A TECHNICAL REPORT ON THE 4 – MONTHS

STUDENTS INDUSTRIAL WORK EXPERIENCE SCHEME

(SIWES)

PRESENTED TO
SIWES UNIT, AUCHI POLYTECHNIC, AUCHI

AT

ABUJA ELECTRICITY DISTRIBUTION COMPANY (AEDC)

PMB 629, SAMUEL AKINTOLA BOULEVARD
GARKI II, ABUJA

BY

-------------------

DEDICATION
This work is dedicated to God, the source of my life and giver of strength,
knowledge, wisdom and understanding. To my parent Mr. and Mrs. Charles
Umonatsa.

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 ACKNOWLDEMENT
Firstly, special thanks to my parents for their love, care, encouragement,
provision, advice, prayer and untiring struggle for me.

My unreserved thanks go to my siblings for their cooperation and understanding.

I want to appreciate my industrial base supervisor Accountant AUDU JOSEPH who
sacrificed his time and wealth of experience to guide me throughout the training.
I will also like to thank Mrs. Umana and Mrs Igbafe in Cash Control Unit. My
profound gratitude goes to Mrs. Patricia and Mr. Kolo in Credit Control Unit.

I am highly indebted to Mr. Sunday Awe and Mr. Muritala in Cash office and final
Account office respectively for their brotherly care and financial assistant.

I also appreciate the SIWES unit of Auchi Polytechnic Auchi for this opportunity
given to me for a helpful four (4) months industrial training.

Finally I say may God bless them all.

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 TABLE OF CONTENT

Title page………………………………………………………………………………………………………………i
Dedication…………………………………………………………………………………………………………….ii
Acknowledgement……………………………………………………………………………………………….iii
Table of content…………………………………………………………………………………………………..iv
Abstract………………………………………………………………………………………………………………..v
CHAPTER ONE
1.1 Introduction……………………………………………………………………………………………….1
1.2 Objectives of SIWES……………………………………………………………………………………1
1.3 Relevance of SIWES program……………………………………………………………………..2
1.4 Brief History of AEDC………………………………………………………………………………….2
1.5 Organization Chart of AEDC Garki Business Unit…………………………………………4

CHAPTER TWO

2.1 Orientation/Introduction……………………………………………………………………………5

2.2 Dispatch Office……………………………………………………………………………………………5

2.3 Cash Control Unit……………………………………………………………………………………….6

2.4 Credit Control Unit……………………………………………………………………………………..8

2.5 Cash Office…………………………………………………………………………………………………9

CHAPTER THREE

3.1 Conclusion………………………………………………………………………………………………..11

3.2 Recommendation……………………………………………………………………………………..12

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 ABSTRACT
Four months student’s industrial training was carried out in Finance and Account
department Abuja Electricity Distribution Company (AEDC). The first few weeks
were used for introduction to office routine which include, Dispatch department,
cash control unit, credit control unit, and cash office. I came back to dispatch
department were I recorded customers complaints, and also to finance and
account department were I registered Daily Cash Collection Analysis in Monitoring
Book, Payment Register, and Clearing Register. Filing and attaching of Daily Cash
Collection Analysis into AEDC Cash Collection Analog Book also recording of
customer stubs into AEDC Payment Register. I was involved in distribution of Cash
invoice to offices such as: BM, SM F&A, SM Marketing and KPI. I gained a lot of
experience in all the area mentioned above, which bridge the gap that was
existing between Polytechnic knowledge and practice. In the light of the
foregoing, the importance of Student Industrial Work Experience Scheme cannot
be overemphasized as it prepares students for the world of work.

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 CHAPTER ONE
INTRODUCTION
1.1 Introduction
The Student Industrial Work Experience Scheme (SIWES) is the accepted skills
training programme, which forms part of the approved minimum academic
standard in the various degree programme for all the Nigeria Universities and
Polytechnic. It is an effort to bridge the gap existing between theory and practice
of Engineering, and Technology, Sciences, Agriculture, Medical, Management and
other Professional Educational Programme in the Nigeria Tertiary institution. It is
aimed at exposing students to machines and equipment, professional work
methods and ways of safeguarding the work areas and worker in industries and
other organization. The minimum duration should normally be 16 weeks (4
months). The scheme is a tripartite programme, involving the students the
institutions and the industrial (employers). It is funded by the federal government
of Nigeria and jointly coordinated by the industrial training fund (ITF).
Consequently, I did my SIWES programme at Abuja Electricity Distribution
Company (AEDC) Abuja, Garki Business unit.

In designing this programme some objectives was held in view as seen below.

1.2 OBJECTIVES OF SIWES

Specifically, the objective of SIWES is to

1. Provide an avenue for students in Nigeria tertiary institution to require

industrial skills and experience in their course of study.
2. Prepare students for the work situation they are likely to meet after
graduation.
3. Expose student to work methods and techniques in handling equipment
and machinery that may not be available in the institutions.
4. Make the transition from the institution to the world of works easier and
enhance students contact for later job placement.
5. Provide student with the opportunity to apply their theoretical knowledge
in real work situation, therefore bridging the gap between institutions work
and actual practices and
6. Enlist and strengthen employer’s involvement in the entire educational
process of preparing graduates for employment in industry and nation
building.
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1.3 RELEVANCE OF SIWES PROGRAMME

The importance of SIWES programme encompasses the following:

1. It serves as a ‘bridge’ between the student theoretical knowledge acquired

in institution lecture hall/laboratory and the needed exposure and relevant
work experience in the world of work.
2. It builds students for the work situation awaiting them after graduation i.e.
it gives the students minimum requirements needed in industrial exposure
in preparatory in employment.
3. It enhances student’s competency in work method, and techniques in
handling equipment and machine.
4. It gives employers (industries) opportunity to participate in the entire
training of graduates for nation building
5. It provides students with the opportunity to put into applicable their
theoretical knowledge.
6. It serves as one of the ways by which federal government can be involved
in the training of her citizens.
7. It exposes students to eminent personality. This enhances student contacts
for late job placement.
8. It creates awareness in the students of the role as professional in the world
of work.
9. It acquaints students with common and likely problem faced by workers in
the world of work and ways to tackle such problem positively.
10.It serves as a eye-opener to the students to know the importance of their
course of study to humanity.

1.4 BRIEF HISTORY OF ABUJA ELECTRICITY DISTRIBUTION COMPANY

Abuja Electricity Distribution Company (AEDC) is one of the 11 Power Distribution

Companies that were successfully privatized on handed over to new investors on
November 1, 2013. KANN utility Limited, which derives its name from the states
that is will serve it its operations namely Kogi, Abuja, Niger and Nassarawa, Owns
60% equity in AEDC. KANN was formed to participate in the development of
Nigerian power sector and has a vision to expand its footprint in the West Africa
Power Sector.

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AEDC has a franchise for the distribution and sale of electricity, across and area of
133, 000 square kilometers in the Federal Capital Territory, Niger State, Kogi State
and Nassarawa State. The company was established in 1997 and ranked fourth
among the eleven Nigerian Distribution Companies for electricity purchased and
distribution. Within its franchise area, AEDC is also responsible for owning and
maintaining and distribution network and supporting equipment. In addition
AEDC is required to manage meter installations, carrying out servicing and billing,
co-ordinating consumer credit and revenue collection.

AEDC is headed by Mr. Neil Croucher as the Managing Director and chief
Executive officer, Abuja Electricity Distribution Company is organized into 26
geographic Business units and two undertakings these include Wuse, Garki, Apo,
Asokoro, Bida, Bosso, Bwari, Gwagwalada, Idah, Jabi, Karu, Katampe, and Keffi
Business Unit. Others include Kontagora, Kubwa, Kuje, Lafia, Life Camp, Lokoja,
Lugbe, Maitama, Mararaba, Minna, O,kene, and Suleja Business Units. AEDC is
said to be cognizant of the requirement to maintain power quality in line with
prevailing Nigerian regulations as set by the Nigerian Electricity Regulatory
Commission (NERC) in their Customer Service Standards of performance, together
with internationally accepted standards (IEC 60050: Generation, transmission and
Distribution of Electricity).

It is for this reason that the company has placed, as a priority, plans to improve
power supply and technical efficiency through investment in the network to
reduce electrical losses. The company and its shareholders have expressed
commitments to see that privatization of the power sector achieves the intended
objective. The company’s key business focus from the onset is to employ
strategies and direct its investments towards activities that are aimed at
improving operational efficiency, customer service improvement, human resource
development, improvements in safety, health and environment practices and
processes.

Further the company has also noted the fact that its operations has an impact on
the communities in which it operates and has pledged to contribute to the well-
being of these communities through its corporate social responsibility programs.
AEDC said it was confident that over the next few years the investments that it
would make in its operations would go a long way in making a difference in the
Nigerian power sector.

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 1.5 ORGANIZATION CHART OF AEDC GARKI BUSINESS UNIT

BUSINESS MANAGER
BM

Senior Manager Senior Manager

Finance and Account Marketing
Senior Manager Senior Manager
Admin Operation & maintenance

KPI Office

Service unit Customer

care
Bills
Credit
distributor
control unit
Cash control officers
Dispatch
unit office
Cash office Electricians
Final
account
Installation
officers

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 CHAPTER TWO
ACTIVITIES CARRIED OUT AND EXPERIENCE ACQUIRED
2.1 Introduction/Orientation
The first week of my resumption was used for introduction and orientation.
On my arrival at the organization I went to the Business manager’s office and
introduce myself to him. Thereafter, he introduced me to SM FINANCE AND
ACCOUNT DEPARTMENT. I was shown round the department, and I was taken to
Cash control office, were I saw among other things computer system, casting
Machine, calculator and files were records are kept. Also I was taken to Credit
control Unit, were I saw computer system and calculator also. There and then I
headed to Cash office, I saw among other things Casio Payment Register Machine
and Samsung Payment Register Machine used for payment of electricity bills
(stubs). Also I was taken to dispatch unit to be precise, I was shown the
equipment used e.g. Landline telephone for customers calls, also Radio connected
to other dispatch unit. The orientation gave me an insight into the nature of the
job.

2.2 INTRODUCTION TO DISPATCH OFFICE

Dispatch office

This is the office where the distribution of electricity and the maintenance of
transformer and Raing Main Unit (RMU) is carried out. They make use of the radio
which have signal connected to other business unit and dispatch offices within
Garki District and Zonal Headquarter located in Wuse zone 4.

This is the office, were customer come to, and complain of either low shading of
power of power failure, once the complain is recorded down, they will forward it
to Business Manager (BM) for management signing then give go ahead to
electricians to check the customers Raing Main Unit (RMU) or their transformer.

THE RADIO

This is an electronic machine, having antenna for signal, speaker for hearing,
buttons for changing of channels by switching between dispatch offices, button to
high and reduce volume and also a Mic having a button at the side, this button is
pressed down to enable you speak and once you are through speaking you
release it to enable you hear from the person you are connected to.

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THE TELEPHONE

This is a landline telephone, generally used by customer to complain of power

failure.

Research was carried out by me in the office that in a day, about 30 – 50

customers either called to come to complain of power failure.

AEDC BOOK FOR COMPLAIN

This is a book used to record customer complain, it contains customer name,

address, RMU Number/Transformer number, time of complain and signature.

s/n Name Address RMU/Trans Time of c sign

1 Bello Usman Garki Model Mkt UT/20BC/012 12:00PM

2.3 CASH CONTROL UNIT

This is the office were all cash collection analysis invoice is take to. They are in
charge of controlling the financial flow of money in the Business unit, Cash
collection analysis invoice comes from Cash office, and it’s the total sales of
electricity per day, which the cashier summarizes and recorded into cash
collection analysis invoice. Once this invoice is taken to control unit, is being
recorded down into Book 2 which is called Monitoring Book.

Cash control unit deals with filing of Daily cash collection into file, and stapling of
daily Cash collection analysis Analog into AEDC analysis book. This in turns is
compiled and transferred to Zonal Headquarters for record purpose.

MONITORING BOOK (BOOK 2)

This is use to monitor sales from the receipt number to the batch number and
also the amount of sales for that day. Is a book were the daily Cash collection
analysis invoice is being recorded. In it you will see the following headings:

1 Service Centre
2 Cashier Name
3 Analog
4 Batch Number
5 Receipt Number
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 6 Total Sales
7 Total Audit Roll
8 Lodgment
9 Momas Breakdown
10 Reconnection
11 Penalty

REGISTERING BOOK

This is a book that contain customer payment receipt and in it you will find

1 Date of payment
2 Name of Customer paying
3 Address of Customer
4 Account Number of the Meter
5 Receipt Number and
6 Amount paid by Customer

IMPRESS (BOOK 6B)

This is the money the zonal headquarter send to every Business unit to enable the
Business manager run the affairs of the organization for a month. One the month
runs out, details of how the money was spent and the remaining money will be
sent back to zonal office.

BOOK 6A: This is a book that contains all cash receipt from cash offices and inter-
switch also, at the end of the month there is a report called 249 also called cash
receipt, remittent and impress account report which will be brought forward

Remittent means money transferred to Zonal office.

BOOK 3: This Book contains all money for reconnection, penalties and others.
Penalties in the sense that customer bypass of meter or customer reset the meter
to suit him/her, when he is caught he will pay for it.

CALCULATION OF PERCENTAGE AND VATOUT PUT

Percentage and vat output is calculated when compiling tally system.

60% of 181,000 = 181,000x.060 = 108, 600

40% of 181,000 = 181,000x0.40 = 72, 400
Vat output = 181, 000x5÷105 = 8619.05
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When this vat output and percentage is calculated per each customer, is then
forwarded to zonal office through the tally system using ERP 9 software, to enable
the zonal headquarter to see if the figure correspond with the amount they have.
This office works hand in hand with zonal headquarter.

2.4 CREDIT CONTROL UNIT

This is the office that deals with clearing of Daily Cash Collection Analysis before it
is taken to cash control unit to be registered into monitoring book. They are also
in charge of customer Draft which is sent to them from marketing department
after working on the bank draft is taken to zonal headquarter at Wuse zone 4.

CLEARING REGISTER

This is a book were daily cash collection analysis is recorded and cleared by a
clearing officer, in it you will find:

1 Service Centre
2 Pre-Pay
3 Batch Number
4 First/Last Receipt Number
5 Bank Name
6 Teller Number
7 Total Audit Roll
8 Total Sales
9 Reconnection and
10 Cashier Name.

BANK DRAFT

Bank drafts are cheques and other evident of payment, collected from customers
by the marketing officers which in turn will be sent to credit control unit, for the
credit control officer to work on. And it is done by picking the machining number
made up of 5 digit, customer name, meter number and amount e.t.c.

AEDC PAYMENT BANK DRAFT

This is where the details in the cheque are written to e.g. the name, Address,
Amount paid, Date of payment and cheque number, after which it will be sent to
cash office for machining. Once the machining is done it comes back to credit
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control office for every details to be entered into the computer system using
Microsoft excel.

MEMO

Memo is done in Microsoft work, printed and attached to the bank draft which
was done in Microsoft excel too, having two copies of those documents, one will
be sent to zonal headquarter after signing by the Business manager and the
District Accountant, then the other will remain with credit control officer for
future references.

2.5 CASH OFFICE

This office is controlled by a cashier, who attends to customers that comes to pay
for electricity bills (stub), reconnection fees, penalty fees e.t.c. in other words this
is the office that collect any monetary aspect from customers. They are in charge
of machining of bank draft Using Casio payment register.

This office make use of machines such as: Samsung payment register, Casio
payment register, computer system, pos machine and also Casio print for printing
of pre-paid meter bill.

CASIO PAYMENT REGISTER

This is the machine that records all electricity bills (Stubs) and also machining of
all electricity bills and bank draft. Once the customers comes to pay for electricity
the meter number is inputted to the machine, after which the cashier machined
the bill, detach the customer copy from the company, and hand over the
customer copy to them.

SAMSUNG PAYMENT REGISTER

This is the machine that records all reconnection bills which the customer pays
after he/she have been disconnected. Is also a machine that record penalty and
defaulters.

RECONNECTION:

These are customers who were disconnected because they did not pay for
electricity. Reconnection have their own account number and details that is
entered into the machine, the customer’s copy is given to them, while the
company’s copy is kept for future references.
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PENALTY:

Penalty is given to those who do illegal connection, when they are caught, they
are billed and the payment is registered into the machine (Samsung Payment
Register).

POINT OF SALES (POS) MACHINE

This enables the customer to pay their bills using ATM Card.

EPSON MACHINE:
This is a machine use to print the pre-paid payment receipt, where the amount,
the credit unit, and pin that will be entered into the meter.

COMPUTER SYSTEM
The computer system is use for those who have pre-paid meter, the meter
number will be typed to the software in the computer which in turn will display
your name, Address and type of meter, after which the amount the customer is
paying, will be entered into, and then printed out from the Casio print machine.

AEDC CUSTOMER PAYMENT REGISTER

This is a book where customer electricity bills (Stubs) is being recorded into e.g.
the Name, Address, Meter number, Amount paid and the machining number for
reference purpose.

WEEKLY DATA COLLECTION OF CUSTOMERS WHO PAID FOR ELECTRICITY BILLS

(STUBS)
*
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
30 35 18 21 49 15 8
55

50
*
45

40

35 *

30 *

25

20 *
*
15 *

10
*
5

1 2 3 4 5 6 7 8

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 CHAPTER THREE
CONCLUSION AND RECOMMENDATION

3.1 CONCLUSION
During my four (4) months industrial attachment training to Finance and
Account Department, Abuja Electricity Distribution company Garki II, I acquired a
lot of skills and experience in the area of writing requisition, computer application
and packages, making use of Casio and Samsung payment Register, Casting
Machine, keeping of monitoring Book, clearing Register, Customer Payment
Register, Book 3 and 2, communication Radio, calculation of percentage and vat
output, and also customer payment register Book.

Really, it offered me the opportunity to put into practice the knowledge acquired
in School. More importantly, it serves as a bridge through which I will become a
competent analyst and statistician in the near future.

Conclusively, it is not to blow my own trumpet, to mention that I played a key role
in enhancing the efficiency of the department through undertaking of many jobs
and swift performance of any task given to me. This contribution reflected among
other areas. At my departure the head of cash control unit said, and I quote, “So
you are leaving, who will be helping us in doing all this work, Ademu we are going
to miss you”.

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3.2 RECOMMENDATION

Based on what I encounter in the student Industrial Work Experience Scheme

(SIWES), I therefore recommend as follows:

1. That federal Government should make it mandatory for all ministries,

companies and government parastatas to offer attachment spaces to
student without any charge.
2. That the industries (employers) should pay students monthly allowance and
as at when due.
3. That the department of finance and account Abuja Electricity Distribution
Company Garki II, Should make effort to design and print out in form of
pamphlet job specifications that will be suitable for student that will be
attach to.
4. That AEDC management should equip and employ more hand in different
unit of the department.
5. That if possible ITF should device a means of paying the student monthly to
support students who are enduring the program instead of enjoying it, for
lack of finance.
6. The Federal Government should encourage industrialization to create more
chance for students.
7. That student on SIWES should be visited by school SIWES coordinator and
ITF officers.

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