Masterclass with SAP

SAP Multi Resource Scheduling

Pieter van Daal

SAP Netherlands
Product Manager Enterprise Asset-, Customer Service-, Facility- and IT Asset Management

Mastering SAP Plant Maintenance

Jupiters Hotel Gold Coast, Australia
November 24th, 2010
 Objective

Inform our Workshop Attendees on a ‘Best Practice for SAP Multi Resource
Scheduling (SAP MRS)’ in a Plant Maintenance Environment.
 The ‘Best Practice’ Maintenance Scheduling Process
 Basic Data
 SAP MRS in Practice
 Relevant Customizing Activities

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 2

 Agenda

08:30 – 08:45 Theoretical Background

08:45 – 09:05 MRS Basic Data

09:05 – 09:45 Scheduling PM Orders with SAP MRS

09:45 – 09:55 Adjusting SAP MRS to your Business Requirements
09:55 – 10:00 Q&A

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 3

 Agenda

08:30 – 08:45 Theoretical Background

08:45 – 09:05 MRS Basic Data

09:05 – 09:45 Scheduling PM Orders with SAP MRS

09:45 – 09:55 Adjusting SAP MRS to your Business Requirements
09:55 – 10:00 Q&A

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 4

 Scheduling: The Principle

AVAILABLE CAPACITY

REQUIRED CAPACITY

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 5

 Definitions

2w 8w 2y

Short Mid Long

Term Term Term
Scheduling Scheduling Scheduling

STS MTS LTS

t

STS: Which employee should be assigned to execute a job?

MTS: Do we have an appropriate balance over the next 2 months between

available and required capacity?

LTS: Do we employ the right people with the right skills on long term (train, recruit,
discharge) ?

The proposition of SAP MRS is to cover Short Term Scheduling as well as Mid
Term Scheduling!

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 6

 Before deepdiving into SAP MRS an example
how to support Long Term Scheduling (1)

Dutch Authority for:

- Registration of License Plates for motor vehicles.
- Periodic Motor Vehicle Tests.
- General Admission Tests for new Motor Vehicles
and or parts (e.g . Tyres ) also for other countries.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 7

 By the SAP BO Xcelsius Dashboard
Management is informed about future problem

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 8

 The overall situation that has to be analyzed

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 9

 ‘Playing around’ with estimation of sickness
days and assignment of training days

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 10

 ‘Playing around’ with services to be delivered
in the future and required qualifications

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 11

 The assumptions made don’t have negative
consequensces on availibility

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 12

 We are back In Control again and start up
actions related to assumptions made

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 13

 Overview Best Practice Short and Mid Term
Scheduling for Maintenance Activities
YES Direct Assignment to Technician(s)
in Trouble Shooting Service
Breakdown
Preparation impossible
due to Priority/Urgency?
Condition NO
Based
Regular Start/End Dates and
STS Times concrete?
Other Requests Short Term YES
for Maintenance Scheduling
Process
NO
Preventive
Maintenance
YES

Work Requested Time for Execution

Modification Preparation within STS Time Window?

NO
Construction
Activities Concrete Assignment
to Technician(s)

Mid Term Actual Day/Week schedule

Scheduling
Process
Actual Mid Term schedule

Regular
MTS
Adjustments to
Capacitive Assignment to
Mid Term
Technician(s)
schedule

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 14

 Agenda

08:30 – 08:45 Theoretical Background

08:45 – 09:05 MRS Basic Data

09:05 – 09:45 Scheduling PM Orders with SAP MRS

09:45 – 09:55 Adjusting SAP MRS to your Business Requirements
09:55 – 10:00 Q&A

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 15

 SAP MRS Architecture

Scheduling = Balancing between required and available capacity , however is not easy......

Required Available
Capacity Capacity

SAP Master Data

SAP Customizing

SAP ERP SAP MRS SAP ERP

EAM (PM) Work Order Scheduler Workplace HRM Organization & Staffing

Non SAP HRM

(Interface required)

Manual Creation
and Update of (No(n)) SAP HRM
(Interface not possible)
HRM Master Data

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 16

 Definition Availability for Mid Term and
Short Term Scheduling

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 17

 Demand and Resource Layout

Actual Mid Term schedule

Demand Layout ideally used

for Mid Term Scheduling

Work Center Work Center

Capacity (EAM)

Available
Capacity

Organizational Unit
Capacity (HCM)

Actual Day/Week schedule

Resource Layout ideally used

for Short Term Scheduling

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 18

 Workshop Scenario
Available Capacity
ORGANIZATIONAL UNIT
WORK CENTER
MT_MRS
MECH-T
(SAP ERP EAM (PM))
Mechanic Technicians
(SAP ERP HRM)
Kevin Rudd (KR)

John Howard (JH)

Hrs
= Max. Availibility
Paul Keating (PK)
= MTS Availibility
= Reservation for High Priority/
High Urgency Activities Bob Hawke (BH)
48 QUALIFICATION
John Fraser (JF) CATALOG
40 Maintenance Technicians
Edward Whitlam (EW) (SAP ERP HRM)
32

24 WORK SCHEDULE
SAP MRS Kevin Rudd (KR)
Z_MRS1
16 Mid Term Schedule
John Howard (JH) Mo-Fr: 08:00-16:00
Lunchbreak: Variabel (30 m)
8 Paul Keating (PK)
Z_MRS2
Bob Hawke (BH) Mo-Th: 08:30-16:30
M T W T F S S Fr: 08:00-12:00
John Fraser (JF) Lunchbreak: Variabel (30 m)
WORK CENTER excl. Friday
CAPACITY Day/Week Schedule Edward Whitlam (EW)
MECH-T (SAP ERP HRM)
(SAP ERP EAM (PM))

Load by ABAP (SE38):

Load by ABAP (SE38):
/MRSS/SGE_PN_MNT
/MRSS/HCM_RPTWFMIF

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 19

 System Demo:
Available Capacity on Work Center (MTS View)

Factory Calender

Display Work Center  Capacity

Capacity Header  Factory Calender ID

Interval and Shifts

Available Capacity Profile  Graphical Display

Assignment Work Center to SAP HRM Organizational Unit

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 20

 System Demo:
SAP HRM Settings

Introduction Personnel Administration

Work Schedule Set Up

Qualification Catalog Set Up

Assignment of Work Schedule Rule and Qualifications to Employee

Display Organization and Staffing

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 29

 Personnel Administration
Infotypes
Infotypes may have Sub Infotypes.
The MRS relevant Infotypes don’t Organizational
have Sub Infotypes Assignment
SAP delivers > 200 (Sub) Infotypes,
some of them Country specific (0001)

Personnel Data Planned

Working Time
(0002)
(0007)

Adresses Qualifications

(0006) (0024)

Works
Bank Details
Councils
(0009)
(0054)

Insurance
MRS relevant Infotypes
(0037)
Examples of other Infotypes

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 30

 SAP HRM
Organization and Staffing

Organizational Unit

Job

Position

Person

Relations between Organizational Elements

have always a Validity Period

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 31

 System Demo:
MRS Demands

Introduction Work Order

Customizing
- Forward and backward integration of Work Orders

Recognizing postponed work

Required Qualifications for a Job

Work Order Relationships

Time Specifications

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 39

 Work Order as the Demand for MRS
Integration / Relevant Fields
Header
Settings:
- Order Type
- Plant
- System Status

Operation
Settings:
- Control Key
- Plant
- Order Type
- User Status (Header Level) Forward Integration SAP
Data:
- Work Center
- Dates/Times MRS
- Priority
- Qualification Profile
- Relationships
- Other Operation Data (Adaptable)

!!! The Implementation of SAP MRS Backwards Integration

doesn’t influence all Scheduling
relevant Settings for Work
Orders. - Splits (Assignments to Technician)
- Dates
!!! Implementing SAP MRS means that - Times
Scheduling Philosophy has to be translated - (Adaptable)
in detailed Scheduling procedures which could
lead to changed Settings for Work Orders and
align them with the way SAP MRS is supporting
the Scheduling Philosophy and subsequent Scheduling Procedures

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 40

 Agenda

08:30 – 08:45 Theoretical Background

08:45 – 09:05 MRS Basic Data

09:05 – 09:45 Scheduling PM Orders with SAP MRS

09:45 – 09:55 Adjusting SAP MRS to your Business Requirements
09:55 – 10:00 Q&A

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 48

 Scheduling is just one step in the Maintenance
Process...
Easy Access for
all Employees

What Work is the

Maintenance
Organization - Reliability Engineering
expected to do? - Gatekeeping

Which Work
should really be
done?
Work Preparation

How should this

Work be done?
Work Scheduling (SAP MRS)

When and by
which
Technicians
Easy (mobile) User
should this Work Interface for
be done? Technicians

What were the

How is the Work
findings during the
really be done by
Maintenance
the assigned
Process and what
Technicians?
can we learn from it?

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 49

 Scheduling Work Orders
Scenario Overview

1.Mid Term Scheduling:

- Demand View of MRS: Balancing Availibility and Demands

2.Emergency Service and postponable Jobs:

- Assigment of Technician to Emergency Service
- Assignment of Emergency Job to Technician
- Assigment of postponable Job the moment there are no Emergencies

3.Concrete Assignment of a Job to a Technician.

4.Technician ends Working Day due to Illness:

- Creating Time Specification
- Rescheduling of an assigned Job to another Technician
- Rescheduling the assigned Job to the future

5.Activities to be executed by more Technicians

6.Assignment of a Job by matching required and available qualifications

7.Capacitive Assignment of a Job: Technician decides on Execution Time

8.Reports:
- Utilization Report
- Back Log
© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 50
 Scheduling Work Orders
1. Mid Term Scheduling

We are looking forward to the worklaod for the Mechanic Technicians in the Clarification Plant in
week 49.2010 (06.12.2010 – 10.12.2010).

On 07.12.2010 there seems to be an overload.

In the Demand View of SAP MRS the Scheduler analyses the situation.

In consultation with Production it is decided that one of the overlaod causing Work Orders, the
Work Order/Operation ‘Clean Filter’ can be rescheduled to a later day in week 49.

After rescheduling this Order the situation appears to be improved however there is still not a
100% Balance.

The Work Scheduler should also ‘play around’ with other Work Orders/Operations to create a
100% In Balance Work Schedule (not shown in demo!).

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 51

 SAP Start Screen

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 52

 /MRSS/PLBOTIME: Scheduler Workplace
Demand View: Mid Term Scheduling

Timeline is 11.11.2010 12:50

Overview is showing all Work Orders relevant for selected
Evaluation Period

Over Evaluation Period Available Capacity for the Work Center is shown

Scrolling bar is used to go to week 06.12.2010-10.12.2010

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 53

 Analyzing the Planning Situation at 07.12.2010

On 07.12.2010 there is an Overload , among others caused by Operation 10 of Work Order 816820. Rescheduling the Work Order Operation with
easy Drag&Drop to 09.12.2010 could solve a part of the problem.
Order detail data can directly be accessed from the Planning Board.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 54

 The situation after rescheduling showing more
balance than before

Although the situation is better than before the Work Scheduler has to analyze also other Work Orders and judge their reschedulability
to create an ‘In Balance’ Schedule.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 55

 Scheduling Work Orders
2. Emergency Service and postponable Jobs

Today it is Wednesday November 11th, 2010.

Kevin Rudd appears to be assigned to the Emergency Service.

For tomorrow, November 12th, 2010 Paul Keating will be assigned to the Emergency Service.

Now, an Emergency Situation is coming up: an Hydrocyanic Acid in the Sewage Gas Processing
is suspiced.
The Emergency started at 11:00
Kevin Rudd is informed on this situation; Kevin is supposed to solve the problem.

Afterwards Kevin has to confirm spend hours and materials on a Work Order.
The Scheduler creates a Work Order, e.g. at 12:00.
Estimation is that Kevin needs 3 hours to fix the problem.
The Order is – of course – assigned to Kevin starting at 11:00.

Because no other Emergencies are known at the moment and Kevin is supposed to work on low
priority (postponable) Jobs, the Scheduler will refer to the still to assign postponable demands
(= Priority 9 Jobs) and assign such a Job to Kevin to be executed next to the Emergency.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 56

 /MRSS/PBLOTIME: Scheduler Workplace
Resource View: Short Term Scheduling

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 57

 Creating Emergency Assignment for
12.11.2010 to Paul Keating

The Time Specification Button is pressed and with Drag & Drop the Time for that Time
Specification is marked in the Planning Board.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 58

 Detal Data of the Time Specification are
entered and saved

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 59

 Emergency Service for 12.10.2010 is assigned
Work Order for today’s Emergency is assigned

With Drag & Drop the Emergency Workorder is assigned to

todya’s Technician with Emergency Service, Kevin Rudd.
Kevin started his Emergency Job at 11:00

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 60

 Assignment postponable Work to Emergency
Technician if there is no Emergency

The Priority 9 Job, Paint Manager’s Door is assigned by Drag

& Drop to Kevin Rudd to be executed after Confirmation
of the Emergency Job

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 61

 The Actual Work Schedule after this Scenario

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 62

 Scheduling Work Orders
3. Concrete Assignment of a Job to a Technician

The scheduler takes a closer look to the Work Schedule for tomorrow, Friday
November 12th, 2010.

He observes that no Jobs are assigned to Bob Hawke.

Looking in the list of assignable Demands the scheduler finds a Job that could be done by Bob.

The Demand is assigned to Bob.

The Production Manager wants to know if the Work Order is assigned already and displays the
Work Order.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 63

 Job Selection and Assigment to Bob Hawke

The Job – Please feed the fish in the Bassin is assigned by

Drag & Drop to Bob Hawke.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 64

 The Actual Work Schedule after this Scenario

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 65

 Backward Integration from MRS to Work
Order: A Split is aasigned to Bob Hawke

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 66

 Scheduling Work Orders
4. Technician ends Working Day due to Illness

John Fraser is assigned to do a Job that is scheduled for this afternoon, November 11th, 2010
and has to be continued tomorrow.

However, John’s wife organized her Birthday Party yesterday evening, and John was a little bit
too happy to celebrate that Birthday: Today he feels bad.
John decides to report sick to his manager and is send home.

The scheduler has to analyze the Work Schedule to find the Consequences of this unexpected
unavailibility of John.

First of all the Scheduler makes visible in the Work Schedule that John is not available due to
his Illness.
He is convinced that John will resume work tomorrow, November 12th, 2010.

The Job that was assigned to John to start this afternoon has to be rescheduled.
The Scheduler will reassign John’s Job for this afternoon to John Howard.

The Mechanic Technician’s Manager, checking the Work Schedule, has a dissenting view and
decides that John Fraser will do the entire Job on his own starting tomorrow morning.
The scheduler adjusts the Work Schedule accordingly.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 67

 The situation before John Fraser went home at
12:00

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 68

 First of all the Time Specification for the Illnes
is made (refer to Slide 39)

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 69

 All Assignments for John Fraser are shown.
Rescheduling can start.

Assigned Job List for John Fraser

is expanded
This Afternoon’s Job is
rescheduled to John Howard
by Drag & Drop

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 70

 Today’s Job is rescheduled to John Howard.
John Fraser will continue on the Job tomorrow

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 71

 Now it is decided that John Fraser should do
the whole Job

By easy Drag & Drop the Job is

rescheduled back to John Fraser starting
tomorrow and to be continued on
Monday because John is on Firday only
working in the morning.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 72

 Scheduling Work Orders
5. Activities to be executed by more Technicians

The scheduler takes a closer look to the Work Schedule for Monday, November 15th, 2010.

He observes that 2 Technicians are assigend to the Emergency Service.

This assignment is based on the experience in the Clarification Plant how many high priority
Jobs are raised by Production during the weekend.

Looking in the list of assignable Demands the scheduler finds a Job that has to be executed
by 2 Technicians.

The Demand is assigned to Kevin Rudd as well to Paul Keating.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 73

 The actual Planning Schedule

On Monday, 15.11.2010, after the

weekend 2 Technicians are assigned to
the Emergency Service.
In the list of Demands Work
Order/Operation 816612/10 is listed to be
executed on Monday by 2 Persons.
As can be seen Kevin Rudd and Paul
Keeting have time to do the Job.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 74

 Assigment via Right Mouse Click on Demand

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 75

 The Work Schedule after this Scenario

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 76

 Scheduling Work Orders
6. Assignment of a Job by matching required and available qualification

The Scheduler’s Assistent is looking to the Demands that still have to be assigned.

One of the Jobs to be assigned is the Exchange of Seals.

From his technical experience he knows that such a Job requires an assignment to a Specialist,
however, because he doesn’t know which Technician has the skills to do the Job, he uses the
‘Suitable Resources’ functionality to give him the answer to this question.

The Technician with the best fit will be assigned to the Job.

First the Required Skills for a Job wil be shown.

Then the Skill Assignment to Technicians in SAP HCM is shown.

At last in SAP MRS Required and Available Skills will be matched.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 77

 IW33: Display of Order Operation Details
Requirements Profile

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 78

 PPOME: HCM Organization & Staffing

Overview of Organization Unit in SAP

HCM:
- Department = Organizational Unit (OU).
- Positions within OU.
- Persons that at the moment are
assigned to these positions
- Detailed Data for the selected Object,
here Person John Howard.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 79

 Assignment based on Searching for suitable
resources

Select the line of the Order Operation

that should be assigned followed by
right mouse click and select Function
‘Suitable Resources’.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 80

 Ranking List is presented and Work Scheduler
can decide on Assignment

There are obviously 2 Technicians who

are available at the requested time and
also have the right skills.
For the Job 2 persons ere needed and
the Work Scheduler can proceed with
Creation of the Assignment.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 81

 Scheduling Work Orders
7. Capacitive Assignment of a Job: Technician decides on Execution
Time

In the Clarification Plant the Philosophy is agreed that the Work Schedule for a Technician for a
week consists of a combination of:
- Concrete Assignments:
The Scheduler decides at what Day/Time a Technician should start a Job.
- Capacitive Assignments:
The Scheduler decides that a Job has to be done within a week, the Technician however is
free to decide at what Day/Time he will start the Job.

The Scheduler takes a closer look to the Work Schedule of Paul Keating for next week, starting
November 15th, 2010 and decides to make a Capacitive Assignment for Paul.

Expanding Paul’s scheduling line in the Work Schedule it is displayed which Concrete and
Capacitive Assignments are made for Paul.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 82

 Starting the Scenario

A Job for 2 Hours, however to be done in

the week starting with November 15th,
will be assigned by Drag & Drop to the
Capacitive Assignment Bar of Paul
Keating.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 83

 Paul Keating’s Work Schedule for the week
starting on November 15th

In this week Paul is assigned to Concrete

as well as Capacitive Assigments.
As part of the Implementation it is
recommended to display more detailed
information in the Capacitive Assigment
Bar like Duration, Description a.s.o.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 84

 Scheduling Work Orders
8. Reports

Managers want to have an overview on overall Work Schedules without navigating around in a
Work Schedule.

SAP MRS is delivered with a standard Utilization Report that can be accessed in the Work
Schedule to have a quick overview for 1 Technician.

This report however can also be executed for an Organizational Unit (all Technicians).

Backlog Reporting is used to have an Overview of Demands still to be assigned and should
have been executed already.
Backlog Reporting is used to trigger the reconsideration if the Job really has to be done.

If so this Job has to be rescheduled and assigned.

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 85

 Utilization Report

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 86

 Back Log Reporting

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 87

 Agenda

08:30 – 08:45 Theoretical Background

08:45 – 09:05 MRS Basic Data

09:05 – 09:45 Scheduling PM Orders with SAP MRS

09:45 – 09:55 Adjusting SAP MRS to your Business Requirements
09:55 – 10:50 Q&A

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 88

 Configuration and Adaptability of MRS

MRS comes out-of-the box with a certain preconfiguration and can be very flexibly adjusted to
the requirements of each individual customer

Typical configuration settings

 Scheduler Workplace (can be done per work center)
 User Interface
 Layout of Scheduler Workplace (positioning of the different screen areas)
 Color and shape of assignment bars (e.g. based on status)
 Color and shape of absences/attendances
 Description and tool tip of bars
 Fields in the work list (e.g. data of the technical object)
 Activation/De-activation of certain functionality
 Alerts
 Which of the existing alerts should be active?
 Definition of new alert checks
 Integration with EAM
 Which orders and operations are relevant for MRS
 Which data should be transferred back into the order (capacity splits, operation dates etc.)
 Integration with HR

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 89

 Configuration and Adaptability of MRS
Specific aspects

Authorizations
 Authorization object on level of resource planning node (work center)
 Change/Display

Employee qualifications
 Usage of MRS qualifcations or HR qualifcations

Specific functionalities
 Usage of capacitive assignments
 Automatic assignment creation
 Qualification matching: Configuration of additional criteria

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 90

 MRS Example

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 91

 MRS Example

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 92

 MRS Example

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 93

 MRS Example

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 94

 MRS Example

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 95

 Agenda

08:30 – 08:45 Theoretical Background

08:45 – 09:05 MRS Basic Data

09:05 – 09:45 Scheduling PM Orders with SAP MRS

09:45 – 09:55 Adjusting SAP MRS to your Business Requirements
09:55 – 10:00 Q&A

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 96

 Questions are welcome, of course.
There is just one restriction......

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 97

 Thanks!

Pieter van Daal

Product Manager
Enterprise Asset-, Customer Service-, Facility and IT Asset Management

SAP Nederland B.V.

Amerikastraat 10
Postbus 3292
5203 DG ‘s-Hertogenbosch

T +31 (0)73 645 7616

M +31 (0)6 53 342 298
E [email protected]

© 2010 SAP AG / 20101124_Mastering SAP PM-MRS (PvD) / Page 98

Masterclass with SAP
SAP Multi Resource Scheduling

Pieter van Daal

SAP Netherlands
Product Manager Enterprise Asset-, Customer Service-, Facility- and IT Asset Management

Mastering SAP Plant Maintenance

Jupiters Hotel Gold Coast, Australia
November 24th, 2010