PLANDES

MARIBETH
EXECUTIVE SECRETARY
PROFILE EDUCATION
A highly competent, motivated and AMA Computer Learning Center
enthusiastic Executive Secretary with Associate Degree – Computer System Design and Programming
more than five years’ experience of Philippines
working as part of team in a busy 2008-2010
office environment. Well organized
and proactive in providing timely, Centro Escolar University
efficient and accurate support to Undergraduate – Bachelor of Science in Pharmacy
executive management team. Philippines
Approachable, well presented and 2007-2008
able to establish good working
relationships with a range of different
people. Possessing a proven ability to OBJECTIVE
generate innovative ideas and
solutions to problems. Executive Secretary position where I can help top management
and key executives of the company have more productive
schedules by managing and attending to non- essential tasks and
activities.
CONTACT
EMAIL:
[email protected] KEY CONTRIBUTIONS
PHONE: ● I can bring my personal experience and open-minded
+6587404708 perspective to interact positively with clients.
● I have the experience, contacts, and knowledge to contribute
to the rapid growth of this business.
● Vision. I am experienced in the areas this company needs to
grow, and my ability to plan ahead will help facilitate that
growth.

REFERENCE
References available upon request.
  In depth knowledge of  Record Keeping
Microsoft Office suites and  Travel Arrangements
internet telephone  Typing
SECRETARIAL/ADMIN SKILLS operations.  Preparing Reports
 Experience of working for  Processing Expense Reports
CEO  Scheduling
 Administrative Support  Taking Meeting Minutes
 Appointments  Correspondence
 Calendar Management  Ability to Work
 Clerical Independently
 Client Relations  Flexibility
 Designing and Maintaining  Working Well Under
Filing System Pressure
 Organizing Meetings  Multitasking
 Maintain Calendars  Research

ACCOUNTING SKILLS
• Proficient in operating  Strong expertise in
accounting computer software maintaining books of
such as ERP original entries, preparing
• Strong working knowledge in payments, and processing
preparing end month suppliers’ invoices
 Attentive to detail and
reconciliations
computational errors.
• Strong ability to ensure timely  High level of numeracy
processing of payments and
reconciling daily collections

CUSTOMER SERVICE SKILLS

 Excellent communication skills  Organization
focused on understanding  Product Knowledge
customer needs and  Dependability
developing resolutions  Attention to Detail
 Achieve Sales Goals  Interpersonal Skills
 Attention to Detail  Problem solving skills and a
 Merchandising wise decision-maker
 Persuasive  Knowledge of Point of Sale
 Relationship Building (POS)
 Sales  Cash management
 Selling  Able to work calmly under
pressure
 Team Player
 Written and Verbal
Communication
PROPERTY MANAGEMENT • Property tours and inspections
SKILLS • Preparing property
agreements
• Preparing property handover
documents
• Assist tenants/landlord for
moving in or out
  Expertise in Tally.

PROFESSIONAL EXPERIENCE  Completed daily accounting tasks such as tracking funds, preparing deposits and reconciling
accounts.

 Performed accounts receivable duties, including invoicing, researching charge backs,

discrepancies and reconciliations.

OFFICE COORDINATOR  Reviewed accounting structures and procedures on a regular basis to identify areas in need of
improvement.
Brookstone Corporation FZCO  Provided journal entries and performed accounting on an accrual basis.

Dubai United Arab Emirates  Managed entire accounting cycle through completion, including gathering information, preparing
documents, finalizing reports and closing books.
June 2018 to April 2019  Diminished outstanding debts by analyzing accounts for issues.

 Supported monthly reporting analysis to achieve validation of internal reports and to reconcile
production operations and the general ledger.

 Reviewed and processed employee expense reports and vendor invoices for payment.

 Reviewed and processed client payments, including electronic payments and check deposits.

 Reconciled all company accounts, including credit cards, employee expenses and commissions.

 Monitored the status of accounts receivable and payable to facilitate efficient processing.

 Generated and mailed updated statements.

 Prepared accurate financial statements at end of the quarter.

 Set up and negotiated contracts to obtain favorable pricing and delivery structures.

 Researched new vendors and partners to obtain the most cost-effective pricing for goods, saving
the company budget.

 Negotiated with vendors on freight costs, resulting in deals which cut the shipping prices in half.

 Developed and maintained strategic relationships with suppliers to expand business endeavors.

 Performed office duties, including answering multi-line phones, greeted callers enthusiastically,
filing, sorting and handling incoming and outgoing mail.

 Managed company databases, account files and monthly reports.

 Greeted, assisted and directed visitors, vendors and the general public, employing a professional,
courteous and respectful demeanor.

 Coordinated travel arrangements for staff members and out-of-town visitors, including visa, flight,
hotel and transportation.

 Kept reception area clean and neat to give visitors a positive impression of the company.

 Coordinated, scheduled and arranged meeting and updated calendars.

 Developed organizational systems for agendas, records and reports.

 Composed and drafted all outgoing correspondence and reports for managers.

 Maintained human resources records by recording new hires, transfers, terminations, changes in
job classifications and merit increases.

 Answered inquiries and addressed, resolved or escalated issues to management personnel to

ensure client satisfaction.

 Created files, reports and records while maintaining confidentiality.

 Ensured that all calls were answered in a timely manner and that all calls were forwarded to the
appropriate parties.

 Performed diverse office assistance functions as required.

  Provide full secretarial and admin support to the project team and department to ensure the smooth
running of the department operations.
EXECUTIVE SECRETARY  Reporting level to CEO.

Hector Real Estate Brokerage  Preparation of agenda on meeting and provide administrative for the management team.

Orra Marina Tower

 Circulating agendas and supporting papers in good time.

 Take dictation and minutes of meeting and maintain records for the operations and project team.
Dubai United Arab Emirates
 Perform data-entry, recording, printing and filing duties.
June 2012 – November 2017
 Maintain a proper and user-friendly filing and document control system for recording and tracking of
all documents for the project team and department.

 Responsible for attending meeting with the CEO, manager and assisting in creating new policies and
plans to the company’s objectives.

 Preparation of status reports on daily and weekly basis.

 Independently handling email correspondence, drafting letters, making policies on behalf of

management.

 Prepare and raise purchases requisition for purchase of site materials.

 Responsible for gathering, analyzing and summarizing information to manager as required.

 Responsible to preserve relationship with clients to understand their requirements.

 Support the officers and project team in daily admin roles and assist to keep stock of stationary
supplies for the department.

 Reconcile expenses and general administrative duties.

 Negotiated favorable terms and pricing agreements with suppliers for service.

 Monitoring the timesheets of departmental heads.

 Experience managing maintenance people across different disciplines effectively and efficiently.

 Coordinate travel arrangements.

 Monitoring office staff and maintenance team activities.

 Run and execute day-to-day activities of a real estate business unit.

 Handle and process clients, owners, and tenants needs and requirements relating to real estate.

 Handling telephone calls, scheduling reservations of moving in and out, processing changes and
cancellations, responding to inquiries.

 Maintain and manage all databases relating the real estate functions and activities.

 Preparation of handover units and documents to tenants moving in and out of the apartment.

 Enthusiastically maintain positive guest relations at all times. Resolve client complaints quickly,
ensuring guest and tenant satisfaction.

 Arrange for and manage material for management team and clients, which requires initiative,
industriousness and the ability to work to tight deadlines.

 Preparation of apartment maintenance daily schedule.

  Responsible for ensuring that each customer receives the best service possible, and for assisting in
the execution of all store initiatives that contribute to generating sales.
SALES ASSOCIATE  Responding quickly and resourcefully to customer requests or concerns.

Star Appliance Center Incorporated  Using suggestive selling techniques to increase sales.

Philippines
 Giving information to customers about products.

 Up selling and making recommendations to customers.

April 2011 – October 2011
 Serving multiple customers in a short period of time.

 Carrying out re-merchandising, display, price markdowns duties.

 Representing the store in a professional and positive manner.

 Creating and maintaining long-term relationships with regular customers.

 Taking care of the customers' needs while following company procedures.

 Executing marketing and visual merchandising initiatives.

 Organized products on racks and displays with focus on visual appeal and brand standards.

 Assisting customers with choices by providing them with information about products.

 Participating in physical inventory counts.

 Adhering to all store retail policies and procedures.

 Liaised with customers, recommending specific products and specials in alignment with individual
needs, requirements and specifications.

 Trained and developed new sales team associates in product knowledge, selling techniques and
company procedures.

 Maintained adherence to all company protocols.

 Educated customers on different products and product care.

 Quickly and efficiently resolved customer issues and requests to achieve improved satisfaction
scores.

 Applied excellent communication skills and ability to establish rapport to close sales and meet
targets.

 Verified all customers received receipts for purchases.

CASHIER
Madison Shopping Plaza Inc  Providing customer, a personalized, friendly and efficient cashiering service.

 Processed payments by check, cash, debit and credit and maintained accurate drawers.
Philippines
 Entering purchases into a cash register then calculating the total purchase price.
June 2010 – December 2010
 Responsible for the accurate and timely allocation of cash.

 Identifying potential sales leads and referring them to colleagues.

 Recording of monies received and paid out.

 Undertaking till balancing & administration activities in an efficient manner.

 Helping to resolve customer complaints.

 Balance all transaction at the end of the day for cash reconciliation.

 Calculate discounts and rewards as appropriate.

 Scanned goods, collected payments and issued refunds, receipts and change.

 Provided customers with product location or information according to requirements.