PMO Maturity Assessment
Maturity Level Goal Year 1 Year 2 Year 3 Year 4 Year 5
PMO has high visibility and support of senior executives (seen as adding value) 5 2 4 4 4 5
Conducts audits of majority of projects 5 0 2 3 3 4
Increase in percentage of projects completed on or ahead of time 5 4 3 2 3 3
Increase in percentage of projects completed on or below budget 5 1 0 0 0 0
Increase in selection of projects aligned to corporate strategy 5 0 0 2 2 3
Implemented and accepted project methodology and governance practices 5 3 5 5 5 5
Increase in percentage of customer satisfaction of deliver projects 5 2 1 4 3 4
Regularly tracks and reports on project activity 5 5 4 2 3 3
Identifies & utilizes project management best practices 5 1 1 3 1 2
Implemented demand and capacity planning process 5 4 0 0 0 2
Provides training and mentoring for project managers 5 3 2 1 2 3
Implement resource management and forecasting 5 0 2 5 5 5
Project value realization identified at inception, measured at end of projects 5 0 1 4 1 4
Projects aligned to PMI PMBOK 5 0 3 0 0 2
Has a governance body that regularly reviews project requests and progress 5 0 1 2 0 2
Conducts portfolio analysis and management 5 0 4 0 0 4
Utilizes tools and templates that help facilitate easy analysis and reporting 5 0 0 0 0 3
Decrease in percentage of failed projects 5 0 0 0 0 1
Has rigorous project selection and prioritization process 5 0 0 0 0 1
Increased transparency and understanding of project work corporate-wide 5 0 0 0 0 1
Total 100 25 33 37 32 57
100 100
90 90
Mature
80 Optimizing - Adressing common causes of variations by continually improving process performance incrementally 80
70 70
60 Managed - Management can use metrics to control the defined processes; they can identify and adapt processes to particular projects to reduce deviations from specifications 60
High
Maturing
50 Defined - Processes are defined, documented and established, although improvements are on-going. Will help drive consistency of process performance across the company 50
Medium
40 Repeatable - Some processes are repetable and may be consistent. However, discipline and rigor remain challenging 40
Low
30 30
Immature
20 Chaotic - undocumented processes. Changes are dynamic and driven in an ad hoc, uncontrolled, reactive manner 20
10 10
0 0
Year 1 Year 2 Year 3 Year 4 Year 5
User Guide
PMO Assessment Templat
Objective:
Provide company executives with the ability to assess the maturity level of their Project Management Office (P
Description:
This tool will allow users to quickly and easily assess the maturity level of their PMO. The maturity level is refe
levels: Chaotic, Repeatable, Defined, Managed and Optimizing. The CMMI levels are used as a convenient refer
The assessment is not intended to be a comparative analysis against industry standards.
The template displays 12 Maturity Levels. Users may modify or rearrange the Maturity Levels to match their o
Maturity Levels are rated either 10 or 5. A rating of 5 indicates that the particular Maturity Level is less impor
goal (Goal column) for each Maturity Level. However, the total Goal must equal 100.
Assessments can be done historically (past years to current year, with Years 1 thru 4 representing past years,
Assessments can also be done to reflect projected or future maturity. In this case, Year 1 would represent the c
levels.
Requirements:
Excel 2007 or higher
Recommended users:
· PMO Managers/Executives
· C-Level Executives
· Anyone interested in assessing the maturity of their PMO