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Chapter 1.2: Dialogue: at The Travel Agency

Dave visits a travel agent to book a roundtrip flight from London to visit his mother in England for two weeks in January. The agent finds the cheapest flight is $1,400, but finds another option on different dates for $968 with connections in New York and Holland and a long layover. The agent reserves the cheaper flight for Dave who will need to confirm the purchase by the end of the month.

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214 views

Chapter 1.2: Dialogue: at The Travel Agency

Dave visits a travel agent to book a roundtrip flight from London to visit his mother in England for two weeks in January. The agent finds the cheapest flight is $1,400, but finds another option on different dates for $968 with connections in New York and Holland and a long layover. The agent reserves the cheaper flight for Dave who will need to confirm the purchase by the end of the month.

Uploaded by

Rizka Pddpnb
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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CHAPTER 1.

2                  Dialogue: At the Travel Agency


Dave wants to visit his mother in England, so he goes to a travel agency.

Dave: Hi, I’d like to check on a flight.


Travel Agent: Sure. What is your destination?
Dave: London, England.
Travel Agent: And is this one-way or round trip?
Dave: Round trip.
Travel Agent: When would you like to depart?
Dave: January 12th, returning on January 26th.
Travel Agent: Okay, one moment please. . . . Do you have an airline
preference?
Dave: No. Any airline will be fine. I’m not picky.
Travel Agent: And what class would you like? Economy, business class,
or first class?
Dave: Economy, please.
Travel Agent: Okay, well there’s a flight on the morning of the 12th,
returning on the afternoon of the 26th. The cheapest we
have is $1,400.
Dave: Ouch! I was hoping to find something cheaper. My dates
are flexible – do you think you can find a cheaper flight on
different dates?
Travel Agent: Let me check. Just a moment. . . . There’s a flight on the
10th, returning on the 25th, for $968.
Dave: That’s much better!
Travel Agent: But you have to change planes twice – once in New York,
and again in Holland. And there’s a 6-hour layover in
Holland.
Dave: Hmmm. . . Is that the best you can do?

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Travel Agent: I’m afraid so. If you’d like, I can reserve a seat now, and
you don’t need to pay right away.
Dave: That would be great.
Travel Agent: I just need your full name and passport number.
Dave: Here you are. (Hands the travel agent his passport.)
Travel Agent: Okay, one moment. . . . Alright! It’s reserved. If you
decide you want to purchase the ticket, you need to
confirm before the end of the month.
Dave: Great! You’ve been very helpful. Thanks!
Travel Agent: That’s my job! Take care!

Useful Vocabulary

destination – where you want to go 

one-way – a ticket that only includes a flight to a place (not back) 

round trip – a ticket that includes the flight to a place and back 

depart – leaving a place 

return – coming back to a place 

preference – what you prefer (“prefer” is a verb; “preference” is a noun) 

picky – very hard to make happy; needing many things 

class – different levels of service


Economy class – the cheapest class of tickets on an airplane
Business class – nicer than economy class; includes bigger seats
and better food and movies
First class – the best class of tickets on an airplane, with very nice
seats and the best service 

flexible – willing to change plans 

layover – the time you spend in an airport waiting for your next flight 

confirm – to decide and purchase the ticket  

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