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LEVEL OF SATISFACTION ON THE USE OF MOCKBRIDGE
SY: 2019-2020
A Research Study Presented to the Faculty of Maritime Department
University of Cebu Lapu-Lapu and Mandaue
A.C Cortes Avenue, Looc Mandaue City
A Research Proposal is presented to the Faculty of UCLM
In Partial Fulfillment of the Subject
Research 101
By:
Veloso, Dexter E.
Verdoquillo, Missy Kent M.
Violanda, John Jaylord D.
March 2020
UNIVERSITY OF CEBU
University Research Office
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APPROVAL SHEET
This research proposal entitled “Level of Satisfaction on the use of
Mockbridge” prepared and submitted by Dexter E. Veloso, Missy Kent M.
Verdoquillo, John Jaylord D. Violanda in partial fulfillment of the subject
RESEARCH 101 has been examined, accepted, and approved.
MR. GLENLIE RUIZ Ma. Ed CAPT. EDGARDO M. ENREQUEZ
Research Adviser Dean – College of Maritime Transportation
UCLM UCLM
CAPT. BAYANI A. CATALUNA DR. ANNA LIZA B. SON
Chairman Campus director
UCLM UCLM
MR. JAMES OMAR CARAYO MR. ROMEL P. ATABAY
Program Research Coordinator Member
UCLM
DR. LIZA LORENA C. JALA
Campus Research Coordinator
UCLM
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ABSTRACT
Title : LEVEL OF SATISFACTION ON THE USE OF
MOCKBRIDGE
Researchers : DEXTER E. VELOSO, MISSY KENT M. VERDOQUILLO,
JOHN JAYLORD D. VIOLANDA
Adviser : MR. GLENN RUIZ
Institution : UNIVERSITY OF CEBU LAPU-LAPU AND MANDAUE
Address : A.C. CORTES AVENUE, LOOC, MANDAUE CITY
This research assess the level of satisfaction who have taken the degree
of Bachelor of Science in Marine Transportation in University of Cebu Lapu-Lapu
and Mandaue campus located at A.C Cortes Ave, Looc, Mandaue City regarding
on the use of mock bridge simulation room. This study considered the profile of
respondents which includes navigation skill and ability in using technologies.
. This study used the descriptive design to know the level of satisfaction of
the graduates. The data is proposed to be gathered though the use of a
researcher-made questionnaire. The data to be gathered will be treated though
measures of central tendency.
In conclusion, the purpose of this study is to know the level of satisfaction
on the use of mock bridge of the said marine transportation respondents.
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ACKNOWLEDGEMENT
First of all, the researchers would like to thank almighty God. He gave us
power to believe in our passion and pursue our dreams. He is always there to
enlighten and widen our minds. The researcher would never have done this
without the faith we have in almighty God.
The researchers would like to thank our instructor Mr. Atabay, for guiding
and supporting us all throughout this project. His constant reminders and
progress report checks have help us to become more focused during this
research writing process. He taught us how to undertake this task and even
provided us with examples, which were of great assistance.
Finally, the researchers would like to thank our families for always support
and being there for us. The researchers thank our parents and guardians for
continually providing us financially and emotionally as we go through the
rigorous path of college life. The researchers realized that this wouldn’t have
been possible if they were not supportive and guiding parents or guardians as
they are.
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DEDICATION
The researchers would like to wholeheartedly dedicate this to our beloved
parents, who have been the foundation of our inspiration and gave us power
when we thought of giving up, which constantly provide their moral, spiritual,
emotional, and financial support.
To our brothers, sisters, relatives, mentor, friends, and classmates who
shared their words of advice and encouragement to finish this study.
And lastly, we dedicated this study to our Almighty God, for the guidance,
strength, power of mind and skills. For protecting us, giving us healthy life and
keeping us safe as we make the study. All of these, we humbly offer to you.
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TABLE OF CONTENT
TITLE PAGE 1
APPROVAL SHEET 2
ABSTRACT 3
ACKNOWLEDGEMENT 4
DEDICATION 5
TABLE OF CONTENTS 6
CHAPTER 1 Pages
THE PROBLEM AND ITS SCOPE
Rationale 7
Theoretical Background 9
THE PROBLEM
Statement of the Problem 12
Significance of the Study 13
RESEARCH METHODOLOGY
Research Design 14
Research Environment 14
Research Respondents 14
Research Instruments 15
Data Gathering 15
Treatment of Data 15
DEFINITION OF TERMS 16
BIBLIOGRAPHY 17
TRANSMITTAL LETTER 18
QUESTIONNAIRE 19
VICINITY MAP 21
CURRICULUM VITAE 22
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CHAPTER 1
THE PROBLEM AND ITS SCOPE
Rationale of the Study
Ship Bridge or Mock bridge simulators have been used within the maritime
world for decades, both for engineering and training purposes. They are
essentially virtual vessels with mock-up bridges fitted with real consoles and
maneuvering handles navigating in real-time in a virtual world replicating future
reality. The use of simulation technology for training purposes has been a feature
of several industries for many years. The maritime industry is one outstanding
example of the use of simulation. By using their learning tools and learning
outcomes the shipping industry will gain benefit from their experience in that.
Conducting simulation training to enhance the competency of masters and
watch-officers will help to prevent marine accidents and environmental pollution.
According to Meurn (1990), the recorded grades for 31 courses involving
233 three- to four-person cadet watch teams (approximately 900 cadets) over a
10-year period (October 1985 to March 1994) were reviewed. The objectives are
to examine the application of instructional systems design concepts, to
quantitatively identify trends in cadet performance over the course of instruction,
and to develop insights and lessons about the application of simulator-based
training for third mate candidates with limited, prior nautical experience.
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In this premise, the researchers are interested to investigate the extent of
knowledge of BSMT students in University of Cebu Lapu-Lapu and Mandaue
towards the satisfaction of the students of the said respondents. The findings of
the study aims to form a possible plan of action to enable the aspiring seafarers
to be aware of how this simulator may help them in certain situations they may
face when entering the stage of seafaring.
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Theoretical Background
This study is anchored to the theory of (Chislett, 1996); the process
included maintaining the existing Convention, with an emphasis on the
acquisition and evaluation of skills, while urging the use of simulators as an
effective training tool. This theory supports the study as it tells that using
shipboard simulators will help the maritime students or mariners to enhance their
skills in navigating when they’re onboard. This would also help them to reduce
casualties in the ocean. Having knowledge or skills in navigation minimizes the
risk while sailing because you’ve know the proper way of navigating and on how
to use the particular equipment to navigate.
According to Dotong (2014), Physical plant and facilities are major
considerations in developing the proficiency of the students to handle equipment
and machines needed for their respective fields of specialization. Making these as
requirements for the program of study to be utilized by the students is very
important for improving the confidence and competence. This theory relates on
the study of the researchers as it talks about the consideration of facilities that
may develop the proficiency which can make the students more confident and
competence on what they are tasked because of the help of simulators.
Carey, Cambiano and De Vore (2002), states that satisfaction actually
covers issues of student’s perception and experiences during the college years.
Hence, this will bring the institution to a competitive environment, service
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oriented establishments are under the pressure of demonstrating that their
services are customer focused and that continuous performance improvement is
being done. Being satisfied on something makes a person more competitive on
what he/she is doing.
This theory was stated by USCG (1993), the granting of credit for
simulator training as a substitute for required sea time is referred to as remission
of sea time. Recently, the USCG stated that it will encourage training and
simulator use by expanding the practice of sea-time remission. The theory has
helped the researchers study as it said that the seafarers should be trained to
use the simulator to better visualize it as they navigate.
According to Rooij & Van (1992), that the process of using simulation
identifies entire classic advantages such as risks related with actual systems
operation, avoidance of damage in case of an accident and or injury and
avoidance of high costs. Simulators are known to be repeatable and can simulate
rapid activities. This theory supports the study as it talks tells the importance of
using simulator can identify the risks during the actual operation onboard, and it
can keep away from accident cases that will costs a lot of money.
According to NTS (2011) “Maritime simulators can be utilized to handle
the complete environment of maritime industry. The fidelity of simulators can
differ from 360 degrees complete mission simulator to a desktop workstation.
This theory says that through use of simulators the maritime environment can
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administer completely; however, it is not really completely similar to other
technology that can manage the environment.
Matzdorf (2003), states that emphasized that despite rhetoric of added
value, facilities management suffers a dearth of objectively researched, publicly
available information concerning the impact of facilities on businesses at the level
of market sectors or individual organizations. Many institutions view facilities of
high standard as a very important factor to students’ choice of school. This
theory of Matzdork supports the study because the schools with good facilities
are really being looked after by parents of students so that their children can
really gain a greater understanding of something they need to know in
connection with their profession to be adopted one day.
Review of Related Literature
According to Beard (2014), Customer satisfaction is the metric you can
use to reduce customer churn. By measuring and tracking customer satisfaction
you can put new processes in place to increase the overall quality of your
customer service. This supports the researchers’ study as it talks about the
satisfaction of individual that helps them increase the quality service of a
particular subject.
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Statement of the problem
This study aims to identify the level of satisfaction on the use of mock
bridge on BSMT students in UCLM
Specifically, it answers the following questions:
1. What is the profile of the respondents in terms of;
1.1 Name
1.2 Age
1.3 Gender
2. What is the students’ perception of mock bridge equipments in terms of;
2.1 Uses
2.2 Availability
3. What is the level of satisfaction in terms of;
3.1 Mock bridge facilities
3.2 Navigational Equipment
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Significance of the Study
This study will benefit the following:
Maritime Students, as they will know what are the importance mock bridge
and its equipments inside the simulation room and how it helps them in
navigating.
Maritime Teachers, as they are the one who teaches the students when they
are in school, they are the one who are responsible for teaching the student on
how to use the equipments inside the mock bridge simulation room
Parents, as they can guarantee that their child is doing well in school and by
knowing that their child was satisfied in using the mock bridge simulation room.
School, as they produce more competitive graduates which will increase their
number of students as they improve their simulator and laboratories for
navigation.
Researchers, the researcher’s objective is to help the current students in their
studies for them to have a guide in their project.
Future researchers, hereafter the present researchers do pass on the
document for the next researchers who are willing to expand the significance of
this project for future reference or improvement
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RESEARCH METHODOLOGY
Research Design
The researchers used descriptive-correlation survey to determine the level
of satisfaction of the respondents on the use of Mock bridge simulator. Whereas,
diagnostic research studies determine the frequency with which something
occurs of its association with something else. The study engages descriptive
research design to analyze the scores attained by the Marine Transportation
students in the researcher-made questionnaires.
Research Environment
The research environment of the study sits at the foot of old Mactan
Bridge connecting the cities of Mandaue and Lapu-Lapu. The environment is the
home of mariners and home for other courses. Preferred maritime school of
many top shipping companies all over the world and provides training and
scholarship education for students that are responsive to its local thriving with
opportunities.
Research Respondents
The respondents of this study are the Marine Transportation Students University
of Lapu-Lapu and Mandaue Campus that have used the mock bridge simulator.
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Research Instruments
The research instruments to be utilized in the study are sets of questions
that are based on the research problem made by the researchers. The questions
will be based on the instrument
Research Procedure
The researchers will hand the researcher-made questionnaires to the
respondents and wait for their data to gather by the researchers and after that
we will sum up those data.
Data Gathering
We made a letter to our dean in order to proceed on our study and after
we got the questionnaires from our respondents who have answered it, we will
tabulate the results, compute for the consideration in making decision and
criteria for the data supplied. With these, data is going to be interpreted and
recommendations will be made. The making of decisions was the basis to show
trends of options, while simple percentage will be used to show proportion.
Treatment of Data
The data will be treated by using weighted mean and per simple
percentage decision in order to have a correct and exact data and we will make
sure that we would have the proper conclusion and recommendations of the
problem.
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Definition of Terms
Collision- the act of colliding; a coming violently into contact, crash
Convention- an international agreement, especially one dealing with a specific
matter, as postal service or copyright
Institution- an organization, establishment, foundation, society, or the like,
devoted to the promotion of a particular cause or program, especially one of a
public, educational, or charitable character
Mariners- a person who directs or assists in the navigation of a ship; sailor
Mock Bridge- the room or platform from which the ship can be commanded
Navigate- to move on, over, or through (water, air, or land) in a ship or aircraft:
Navigation- the art or science of plotting, ascertaining, or directing the course of
a ship, aircraft, or guided missile
Simulators- an approximate imitation of the operation of a process or system
Vessel- a craft for traveling on water, now usually one larger than an ordinary
rowboat, a ship or boat
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BIBLIOGRAPHY
Al-Kabie, M. (2013). The importance of using ship bridge simulation training to
enhance the competency of masters and watch-officers: a case study of the Iraqi
dredging fleet.
Bacasdoon, J. (2008). MAAP Simulator Integration Program: a tool for
excellence.
Drown, D.F., and R.M. Mercer. (1995). Applying marine simulation to improve
mariner professional development. Pp. 597–608 in Proceedings of Ports '95,
March 13–25, 1995. New York: American Society of Civil Engineers.
Hays, R.T., and M.J. Singer. (1989). Simulation Fidelity in Training System
Design: Bridging the Gap between Reality and Training. New York: Springer-
Verlag.
Helge, K. and Kjetil, N. (2013). Towards a design simulator for offshore ship
bridges. Norway: Alesund.
Muirhead, A. (2003). Importance of seafarer training using simulation, issues
faced by seafarers and effectiveness of seafarer training through simulation.
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APPENDICES
APPENDIX A
Transmittal Letter
March 2020
Capt. Edgardo Enriquez
Dean of Marine Transportation
University of Cebu Lapu-Lapu and Mandaue
Sir,
We, the researcher team, would like to ask permission from your respected office
to conduct a study entitled “Level of Satisfaction on the use of Mock Bridge”. If
the permit is granted, we would like to distribute our survey questionnaire to the
said respondents.
Thank you very much.
Respectfully yours,
Veloso, Dexter E.
Research Team Representative
Noted by: Approved by:
Mr. Ruiz Capt. Edgardo Enriquez
Research Adviser Dean, College of BSMT
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APPENDIX B
Questionnaire
Objectives: The aim of the study is to measure the satisfaction level of the
students in regards on the use of Mock bridge simulator.
Part I: Profile
Name (Optional): _______________________ Age: ______ Gender: _______
Part I. Put (✓) on the space provided if it corresponds to your answer.
1. Have you used any of the equipments inside the Mock bridge simulator?
Yes ____ No ____
2. Are you allowed to use the equipments inside the simulator?
Yes ____ No ____
3. Do you think Mock bridge simulator can help you on your job someday?
Yes ____ No ____
4. Do you think that the equipments inside the simulator can help your
navigation skills onboard?
Yes ____ No ____
Part II. Put (✓) to the space provided if it corresponds to your answer
✓ Very Satisfied ✓ Satisfied
✓Slightly Satisfied ✓ Not Satisfied
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Mock Bridge Very Satisfied Slightly Not Satisfied
Facilities Satisfied Satisfied
Chairs &
Tables
Technologies
Building
Structure
Activity area
Navigation Very Satisfied Slightly Not Satisfied
Equipment Satisfied Satisfied
Parallel Ruler
Plotting Chart
Magnetic
compass
Pencil &
Eraser
Nautical
Almanac
Dividers &
Protractors
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APPENDIX C
Vicinity Map
Vicinity map of University of Cebu Lapu-Lapu and Mandaue Campus, the place
where will be the researchers conduct their survey and gather data.
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APPENDIX D
Curriculum Vitae
Personal Information
Name : Dexter Edar Veloso
Birthdate : February 10, 2000
Birthplace : Cebu City
Age : 19
Citizenship : Filipino
Sex : Male
Religion : Roman Catholic
Civil Status : Single
Height : 5’6
Weight : 68kg
Educational Background
Tertiary : University of Cebu Lapu-Lapu and
Mandaue
A.C. Cortes Ave. Looc Mandaue City
2016-2020
Secondary : Marigondon National Highschool
Marigondon, Lapu-Lapu City
2012-2016
Primary : Marigondon Elementary School
Marigondon, Lapu-Lapu City
2006-2012
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Curriculum Vitae
Personal Information
Name : Missy Kent M. Verdoquillo
Birthdate : September 21, 1999
Birthplace : Nasipit, Agusan Del Norte
Age : 19
Citizenship : Filipino
Sex : Male
Religion : Roman Catholic
Civil Status : Single
Height : 5’5
Weight : 65kg
Educational Background
Tertiary : University of Cebu Lapu-Lapu and
Mandaue
A.C. Cortes Ave. Looc Mandaue City
2016-2020
Secondary : Nasipit National Vocational School
Nasipit, Agusan Del Norte
2012-2016
Primary : Northwestern Agusan Colleges
Nasipit, Agusan Del Norte
2006-2012
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Curriculum Vitae
Personal Information
Name : John Jaylord D. Violanda
Birthdate : September 27, 1999
Birthplace : Tanke, Talisay City
Age : 19
Citizenship : Filipino
Sex : Male
Religion : Roman Catholic
Civil Status : Single
Height : 5’5
Weight : 59kg
Educational Background
Tertiary : University of Cebu Lapu-Lapu and
Mandaue
A.C. Cortes Ave. Looc Mandaue City
2016-2020
Secondary : Ponciano L. Padin National Highschool
Talisay City
2012-2016
Primary : Bilangbilangan East Bien Unido Bohol
Bohol City
2006-2012
