Tell me something about yourself

SAMPLE ANSWERS

Yancy

my name is fancy **** you can call me yank I'm 32 years old and i leave at Tondo manila...i took up B.S.
computer Science At the university of manila
my previous job is merchandiser in a supermarket in TJIS. I used to sell our product and make sure that all of
my stocks are full and complete and of course giving them a best customer service by doing beyond their
expectation. I believe with these qualities it can be my asset to be part of this company.

Lemart

My name is lemart *****. Turning 20 this coming April 27. I live at Bagumbayan Taguig City and single.
I graduated as an associate in business management from Taguig City University. I also took up short course
in Tesda and finished the course Bookkeeping NCIII. When I was studying at school I experience being a top
student in the class. I have had four medals and seven different awards. I also experience being a leader in
one youth organization and lead fifty members for almost one and a half years.
My work experience was in retail industry.
I consider it as a unique experience because I started at age of ten, accompanying and helping my father in
his small business which is selling merchandise to the customers. Most of my experience there was answering
and assisting customers.
From that experienced, I enhanced my abilities and learned the skills. And I know it's a great asset for me to
be qualified in this industry.

Tina

TELL/SHARE ME:
I am Ma. Christina Catay0ng, I am 27yrs.old.I graduated at Culiat High Sch0ol last 2005.I w0rk as a service
crew in diff. Fastf0od.I've learned h0w to c0mmuncate
w/diff. peoples & deal w/diff. situation. With that skills I kn0w that I can match your 1's need in our c0mpany
Melissa

My name is Melissa *****, i am 26 years old, i live in Antipolo City

I took up (2009-2010) in Bachelor of Science in Nursing (BSN). (ICCT College Foundation Brgy. San Isidro
Cainta Rizal. )

I start working at the age of 21. I have great experience working in a lotto teller for 3 yrs. and 3 months. I also
work as an Admin. Assistant from Berkman International Inc. in 4 months So far I’ve working almost 4 yrs.
With this attitude and skills that i develop can be a great platform for my career in this industry

Aye Jean

My name is Aye Jean ****, I am 18 years old, I live in Quezon City, I took up my first year college course
Bachelor Science in Tourism. I choose this course because I really love adventures and, I seek adventure and
discover places that I didn’t see yet and I love to learn and speak different languages especially English but
Tourism course is too expensive. So, I've decided to stop. I believe the passion to learn and speak different
languages especially English is very important in applying BPO.

Girlie

I’m girlie campo 24years of age; i took up 2yrs computer Science in Asian Institute of computer studies. I
almost have a year experienced as a customer service representative handling Australian and New Zealand
acct. I'm used to ask for a charity survey in Australian acct and also handling an investment survey in U.K.
acct. And with those experienced I've been more effective CSR and develop my knowledge on this profession.
I believe these Experience and Good Learning attitude towards work is all i can say about myself.

Othello Joaquin

Hello, my name is Othello Joaquin *****, I'm 20 years old and I am from San Andres Bukid Manila. I am an
undergrad student from Far Eastern University. I'm taking up the course of accounting technology and I had
finished 3 years. I am also a member of Rotaract, as we go on outreach, it trained me the right way on how to
assist the people with their needs, how to deal and be patient assisting them and to always serve with a
smile. With those experience, I could say that I am capable working for your company

Jude Vic

Good day. My name is Jude Vic Corre, I’m 19 yrs.’ old. I used to live in Quezon Province but I’m now living
here in Mandaluyong City for good. I took up 1 year Bachelor of Science in Accountancy at Southern Luzon
State University. I was a Sales Clerk at the SM Store Mall of Asia which i really enjoyed. Because i got a chance
to work in a different kind of people which i like to do since i love the idea of human interaction. I can adjust
myself in any situation, I’m a hardworking person and i love serving with people and i believe that by having
those skills i can be a good fit to your company.

Cherald joy

I'm Cherald joy, 31 years old;

I have 4 beautiful kids 2 boys and 2 girls.
I graduated high school at E. Rodriguez Jr high school,
I started working at the age of (?) as service crew at burger king Kanlaon and I also worked for globe as a
seasonal agent and a beauty consultant for Mary Kay as i was a part time makeup artist.
I also have a part time job before like selling RTW.
I've learned a lot from my previous job like how to give an excellent customer service and how to deal with
different kinds of people. I have to give what exactly they want to make them happy and satisfied.
I've learned to be more patient, flexible and work under pressure, i believe that those assets will qualify me in
this industry

Edlyn

I am Edlyn ***** 31 years old computer programming graduate at aba technical institute of Davao city, i was
working as office staff in Jordan for almost 4 years as a secretary.
I’m the one who handle incoming mails and phone calls.
I also accompany our clients as a translator to handle and organize problems between our clients and
workers.
I was also an active officer of The UFO in Jordan as public relation officer.
With these experiences I enhance my skills in dealing different type of people and adjust with their lifestyle
and culture. I believe these are something that i can tell about myself to be part of BPO industry.

Maria Teresa Mortel.

Hi! My name is Maria Teresa Mortel. You can call me Trish. I live in Taytay, Rizal. I graduated from Garcia
College of Technology in Kalibo, Aklan. I took up Bachelor of Science in Commerce major in Business
Management. I worked with Expert Global Solutions and my responsibilities are to identify and assess
customers' needs to achieve satisfaction and exceed their expectations; to provide accurate, valid and
complete information by using the right method and tools; and to build sustainable relationship of trust
through open and interactive communication. I'm able to meet my personal and team targets and call
handling quotas through team work. I've learned how to handle irate customers and resolve their issues in no
time. I can do multitasking and manage my time effectively. And I can handle stress and work under pressure.
I believe that having these traits will be distinguished to be a good quality call center agent.
Williamson Pineda

My name is Williamson *****, I’m 34 years old. I live in Caloocan city. I finished graphic arts and printing
technology at University of Santo Tomas. I have an experience of working as a store manager for 10 years in
Cabochon group of companies. It is a retail store selling apparels and HBC products. I am willing to change my
profile and work as call center agent because I am fascinated with this job and I am sure I’ll be able to
perform really well with all my interest and determination towards it. I believe that with those skills and
attitude can be a big asset to be part of this industry

Chiquita
18
Hs grad / NWE

first of all, my name's Chiquita *****, 18 years of age, I graduated high school at Sta. Elena, High school. I
used to be working as a cashier in a small barbeque stall for about 3months, although it's just a small
business from my boss, I've learned lots of things and experience during that time. Like how to handle the
business properly, to be confident about myself, also I've able to adapt myself easily in that work since it’s my
first time having a job. Of course, I've learned to be friendly with my customers giving them good service, to
work as a team with my co workmate and also handling customer complaints. And i think that those
qualifications of mine may seem to become a good asset of this job and to become a good call center agent
one day.

Being around by different types of people and i always like to challenge myself to improve at everything i do.
I am a hardworking person, I’m easy to work with, I’m a quick learner and i can also work under pressure.
And with that experience i think i am the best candidate for this position.

Jessica
Undergraduate
Service crew

hi I’m Jessica *****, [age m]. I t0ok up Bachelor of Science HRM for 2 yrs.’ c.s.t.a I've w0rked [Specific] yrs. in
fast f0od industry at Jollibee f0od c0rporati0n. My resp0nsibility is t0 inter act w/ the cust0mer, assisting,
giving their needs and satisfaction and i believe my skill and experience are my asset in y0ur c0mpany
Kenneth
Graduate

1. Tell me
Hi! I’m Kenneth lagbo, I’m 22 year old, and I graduated at St. Judel Institute of Technology as a 2 years
computer programmer. I started working as a sales clerk at SM hyper market at north Edsa. As a sales clerk
for 5months i do a lot more than normal sales clerk in the store so I’m very well rounded and being a sales
clerk i learned a lot. Its help me to boost up my confidence on how to communicate with my costumers, how
to assist and deal with the different kind of people. And i believe those qualities that i have is an asset to
work i a call enter industry.

Tell me
Hi I’m Janice codera

32 yrs old

I graduated high school in Timoteo Paez integrated high school. I worked as a telecollector for one year and
six months in Citibank. I handle credit card delinquent account. I've learned a great experience on how to
communicate and deal with different client who need to pay their loan and i believe that working in a
collection industry makes me qualified to this industry.

Bea
18
HS GRAD

I'm Bethea Autumn *****, i graduated in good shepherd Montessori school. I'm always part of student
government and with that position i learned how to be a good leader and follower. When I have free time i
go to my mom’s work as a secretary i often do what she need to do like, answering calls and give costumer
service like what call center do. I’m a person with varied interest in sports and because i believe if you stop
learning you stop earning. I think these qualities can help me to be a call center agent.
That's it.
Sheena
27
Graduate

I’m Sheena ***** 27 yrs.’ old. I graduated h0tel and restaurant services in Tesda. I started w0rking in NSO
census as enumerat0r.I also w0rked as sales c0nsultant in vari0us retail companies my previ0us j0bs and I
learned how to build up my relationship with my customers and w0rk under pressure it taught me to have a
good dedicati0n in whatever task i encounter. I’m a Goal oriented person and can deal with different types of
people and I believe that th0se assets will qualified me in this industry.

Eden
21
BS communication

I Am Eden *****, 21 Yrs. Old. I took-up Bachelor Of Science & Dev't Communication at Benguet State
University 4th Year Undergraduate. During My College Days, I Used To Be a Part-time Distributor In A Multi-
level-marketing Company at Baguio for 3yrs. We Distribute & Sell Our Product W/ Diff Kind of Costumers.
With This Experience I Learn How To Deal W/ People Effectively W/c Made Me A Productive Distributor. Also
it Boast-up My Confidence & Communication Skills. I Believe That Having These Good Qualities Would Be An
Asset In Your Company.

Jm
21
Computer engineering

-Hi! I’m Jose Marie Javier Jr. 21 years old. I’m a fresh graduate from Universidad De Manila as Bachelor of
Science in Computer Engineering. And I took up my 300 hrs. Of internship at Department of health
(knowledge management information system) as an intern it helps me a lot to boost my knowledge and skills
that I've learned from school thru hands-on practice. Like troubleshooting, repair, LAN cabling and dealing
with some technical problem on their computers and printers in that company. This helps me a lot to become
more computer literate and this experience and technical all i need to do is to be more conversant in English
to be productive in this industry
Maureen
Daoaten
27 years old

I'm Maureen *****, 27yrs old I was under graduated with the course of bachelor of science in nursing in our
lady of Fatima university when i was in college during my on job training for 2 months I learned a lot of thing
like how to work under pressure, to be patient and to communicate to different kind of people by assisting
customer. I believe that those skills can be my asset to qualified in BPO industry

Kenneth
22
2 yeas graduate

Hi! I’m Kenneth *****, I’m 22 year old; I graduated at St. Judel Institute of technology as a 2 years computer
programmer. I started working as a sales clerk at SM hyper market at north Edsa. As a sales clerk for 5months
i do a lot more than normal sales clerk in the store so I’m very well rounded and being a sales clerk i learned a
lot. Its help me to boost up my confidence on how to communicate with my costumers, how to assist and
deal with the different kind of people. And i believe those qualities that i have is an asset to work i a call enter
industry.

Mainly
21
Entrepreneur

I’m many Lyn *****, 21 years old i took up bachelor science Entrepreneurship in Quezon City Polytechnic
University.
During my college days i realized that being entrepreneur should be a good listener, creative and people who
never give up on what she/he believed. That type of attitude helps me to boost up my confidence and ability
to deals with different type of customers when i was in our thesis. I believed that with this attitude and skills
that I've learned can be assets to be qualified in this industry.
Kimberly
23
Undergraduate

I'm Kimberly Canabo, 23 years of age and College undergraduate at STI Global Taguig City. I started working
when I was 17 years of age. Well, I worked with a different company with a different kind of job which is
Personal assistant and Real estate agent for almost 3 years that's why I know how to handle stressful
situation. And with that, I learned about communication skill and how to deal with people and I also taught
how to be good listener which I know that this very valuable for this kind of industry.

##
Carmelo
50
Civil Engineering

Good morning sir! I'm Carmelo took up BSCE @ Feati university... Well i can say that as an Engineering and
dealing on job evaluating, because during my 20 years, i learned about communication skills & how to deal
w/ people, & during my previous work I’ve face a lot of difficult clients & patient in working with irate and
demanding customers, so I’ll takes whatever it takes to prove to myself that my work is done acc. to plans &
specification, so as a supervisor, i realize that we were also taught us how to be good listeners, & i do get
along w/ people very well and also i can think out of the box, so i have exceptional problem solving skills...
And because of that ill realize that being a strict person, i do believe & i know that i have what it takes to be a
good CSR... And those qualities i think makes me qualified to work in a call center industry!!!!

Jaime
Ukay2x salesman
Hs GRAD

•I’m Jaime *****, 21yrs old from Marikina,

I have finish first semester in ICCT colleges by taking BACHELOR OS SCIENE education major in Filipino and
During my high school days, I'm always top student in our class
And in the past two years, I’m started working in my titan’s ukay-ukay as a salesman.
I've learned on how to deal with the concern of my customers and learned how to do transactions in
different types of customers. And those skills, i believe can be useful to be productive in call center industry
##

Denver
18 yrs.’ old
Undergraduate

I’m Denver *****, 18years old. I graduated High school at St. James academy Malabon. I finished 3years
Bachelor of Science in marine transportation at our lady of Fatima University. I served as a student assistant
for 4years when i was in high school. I learned how to communicate with different type of people, greet them
with a smile and I realized serving as a student assistant can be my asset to assist customers here in BPO
industry.

##

Aiko,
19
NO work experience

Hi, I’m Akko Quintela, 19 yrs. old and I graduated at Commonwealth High School. During my High School days
they always ask me to be a team leader and Class representative as well. So at the early Age I've learned how
to deal with a diff. It boosts up my confidence to sell myself in front of my classmates and convince them to
agree with the platform that we have if they will choose me as their leader. Being competitive and team
oriented help me to build up my organizational skills and I believe that those qualities can be my asset to be
Qualified in BPO industry.

Lenen

receptionist
29 yrs old

My name is Lenen *****, 29yrs. old last year i took a Tesda computer course then i worked in hotel as a
receptionist and i experience different kind of customer where i develop the value of customer service. When
i was working I became more patient dealing with the customers and it taught me also how to be a good
listener which i know it’s very valuable skills in this industry. Those skills and experience I've learned from the
past, I believed I can use it when I enter to this industry to more productive and competition.
Rhea
Sales lady

I am Remark Redondo but you can call me Rhea. I’m 18 years old; I graduated at SANHS year 2013. I started
working as a saleslady in a shoes and bags shop and right now a cook and a crew in a canteen. In my job, I
have made myself strong in working under pressure, dealing with different kind of people, being flexible,
patient with costumers. I also learned how to communicate with different type of people by approaching
them with a SMILE on my face. I’m a person with strong determination and I am very persistent on
everything that I do. I think those qualities I have is an asset in working in this industry.

Rhona Cruz.
HS GRAD
Canteen helper

my name is Rhona *****, 39 yr. Old.

(YOU’RE COLLEGE OR EDUCATIONAL ATTAINMENT) and I also attended short courses in Tessa like Beauty
culture and Dressmaking. I started working as a helper in a canteen on HS. I used to sell in this kind of work. I
have to be persistent and need to deal with the student and teacher with their different attitude that makes
me tough to handle pressure.
With this skills and attitude my friend told me that this might be helpful to be a call center agent.

Jessica
23 years old
cashier

my name is Jessica *****, 23yr.old. I took up hotel and Restaurant Services for 1yr. I have a working
experience before as cahier at puregold when i was working there i develop how to be more patient and be
consistent to give my best service with a BIG SMILE on my face. It gives me an idea on how to deal different
person and work under pressure and those things that i learned i can used
Joe Marie
Sales Staff

My name is Joe Marie ***** from Cainta, Rizal. 21 years of age. I graduated from Hector College Roxas city,
Capiz. I took up Bachelor of Science in hotel and restaurant management. I started working as a sales staff at
the Vape shop in SM megamall. In my previous job, I learned how to build up my relationship with my
customers. It's me to boost up my confidence of how to assist and deal different kind of people. All I have to
do is to apply my skills and experience over the phone. And I believe those qualities that I have is an asset to
work in a call center industry.

Sonny Ryan
Warehouse staff

I am Sonny Ryan *****, 35 Years old. I took up 1st year college of Bachelor of Science in Information
Technology in Technological Institute of the Philippines in Quezon City. That's why I have basic knowledge in
computer software and hardware.
As a warehouse staff, my duties are not just receiving deliveries from them but I also receive phone calls
about their concerns or complaints. And I managed to give a possible solution to resolve the issue as soon as
possible.
I've learned from my previous jobs how to be organized, flexible, and multi-tasking and be patient to deal
different types of customer.
I am also a team player, punctual and hard working. I can easily go well to different kind of person.
And I think these qualities makes me qualified to work in your company.

Alexander *****
27
Barista

Hi good afternoon, i am alexander *****. I'm 27 y/o. And I'm from Novaliches QC. I took up Tourism Hotel
and Restaurant Operations in Kolehiyo Ng Subic, This course of study has included customer service and give
an idea how to deal with different type of people. This was a great help for my employment since 2008. I had
4 jobs already. My previous work was a Batista in CafeMia coffee shop in Robinson Galleria. With this
experience and skills I believe that o can be a best call center agent.
Shirley *****
31 yrs. old
Sales associate

(Education)
I'm (Your name),
36 yrs old.
Presently I'm staying in ( Address)
I took up (up to what yr. in college) of ( What course ) in ( Your School )

(Experience)
I worked as a sales associate in (Latest Company) for ( how many years)
In this job I've learned to sell and my responsibilities was unloading and unpacking deliveries of merchandise.
I also developed my organizational skills in this job and what i like most in sales is to interact with other
people. The ability to convince and persuade people to buy my products.

(Skills)
And i believe with this skills and attitude I can be the best call center agent all i have to do is apply it over the
phone.

Noralyn *****

I'm Noralyn *****. I graduated Associate Computer Secretarial at Systems Technology Institutes. I started
working as a Data Encoder in (place of company) (For how long?). I developed my computer literacy with this
experience and learned how to be team oriented. It makes me feel different to be competitive and how to be
the best in all my activities.
I believe with this attitude and skills I can be one of the best call center agents.
Clarissa
Bagger
2 yrs college

I'm Clarisse sabayon *****. I live at Montalban, Rizal. I'm 2 years graduate in computer technology at the
Asian institute of computer studies last 2015. I'm 4th in the siblings. My father and mother work are fruit
vendor. My last job was a lady bagger in landmark Trinoma city super incorporated Last 2012. I'm assisting
and preparing the grocery items for my co-worker as quick as possible with a big smile on my face in order for
us to make our customers feel comfortable and patiently wait for their items and help the costumer if
needed.
It teaches me how to be creative and resourceful and with these attitude and qualities. I believe I can be a
best call center agent

Lorie Mae *****,

Sales lady
High school Grad

I'm Lorie Mae *****,

23 years of age and live in Valenzuela City.
I took up 1st year college of Bachelor of Science in Business Administration at Global Reciprocal Colleges. I
have a lot of work experienced because I started working at the age of 18.
My previous worked as a cashier at PC Work IT Solutions at SM Megamall for 5 months. I do a lot more than
normal cashier's responsibilities. I am the one who handle phone calls in our customer service support area
and learned a great experienced on how to handle and communicate with the different types of customers. I
believe my skill and experience is my asset in this industry.

Sarah Jane *****

Service Crew

I'm Sarah Jane ***** 26 yrs. old. I live at 2017 Dagupan ext. Tondo, Manila. I took up school at Lyceum of the
Phil. University with a degree of BS. HRM cruise-line. I worked at Conti’s bakeshop and restaurant as a
kitchen staff. My responsibilities as a kitchen staff is to prepare ingredients, take orders from chefs about
regular order preparation and daily special.
I've learned a lot from my previous job like how to give an excellent customer service and how to deal with
different kinds of people. I have to give what exactly they want to make them happy and satisfied.
I've learned to be more patient, flexible and work under pressure; i believe that those assets will qualify me
in this industry
Richie *****
24
Service Crew / Telemarketer

hi my name is Richie *****, 24 years of age from Pasig city.

I'm a High School Graduate at Rizal High School.
I started working at the age of 18 as a service Crew for more than a year which helps me to boost up my
confidence to greet someone personally with a big smile on my face and be approachable.
I was a telemarketer from (Name ng Company) for 8 months and
I've learned a great experience on how to communicate and deal with different client who need to pay know
the status of their loan application and i believe that having these kind of experience i can be a call center
agent

Caren
Receptionist

Hi I'm Caren Reyes *****, I'm ?? yrs. old from Antipolo City, I took up 1st year College of Hotel and
Restaurant Services in Gateways Institute of Science and Technology, I started working as a service Crew in
7eleven and lotto letter for about a year and my previous job was receptionist in a Spa Wellness in Libis. With
these working experiences I learned to interact and communicate with different type of people and
personalities, It provided me a great ideas on how to deal with different concern with a big smile on my face
and let them satisfied with the way we provide our services.
I can tell that with these attitude and skills I can be part of BPO Industry.

Christian *****
Education
My name is

28 yrs. old. I live in (Your Address)

I took up 2 year College in (Your School)
Experience
I believe having a computer literacy can help me to be part of BPO Industry and a having great experience
working in restaurants and fast food industry gives me an idea how to handle different types of customers
with a different types of attitudes with a great smile on my face.
Skills
With these experience and attitude that I developed as a barista all I need to do are to apply it over the
phone. I believe can be my asset to be a call center agent
Zaira *****
26 yrs. old
Care giver

I’m Zaira *****, from Brgy. Mayamot, Antipolo City. I took up Business Management in EARIST and also
studied caregiving in 5EA training center in Ortigas. I'm a caregiver for 8years. As a caregiver i have to ensure
that my patient get the help they needed. I assist their basic and medical needs in order for them to be
comfortable. Making them emotionally and physically healthy, giving them a good quality life under my care
is my responsibility. Adding life to their years and seeing them happy is so rewarding. Working as a caregiver
change my perspective about life, and help me grow as a person.
Having positive outlook in life, never ending patience and a compassionate kind of care helps me to push
through difficult situation.
I can tell that with these attitude and skills I can be part of BPO Industry.

Robin
22
Graduated / Service Crew

My name is Robin *****, 22 years old.

I live at 108 Hernandez Street Old
Zaniga Mandaluyong City.
I graduated at Rizal Technological University with a degree of Bachelor of Science in Electronics and
Communications Engineer. I worked at McDonalds as a Service Crew for 2 years. As a Service Crew I Resolved
a simple customer inquiries and complain. Being aware of the goals and targets of restaurant is my
responsibilities. I’ve learned a lot from my previous job like how to give an excellent customer service by
welcoming every customer with a big smile on my face. I have to give what exactly they want to make them
happy and satisfied. I’ve learned to be more patient, flexible and work under pressure; I believe
that those assets will qualify me in this industry.

Fidelis *****
22
accounting graduate
Office staff

*I’m Fidelis M. *****. I graduated as a BS Accounting Technology in Misamis University. I was a student
assistant before at school assigned in the library for 2 years and transfer in the Accounting/Purchasing Office
for 1 year and 1 semester. These experience I have is helpful for me because through these jobs, I learn on
how to adapt the working environment, I became much friendly than before, I keep on learning from my
mistakes at work which made me persevere much to mend this in order to do my job correctly and diligently.
I'm a hardworking person and open for a new job experience.
I've learned a great experience on how to communicate and deal with different people who need my
assistance at work and i believe that having this kind of experience i can be a call center agent.
Narlyn *****
High school

I'm Narlyn Khayad. Undergraduate of Bachelor of Science in computer science at University of Baguio. I also
took vocational course at Tesda-Rtc Baguio.Shielded Metal Arc Welding and Gas Tungsten Arc Weldin NCll.
Conducted by a company named Engineering Equipment Incorporation. I worked as a welder for 2years and 5
months at different companies in Batangas and Laguna. I enjoy working with different kinds of people and i
also enjoy challenges and looking for creative solutions to problems. Besides the details given in my resume, I
believe in character values, vision and action. I am quick in learning from mistakes. As of now, I may not have
any experience yet in call enter but I can assure you that I can corroborate my competencies and right
attitude for the job.

Carissa *****
22 yrs. old
2nd year College
No experience

I'm Carissa ***** 22 yrs. Old I am from Surigao City but now residing at Holy Spirit Quezon City. Well I can say
I am person w/ varied interests, I’d like to watch anime series and Cartoon Movies I'm an avid fan of reading
books and my favourite author is Dan Brown. I'm also a youth leader in our province we have this Youth
Leadership Education that builds a new, fresh, dynamic leaders to create an opportunity for positive change
and for progressive social transformation for the present and future generations of our municipality. With
this advocacy I become more service oriented and environmental conscious person. With these experienced
and knowledge I believe I can be part of the BPO Industry.

Annie
College student
18 yrs. old

Good Morning, my name is Annie Beth *****, 18 years old currently residing in Valenzuela City. I took up my
first year college at AMA University in the course of Bachelor of Science in Accountancy, but due to financial
problem I choose to transferred at College of St. Catherine Quezon City and changed my course in Bachelor
of Science in Secondary Education major in Mathematics, being a transferee student is not easy, but in behalf
of that, I've learned how to be patient, confident and how to interact with the people around me in a nice
way, and I believe that these are my keys to become a best Customer Service Representative of your
company.
Camie
23

Hi I'm Camie *****23 years old from Paranaque City. I finished 2nd Year College of HRM in STI College at Las
Piñas. I have a live in partner and we have a son that gives me an inspiration to look for a better work, my
hobbies are spending more time with my son and teach him some stuff. I previously worked in retail industry
at MBM Enterprises under Olympic Village Group; I work with all my heart to be excellent and productive all
the time.
With this attitude and experience I believe I can be a call Center Agent.

Lutt
College Graduate

1. Tell me something about yourself?

I'm (Your Full name), (Age)
I'm a fresh graduated of Aklan State University. I took up Bachelor of Science in Business Administration
Major in Marketing Management. I decided to apply in BPO Industry since I really love challenges and
working at night. I believe this can be a great platform to apply what I've learned in college. I'm friendly
person and easy to be with. I love dealing with problems and solving with the best of my ability. I think this
can be my edge to be a customer service representative

Maricris
Teacher / Graduate

Hi, I am Maricris *****. I am 21 years old from Quezon Avenue. I studied at New Era University and
graduated as Bachelor of Secondary Education major in Music Arts Physical Education and Health. After i
graduated, I had my one year experienced in teaching. I've actually handled grade 9 students as my advisory
class in different grade level as their MAPEH Teacher. I know a lot about my student’s life that helps me on
how I handled them in a whole year. There were a lot of troubles, cheaters in my class but instead of scolding
them I let them know and realized that their mistakes and I think that was a great challenged for me. It was
fun and really good by building them to their goals and dreams to be successful in the near future. I believe
these experienced and Knowledge can be my edge in BPO Industry
Joan *****

you can call me Jo. I'm 28 yrs. old. I'm married for 5 years, I have 4 yr. old son
I’m undergraduate of Business Administration major in marketing management in St Mary's College of
Meycauayan, My working experiences are;
I worked as a Sales Associate for 3 years, I can say that I have a good customer service when it comes to
knowledge about my product I make it sure that I explain everything about the products , the way I talked to
them with smile and be professional all the time, and I assure before they leave they satisfied the service
which I had given to them. I also worked as a cashier for 3 different companies; I can assure that I can be
trusted with money because I handled Cash transaction of 3 different Company. I have no problem with my
responsibility. And I worked also as an Office Staff for 3 years; I always maintain and update daily sales report
and other things that related to my responsibilities to be passed on time.

Amore *****
29
Ofw

I'm Ampee *****, a High school graduate from school (UN school m) 29 yrs. old from Pasig.
I started working when i was 16. I had a lot of work experience in food industry and a restaurant like Congo,
Gerry’s max's and Chilis. I learned how to communicate w/different people, be hospitable and assist them
with a big Smile on my face.
My goal is contribute more sales by providing by providing great customer service. This became my platform
to get my previous job as an ofw at japan as a talent and I learned also how to speak nihongo.
I believe this can be my edge to be in this industry

Kristine *****
31
Sales lady

Hi. My name is Kristine ***** from Montalban Rizal. I'm 31 years old, Married, and have two children. I
studied college at New Era University; I finished 3rd Year College in BA Psychology. I worked at Bench
boutique as a seasonal sales crew and at SM department store as a sales clerk. I learned how to build up my
relationship with my customers. It's me to boost up my confidence of how to assist and deal different kind of
people. All I have to do is to apply my skills and experience over the phone. Right now, I'm a housewife and a
full time mom. I wanted to be back on the corporate world and start a career in BPO Industry and I believe
this is my 1st step to make it happen.
May joy *****
27
Cashier

Hi! My name is Mayjoy *****, you can call me joy for short; I'm 27 from Novaliches Quezon City. I have done
my 2yrs vocational course for computer secretarial in Earn school of advanced and technology. Some of my
past jobs are mostly related in customer service like I used to work as sales assistant in lucky Circe
Corporation, Robinson Supermarket and SM department store as a cashier.
I can say that I have a good customer service when it comes to knowledge about my product I make it sure
that I explain everything about the products , the way I talked to them with smile and be professional all the
time, and I assure before they leave they satisfied the service which I had given to them.
I believe this can be my edge to be a call Center agent

Diana *****
23
Gasoline Staff

Hi! Good Day! I'm Diana Rose. I'm 23 yes old and I live in Deparo Caloocan City. I studied basic computer
course for a year. I worked at Shell Deparo as a cashier for a year. And also an elevator operator at the
University of Santo Tomas Hospital for one year as well.
I've learned a lot from my previous job like how to give an excellent customer service and how to deal with
different kinds of people. I have to give what exactly they want to make them happy and satisfied.
I've learned to be more patient, flexible and work under pressure, i believe that those assets will qualify me in
this industry

Normina *****
39
Muslim

Hi Normina *****and I'm 39 yrs. old. I took (yr.) of (Course) in Saint Jude College manila. My previous work is
a family business that’s why most of my experience was all about dealing and assisting customers. I've
learned to be more patience, flexible and work under pressure. I enjoy interacting with different types of
people that you can learn how I sell my business. With these attitude and skills I believe I can be a call Center
agent as well.