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Management Review Meeting SOP

This document outlines the procedure for management review meetings. It states that the management representative is responsible for organizing at least one annual meeting to review organizational performance, customer feedback, quality objectives, audit results, risks, and opportunities for improvement. The meeting agenda is prepared and distributed in advance, and includes topics like previous performance, changes, customer satisfaction, and resource needs. The top management chairs the meeting, minutes are recorded and approved, and any decisions made are distributed and their implementation is followed up on.

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Muneeb Hussaini
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2K views2 pages

Management Review Meeting SOP

This document outlines the procedure for management review meetings. It states that the management representative is responsible for organizing at least one annual meeting to review organizational performance, customer feedback, quality objectives, audit results, risks, and opportunities for improvement. The meeting agenda is prepared and distributed in advance, and includes topics like previous performance, changes, customer satisfaction, and resource needs. The top management chairs the meeting, minutes are recorded and approved, and any decisions made are distributed and their implementation is followed up on.

Uploaded by

Muneeb Hussaini
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Doc# SP/02

MANAGEMENT REVIEW MEETING Issue#: 01


Issue Date: 06.04.2019

1. Purpose & Scope:

The procedure of management review meeting has been established to consider the status and performance
of organization mutually.

2. Responsibility:
Management Representative

3. Procedure:
3.1 Management Review Meeting
3.1.1 Members: Top Management and M. R
3.1.2 Top Management can call any person in the meeting
3.2 Schedule
3.2.1 At least 1 meeting in a year preferable.
3.3 Agenda
3.3.1 M. R prepares agenda for meeting.
3.3.2 M. R distributes the agenda to members at least two days before the meeting and may
not take receiving if posting on board.
3.3.3 A master copy of MRM notice records in MRM filing section.
3.3.4 Agenda topics should include:
1. Previous performances/ last management reviews
2. Changes in external and internal issues
3. Customer satisfaction and feedback from relevant interested parties
4. The extent to which quality objectives have been met
5. Process performance and conformity of products and services
6. Nonconformities and corrective actions
7. Monitoring and measurement results
8. Audit results
9. The performance of external providers
10. Adequacy of resources
11. Risks and opportunities
12. Opportunities for improvement
13. Any need for changes to the QMS & FSMS
14. Resource needs
3.4 Meeting
3.4.1 Top Management chairs the meeting
3.4.2 At least 3 members should be present in the meeting
3.5 Minutes
3.5.1 MR records the minutes during the meeting.
3.5.2 MR prepares the minutes and gets it approved by Top Management
3.5.3 The output of MRM should include any decision & action related to improvement of
3.5.4 product/service related to customer requirement resources needs.
3.5.5 MR distributes the minutes to members.
3.5.6 MR performs follow up of the decisions taken in the meeting.
3.6 Reference documents
3.6.1 MRM plan (SF/05)
3.6.2 MRM notice (SF/06)
3.6.3 MRM Minutes (SF/07)

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Doc# SP/02
MANAGEMENT REVIEW MEETING Issue#: 01
Issue Date: 06.04.2019

Prepared by Reviewed by Approved by

Page 2 of 2

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