook.
xix. After relief, rescue and restoration work is completed, winding up of Divisional
Emergency Cells shall be decided by DRM.
21.3 MANNING OF DIVISIONAL EMERGENCY CELL IN SHIFT DUTY:
(i) Divisional Emergency Cell shall be manned round the clock by officers.
(ii) In addition to officers of the Operating Department, there will be officers of
Engineering, Mechanical, S&T, Electrical, Commercial, Medical, Security and
Personnel departments in the Divisional/Headquarters' Emergency Cell round the
clock.
(iii) Divisional Emergency Cell will be manned by Senior Scale/Junior Scale officers of all
departments in 12 hours shift duties round the clock (8 hours to 20 hours day shift
and 20 hours to 8 hours night shift).
(iv) Senior most officer of each department who is available in the Division shall be on
duty in the Divisional Emergency Cell during the day shift only. (8 hrs to 20 hrs)
(v) Senior most officer of each department shall issue a 12 hours roster for his own
department for the night shift. (20 hrs to 8 hrs)

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(vi) Round the clock roster of 12 hours shift duty should cover both officers and
supervisors
(viii) Same officers and supervisors should be repeated each day without any change or
rotation, for the next 4-5 days. This will maintain continuity and will ensure that
experience gained on the first day can be gainfully used on subsequent days.
21.4 RUSHING OF ARMES & ARTS TO ACCIDENT SITE:-
(i) Movement of ARME and ART should never be clubbed together. ARME should be
started first and moved separately for faster movement.
(ii) ARMEs and ARTs should be despatched from the base station, within the target time
stipulated. Departure of ARMEs and ARTs should not be delayed on any account
including arrival of doctors or officers. Anybody who is left behind can proceed later
on by next special train or even by road.
(iii) ARMEs must be run out within the target time, even without full complement of
doctors, if necessary. This will ensure that other doctors who are available at
accident site can utilise facilities of ARME after its arrival at site.
(iv) ARMEs and ARTs should be moved on top priority taking precedence over all other
trains. They should not be stopped anywhere en-route for picking up any one.
(v) Running lines at least on either side of the accident affected block section should be
kept clear of all trains. In case there are any stabled loads, the same should be lifted.
(vi) Freight trains on run towards accident site should be reversed and returned.
(vii) Fresh stabling, if any, should be done beyond 5 stations on either side.
(viii) Even for stabling beyond 5 stations, both up and down loop lines should not be
blocked at the same station.
(ix) For stabling beyond 5 stations, up loop and down loop should be blocked, at
alternate stations.
21.5 RUNNING OF SPECIAL TRAINS:-
Following special trains will be required to run in the given order of priority:
i. ARME.
ii. ART.
iii. Unaffected front portion of the accident involved train in case the same can be
moved.
iv. Unaffected rear portion of the accident involved train in case the same can be
moved.
v. In case the front and rear portions cannot be moved, and then they should be left as
they are.
vi. 2 empty coaching rakes, one from either end for clearing unaffected passengers of
the accident involved train.
vii. 2 empty coaching rakes, one from either end for being stabled at convenient
locations where watering and charging facilities are available. These stabled rakes
will be used for housing the staff working at accident site.

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21.6 SEQUENCE OF MOVEMENT OF ARMES AND ARTS INTO THE ACCIDENT

EFFECTED BLOCK SECTION:
i. The sequence of sending and taking out various trains into and out of the accident
affected block section should be planned carefully.
ii. Except for 140T cranes and Engineering specials, all other trains should be sent into
the block section with engine leading so that they can reach faster.
iii. If the unaffected front and rear portions of the accident involved train can be pulled
out, then these should be withdrawn before sending in ARMEs into the block section.
iv. After the unaffected front and rear portions have been pulled out, both portions
should be augmented by being patched up with extra coaches at the first Jn. station
enroute.
v. In case the front and rear portions cannot be pulled out then they should be left as
they are.
vi. After the ARMEs reaches adjacent station it should be sent into the block section,
vii. BD specials without cranes that have arrived should be pushed into the block section
after the ARME so that additional cutters, spreaders, hydraulic jacks etc. can be
made use of.
viii. After all equipments from BD specials have been unloaded at accident site and staff
has detrained, both BD specials should be withdrawn. These should then be kept 4
stations beyond.
ix. Empty coaching rakes that have been sent for clearing uninjured passengers should
be sent into the block section thereafter, while the ARMEs is still there.
x. After transshipment of passengers, both empty coaching rakes should be pulled out
and run out as passenger special to the original destination of the accident involved
train.
xi. After the work of ARMEs is over, all of them should be withdrawn and returned back.
xii. The front and rear portion of the accident-involved train should now be withdrawn
by sending diesel light engines into the block section.
xiii. ART with 140T crane should be marshaled as per site requirement and sent into the
block section with crane leading, one from each end.
xiv. Tower wagons should be sent in from each end following the ART.

********

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Chapter- 22
DISASTER RESPONSE : OFFICERS AT DIVISION
22.0 GENERAL:
22.1 INTIMATION OF ACCIDENT DIVISIONAL CONTROL OFFICE:
i. In the Divisional Control Office, information regarding an accident is generally received
either by the Section Controller or the TPC/PRC. Section controller gives orders to Dy.SS /
SRR / MAQ for sounding the siren for ARMEs and ARTs.
ii. In most cases, the First Information Report also intimates the approximate number of
coaches involved and a rough estimate of the likely number of casualties (such as 'heavy
casualties expected').
iii. Accidents involving a passenger carrying train where the first information says that heavy
casualties are expected, should prima-facie be treated as a Disaster.
iv. The moment information regarding an accident involving a passenger carrying train is
received in the Divisional Control Office; the siren in the Divisional office should be
sounded for alerting all on-duty functionaries.
v. After all on-duty functionaries gather around the Section Control board they will be
briefly informed about the accident.
vi. Each functionary will thereafter resume his position and take steps to set in motion
activities required of him.
vii. TPC will switch off OHE in case it has not tripped. OHE will not be restored even on
adjacent line unless confirmation has been received from site that adjacent line is not
obstructed and OHE is alright.
viii. PRC will inform his departmental officers and supervisors.
ix. CHC will first inform Hospital Casualty. Thereafter he will inform officers and supervisors
as given below:
x. Each departmental functionary will inform divisional officers and supervisors of his
department about the accident as detailed below

Functionary Officers and Supervisors

a) CHC Hospital Casualty, DRM, ADRM, CMS/MS
Sr.DOM, Sr.DSO, DPO, DFM, Sr.DEE/G.
b) BTC Sr.DEN/Co, DENs
c) TPC Sr.DEE/G, Sr.DEE/TRD
d) PRC Sr.DEE/TRD, Sr. DME
e) C&W Sr.DME
f) Commercial Control Sr.DCM, PRO
g) Security Control DSC
h) S&T control Sr. DSTE

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xi. For this purpose, all functionaries working in the Divisional Control Office will have a
ready list of telephone numbers (Railway, BSNL and Mobile) of all officers and
supervisors of their departments.
xii. After CHC has informed Hospital Casualty, DRM, ADRM and Railway Doctors, he will
then inform Dy.Controller (Punctuality) or CHC in HQrs, Emergency Control regarding
the accident.
xiii. CHC will inform nearest Police station / District administration and nearest civil
hospitals for assistance either through nearest Station Manager or himself.
xiv. In case the accident site is far off and going by air would be faster, then either
helicopters or special Air Force planes may be organized from the IAF base or by private
hiring.
22.2 INTIMATION OF ACCIDENT TO RAILWAY DOCTORS:
CHC will inform the Hospital Emergency of Railway Hospital regarding details of the
accident; Railway doctor on emergency duty shall undertake the following:

i. Note down time of receiving message.

ii Inform CMS, MS, and other Doctors & Para medical staff and instruct them to reach the
ARME immediately.
iii Collect necessary Medical team in the hospital.
iv Inform CMS about movement of ARME.
v Alert blood donors, SJAB, Civil defence Scouts and Guides or any other such
organisation.
vi Bare minimum medical team should remain in the hospital; rest of the doctors should
be rushed to the accident site.
vii Arrange to move Emergency box from ARME Scale-II locations to the accident site.
22.3 INFORMING NON-RAILWAY OFFICIALS BY THE DIVISION:
i. ADRM will inform the following regarding the accident: :-
SP/Dy.SP/GRP
IG/ADG/GRP,
District Collector,
ii. ADRM will also intimate and seek help from SCOUTS, CIVIL DEFENCE, NGOs, OIL
COMPANIES (for oil fire) and other department if required.
iii. In case POL rake is involved, then IOC/BPC/HPC officials should also be informed.
iv. In case Mail bags of RMS are involved, then Postal officials should also be informed.
v. Telephone numbers of all District Collectors, SPs. (Annexure - 3)
vi. Telephone numbers of IOC, BPC and HPC officials. (Annexure - 19)

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22.4 DIVISIONAL OFFICERS REQUIRED TO GO TO SITE:

(i) All concerned Divisional Officers required to go to the accident site should proceed
by first available means.
(ii) Road vehicles should be sent to accident site separately. Maximum number of road
vehicles should be sent to accident site from Divisional HQrs.
(iii) ARME shall be despatched within 20 minutes from double exit and within 25 minutes
from single exit sidings after sounding of siren.
(iv) DRM will proceed to the accident site; ADRM shall stay back at divisional HQrs. for
co-ordination work.
(v) All Branch Officers should proceed to the accident site. For this purpose, officers
heading different branches within the same department are referred to as Branch
Officers. For example, in Electrical department, TRD and 'General' will be considered
to be separate branches and both will be required to go to site.
(vi) The second senior most officer of each branch should stay back at divisional HQrs.
(vii) Of the remaining officers from each branch, a majority of both Senior and junior
scale officers should also proceed to the accident site.
(viii) Once it has become clear that the accident is a Disaster, then the 80/20 rule should
be followed:
(a) 80% of all officers should go to the accident site, and only 20% should stay back at
HQrs.
(b) Similarly, 80% of all supervisory staff should go to the accident site, and only20%
should stay back at HQrs.
22.4 SUPERVISORS REQUIRED TO GO TO ACCIDENT SITE:
i. At the divisional level 80% of all supervisors available in divisional HQrs. should
proceed to the accident site.
(ii) All other supervisors available in the field at other stations should also proceed to
the accident site.
(iii) Divisional Control Office should issue a recorded control message from DRM to all
Supervisors for proceeding to the accident site immediately by the fastest possible
means.
Group SMS Facility
This facility is provided in Control office to send group SMS to all Airtel CUG Phones . Using
this facility, Punctuality controller can send SMS to predetermined CUG Numbers at the
time of an emergency and save valuable time

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Chapter – 23
PASSENGER CARE
23.0 TRANSPORTATION OF MEN AND MATERIAL TO ACCIDENT SITE:
i. As soon as the ARME/ART siren sounds, Sufficient TTEs/TCs and about 50 licensed porters in
uniform should be collected together and rush to the accident site either by ART or first
available means. However, ART/ARME should not be detained on this account. The on duty
Commercial Supervisor at the station at that point of time should ensure that they proceed by
the ART itself and do not get left behind. If sufficient number of TTE/TC is not available, then
whatever numbers are available should be sent to the accident site by the ART.
ii. The 2nd and 3rd Special trains carrying backup logistic support to accident site, from each end,
can send more TTEs/TCs. TTEs from the Divisional squad should also be utilized for this
purpose. Sufficient cooks and catering staff from departmental catering or catering contractor
(including IRCTC) would be ensured at the site for arranging tea, biscuits, packed meals like
poories and vegetables to the stranded passengers, railways working force and other officials
at site.
iii. Sr.DCM should prepare section wise nominations of catering agencies both departmental and
private for rushing to site.
iv. Contact State Transport authorities for Buses etc.
23.1 HOSPITALIZATION OF THE INJURED
i. The general policy in the case of Railway accidents in which casualties occur is that of rapid
evacuation after rendering immediate and necessary First Aid.
ii. In the following special cases, the injured may be taken to a Private Hospital.
a) When there is no railway or non-railway hospital available within a radius of say 8 kms. of
the site of accident or
b) When the attending doctor certifies in writing that the treatment in private hospital is
necessary in the interest of the patient.
c) Except under the discretion of the doctor such injured passenger should normally be
eligible to the lowest class of accommodation/diet in private hospitals where different
scales are available.
d) Where the family of the injured person desires to be provided with a higher class
accommodation/diet, the family should give in writing to pay the extra cost involved
directly to the hospital authorities
iii. For this purpose, each division should make out a working arrangement with such private
hospitals as may be necessary in the areas served by them so that in an emergency injury
cases can be referred without loss of time to the hospitals concerned. To facilitate matters
and to avoid misunderstandings, the Chief Medical Director should draw up a list of such
private hospitals bearing in mind the Railway or non-Railway hospitals in existence in the
vicinity. The Chief Medical Director should also settle the charges to be paid to the hospitals
for such cases for each class of accommodation/diet etc.
iv. The bills by such private hospitals should be submitted through the Chief Medical Director
who will certify the correctness of the charges payable, before passing for payment by the

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FA&CAO. Payments to private hospitals under this Para can be arranged locally by the
Railways and the Ministry of Railways approval is not necessary. (Extract of Para 701(1) & Para
712 of Chapter VII of lRMM are given in chapter XIV).

v. When injured are admitted in non-railway hospitals, railway doctors should be deputed to
these hospitals to render necessary assistance, including supply of needed medicines, etc.,
which may not be available in these hospitals. They should also carefully monitor the
condition of the injured and maintain an updated list with all details. If more than one hospital
is involved apart from deputing doctors to individual hospitals, a Railway Doctor should also
be deputed to coordinate and maintain the centralized updated position .
23.2 CATERING ARRANGEMENTS:-
 The affected passengers and their relatives are to be treated with the utmost courtesy,
concern and sympathy to alleviate their trauma and discomfort. Officers and supervisors
should be assigned to talk to the injured to ascertain from them whether they wish to call
relatives. Free passes can also be given to the relatives.
 Arrangements for supply of meals, drinking water, tea, coffee, etc. not only to the injured but
also to other passengers of the affected train/trains should be swiftly organized.
 In this connection, Board's instructions vide their letter No. 89/Safety-I/4/3, dtd.22.9.89 is
reproduced below.
23.3 ARRANGEMENT FOR DRINKING WATER, FOOD AND BEVERAGES
i. Refreshments, food and beverages may be supplied free of charge to the affected
passengers, injured/or stranded. These may be arranged from the Railway and/or outside
sources as necessary including IRCTC or their contractors.
ii. The senior-most official at site shall have the powers to arrange conveyance of the
affected passengers free of charge by any available mode of transport and also incur
expenditure for carriage of passengers' luggage, etc. (Board's letter No.93/Safety-I/6/1
dtd.2.11.93)
23.4 WITHDRAWAL OF CASH FROM STATION EARNING
i) In order to meet accident related expenditure, officers can withdraw money from station
earnings duly following the procedure incorporated in Commercial Manual Vol.II Rule No.
2425. (Chapter XV)
ii) Before Sr.DCM leaves for accident site, he should withdraw sufficiently large amount of
cash from station earnings to meet with immediate requirements at the site.
iii) More should be withdrawn subsequently as and when required.
iv) Procedure and accounting as detailed below should be followed. (Para 11 and 12 below)
v) A Commercial Supervisor should be nominated for this purpose and he should withdraw
sufficient amount and carry it with him, duly escorted by RPF personnel.
23.5 HIRING OF VEHICLES:
i) A large number of road vehicles are required at an accident site for following
purposes:-
a) Taking injured passengers to hospitals.
b) Taking doctors and other railway officials to hospitals.
c) Clearance of uninjured passengers.
d) Taking dead bodies to mortuaries.
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e) Bringing men and materials, etc. to accident site.

f) Taking unclaimed luggage for being kept in safe custody.
g) Taking relatives to hospitals and mortuary.
h) Other miscellaneous work.
ii) For this purpose apart from whatever number of Railway vehicles may be available,
extra road vehicles should be hired.
iii) All road vehicles should be hired along with standby drivers for round the clock duty.
iv) Sufficient road vehicles should be attached to PAC for taking relatives to hospitals,
mortuaries etc.
v) Nominated railway staff to be attached to each hired vehicle round the clock
(even group 'D' would suffice) so that optimum use can be made of the vehicle.
vi) Buses from state transport authorities should also be requisitioned along with extra
drivers for round the clock duty.
vii) One railway staff should be put in charge of each bus on round the clock duty, who
will accompany the bus wherever it goes and bring it back in time (even group 'D'
would suffice)
viii) In case hospitals are in different towns, then road transport buses should be put on
fixed time round trip schedule for shuttling relatives from PAC to various locations and
back to PAC
ix) All hired vehicles and requisitioned buses should have stickers pasted on their front
and rear windscreens indicating “RAILWAY ACCIDENT DUTY”
23.6 CLEARANCE OF UNINJURED PASSENGERS:-
i) First of all, arrangements for water and food for stranded passengers should be made.
ii) Announcement should be made for registering names of safe passengers.
iii) Clearance of accident-affected passengers from accident site should be planned along
with Operating branch that will provide the empty coaching rake.
iv) Make announcement through PA System informing passengers regarding their clearance
from site either by:
- Front portion of the accident involved train
- Rear portion of the accident involved train
- Empty coaching rakes that have been brought to the accident site
- Road bridging that has been arranged.
v) Arrange adequate coolies for carrying passengers' luggage while they transfer to the
new train.
vi) In case of road bridging, arrange road transport to clear stranded passengers, record
details of passengers dispatched and relay particulars to Divisional Emergency Cell.
vii) Senior-most official at site shall have powers to arrange conveyance for affected
passengers free of charge by any available mode of transport and also incur
expenditure for carriage of passengers' luggage, etc.
23.7 PREPARING LIST OF INJURED PASSENGERS:
i) Collect list of injured passengers prepared by TS/TTEs/Train Conductors and assess
the situation along with Medical department.
ii) Separate lists to be prepared coach wise by Medical department.

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iii) The list should contain following details:-

a) If found Conscious: Name, sex, age, identification marks, and ticket number,
originating and destination station.
b) If found Unconscious: Approximate age, sex, identification marks, ticket
number and other particulars if relatives and friend are available.
iv) Once the preliminary list of injured passengers has been prepared, the list should be
signed by the CMS/MS In charge and a copy handed over to Commercial department.
v) This list should be input into the PC available in the PAC.
vi) The list should also be e-mailed to the Divisional Emergency Cell and Headquarters'
Emergency Cell.
vii) The list of dead and injured that is initially fed into the PC will thereafter be updated
periodically, as rescue and relief work continues.
23.8 AMOUNT OF EX-GRATIA PAYABLE:
i) The ex-gratia amount payable to the dependents of dead or injured passengers involving
in train accidents or untoward incidents under section 124 and section 124A of Railway
Act.1989 ( 24 of 1989) should be as given below.
a) The rate of ex-gratia in case of death is 15,000/- in case of simple injury is
Rs.500/- .
b) The rate of ex-gratia in case of grievously injured passengers who are
hospitalization will be as follows.
Period of hospitalization - Rate of ex-gratia
Up to 30 days of hospitalization - Rs.5,000/-
Up to further 6 months of hospitalization- Rs.1000/- per week or part
there of ,for the period of
indoor treatment.
Rs.500/- per week or part thereof, the
Up to further 6months of hospitalization- period of indoor treatment.
Note: a) The ex-gratia payment will be exclusively for passengers who are
grievously injured in train accident or untoward incident as defined under
section 123 of the Railways act 1989 and stay in hospital as indoor patients.
c) The ex-gratia is payable for a maximum period of 13 months.
d) The period of treatment as indoor patient for more than 30 days would need to
be certified by a Railway doctor for the purpose of further ex-gratiua payment
up to the period of 13 months. In case where the injured is taking treatment in
other than Railway hospital, but the treatment has to certified by Railway
Doctor.
e) Sr.DMO shall also keep track of such injured person taking treatment in other
Railway hospital, Sr.DCM/DCM shall keep co-ordination with Sr.DMO for the
purpose and arrange payment of ex-gratia every week at the door step of
injured person. Every care shall be taken by Sr.DCM/DCM to avoid any
inconvenience to injured person in such cases.
ii) Payment of ex-gratia will be made on the basis of categorization of their injuries made
out by doctors at site.

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iii) No ex-gratia payment would be admissible to trespassers; persons electrocuted by OHE

and road users at unmanned level crossings.
iv) Ex-gratia payment should also be made to railway staff killed or injured by a moving
train while performing their duty, for example, Gang men working on track when run-
over accidentally by a moving train.
v) Ex-gratia amount is to be paid in cash
vi) In case of injured passengers, ex-gratia should be paid to the injured passenger himself
or in case he is too ill to his relative in his presence.
vii) In case of death cases where relatives identify and claim the body, following precautions
are to be taken:
a) Photograph the face of the body from in front and from the side
b) Photograph the person taking the ex-gratia payment
c) Record the relationship of the person claiming the body along
with details of proof, if any.
d) In case the HON'BLE MR announces enhanced ex-gratia, then the
enhanced amount should be paid by cheque by Accounts
department.
e) Ex-gratia paid is not to be adjusted against claims compensation
payable as decreed by RCT subsequently.
viii) Payment should be arranged preferably on the spot by a senior scale officer nominated
by DRM after making such enquiries as can be reasonably made on the spot after
immediate needs by way of medical attendance etc. to injured persons have been
attended.
ix) For payment of ex-gratia and to meet other expenses at site, one Commercial Inspector
authorized by Sr.DCM shall withdraw Rs. 5 lakh from station earnings of a nearby
station, and shall be available at site duly escorted by RPF personnel.
x) Sr.DCM/DCM will ensure availability of sufficient cash for payment of ex-gratia/refund.
23.9 CLAIMS COMPENSATION:-
i) Injured passengers and next of kin of deceased passengers must be supplied with blank
claims compensation forms along with Claims Booklet explaining complete procedure.
ii) Photocopy of a filled up Claims Compensation form may also be given along with the
blank form so as to help them in filling it up.
23.10 LUGGAGE AND CONSIGNMENTS:-
i) As and when unclaimed luggage and personal belongings are taken out from coaches,
a list should be made coach wise, and each item should be tagged with coach no.
ii) A list of each item with distinguishing marks should be made.
iii) If possible, the cabin number inside the coach should also be indicated.
iv) Luggage claimed should be handed over on satisfactory proof of ownership
v) Unclaimed luggage and personal belongings of injured/dead passenger should be
taken possession of for safe custody.
vi) Unclaimed luggage should be stored in a safe place, preferably, part of the same
school building which is being used for preserving dead bodies.
vii) These should be stored in separate rooms coach wise so that it is easy for relatives to
identify.

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viii) A list should be displayed outside each room indicating the coach no. whose luggage is
stored there.
ix) It is the responsibility of Commercial department to take charge of all unclaimed
luggage etc. These should be taken over from the charge of RPF.
x) Booked luggage, parcels and consignments available in SLRs, VPUs etc. should be taken
out and sent by road to nearest Jn. station for safe custody.
xi) Booked perishables available in SLRs, VPUs should be taken out and either auctioned
at site or sent by road to nearest Jn. station for being auctioned.
xii) RMS consignments on the train should be shifted to school building for safe custody till
Postal Authorities come and take over custody.
23.11 WITHDRAWAL FROM STATION EARNINGS - PROCEDURE
i) In order to meet accident related expenditure, officers can withdraw money from
station earnings duly following the procedure incorporated in Commercial Manual
Vol.II Rule No. 2425
- Departmental expenditure necessitated by floods, accidents or earthquakes,
etc.(sub rule 8)
- Ex-gratia payments to persons involved in train accidents. (Sub rule 22).
ii) The nominated supervisor in charge of the department concerned may
alone withdraw from station earnings through a requisition in respect of
the above items specified in rule 2425 of the IRCM.
iii) This requisition should be made in the form appended below indicating
the officials making such withdrawal, the departmental officer concerned and also
the purpose of withdrawal.
From To
Name of Supervisory Official Station Master
Designation Station
Please arrange to pay from Station Earnings an amount of
Rs.______(Rupees_____________________________) towards
___________________ (Purpose to be indicated). This is one of the
authorised items of withdrawal from station Earnings. The expenditure is
chargeable to the head_____________.

Accounting Authority _____________

Controlling Officer ___

Designation ________
Station ____________
Payment made from Station Received an amount of Rs.________
earning amount: from station earnings

Signature of Signature:
SM/SS Designation

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iv) The requisition is required to be prepared in triplicate, one to be kept as record, the
second to be presented to the Station Master for arranging payment against proper
acknowledgement and the third to be sent to the DFM concerned duly
countersigned personally by the Divisional Officer of the department.
(v) Any failure by the supervisory official withdrawing the cash to observe the above
instructions or any other irregularity will render him personally responsible and
liable for action under Discipline & Appeal Rule.
23.12 WITHDRAWAL FROM STATION EARNINGS - ACCOUNTAL
Branch Officer concerned shall forward requisitions received from

********

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Chapter – 24
MANAGEMENT OF OTHER DISASTERS
24.0 BIOLOGICAL DISASTERS
24.0.1 Epidemics
An epidemic is defined as the occurrence of an illness or other health-related event that is clearly in
excess of unexpected occurrence. A disease epidemic or outbreak is the occurrence of cases of a
particular disease in excess of the expected, therefore, demanding that emergency control measure
be implemented.
24.0.2 Mitigation measures
Structuring the health services is important to have clear understanding of roles and
responsibilities of the public health system. Organizational preparedness and the coordination
mechanism is required right from the Railway medical units State and District to the sub center level
which is manned by the village health nurses or the health workers.

Contingency Plan for response should be prepared after identifying the epidemics that are likely to
occur in the region. Early warning through a surveillance system is the primary requirement so as to
have an effective response and prevent any outbreaks. For this, surveillance need to be carried out
at a regular basis through the routine surveillance system by involving the health tier system. Maps
of all the health facilities in each division with an inventory of drugs and vaccines, laboratory set
ups, list of contact number of doctors and supporting staff etc., needs to be kept ready and updated
at regular intervals.

Training need to be given to so as to build the capacity at all levels. Training will help to cope better
during the emergency response period for epidemics.
Personal Protection through vaccination is an effective mitigation strategy and will protect the
persons at risk.
24.1 NUCLEAR AND RADIOLOGICAL DISASTER
Nuclear / Radiological Emergencies
Any radiation incident resulting in or having a potential to result in exposure and / or contamination
of the workers or the public in excess of the respective permissible limits can lead to a nuclear /
radiological emergency.
After due consideration of the nature and consequence of all the possible scenarios, these
radiological emergencies have been broadly classified into the following categories.
(4) An accident taking place in any nuclear fuel cycle including the nuclear reactor, or in a
facility using radioactive sources, leading to a large scale release of radio activity in the
environment.
(5) A 'critically' accident in a nuclear fuel cycle facility where an uncontrolled nuclear chain
reaction takes place inadvertently, leading to bursts of neutrons and gamma radiations.
(6) An accident during the transportation of radioactive material.

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(7) The malevolent use of radioactive material as a Radiological Dispersal Device by terrorism
for dispersing radioactive material in the environment.
(v) A large-scale nuclear disaster, resulting from a nuclear weapon attack, (as had
happened at Hiroshima and Nagasaki) which would lead to mass casualties and destruction
of large areas and property.
Normally, nuclear or radiological emergencies (referred to in points (i) to (iv) above are within the
coping capability of the plant/ facility authorities. A nuclear emergency that can arise in nuclear fuel
cycle facilities, including nuclear rectors, and the radiological emergency due to malevolent acts of
using Radiological Dispersal Devices are the two scenarios that are of major concern. The impact of
a nuclear disaster (scenario at v) will beyond the coping capability of the local authorities and it calls
for handling at the national level.

24.1.1 Vulnerability of Nuclear Facilities ;

Identification of a Rail net work close to a nuclear facility needs to be done by the Zonal Railways.
As regards the vulnerability of various nuclear fuel cycle facilities to terrorists attacks, these
facilities have elaborate physical protection arrangement in place to ensure their security. The
structural design of these, the release of any radioactivity outside the plant area itself and hence
the public are not likely to be exposed to radiation.
While their radioactive strength is in itself a deterrent to pilferage, the radioactive sources can still
be stolen and used in a Radiological Dispersal Device or Improvised Nuclear Device. Essentially, a
Radiological Dispersal Device is a conventional explosive device in which the radioactivity in the
environment.
A Radiological Dispersal Device is not a weapon of mass destruction. Normally, the use of a
Radiological Dispersal Device by itself would not result in fatalities due to radiation. The fatalities, if
any would primarily be due to the explosion. However, it may contaminate a reasonably large area,
besides its main potential of causing panic and disruption.

Accidents during the transportation of radioactive materials are of low probability due to the special
design features of the containers in which they are transported and special safety and security
measures (to take care of all possible threats/eventualities, including the threat from misguide
elements) which are laid down to be followed during actual transportation.

A network of 18 Emergency Response Centers has presently been established by the Bhabha Atomic
research Center to cope with radiological emergencies in the public domain, like transport
accidents, handling of orphan sources, explosion of Radiological Dispersal Devices etc.,

The task of these Emergency Response Centers is to monitor and detect radiation sources, train the
stakeholders, maintain adequate inventory of monitoring instruments and protective gear, and
provide technical advice to first responders and local authorities.
24.2 CHEMICAL DISASTERS
GUIDELINES
National Disaster Management Authority (NDMA) has issued guidelines on the management of
chemical disasters. These guidelines are directed more towards their prevention and mitigation of
their effects, if these happen than on rescue and relief operations afterwards.

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Indian Railways have also been transporting chemicals and hazardous materials e.g. Petroleum
products (Petrol, Naphtha, HSD, etc.), Caustic soda, Alcohol, Compressed gases (LPG gas etc.)
Chemical manures, Acids, Matches etc. These goods are carried either in the SLRs or in the Parcel
Vans or in the goods wagons. Quantum and type of transportation of such hazardous material
varies from railway to railway and different zonal railways need to prepare themselves based on
the type and extent of hazardous material being handled and transported by them.

Indian Railways Rules for carrying dangerous (hazardous goods) by rail have been legislated in the
Railway Red Tariff Rule 2000 as per which dangerous goods have been classified into following 8
classes:
I. Explosives
II. Gases, Compressed, Liquefied or dissolved under pressure
III. Petroleum & other inflammable liquids
IV. Inflammable solids
V. Oxidizing substance
VI. Poisonous (Toxic Substances)
VII. Radio active substances.
VIII. Acids & other corrosives.
This chapter deals with the above classes of dangerous goods which include General rules
governing acceptance, handling, carriage, storage, delivery and the list of commodities included in
that class. Carriage of goods of a hazardous nature other than those specified in this chapter shall
not be accepted for transport by rail unless specially authorized by the railway administration as
provided under these Rules.

Out of the above 8 classes of dangerous goods, classes II (Gases, Compressed, Liquified or dissolved
under pressure), III (Petroleum and other inflammable liquids) and VII (Acids and other corrosives)
are dealt in bulk on the railways whereas other classes of dangerous goods are dealt in piecemeal /
small quantities in parcel vans / SLRs. Railways may refer to the specific paras pertaining to all these
classes of dangerous goods. However, important relevant details of the popular classes (I, II and VII)
of dangerous goods are detailed as under.

24.2.0 CLASS II (GASES, COMPRESSED, LIQUIFIED OR DISSOLVED UNDER PRESSURE)

Gases Compressed, liquefied or dissolved under pressure, which have been permitted for their
carriage by rail, as per Red Tariff NO. 20 are given below.

1. DISSOLVED GASES :
Acetylene (Compressed into porous substances)
2. COMPRESSED GASES :
· Air Compressed
· Argon

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· Coal gas
· Hydrogen
· Methane
· Neon
· Nitrogen
· Oxygen
· Sulphur Hexafluoride
3. LIQUIFIED GASES:
· Ammonia (Anhydrous)
· Chlorine
· Liquefied Petroleum Gas (Commercial Butane or Propane)
· Carbon dioxide (Carbonic Acid Gas)
· Cyclopropane gas
· Ethyl Chloride
· Freon, Arcton or Genetron
· Hydro Cyanic Acid
· Medical Mixtures (Oxygen & CO2, Oxygen & Helium mixture)
· Methyl Bromide
· Methyl Chlorine (Chloromethane)
· Nitrous oxide.
· Sulphur Dioxide Toxic ( Sulphurous Acid Gas)
· Liquid Air.
· Liquid Oxygen.
· Liquid Nitrogen
· Liquid Helium

General Rules regarding acceptance of above commodities for carriage by rail are given in Rules
202,203,204,205 & 206 of Red Tariff No. 20.

24.2.1 PACKING
Before the above commodities are transported by rail, it must be packed as per rules 207.1 & 207.2
of Red Tariff No .20.
However, Rule 207.2 i.e. rule for protection of cylinder valves during transport shall not apply to
cylinders containing oxygen or nitrous oxide for medical purpose having water capacity less than 5
litres.

24.2.2 MARKING & LABELLING OF CYLINDERS OR CONTAINERS.

Rules of Marking & Labeling of cylinders are given in rules 208 & 209 of Red Tariff No. 20. It must be
ensured that the date of the last hydrostatic test or hydrostatic stretch test with the code mark of
recognized testing station is marked on every cylinder. In the case of liquefied petroleum gas
cylinders, the quarter & the year of test shall be given additionally in a neck ring or on a shoulder
plate.
24.2.3 STORAGE.
(Refer Rule No. 211 of Red Tariff No. 20)

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FOLLOWING POINTS MUST BE ENSURED:

 Thin wall cylinders such as liquefied petroleum gas cylinders and dissolved gas cylinders
shall not be stacked in a horizontal position.
 Cylinders containing flammable gases other toxic gases shall be kept away from cylinders
containing other type of gases.
 Cylinders shall not be stored along with any combustible material.
PRECAUTIONS IN HANDLING & STORING GAS CYLINDERS OR ONTAINERS : (REFER RULE
NO. 212 OF RED TARIFF NO. 20)
Commodities mentioned in this chapter, shall not be stored or handled with or near
explosives or other dangerous goods. Smoking and carrying any type of fire must not be allowed
near these commodities.
24.2.4 MODES OF TRANSPORTATION
Regarding modes of transportation, refer rules 213,214,215,216, 217, & 218 of Red Tariff
No.20.
24.2.5 STORAGE and CARRIAGE
Storage & Carriage rules of Gases, Compressed, Liquefied or dissolved under pressure are
discussed in rules 219, 220, 221, 226, 227 & 228 of Red Tariff No. 20.
24.2.6 . ADDITIONAL RULES
Exceptional or Additional Rules regarding packing, marking & labelling, carriage by Goods
/ Mixed / Parcel train and Storage & Carriage rules have been specified in Table II, Chapter II of
Red Tariff NO. 20. Characteristic property of gas & pictorial label indicating main characteristics
of the gas is also indicated in column 2 & column 3 of table.II.
24.3 Class III (PETROLEUM & OTHER INFLAMMABLE LIQUIDS)
Petroleum and other inflammable liquids i.e. mixture of liquids & liquids containing solids
in solution which give off inflammable vapour and is capable of ignition. Petroleum and other
inflammable liquids are considered dangerous as per the Railways Act. 1989 (24 of 1989) and
have been classified in three classes i.e. Class 'A', Class 'B' & Class 'C'.
i. Class A : Petroleum & other inflammable liquids, the vapour of which having flash
point below 230 0 c
ii. Class B: Petroleum & other inflammable liquids, the vapour of which having flash
point above 230 0 c but below 650 0c.
iii. Class C: Petroleum & other inflammable liquids, the vapour of which having flash
point at 650 0c and above.
A list of items included under above three classes is given in table III,
Chapter III or Red Tariff No. 20.
Rules regarding general restrictions on conveyance & acceptance of petroleum & other
inflammable liquids have been detailed in rules 302, 302, 304, 305 & 306 of Red Tariff No. 20.
24.3.0 PACKING, MARKING & LABELLING.
It is to be ensured that the words “Highly inflammable” and “inflammable” as the case may be is
marked on every package containing Petroleum & other inflammable liquids. Every tank vehicles
used for transportation of Petroleum must be marked on each side, and rear thereof in letters at
least 7cms high on a background of sharply contrasting colour the word “Flammable” and the

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common name of the liquid transported. e.g. “Motor Spirit”, Kerosene” etc. For method of packing,
marking & labeling of Petroleum & other inflammable liquids, Rules 308, 309 & 310 of Red Tariff
No. 20 may be referred.
24.3.1 STORAGE.
Time of Loading & Unloading: All operations of loading, unloading and handling of petroleum and
other inflammable liquids shall be conducted between sunrise and sunset: Provided that
consignments to be sent in brake vans of passenger, mixed or parcel trains and by transship or Road
van trains may be handled at any hour, after due precautions have been taken to prevent accidents.
Loading and unloading of Petroleum products shall be allowed at any hours if, adequate electrical
lighting and fire fighting facilities as determined Chief Controller of Explosives have been made
available at the place of loading and unloading.
Prohibition of smoking, fires etc: Petroleum & other inflammable liquids must not be stored or
handled near explosives and other dangerous goods. Smoking, taking fire or naked light matches or
other articles of inflammable nature is strictly prohibited near Petroleum and other inflammable
liquids. All due precautions should be taken at all times to prevent any escape of Petroleum and
other inflammable liquids. Rules 312 and 313 of Red Tariff No. 20 may be referred for details.
24.3.2 TRANSPORTATION
Subject to the provisions of Rules (i) and (ii).
a. Petroleum & other inflammable liquids, Class 'A', shall be transported by goods trains only.
b. Petroleum and other inflammable liquids, Class 'B' & 'C' may be transported in wagons by all
trains except passenger trains.
Rule (i). Petroleum and other inflammable liquids, Class 'A' may be transported in wagons by a
mixed or parcel trains on any line or section on which goods trains are not running,
provided that immediately on entering any section on which goods trains are running, the
wagons containing Petroleum and other inflammable liquids Class 'A' shall be detached
from the mixed or parcel trains. Rule (ii). Carriage in brake van of passenger, mixed or
parcel trains except as otherwise provided in column 5 of table III of Red Traffic No. 20,
Petroleum and other inflammable liquids shall not be carried in brake van of passenger,
mixed or parcel train. Whenever these commodities are permitted to be carried in the
brake van, the following points must be ensured :
(a). The total quantity in the brake van of any one train at any one time shall not exceed 50
litres.
(b). Petroleum and other inflammable liquids shall not be conveyed in the same carriage
with any matches of fuses or appliances producing ignition, or any explosives or other
dangerous goods.
(c ) Packages containing Petroleum and other inflammable liquids shall be carried only in the
rear brake van which shall be well ventilated.
(d) Packages containing Petroleum and other inflammable liquids shall be placed as far as
possible from other packages in the brake van and from the tail light of the train.
CONVEYANCE IN TANK WAGONS.
Tank wagons used for the conveyance of Petroleum and other inflammable liquids shall be
of a design approved by the Chief Controller of Explosives.
Precautions to be observed while loading and unloading tank wagons :-

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(i) Tank wagons used for the conveyance of petroleum and other inflammable liquids shall be in
good condition and free from leakage.
(ii) In filling tank wagons, an air space of more than 5% of the capacity of the tank wagon shall
be left provided that the prescribed air space may be reduced to ,
(a) 2.5 Percent in the case of some important items like : High speed diesel
 Furnace oil
 Kerosene oil
 Aviation Turbine fuel
(b) 4 percent in the case of some important items like
 Aviation spirit
 Petrol
 Naphtha
(iii) All inlets and outlets shall be securely closed.
(iv) Petroleum and other inflammable liquids. Class 'A' shall not be filled in or discharged from tank
wagons -
(a) At any place where tank wagon is exposed to sparks.
(b) within a distance of 30mts from any fire, furnace or artificial light capable of igniting
inflammable vapour. Distance may be reduced to 9mts when the liquid is filled or
discharged under seal and closed return pipe line is provided
Empty Tank Wagons:
All empty tank wagons which have contained Petroleum and other inflammable liquids shall, except
when they are opened for the purpose of cleaning them & rendering them free from vapour, be
kept securely closed unless they have already been thoroughly cleaned and rendered free from
vapour.
24.3.3 STOWING IN WAGONS, LABELING, SEALING AND LOCKING.
Guidelines regarding stowing, labeling, sealing & locking of wagons haven been discussed in Rules
332 & 323 of Red Tariff No. 20. A 'Dangerous' label as shown in Rule No. 323 of Red Tariff No. 20
must be affixed to both sides of every wagon in which Petroleum & other inflammable liquids are
stored for dispatch or delivery or while in transit.
The rules for shunting, marshaling and delivery of consignments have been discussed in Chapter III
of Red Tariff No. 20.
24.3.4 ADDITIONAL RULES
Any additional or exceptional rules applicable for any specific item regarding packing, marking &
labeling carriage by goods train, carriage in brake van of passenger, mixed or parcel train and
storage & carriage rules have been discussed in detail in table III, Chapter III of Red Tariff No. 20.
24.4 CLASS VIII: ACIDS AND OTHER CORROSIVES.
A list of acids and other corrosives which have been considered dangerous goods are given in
Chapter VIII, Table VIII of Red Tariff No. 20. Only these acids and other corrosives shall be accepted
for conveyance by rail. Regarding general restrictions on conveyance of acids and other corrosives
by rail and notice of dispatch to be given by sender, Rules 802,803,805 & 806 of Red Tariff No. 20
may be referred.

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24.4.0 PACKING, MARKING AND LABELLING.

Although, acids and other corrosives is to be packed by consignor but more precautions need to be
taken by concerned Railway officials concerned, that it is packed strictly in the manner laid down in
column 2 of Table VIII and as per rules 807 of Red tariff No. 20. The outermost packages containing
acids and other corrosives must be marked with the word “Corrosive” and name of the acid or
corrosive. Labeling of package must be done as per rule 808, 809 & 810 of Red Tariff No. 20.
24.4.1 HANDLING AND STORAGE.
(a). Time of loading and unloading :
All the operations of loading and handling of acids and other corrosives shall be conducted between
sunrise to sunset. Consignments sent in sectional vans may be handled at any hour by taking all due
precautions to prevent accidents, including provision of adequate lighting.
(b). Handling of Packages.
i. Packages containing acids and other corrosives not be thrown, dropped down or dragged
along the ground of floor and care should be taken to avoid striking them against any hard
object.
ii. When loading and unloading heavy drums or casks cushions of a suitable type, thick coir
matting, felt bags filled with saw dust or similar protection should be used to avoid damage
to the drums or casks and to prevent leakage.
iii.Whenever practicable, packages containing acids and other corrosives shall be carried or
conveyed on trolley or hand barrows.
(c). Acids and other corrosives not to be stored or handled with or near explosives or other
dangerous goods or articles of inflammable nature.
(d). Acids and other corrosives not to be stored or handled with or near food stuffs or foodstuffs
empties.
(e). The Floor of any place or wagon on which acids and other corrosives have been stored or the
wagon or trolley or hand barrow in which they have been carried shall swept and thoroughly
cleaned after removal of the goods there from.
24.4.2 TRANSPORTATION
(i). Acids and other corrosives in wagons may be transported by all trains including passenger trains,
but not to be transported in the brake van of trains.
(ii). Acids and other corrosives shall be carried in covered iron wagon and tank wagons. End opening
carriage or wagons shall not be used.
Conveyance in tank wagons.
Tank wagons used for the conveyance of acids and other corrosives shall be of a design approved by
the Chief Controller of Explosives.
Precautions to be taken while loading tank wagons.
i. Tank wagons used for the conveyance of acids and other corrosives shall be in
good condition and free from leakage.
ii. In filling tank wagons, an air space of not less than 5% of the capacity of the tank
shall be left.
iii. All inlets and outlets shall be securely close subject to provision to provision of
vents where required.

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24.4.3 STOWING IN WAGONS

i. Packages containing acids and other corrosives should be compactly loaded so that
they do not shift during transit.
ii. Different kinds of acids and other corrosives when loaded toget her in the same
wagon shall be kept as far apart from the another as may be practicable. Drums
containing acids and other corrosives shall as far as possible, be loaded on end.
iii. Bottles, jars and carboys should not be loaded on top of other goods, and the other goods
should not be loaded on the top of bottles, jars and carboys.
24.4.4 LABELLING, SEALING AND LOCKING OF WAGONS.
A 'Dangerous' label as shown in rule 824 of Red tariff No. 20, shall be affixed on both sides of
every wagon in which acids and other corrosives are stored for dispatch or delivery or while in
transit.
24.4.5 PRECAUTIONS TO BE TAKEN DURING SHUNTING.
Shunting of wagons containing acids and other corrosives shall not be carried out, except the
superintendence of a duly authorized officer who shall ensure that during shunting
operations:-
(a) The speed of all movements does not exceed 8 KMPH.
(b) No rough, hump, fly or loose shunting takes place.
24.4.6 ADDITIONAL RULES
Any additional or exceptional rules applicable for any specific items regarding packing,
marking & labeling, carriage etc have been discussed in details in table VIII, Chapter VIII of Red
tariff No .2.0.
24.5 STATIONARY STORAGE OF DANGEROUS GOODS
Some of the dangerous goods like HSD oil, lubricants etc. are also stored by the railways for their
own consumption in Diesel Loco Sheds, RDIs at Stations, store depots etc. These places of storage
of dangerous goods must have sufficient fire fighting equipments and trained man power to deal
with initial phases of fire. All such locations of storage must also have the road access so that fire
tenders can approach in the event of any major fire. Adequate security arrangements should be
made at these locations to prevent any outside interference which may cause an untoward
incident. The facilities for storage of petroleum products by the Railways should conform to the
Petroleum Rules 2002 notified in the Gazette of India. In addition to the Railways own storage,
there are major storage points of dangerous goods adjacent to the Railway infrastructure under the
private ownership. Railways should liaise with such private owners to ensure that adequate safety
precautions are taken and locations are suitably guarded by them to obviate any untoward incident
that might affect Railway system.
24.6 GUIDELINES ON LPG/AMMONIA LPG
24.6.0 Product Information:-
Important properties of LPG from point of view of safe handling and tackling emergencies
are as under:
1. LPG is a mixture of mainly propane (25% to 45%) and butane (75% to 55%) and some
quantity of propylene and butylenes.
2. As liquid, LPG is lighter than water (density 0.52 to 0.57 gm/cc at 15 oC). As gas, LPG is 1.4 to
2.1 times heavier than air. When liquid LPG converts to gas in case of leakage to atmosphere,

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it expands heavily (230 to 270 times). During leakage in still air, LPG tends to settle at floor
level.
3. Volumetric expansion of LPG with temperature is 10 times that of water and 100 times that
of steel. Adequate vapour space should be there be left in LPG pressure vessel and it should
never be overloaded. Leakages will increase with rise in temperature.
4. LPG is highly inflammable. It becomes explosive when mixed with air more than 2% by
volume.
5. LPG catches fire instantly on coming in contact with a source of ignition such as flame, spark,
lighted match, cigarette, beedi etc. Without source of ignition, LPG will not catch fire till
410oC.
6. In case of continuous LPG leak, a source of ignition even far away can ignite the escaping
vapours. The fire may also travel back to the source of leak, engulfing the leaky wagon.
7. Normally LPG is stored in refrigerated state (boiling point -15oC to 0oC)
8. When pressure is released and liquid LPG changes to vapour, heat required for vaporization
is picked up from surroundings. The liquid product while evaporating can become cold
enough to cause frost burns on bare flesh. Protective gloves should be worn when there is
possibility of skin contact with liquid LPG.During evaporation from leak source, water vapour
also condenses from the air forming a visible cloud.
9. LPG is not poisonous. It does not contain toxic gases like carbon-monoxide. However, when a
person comes in contact with large amount of LPG in a closed space, difficulty of breathing
can occur due to lack of oxygen. Liquid LPG handled without protective clothing can cause
cold burns.
10. Warning symptoms when breathed in sufficient quantities stomach upset and headache.
11. To facilitate detection of LPG leakage, it is mixed with ethyl merceptan to impart a foul odour
resembling that of rotten eggs.
Note: A wagon which has held LPG earlier and is “empty” is potentially dangerous. In this state, in
case of a leaking or open valve, air can diffuse inside and mix with residual LPG at
atmospheric pressure to form an explosive mixture. Valves and bleeder caps of 'Empty”
wagons should always be kept closed.
24.6.1 Leakages in LPG Wagons.
Leakage occurs from barrels of tank wagons due to
· Damaged barrel.
· Defective dome fittings improperly tightened or become loose during run.
· Defective valve seals, gaskets and corrosion from seating area.
Precautions:
1. Nearest Railway authority, Oil Company and fire brigade to be informed. Directions should be
obtained from Divisional Carriage & Wagons.
2. When leakage is detected, all lights and fires in vicinity should be extinguished/removed.
Incandescent electric lights can be used. As LPG vapour mixed with air remains suspended at a
lower level, this area must be kept free from sources of ignition.
3. Lanterns or signals lamps should be kept on side from which wind is blowing and as high as
possible. Locomotives should be kept away from site.
4. Personnel should keep to the windward side of the leakage.
5. Spectators should be kept away and instructed not to smoke.

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6. Earth should be spread over the surface on which LPG has leaked.
7. In case inspection of dome fittings is required to be done, the wagon has to be moved to a
non-wired lined. Alternately, power block and protective earthing on both sides has to be
taken to inspect the dome fittings.
8. In case of leakage from dome fittings, a trained fitter equipped with proper tools should first
identify the location of leakage using soap water, and then attend as under
 Leakage around Valve securing bolts:- Tighten the bolts using non-sparking tools.
Excessive force not to be used. If leakage persists, it indicates defective seal.
 Leakage from Eduction Valve:- Tighten the valve from wheel without using excessive
force. If leakage does not stop, it indicates defective valve seal.
 Leakage from Safety Valve:- It may be due to valve performing its function of relieving
extra pressure or due to defect. Pouring of cold water over outer surface of barrel can
help to reduce leakage
 Leakage from Thermometer Well:- Very dangerous situation as thermometer well is
practically the part of barrel. Tighten top nut to stop the flow of liquid.
 Do not over tighten as removal of nut will worsen the situation.
 Physical damage to barrel: Immediately isolate the tank and notify all concerned.
9. Leaky wagon should be removed to an open area if so advised by control.
10. Arrange for sufficient quantity of water and activate the existing fire-fighting system to
handle any emergency.
24.6.2 Dos and Don'ts
Dos:
· Ensure quick and accurate information to Divisional Control.
· Subsequently arrange for local resources.
· Ensure no ignition sources near leaky wagon. Affix labels of “Dangerous” and “Not to be
loose shunted” on both sides of the wagon and attach a red flag.
·Check for sparking due to loose brake shoes or hot axles.
·Leakage can be checked by smell, hissing sound or ice-formation on dome.
·In case of leakages from valves, check that they are closed.
·In case of heavy leakage, isolate the wagon on the advice of control. Keep the wagon cool by
spraying water.
· Guard wagon should always be available during shunting.
Don'ts:
· Do not smoke.
· Do not keep fuel oil, lubricant oil and debris accumulated in engine rooms.
· Do not carry lighted cigarettes, kerosene signal lamps near the vicinity of leaky wagon.
· Don't use steel hammers or other such tools for checking/tapping. Only rubber/Teflon or
Brass/Beryllium-Copper non-sparking tools are permitted for handling LPG wagons.
· No loose/fly shunting is to be carried out.
24.6.3 Other Suggestions:
· Extent of leak can be detected by soap-water.
· If leaky valves are found hard to operate, excessive force should never be used
· No hammering is permitted on tank barrel.

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· Headers of eduction valves should always be blanked by pluggers.

· In case of heavy leakage and vapour cloud formation, OHE traction and Diesel locomotives in
yard can be shut down.
24.6.4 Tackling LPG wagon derailments/accidents.
· Explosive meter should be used to measure the extent of leakage and decide appropriate
restoration measures.
· No smoking/gas cutting, lighting of stoves is to be permitted in the affected area.
· Nearest fire Brigade and Oil Company team to be called to site.
· For re-railing operations, diesel crane needs to be fitted with spark arrester.
· Only water is permitted for LPG wagon fire control. In case of fire, all attempts should be
made to keep the upper portion of the barrel cool by spraying water, else the barrel can
explode due to heat and cause heavy loss.
AMMONIA
Important properties of Ammonia from point of view of safe handling and tackling emergencies are
as under:-
1. Ammonia is poisonous gas with characteristic pungent odour. The gas causes irritation of
eyes, respiratory tract above 140 ppm. Ammonia gas is poisonous in concentrations above
5000 ppm.
2. Explosive Limited (Flammable limit) -15% to 28%.
3. It is extremely soluble in water and organic solvents. In case of leakages, a water curtain
dissolves the leaking gas. The eyes and skin of affected personnel should be washed with
sufficient quantity of water.
4. Dry ammonia is not corrosive to most material. However with the addition of moisture it is
corrosive to metals such as copper, zinc and their alloys and galvanized surfaces.
5. It has a boiling point of -33.3oC and specific gravity of 0.77.
Precautions to be observed for leaky Ammonia tank wagons:-
1. Nearest Railway authority, Fertilizer Company and Fire Brigade to be informed. Directions
should be obtained from Divisional C&W Controller.
2. The pungent odour of Ammonia gives warning of its presence well before dangerous
concentrations are achieved.
3. In case of leakage, personnel should keep to windward side of leak. Breathing apparatus and
goggles to protect the eyes from irritation are required in case of heavy leakage, leaky
wagon should be immediately isolated to an open area.
4. In case inspection of dome fittings is required to be done, the wagon has to be moved to
non-wired line. Alternatively, power block with protective earthing on both sides has to be
taken to inspect the dome fittings.
24.7 In case of leakages from dome fittings, a trained fitter equipped with proper tools should
first identify the location of leakage, and then attend as under:-
· Leakage around Value securing bolt: Tighten the bolts until leakage stops. Excessive force
not to be used.If leakage persists, it indicates defective seal.
· Leakage from Eduction Valve: Tighten the valve handle from hand without using
excessive force. If leakage does not stop, it indicates defective valve seal.

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· Leakage from Safety Valve : It may be due to valve performing its function of relieving
extra pressure or due to defect.
· Leakage from Thermometer Well : Very dangerous situation as thermometer well is
practically the part of barrel. Tighten top nut to stop the flow of liquid. Do not over-
tighten as removal of nut will worse the situation.
· Physical damage to barrel : Immediately isolate the tank and notify all concerned.
24.8 A leaky wagon which has been emptied should be properly stenciled and returned for
repairs to the owning fertilizer company. Such a wagon can be put back in service after
repairs only after being given a hydraulic test.
Dos and Don'ts
Dos:
· Ensure quick and accurate information to Divisional Control.
· Subsequently arrange for local resources.
· The affected area should be cordoned and personnel should stay in the unwind direction
as far as possible.
· Attempts to be made to locate and plug the source of leakage.
· Spray sufficient quantity of water to dissolve the Ammonia. Fire brigade at site can spray
water around the leak source to form a water curtain.
· First aid:-Eyes and skin should be washed with sufficient quantity of water to dissolve the
Ammonia. For unconscious victims, artificial respiration may be done.
· Breathing Apparatus/Canister Respirator with ammonia filter and protective goggles are to
be used by personnel approaching leaky wagons. In case of emergency, wagon can also be
approach applying a wet handkerchief over the face to dissolve the ammonia vapours.
· Tank should be shifted to an isolated place if so advised by the control
Don'ts:
· Source of ignition should not be allowed near the leaky wagons
· Direct contact with Ammonia is to be avoided as it causes ice and caustic burns.
· Ammonia should not be inhaled directly. A moist cloth should always be used for
protection.
· Oil or ointment should not be used on affected part of body.
· No attempt should be made to carrying out welding repairs on leaky wagons.
· Important Tools to handle LPG/Ammonia gas emergencies.
· Spark proof tool set (Rubber/Teflon/Brass/Beryllium-Copper tools) consisting of set of
spanners, chisel, ball peen hammer, blanking flanges, eduction valve pluggers and
adopters, Teflon tape and M-seal epoxy adhesive.
· Protective hand gloves, helmet.
· Explosive meter
· Intrinsically safe torches.
· Breathing aids - A Canister Respirator with LPG/Ammonia and dust filters can be used in
open spaces with upto moderate gas leakage. For heavier gas concentrations, breaking
apparatus with oxygen cylinder is required.
· Clear protective goggles.
· Plenty of water, buckets and water-spraying arrangement.

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Chapter – 25
FIRE SAFETY MEASURES

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Chapter – 26
ACTION PLAN FOR DIFFERENT EXIGENCIES
26.0 Earthquake
 When first tremors are sensed during an Earthquake, all personal should evacuate
buildings and assemble at safe places away from structures, walls and falling objects.
 Emergency shutdown should be declared.
 Emergency response plan to be activated.
 After the status is restored, personnel should inspect all the facilities for damage
assessment cleanup, restoration and recover.
26.1 Landslide
 Whenever landslide is expected / experienced due to heavy down pour all train service to
be regulated.
 Rescue team to be rushed for restoration work.
 Vulnerable areas prone to land slide in Palghat Division are:
(i) Km 181 / 200-400 at PADIL Yard
(ii) Km 8/0-10/0 between PADIL and TOKUR stations
26.2 Floods
Based on the weather forecast warnings regarding impending flood condition the
following steps should be taken.
 Bridge watchman to be provided at vulnerable points to inform flow of water.
 Shifting all and movable equipment around the bank.
 If time permits sandbag dykes can be constructed to ensure safe passage of trains..
 Regulate the train service till the flood recedes.
 Evacuate people on trains at station and move them to a safer place.
 Contact Fire brigade, Navel Army, Air force, Local boat men and arrange Divers and boats.
 With the co-ordination of local authorities the Engineering Officer / Supervisor or other
supervisors at that station shall arrange temporary shelter in nearby schools, marriage
halls, community centers etc.,
 If necessary arrange coaches to accommodate the affected temporarily.
 Seek assistance from voluntary organizations and arrange drinking water, food, medicines
etc., .
 RPF and GRP in co-ordination with local police shall arrange protection.
 Keep communication with Divisional Control Office.
 When People are marooned by flood, arrange air dropping of food packets, clothes etc.,
with the assistance of civil administration.
 Contact SJAB (St. John Ambulance Brigade), local doctors and provide medical care to the
affected.

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26.3 Cyclone / Storm

When a train caught in a cyclonic storm at mid section / station :
 Stop the train clear of cuttings, bridges and embankments.
 Guard, Loco Pilot and other Railway servants on train shall keep open windows and doors
of all coaches.
 Station Master shall not start trains when the wind velocity exceeds the permitted level of
41 knots/72 kmph.
 Make announcement frequently to warn the public about the storm / cyclone.
 Take all necessary action to provide shelter and other assistance as in the case of flood.

26.4 SUMMARY OF NDMA GUIDELINES ON EARTHQUAKES AND FLOODS.

Railway Infrastructure Earthquake Proneness Review Flood Proneness Review

New Construction:
 Railway Track Formation  New Construction:  Railway Station building
(incl. station Yards, should be located in such a
bridges/culverts, - Must be earthquake resistant. fashion that they are above
ROBs/RUBs, etc. the levels corresponding to a
 Buildings housing 100 year frequency or the
signaling gears like RRI,  Existing Infrastructure maximum observed flood
SSI etc. levels. Similarly they should
-Identify existing railway also be above the levels
 Buildings in open line infrastructure falling under corresponding to a 50 year
maintenance work various seismic zones. rainfall and the likely
centers like loco sheds, -Review for earthquake subversion due to drainage
Coaching depots etc. resistant adequacy based on congestion.
 Station buildings age, foundation and other  Government offices buildings
details. should be above a level
 Control room, other -Retrofit/rebuild to make it corresponding to a 25 year
important office earthquake resistant. flood or a 10 year rainfall
building, etc. -Training of Engineers (at with stipulation that all
various levels). buildings in vulnerable zones
 High-rise residential -Associated with design and should be constructed on
buildings, other construction of railway columns or stilts.
important residential infrastructure.  Railway track at levels well
buildings above the likely flood levels.
 Railway hospitals Existing Infrastructure:-
 Co-ordination with flood /
rain forecasting agencies to
get early warning so as to
introduce patrolling. Speed
restriction etc. as per the

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provisions in Railway’s SR.

 Inspections of Railway
Affecting Works – to be
streamlined and timely
ensured.
 Review of waterways for
adequacy and alignment and
measures to modify, if
needed.
 Status Note on the lessons
learnt from the previous
flood situations in the past 5
years.
 Bye-laws for buildings in
flood plains.
 Making existing and new
buildings and infrastructure
capable of withstanding fury
of floods.

26.5 Post-Earthquake Operations and Inspections

The response of railway tracks and bridges to an earthquake would depend on distance from
epicenter and nature of attenuation. The post-earthquake train operations in the region shall be
cautiously started.
26.5.0 Operations.
After an earthquake is reported, the operating department shall notify all the trains and engines
within150 km radius of the reporting area to either stop or run at restricted speed of 10
Kmph(depending upon intensity reported from the area) until magnitude and epicenter(and
corresponding response level) have been determined by the Senior Divisional Engineer of the
section. After determination of the magnitude and epicenter, response levels given in Table 1 and 2
will govern the operations.
Table – 1 Specified Radius of Different Earthquake Specified Radius
Earthquake Magnitude
(Richter) Response Level
0- 4.99 I No action
5.0 – 5.99 II 80 km
6.0 – 6.99 III 160 km
II 240 km
7.0 or above III *
II *
As directed by CBE, but not less than the radius specified for Earthquakes of magnitude between
6.0 – 6.99 of Richter scale.

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Table –2 Details of Response Level

Response level Details
I Resume maximum operation speed. The need for inspections will be determined
by Sr. DEN responsible for maintenance of P.Way.
II All trains and engines will run at restricted speed of 30 Kmph over all Major,
Important and Girder bridges within the specified radius of the epicenter until
inspections have been made by PWI, Asst PWI and ADEN and appropriate speeds
established by consulting sectional Sr. DEN.
III All trains and Engines within the specified radius of the epicenter must stop and
may not proceed until proper inspections have been performed by PWI or Asst
PWI or BRI or ADEN and appropriate speed restrictions established by consulting
Sectional Sr. DEN for damaged bridges and other locations. On all important and
Major bridges, before relaxation of the speed to normal, detailed inspection
should be carried out by Sectional Sr. DEN and an Engineer deputed by CBE
together.
26.5.1 Post Earthquake Inspection
The following list provides a general guideline for an inspection procedure:
26.5.2 Track and Roadbed
During the post-earthquake inspection, following items shall be observed:
Line, surface and cross level irregularities caused by embankment slides or liquefaction Track
buckling or pull apart due to soil movement
Offset across fault rupture
Disturbed ballast
Cracks or slope failures in embankments
Slides and/or potential slides in cuts, including loose rocks that could fall in an aftershock
Scour due to tsunami in coastal area
Potential for scour or ponding against embankment due to changes in water course
26.5.3. Bridges
Following an earthquake, inspectors may need to travel by rail between bridges. River bed may get
flooded, hence, to quickly reach the bearings; alternate access routes shall be made. In steel
bridges following shall be observed carefully:
Displaced or damaged bearings
Stretched or broken anchor bolts
Distress in viaduct tower
Buckled columns or bracings
Tension distress in main members or bracings
Displaced substructure elements
Concrete bridge inspection shall include the following
Displacement at bearings
Displaced substructure elements
Cracks in superstructure
Cracks in substructure
Inspection team shall also look for items which may fall on track. At an ROB, attention shall be given
to reduced span at bearings, damages to column and Restrainer system. If there area adjacent

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buildings to railway track, then such buildings shall also be inspected to ensure if they can
withstand aftershocks. Inspection team shall also look for damages to the power lines passing over
the track

26.6 Bomb threat / Blast

Person receiving call regarding bomb threat :
 Should attempt to gain as much information as possible from the caller like type of device,
time set, location, reason / purpose of the act, dialect mannerism and identity of the caller.
 The person receiving call should inform and alert the disaster management team (Bomb
detection squad).
 Also, alert police, fire brigade and explosive department.
 Pass the information to all departments concerned.
 Take initiative for evacuation of all from the premises.
 Person noticing a bomb like object, should bring it to the notice of the nearest available
officer.
 Inform Railway Police, RPF, Bomb detection squad.
 Ensure all persons are away from the spot and to avoid unnecessary crowding near the
area.
 Inform control to take further steps of regulating the train services.
 Wait for clearance from the Police department to restore normal working.
 Utilise "Caller ID" facility if provided to trace the caller.

********

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Chapter – 27
CRISIS MANAGEMENT PLAN (CMP)
27.0 Terrorism / Security related Crisis
1. Crisis like explosions on the Railways, large scale sabotage involving blowing up of bridges and
tracks require assistance of a more elaborate nature from outside Ministries or other agencies
which may have to be tackled at the national level. Under such, Railways need to take the help
of other Government and Non-Government agencies for their expertise. Contact details of all
such agencies should be included in the Disaster Management Plans of Zonal railways and
divisions, which should be updated once every year in January. In addition to the hard copies,
Railways should also have the web-based electronic versions of Disaster Management Plans on
their Rail net server for expeditions search of the key information at the time of crisis.
2. Under these situations, the instructions contained in the Railway Accident Manual / Disaster
Management Plan would be applicable with suitable modifications as required by local
circumstances. In these situations the GRP and civil police would play a more important role as
they be investing the criminal case relating to sabotage / explosion, which would need a lot of
assistance from the Railway authorities. While Co-ordination among different railway agencies
would be done by the senior-most Railway officer present at the site, he should specifically
nominate a senior RPF officer to co-ordinate with the police agencies.
3. In case of large-scale incidents of sabotage or explosion on railways, requiring assistance from
Ministry of Home Affairs, Cabinet Secretariat and the State Government, Director General,
Railway Protection Force, will coordinate on behalf of the Railways as convener or CMG for this
crisis.
27.1 Role of other Ministries / Departments
i. Ministry of Home Affairs is the nodal agency to deal with this crisis situation. Railways at
operational level will render help and assistance and will facilitate to the deal with this crisis on
the railway system.
ii. Intelligence agencies will keep informing the railway administration and the local police about
the likely terrorist attacks / sabotage on the railway system. Local police will co-ordinate and
liaison with railway authorities in warning of any imminent danger.
iii. Local police responsible for the maintenance of law and order in that region will have SOPs in
place in co-ordination with all the other agencies like Railway Protection Force, Govt. Railway
Police, locally deployed staff of the railway to guard vulnerable railway installations like major
railway stations, trains, vulnerable locations, etc., It will act according to this SOP on receipt of
intimation of any terrorist/security related crisis. It will take command of the situation and
order the railway authorities at the site of the incident to facilitate their operation. It will
cordon off the affected area to facilitate the rescue, relief and restoration work.
iv. Civil administration will alert government and private hospitals and rescue resources to reach
the site to take care of the victims. Trauma centers, if any, in the region should be alerted to
receive the victims for their expeditious treatment.

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v. Local civil administration will organise surveillance of the terrorism prone area after the event
to preclude another happening.
vi. MHA will activate National Security Guards and help from other security related agencies to
reach the site of crisis and take over from the local personnel for larger operation.
vii. MHA will also requisitioned National Disaster Response Force, if so considered essential for the
crisis and will direct the force to reach the place of crisis.
viii. Ministry of Health and Family Welfare is procuring a container based mobile hospital. Once it is
in position, it can be deployed for major disasters, if the situation so warrants.
ix. Ministry of Defence will mobilize defence personnel to take over the crisis situation as per the
need.
27.2 CROWD CONTROL AND MANAGEMENT OF RUSH AT RAILWAY STATIONS
DURING FESTIVALS:
We should prescribe prevention protocols, when laid down footfalls defined separately for
important stations become extraordinarily high, as during Melas or other exceptional situation. It
may not be out of place to ban all commercial vending and parcel handling such occasions;
supplement exists if possible, and brings more area under illumination.
It is important to press upon the State Government to give an approximate indication of the
number of persons likely to reach Railway stations in the days when rush is expected. Even more
important is the number of such persons reaching each Railway station within a one or two hour
time slots. Unless this information is given, it would not be possible for Railways to plan special
trains. The OD flows of the Passenger are very important to plan destination wise running of special
trains. It may be kept in mind that often the Inward and outward passenger traffic is not equal,
there are wide variations. Further the inward rush comes in a staggered and spaced interval, the
outward rush goes back at one go. It would be essential for the Division to impress upon the State
Government (or the District Magistrate) in writing of their peak capacity to clear rush, as also they
can do so only direction wise.
The District Administration has to regulate and control the entry of more than this number
beyond which (in 1-2 hourly slots)) the Railway would be unable to evacuate. Specific defined areas
of jurisdiction for crowd control and duties assigned to GRP/RPF and the city Police needs to be
placed on record much before the expected days of rush. Close coordination has to be maintained
between the 3 wings of Police Protection Force RPF and Civil Police GRP and RPF and areas of
responsibilities well defined.
The car and other vehicle parking facility at a station when where a terrorist strike is
expected may be discontinued; sale of Platform Tickets can also be banned for short period of time.
RPF and GRP personnel deployed on each platform will monitor crowds and rush build up in the
circulating areas, booking windows, station platforms and mainly on the FoBs. Special teams of
commercial staff will liase with the RPF /GRP and relay 2/4 hourly position to a centralized location
viz commercial control who will advise the need for running of special trains to specified destination
to the operating departments control room.

********

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Chapter - 28
DISASTER MANAGEMENT TRAINING
28.0 Disaster management training on the Railways.
28.1 National Institute of Disaster Management (NIDM)
National Institute of Disaster Management (NIDM) has been envisaged as apex body on Disaster
Management training & research in the country under the Disaster Management Act. 2005. NIDM
runs several multi-disciplinary training programmes including the programmes on transportation
related disasters in which Railway officers have also been invited to attend. Services of NIDM may be
made use of , if required , for training Railway officials in Disaster Management at IRITM, Lucknow.
Most of the status also have DM Training Institutes funded by the Centre.
28.2 DM Training on Zonal Railways and Divisions.
With the enactment of the Disaster Management Act. Indian Railways have also taken several
initiatives to revamp Disaster Management Training. Presently, training on disaster management of
various tiers of Railway officials does not envisage newer concepts like integration of disaster
management into developmental planning, leveraging on the strengths of other non-railway
agencies etc. Till now any training on the subject of Disaster Management implied subjects
connected with Train Accidents only. There was no training given for natural calamities or for
terrorism related items. With the adoption of this concept the training requirements for Lower,
Middle and Higher Management officials of the Railways needs to be re-oriented to cover these
concepts. Hence the subjects of Disaster Management are more vas and varied. With a view to
strengthen and revamp the Training on Disaster management being imparted to several tiers of
railway officials through Railway Training Institutes. Board has decided the following training
schedule:
S.No. Categories of Officials New Training methodology and schedule
1 Top Level Management (GM, 5 days Disaster Management Modules are to be delivered
PHODs, DRMs and other at IRITM/LKO @ once every 3 months.
SAG/S4 Officers) Frequency of training:
Once every five years for SG/SAG Officers and above.
2 Middle level Management (SG Some of the latest and relavant topics are included in the
& JAG Officers) AMP and MDP programmes being delivered at NAIR/BRC
IRITM, LKO is conducting a special module on Disaster
Management developed by them.
Frequency of training:
Every SG/JAG officer need to undergo the module once
every five years either at NAIR as regular MDP/AMP
course or special DM module at IRITM.
3 Lower level Management (SS & Disaster Management training to be imparted as IRITM /
JS officers including serving LKOP
Group B Officers.) Frequency of training:
Once every five years.
4 Probationers and Group B Topics listed in annexure 4 of detailed instructions are to
Officers attending induction recovered during the regular training programme at
courses. NAIR/Vadodara.
Frequency of training:
As part of the course.

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5 Surprise of all frontline One –week course at ZRTIs

departments (Mechanical,
Electrical, Engg. , S&T, Traffic , Frequency of training:
Comml & Optg.) Once every five years.

6 Railway stff on board Disaster management being a multidisciplinary efforts

passenger carrying train ( TS, during field operations, training in groups of such on
Dy.TS, TTEs & catering staff of board staff is more desirable and efficient then training
Commercial Department. then category wise. Role of on board railway staff has
Coach attendants and AC been a matter of great criticism in most of the serious
Mechanics from Electrical train accidents. On board staff are the first railway
Departments, some of the representatives to respond to any untoward incident and
selected coach cleaners of their empowerment will improve railways response in a
mechanical Departments, big way. Such staff is to be trained in appropriate
some of the RPF escorting staff multidisciplinary groups at such locations in the divisions
and catering staff of contractor where there is concentration of such staff to obviate the
wherever out sourced.) need for their hostel accommodation, non- availability
for longer periods etc. Such training can be imparted at
the selected country wide locations to cover maximum
number of staff in short period of time. This training can
also be imparted in the Customer Care Institute. Ony few
select staff of Mechanical, Electrical (AC), RPF is to
undergo this training who are deputed to escort trains.
This training will be made mandatory in a phased manner
for any staff to go on –board a passenger train. The staff
of catering contractor is also to be imparted this training
in Phase 2 to leverage their physical presence.

Frequency of training:
Once every three years.
7 Nominated ARMV and ART Composite training of mechanical and Medical staff for
staff of Mechanical and relief and rescue operations is planned to be given at
Medical departments upcoming disaster management railway institute at
Bangalore.
Doctors and paramedics nominated for ARMVs and other
rescue operations should be exclusively trained on
trauma care management either at some nominated
specialized institutions’ or- in –house. IRITM is one of the
Training Institutes under considerations.

Frequency of training:
Once every three years.
8 Disaster Management team of As per recommendations No. 46 of HLC on disaster
RPF staff & other RPF Management there should be a disaster management
personnel associated with team of RPF on each division comprising about 15 men in
relief rescue operations. different ranks. Such teams should be trained in
providing necessary support on relief operations.
The existing 5 day training module should be
appropriately revised to make it suitable to achieve the

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above objective. Each of the above teams should be

trained on this module at RPF Academy at Lucknow.
In addition, training module may be approximately
developed separately for RPF Officers and staff and
should be imparted at RPF Academy at Lucknow.
The respective accident site, security at the railway
premises like railway stations, trains etc.
Frequency of training:
Once every three years for disaster management team of
RPF.
9 RPF Officers Disaster Management training for RPF officers may be
also organized in IRITM till such time the capability in RPF
academy is developed.
Frequency of training:
Once every five years for other RPF officer and staff.
Mechanical(Traction) is the Nodal Directorate in Railway Board for Train Accident Management
which included all aspects of Policy on ART/ARME/Cranes and rescue , extrication, fire fighting
equipment etc. A nodal Training Institute for specialized rescue/extrication etc. for officers and for
subordinates and a Safety Villages are being set up in Benglure; the work on this institute is being
coordinated by Mechanical ( Traction) department.

IRITM/Lucknow has been nominated as the nodal centre for training on general aspects of Disaster
Management for the senior and middle level officers (including Senior Management Level Officers)

Respective Training Institutions on each zonal railway will ensure that the modules prescribed above
are institutionalized and officials are imparted training to build capacity of human resource in
disaster management

**********

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Chapter - 29
GUIDE LINES FOR CONDUCTING MOCK DRILL
29.0 Disaster Management essentially necessitates a state of preparedness under all
circumstances and title efficacy of the arrangements therein can be assessed only by
conduct of periodical mock drills.
29.1 Mock Drill is a series of hypothetical accident conditions that create forces to act
instantaneously to raise our level of awareness of potential accidents and our means to
deal with them.
29.2 Objective:
(a) To gauge the preparedness which requires detailed planning and keeping of all equipment in
good fettle.
(b) To integrate the operational response to measure overall performance of the exercise.
(c) To measure performance in regard to accident restoration.
29.3 Guidelines:
(a) Mock drill shall be conducted at least once in 3 months either during day or night. It is
desirable not to repeat the drill again and again at the same time or same section.
(b) Such drills shall not hamper regular working of trains.
(c) It may be ensured that no inconvenience is caused to travelling public. Such drills should not
lead to panic which may result in inconvenience or injury to the public.
(d) While absolute secrecy and confidentiality shall be maintained regarding the conduct of mock
drill, CSO, GM, AGM, Secy. to GM shall be advised in advance of such mock drill.
(e) Except under instructions or orders from HQ, this drill shall be confined only to the respective
divisions and on this account no traffic shall be refused from the adjoining Divisions/Railways.
(g) Mock drill trials may end with the departure of ARME/ART. However, if considered necessary,
DRM may permit the ARME/ ART to proceed up to the mock accident site. In such cases the
drill shall end with the various agencies having set up their field establishment and deployed
their equipment.
(h) During these trials, the following aspects shall be closely watched by the officer in-charge of
the drill.
(i) During these trials, the following aspects shall be closely watched by the officer in-charge of
the drill.
(i) Turning out of ARME/ART within the prescribed time.
(ii) Speed of the specials.
(iii) Assembly of staff
(iv) Handling of accident relief cranes, HRDs, HREs and other rescue equipment
(v) Logging of events
(vi) Functioning of field telephones and communication network, generator sets, lighting
equipment.
(vii) Preparedness of first-aiders and availability of medical equipment. On completion of the
drill, a detailed report shall be submitted within 3 days to the Headquarters detailing: -
(a) Response time of ARTs/ARMEs
(b) Alertness and skill of the staff.
Deficiencies noticed and corrective measures initiated and any assistance required.
*********
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Chapter - 30
OTHER INFORMATION
6.03.G.R. Protection of trains stopped between stations:-
(1) When a train is stopped between stations on account of accident, failure obstruction or other
exceptional cause and the Loco Pilot finds that his train can not proceed, he shall apprise the
Guard of the fact by sounding the prescribed code of whistle, or through walkie talkie or other
means and exchange hand danger signals with him. Then the Guard shall immediately exhibit a
hand danger signal towards the rear and check up that the tailboard or tail light is correctly
exhibited and switch 'ON' flasher light if provided in the rear of his brake van. The Guard and Loco
Pilot shall then immediately take the following action in the rear and the front:-
(j) On a single line section or a section of double or multiple lines when temporarily worked as a
single line Section:-
 The Guard shall either himself go back or send a competent person to protect the train. If the
Guard has deputed a competent person to protect the train, then he shall go to the Loco Pilot
for consultation.
 The person going back to protect the train shall continuously show his hand Danger signal to
stop any approaching train, and in addition to his hand signal, shall take detonators and place
them upon the line on which the stoppage has occurred, as follows:-
 One detonator at 600 metres from his train, to be placed on the way out and three detonators,
10 metres apart, not less than 1200 metres from his train or at such distance as has been fixed
by special instructions.
 Provided that on the metre and narrow gauge the first detonator shall be placed at 400 metres
and the three detonators 10 metres apart, not less than 800 metres or as such distance as has
been fixed by special instructions, from the place where the train has stopped.
 If a person other than the Guard has gone back to protect the train, he shall after taking action
as per sub-clause (b), continue to show his hand signal to stop any approaching train, until he is
recalled.
 When the Guard has himself gone back to protect the train, he shall after taking action as in
sub-clause (b) depute a competent person, if available to show a hand danger signal to stop
any approaching train until he is recalled, and shall himself return to his train to ascertain the
cause.
 Unless the Guard has succeeded in getting another competent person to show a hand danger
signal, as in sub-clause (d) he shall after consultation with the Loco Pilot once again return to
the place at which he placed three detonators, showing his hand danger signal to any
approaching train and continue to do so until he is recalled.
 When the Guard or the person deputed by him is recalled, he shall leave down the three
detonators and on his way back pick up the intermediate detonator.
 On a section of double or multiple lines, if assistance has been asked for, or on a single line
section or during temporary single line working on a section of double line or multiple lines, the
Loco Pilot shall at once show a danger signal to the front, and proceed to protect the train in
front in the manner prescribed in clauses (b) and (f) either by going himself or by sending his
Assistant Loco Pilot or some other competent person.

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 Should any train be seen approaching, the person going to protect the train shall immediately
place one detonator on the line, as far away from the disabled train as possible and will
continue to show his hand danger signal to stop any approaching train. If the person has
already placed one detonator on 600 or 400 metres in BG or MG/NG respectively he will again
place one detonator as far away from the train has met the accident.
ii) On a double line section where trains on the two lines run in the opposite direction:-
As soon as the Loco Pilot comes to know that his train has met with an accident he shall at
once switch 'ON' the flasher light and
Switch 'OFF' head light and thereafter either go himself or send his Assistant Loco Pilot or
some other competent person to protect the adjacent line in front in the manner prescribed
in clause (i) above.
The Guard shall himself first immediately proceed ahead to assist and ensure protection of the
adjacent line in front in the manner prescribed in clause(i) above and if a competent person is
available send him to protect the train in the rear in the manner prescribed in clause (i) above. (GRS
Page 247)
In case it is not known whether the adjacent line is obstructed or not- The Loco Pilot shall
take action to protect the adjacent line as mentioned above.
The Guard shall proceed towards the engine watching the train carefully. If the Guard finds that the
adjacent line is obstructed he shall proceed ahead to assist and ensure protection of the adjacent
line as mentioned above. In case he finds that the adjacent line is not obstructed he shall after
consultation with Loco Pilot, go back to protect the train in the rear in the manner prescribed in
clause(i) above, if he has not already sent another competent person for the purpose.
(iii) On a multiple line section with uni-directional traffic on the nominated lines:-
(a) As soon as the Loco Pilot comes to know that his train has met with an accident, he shall at
once take action to protect the adjacent line/lines in the manner prescribed in clause (ii)
above.
(b) As soon as the Guard comes to know that his train has met with an accident, he shall at
once protect such adjacent line/lines in the manner prescribed in clause (1) above .
Note: - (i) The distance referred to as 400 metres and 800 metres on Metre Gauge and Narrow
Gauge and Narrow Gauge under G.R.6. 03(b) has been increased to 500 metres and
1000 metres respectively.
(ii) The Gangmate and Gangmen shall assist Guards of trains in the placing of detonators
when called upon to do so
S.R.6.03(i) When a train is stopped between stations on account of accident, failure, obstruction or
other exceptional cause and the Loco Pilot finds that his train cannot proceed, the Loco Pilot shall
give four short whistles and show a red flag by day and a red light moved up and down, at night,
towards the Guard of the train until the Guard acknowledges this signal by repeating it.
Note: - In cases other than accidents, action as detailed in these rules shall be taken only if the
stoppage is likely to exceed 15 minutes in non-automatic signaling territories
S.R.6.03 (ii)(1) Whenever the Loco Pilot of an electric/diesel loco hauled train or the
Motorman/Guard of an Electric Multiple Unit of suburban train, experiences sudden jerk/heavy

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lurch, dropping of vacuum/Air pressure etc. or stops due to accident failure (including tripping of
traction power on OHE in the electrified section) obstruction or other exceptional cause either at
stations or in between stations on a section with two or more lines or having parallel tracks side by
side, the Loco Pilot/Motorman/Guard (or the Assistant Loco Pilot in the event of Loco Pilot being
unable to do so) shall switch “ON” the flasher light to attract the attention of the Loco
Pilot/Motorman of a train approaching from the opposite direction on the adjacent/parallel track

The Loco Pilot/Motorman/Guard shall then first arrange for the protection of any adjacent/parallel
line or lines as laid down in the G.R.6.03 and then only proceed to protect the line on which train is
standing

In case it is not known whether the adjacent track is obstructed or not, the Loco Pilot shall take
action to protect the adjacent track as said in the G.R6.03 and the Guard in case of Double line shall
proceed towards the engine watching the train carefully. If the Guard finds that the adjacent line is
obstructed, he shall proceed ahead to assist and ensure protection of the adjacent line. In case he
finds that the adjacent line is not obstructed, he shall after consulting the Loco Pilot to go back to
protect the train in rear, in the manner prescribed, if he has not already sent another competent
person for the purpose. In case of twin single lines and parallel lines where trains run in both
direction the Guard shall first protect the adjacent line/lines in the rear and then proceed towards
the engine carefully watching the adjacent line /lines for any obstruction.
If subsequently the adjacent line/lines are found to be free from obstruction, the protection may be
removed except where it is desired to stop an approaching train to obtain assistance.
2. The Loco Pilot/Motorman of the train coming in the opposite direction on the
adjacent/parallel track, on seeing the flashing light shall immediately bring his train to stop as near
the engine/cab of the train on the other line as possible and find out from the Loco Pilot /
Motorman of the latter, the cause for putting on the Flaser light. Only after confirming that the line
on which he is to proceed is free from obstruction, he shall resume his journey. In case he finds that
the line on which he is to proceed is obstructed he shall arrange for the Guard of his train to protect
the train in rear as laid down in the General Rules 6.03.However, if the train (coming from the
opposite direction) is a light engine or a train without Guard, the duties of the Guard shall devolve
on the Loco Pilot or on a Railway Servant deputed by him.
3. The Guard/Loco Pilot/Motorman shall first arrange for the protection of any
adjacent/parallel line or lines as laid down in the General Rules 6.03. and then only proceed to
protect the line on which train is standing.
4. After the train has been protected in accordance with the General Rule 6.03 the Guard and
the Loco Pilot/Motorman shall proceed towards each other, on the left hand side of the train (as
from the brake-van/Guard's cab towards the engine/Loco Pilot's cab) for consultation.
5. If no railway servant has been sent in order to take his stand at the spot where the three
detonators have been placed, the Guard himself shall after consulting the Loco Pilot/Motorman,
proceed to that spot and take his stand there until he is recalled.
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6. S.R.6.03 (iii)(1) The Guard shall then, during day, fix one red flag on the side lamp bracket of
his brake van (on the side where it can best be seen from the engine) and at night, reverse the side
lamp (of his brake van) on that side, to show red towards the engine; he shall also ensure that,
during day, the tail board is in position and, that at night, the tail lamp and side lamps are burning
brightly and then arrange to protect the rear of the train, in accordance with Rule 6.03. On seeing
the Guard's stop hand signal, the Loco Pilot shall at once arrange to protect front in accordance
with Rule 6.03

(2) After the train has been protected, the Guard and the Loco Pilot shall proceed towards each
other, on the left hand side of the trains (as from the brake van towards the engine) for
consultation.
S.R.6.03(iv) When the whole train is again ready to proceed, the Loco Pilot shall recall the railway
servant protecting the train by sounding one long continuous whistle. After the railway servants
have returned, the Guard shall give the signal for starting.
S.R6.03(v) Whenever a Loco Pilot is compelled to bring his train to a stand on a steep grade, for any
reason and then is unable to haul his train from the place where he has come to a stop, he shall
invariably back to the bottom of the grade, come to a dead stop and then attempt to restart. He
shall not try to move forward while the train is till moving backward, as this would result in the
breakage of couplings. Before restarting. He shall get the signal for starting from the Guard.. The
Guard shall not give the signal for starting (to the Loco Pilot) until the train has come to a dead stop
after backing.
********

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Chapter - 31
MANNED / UNMANNED LC ACCIDENTS
31.0 Photographs of Manned / Unmanned LC Accidents
Based on the instructions from RB, photographs of Consequential Manned/Unmanned Level
crossing accidents should be sent along with details immediately by e-mail to HQ in the following
address.
[email protected] and [email protected]
The photographs should be around 800 x 600 pixel size and if it is in higher size, a picture editing
software may be used to resize the pictures so that the picture size is adequately clean and around 100
kb, which can be easily sent over e-mail.
Photographs to be sent in JPEG formats only and should not be embedded in documents. It is
preferable to give only a serial number to the photographs and relate the serial number to the
photograph in a separate MS word document
While taking photographs of warning board, speed breakers, road surfaces etc., the view should be
such that some of the surrounding area and landmarks like OHE masts, hectometer posts, LC posts
should also be get included to give the proper perspective.
The photographs should clearly depict the following:
i. Horizontal road surface at the level crossing and its width & length
ii. Difference of level of rails at level crossing.
iii. Condition of approach road on either side and gradient if any
iv. Full compliment of road signs on either side of level crossing along with distance measured.
v. Condition of Speed breakers on both side of level crossing and its distance from centre of the
track.
vi. Visibility to train.
vii. Visibility to road user from either end, both left & right.
The photographs should be shot on the same day if the level crossing accident takes place during
day time and in case the accident occurs during night, the photos should be shot in the morning on
the very next day

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31.1 ACCIDENT REPORT FORMAT

For LC Gate Particulars (Manned/Unmanned)
Traffic/Engg gate Class Gate No. Kms
Lifting Barrier/Flap/Chain -
TVU - Year -

Interlocked or Non interlocked

Telephone provided or not provided
Normal Position of gate Open to road traffic/Close to road traffic
Road Signs Speed Breaker Whistle Board
Type of Road
Visibility (in meters) VRU VLU
VRD VLD
Gradient, if any
No.of accidents during last two years

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31.2 Particulars of Loco Pilot

Name
Date of birth
Family Members.
Qualification.
Head quarters.
Grade Rs. Pay Rs..
Breathanalyzer Test.
(Positive=Intoxication)
(Negative=without Intoxication) At the time of signing on-

After the accident.

Date of Appointment.
Promoted as Asst. Loco Pilot
Promoted as Goods Loco Pilot.
Promoted as Pass. Loco Pilot.
Promoted as Mail/Express Loco Pilot.
Date of Medical Exam Passed Next Due.
With or with out Glass.
Date of Refresher Course Passed Next Due.
Safety Camp. Passed Next Due
Competency Automatic section.
Ghat Section.
Safety Category Grading.
Psycho Test.
Awards/Punishments.
Nominated Loco Inspector
Signing On/Off.
Rest availed before duty.
Last trip on the section.
Previous history of Accident , if any.

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

31.3 ACCIDENT REPORT FORMAT

Southern Railway
From DRM/PGT To: CSO/MAS

No. Date:

Sub:

1 Date & Time Accident

2 Division
3 Section
4 Station/Block Section
5 Gauge/Track/Electrified /Route
6 System of working
7 Train Particulars
26.11.1.1 Train No.
26.11.1.2 Engine No
26.11.1.3 Load
8 Location
9 Brief Particulars
10 Rolling stock involved
11 Causality
12 Relief measures
13 Officers visiting site
14 Relief arrangements
15 Repercussion
16 Prime facie cause
17 State/Head quarters/Civil District
18 Re railed/Track certified at
19 Cost of Damage

Divisional Railway Manager.

PALAKKAD

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Chapter 32

DISASTER MANAGEMENT SCHEDULE OF POWERS (MODEL SOP WITH CS No.1)

Note: 1. Station Managers (SM) / Station Superintendents (SS) of adjoining station (s) are authorised to withdraw
money from station earnings in connection with relief and rescue operations during accidents, natural calamities etc.
in terms of Para 2425(8) of IRCM. SMs are empowered to make such amounts available as required for relief and
rescue work, to various railway officials at site. Officials who have taken any such amount shall submit the accountal to
the concerned SM/s SSs. It shall be the overall responsibility of the SM / SS to give complete accountal of withdrawals
made from station earnings within one month of the date of accident.

S.No Nature of Powers PHOD/HOD DRM/ADRM Divisional Officers, REMARKS

SAG Extra Divisional
Officers in Officers & Officers
Field Units in Headquarters
71 Disaster Management
(i) Procurement of Full Powers Full Powers Full Powers 1. Full Powers if he is
additional lifesaving the only Medical
drugs from the market Officer available on
by Medical Officers at site. 2. Medical
the site. Officers to draw
money from station
collection.
Authority:
Recommendation of
High Level Committee
on Disaster
Management Item
No.31
(ii) On the Spot Full Powers Full Powers Full Powers 1. Full Powers if he is
payment to private the only Medical
Hospitals for treatment Officer available on
of injured. site.
2. Medical Officers to
draw money from
station collection.
Authority:
Recommendation of
High Level Committee
on Disaster
Management Item
No.32
(iii) Cash imprest for Full Powers Full Powers Full Powers 1. Full Powers if he is
ARMV in charges – for the only Medical
expeditious Officer available on
procurement of small site
items like fuel, food 2. This power to be
materials etc. at implemented
accident site. when the ARMV

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

has to remain at
the accident site
for a longer period
during exigencies.
3. Up to Rs. 5,000/-
for food materials,
fuel etc.,
Authority:
Recommendation of
High Level Committee
on Disaster
Management Item
No.41
(iv) Purchase of items Full Powers Full Powers Full Powers 1. Only for
for ARME including First emergency purchases
Aid Articles. and not for normal
day to day
requirements.

Authority:
Recommendation of
High Level Committee
on Disaster
Management Item
No.36
(v) ART Equipment (HRE, HRD & 140 T cranes and other related equipment). (Authority:
Recommendation of High Level Committee on Disaster Management Item No.36)
a) For planned PCME / Nil 1. Finance
procurement of the PHOD/ Dy.CE/R&L/Sr.DME concurrence is
spares, consumables, CHOD above Rs.1.5 Lakhs necessary
and small tools. Above Rs.25 and up to Rs.8 2. Constitution of
Lakhs and Lakhs. Tender committee
up to Rs.2.5 and accepting
Crores EME/Ds/R&L up to
Rs. 1.5 lakhs Authority: (refer to
CMPE/ R&L Annexure ‘A’ & ‘C’ of
/ CMPE/Ds Part-A).
above Rs.8
Lakhs and
up to Rs. 25
lakhs
b) for emergency PCME/ Up to Rs. 1 Sr DME/ In charge 1. Cases exceeding
repairs and purchase of CMPE (R&L) Lakh per of ARTs Up to Rs. Rs. 1 Lakh would
spares incidental to Up to Rs. 1 break down 20,000/- per break require GM’s
such repairs. Lakh per with finance down without sanction with prior
break down concurrence finance finance
with finance concurrence when concurrence
concurrence purchase of 2. Procurement of
proprietary article spare parts along

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

certificate (PAC with emergency

spares is not repairs should not
involved) be piecemeal in
order to avoid
Where purchase of finance
proprietary article concurrence and
certificate spares the purchase
is involved each should be restored
PAC item costing to only when
more than Rs. planned
10,000/- should be procurement has
purchased with not materialized
prior finance 3. A register showing
concurrence (The the details of
total expenditure expenditure
should not exceed incurred on each
Rs. 10 Lakhs per break down should
annum) be maintained so
as to enable a
DMEs/In charge of watch being kept
ARTs Up to Rs. over the ceiling
10,000/- per limit prescribed.
breakdown The overall ceiling
without finance limit for
concurrence when emergency
purchase of PAC repairs/purchases
spares is not of spares should
involved. (The not exceed Rs.20
total expenditure lakhs per annum
should not exceed
Rs.5 lakhs per
annum)

c) Scheduled PCME Full Nil Sr. DMEs/ In 1. Finance

overhauling/recondition powers charge/ART Up to concurrence is
ing repairs to machines Rs. 30,000/- at a necessary. 2.
(Schedules not covered CMPE/R&L time. Subject to usual
under Annual Up to Rs. procedure of calling
Maintenance contract) 50,000/- at DME/In charge of of tender/Quotation
and for purchase of a time ART up to etc., being followed
spare parts for this Rs.10000 at a time as per extant
equipment. orders.
(vi) Hiring of vehicles for Nil Branch Officers of 1. The expenditure
rescue and relief DRM/ADRM Medical, can be met from
operations Full powers Mechanical, cash imprest /
during Operating Safety, Station earnings
accidents Safety and without any
Commercial limitation.

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

departments Full 2. Efforts may be

Powers. made to pool the
utilization
wherever possible.
Authority:
Recommendation of
High Level
Committee on
Disaster
Management Item
No.30
(viii) Procurement of - - - 1. No
ART/ ARMV equipment. item/equipment shall
be banned while
being purchased for
ART/ARMV/Break
down Crane. No
circulars/orders
restricting the
purchase
procedures/powers
for ART/ARMV/Crane
equipment shall be
applicable unless
issued by Railway
Board (MM&FC).
Authority:
Recommendation of
High Level Committee
on Disaster
Management Item
No.37
(ix) Sanction of cash PCME – Full Nil Nil 1. Finance
imprest for maintaining Powers. concurrence is
ART/ARMVs/Cranes necessary
2. Authority:
Recommendation of
High Level Committee
on Disaster
Management Item
No.39.
(x) Purchase of JAG/Sr. Scale/Jr.
ART/ARMV/Crane Scale
material through in Divisions Full
imprest cash. powers to ART
Incharge officer up
to Rs. 10,000/- per
item

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

(xi) Hiring of cell phones - - -

at the time of
emergencies.
(xii) 1. These powers are
(a) Requisition of left to the discretion
Helicopter / Airplane to of GM. The
reach the site of serious circumstances under
accident. which GM exercise
these powers,
(b)Requisition of Air broadly cover the
support to dispatch the following types of
rescue teams to the site cases: i. Where more
of accident. than 10 casualties
(death-cum-serious
injuries) are feared
and it is difficult for
these officers to
reach the site within
reasonable time. ii.
Where heavy damage
is caused to Railway
installations in
sensitive and tension
filled areas (e.g.
wreckage of track,
bridges etc. through
bomb blast, other
means of sabotage,
etc.) iii. Where public
reaction in case of
late arrival of senior
officers at site is likely
to be highly adverse.
iv. Normally, in case
of an accident, only
one helicopter should
be requisitioned by a
Zonal Railway, except
when there is a
serious passenger
train accident
involving several
casualties when it is
essential for both the
General Manager and
the Divisional Railway
Manager to reach the
site at once to satisfy
the public and the

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Press. However, for

dispatching the
rescue teams to the
site of the accident,
separate helicopter/
airplane may be
requisitioned, if so
needed.
Note: The GMs may
exercise the above
powers personally
and may not redele
gate these powers.

(c) Requisition of GM to personally

helicopter / Airplane to exercise these
evacuate injured and powers.
dead in the event of Authority:
serious accident
Railway Board’s letter
No.2002/Safety-1/6/6
dated 13.06.2004.

********

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Chapter - 33
BRIEF PARTICULARS OF PALAKKAD DIVISION
JURISDICTION OF ENGINEERING DEPARTMENT
DEN ADEN SE/PW Jurisdiction SE/W SE/B
R
PTJ/W PTJ (excl), WRA (incl)-KM 487/200 to 510/07
WRA (excl), PGT (incl)-KM 510/07 to 535/00
PGT/E PGT
PGT PGT-PGTN (incl) - 53/070 to 58/130
PGTN (excl), POY (incl) - KM 0.00 to 53/070
KLGD POY-CNV (incl) - KM 120/070 to 143/500
Sr.DEN/E PGT
PGT/W PGT (excl), OTP (incl) - KM 535 / 00 to 566/540
OTP(excl)- KTU(Incl) Km.566/540-609/210
SRR
SRR Link 0-1.940 SRR- NIL 0-0.800 SRR
SRR
AAM SRR (excl), NIL (incl) - KM 0/800 to 66/0
TIR KTU (excl), FK (excl) - KM 609/210 to 653/900
CLT FK (incl), QLD (excl) - KM 653/900 to 688/300 CLT
CAN QLD QLD (incl), TLY(incl) - KM 688/300 to 735/100
CAN
CAN TLY (excl), PAZ (incl) - KM 735/100 to 776/500
DEN/W PAY PAZ (exl.)- BFR(exl)- Km.776.500 to 821.600 CAN
KGQ BFR(incl.)- MJS(incl.)- Km.821.600 to 871.300
MAQ MAQ
MJS(excl.)- MAQ(incl.)- Km.871.300 to 887.500
MAQ
MAQ-PNMB Km.0/0-24/500

Traffic Inspectors Jurisdiction

TI/PGT MDKI, ETMD, WRA, CLMD, KJKD, KTKU, PGT, PGTN, PDGM, KLGD, MMDA, MXM , CNV, POY

TI/SRR PLL, LDY, OTP, MNUR, SRR, AAM, VNB, NIL,KRKD,PTB,PUM

TI/CLT KTU,TUA,TIR,TA,PGI,KN,FK, KUL, CLT, WH, ETR, QLD,.

TI/CAN TKT,BDJ,MHE,TLY,ETR,CS,CAN, VAPM, KPQ, PAZ,

TI/KGQ PAY,CHV,NLE,KZE,KQK,KGQ,KMQ,UAA,MJS,ULL

TI/MAJN MAQ, MAJN, PADIL, PNMB, NTVT, JOKKATTE

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

33.0 PARTICULARS OF LEVEL CROSSINGS

Interlocked /
LC Engg / Manned / N on -
No. Section Km Tfc Class Unmanned interlocked TVU
PTJ-PGT Section
152 MDKI-ETMD 500/300-400 T A M Y 144222
152A MDKI-WRA 507/0-100 E C M N 12177
153 WRA Yd 509/200-300 T C M Y 21736
154 WRA-KJKD 517/100-200 E C M Y 15435
155 KJKD-KTKU 521/200-300 T C M Y 15785
156 KJKD-KTKU 523/600-700 E SPL M Y 116390
160 KTKU-PGT 533/200-300 T SPL M Y 484021
PGTN-POY Section
53 PGT-PGTN 56/700-800 E A M Y 35310
52 PGT-PGTN 56/200-300 E SPL M Y 53501
51 PGT-PGTN 55/300-400 E SPL M Y 31614
48 PGTN YARD 53/100-000 T SPL M Y 28886
46 PGTN- PDGM 52/000-51/900 E A M NI 93155
44 PGTN-PDGM 48/900-800 M/Closed 2875
42 PGTN-PDGM 47/000-46/900 UM 702
41 PGTN-PDGM 46/700-600 E C M N 1681
40 PGTN-PDGM 46/100-000 UM 601
37 PDGM-KLGD 39/800-700 E C M/CLOSED N 18447
35 PDGM-KLGD 37/900-800 E C M/CLOSED N 9842
34 PDGM-KLGD 37/000 M/Closed NI 2123
33 KLGD YARD 35/600-500 T B M Y 48016
31 KLGD-MMDA 33/300-200 E C M/CLOSED N 5196
29 KLGD-MMDA 32/000-31/900 M/CLOSED N 544
27 KLGD-MMDA 30/700-600 E C M N 8401
23 MMDA-MXM 23/900-800 E C M/CLOSED N 4042
20 MMDA-MXM 19/500-400 E C M/CLOSED N 827
18 MMDA-MXM 17/600-500 E C M Y 3034
14 MXM YARD 15/300-200 T B M Y 35746
13 MXM-POY 14/600-500 E C M Y 5051
9 MXM-POY 11/100-000 E C M/CLOSED N 14475
7 MXM-POY 8/000-7/900 E B M Y 57934
6 MXM-POY 6/200-100 E C M Y 4051
5 MXM-POY 3/600-500 E C M Y 24639
4 MXM-POY 3/100-000 E C M Y 178
117 POY -YARD 120/0-100 T C M Y 18865
POY-CNV
121 POY-CNV 122/200-300 T C M Y 17150
122 POY-CNV 123/0-100 E A M Y 45930
123 POY-CNV 124/0-100 E C M Y 4248
129 POY-CNV 129/900-130/0 E C M Y 4490
130 POY-CNV 131/400-500 E C M Y 4340

150
DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

133 POY-CNV 133/400-500 E C M Y 4500

134 POY-CNV 134/600-700 E SPL M Y 99582
136 POY-CNV 137/0-100 E C M Y 5450
PGT - SRR Section
164 PLI-MNY 549-100-200 E SPL M Y 285815
164A MNY-LDY 558/0-100 T SPL M Y 225794
SRR-ERS SECTION
1 SRR-VTK 1/800-900 E SPL M Y 125019
SRR-NIL Section
2 SRR- AAM 4/100-200 E SPL M Y 138847
3 SRR-AAM 8/400-500 E C M Y 6193
4 SRR-AAM 10/300-400 E SPL M Y 74215
4A SRR-AAM 13/400-500 E C M Y 37357
5 SRR-AAM 18/400-500 E SPL M Y 26241
6 SRR-AAM 21/100-200 E SPL M Y 118647
8 SRR-AAM 32/900-33/0 E SPL M Y 94798
9 SRR-AAM 39/800-900 E SPL M Y 91476
10 VNB-NIL 55/400-500 T SPL M Y 97969
11 VNB-NIL 59/0-100 E B2 M Y 18036
12 VNB-NIL 65/600-700 T SPL M Y 133878
SRR-CLT Section
166A PTB-PUB 591/600-700 E A M Y 115600
167 PTB-PUB 593/800-900 E SPL M Y 126830
167A PTB-PUB 597/200-300 E SPL M Y 200589
169 KTKU-TUA 611/500-600 E SPL M Y 154770
170A TUA-TIR 618/100-200 E SPL M Y 137216
172A TA YARD 632/0-100 T SPL M Y 340608
172B TA-PGI 635/600-700 E A M Y 92470
173 TA-PGI 637/600-700 E SPL M Y 133210
174B PGI-KN 642/500-600 E SPL M Y 329485
174C PGI-KN 647/500-600 E SPL M Y 179140
174D KN-FK 650/500-600 T SPL M Y 108355
174E KN-FK 651/900-652/0 E SPL M Y 152555
180 KUL-CUT 663/600-700 T SPL M Y 272512
CLT - CAN Section
183 CLT-WH 665/100-200 T SPL M Y 472056
185 CLT-WH 666/100-200 E SPL M Y 504957
187 CLT-WH 667/100-200 E SPL M Y 147810
189 WH-ETR 669/700-800 T SPL M Y 137428
190 WH-ETR 670/0-100 T SPL M Y 281732
191 WH-ETR 671/0-100 E SPL M Y 98934
194 WH-ETR 676/300-400 T C M Y 24616
195 ETR-QLD 678/300-400 E B2 M Y 51456
196A ETR-QLD 681/0-100 E SPL M Y 212550
197 ETR-QLD 682/200-300 E SPL M Y 117715
198 ETR-QLD 684/200-300 E A M Y 136955
204 QLD-TKT 690/600-700 E SPL M Y 263088

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

205 QLD-TKT 691/400-500 E SPL M Y 198765

205A QLD-TKT 694/0-100 E SPL M Y 129921
209 TKT Yard 698/100-200 T SPL M Y 81333
210 TKT Yard 698/900-699/0 T SPL M Y 94759
210A TKT-BDJ 701/200-300 E SPL M Y 221585
211 TKT-BDJ 701/600-700 E SPL M Y 158220
211A TKT-BDJ 706/200-300 E SPL M Y 173248
211B TKT-BDJ 709/200-300 E SPL M Y 111156
212 BDJ-MHE 711/200-300 T A M Y 55489
214 BDJ-MHE 712/500-600 E A M Y 35959
216A BDJ-MHE 718/600-700 E SPL M Y 82183
216B BDJ-MHE 720/100-200 E SPL M Y 164416
217 BDJ-MHE 721/400-500 E SPL M Y 380968
218 BDJ-MHE 722/400-500 E A M Y 129323
219 BDJ-MHE 723/000-100 T SPL M Y 205978
223 MHE-TLY 725/100-200 E SPL M Y 736565
224 MHE-TLY 728/300-400 E A M Y 144448
225 MHE-TLY 729/600-700 E SPL M Y 181122
226 MHE-TLY 730/700-800 E SPL M Y 240660
227 MHE-TLY 731/0-100 E SPL M Y 197625
228 MHE-TLY 731/700-800 E SPL M Y 280132
229A TKT Yard 733/800-900 T SPL M Y 179940
230 TLY-ETK 735/300-400 E SPL M Y 416144
231 TLY-ETK 736/900-737/000 E C M Y 1326
233 TLY-ETK 739/400-500 E A M Y 38671
234 TLY-ETK 740/400-500 T B1 M Y 181084
237 ETK-CS 741/900-742/000 T B1 M Y 95296
238 ETK-CS 743/200-300 E SPL M Y 264466
239 ETK-CS 749/100-200 T SPL M Y 418506
240 ETK-CS 749/700-800 T SPL M Y 176384
241 CS-CAN 752/100-200 E A M Y 165660
CAN-MAQ Section
244 CAN-VAPM 755/800-900 E SPL M Y 123830
246 CAN-VAPM 757/800-900 E SPL M Y 79044
761/900-
251 VAPM-KPQ 762/0(Closed) E SPL M Y 0
251A VAPM-KPQ 765/100-200 E A M Y 142725
252 VAPM-KPQ 767/400-500 T SPL M Y 181500
253 KPQ-PAZ 769/000-100 T SPL M Y 172440
254 KPQ-PAZ 770/000-100 E B1 M Y 30750
255 KPQ-PAZ 770/600-700 E A M Y 47358
256 KPQ-PAZ 773/800-900 E C M Y 90471
257 KPQ-PAZ 774/400-500 E SPL M Y 325820
258A PAZ-PAY 777/500-600 E SPL M Y 116216
259 PAZ-PAY 782/200-300 E SPL M Y 140989
259A PAZ-PAY 785/500-600 E SPL M Y 58431
262 PAY-CHV 789/500-600 E SPL M Y 123960

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

264 PAY-CHV 791/500-600 E SPL M Y 190828

265 PAY-CHV 792/600-700 E SPL M Y 255719
266 PAY-CHV 793/300-400 E SPL M Y 230169
267 PAY-CHV 795/500-600 E SPL M Y 281640
269 CHV-NLE 805/200-300 E SPL M Y 588716
270 CHV-NLE 806/000-100 T A M Y 53912
273 NLE-KZE 815/200-300 E SPL M Y 244526
274 NLE-KZE 816/800-900 T SPL M Y 164424
274A KEZ-KQK 817/500-600 T SPL M Y 151368
274B KEZ-KQK 822/700-800 E B2 M Y 41300
277 KEZ-KQK 826/400-500 E A M Y 23598
280 KQK-KGQ 830/100-200 T SPL M Y 127380
281 KQK-KGQ 831/700-800 E SPL M Y 187165
284 KMQ YARD 851/400-500 T B2 M Y 39904
285 KMQ-UAA 853/0-100 E C M Y 32032
287 KMQ-UAA 857/00-100 E SPL M Y 85578
288 UAA-MJS 863/0-100 E SPL M Y 137940
289 UAA-MJS 865/500-600 E SPL M Y 118116
291 MJS-ULL 868/700-800 T SPL M Y 133875
292 MJS-ULL 870/800-900 E A M Y 30498
292A MJS-ULL 875/0-100 E B2 M Y 41779
293 ULL YARD 877/100-200 T A M Y 103865
293A ULL-MAQ 882/800-900 T SPL M Y 202459
294 MAQ- BUNDER 886/500-600 T A M Y 19227
295 MAQ-BUNDER 886/800-900 T C M N 10390
MAQ-PNMB Section
007 MAJN-TOK 014/200-300 E B1 M Y 21289
015 PNMB YARD 25/0-100 T SPL M N 51238
016 PNMB YARD 26/300-400 T C M N 3529
017 PNMB YARD 27/400-500 T SPL M N 65127
150C MAQ-MAJIN 003/0-100 E C M N 16319
92 JOKATTE-TOK 20/300-400 T SPL M Y 258707

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Chapter - 34
TELEPHONE DIRECTORY
34.0 DISTANCE AND TELEPHONE NUMBERS OF STATIONS
STATION STATION KM FROM INTER STD BSNL No. RLY No.
CODE MAS DISTANCE CODE
PODANUR PTJ 485.92 0 0422 2410784 67187
MADUKARAI MDKI 495.58 9.66 0422 2622223 62656
ETTIMADAI ETMD 500.52 4.94 0422 2652465 62655
WALAYAR WRA 509.59 9.07 0491 2862202 62674
CHULLIMADAI CLMD 514. 97 5.38 0491 2802113
KANJIKODE KJKD 520.83 5.85 0491 2566353 62675
KOTTEKAD KTKU 528.0 7.10 0491 2801992
PALAKKAD PGT 534.18 13.6 0491 2555245 62636
PALAKKAD RRI 0491 2553392 62694
PARLI PLL 543.04 9.31 0491 2856224 62676
LAKKITI LDY 558.28 7.75 0466 2230266 62678
PALAPURAM-H PLPM 562.28 4.00
OTTAPALAM OTP 565.75 3.47 0466 2246553 62645
MANNANUR MNUR 572.87 7.12 0466 2227522 62679
SHORANUR SRR 578.67 1.77 0466 2224716 69182
SHORANUR RRI 0466 2225520 69193
SHORANUR 'A' CABIN 0466 2415035 69190
SHORANUR 'B' CABIN 0466 2415055 69191
KARAKAD KRKD 584.12 5.45 0466 2233501 69194
PATTAMBI PTB 590.05 5.93 0466 2212227 69262
KODUMUNDA-H KODM 594.83 4.78
PALLIPURAM PUM 599.22 4.39 0466 2238280 69263
PERASHSHANNUR-H PEU 604.17 4.95
KUTTIPURAM KTU 608.67 4.50 0494 2608324 69264
TIRUNAVAYA TUA 615.04 6.37 0494 2602030 69265
TIRUR TIR 623.66 8.62 0494 2420020 64220
TANUR TA 631.62 7.96 0494 2440252 64221
PARAPANANGADI PGI 639.65 8.03 0494 2410235 64222
VALLIKUNNU-H VLI 644.81 5.16 0494 2472080
KADALUNDI KN 649.95 5.14 0495 2470244 64219
FEROKE FK 654.85 4.90 0495 2482280 64224
KALLAI KUL 662.83 7.98 0495 2320544 64156
KOZHIKODE/RRI CLT 664.60 1.77 0495 2302029 64151
KOZHIKODE Dy.SMR 0495 2701499 64154
VELLAYIL-H VLL 666.73 2.13
WEST HILL WH 669.40 2.67 0495 2384108 64225
ELATTUR ETR 676.50 7.10 0495 2462041 64226
CHEMANCHERI-H CMC 683.73 7.23
QUILANDI QLD 689.05 5.32 0496 2620255 64227

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

VELLARIKKAD-H VEK 694.50 5.45

TIKKOTI TKT 698.29 3.79 0496 2600497 64228
PAYYOLI- H PYOL 701.47 3.18
IRINGAL-H IGL 705.09 3.62
BADAGARA BDJ 710.90 5.81 0496 2524254 64229
NADAPURAM ROAD NAU 716.39 5.49
MUKKALI-H MUKE 720.08 3.69
MAHE MHE 723.77 3.69 0496 2500123 64230
JAGANNATH TEMPLE JGE
GATE - H 730.64 6.87 0490 2320124
TELLICHERRY TLY 732.90 2.26 0490 2343890 64231
DHARMADAM-H DMD 737.44 4.54
ETTAKOT ETK 741.20 3.76 0497 2833838 64232
KANNUR SOUTH CS 749.99 8.79 0497 2734379 64659
KANNUR CAN 753.84 3.85 0497 2705130 64654
CHIRAKKAL-H CQL 758.37 4.53
VALAPATTANAM VAPM 760.59 2.22 0497 2778001 64699
PAPPINISSERI - H PPNS 762.17 1.58
KANNAPURAM KPQ 768.04 5.87 0497 2860227 64635
PAYANGADI PAZ 775.65 7.61 0497 2870245 66233
EZHIMALA - H ELM 782.42 6.77 0497 2812660
PAYANNUR PAY 787.26 6.30 04985 204690 66232
TRIKARIPPUR - H TKQ 793.56 6.30 0467 2210232
CHANDERA.H CDRA 797.85 4.29
CHERVATHUR CHV 801.96 4.11 0467 2260222 66231
NILESHWAR NLE 806.98 5.02 0467 2280330 64683
KANHANGAD KZE 816.50 9.52 0467 2204483 66229
BEKAL FORT BFR 825.06 8.56 0467 2272024
KOTTIKULAM KQK 830.03 4.97 0467 2236245 64619
KALANAD-H KLAD 836.66 5.53
KASARAGOD KGQ 839.44 2.78 04994 220800 64854
KUMBLA KMQ 851.66 12.22 04998 213035 66226
UPPALA UAA 861.42 9.76 04998 240233 66225
MANJESHWAR MJS 868.28 6.86 04998 272233 66224
ULLAL ULL 876.73 8.45 0824 2466426 66223
TOKKUTTU-H TKOT 880.10 3.37
NETRAVATI NTVT 882.90 2.8 0824 2414086 66156
MANGALORE C MAQ 885.24 2.34 0824 2427359 66154
MANGALORE Jn MAJN 5.57 5.57 0824 2430602 66554
TOKKUR TOK 21.67 13.77 0824 2011222 019-
98210
PANAMBUR PNMB 24.40 2.73 0824 2407694 019-
98206
PADIL PADIL 0824 2013100 66354
JOKKATTE JOKT 9746740452 019-
98204

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PGT- POY-CNV SECTION

STATION STATION KM FROM INTER STD BSNL No. RLY No.
CODE POY DISTANCE CODE
PALAKKAD PGT 57.87 04.09 0491 2555245 62636
PALAKKAD TOWN PGTN 53.78 10.93 0491 2532156 62640
PUDUNAGARAM PDGM 42.845 05.45 04923 254260 63769
VADAKANIAKAPURAM VDK (H) 37.4 02.10
KOLLENGODE KLGD 35.3 8.40 04923 262234 63768
MUTHALAMADA MMDA 26.9 10.81 04923 232615 63767
MINACHIPURAM MXM 16.09 7.79 04253 255402 63766
ANNAMALAI ANM (H) 8.30 8.30
POLLACHI POY 0.00 - 04259 228655 63762
KINATTUKADAVU CNV 04259 293152 62913/
PGT
67223/
SA

SRR – NIL SECTION

STATION STATION KM FROM INTER STD BSNL No. RLY No.
CODE SRR DISTANCE CODE
VADANAM KURISHSHI VDKS 4.26
VALAPUZHA-H VPZ 9.28 5.02
KULUKKALUR-H KZC 14.00 4.72
CHERUKARA-H CQ 20.50 6.50
ANGADIPURAM AAM 27.63 7.13 04933 227343 69211
PATTIKAD-H PKQ 33.14 5.51
MELATTUR MLTR 40.41 7.27
TUVVUR TUY 46.67 6.26
TODIYAPPULAM- H TDPM 50.80 4.13
VANIAMBALAM VNB 55.20 4.40 04931 236910 69212
NILAMBUR NIL 65.80 10.60 04931 220237 69213

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34.1 Assistance from state Governments

IMPORTANT TELEPHONE NUMBERS
TAMIL NADU
STD CODE -044
Designation Office Residence Mobile/Fax
28271951
Disaster Management 28230091
28592921
Control Room -
CM OFFICE 28230092 28411654
28230094

Secretary Disaster 28593990

Management / Relief 28593988/1070 - 28410577
Commissioner

28294129
Fire service Control Room 101,102( Toll free) 94400755
and Ambulance
Child help line
1096
23452359-362 Women help line 1091
Commissioner of Police/ 23453364
Control room 28555034

GVK EMRI
( Emergency Service for 108
Medical , Police and Fire

KERALA
STD CODE -0471
Designation Office Residence Mobile/Fax
Disaster Management
Control Room 1077 ( Toll free) -
-
2505309

Secretary Disaster
2331345 - -
Management / Relief
Commissioner
2563660
Fire service Control Room 2562994 - -
101,108( Toll free)
and Ambulance
Child help line
Police information Centre 2318188 Women help line 181 1098
/Kerala

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KARNATAKA
STD CODE- 080
Designation Office Residence Mobile/Fax
Disaster Management 22032416 - 9901949696
control room 22253707
1070 ( Toll free)
Secretary Disaster 22353980 25277202 9448138668
Management/Relief 22032582
Commissioner
State Police Control 22211777 - -
Room
GVK EMRI
( Emergency Service
for Medical , Police
and Fire

34.2 RAILWAY JURISDICTION/CIVIL DISTRICT & DETAILS OF DISTRICT CIVIL

AUTHORITIES
District RLY Stations STD code Office Residence Mobile

DIST. COLLECTOR 0422 2301114 2301320

MDKI, ETMD COMM. OF POLICE 0422 2220077 2223200 9442741000
COIMBATORE
POY,CNV REVENUE OFFICER 0422 2300035 2300424 9445000442
RDO / POLLACHI 04259 224855

WRA,KJKD,PGT, PLL, DIST. COLLECTOR 0491 2505266 2533026 9447633445

MNY, LDY, OTP,
PALAKKAD SP 0491 2534011 2533276 9497996977
MNUR, SRR, KRKD,
PTB, PUM, PGTN, 0491 2535585 9447735011

KTU, TIR 0483 2734355 2734225 9446539017

TUA TA, DIST. COLLECTOR
MALAPPURAM RDO/TIR 0484 2421200 9847943446
PGI, AAM,
VNB, NIL SP 0483 2734377 2734377 9497996976
DIST. COLLECTOR 0495 2370518 2383500 9447171400
KOZIKODE KN,FK,KUL,CLT,
WH,ETR,QLD, TKT,BDJ,MHE COMM. OF 0495 2722911 2370300 9497996989
`
POLICE
TLY,ETK,CS, CAN, DIST. 0497 2700243 2700242 9447029015
KANNUR VAPM, KPQ,PAZ, PAY, COLLECTOR
CHV,NLE,KZE , SP 0497 2763330 2763331 9497996973
DIST. COLLECTOR 04994 256400 256600 9447496600
KQK,KGQ,KMQ,
KASARAGOD SP 04994 257401 255301 9497996972
UAA,MJS

DAKHINA ULL,NTVT, MAQ,KNKD, DIST. COLLECTOR 0824 2220588 2220589 9449225000

KANNADA PNMB SP 0824 2220503 2220504 09480805301

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

34.3 RAILWAY &BSNL CODES FOR ZONES & DIVISION

Central Railway
Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
Mumbai CST HQ 010 022
Mumbai 010 022
Bhusaval 011 02582
Nagpur 012 0712
Pune 013 020
Solapur 014 0217

Eastern Railway
Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
Kolkata F.P..H.Q. 020 033
Howrah 020 033
Sealdah 020 033
Asansol 020 0341
Malda 020 03512

Northern Railway
Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
N.Denhi B.H.H.Q 030 011
Delhi 030 011
Firozpur 030 01632
Lucknow 032 0522
Moradabad 033 0591
Ambala 034 0171

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North Eastern Railway

Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
Gorakhpur H.Q 040 0551
Izzatnagar 040 0581
Lucknow 040 0522
Varanasi 040 0542

Northeast Frontier Railway

Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
Guwahati H.Q 050 0361
Alipurduar 050 03564
Kathihar 050 06452
Lumding 050 03674
Rangia 050 03621
Tinsukia 050 0374

Southern Railway
Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
Chennau H.Q. 085 0675
Chennai 060 044
Madurai 060 0452
Palghat 060 0491
Tiruchirapalli 060 0431
Thiruvanathapuram 060 0471
Salem 060 0427

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

South Central Railway

Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
Secundrabad H.Q. 070 040
Secundrabad 07 040
Hyderabad 070 040
Guntkal 070 08552
Guntur 070 0863
Vijayawada 070 0866

South Eastern Railway

Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
Kolkata GRC H.Q 080 033
Adra 080 03251
Chakradharpur 080 06587
Kharagpur 080 03222
Ranchi 080 0651

Western Railway
Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
Mumbai CG H.Q 090 022
Mumbai 090 022
Vadodara 091 0265
Ratlam 092 07412
Ahmedabad 093 079
Rajkot 094 0281
Bhavnagar 099 0278

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

East Central Railway

Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
Hazipur H.Q 025 06224
0612 (PNBE)
Danapur 025 06115
Dhanbad 025 0326
Mughal Sarai 025 05412
Samastipur 025 06274
Sonpur 025 06158

East Cost Railway

Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
Bhuvneshwar H.Q 085 0675
Khurda Road 085 0674
Walter 085 0891
Sambhalpur 85 0663

North Central Railway

Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
Allahabad H.Q 035 0532
Allahabad 035 0532
Agra 036 0562
Jhansi 037 0510

North Western Railway

Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
Jaipur H.Q 095 0141
Jaipur 095 0141
Ajmer 096 0145
Bikaner 097 0151
Jodhpur 098 0291

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South East Central Railway

Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
Bilaspur H.Q 075 07752
Bilaspur 075 07752
Nagpur 075 0712
Raipur 075 0771

South Western Railway

Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
Hubli H.Q 065 0836
Hubli 065 0836
Bengaluru 065 080
Mysore 065 0821

West Central Railway

Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
Jabalpur H.Q 015 0761
Jabalpur 015 0761
Bhopal 016 0755
Kota 017 0744
Production units
Name of Zonal & Division Railways Rly.Code MTNL/BSNL code
CLW-Chittranjan 020 0341
DLW-Varanasi 043 0542
DMW-Patiala 0310 0157
RCF-Kapurthala 0319 01822
ICF-Perambur 060 044
RWF—Bengaluru 066 080
RDSO-Lucknow 0324 0522
CORE-Allahabad 035 0532
Metro-Kolkata 020 033

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34.4 TELEPHONE NUMBERS OF IMPORTANT HEADQUARTERS OFFICERS

DESIGNATION RAILWAY BSNL
CELL FAX
MAS (STD CODE: 044)

OFFICE RESIDENCE OFFICE RESIDENCE

GM 22687 28553 25332157 28271157 25351439

AGM 22502 28536 25353743 28206224 09003160001 25341225

SECY.TO GM 22504 28826 25354600 24360900 09003160003 24356182

CCM 22424 - 25353148 28279853 09003160950 25358317

CEE 22480 25353717 09003160300 25353690

PCE 22540 25353030 09003060200 25351117

CTE 22543 28457 25355059 28254975 09003060201 ,,

CGE 22542 28589 25357438 28276409 09003060204 ,,

CBE 22547 28849 25353477 24358089 09003060202 ,,

CPDE 22516 28546 25355958 28275040 09003060203 ,,

CME 22499 28449 25353582 28250340 09003160400 25351162

CSTE 22450 28456 25353800 28270640 09003160800 25330177

COM 22400 28654 25355829 28276714 09003160900 25357590

CPTM 22403 28952 25353175 24320594 09003160902 ,,

CFTM 22404 28507 25354206 28214081 09003160900 ,,

CPO 22520 28507 25353755 24320673 09003160600 25331937

CPRO 22488 25353455 09003160080 25341800

CSO 22405 28598 25354233 28271192 09003060940 25355471

CSC 20371 28497 25352414 28279638 09003160700 25352414

CMD 20350 28562 25354237 28225594 09003160500 25332501

CMD/RH/PER 29000 26740970 26512272 9003160500 26443051

CSC 20371 28518 25352414 28271379 9003160700 25352414

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34.5 TELEPHONE NUMBERS OF IMPORTANT SAFETY OFFICERS

Officer Railway STD Code BSNL Mobile Fax
31140 0522 2233108
CCRS/LKO OFFICE (NER) 2233095
23290 (NR) R-2237702
CRS/SBC OFFICE 56800 080 22260650 R-22265926 080-22260650
PS 56802
RESI: 56801CRS 080 22265926
Principal ED/ OFFICE 030 43302 011 23381344 011-23386215
SAFETY/RB
RESI 011 23210429 9910487525
CSO/MAS OFFICE 22405 044 25354233 09003060940 25355471
RESI 28598
Dy.CSO / TFC / MAS OFFICE 22627 044 25355471 9003060941 044-25355471
044-25355471
RESI 28587 044 28277242 9003060941 044-25355471
Dy CSO / M OFFICE 22605 9003060944 044-25355471
Sr. DSO/PGT OFFICE 62680 0491 2555326 09746763926 0491-2555326

34.6 TELEPHONE NUMBERS OF PALGHAT DIVISIONAL OFFICERS

DIVISIONAL OFFICE - PALGHAT (0491)
BSNL RAILWAY MOBILE
FAX
Officer Office Res. Office Res.
DRM 2555296 2555115 62000 62001 9746763000 2555235
PS/DRM 62022 9746740010 2555235
ADRM 2555343 2555365 62002 62003 9746763001 2557022
PS/ADRM 62026 2557022
PRO 2559651 2559470 62014 62015 9746763002
Sr DCM 2555443 2533567 62200 62201 9746763950 2555339
ACM/I 2552604 62207 62211 9746763953
ACM/II 2555323 62202 62205 9746763952
ACM/III 2552604 62204
DEE /G 2555331 2553050 62300 62301 9746763300 2555331
ADEE 555803 2554354 62308 62309 9746763302
Sr.DEE/TRD/ PGT 2555513 2555345 62302 62303 974676301 2555513
DEE/TRD/CAN 9746763645
DEE/MEMU 62304 9746740246
Sr.DEN/Co-ord 2555332 2554174 62400 62401 9746763200 2555322
DEN/E 2555694 2555328 62402 62403 9746763201
DEN/W 2555322 2555362 62406 62407 9746763202
DEN Bridges 2553077 62408 62409 9746763203
ADEN/CTR 2555733 62412 9746763204
AXEN/MC 2555350 62414 62413 09003060245
ADEN/PGT 2553440 62410 62411 9746763205
ADEN/SRR 0466-2222219 2222525 69130 69149 9746763208

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ADEN/CAN 0497-2700864 2768938 64624 64625 9746763207

ADEN/MAQ 0824-2410196 66124 66125 09731663206
Sr.DME 0491-2555342 2555367 62500 62501 9746763400 62599 & 2555342
ADME/MAQ 0824 - 2411096 66140 66414 09731663402
ADME/PGT 0491-2553679 62502 09746763401
CMS 0491-2555324 2552998 63100 63101 9746763500 2554311
Addl.CMS/G 0491-2555363 63108 63105 9746763503
Addl.CMS/ Adm 0491 -2554311 2555355 63102 9746763501
Addl.CMS/SRR 0466-2222518 2225383 69160 69161 9746763506
Sr DMO/CLT 0495-2704200 2701055 64150 64149 9746763505
ADMO/CAN 0497-2712527 64648 9746763510
Sr DMO/MAQ 0824-2428592 66148 66149 09731663509
ADMO/POY 09895344699

Sr.DOM 0491-2557173 2555138 62600 62601 9746763900 62670 & 2557173

AOM ( M) 0491-2554288 2554875 62606 9746763903
AO/MAQ 0824-2410634 66150 66151 9731663904
Sr DSO 0491-2555326 2556728 62680 62681 9746763926 2555326
Sr DSTE 0491-2555236 2555361 62900 62901 9746763800 62999 & 2555236
DSTE 0491-2555366 2555466 62902 62903 9746763802
ADSTE/PGT 62904 974673801
ADSTE/CAN 0497 -2713459 64670 64671 9746763803 64670
DSC 0491- 2555258 2555165 62800 62801 9746763700 62832
ASC 0491- 2552260 2552050 62804 9746763701
DSRP 0491 - 2555436 2555446 62802 62803
Sr DFM 0491- 2555338 62100 62101 9746763100
ADFM -Exp 0491- 2554301 62104 9746763102
ADFM-Est 0491-2554301 62106 62105 9746763101
Sr DAUO 0491- 2555843 62150 07397761317
AAUO-I 62192 9746763111
AAUO-II 62184 9746763112
AAUO-III 62182 9746763113
Sr DPO 0491 - 2555335 62700 9746763600
APO/E 62708 9746763602
APO/T 62706 9746763603
Sr EDPM 0491- 2555512 62006 9746763120
Sr.DMM 0491 - 2555348 62010 9746763770
OSD 62702 9746740014
RA 62012 62013 9746763606

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34.7 TELEPHONE NUMBERS OF EMERGENCY OFFICES

OFFICE OFFICE MOBILE FAX

IPF/SIB 2555368 62812 9746763703 62834

Com. Controller 2556198 62250

Chief Controller 2552904 62650 9746763905 62650 & 255 2904

Engg. control 2555334 62450 9746763225

CPRC 2555356 62555 / 62512/ 62556 9746763323 62512

Security Control 2555595 62824 / 62846/ 62832

S&T Control 2555359 62950 9746763822

C&W Control 62550 / 62518 9746763411

TPC 2552686 62366 9746740013

TLC 2552685 62362 9746763323

Ele. Cont. 62320

PARCEL Cont. 62220

SC/PGT 62667

SC/CAN 62668

SC//MAQ 62669

Dy Cont./Pun. 62626

Tele complaints 2555327 62198

Telecom Enquiry 62197

VIP Siding 2555336 63240 / 63250

ORH/Bhairavi 63202

ORH/C./CLT 64135

ORH/CAN 64630

ORH/Con/CAN 64636,64620

ORH/SRR 69246

ORH/MAQ 66183

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34.8 TELEPHONE NUMBERS OF OFFICERS OF ADJACENT DIVISION/RAILWAYS

CHENNAI DIVISION – STD CODE 044

DESIGNATION RAILWAY BSNL CELL

OFFICE RESIDENCE OFFICE RESIDENCE

DRM 22800 25355900 28276714 9003061000

ADRM/I 22602 25358131 28204990 9003061001

ADRM/II 22551 28683 25351136 24342500 9003061002
ADRM/III 9566219004

Sr.DOM 22538 28872 25354708 24312823 9003160900

Sr.DSO 22615 28905 25353685 24321206 9003161901

CHC 22822 9003161909

TIRUCHCHIRAPPALLI DIVISION – STD CODE 0431

DESIGNATION RAILWAY BSNL CELL

OFFICE RESIDENCE OFFICE RESIDENCE

DRM 77000 77001 2411204 2480605 9003864000
ADRM 77002 2416105 2483002 9003864001
SR. DOM 77600 77601 2412520 2482708 9003864900
SR. DSO 77680 77681 2460374 2302800 9003864902
CHC 77650 2410030 9003864907

MADURAI DIVISION – STD CODE 0452

DESIGNATION RAILWAY BSNL CELL

OFFICE RESIDENCE OFFICE RESIDENCE

DRM 72000 72001 2308000 2308001 90038 62000
ADRM 72002 72003 2308002 2308003 90038 62001
SR.DOM 72600 72601 2308600 90038 62900
SR. DSO 72680 72681 2308680 2308681 90038 62947
CHC 72650 2308049 90038 62938

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THIRUVANANTHAPURAM DIVISION – STD CODE 0471

DESI. RAILWAY BSNL CELL

OFFICE RESIDENCE OFFICE RESIDENCE

DRM 83000 83001 2325828 2342423 97467 69000
ADRM 83002 83003 2325468 2349367 97467 69001
Sr.DOM 83600 2325632 2362286 97467 69900
Sr DSO 83680 2326386 97467 69990
CHC 83650 2339395 97467 69904

SALEM DIVISION – STD CODE 0427

DESI. RAILWAY BSNL CELL
OFFICE RESIDENCE OFFICE RESIDENCE
DRM 65000 65001 2330635 2447650 9003956000
ADRM 65002 65003 431957 2431631 9003956001
Sr.DOM 65600 2440048 2333059 9003956900
Sr DSO 65680 2440127 2440906 9003956926

CHC 65650 233005 49003956925

34.9 TELEPHONE NUMBERS OF SUPERVISORS OF PGT DIVISION

GENERAL CUG RLY

PS TO DRM 9746740010 62022
PROTOCOL INSPECTOR 9746763005 62016

STENO TO DRM 9746763004 62032

ACCOUNTS
SR.SO(A) 9746763104 62141
SR.SO(A) 9746763105 62132
SR.SO(A) 9746763115 62130
AUDIT
Sr.DAUo 07397761317 62150
AAO/AU/I 9746763111 62192
AAO/AU/II 9746763112 62184
AAO/AU/III 9746763113 62182

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COMMERCIAL
CCI/G/HQ 9746763954 62208
CCI/COMMERCIAL CONTROL 9746763956 62250
CCI/HQ 9746763957
CCI / HQ 9746763958
CCI/S/PGT 9746763959 62210
CCI/CLT 9746763960 64102
CCI/CAN 9746763961 64602
ELECTRICAL
SSE/E/P/MAQ 09746763314 66110
SSE/E/CLT 9746763304 64110
SSE/E/W/PGT 9746763313 62324, 62326
SE/E/SRR 9746763306 69110
SE/E/P/PGT 9746763307 62322
SE/E/PUMPS/PGT 9746763305 62330
SSE/E/CAN 9746763309 64610
SSE/TL/MAQ(BD) 08129701380 66115
ELECTRICAL CONTROL 9746763311 62320
JE/E/Power/PGT 9746763312 62348
JE/E/SRR 9567863340 69110
SSE/AC/MAQ 9731663303 66112

SSE/E/CLT 9746763329 64110

9746763304

SSE/E/HQ 9746763308 62321

SSE / E / DRG 9567863341 62316

ELECTRICAL (TRD)
CTA/PGT 9746763321 62370
CTPC 9746763322 62350
TLC/PGT 9746763323 62360, 62362
SSE/OHE/PGT 9746763324 62353
SSE/OHE/SRR 9746763325 69116,69119
SSE/PS I/SRR 9746763326 69118
SSE/PS1/KJKD 9746743320 62376
CTA/TRD 9746743321
TWD/QLD 9746763331
SSE/TRD/PSI/KJKD 9746743320
SSE/OHE/QLD 9746763328
CTPC-Board I 9746740013 62366
CTPC-Board II 9746760105

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MEMU
SSE/MEMU 9746740247, 9746740248

ENGINEERING

SSE/P.Way/E/PGT 9746763209 62426

SSE/P.Way/W/PGT 9746763210 62428
SSE/P.WAY/SRR 9746763211 69140
SSE/P.WAY/AAM 9746763212 69236
SSE/P.WAY/CLT 9746763213 64126
SSE/P.WAY/QLD 9746763214 64256
SSE/P.WAY/CAN 9746763215 64626
SSE/P.WAY/KGQ 9746763216 64826
SSE/P.WAY/MAQ 9731663217 66126
SE/WORKS/PGT 9746763218 62430
SE/WORKS/SRR 9746763219 69138
SE/WORKS/CLT 9746763220 64128
SE/WORKS/CAN 9746763221 64628
SE/WORKS/MAQ 9731663222 66128
SE/BRIDGES/PGT 9746763223 62422
SE/BRIDGES/CAN 9746763234 64634
ENGG.CONTROLLER 9746763225 62452
Chief/BTC 9746763226
SE/Drawing/Track 9746763227
JE/W/PGT 9746763228
SSE/P.WAY/KLGD 9746763229
PWS/USFD/CLT 9746763230
SSE/USFD/CLT 9746763231
SE/P.Way OTP 9746763252
SE/P.WaY/Div/PGT 9746763224 62424
SSE/USFD II/PGT 9746763235
JE/P.Way/TIR 9746763256 64446
SE/Pway/TIR 9746763237 64446
SSE/Pway/PAY 9746763258
SE/Pway/W/PTJ 9746763239 67133
JE/Pway/WRA 9746763240
JE/Pway/PTJ 9746763241
JE/Pway/KJKD 9746763242
JE/Pway/E/PGT 9746763243 62470
JE/Pway/KTU 9746763244
JE/Pway/AAM 9746763245
JE/P.WAY/FK 9746763236
JE/Pway/CLT 9746763246

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JE/Pway/ETR 9746763247
JE/Pway/QLD 9746763248 64256
SSE/Pway/TLY 9746763249
JE/Pway/KZE 9746763250
JE/Pway/PAY 9746763251
SE/Pway/W/PWD/PGT 9746763253
JE/W/PGT/II 9746763254
JE /Pway/SRR 9746763255 69142
JE /Pway/TIR 9746763256 64446
JE /W/CLT 9746763257 64130
JE/PW/MAQ 9731663259
JE/Pway/POY 9746763260
PWI/DIV 9746763224
JE /Pway/ CAN 9746763261
JE /Pway/CAN 9746763262
SSE/ITC/PGT 9746743263

MECHANICAL
SSE/C&W/MAQ 9731663403 66142
SSE/C&W/CAN 9746763404 64642
SSE/C&W/CLT 9746763405 64140
SSE/C&W/SRR 9746763406 69150
SSE/C&W/PGT 9746763407 62516
SSE/C&W/BD/MAQ 9731663408 66142
SSE/C&W/MAJN 9731663409 66542
CPRC/PGT 9746740019 62512
SSE/C&W/CONT./PGT 9746763411 62550, 62518
SSE /HQ/PGT 9746763412 62514
STENO TO Sr.DME 9746763413
SSE/CW/Enhm/PGT 9746763414
CLI/HQ 9567863416 62520
CLI/ I / IPGT 9567863417
CLI /II /PGT 9746740141
CLI/III/PGT 9746740156
CLI I/SRR 9567863419
CLI II /SRR 9567863420
CLI /CLT 9567863421

CLI/II/PGT 9746740156
CLI/CAN 9567863422 64645
CLI /MAQ 9567863423 66145
CLI/MAJN 9746740274
CLI I/SRR 9567863424
CLI/ II/SRR 9567863425
CLI/CLT 9746745998

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CRC/PGT 9746740073 62523

CCRC/SRR 9567863428 69158
CCRC/CLT 9746764029 64142
CRC/MAQ 0824-2410336 66145
SSE/DRAWING/PGT 9567863431
SSE/C&W/BD/SRR 9746745997

MEDICAL

CHI/DIVN/PGT 9746763513 63142

HI/STN/PGT 9746763514 63146
HI/MAQ 9731663515 66147
HI/CLT 9746763516 64147
HI/CAN 9746763517 64647
CHI/SRR 9746763518 69168
HI/COL/PGT 9746763519 63144
CH.PHA /Div. Store/PGT 9746763520 63160
CH/PHAR/HU/MAQ 9731663521 66148
CH/PHAR/SDH/SRR 9746763522 69165
ANO/RH/PGT 9746763523 63118
AHO/PGT 9746763512 63174

OPERATING
CHC/PGT 9746763905 62650
TI/HQ/PGT 9746763906 62612
TI/PLG/PGT 9746763907 62654
TI/OT CELL 9746763908 62612
TTC/PGT 9746763909
CTNC/FOIS/PGT 9746763910 62622
SMR/WRA 9746763912 62674
SMR/MDKI 9567863902 62656
SMR/PGT 9746763913 62634
SM R/SRR 9746763914 69180
TI/SRR 9746763915 69184
SMR/CLT 9746763917 64152
TI/CLT 9746763918 64157
SMR/TLY 9746763921 64552
SMR/CAN 9746763919 64652
TI/CAN 9746763920 64656
TI/KGQ 9746740290
SMR/MAQ 9731663916 66152
SMR/MAJN 9731663922 66552
SMR/PNMB 9731663923 019-98206
SMR/KUL 9746763933 64156

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TI/MAJN 9567863900
SMR/JOKT 9746740452 019-98204
TI/SWR 9567863901 62628
SMR/PADIL 9567863903 66354
SMR/AAM 9567863904 69211
SMR/VNB 9567863905 69212
SM R/NIL 9567863906 69213
CHC/FREIGHT 9567863907 62610
CHC/PUN 9567863908 62626
TI/COIS 9567863909 62665
TI/Safety 9567863910 62672
TI/PGT 9567863911 62658
TI/Chg. 9746740251 62651
TI/INSPECTION 9746740335 62652
CHC/STOCK 9567863913 62608
SMR/POY 9746740289 63762
62913/PGT
SMR/CNV 9944063300 67223/SA
MDTC/PGT 9746740333 63274

SAFETY
SFC/TRAFFIC 9746763927 62686

SFC/C&W 9746763928 62685

SFC/ENGG 9746763929 62686
SFC/LOCO 9746763930 62685

SECURITY DEPT
IPF/READER/PGT 9746763702 62810
IPF/SIB/PGT 9746763703 62812
IPF/CIB/PGT 9746763704 62816
IPF/PGT 9746763705 62828, 62814
IPF/PA/PGT 9746763706 62844
IPF/MAQ 9731663707 66160
IPF/CAN 9746763708 64660
IPF/CLT 9746763709 64160
IPF/SRR 9746763710 69208
SIPF/SIB/SRR 9746763712 69206
SIPF/SIB/MAQ 9731663713 66260
SIPF/SIB/CLT 9746763714 64163
ASIPF/KGQ 9746763711 64860
SIPF/POY 9567863724
ASIPF/TIR 9567863725 64247
AIPF/TLY 9567863726 64560

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SIGNAL & TELECOM

Designation Mobil Nos. Rly Nos.
Sr.DSTE/PGT 9746763800 62900
DSTE/PGT 9746763802 62902
ADSTE/PGT 9746763801 62904
ADSTE/CAN 9746763803 64670
SSE/SRM/PGT 9746763804 62964
SSE/S/PGT 9746763806 62960
SSE/DRG./PGT 9746763814 62930
SSE/T/HQ/PGT 9746763816 62980
SSE/T/PRS/PGT 9746763819 62230
SSE/T/DN/PGT 9746763820 62970
SSE/T/C/PGT 9746763823 62956
SSE/S/HQ/PGT 9567863819 62920
SSE/T/EX/PGT 9567863834 62974
SSE/T/SW/PGT 9567863835 62910
SSE/S/PGT 9746763824
TEST ROOM/PGT 9746763822 62950
JE/T/C/PGT 9746763828
JE/SIG/POY 9746763829
SSE/S/SRR 9746763805 69222
SSE/T/SRR 9746763813 69172
SSE/S/SRR 9746763827
JE/SIG/SRR 9746763807
SSE/S/TIR 9746763817 64223
JE/S/TIR 9746763815
SSE/T/CLT 9746763812 64172
SSE/T/PRS/CLT 9746763821 64106
SSE/S/CLT 9746763826 64174
JE/SIG/CLT 9567864240
SSE/S/TLY 9746763818
SSE/S/CAN 9746763808 64674
SSE/T/CAN 9746763811 64672
JE/S/CAN 9746743567 64677
JE/S/KZE 9746763825
SSE/S/KGQ 9567863833 64874
SSE/S/MAQ 9731663809 66174
SSE/T/MAQ 9731663810 66172
STORES
Sr.DMM 9746763770 62010

PERSONNEL
S & WI / I 9746763607 62720
Ch S & WI / II 9746763608 62720
S & WI / III 9746763609 62720
Ch.S & WI / PGT / I 9746763610
S & WI / PGT / II 9746763611
CLA/ PGT 9746763612 62744
S & WI / PGT / IV 9746763613

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EDP CENTRE
JE/II/PGT 9746763123 62034

SE/IT/PGT 9746763125 62042

SE/IT/PGT 9746763126 62056

34.10 TELEPHONE NUMBERS OF RAILWAY DOCTORS

DESI. RAILWAY BSNL CUG Mobile

OFF. RESI. OFFICE RESIDENCE
CMS 63100 63101 0491 2555324 0491 2552998 9746763500
ACMS/ Admn 63102 0491 2554311 0491 2555355 9746763501
ACMS 63108 63105 04912555363 9746763503
Add.CMS 63110 63111 04912555037 0491 2555363 9746763503
ACMS 63160 63121 0491 2559960 9746763504
Sr.DMO/PHY/PGT 63115 63139 9746763511
Sr.DMO/ANNE. 63118 63162 0491 2552998 9746763507
Sr.DMO/MAQ 66148 66149 0824-2428592 9731663509
Sr DMO/CAN 64648 64649 2712527 9746763510
Sr.DMO/CLT 64150 64149 0495-2704200 0495-2302399 9746763505
ACMS/SRR- 69160 69161 0466-2222518 0466-2225077 9746763506
HU/POY 7561871994

34.11 CONTACT NUMBERS OF SECURITY DEPARTMENT.

S.L.No In charge Mobile phone no: (CUG) Rly No:
01 IPF/READER/PGT 9746763702 62810
02 IPF/SIG/PGT 9746763703 62812
03 IPF/CIB/PGT 9746763704 62816
04 IPF/PGT 9746763705 62814
05 IPF/PA/PGT 9746763706 62844
06 IPF/MAQ 9746763707 66160
07 IPF/CAN 9746763708 64660
08 IPF/CLT 9746763709 64160
09 IPF/SRR 9746763710 69208
10 SIPF/SIB/SRR 9746763712 69206
11 SIPF/SIB/MAQ 9746763713 66260
12 SIPF/SIB/CLT 9746763714 64163
13 ASIPF/KGQ 9746763711 64860
14 SIPF/POY 9567863724
15 ASIPF/TIR 9567863724 64247
16 ASIPF/TLY 9567863726 64560
17 ASIPF/MAJN 8242430604 66568
18 ASIPF/BDJ 8138913778 64265
19 ASIPF/NIL 8138913776

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34.12 BHARAT SCOUTS AND GUIDES

The Kerala State Bharat Scouts and Guides

Sl.No. Address Contact Number

1 State Headquarters 0471-2317480
Vikas Bahvan (P.O.) Email- [email protected]
Thiruvanathapuram
Pin - 695 033
2 State Training Centre 0472-2840238
Palode, Pacha (P.O.) Email- [email protected]
Thiruvanathapuram
Pin - 695562

3 Regional Training Centre 0496-2695511

Naduvathoor (P.O.) Email- [email protected]
Quilandy (Via)
Kozhikode
Pin - 673330

DETAILS OF PGT DIVISION BHARAT SCOUTS & GUIDES

Sl.No. Address Contact Number
1 District Training Centre - Neelambari, Rly. Officers
Colony, Hemambika Nagar, PALGHAT – 678 002

Contact Person 9447422052

Shri. S. Afsar Ahamed, District Organizing
Commissioner/Scouts

Shri. K. Madhu, District Training 9946036260

Commissioner/Scouts

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34.13 DETAILS OF PRIVATE DOCTORS , HOSPITALS & AMBULANCES

Station Hospital Telephone Number
ACC 2265245
Nataraja hospital 2622264
Ganga Hospital, Coimbatore 2236060, 2485000
MDKI , KMCH, Coimbatore 2627999, 2627784
ETMD 0422 KG Hospital, Coimbatore 2212121- 32
Medical College Hospital 2301393
Railway Hospital Podanur 2413536
PSG Hospital 2570170
Malabar Cements Dispensery - Walayar 2862231,2528200
WRA, KJKD * Assisi Hospital Kanjikode 2566379, 2566349
0491 Dist-Hospital Palakkad 2534524,2537656
Ahaliya Hospital 04923235100-102
Dr Sarojini Ninan 2547670
Dr George Ninan 2546158,
Railway Hospital 2555333, Rly- 63150
Ahaliya Hospital 04923235100-102
Co-operative Hospital 2536955
District Hospital 2534524,2537656
Palana Hospital 2520901
Sai Nursing Home, Olavakode 2555525
Malabar Medical Centre 2528200
PLL, PGT, Menon’s Nursing Home, Olavakode 2556326
PGTN 0491 Palat Hospital 2533869
Palakkad Co-op. Hospital 2536955
Esas Hospital 2524879
Ascent & Medical centre- ENT Hospital 2525450
Thankam Hospital 2515717
Kerala Nursing Home 2535363
Lakshmi Nursing Home 2528099
Welcare Hospital 2543155
Devi Nursing Home 2501929
Fort Hospital 2528200
Palakkad Poly clinic 2534192
Taluk Hospital, Chittur 222385
Primary Health Centre Koduvayoor 253930
KLGD- MMDA Primary Health Centre, Pudunagaram 253930

04923 Karuna Medical College 221000

Dr.Mehdy Koduvayoor 09946252000
Govt. Hospital /Nanniode 232252
Govt.Hospital, Muthalamada 275095

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Sai Nursing Home 263489

Heath Centre/Perumatti 234033
Abind Hospital/Kollengode 262662
Prasanth Clinic/Kollengode 262318
Govt. Hospital/Kollengode 264352
Govt. Hospital ( POY) 229322
Allwa Hospital 253303
MXM-POY
04259 Arun Hospital 219500
Syndhya Hospital 229163
Aradhana Hospital 324040
Ambulance 108
Railway Hospital/Podanur 0422-243536, RLY-67165
Pollachi Rly- 63762, 74317
Govt. Hospital/Kinattukadavu 04259-242933
Govt. Hospital/POY 04259-229322
POY-CNV
Govt. Hospital/CBE 0422-2301393,2301395
04259
Primary Health Centre/Nallatipalayam 9487164574
Sri Sakthi Hospital/Kinattukadavu 9842982093
Ambulance/Govt. Hospital 108
Ambulance/Ganga Hospital/CBE 0422-2485000
Ambulance/ PSG Hospital 9842357017
Govt. Hospital, Ottapalam 2244480
PK Das Hospital 2344500
Seventh day Hospital 2244801
Valluvanad Hospital 2244405, 2244423
Taluk Hospital, Ottapalam 2244480
MNUR, OTP, Semalk Hospital 2246438
LDY 0466 Rotary Ambulance-OTP 9387466569
Aswini Hospital, Thrissur. 0487 2338991-93
Jubilee Medical Mission, Thrissur. 0487 -2432200
Medical college, Thrissur. 0487 2200310,2421024
Govt. Hospital, SRR 2224576
Railway Hospital 2222518
Dr. Anilkumar 2223131
SRR 0466 Dr. Ajithkumar, 9847082451
Municipality ,SRR- Office 2222427
Govt.Dist.Hospital, Nilambur 220351
Grace Welcare Hospital 274200
PG Medical Trust, Nilambur 224539
NIL 04931 Moulana Hospital / Perinthalmanna 227148
Alshifa Hospital/Perinthalmanna 227616
Anugraha Hospital, Nilambur 221917
Amina Hospital, Perithalmanna/ Ambulance 227491
MES Medical College Hospital 298300, 298301
AAM 04933 EMS Hospital 225751
Govt. Hospital, Perithalmanna 227279

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Primary Health center, Pallipuram 2239756

PTB, PUM 0466 Nila Hospital, Pattambi ( With Ambulance) 2212565
Sevana Hospital Pattambi 2212101
Sukapuram 2680748
Edappal Hospital, Edappal 2660200
Nizar Hospital, Valanchery 2644335
Christian Mission Hospital 2602415
KTU 0494 Balan C Menon Memorial Ambulance 9249847903
Velayudhan, Ambulance-Kuttipuram 2608366
Amana Hospital 2607999
Taluk Hospital 2666039
Tirur Taluk Hospital 2422044
Tirur Nursing Home 2422202
City Hospital 2423344
Kalliyath Hospital 2423750
Unity Mission Hospital 2443311
TUA, TIR,TA Tirur Mission Hospital 2421425
Kottakkal Arya Vidya sala 0483-2742216
P H center Beach Road, Tanur 2443684
Codakkal CSI 2602415
Taluk Govt. Hospital, Tirurangadi 2460372
M.K.H.M. Hospital, Tirurangadi 2464626
Naziya Hospital 2410335
AKG HOSPITAL 2414500
PGI 0494 9961325056
Prasanth Hospital 2410286
8606410922
Nahas Hospital 2410922
TMH Hospital, Kadalundi 2470444, 247004
* Koyas Hospital,Faroke 2483804, 2483805
ESI Hospital, Faroke2483245
Karuna Hospital, Cheruvannur 2482469

Red Cresent, Faroke 2481950

KN, FK 0495 TP's Poly Clinic, Cheruvannur 2482218

Medical College Hospital, Kozhikode 2359430,2722556

General Hospital, Beach 2365917

Railway Health unit 2704200

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DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

Baby Memorial Hospital 2723272 - 79

IQRAH 2373821
National Hospital 2723066
KUL, CLT,WH
Fathima Hospital 2766351
0495
PVS Hospital 2705054
Govt. Beach Hospital, Calicut 2722556
MIMS Hospital 2742117
Govt . Dispensary 2634260
Govt. Hospital 2620241
Sarada Health Centre 2620287
Co- Op.Hospital 2623205
ETR - 0496 M.M. Hospital 2620371
QLD, TKT, BDJ Rakesh Hospital 2620505
Nandi Hospital, Tikkot 2690700
Govt. Hospital Badagara 2524259
C.M. Hospital Badagara 2513042
Co-Op. Hospital Badagara 2520600
Govt. Hospital Mahe 2332243
Govt. Hospital , Thalassery 2327450, 2322150
MHE 0490 Co.operative Hospital , Thalassery 2328730
TLY 0490 Mission Hospital , Thalassery 2327550, 2326987
Santhosh Hospital , Thalassery 2342702
Tele Medical center, Thalassery 2342658, 2341944
Medical college , Pariyaram 2808111
District Hospital 2731234,2731555
AKG Hospital 2762500,2762400
Ashoka Hospital/ 2704580,2704688
Medical centre Canannore 2704958
CAN, CS, ETK,
City Hospital 2712982, 2233957
0497
Speciality Hospital Canannore 2766369
Dhanalakshmi Hospital 2714200,2701525
Koyili Hospital 2707503, 2707502
MVM Ambulance 9847854911
PHC Valappattanam 2775030
PHC Azhikode 2776485
MM Hospital, Pappinisseri 2786331
Dr Muralidharan 2860640
St Martin de Pores, Cherukunnu 2860223
VAPM, KPQ, SNDP Hospital, Cherukunnu 2860271 , 2860272
PAZ 0497
R.M. Hospital, Cherukunnu 2860409
PHC, Cherukunnu 2864140
Khadeeja Nursing Home 2870518
Ramzi Hospital 2870367

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Sabha Hospital 202755 / 203123

Govt. Hospital 205716, 203130
BKM Hospital 202929 , 203708, 204787
PAY 04985 Mukunda Hospital 202939
Cooperative Hospital 207372 /, 207373, 215300
Pariyaram Medical colleage 0497 2808111
Gov-Hospital 2261270
Pariyaram Medical colleage 0497 2808111
CHV 0467 KAHHospital 2260072
Unity Hospital 2262186
Ambulance 9447408678
General Hospital 230060
KQK 04994
Malik Dinar Hospital 230112, 230306
Dist. Hospital, KZE 2217019, 2217018
PHC, Uduma, Kottikulam 2236737
Padma nursing home 2236438
KZE 0467 City Hospital 2202574, , 2202842
Mansoor Hospital 2202170, 2202870
Kerala Hospital 2203402
Surgi Care 2204040

KGQ 04994 Govt Hospital 222999

Kasargod Nursing Home 230797, 219400
District Co- Op. Hospital, Kumbla 213144 , 215309

KMQ 04998 Community Health Centre 214150

Beena Hospital 214090, 214016
Dr Gathy 214595
KNH Hospital, Uppala 240241
UAA 04998 National Nursing Home , Uppala 240295
NFI Medicals 241789
MJS Govt. Hospital, MJS/Public Health Centre 273599
04998 Dr Shanti 273577
Govt. Hospital, ULL 2466709
ULL
Nethaji Hospital, Thokottu 2466488, 2466388
0824
Justice K.S. Hegde charitable Hospital 2204471 - 76
Netaji Hospital 2466388, 2466488
Father Muller’s Hospital, Kankanady 2436301, 2238000
K.M.C. Hospital, Attawar 2445856, 2445858
MAQ , MAJN, Govt. Wenlock Hospital 2425038
Athena Hospital 2442834
Yenepoya Hospital 2496851, 4238855

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34.14 LIST OF BLOOD BANKS & TELEPHONE NUMBERS

Mangalore
Govt. Hospital Blood Bank 0824 - 225580
Kannur
Sara memorial Blood bank 0497-2767368, 9895130976
Kasaragod
Blood Bank 04994 - 225580
Perintalmanna
Govt. Blood Bank, Perintalmanna 04933 - 320477
Al.Shifa Hospital 04933 - 320477
Trichur
IMA blood bank 0487 - 2323964
MCH, Trissur 0487 - 2421050
Kozhikode
Medical college 0495 - 2356991, 2356530
MIMS 0495 - 2744000
Baby Memorial 0495 - 2723272
Rotary club 0495- 2767516
Palakkad
District Hospital-PGT 0491 - 2534524
Pollachi
Govt. Hospital 04259 - 229322
KINATTUKADAVU
Govt. Hospital/POY 04259 - 229322
Kovai Medical College, Hospital 0422 - 4343800,2627784,2300871
PSG Hospital 0422 - 2572121,2570170
KG Hospital 0422-2213501-09
Coimbatore
Coimbatore Blood Donors Association 9894615454
Periyar Blood donors Association 9443822256

34.15 DETAILS OF CIVIL/POLICE AUTHORITIES

MADUKARAI 0422
Office/ Unit Telephone No .
Corporation 2434261
Block Development office 2622237
Dy Commissioner of Police 2300785
Supt. of Police 2220077
Police Station 2622222

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ETTIMADAI 0422

Office/Unit Telephone No.

RPF-Podanur 2413534
Railway Police Podanur 2410747
Police station Madukarai 2622222
Panchayat Office Ettimadai 2656295
President-Ettimadai Panchayat 09843653993
Walayar 0491
Office/Unit Telephone No.
Thahasildar 2505770
Dist.Panchayat 2505638
Panchayat Office-Pudussery 2566339
SP, Palakkad 2534011
Control Room 2522320
Kasaba Police station 2566148
Special Branch 2536688
KANJIKODE 0491

Office/Unit Telephone No.

Kasaba Police station –Pudussery 2566148
Malampuzha Police station 2815284
Railway Police- 2555218
Pudussery Panchayat 2566339
Malampuzha Panchayat office 2815148

PALAKKAD, PARLI 0491

Office/Unit Telephone No.

Dist. Collector
Camp Office 0491-2533026
CA to Collector 2505266
General Phone 2505309
ADM 2505008
Municipal Panchayath (o) 2533063/2534636
RTO 2505741
Municipal Chairman 2534158, 2533475
Municipal Secretary 2534094, 2534158
Panchayat office, Pudupariyaram 2555139
Panchayat office, Akathethara 2555171
Panchayat office, Malampuzha 2815148
Panchayat office, Parali 2856231
C.I. South 2537368
C.I.North 2502375

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Special Branch Police 2536688

DYSP , Palghat 2538836
RDO/Palghat 2535585
Railway Police 2555218
Railway Protection Force 2555189, 9746763705
Tahsildar, Palakkad 2505770

Pudunagaram- 04923
Office/Unit Telephone No.
RDO-Chittur 04923-224740
Tahasildar/Panchayath Office( Chittur) 04923-224740, 9447674976
CI of Police Chittur 9497987141
Police Station Pudunagaram 04923-252255
Sub Inspeector /Pudunagaram 9497980628

Kollengode - 04923
Thaluk Office/ Chittur 04923-224740
Panchyath Office/Kollengode 04923-262324
Police Station/Kollengode 04923-262329
Inspector of Police 04923-262329

Muthalamada – 04922/04923
Dy.SP - Alathur 04922-222399

Minachipuram
Police Station/Annamalai 0425-3282230

Pollachi- 04259
Dist.Collector(CBE) 0422-2301320 ( O) 2301114
Sub Collector ( POY) 224865
Thahasildasr 226625
Municipal Commissioner 220999
SP/CBE 0422-2300600
Dy.SP/POY 224233
Inspector of Police Town 224433
Inspector of Police Bazar 224633
Inspector of Police Taluk 226733
Inspector of Police Mahalingapuram 227833

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Kinattukadavu
Dist.Collector/CBE 0422-2301114,2301320(R )2222630
DRO 0422-2300035
Sub Collector/POY 04259-224865
Muncipal Commissioner/POY 04259-220999
Thasildar/ Kinattukadavu 9445461893
Thasildar/POY 04259-226625
VAO/ Kinattukadavu 9597345705
Police Station/ Kinattukadavu 04259-242040
SP/CBE 0422-2220077,2300600
DYSP/POY 04259-224233
Inspector Railway Police/CBE 0422-23300070- Rly-67565
GRP/PTJ 0422-2410747
GRP/POY 04259-229033

Mankara 0491
Office/Unit Telephone No.
Panchayat Office –Mankara 2872320
Police Station-Mankara 2872222

Mananur, Ottappalam, Lakkiti 0466

Office/Unit Telephone No.
RDO / Ottappalam 2244323
Thahasildhar, Ottappalam 2244322
C.I. of Police, Ottappalam 2244227, 9497987156
Police station , Ottappalam 2244325
Muncipal Chairman 9446066364
Lakkiti Perur panchayat office 2230047
RTO/Ottappalam 2247064
Muncipal office, ottapalam 2244349

Angadipuram 04933

Office/Unit Telephone No.

DYSP, Perintalmanna 227213, 9497990104,228489
C.I., Perinthalmanna 227213, 9497987170,227210
Malappuram Special Branch Dy SP 9497990099, 0485-2734993
SI of Police/Perinthalmanna 227231, 9497980675
Dist. Police Commissioner , Malappuram 0483 –2734327, 9497996976,2734377
Melattur Police station 04933- 278221
Thahsildar, Perinthalmanna 227230, 8547617445
RDO/perintalmanna 04933-227214, 9847943438
Thahsildar, Perinthalmanna 04933-227230,8547617445

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Vaniambalam, Nilambur Road 04931

Office/Unit Telephone No.
Secretary, Vandoor Panchayath 247033
BDO/Vandoor 247074, 8281040621
CI of Police, Nilambur 220340, 9497987173
SI of Nilambur Police station 220241,9497984671
C.I. of police, Vandoor 247527, 9497987172
SI /Vandoor 247027,9497980691

Shoranur Junction - 0466

Office/Unit Telephone No.
RDO/Ottapalam 2244323, 2244229
Tahsildar, Ottapalam 2244322,2247191
Police Station, Cheruthuruthy 04884 – 262401, 9497980531
Police Station, Shoranur 2222406, 9497987156
CI/OTP 04662-244325
D.Y.S.P , Shoranur 2222409,9497990099
Municipality ,Shoranur 2222427
Railway Police, SRR 2222410, 9497981120
RTO 2247064
RPF 2222848

Karakad 0466
Office/Unit Telephone No.
Thahasildar-Ottapalam 2244322
Ongallur Panchayat-Karakad 2233242
DYSP-Shoranur 2222408
CI-Police-Pattambi 9497987157,2212224
Shoranur Municipality 9895042619
Police Station, Pattambi 2212224, 949798062

Pattambi 0466
Office / Unit Telephone No.
Block Panchayath, Pattambi 2244254
Police Station, Pattambi 9497980625
Panchayat office 2212233
Thahasildar 2244322

Pallippuram 0466
office/unit Telephone No.
Dy. Supt of Police, SRR 2222408
Railway Police, SRR 2222410
Panchayath,Pallipuram 2238225

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Kuttipuram 0494
Office/Unit Telephone No.
Police Station, Kuttipuram 2608250, 9497980663
Kuttipuram Grama Panchayat 2608329

Tirunnavaya 0494

Office/Unit Telephone No.

Secretary, Tirunavaya Panchayath 2602042

Tirur 0494

Office/Unit Telephone No.

RDO.Tirur 2421200 , 8547615500
Dy.SP.Tirur 2431450, 9497990105
Sub- Inspector of Police 2422046 , 9497980683
Municipal Chairman, Tirur 2422328
Municipal Secretary, Tirur 2422303, 2422304
Taluk Office Tirur 2422238 , 8547617446

Tanur 0494
Office/Unit Telephone No.
C.I. of Police, Tanur 2441300, 9497987167
S.I. of Police,Tanur 2440221, 9497981332
Tanur Municipal Office 2440235

Parapanangadi 0494
Office/Unit Telephone No.
Panchayat office 2410239
S.I. of Police, Parappanangadi 2410260, 9497980674

Kadalundi , Feroke 0495

Office/Unit Telephone No.

Panchayath Office, Kadalundi 2470227, 9496048245
Feroke Panchayath 2482243
RPSI, Calicut 2703499, 9497981122
Circle Inspector of police ( Nallalam) 2420643, 9497980721
SI, Feroke 2482230, 9497980708

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Kallayi, Kozhikode & West Hill 0495

Office/Unit Telephone No.

Mayor 2365797, 2370550
RDO 2375458
Kozhikode Commissioner of Police 2722911 ( IG at CAN- 0497-2711500)
Thahasildar 2372966
Railway Police 2703499
Control Room, Kozhikode 2721831
Asst. Commissioner, Control room 2721831
Nadakkavu Police station 2766433
IPF 2702795
Asst.Comm.Traffic, South 2721017
CI-Nadakkavu 2767344

Quilandi 0496
Office/Unit Telephone No.
Municipal Office, Quilandi 2620244
Taluk office, Quilandi 2620235
C.I. of Police 2620296
Police station 2620236
Tikkoti , Badakara 0496

Office/Unit Telephone No.

Panchayat office, Tikkoti 2602054
Police station, Badagara 2524206
CI of Police 9497987186, 2524206
SI of Police 9497980796
SP. OF police(Rural), Badagara 2523100
Police Station 2524206,
Municipality Badagara 2512378
Taluk Office Badagara 0496-2522361
Mahe 0490

Office/Unit Telephone No.

Police station, Mahe 2332323,
CI, Mahe 2335800, 9633481778
Police station, Chombala 0496 2504600, 9633481778
Administrator, Union Territory 2332222
SP, Mahe 2332513

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Thalassery 0490

Office/Unit Telephone No.

Sub Collector 2343500
Municipality – Thalassery 2320051
Dy.SP (Police) - Thalassery 2323350, 9497990138
CI( Police) - Thalassery 2323355 , 9497987207
SI of Police - Thalassery 2323352, 9497980879
Dharmadam, Police station 2348070

Etakot, Kannur South , Kannur 0497

Office/Unit Telephone No.

Etakot Police station 2832022, 9497980848
SP 2763330, 9497996973
Dy.SP 2763335, 9497490137
Dy SP, Special branch 2763334, 9497990134
Tahasildar 2704969, 9447739069
City Police station 2731187, SI - 9497980855
Town Police station 2763337,9497980893
CI, Town Police station 2763336
Railway Police station 2705018, SI 9497981123
RTO 2700566
City CI 2731115, 9497987204
Valapattanam, Kannapuram 0497

Office/Unit Telephone No.

C.I. police, Valapattanam 2778100, 9497987205
Local Police, Kannapuram 2860244, 9497980854
Payangadi 0497

Office/Unit Telephone No.

CI, Taliparamba 0460-2203100, 9497987212
Police station/Payangadi 0497- 2870233 ,9497980871
Payyanur 04985

Office/Unit Telephone No.

BDO 207089, 202927, 8281040645
Police Station 203032, 9497980872
CI of Police 203091, 9497987213

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Cheruvattur 0467

Office/Unit Telephone No.

SI Chandera 2210242, 9497980918,9497964391
Nileshwar 0467
Office/Unit Telephone No.
RDO/Kanhangad 2204298, 2204798
DY.SP/KZE 2201100,9497990148
CI of Police 2281444, 9497987222
Kanhangad 0467

Office/Unit Telephone No.

Municipal Office 2204530
Dy. SP 2201100, 9497990148
C.I of Police 2218150, 9497987220
SI Hosdurg 2204229,949798221
RDO 2204298, 2204798
Kottikulam 0467

Office/Unit Telephone No.

UDMA Panchayath Office 0467- 2236242
Police station, Bekkal 2236224,9497980916
Kasaragod 04994

Office/Unit Telephone No.

Dist Panchayath Office 255633
Rly Police, KASARAGOD 223030
CI of Police 223100, 94978987217
SI of Police 230100, 9497980934
SP of Police 257401,9497996972
Kumbla, Uppala 04998
Office/Unit Telephone No.
Police Station, Kumbla 213037, 9497980924
CI of police, Kumbala 9497987218,214188
Mangalvadi panchayat 240221
MANJESHWAR 04998
Office/Unit Telephone No.
Panchayath Office 272238
S.I. of Police / MJS 272640, 9497980926

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MANGALORE, ULLAL, MANGALORE Jn., PANAMBUR 0824

Office/Unit Telephone No.
Mayor 2220318, 2220301
Dy. Commissioner 2220588, 944922500
SP of Police 2220503
City Control room 2220800
Pandeswar Police station 2220518
Ullal Police station 2466269
Pandeswwar Police station 2220518
Kaikamba Police station 2220535
Panambur Police station 2220530
Mangalore North Police 2220516
Mangalore South Police 2220518
Dist. Panchayat Office 2220578
RTO 2220577
IPF, Mangalore 2427508, 09731663707
34.16 LIST OF VOLUNTARY ORGANIZATIONS
MDKI - 0422
Lions Club 2545555, 9843045437
Help age India 2305716
PGT- 0491
Red cross society 2324220
9447048808 /
Lions club 9846039999/9847740004
PDGM- 0491
Red Cross 2433527
Lions Club 9447048808/9447146362
KLGD-04923
Lions Club 9447048808/9447146362
MMDA-04923
Lions Club(POY) 04259-223311
MXM-04259
Lions Club(POY) 04259-223311
POLLACHI -04259
Lions Club(POY) 04259-223311
KINATTUKADAVU-04259
Lions Club/CBE 0422-2545555
Lions Club/POY 04259-233311
0422-2218469,
Red Cross/CBE
221129
SRR - 0466
JCI 9446377849
OTP- 0466
Rotary Club 2231484, 2245822

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NIL – 04931
Junior Chamber 9847301050
PTB – 0466
Chamber of Commerce 0466 -2212613, 9447318689
TIR – 0494
Chamber of Commerce 2422851
PGI – 0494
Sathya Sai Seva Samithy 9497160009, 9747166844
CLT – 0495
Lions Club 2771499
Rotary Club (East) 2767516, 9847010645
Feroke – 0495
Lions Club 2430987
BDJ – 0496
Lions Club 2524915
Red Cross 9447004150
TLY – 0490
Rotary Club 9447962951
CAN – 0497
Red Cross 2731490, 9387911255
Chamber of commerce 2703399
PAY – 04985
Chamber of commerce 944731463
NLE – 0467
Lion’s Club 2282935
Jaycees 2282450
KZE – 0467
Merchant Association 2204477
Vikasana Vedhi 2203560
Red Cross 2204111, 9446238927
KGQ – 04994
Chamber of Commerce 230538
Merchants Association 221175
ULL – 0824
Rotary club 2459246
MAQ – 0824
Lions Club 2216854
Rotary club 2459246
Chamber of Commerce, Bunder 2420128

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34.17 LIST OF FIRE STATIONS

Nearest Railway Station Office/Unit Telephone No.
PTJ, MDKI, ETMD FireStation,Coimbatore 0422-2300101
WRA, KJKD Fire station, Kanjikode 0491-2569701
Fire Station, Chittoor 0492-3224499
Fire Station, Palakkad 0491-2505701
PGT
HPCL, Kanjikode 0491-2567699
Fire Station, Alathur 04922-223150
POY Fire Station, Pollachi 04259-223333
CNV Fire Station/POY 04259-223333
Fire Station/CBE-South 0422-2300101
Fire Station/CBE- Ganapathy-South 0422-2511001
SRR Fire Station, Shoranur 0466- 2222501
AAM Fire Station, Perinthalmanna 04933-227800
VNB Fire Station, Malappuram 0483-2734800
NI L Fire Station, Nilmbur 04931-224005
KTU,TUA Fire station Ponnani 0494-2666002
TIR Fire Station, Tirur 0494 -2422333
Fire Station, Meenchanda/CLT 0495 -2323191, 2321654
Fire Station, Vellimadukunnu/CLT 0495 -2371003
CLT, WH, ETR Fire station , Beach,Kozhikode 0495- 2365333
Fire Station, Mukkam 0495 -2297601
BDJ Fire station , Badagara 0496 -2514600
MHE Fire station, Mahe 0490-2332500
TLY Fire Station – Thalassery 0490-2344101
CAN Fire Station , Kannnur 0497-2706900
Fire Station, Trikaripur 0467 -2210201
CHV, PAY
Fire station, Payyanur 04985 -202901
KZE Fire Station, Kanhangad 0467- 2202101
KGQ Fire Station, Kasaragod 04994 – 230101
ULL, MAQ Fire service, Kadri 0824-2213192
PNMB NMPT / PNMB 0824-2407488

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34.18 LIST OF ROAD CRANES & EARTH MOVERS

Coimbatore Earth Movers 0422-2490165
CBE Sathya Sai Earth Movers 0422-2590838
Sivasamy Earth Movers 0422-2312929
Sri.Suresh 9626357796
PTJ
Sri.Viswanathan 9787081813
PGT Basheer, JCB 9847357477
MXM Sri. Kumaran Crane Service 9842010690
Sri. Kumaran Crane Service 9842010690
POY
Kalimuthu Crane Service 04259- 226766
Sri Crane service/POY 9842010690
Kalimuthu Crane Service/POY 04259-226766
CNV Earth Movers/CBE 0422-24901665
Sathya Sai Earth Movers/CBE 0422-2590838
Sivasamy Earth Movers/CBE 0422-2312929
SRR Sri.Suresh 9847148460
PKM Crane service 9744100300
AAM
N.K.Brothers 9048020176
PTB Sri. B. K. Jose, Chelakkara 9447143808 ( 4 JCBs)
KUL Afsal 8943344962
Sri. Mohamed Sheriff 9562200300)
TIR
Sri.Abdul Salam 9946332233
Mythree crane 0495-2377154
CLT
Sri. Joshi 9446002402,9446503402
Sri.K.A.Chandran 9446694162
QLD
Mythree crane 0495-2377154
BDJ Kripa crane operators 9846836611
TLY Mobile crane 9846054396,9447322625
Crane service 0497 2777939 , 9846054396
CAN
Sri.Nisanth 9388714046
NLE Kuppam Khalasis 9847399404
KZE Rajan Tipper 9447064477
KG Q Bharath Bore Well 04994-224974
Manjunath Crane 08105659128, 9995772643
Sri.Haaris 9633501727
M A Q Hassan Haji 0824-2409337, 2420737, 9980141737
Dix Shipping 0824-2408453, 9945073111
Seetharam 09945708433

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34.19 TELEPHONE NUMBERS OF ROAD TRANSPORT OPERATORS

KSRTC, MANGALORE 0824-2211243
KSRTC, KASARAGOD 04994-230677
KSRTC, KANNUR 0497-2707777
KSRTC, KOZHIKODE 0495-2723796
KSRTC, PONNANI 0494-2666396
KSRTC, MALAPPURAM 0483 2734950
KSRTC, PERITHALMANNA 04933 - 227342
KSRTC, NILAMBUR 04931-223929
KSRTC, PALAKKAD 0491-2520098/2527298
DTPC, PALAKKAD 0491-2538996
KSRTC/CHITTUR 04923-227488
TNSTC, UKKADAM, COIMBATORE 04222391835
TRANSPOT RTO/POY 04259-224580
TNSTC BR-I/POY 224480
TNSTC BR-II/POY 224360
TNSTC BR-III/POY 225199
UKKADAM-I/CBE 0422-2391835
UKKADAM-II/CBE 0422-2391634

34.20 TELEPHONE NUMBERS OF ELECTRICITY OFFICES

KSEB, ULLAL 0824-2280233
KSEB, KUMBALA 04998-213016
KSEB, KASARAGOD 04994-230739
KSEB, KANHANGAD 0467-2204149
KSEB PAYANNUR 04985-203036
KSEB, KANNUR 0497-2705982
KSEB, KADALUNDI 0495-2470208
KSEB WEST HILL 0495-2380919
KSEB, TANUR 9496010487
KSEB, TIRUR 0494-2422069(W), 2422065(E)
KSEB, PERITHALMANNA 04933-227219
KSEB, NILAMBUR 04931-220224
KSEB, PATTAMBI 0466-2212255
KSEB, OTTAPPALAM 0466-2244332
KSEB, OLAVAKOT 0491-2000010
KSEB/PALGHAT 0491-2536925
KSEB/PUDUNAGARAM 04923-252255

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34.21 DETAILS OF ARMED FORCES

Auto Phone No. 67618
M DK I MCO/CBE 0422-2302070
Commanding Officer MDKI 0422-2622558
CRPF/ Peringo 04985236241
EZM
Naval Unit 9497178199, 04985-224165, 224164
0497 2705177, 8589096099
CAN DSC Commandant ( Exchange) Extn- 6300
Commandant 122 Bt. ( TA/Bn) 0497 2707469
MAQ Air Forces MAQ 0824-2436757
Air commanding – Chief ( Southern Air
Command) Trivandrum 0471-2551371
TVC
Commandant ( Indian Coast Guard),
Trivandrum 0471-2486484
ERS Naval Exchange /Kochi 0484-2666871
Suraksha Campus/Arakkonam 04177-246269, 04177-246594
NDRF
Team commander /Trichur 09442105069

34.22 PHONE NUMBERS OF FOREST OFFICES

TAMILNADU
DFO/CBE 0422- 2546911

KERALA
FOREST OFFICE/WRA 8547602095
DFO/O/PGT 9447979067
RANGE OFFICE/OLVAKODE 8547602072

34.23 DETAILS OF POL / LPG DEPOTS

Office/Unit Telephone No.
LPG/Peelamedu 0422-2532205
BPCL, Palakkad / Kanjikode 04912566157
HPCL, Palakkad 04912566156
HPCL-Kanjikode 0491- 2566157
LPG/POY 0491-283441
POL/IOC/Faroke 0495 –2483757, 2482987
9447498209
LPG//IOC, Chelari 0494 2400227, 2400268
POL/HPC, Elathur 0495 – 2462095, 8547856746
BPC/CAN 0497-2705189
HPCL/MAQ 0824 - 2270688
LPG, Jokatta 0824-2270836
LPG , Thokkur 0824-2270332

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34.24 TELEPHONE NUMBERS OF MEDIA

Name of news paper Phone Nos.
CBE
Dina Thanthi 0422-2215545
PGT
Press Club 0491-2500005
Press: PTI 0491-2576800,9447442536
Malayala Manorama 0491-2538807-10
Asianet 0491-2546810,9847067207
Indiavision 9447498628
ACV 0491-3296668
Amritha Channel 9947033540
The New Indian Express 0491-2504612, 9447025025
The Hindu 0491-2545870
POY
Daily Thanthi 9841749152
Dooradarshan 9443236462
Dinakaran 9488901777
Dinamalar 9952409304
Dinami 8903444119
The Hindu 9894221197
The New Indian Express 8870066676
Surya T.V 9894549676
Puthiya Thala Murai T.V. 9677635212
CLT
Press: PTI 0495-2770200
Malayala Manorama 0495-2766305
Mathrubhoomi 0495-2366655
All India Radio 0495-2366027
Asianet 9847036674
Desabhimani 0495-2365129
The Hindu 0495-2762201-04
CAN
Malayala Manorama 0497-2704774,2704775
Mathrubhoomi 0497-2825100
PAY
Malayala Manorama 04985-202982
Desabhimani 04985-204953
KANHAGAD
Malayala Manorama 0467-2204357
Mathrubhoomi 0467-2202077
Desabhimani 0467-2207517
Madhyamam 0467-2204225
Indiavision 9447498616
Surya Channel 9895131313
KGQ
Malayala Manorama 04994-230266
Mathrubhoomi 04994-227598,230298
Desabhimani 04994-230335
Dooradarshan 04994-230811

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Press Club 04994-230147

MAQ
Mathrubhoomi 0824-2440702
Kannada Prabha 0824-2443243
Prajavani 0824-2218334
Akshavani 0824-2211382
Dooradarshan 0824-2214288

34.25 RAILWAY VEHICLES, DRIVERS & CONTROLLING OFFICERS.

Sl. Officer Vehicle No. Vehicle Type Name of the Driver Contact No.
No
1 DRM KL- 9- S- 6688 TATA Indigo Shri.Ravichandran 9847277151

2 ADRM Contract vehicle

3 CMS KL-9- 928 Maruthi Omni Sri.Walter Vargheese 9656461023
4 Sr.DME KL- 9- L- 912 Tyota Qualis Sri.Anadakrishnan 9847501072
5 Sr.DSO KL- 9- H -9801 TATA SUMO Shri. Givi Prakash 08547331010
Markose 62693
6 Sr.DOM KL-9-AC- 2753 Mahindra Scorpio Shri. R.Jayarajan 09746740424
7 Sr.DEN/Co KL-9-X- 9855 Bolero Sri.Nandan 9447835073
8 Sr.DEN/E Contract vehicle

9 DEN/W & KL- 9 -Y -4931 Maruthi Omni Sri.V.A.Krishnan 9745882926

DEN/Bridge
10 Sr.DFM KL- 9-V- 5336 Bolero Sri.K.S.Shahul Hameed 9495761591
11 Sr.DCM Contract Vehicle
12 Sr.DEE/TRD KL- 9- 5320 Toyota Qualis Sri. .Krishnakumar 9746401769
13 Sr.DSTE Contract vehicle
14 DSC KL- 9- R- 636 TATA Indigo Sri.K.Balan 9846959788
15 DEE/G KL-09-W-1475 Mahindra Bolero Sri. U.Kuttan 7736788814

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201
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202
DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

203
DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

204
DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

205
DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

206
DISASTER MANAGEMENT PLAN PALAKKAD DIVISION

207
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208
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209
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210
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211
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212
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213
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214
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215
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216
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217
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218
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219
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220
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221
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222
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223
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ROAD ACCESS MAP – POY - CNV

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