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Apc Pro1300 f04 Clamp Short Error Code What Does It Mean and How Can I Fix

The error code F04 on an APC PRO1300 UPS indicates a "clamp short", which is likely a voltage surge protection component that has short circuited and needs to be replaced; performing a "brain dead" reset of the UPS by disconnecting and reconnecting components may resolve the issue without replacement; if the issue persists or the UPS is no longer under warranty, the contributor recommends checking replacement or trade-in options through APC support.

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80% found this document useful (5 votes)
11K views

Apc Pro1300 f04 Clamp Short Error Code What Does It Mean and How Can I Fix

The error code F04 on an APC PRO1300 UPS indicates a "clamp short", which is likely a voltage surge protection component that has short circuited and needs to be replaced; performing a "brain dead" reset of the UPS by disconnecting and reconnecting components may resolve the issue without replacement; if the issue persists or the UPS is no longer under warranty, the contributor recommends checking replacement or trade-in options through APC support.

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Goodson
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© © All Rights Reserved
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Download as DOCX, PDF, TXT or read online on Scribd
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APC PRO1300 F04 CLAMP SHORT ERROR

CODE WHAT DOES IT MEAN AND HOW CAN I


FIX?
Error code f04 shows on screen unit shuts down computer without going
to battery back up.
Posted by TONY MARSH on Mar 02, 2013

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1 Answer

Madhu

 Contributor
 1 Answer

F04 indicates that "Clamp Short" it could be anything, but the word
"clamp" reminds me of a varistor / MOV, which is the component
that clamps short when there is a voltage surge condition and comes back
to its normal state, an open circuit, when the voltage surge is gone.
Sometimes it clamps short for good when it is hit by a large surge or just
by absorbing and shunting to ground many small surges.

You can brain dead the UPS to check if that resolves the issue. This brain
dead test helps to reset the internal circuit of UPS.

1. Disconnect any attached load.


2. Turn off the UPS
3. Unplug the UPS from the wall socket.
4. Disconnect the UPS internal battery.
5. Push and hold the "On" button on the UPS for 5 seconds.
6. Reconnect internal battery.
7. Plug UPS in to known good power source.
8. Turn the UPS ON.
If the same issue remains even after brain dead then you have to replace
the UPS. This UPS comes with 3 years of warranty, if it is under warranty
you can contact APC support at 800 555 2725

If the UPS is out of warranty then you can participate in APC Trade-UPS
program. APC has Trade-UPS program where in you can trade your old
unit and get a new unit with great discount. You will also get a return
shipping label to ship the trade-in unit to us. You can refer to the below
mentioned URL.

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