KOD / KURSUS
EPPM 4014 PENGURUSAN STRATEGIK
SEMESTER / SESI :
SEMESTER 1 / 20192020
TAJUK TUGASAN :
ANALISIS MISI PERNIAGAAN
PENSYARAH KURSUS :
ABDULLAH SANUSI BIN OTHMAN
NAMA PELAJAR / NO.MATRIK :
NORHASLINDA BINTI MUSLIE A163416
COUNTRY : ASIA (SOUTH KOREA)
COMPANY’s NAME : SAMSUNG
MISSION : We will devote our human resources and technology to create superior products and
services, thereby contributing to a better global society.
NO. COMPONENTS TICK ( / )
1. Customers /
2. Products or services /
3. Markets /
4. Technology /
5. Concern for
survival, growth, /
and profitability
6. Philosophy
7. Self-concept
8. Concern for public /
image
9. Concern for
employees
COUNTRY : ASIA (JAPAN)
COMPANY’s NAME : HONDA
MISSION : Maintaining a global viewpoint, we are dedicated to supplying products of the
highest quality, yet at a reasonable price for worldwide customer satisfaction.
NO. COMPONENTS TICK ( / )
1. Customers /
2. Products or services /
3. Markets /
4. Technology
5. Concern for
survival, growth, /
and profitability
6. Philosophy
7. Self-concept
8. Concern for public /
image
9. Concern for
employees
COUNTRY : ASIA (CHINA)
COMPANY’s NAME : ALIBABA
MISSION : We enable businesses to transform the way they market, sell and operate and
improve their efficiencies. We provide the technology infrastructure and marketing reach to help
merchants, brands and other businesses to leverage the power of new technology to engage with
their users and customers and operate in a more efficient way. Our businesses are comprised of
core commerce, cloud computing, digital media and entertainment, and innovation initiatives. In
addition, Ant Financial, an unconsolidated related party, provides payment and financial services
to consumers and merchants on our platforms. A digital economy has developed around our
platforms and businesses that consists of consumers, merchants, brands, retailers, third-party
service providers, strategic alliance partners and other businesses.
NO. COMPONENTS TICK ( / )
1. Customers /
2. Products or services /
3. Markets /
4. Technology /
5. Concern for
survival, growth, /
and profitability
6. Philosophy
7. Self-concept /
8. Concern for public /
image
9. Concern for
employees
COUNTRY : ASIA (SOUTH KOREA)
COMPANY’s NAME : HYUNDAI
MISSION : To create exceptional automotive value for our customers by harmoniously blending
safety, quality and efficiency. With our diverse team, we will provide responsible stewardship to
our community and environment while achieving stability and security now and for future
generations.
NO. COMPONENTS TICK ( / )
1. Customers /
2. Products or services /
3. Markets
4. Technology /
5. Concern for
survival, growth, /
and profitability
6. Philosophy /
7. Self-concept /
8. Concern for public /
image
9. Concern for /
employees
COMMENT : To get the anticipations of customers, the company need to have a good mission
statement. Based on the analysis of the Asia’s mission statement, Hyundai is one of the company
whose having the good mission statements and only lacks statement about markets. Meanwhile,
Honda mission statement lacks of four components : Technology, Philosophy, Self-Concept, and
Concern for employees. For Samsung, the lacks components of mission statements are Philosophy,
Self-Concept, and Concern for employees. And the last one is Alibaba that mission statement lacks
two components : Philosophy and Concern for Employees. Most of the companies have lacks
component in Concern of employees.