Item Enter Item Name here Date: Enterdate

Specification: Enter Specification No. here

FIRM DETAILS:

Firm Name
Address
Contact Person
Email
Phone
Mobile No.

Firm Name & Logo

Signature of Quality Head Page 1 of 8
Item Enter Item Name here Date: Enterdate
Specification: Enter Specification No. here

Amendment History:

Sl.No. Amendment Date Version Reason for Amendment

Table of Contents
1. Purpose: ................................................................................................................................................ 3
2. Scope of Application: ............................................................................................................................ 3
3. Item Details: .......................................................................................................................................... 3
4. Reference Documents:.......................................................................................................................... 3
5. Organization Setup ............................................................................................................................... 3
5.1. Organization Chart ........................................................................................................................ 3
5.2. Qualification of Personals ............................................................................................................. 3
6. Manufacturing Process ......................................................................................................................... 4
6.1. Process Flow Chart ........................................................................................................................ 4
6.2. Machinery and Plant (M&P) ......................................................................................................... 4
6.3. Testing & Plant .............................................................................................................................. 4
6.4. Details of Sub-assemblies/Components Manufactured ............................................................... 5
6.5. Details of Sub-vendors .................................................................................................................. 5
7. Quality Control ...................................................................................................................................... 6
7.1. Quality Certification ...................................................................................................................... 6
7.2. Calibration Plan for Testing & Measuring Equipment .................................................................. 6
7.3. Incoming Raw Material & In-process/Final Inspection ................................................................. 6
7.4. Handling of Rejected Material ...................................................................................................... 7
7.5. System for Customer Complaints/Warranty Failures ................................................................... 7
7.6. Details of after Sales & Service ..................................................................................................... 8
8. Additional Information.......................................................................................................................... 8
Annexure: ...................................................................................................................................................... 8

Firm Name & Logo

Signature of Quality Head Page 2 of 8
 Item Enter Item Name here Date: Enterdate
Specification: Enter Specification No. here

1. Purpose:
Purpose of QAP…………

2. Scope of Application:
Applicable for …………..

3. Item Details:

Item Name
Specification no.
Drawing no.
STR No.

4. Reference Documents:
If Any………….

5. OrganizationSetup
5.1. Organization Chart
Complete Organization setup to be given including:
a) Production setup
b) Quality Control setup
c) After Sales & Service setup
d) R&D/Design setup

5.2. Qualification of Personals

a) Production

Sl.No. Name Dsgn. Qualification Experience Remarks

b) Quality Control

Sl.No. Name Dsgn. Qualification Experience Remarks

Firm Name & Logo

Signature of Quality Head Page 3 of 8
 Item Enter Item Name here Date: Enterdate
Specification: Enter Specification No. here

c) After Sales & Service

Sl.No. Name Dsgn. Qualification Experience Remarks

d) R&D/Design

Sl.No. Name Dsgn. Qualification Experience Remarks

6. Manufacturing Process
6.1. Process Flow Chart
 Stage wise manufacturing process flow chart to be given
 Clearly state work instruction/checklist to be followed

6.2. Machinery and Plant (M&P)

Sl.No. IS/STR/Specifica Requirement of M&P Details of the M&P available with the firm
tion para no as per
IS/STR/Specification
M&P Range / Name of Model Make Machine Year Range/
name Capacity M&P no. of Capacity
of M&P Built

6.3. Testing & Plant

Sl.No. IS/STR/Specifica Requirement of T&P Details of the T&P available with the firm
tion para no as per
IS/STR/Specification
T&P Range / Name of Model Make Machine Year Range/
name Capacity T&P no. of Capacity
of T&P Built

Firm Name & Logo

Signature of Quality Head Page 4 of 8
Item Enter Item Name here Date: Enterdate
Specification: Enter Specification No. here

6.4. Details of Sub-assemblies/Components Manufactured

a) Part I: Details of in-house manufactured (Components/sub-assemblies)

Sl.No. Item Name Drawing No

b) Part II: Details of components/Sub-assemblies purchased from CLW/RDSO

approved vendors

Sl.No. Item Name Drawing No Approved source Name/Address of

of RDSO/CLW the source

c) Part III: Details of items outsourced from other than CLW/RDSO approved items

Sl.No. Item Name Drawing No Name/Address of the source

6.5. Details of Sub-vendors

Sl.No. Vendor Name ISO Certified QAP Approved Frequency of

(Yes/No) (Yes/No) review of the performance
of sublet source

Note:Following points to be taken in due consideration in providing information about

manufacturing process:
 Details of Work Instruction for each stage as mentioned in process flow chart.
 Inspection in Plant (Stage & Final)
 Bill of Material
 Stages of manufacturing should be clearly indicating that
 M&P and T&P required for each stage should be clearly mentioned.
 Pre manufacturing stage and after manufacturing stage inspection & testing should
be clearly mentioned along with checklist.
 Checklist should be attached with the QAP.
 Please attach ISO certificates of sub-vendors.

Firm Name & Logo

Signature of Quality Head Page 5 of 8
 Item Enter Item Name here Date: Enterdate
Specification: Enter Specification No. here

7. Quality Control
7.1. Quality Certification
a) ISO
b) Any other Document/certification

7.2. Calibration Plan forTesting&Measuring Equipment

a) Part I :Inhouse Testing facilities available for calibration with the firm

Sl.No. Name of Master Make Range Frequency of Traceability to

calibration national
standard

b) Part II : Personnel trained for inhouse calibration

Sl.No. Name Qualification Experience

c) Part III : Calibration plan for the items identified for specified calibration in
STR/Specification

Sl.No. Measuring Ref. para of Range/ Frequency Inhouse/ Name of

Equipment STR/Spec. Accuracy Specified in Outsourced agency if
STR/Spec outsourced

d) Part IV : Calibration plan for other measuring equipment

Sl.No. Measuring Range/ Frequency Inhouse/ Name of calibration

Equipment Accuracy Outsourced agency

7.3. Incoming Raw Material &In-process/Final Inspection

Stage inspection detailing inspection procedure, inspection parameters, method of
testing/test procedure including sample sizes for destructive and non-destructive
testing etc.

a) Part I:Incoming raw materials/parts/sub-assemblies

Firm Name & Logo

Signature of Quality Head Page 6 of 8
Item Enter Item Name here Date: Enterdate
Specification: Enter Specification No. here

Sl.No. Incoming Sample In-house / Checklist Mode of Rejection & Traceability

Product/ Size outsourced no. inspection Disposal register no
assembly & its /
Frequency equipment Reprocessed
of used / Scrapped
inspection

b) Part II:In process inspection (of the product)

Sl.No Name of Sample Checklist Mode of Rejection Corrective& Traceabili

. the Size & its no. inspection / Disposal preventive ty register
process Frequency / equipment action no
of used
inspection

c) Part III:Final internal inspection of the product by the firm

Sl.No. Name of Sample Size Checklist no. Mode of Rejection & Traceability
the test/ & its inspection Disposal register no
process Frequency of / equipment
inspection used Reprocessed
/ Scrapped

7.4. Handling of Rejected Material

 Please provide details

7.5. System for Customer Complaints/Warranty Failures

Warranty failures/In-service failures reported from customers

Classification of failure
Date of compliance
Complaint received

person deputed for

in case of warranty

C & P action taken

Failure analysis &
Date of report of

cause of failure
Brief details of

collecting field
end rejection

Whether any

Date of joint
inspection /
failure/ Call

Consignee

complaints

inspection
complaint

complaint

failure/ In

/ General
Warranty
Letter no

for joint

sample
service
Sl.No.

from

* The firm shall maintain a complaint register in the above format and the summary
required to be given during renewal

Firm Name & Logo

Signature of Quality Head Page 7 of 8
 Item Enter Item Name here Date: Enterdate
Specification: Enter Specification No. here

7.6. Details of after Sales & Service

Name of Service Engineer Location/Place Contact Detail

8. Additional Information
 The firm can furnish any other information which they wish to submit on items other
than furnished above.

Annexure:
1. Work Instruction for each stage
2. Inspection check sheet for:
a. Incoming material
b. In-process/stage inspection
c. Final material
3. ISO Certificate
4. Any other quality/design certification

Note:

1. QAP covering all the information as asked above under section ‘0’ to ‘I’ must be given in
the form of single document indicating name and works address of the firm and page
no. ‘x’ of ‘y’ on each page. Each page should be signed by Quality Control in-charge. The
approved QAP must be a controlled document and a quality record of ISO Quality
Control System of the vendor. A certificate to this effect shall be provided along with the
QAP by the vendor.

2. One copy of the QAP, after final approval will be given back to the vendor for
implementation.

Firm Name & Logo

Signature of Quality Head Page 8 of 8