Linda Plummer
[email protected]
1810 Baker Rd. High Point, NC 27263, (704) 267-8854
Education
The University of North Carolina at Greensboro May 2020
Bachelor of Science, Human Nutrition and Dietetics GPA:3.56
Dean’s List - Fall 2016, Spring 2017, Spring 2018, Fall 2018
Chancellor’s List - Spring 2017
The University of North Carolina at Chapel Hill May 2010
Bachelor of Arts, History
Rowan Cabarrus Community College May 2008
Associates of Arts, History
Internships
DI/DPD Professional Mentorship Program - Greensboro, NC
Mentee 7.5 hours | September 2019-
Present
Meet and correspond with Mentor regarding dietetic internship.
Complete assigned tasks related to dietetic intern’s professional engagement projects.
Plan and present a presentation in the community.
Opportunity House – Narrowgate - Kannapolis, NC
Kitchen Volunteer 200 hours | January 2017-May 2019
· Assisted in the preparation and cooking of the Thursday night meal.
· Made beverages, prepared cutlery, set out condiments for the meal.
Assisted with the clean-up and tear down of the dining hall.
Choitner Family Medicine - Salisbury, NC
Dietary Intern 40 hours | August 2011-May 2012
· Assisted doctor in the preparation of patient appointments.
· Documented patient intake and dietary recalls with provider.
Communicated new alternative recipes for cooking patient’s favorite foods.
Employment History
Greensboro Children’s Museum - Edible Schoolyard - Greensboro, NC
Assistant Teacher 240 hours | July 2019-August 2019
Worked directly with the head chef educator and Registered Dietitian to prepare daily snacks, education children on knife
skills, kitchen safety, and cooking skills.
Worked directly with the head garden educator on garden education, planting, and harvesting.
Taught students about the life, care and upkeep of chickens.
Oversaw a group of students daily with activities in the kitchen and garden.
Help lead classes on education of edible flowers, leaves, fruits and vegetable.
Novant Health Orthopedic & Sports Medicine - Salisbury, NC
Patient Service Coordinator IV 672 Hours | April 2017-May 2019
Communicated complete and accurate information to the patient and/or referring clinic representative. Close the referral loop
and ensure reports from the specialist are received and sent to the referring physician. Alerts physician of patient non-
compliance.
Checked patients in and out, verifying demographic information and forms were completed and chart was updated as well as
obtaining copays, balances and scheduling appointments.
Educated onsite updated system-wide changes for all employees to alter workflows to comply with company policies.
Created workflows to help differing departments adapt their workflow to become more efficient.
Managed the day-to-day activities of the workques for 4 locations, including scheduling appointments; and working with
insurance carriers, physicians, and doctor’s office personnel.
Managed day-to-day internal referrals of the orthopedic service line within the Charlotte area.
Resolved work queue errors & denials through research and analysis by reviewing chart and office notes, and process
referrals, and obtains all necessary information from the patient and provider to ensure accuracy and completeness of
referrals.
Linda Plummer
[email protected] 1810 Baker Rd. High Point, NC 27263, (704) 267-8854
Worker’s Compensation Specialist 2080 Hours | January 2013-April 2017
Communicated complete and accurate information to the patient and/or referring clinic representative. Close the referral loop
and ensure reports from the specialist are received and sent to the referring physician. Alerts physician of patient non-
compliance.
Built relationships with case managers and claims managers to gain additional referral for the office to build clientele. Submit
Work Status’, medical documentation and request for procedure in timely fashion.
Educated onsite updated system-wide changes for all employees to alter workflows to comply with company policies
Marketed the practice to the community and to surrounding businesses.
Managed the day-to-day activities of the workers’ compensation program, including scheduling appointments; and working
with claims adjusters, physicians, and doctor’s office personnel.
Checked patients in and out, verifying demographic information and forms were completed and chart was updated as well as
obtaining copays, balances and scheduling appointments.
Resolved work queue errors & denials through research and analysis by reviewing chart and office notes, and processed
referrals, and obtains all necessary information from the patient and provider to ensure accuracy and completeness of
referrals.
Worker’s Compensation/Insurance Billing Specialist 800 Hours | April 2012 - December 2013
· Processed all Worker’s Compensation claims and files Form 1500s with insurance provider.
· Answered questions relating to Worker’s Compensation Claims.
· Processed checks received from Worker’s insurance providers.
· Reviewed claim status reports and contacting adjuster as needed.
· Submitted claims to Medicaid for processing.
· Performed other duties and responsibilities as assigned by supervisor.
Health Management Resources, Inc. - Salisbury, NC
Administrator September 2010 - June 2012
· Managed employee assignments/projects and progress to maintain a complete knowledge on project status/completion.
· Managed data of clients and software programs.
· Managed department purchasing process: Purchase Orders, Payment Requests, invoice coordination, limited vendor
management and office supplies.
· Developed and manage newsletter.
· Created new formats of process to ensure effective completion of task in a timely manner.
· Continually maintained all client data and communication, storing all information daily in secured locations.
· Managed calendar, scheduling meetings, arranging travel, expense reports, managing tasks associated with facilities and
clients, among other tasks.
· Exposure to sensitive information, requiring considerable professionalism, diplomacy, discretion, and good judgment.
· Coordinated human resources information and resources between locations in North Carolina and Virginia.
New Student and Carolina Parent Programs - Chapel Hill, NC
Project Coordinator August 2008 - May 2010
· Assisted in development of internet-based magazines the office was able to save on production fees of the parents’ magazine.
· Benchmarking Research allowed communications with universities across the country to do comparison analysis on
orientation programs offered.
· Graphic Designing for summer program teams’ handbook, new student orientation PowerPoints, prospective student guides
and writing for a publication that enables a connection between parents and university life.
· Event Planning for Orientation Leaders sessions and coordinating Family Weekend events by registering families in a fast-
paced environment.
Lear Plantation - Salisbury, NC
Assistant Coordinator and Venue Facilitator June 2007 - July 2008
· Kept the director on schedule on the day of the events and managed other workers.
· Development of business and contract layouts.
· Aided in the design layouts for the events by decorating and coordinating with outside vendors new to the location.
· Assisted the coordinator with event planning.
Linda Plummer
[email protected] 1810 Baker Rd. High Point, NC 27263, (704) 267-8854
MOSTrack, LLC. - Salisbury, NC
Billing and Data Entry Specialist September 2006 - March 2008
· Entered Medical Insurance Data pertaining to patient demographic, insurance information and billing accounts.
· Coordinated mass mailings to patients updating on changes and bill status.
· Answered multiple phone lines and greeted and cared for patient’s billing needs and questions.
Kingwood Christian Child Development Center - Alabaster, AL
Daycare Teacher June 2004 - May 2006
· Discussed with director on the development of the students as a class to enable future placement to be accurate based on
development.
· Communicated with parents on the individual development of their students which enabled better parent and teacher relations
in the department.
· Taught reading, writing and beginner American Sign Language to children between the ages of 3-4.
Key Skills
· Intermediate knowledge of Microsoft Office · Intermediate knowledge of Epic Software
· Intermediate knowledge of Adobe Software · Beginner knowledge of Social Media Networking
· Intermediate knowledge of Insurance Billing
Memberships
· Academy of Nutrition and Dietetics, 2017 – Present
· North Carolina Academy of Nutrition and Dietetics, 2017 – Present
