Lahore University of Management Sciences

ORSC 201 - Organizational Behavior

Fall Semester 2019
Instructor Atif Rahim Khan, SHRM-SCP
Room No. Room 441, 4th Floor, SDSB building
Office Hours MW 1130 - noon
Email [email protected]
Telephone
Secretary/TA Muhammad Rehman
TA Office Hours TBA
Course URL (if any)

COURSE BASICS
Credit Hours 3
Lecture(s) Nbr of Lec(s) Per Week 2 Duration 75 minutes
Recitation/Lab (per week) Nbr of Lec(s) Per Week - Duration -
Tutorial (per week) Nbr of Lec(s) Per Week - Duration -

COURSE DISTRIBUTION
Core Yes
Elective -
Open for Student Category SDSB (Juniors & Sophomores), open for all in phase II
Close for Student Category -

COURSE DESCRIPTION

Organizational behavior is a field of study that investigates the impact that individuals, groups, and structure have on behavior
within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness. This course
focuses on such topics as leadership skills, personality, motivation, team building, organizational change and culture.

COURSE PREREQUISITE(S)
NA

COURSE LEARNING OBJECTIVES

 The course is designed to:

1. Expose students with the theoretical underpinnings of the field of organizational behavior.
2. Familiarize students with the factors at personal, group and organizational level that affect human
behavior in organizational settings.
3. Prepare students for taking decisions to solve people related problems.

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LEARNING OUTCOMES
After taking this course student will be able to:
1. Understand some of the most important organizational concepts.
2. Understand the drivers of human behavior in the organizational context.
3. Apply the acquired knowledge for decision making and problem solving.
4. Evaluate various managerial and organizational initiatives.

UNDERGRADUATE PROGRAM LEARNING GOALS & OBJECTIVES

General Learning Goals & Objectives

Goal 1 –Effective Written and Oral Communication
Objective: Students will demonstrate effective writing and oral communication skills
Goal 2 –Ethical Understanding and Reasoning
Objective: Students will demonstrate that they are able to identify and address ethical issues in an
organizational context.
Goal 3 – Analytical Thinking and Problem Solving Skills
Objective: Students will demonstrate that they are able to identify key problems and generate viable solutions.
Goal 4 – Application of Information Technology
Objective: Students will demonstrate that they are able to use current technologies in business and
management context.
Goal 5 – Teamwork in Diverse and Multicultural Environments
Objective: Students will demonstrate that they are able to work effectively in diverse environments.
Goal 6 – Understanding Organizational Ecosystems
Objective: Students will demonstrate that they have an understanding of Economic, Political, Regulatory, Legal,
Technological, and Social environment of organizations.

Major Specific Learning Goals & Objectives

Goal 7 (a) – Discipline Specific Knowledge and Understanding
Objective: Students will demonstrate knowledge of key business disciplines and how they interact including
application to real world situations (Including subject knowledge).
Goal 7 (b) – Understanding the “science” behind the decision-making process (for MGS Majors)
Objective: Students will demonstrate ability to analyze a business problem, design and apply appropriate
decision-support tools, interpret results and make meaningful recommendations to support the decision-maker

How the course learning objectives specifically relate to program learning goals and objectives.

PROGRAM LEARNING GOALS AND COURSE LEARNING OBJECTIVES COURSE ASSESSMENT ITEM
OBJECTIVES
Goal 1 –Effective Written and Oral Although not a core learning objective of Written: Project, Quizzes, & Exam.
Communication this course, written and oral communication Oral: CP, & Presentations.
will be frequently used and tested.
Goal 2 –Ethical Understanding and Fair and Ethical treatment and grading
Reasoning of students.
Goal 3 – Analytical Thinking and Major Goal: CLO # 3 (Prepare students for CP and Projects
Problem Solving Skills taking decisions to solve human related
problems)
Goal 4 – Application of Information Preparing and delivering projects and
Technology presentations.
Goal 5 – Teamwork in Diverse and Although not a core learning objective of Group Projects & Group Presentations
Multicultural Environments this course, students will work in diverse

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teams to complete group project &
presentation.
Goal 6 – Understanding Organizational Major Goal: CLO # 2 (Familiarize students
Ecosystems with the factors at personal, group and
organizational level that affect human
behavior in organizational settings)
Goal 7 (a) – Discipline Specific Major Goal: CLO # 1 (Expose students with
Knowledge and Understanding the theoretical underpinnings of the field of
organizational behavior).
CLO # 2 (Familiarize students with the
factors at personal, group and
organizational level that affect human
behavior in organizational settings)
Goal 7 (b) – Understanding the Major Goal: CLO # 3 (Prepare students for
“science” behind the decision-making taking decisions to solve human related
process problems.

GRADING BREAKUP AND POLICY

Project & Presentation : 20 %

Midterm: 20 %
Quizzes: 10 % A missed quiz will not be accepted for a retake
Attendance and Class Participation: 15 % (10% for CP and 5% for attendance). Max 4 absences allowed. At the 5 th absence, you
fail the course, even at the end. Being late means being absent. If you are not dressed up properly for guest speaker sessions we
will ask you to leave and mark you absent. OSA petitions are not applicable for attendance. Three absences carry no negative grading
penalty. On the fourth absence you lose 2.5% marks and on the 5th absence you lose all attendance marks and fail the course.

Final Examination: 35 %

EXAMINATION DETAIL

Midterm
Exam Yes/No: Yes

Yes/No: Yes
Combine Separate: Combined
Final Exam
Duration: 40-60 minutes
Exam Specifications: TBA

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COURSE OVERVIEW
RECOMMENDED OBJECTIVES/
LECTURE TOPICS READINGS APPLICATION
1 Intro to the course - Intro to course outline and norms

2 What is Organizational Behavior? Chapter 1 Getting familiar with OB

3 Attitudes and job satisfaction Chapter 3 Why attitudes are important

4 Emotions and moods Chapter 4 How emotions are important in the organizational
context
What Makes a Introduction to the concept of EQ, its dimensions
5 Emotional intelligence
Leader (Goleman) and its importance in managing people
6 Personality and values Chapter 5 Role of personality as a predictor of human behavior
Perception, biases, insecurities and individual How individuals interpret and process information
7 Chapter 6
decision making and use it for decision making
Norms of ethical and professional behavior
8 Work ethics and professionalism TBA
necessary for career success
Chapter 13 Common power and politics scenarios faced by staff
9 Power and politics
Case / Exercise in organizations
Motivation, engagement, rewards and job Key ideas in how to ensure motivation and
10 TBA
design engagement through rewards and job design
11 Guest speaker session TBA TBA
Technology, work and the employment How technology is changing organizations and
12 TBA
experience human behavior at work
13 Working in and through teams Case / Exercise Key challenges in teamwork

14 Managing your boss TBA The art of managing upwards

15 Midterm Exam
The importance of leadership in the organizational
16 Leadership Case
context.
Issues in the management of a diverse workforce.
17 Bullying, harassment, dignity and diversity TBA Understand how organizations cope with bullying,
harassment and ensure dignity.
How organizations use their cultures for growth and
18 Organizational culture Case / Exercise
results.
Introduction to the factors that affect the
19 Negotiation skills Chapter 14
negotiation process and its outcomes.
Planning the first five years of your career How to demonstrate the right mindset, attitude and
20 Chapter 2
after LUMS behaviors during the start of your career
21 Best practices in organizational culture Chapter 14 Best practices used by organizations
Best practices in motivation and employee
22 TBA Best practices used by organizations
engagement
23 Best practices in managing teams TBA Best practices used by organizations
How individuals and organizations cope with
24 Mental health in workplaces TBA
common mental health issues
25 Presentations

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26 Presentations

27 Presentations

28 Presentations

29 Final Exam

TEXTBOOK(S)/SUPPLEMENTARY READINGS

Stephen P. Robbins, Timothy Judge & Neharika Vohra, Organizational Behavior, 15th edition (Pearson Education 2013)

The course will also comprise of readings and articles from other sources.

USEFUL INFORMATION ABOUT THE METHOD OF INSTRUCTION, GRADING INSTRUMENTS AND SOME USEFUL HINTS.

Methods of instruction:

Sessions will consist of lectures, discussions, videos, cases and activities to enrich learning.

It is essential that you:

1. Prepare for the classes. Please read the assigned reading(s)/cases before each class. Do not let them restrict you.
2. Attend all classes. If you miss five then it’s goodbye. You fail the course, even at the end. Being late, even by a second, means
being absent. Be in class five minutes before it starts. This is our five-minute policy. Learn to run, glide or fly to get to the class
before time. OSA petitions for attendance will not be entertained.
3. Actively contribute to class discussions and activities. However, please avoid verbal garbage just for the sake of CP.
4. Thoroughly and thoughtfully complete assignments. Late deliverables, even if they are late by a second, mean you get a zero.
5. Take personal responsibility for knowing and doing what is expected
6. Don’t rely on last minute efforts to get you through
7. Don’t expect to be spoon-fed
8. Don’t ask for a relaxation in rules
9. No, you are not a victim
10. Use your cell phone in session for activities not related to the current session activity and lose ten CP points. Best of luck
digging yourself out of that hole. Repeated use will be penalized through attendance. Read the attendance policy carefully.
11. Don’t cheat or plagiarize. We mean it. It is your responsibility to cover your quizzes and protect your work. If answers match
or there is other evidence of cheating or plagiarism, it may be next to impossible for you to prove that you were not willfully
involved. Severe penalties may apply to all involved. You are not allowed to share your assignments or work with anyone
through any means.
12. There may be multiple evening guest speaker sessions or sessions on days besides Mondays and Wednesdays. It is your
responsibility to attend all sessions as they will count towards your attendance. Do not waste your quota of leaves.
13. Keep checking your emails regularly.
14. Express gratitude all around you. It will help you the most.
15. Please submit review requests for all assessment marks within forty-eight hours of posting to our Google sheet. We will not
accept later requests. You must email requests to both TAs and the instructor in order to ensure transparency.
16. Listen please. Following instructions is a very helpful skill in life.

All of the above is tentative. We will make modifications as and when needed, to better suit learning purposes.