OmniVista 8770 NMS Release R2.

x – Global Presentation
Журавлев Борис
13 апреля 2016 г.

АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.

Preamble

This presentation is dedicated to OmniVista 8770 management platform for OmniPCX Enterprise,
OpenTouch and OmniPCX Office products.
- It covers both architecture and main applications principles, as well as evolutions brought since R1.0
- All quotation information has been gathered in a dedicated presentation : OmniVista_8770_HowToQuote
- OmniVista 8770 NMS can run on a dedicated server or embedded in OTBE product

OmniVista 8770 R2.6 MD2 is part of the OpenTouch Suite for MLE offer that has been released in
General Availability on 2015 November, 16th together with ACTIS 19.4

Maintenance delivery R2.6 MD2 corresponds to technical version [Link].a

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Agenda

1. Generals
2. Architecture
3. OmniVista 8770 infrastructure
4. Configuration
5. Supervision & monitoring
6. Eco-system

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Unified management solution across systems

OmniVista 8770 OmniVista 8770 OmniVista 8770 OmniVista 4760

R2.5 R2.6 R2.6 MD2 R5.2.3
OpenTouch BE / MS / MC
OTBE & OTMS R1.x-R2.0.x / OTMC R2.0.x    
OTBE / OTMS / OTMC R2.1    
OTBE / OTMS / OTMC R2.1.1 NEW    
OmniPCX Enterprise
OXE R6.0 to R11.1    up to R11.0.1
OXE R11.2 NEW    
OmniPCX Office
OXO R5.0 to R10.0    up to R9.1
OXO R10.1    
OXO R10.2 NEW    
OmniTouch 8400 ICS (UUM only)
ICS R6.7.1 (minimum) + hotfix (*)    

Note : OV4760 add-ons are extended up to April 2016 for configurations with less than 30 000 users, without support

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Positioning of OmniVista 8770
Other products
system ressources Vital Suite
& VoIP performance

OTMS (*) RTU Metering Device Management

OXE / OT
system ressources OT / OXE
User Provisioning performance
OTMC
API 8082 Cv & hotel
Evolution of VoIP
8002/8012
Unified User Performance
OTBE 4008/4018
Management module in R2.5
OTCt & OTCv PC
OT VoIP
OTC iPad
OmniVista S performance
OTC iPhone

Hyper-V
4760 e PKI OTC Android

Virtualization
Redundancy
c (eJBCA)
u
Mono server Full Mono Server Full r OXE VoIP

VMware
SSH,
Pack 30K Users Pack 50K Users i performance Integrated

Ticket Collector
Ext. Auth. MSAD
t
A4400 OXE < R6.0 OXE ≥ R6.0 y connector

OXO < R5.0 OXO ≥ R5.0 Config / Audit Alarms / Topology

SNMP
30 simult.
clients Proxy
PPP connectivity IP connectivity Accounting / PTP Directory

(*) except OpenTouch Fax Center

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Positioning of OmniVista 8770
Other products
system ressources Vital Suite
& VoIP performance

Web Based
Management
OTMS (*) RTU Metering Device Management
OXE / OT
system ressources OT / OXE
User Provisioning performance
OTMC
OT 8400 / ICS 6.7.2 min API 8082 Cv & hotel
Evolution of VoIP
8002/8012
Unified User Performance
Server part User part OTBE 4008/4018
Management module in R2.5
OTCt & OTCv PC
OT VoIP
OTC iPad
OmniVista Stand-alone S performance
OTC iPhone

Hyper-V
4760 ACS e PKI OTC Android

Virtualization
Redundancy
c (eJBCA)
u
Mono server Full Mono Server Full r OXE VoIP

VMware
SSH,
Pack 30K Users Pack 50K Users i performance Integrated

Ticket Collector
Ext. Auth. MSAD
t
A4400 OXE < R6.0 OXE ≥ R6.0 y connector

OXO < R5.0 OXO ≥ R5.0 Config / Audit Alarms / Topology

SNMP
30 simult.
clients Proxy
PPP connectivity IP connectivity Accounting / PTP Directory

(*) except OpenTouch Fax Center

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Positioning of OmniVista 8770
Other products
system ressources Vital Suite
& VoIP performance

Web Based
Management
OTMS (*) RTU Metering Device Management
OXE / OT
system ressources OT / OXE
User Provisioning performance
OTMC
OT 8400 / ICS 6.7.2 min API 8082 Cv & hotel
Evolution of VoIP
8002/8012
Unified User Performance
Server part User part OTBE 4008/4018
Management module in R2.5
OTCt & OTCv PC
OT VoIP
OTC iPad
OmniVista Stand-alone S performance
OTC iPhone

Hyper-V
4760 ACS e PKI OTC Android

Virtualization
Redundancy
c (eJBCA)
u
Mono server Full Mono Server Full r OXE VoIP

VMware
SSH,
Pack 30K Users Pack 50K Users i performance Integrated External

Ticket Collector
Ext. Auth. MSAD LDAP
t
A4400 OXE < R6.0 OXE ≥ R6.0 y connector connector

OXO < R5.0 OXO ≥ R5.0 Config / Audit Alarms / Topology

SNMP
30 simult.
clients Proxy Professional
PPP connectivity IP connectivity Accounting / PTP Directory Services

(*) except OpenTouch Fax Center

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Positioning of OmniVista 8770
Other products
system ressources Vital Suite
& VoIP performance

Web Based
Management
OTMS (*) RTU Metering Device Management
OXE / OT IP Dect
system ressources OT / OXE DAP
User Provisioning performance Configurator
OTMC
OT 8400 / ICS 6.7.2 min API 8082 Cv & hotel
8002/8012
Unified User 4008/4018
Server part User part OTBE
Management OTCt & OTCv PC LifeSize
OT VoIP UVC Manager
OTC iPad
OmniVista Stand-alone S performance
OTC iPhone & LifeSize

Hyper-V
4760 ACS e PKI OTC Android Control

Virtualization
Redundancy
c (eJBCA)
u
Mono server Full Mono Server Full r OXE VoIP

VMware
SSH,
Pack 30K Users Pack 50K Users i performance Integrated External

Ticket Collector
Ext. Auth. MSAD LDAP
t
A4400 OXE < R6.0 OXE ≥ R6.0 y connector connector

OXO < R5.0 OXO ≥ R5.0 Config / Audit Alarms / Topology

SNMP
30 simult.
clients Proxy Professional
PPP connectivity IP connectivity Accounting / PTP Directory Services

(*) except OpenTouch Fax Center

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Positioning of OmniVista 8770
system resources
Other products
&system
VoIP performance
ressources Vital Suite
(OXE,
& VoIP OT, …)
performance

Web Based
Management
OTMS (*) RTU Metering Device Management
OXE / OT IP Dect
system ressources OT / OXE DAP
User Provisioning performance Configurator
OTMC
OT 8400 / ICS 6.7.2 min API 8082 Cv & hotel
Evolution of VoIP
8002/8012
Unified User Performance
Server part User part OTBE 4008/4018
Management module in R2.5
OTCt & OTCv PC LifeSize
OT VoIP UVC Manager
OTC iPad
OmniVista Stand-alone S performance
OTC iPhone & LifeSize

Hyper-V
4760 ACS e PKI OTC Android Control

Virtualization
Redundancy
c (eJBCA)
u
Mono server Full Mono Server Full r OXE VoIP

VMware
SSH, OXE VoIP
Pack 30K Users Pack 50K Users i performance Integrated External

Ticket Collector
Ext. Auth. performance MSAD LDAP
t
A4400 OXE < R6.0 OXE ≥ R6.0 y connector connector

OXO < R5.0 OXO ≥ R5.0 Config / Audit Alarms / Topology

SNMP
30 simult.
clients Proxy Professional
PPP connectivity IP connectivity Accounting / PTP Directory Services

(*) except OpenTouch Fax Center

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Positioning of OmniVista 8770
system resources
Other products
&system
VoIP performance
ressources Vital Suite
(OXE,
& VoIP OT, …)
performance

Web Based
Management
OTMS (*) RTU Metering Device Management
OXE / OT IP Dect
system ressources OT / OXE DAP
User Provisioning performance Configurator
OTMC
OT 8400 / ICS 6.7.2 min API 8082 Cv & hotel
8002/8012
Unified User 4008/4018
Server part User part OTBE
Management OTCt & OTCv PC LifeSize
OT VoIP UVC Manager
OTC iPad
OmniVista Stand-alone S performance
OTC iPhone & LifeSize

Hyper-V
4760 ACS e PKI OTC Android Control

Virtualization
Redundancy
c (eJBCA)
u
Mono server Full Mono Server Full r OXE VoIP

VMware
SSH, OXE VoIP
Pack 30K Users Pack 50K Users i performance Integrated External

Ticket Collector
Ext. Auth. performance MSAD LDAP
t
A4400 OXE < R6.0 OXE ≥ R6.0 y connector connector

OXO < R5.0 OXO ≥ R5.0 Config / Audit Alarms / Topology

SNMP
30 simult.
clients Proxy Professional
PPP connectivity IP connectivity Accounting / PTP Directory Services

(*) except OpenTouch Fax Center

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Deployment use cases

DEDICATED SERVER FOR OXE NETWORK DEDICATED SERVER FOR MANAGED SERVICES

OXO ACTIS 19.4 OXO Direct keying

OpenTouch eBuy
Suite for MLE
OXE OXE
OV8770 R2.6 MD2 OV8770 R2.6 MD2
OTMC OTMC
OXE OXE
ICAS ICAS
OTMS ICM OXE OTMS ICM OXE

EMBEDDED SERVER IN OTBE DEDICATED SERVER FOR OXO

OXE
ACTIS 19.4 ACTIS 19.4
8770

OXE
OXE

OpenTouch OpenTouch
Business Edition OXO Suite for SMB
OXE
ICAS
OTBE R2.1.1 w/ OXO
OV8770 R2.6 MD2
ICM
OXE OV8770 R2.6 MD2
OXO
OTBE

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Deployment use cases
Stand alone OmniVista 8770 packaging
Appliance Server Alcatel-Lucent Enterprise Software Pack
OmniVista 8770 delivery

OV8770 R2.6 MD2

Operating System
OV8770 R2.6 MD2

Installation on Virtual Machine

hardware platform installation
Pre-installed SW/HW
Ready-to-use server
CPE (*)
(*) Operating System

Operating System
(*)
(*) Hypervisor (VMware ESXi / Hyper-V)

(*)
HW agnostic
Dedicated server HW agnostic
CPE Virtualized environment
Private Data Center
CPE - Cloud / UCaaS
(*) not delivered by Alcatel-Lucent Enterprise
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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Deployment use cases
All-in-one packaging for OTBE offer (embedded OmniVista 8770)
Appliance Server Alcatel-Lucent Enterprise Software Pack
OTBE delivery

OXE OV8770 R2.6

OTMS R11.1 MD2
Operating Operating OXE OTMS OV8770
R2.1.1
System System R11.1 R2.1.1 R2.6 MD2

Operating Operating
Operating
Hypervisor (KVM ) System System ALU UID
System

Pre-installed SW/HW Virtual Machines

installation
Ready-to-use server
CPE (*)
Operating
System

(*)
Hypervisor (VMware ESXi )

(*)

HW agnostic
Virtualized environment
Private Data Center
(*) not delivered by Alcatel-Lucent Enterprise CPE - Cloud / UCaaS

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
General
Compatible operating systems and virtualization technologies

OmniVista 8770 R2.6 MD2 OmniVista 4760 R5.2

Server (*) Client Server (**) Client
Windows XP Professional    (SP3)  (SP3)
Windows Vista 32 bits    
Windows 7 Professional 64 bits only, SP1  64 bits only (***) 
Windows 8 Professional 64 bits    
Windows 8.1 Professional 64 bits    

Windows Server 2003 R2 Standard Edition    (SP2)  (SP2)

Windows Server 2008 R2 Standard Edition 64 bits  (SP1)  (SP1)  (***) 
Windows Server 2012/2012 R2 Standard Edition 64 bits    

VMware vSphere 5.0 min n.a. 3.5 min (****) n.a.

Hypervisors
Microsoft HyperV 2008 till 2012 R2 n.a.  n.a.

Desktop virt. Citrix XenApp n.a. 7.6 n.a. 4.0

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Pre-installed OmniVista 8770

• Stand-alone pre-installed OmniVista 8770 server

- Medium range server (≤5k users & ≤10 simult. client connections)
- HP ProDesk 600 G1 (Pentium G3220 3.0 GHz, 4 GB RAM, HD 500 GB) OEM Hardw are
PC PACK 4 WINDOWS 8.x - FR 3BA27803FR
- Windows 8.1 Professional, 64 bits (*)
- High range server (>5k users or ≥10 simult. client connections)
- HP DL180 G9 (1 x Xeon E5-2609 v3 six-core 1.90GHz, 8GB RAM, 3 x 300GB 15k rpm dual port SAS hotplug HDD)
- Windows Server 2012 R2 standard edition (*)
OEM Hardw are
SERVER RACK PACK 3-4 WIN 2012 Rx SRVR EN 3BA27817EN

• OTBE pre-installed server (embedded OmniVista 8770 server)

- OTBE 500 BiCS/OpenTouch basic packages
- HP DL320e G8 (Xeon E3-1230 v2 quad core 3.30GHz, 20GB RAM, 2 x 500GB 7200 rpm hotplug SATA hotplug HDD) BE 2.1 SERVER - 500 USERS
OPENTOUCH 3BA03242AF

- Windows Server 2008 R2, standard edition, SP1

- OTBE 1500
BiCS/OpenTouch basic packages
- HP DL380 G9 (2 x Xeon E5-2620 v3 six-core 24GHz (Haswell), 24GB RAM, 2 x 1TB 7200 rpm SATA hotplugOPENTOUCH
HDD) BE 2.1 SERVER - 1500 USERS 3BA03243AF
- Windows Server 2008 R2, standard edition, SP1

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OmniVista 8770 server pre-requisites

OV8770 MEDIUM RANGE SERVER (≤5k users) OV8770 HIGH RANGE SERVER (>5k users)

 Hardware platform  Hardware platform

– Mono processor dual core 2 GHz or higher – Mono processor quad core 2,4 GHz or higher
– Minimum RAM : 4 GB – Minimum RAM : 6 GB
– Hard disk : 80 GB minimum – Hard disk : 120 GB minimum
(15000 rpm, RAID5, 512 MB cache memory min for the controller)
- Supported operating systems
- Supported operating systems
– Windows 7 Professional 64 bits, SP1
– Windows Server 2008 R2 Standard Edition 64 bits, SP1
– Windows 8 Professional 64 bits
– Windows Server 2012 Standard Edition 64 bits
– Windows 8.1 Professional 64 bits
– Windows Server 2012 R2 Standard Edition 64 bits
– Windows Server 2008 R2 Standard Edition 64 bits, SP1
– Windows Server 2012 Standard Edition 64 bits
– Windows Server 2012 R2 Standard Edition 64 bits

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OmniVista 8770 client pre-requisites

OV8770 CLIENT PRE-REQUISITES WEB ADMIN / DIRECTORY CLIENTS

 Hardware platform - Same supported operating systems as thick client

- Processor 2 GHz or higher - Browsers : latest qualified versions
- Minimum RAM : 4 GB - Microsoft Internet Explorer 11
- Hard disk : 40 GB minimum - Firefox 41
- Chrome 43, 44 (only for web directory client)
- Supported operating systems NEW

– Windows 7 Professional 32 or 64 bits, SP1

– Windows 8 / 8.1 Professional 64 bits DESKTOP VIRTUALIZATION
– Windows Server 2008 R2 Standard Edition 64 bits, SP1
– Windows Server 2012 Standard Edition 64 bits  Citrix XenApp 7.6
– Windows Server 2012 R2 Standard Edition 64 bits • OmniVista R2.5 minimum required
– Windows XP no more supported • 2 GB RAM per OV8770 client
• Qualified up to 4 simultaneous OV8770 clients
Note : Internet Explorer 9 minimum required • Restriction : OXO (OMC not compatible)
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OmniVista 8770 virtual machine pre-requisites

• OmniVista 8770 can be virtualized with either

- VMware vSphere Edition / ESXi 5.0 or 5.1 or 5.5
- Compatible VMware services : vHA, vMotion, online storage vMotion and DRS
- Microsoft Hyper-V (Windows server 2008, 2012 or 2012 R2), without virtualization services
• No OV8770 license for virtualization … but VMware / Hyper-V may require specific licenses
• OV8770-V virtual machine sizing pre-requisites
Provisioning Up to 100 Up to 250 Up to 500 Up to 1500 Up to 3000 Up to 5000 More than
Level users users users users users users 5000 users

CPU usage in MHz 750 850 1000 1500 2900 3840 7680

vCPU 2 2 2 2 2 2 4
RAM usage in GB 4 4 4 4 4 4 6
Disk usage in GB 50 50 50 50 50 80 120*
Note *: vHard Disk with 120 GB (15000 rpm) and RAID 5 (1 add. disk needed, 3 disks max.) & 512 MB cache memory min. for the controller

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Product limits 30 millions of accounting tickets in database
500,000 accounting tickets loaded per day
200,000 entries in the company directory
30 simultaneously connected OmniVista 8770 clients
• Stand alone OmniVista 8770 server but more administrators can be declared (*)

- 300 nodes maximum

- OXE, OXO, OTMS, OTMC, ICS
50,000 users OTMC OXE OXO
- OTBE is seen as 2 nodes : OXE + OTMS 10,000 SIP devices
OTMS
ICAS OXE OXO
- 50,000 users freely configurable in Actis ICM
PCS
- Above, the PCS process is required ICS

300 nodes maximum

• OmniVista 8770 embedded in OTBE
- 6 nodes maximum, including the OTMS and OXE embedded in the OTBE
- 2,000 users maximum

The OmniVista 8770 PCS form can be found on Business Portal in

- Sales & marketing > Pre Sales Corner > Premium Customer Support documents

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Administration client interface
Tree Help on OmniVista 8770 Applications
Help on System Attributes

Selected Group

Filter

Applications
Available in
the selected
Grid of data
group

Other
Application History of Action
Groups

Running applications

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Administration client interface

OmniVista 8770 modules have been organized in 4 groups

- The list of applications is designed for a role based and consistent approach
- An additional group is available to add shortcuts to external tools
- Ex. : management tools for IP Dect GAP devices or LifeSize devices

Network Reporting Directory Setup

Accounting/ Past Time
Unified User Mngt Directory Administration
Perf. / VoIP Perf.

Device Mngt Reports Security

Configuration Maintenance

Alarms Scheduler

Topology Public Key Infra

Audit

Maintenance

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Agenda

1. Generals
2. Architecture
3. OmniVista 8770 infrastructure
4. Configuration
5. Supervision & monitoring
6. Eco-system

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Software architecture

• Client / Server operating mode

Thick OV8770 client

Directory (Installed application) « Thin » OV8770 client
CLIENTS Web client May be located on
(Java applet through
browser)
OV8770 server

server

● Main third party software components

Role OV8770 component Reminder on OV4760

LDAP server (Technical & company directory) Oracle Directory Server Enterprise Edition Sun Directory Service Enterprise Edition

SQL database (accounting, reports, ...) MariaDB Sybase

HTTP server (Web directory, client applet, …) Apache Server Apache Server

Certificate Authority EJBCA n.a.

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Connectivity

• Only IP connectivity is supported between OmniVista 8770 server and the managed systems
- This includes IP / X25 connectivity (through a frontal OXE node and the D channel of the ABC link)
- PPP connectivity is not supported

• NAT support between the NOC (OmniVista 8770 server) and the data center (OXE/OT servers)
- May be required in Managed Services / Hosted configurations NAT not supported
Data center zone Customer 1

WAN
OTBE
Customer 2

NAT supported
OXE OTMS
NOC zone (*)
Customer Premises Zone

Service Provider premises NAT NAT

(*) Network Operating Center

Service Provider premises OV8770 MCS
Performance application doesn’t support NAT

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
OmniVista 8770 solution IP flows

Mass provisioning Mail

import OT Device
SMTP OpenTouch

OmniVista 8770 Client

Server ICAS
O
A
Web Service (SOAP/HTTPS) M HTTPS
HTTP(S), LDAP(S) ICM &
P
IPSec, Corba, TDS, OV8770 Services SNMPv3

MariaDB (SQL)
SIP
LDAP(S) OXE
LDAP Client LDAP
CMISE, (S)FTP,

HTTP Telnet/SSH, LDAP

LDAP(S)
Config. / binaries
HTTP

Web Directory
OXE SIP Phones

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
OmniVista 8770 redundancy

 Management continuity of OXE/OXO/OT systems

 Preservation of the information available on OmniVista 8770 server (CDRs, company directory, reports, …)

OmniVista 8770 active redundancy mode OmniVista 8770 passive redundancy mode

– Both servers active and running in parallel – Only one server active at a given time
– Rely on synchronization mechanism with OXE/OT – Rely on Backup & Restore operations
• Configuration, alarms, accounting/PTP/VoIP tickets, audit, … • Regular backup of main server is performed
– No synchronization between both servers • OmniVista 8770 application installed on backup server

• Server customization to be done on both servers – Switchover process in case of failure

– External server • Backup server activation

• Backup, reports definitions, accounting archive, • Restoration

– Directory updated by synchronization or replication • Possibility to perform a rehosting

• Global synchronization with the managed systems
• If replication : no User Unified Management on backup server
if primary server is no more available

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
OmniVista 8770 active redundancy mode

Network drive
(to store OV8770 files)
• Reports
OTMS • Backup
•…
OXE N1

OXE N2 OV8770
client

Daily synchronization,
real-time alarms retrieval

LDAP LDAP Licensing

database database

OV8770 OV8770 – ‘Redundancy’ license is required

Company directory replication • Both servers associated to a single OXE node
Main server (optional) Backup server
• Same license file

No synchronization between both Note : OV8770 geographical redundancy supported

OmniVista 8770 servers
(admin accounts, scheduled jobs, …)
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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
OmniVista 8770 passive redundancy mode

Network drive
to store OV8770 backups
OTMS
OXE N1
Transparent switchover except if
OXE N2 OV8770 • IP address is used and
client • a rehosting is performed during
restoration
Daily synchronization,
real-time alarms retrieval Restoration

Regular backup

Global
synchronization
Licensing

OV8770
Crash OV8770 – ‘Redundancy’ license is not required

Main server Backup server

Note : OV8770 geographical redundancy supported

if a rehosting is performed during restoration

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PBX & applicative systems support overview

OXE OTMS OTMC OXO ICS

UUM / DM

Configuration

Alarms / Topo.

Audit

Backup & restore Backup & restore

Maintenance Software update
Backup & restore Backup & restore
Software update

Metering / PTP /
VoIP Performance (*)(**) (**)

(*) : VoIP Performance is not available in the current release for OT systems
(**) : Past Time Performance is not available
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Maintenance

Features provided :
- Backup operation on OV8770 local or network drive
- OXE, OTMS, OTMC, OXO
- Possibility to filter the type of data (OXE only)
– Centralized software update
- OXE (Call Server and PCS), OXO Serviceability corner
Organization of OXE/OT
- Operations can be scheduled backups in specific directories

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OmniPCX Enterprise support
UUM meta-profile (OV8770)
OXE user Applic. user
Mailbox profile
profile profile
(OTMC/MS/ICS)
MAILBOX PROVISIONING (OXE) (OTMS/ICS)

• Unified User Management

– OXE user profiles User creation
via UUM
– Optionally with applicative services on OTMS/MC-ICS
• Mass Provisioning OV8770
directory
• Compatible with embedded MSAD integration
OTMS/ICS user
OXE
/ OTMC/MS/ICS
• OmniVista 8770 sizing for license : user
mailbox
– OXE user + OTMS/MC-ICS services counts technically Exclusive choice : OTMS or OTMC or ICS
as 2 users but may be charged as 1 (*)

SYSTEM SUPPORT MONITORING

• Management of OXE via OmniVista 8770 • Alarms & Topology
– Synchronization • Accounting, Past Time Performance
– Security (visibility profiles, domain access rights …)
• VoIP Performance
• Backup & Restore, software update from OV8770
• Reports (alarms, accounting, RTU Metering, …)
• OXE high availability support
• Management operations audit
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OpenTouch Multimedia Services support
UUM meta-profile (OV8770)
OXE user Applic. user
Mailbox profile
profile profile
(OTMS)
USER PROVISIONING (OXE) (OTMS)

• Unified User Management

– OT user profiles, mailbox profiles, device profiles User creation
via UUM
• Mass Provisioning
• Compatible with embedded MSAD integration OV8770
directory
• OmniVista 8770 sizing for license :
OXE OTMS user /
OTMS mailbox
– A connection user counts technically as 2 users but user

may be charged as 1 (*)

– A conversation user counts as 1 user

SYSTEM SUPPORT MONITORING

• OTMS server management exclusively via OV8770 • Alarms & Topology by service
– Synchronization • External accounting for Conversation users
• Backup & Restore from OmniVista 8770 • Reports (alarms, accounting, RTU Metering, …)
• OTMS high availability support
NEW
(*) : for Conversation and Connection users
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OpenTouch Message Center support
UUM meta-profile (OV8770)
OXE user profile OTMC mailbox profile
(OXE node) (OTMC node)
MAILBOX PROVISIONING
• Unified User Management
– OTMC mailbox profiles User + mailbox
creation via UUM
• Mass Provisioning
• Compatible with embedded MSAD integration OV8770
directory
• OmniVista 8770 sizing for license :
OXE OTMC
mailbox
– OXE user + OTMC mailbox counts technically as 2 user

users but may be charged as 1 (*)

SYSTEM SUPPORT MONITORING

• OTMC server management exclusively via OV8770 • Alarms & Topology by service
– Synchronization • Reports (alarms, RTU Metering, …)
• Backup & Restore from OmniVista 8770
• OTMC high availability support

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OmniTouch 8400 ICS & 8440 MS support
UUM meta-profile (OV8770)
ICS user ICS mailbox
OXE user
profile profile
profile (OXE)
USER & MAILBOX PROVISIONING (OV8770) (OV8770)

• Unified User Management

– ICS user & ICS mailbox profiles on OV8770 User creation
via UUM
• Mass Provisioning not supported
• Compatible with OmniVista 8770 MSAD integration OV8770
directory
• OV8770 sizing for license (to be done manually) :
OXE ICS user /
mailbox
– OXE user + ICS services mailbox count as 2 users user

SYSTEM SUPPORT & MONITORING

• ICS Web Based Management (WBM) needed to
administrate OmniTouch 8400 ICS / 8440 server
– OmniVista 8770 handles only users management
• OmniTouch 8400 ICS release 6.7.1 min. required

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
OmniPCX Office support

SYSTEM SUPPORT
• Support with the same perimeter as OV4760
• On-line / off-line configuration
– OMC integration
– Internet Access not supported
• Centralized backup and software update
– Operations scheduling

MONITORING USER PROVISIONING

• Real-time alarms consolidation • Caution :
– Pro-active monitoring – OXO users are managed through OMC and not
through UUM / DM application
– Topology
• OV8770 Accounting & accounting ticket collector
• OV8770 VoIP performance & VoIP ticket collector
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OpenTouch HA support

• Concerns OTMC (as of R2.0) and OTMS (as of R2.1.1)

- OV8770 infrastructure ready for upcoming OTBE HA

• All OmniVista 8770 modules are compatible with OpenTouch High Availailitby
- Configuration / Unified User Management / Device management, Alarms, VoIP Performance, Backup & Restore
- OmniVista 8770 uses OpenTouch virtual IP address (VIP)

• Alarms
- In nodes view :
- Consolidated view of the alarms

- In services & physical servers view

- Each server presents its own alarms

- OpenTouch solution control activity

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
OpenTouch HA support OTMS / OTMC /OTBE switch-over orchestration
(CLI command via SSH on the current active server)

• OpenTouch High Availability representation

- Static role in OV8770 Topology
- Tree view
- OT services & physical servers view
- Static role for installation

- Dynamic role of internal components in OpenTouch WBM (Web based Management interface)

Component : Component :
active (blue) or started (green) or
standby (grey) role stopped (red)

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
OmniVista 4760 to OmniVista 8770 migration

Both clients can be installed

OmniVista 4760 R5.2
OXE N1 OmniVista 8770 R2.5

OXE N2 OTMS  Check migration

pre-requisites

 Commercial migration

  Installation of OmniVista
8770 on a new server
OmniVista 4760 OmniVista 8770

OTMS  Technical migration :

Customer data export
from OmniVista 4760
OXE N1 OXE N2  OXE N1 OXE N2
server and import in
OmniVista 8770 server

Directory Accounting Directory Accounting

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
OmniVista 4760 to OmniVista 8770 migration

COMMERCIAL MIGRATION TECHNICAL MIGRATION RUN TEMPORARY BOTH

SYSTEMS IN PARALLEL

• Easy to quote  Accounting • Smooth transition

– Tickets
• Like-to-like migration for free – Accounting organization
if active OXE support contract – Carrier configuration (code book) • No synchronization between
(OmniVista 8770 Entry perimeter) OmniVista 4760 & OmniVista
 LDAP directory
– 30% discount otherwise 8770 regarding directory,
– Company directory structure reports, customization, …
– Network topology
– Address book details
– RSC data
• OXE SIP devices managed only
For more details, refer to by one platform
“OmniVista 8770 How To Quote”  Customized reports definition
Pre-Sales presentation – Accounting, PTP, VoIP Perf.

• Migration tools require OmniVista

4760 R5.2
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Agenda

1. Generals
2. Architecture
3. OmniVista 8770 infrastructure
4. Configuration
5. Supervision & monitoring
6. Eco-system

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
OmniVista 8770 infrastructure
Common tools provided to the applications of the suite

Reports module
 Pre-defined reports, creation of personnalized reports (manual / scheduled)  Accounting/PTP/VoIP Perf.
 Report export in pdf, excel, txt, html / e-mail & print option  Alarms, Audit, Tracking

Licenses control
 License value check to grant or not access to the relative module  All modules
 RTU Metering to monitor the consumption of OXE/OT/OV8770 resources

Scheduler module ...

 Execution of server maintenance jobs & tasks scheduled by administrators  Backup, report generation, ...
 Scheduling options (retries, repeat, ...) / reporting  PBX sync., tickets loading, ...

Security module ...

 Administrator accounts management - local or external (Radius) authentication
 Login/password policy rules, access rights management, embedded PKI  Modules access right

Tracking profiles management

 Set of tracking thresholds, alarm or email notification  Accounting/PTP/VoIP Perf.

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OmniVista 8770 software licenses

• Licenses sizing verification during daily synchronization

- Executed for all managed nodes # users
# users
- OXE, OTMS, OTBE, OTMC, ICS, OXO # users
Sizing in license file
∑ (# users) LDAP

# users

??? database
• OmniVista 8770 counts as a user # users

- All users (devices) and fictive users declared in each managed OXE systems,
- All Connection (*) and Conversation users declared in each managed OTBE or OTMS systems,
- All users (devices) declared in each managed OXO systems,
- All mailboxes (*) declared in each managed OTMC voicemails,
Note : As of Actis 19.3.1, Connection users and OXE
- All applicative accounts declared in each managed ICS systems users with an OTMC mailbox may be charged only
once despite they counts technically as 2 users (*)
- Note : OXE SIP registered users required for Conversation users are not counted

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OmniVista 8770 software licenses

• Value : one-shot, ie 0/1 (e.g. Topology ) or user capacity dependant (e.g. Alarms )
- Rely on OXE / OT management capabilities
- OXE / OT management software licenses automatically setup when corresponding OV8770 module is configured

User
MSAD Note : The consumption status on granted OV8770
provisioning
integration
O API licenses can be viewed in OmniVista 8770 client
P Help > About
T SNMP VoIP
I Unified User Management Audit Topology Tracking
Proxy Performance
O
N
S Past Time Ticket Web
Configuration Alarms Metering
Performance Collector Directory
Security Redundancy

OXE OT OXE OXE OT

OXE Alarms OT Alarms OXE Directory
Configuration Configuration Accounting Performance Performance

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
OmniVista 8770 software licenses
License control OV8770 with license based on MAC address

Local check of
granted OV8770 OmniVista 8770
features
OV8770 with an OXE attachment node [Link] file with
• server MAC @, IP @
• Windows UUID & Product ID

FTP request to check

handle8770xxxxID in
[Link] Stand-by OXE 1 Local check of hardware
platform characteristics
OmniVista 8770 Main OXE 1
[Link] file with
[Link] file with
• ComServer CPU ID 1&2
• Handle8770xxxxID
• Handle8770xxxxID
Local check of Local check of
• granted OV8770 features • CPU ID 1 or 2
• granted OXE features

OTMS Main OXE 2

Note : OmniVista 8770 license control
.ice file with Alcatel- [Link] file with remains the same in virtualized environment
Lucent Enterprise UID • ComServer CPU ID 3 FLEXlm server not used
Local check of Local check of
• ALE UID • CPU ID 2
• granted OT features • granted OXE features

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Security

• Security Manager
- Management of security groups and administrator accounts
- Rights allocation to administrators by security groups or by application
- Role based, domain access … to restrict the access to a part of the configuration tree or a domain
- Password policy

• Public Key Infrastructure

- Based on EJBCA open source product
- Certificate Authority (creation), Sign CSR, Certificate revocation list
- The deployment of certificate within OpenTouch solution is not handled by this module
- Secured protocols (HTTPS, SIP-TLS, 802.1X-TLS, …) require a certificate for authentication/encryption
- Can be customized by corporate PKI or OV8770 embedded PKI if the customer doesn’t have one
- Target devices : OpenTouch server, Premium deskphones, MyIC Phone 8082, SSM-RM encryption box
- Access granted by OmniVista 8770 Security license

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Agenda

1. Generals
2. Architecture
3. OmniVista 8770 infrastructure
4. Configuration
5. Supervision & monitoring
6. Eco-system

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
Configuration

Provide to OmniPCX Enterprise and OpenTouch a common configuration graphical interface

- Security for OXE : station & user access control, visibility access profiles, domain access rights
- Dynamic object model (OXE and OT are configured in connected mode)
- Grid : sort in grid, copy/paste value in cells, locate in tree, print, export to TXT
- Nodes declaration and synchronization
- Manual or scheduled Mass Provisioning
- Predefined filter

Serviceability corner
• Open another OT configuration window
to manage several objects in parallel
• Improved navigation (shortcuts)

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Configuration Serviceability corner

Set of enhancements to ease the daily work of the administrator

- Easiness of first configuration
- default values for language, country and time zone for users creation

- Simplified organization of the configuration

- feature oriented OpenTouch™ data model

- Tooltips on objects Example :

All parameters relative to
- Ease the search of parameters Messaging service,
whatever the feature, are
- search on attribute, class selection,
located in the same
section of the hierarchy

• OpenTouch device profiles

• Get hierarchy on instance

- to ease referencing to parameters in
documents, reporting, …

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Configuration

Visual interface to manage the deskphone’s keys

- Available only for OmniVista 8770 administrators
- Access from Configuration module
- Compatible with
- Premium Deskphones (80x8, 80x9) NEW

- Photo taken into account as of OXE R11.2 / OV8770 R2.6 MD2

- IP Touch (40x8, 40x9)
- 8082 in NOE mode
- Physical Add-On Modules (shown in separated tabs)

Select the key on the photo

and fill the parameters at
the bottom of the page

Navigation buttons

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UUM : Unified User Management
Serviceability corner
Mass Provisioning can be done from a
local file on the administrator’s PC

Provide to the administrator a one step process to create a user, whatever the use case :
 Company Directory entry
 OXE user without any applicative right on an external server
 OXE user with a mailbox on an OTMC voicemail
 Connection user (ie OXE user with Unified Communication services on an OTMS server)
 Conversation user
 OXE users with OT 8400 ICS / OT 8440 MS services

- User creation from a dedicated interface

- Off-line operation
- Minimize the number of parameters required by using profiles
- Mass Provisioning capability

In association with Device Management module

for OpenTouch devices and OXE SIP devices

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UUM : Unified User Management
Directory
entry

This unified management allows to create the user

- first in OV8770 company directory
- then in OXE / OTMS / OTMC / ICS, depending of the case

Various types of profiles are available NEW

OXE user

- OXE set profile (entity, cost center, class of service, …) & key profile
- OpenTouch profile (universal license, conferencing option, …) NEW
- OpenTouch voicemail profile (type, messaging preferences, …)
- ICS user profile (service and interface options, …)
- ICS mailbox profile (type, messaging preferences, …)
 Available also in MSAD integration, Management API and MassPro OTMS services
(messaging,
collaboration, …)
OXE
OmniVista 8770
User A
User A
creation Directory User A

Synchronized
OpenTouch
profiles
OXE
User A Mailbox

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
UUM : Meta-profile Serviceability corner

Additional step in the user management simplification

- Meta-profiles (OXE & OpenTouch ) defined in OmniVista 8770 server
- Embeds OXE / OT / ICS profiles, retrieved by synchronization
- Additional parameters :
- Declaration node (OXE/OT), user SIP information, password scheme, …
- Compatible with Mass Provisioning mechanism

- Number of attributes optimization

- The creation of an OXE user requires 3 attributes
- The creation of a Conversation user requires 5 attributes

 At the user creation, the administrator has two options :

- Attribute a specific directory number based on some company scheme
- Let the meta-profile automatically attribute a directory number
(taken from a configured range of free number)

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UUM : Meta-profile

OXE meta-profile OpenTouch meta-profile

OXE set & key profiles OXE profile
OXE node nber, OT node Set type, entity nber, language, OXE node nber, OT node
voicemail server, device type, cost center, associated nber, voicemail server, device type, Type = SIP registered device,
login creation rule, GUI & TUI hunting group, twinset, COS, login creation rule, GUI & TUI entity nber, language, class of
password, SIP password rule, overflow, multi-line, etc … password, SIP password rule, service, cost center, etc …
free numbers range, cost free numbers range, cost
center, etc … Keys of the NOE deskphone center, etc …

OpenTouch profile OpenTouch voicemail profile OpenTouch profile OpenTouch voicemail profile

Connection, conferencing, Type (UM, LS), msg aging, Conversation, conferencing, Type (UM, LS), msg aging,
desktop, off-site mobility, callback sender, live record, desktop, tablet, video, off- callback sender, live record,
voicemail, language, etc … max greeting, ext. absence, site mobility, voicemail, CLIR, max greeting, ext. absence,
IMAP, etc … barring, language, etc … IMAP, etc …

OXE user type, last name, first name, email address, meta-profile, OT user type, last name, first name, email address, meta-profile,
salutation, device type, cost center, directory number, key profile salutation, device type, cost center, directory number, key profile

Connection user creation with meta-profile Conversation user creation with meta-profile

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DM : Device Management Serviceability corner
Deployment : unitary or per group

Provide administrator with the means to deploy configuration and binaries to devices
One application driven by OmniVista 8770 but two instances for operations :
- OpenTouch server instance for OpenTouch devices (deskphones, softphones, mobiles & tablet)
- OmniVista 8770 instance for OXE SIP integrated devices
Services provided :
- Create unallocated device / Associate a device to a user
- Build and deploy configuration files
- Schedule binaries deployment
- Deployment per group of devices (*)
- Mass Provisioning, with relative action (add / associate to user / update / dissociate/ delete)
- For MyIC Phone 8082 (Conversation and Hospitality use cases), supply in addition
- New skins, application, path to load the background image and screensaver

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DM : Device Management Serviceability corner

Simplified (OXE / OT) device creation

- Possibility to create a new device from Unified User Management module
- Device creation & user association in a single operation
- First device association
- Multi-device handling

- OpenTouch device profiles

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АВТОРСКОЕ ПРАВО © 2015 ALCATEL-LUCENT/ALCATEL-LUCENT RT. ВСЕ ПРАВА ЗАЩИЩЕНЫ.
 DM : Device Management
Devices supported

DEVICE MANAGEMENT / UUM APPLICATIONS

CONFIGURATION / UUM
APPLICATIONS
(no DM need) DECLARATION / CONFIG.
DECLARATION DECLARATION / CONFIG. FILES
FILES / BINARY

8012 (SIP)
Connection user

OTC iPhone
Analog
OXE /

REX, dect 8082 80x8, 80x9 8001

(NOE)

IP Desktop IP Touch OTC

Android OT Connection PC 4008/18 8082/8088
Softphone
(SIP) Hospitality

NEW
OTC Android
Conversation user

Any
Mobile smartph. &
tablet

8012 8001
LifeSize

8038 & 8068 8082/8088

OTC iPad
Conversation Conversation
& iPhone OT Conversation PC
NEW
(*) refer to speaker notes for devices in phase-out but supported in OpenTouch R2.x / OXE R11.2 only in case of migration / upgrade
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Directory OpenTouch devices using
OT directory lookup
LDAP integration

OV8770 Web directory

4059 Attendant

Directory
Network / PC Application Client
OmniPCX with LDAP client
OpenTouch
Enterprise HTTP access

LDAP overflow
LDAP access
OpenTouch

Lightweight Directory Access Protocol (LDAP)

Com Server user LDAP LDAP

Database Database Directory
Synchronization server

• Import / Export or Corporate LDAP directory

OmniVista 8770 Directory server • LDAP command or
• OV8770 MSAD integ. or
• external OV8770 LDAP connector

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Directory

Provide administrator with the company wide LDAPv3 directory

Always synchronized with users declared on the managed OXE and OpenTouch systems
- OpenTouch and OXE user created via Unified User Management or automatic creation
Access to the Company Directory through the Web directory client
- Click-to-call
- available for OXE users with IP / TDM / analog / DECT devices
- Restriction on OpenTouch users and OXE SIP devices
- OXE stap protocol not available
- Basic anonymous access vs access right management
- Directory entries customization
Information exchange with other LDAP servers
- Directory replication with another OmniVista 8770 server
- LDIF file import / export
- Synchronization with MSAD or, via the Professional Services connector, to other LDAP server

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Agenda

1. Generals
2. Architecture
3. OmniVista 8770 infrastructure
4. Configuration
5. Supervision & monitoring
6. Eco-system

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Audit

The operation audit application records the activity logs for :

OXE management operations OXE system CLI commands

OmniVista 8770 login & logout,

access to accounting and reports applications

Audit module doesn’t handle OpenTouch

and OXO systems in the current release

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 Alarms & Topology

• The Alarms module centralizes the alarms coming from :

- OmniPCX Enterprise
- OmniPCX Office
- OpenTouch Multimedia Services / OpenTouch Business Edition / OpenTouch Message Center
- OmniVista internal processes
• The Topology module provides a graphical and animated view of the gathered alarms

Visual status based on

Alarms & events filtering and colors per severity level Maps & views customization
sorting

Statistics on alarms &

Alarms notification
Alarms & events trees, events
(sound, e-mail, script)
dynamically updated (real time) Alarms management
(delete, clear, ack)
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OpenTouch alarms per service

Monitoring of the alarms per service and not per internal component
Alarms filtering based on
- New alarms pre-defined report based on OpenTouch services OpenTouch service

Processing Error Alarm : The CCILib failed

to create a physical resource

Impacted OpenTouch service

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OXE topology hardware view

 Multi-layers hardware view

 Network, subnetwork
 OXE Node, OXO system
 OXE Media Gateway & boards

 Real time correlated alarms

 Customization (map, view)

NEW

R2.6 MD2 GUI enhancements

 Alarms display (bubble / highlight)

 Lines (solid/dashed, color)

 Zoom in & out

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OpenTouch topology per service

Real time monitoring of OpenTouch services health

Topology views

Nodes view

Services & physical

servers view

Tree view

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Accounting

Management of the telecommunication costs

- Accounting records loading, filtering, archiving / restoring
- Organization tree to dispatch costs between charged items
- Carrier cost calculation
- Profiles management
- Cost profiles to invoice the call costs
- Mask profiles for call data confidentiality
- Tracking profiles to monitor thresholds overflow
External call of a Conversation user :
- Accounting domains management CDR of SIP registered 7001 is allocated to user A

OXE OpenTouch
ComServer ICM

Public SIP reg. 7001 User A 7001

network
IPMG
5002

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Past Time Performance Past Time Performance module handles only
OmniPCX Enterprise systems in the current release

Monitor the communication infrastructure to ensure proper sizing and quality

- Traffic analysis data loading and filtering
- Monitored objects :
- Trunk groups (external outgoing calls, call distribution, occupation threshold, …),
- Called numbers (most often directly called numbers from the public network),
- Sets (traffic on given sets in quantity and call duration)
- Attendant groups & attendants (call processing & distribution, average waiting time, …)
- DECT / PWT (statistics on base stations and handsets, ADPCM channels, handoffs, …) (*)
- Different granularities (half hour, hourly, daily and monthly)

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VoIP Performance 2.5
VoIP reports are available only
for OXE and OXO systems in R2.5

Monitoring performed in the Reports application (no dedicated GUI)

- Pre-defined reports on IP addresses or equipment types (IP phones, gateway)
- Traffic analysis (volume of VoIP calls with the packets sent, received and lost)
- Quality of VoIP calls (monitoring calls above criteria's on loss rate and/or average delay and/or BFI rate and/or BFI burst)

- Customized reports involving additional parameters

- Compression algorithm, framing, round-trip delay,
out of range ticket for each specific parameter, etc …

Qualif. of VoIP tickets

OXE
Alarms
IP tickets File
Aggregation to
transfer
counter
OXO (day, month, year)

IP tickets • Benefit from Reports module facilities

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VoIP Performance 2.5

Monitoring thresholds exceeding via tracking profiles

- Mechanism already used by Accounting & Past Time performance applications
- Tracked parameters : rate of out of range records, volume sent and received
- Tracking profiles can be assigned
- to object type

- to a targeted entry

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Agenda

1. Generals
2. Architecture
3. OmniVista 8770 infrastructure
4. Configuration
5. Supervision & monitoring
6. Eco-system

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OmniVista 8770 Active Directory integration

Synchronization between Active Directory and OmniVista 8770 company directory

- Configured in OmniVista 8770 in three steps :
- Configuration of access information to Microsoft Active Directory
- Configuration of the attributes mapping between both directories
- 6 default entries, that can’t be modified
- Phone number is imposed by OV8770
- Possibility to add new attributes mapping (no specific limit)
- Configuration of synchronization rules
- Planning in OmniVista 8770 scheduler
Default
entries
Sync.
(LDAP(S))

- Supported attributes
- Attributes of MSAD schema automatically retrieved
- Support of MSAD extension attributes (name to be entered manually)

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OmniVista 8770 Active Directory integration

User / device provisioning from Active Directory (*) via the MSAD plug-in, create /
update / delete telephony settings

The IT Manager creates John in AD

2
and fills-in his Tel. profile

HTTPS (*)
John creation John
email Phone#
… …

Name John

1 John is hired Tel. Profile Employee site1 John is

3
operational

 Users can be created, modified or deleted from MSAD

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OmniVista 8770 MSAD integration vs OV8770 external LDAP connector

External LDAP connector from

OmniVista 8770 native MSAD integration
Professional Services

LDAP server supported Microsoft Active Directory Any LDAP v3 directory

High (meta-profiles, OXE & OT profiles, User Medium (OXE profiles, external
Integration level
Unified Management / Device Management) connector)
Directory synchronization  
Support of MSAD extension attributes  
Synchronization report  (embedded in Scheduler logs)  (XML reports)
Default synchronization key attribute samaccountname (cannot be changed)  (manageable)
Adaptation on customer request Limited to current OV8770 release possibilities 
User provisioning  
HTTP till OV8770 server, then internal
User provisioning based on : HTTPS till OV8770, then UUM mechanisms
OXE API
OXE users with services on OTMS/OTMC/ICS,
Type of user supported for the provisioning Only OXE users w/o applicative options
Conversation users

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OmniVista 8770 SNMP Proxy

Gather alarms in a central point before sending them to an external SNMP hypervisor
- Handles alarms from OT, OXE, OXO and OmniVista 8770 internal alarms
- Handles SNMP GET requests from a SNMP hypervisor
- Statistics on PBX and OmniVista 8770 alarms
Proxy SNMP
Conversion to
• Integrated in OmniVista 8770 Internal alarms SNMP traps Filter

- Controlled by a specific user based license

• Requires : snmp v2c

SNMP cmise
- Windows 7 SP1 (64 bits)
- Windows 2008 R2 SP1 / 2012 / 2012 R2 (64 bits)
- Microsoft SNMP services (SNMP v2c) OmniPCX Enterprise
OpenTouch (BE/MS) SNMP hypervisor

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OmniVista 8770 VoIP & accounting Ticket Collectors

Gather accounting or VoIP tickets in a central point & send them to an external server
- Accounting tickets
- Handles tickets fro OXE and OXO
- VoIP tickets
- Handles tickets from OXE and OXO

OXE
3rd party application

VoIP ticket
Performance
Streaming collector
or FTP Retrieval of
the daily files
collectors

OXO
FTP

• Both ticket collectors are controlled by the same license

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OmniVista 8770 cohabitation with other applications

OpenTouch Multimedia Services DAP

OTMS R2.0.2 OV8770
Manager
OpenTouch™ Suite for MLE Package

OmniPCX Enterprise Windows®

OXE R11.1
Package
DAP manager cohabitation,
except in virtualization and OTBE OmniVista 8770 OV8770
Package R2.5

ACR CCS CCA

OpenTouch™ Business Edition Server Server Server
OV8770

OpenTouch Business Edition OTMS R2.0.2

OV8770 Windows®
OTCC SE components in All-In-One Package
OV8770 VM, except for OTBE-V R2.0
OXE R11.0.1
KVM over Redhat Enterprise

Reminder :
• OmniVista 8770 has to be installed on a dedicated hardware platform / virtual machine
• Refer to Security Manual for recommendations on security software installation on the same platform

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Directory for IP Dect solution

Provide a regularly updated file, with OXE phonebook content, to the IP Dect solution
- Script, secured by specific OmniVista 8770 credentials authentication
- Consolidation of the phonebook of the various specified OXEs
- Export of the result, in Excel format, in a pre-defined location on OmniVista 8770 server

IP Dect solution

Conversion
LDAP Phonebook to Excel
database OXE 1 (.txt)
..
Task .
Script launch scheduled
(incl. list of OXEs)
Phonebook
Hard disk DAP Controller
(WebApp DAP Manager, CDA)
Schedule the task OXE n (.txt)

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User provisioning API

Enable third party applications to provision easily users and devices

– Based on OV8770 User Unified Management mechanisms and meta-profiles API documentation part of OV8770
• Conversation users as well as OXE users with or without OTMS / OTMC services technical documentation
• User and device detailed parameters cannot be managed through the API AAPP : • SDK
• Developer’s guide
– Create, Read, Update and Delete operations
• No Mass Provisioning provided by the API
• Devices supported in this release : OTMS OTMC
• Conversation : 8002/12, 8038/68, 8082, 8088, OTCv PC, OTC clients on tablet & smartphone (Apple OXE
& Android) iPad & Android, video endpoint
• OXE, Connection : 8002/12, 8082, 8088, OTCt PC, OTC iPhone & Android, any OXE device which
doesn’t need the Device Management
– Controlled by license (per user)
List of meta-profiles
and device templates
3rd party Unified User
application Management
API
LDAP
database
User provisioning Credentials
(name, number, email, profile)

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Summary

1 – Generals 4 - Configuration
- Cross compatibility versus OXE/OXO/OT - Configuration module
- OV8770 deployment use cases - Unified User Management module (meta-profiles, …)
- Compatible O.S. & virtualization technologies - Device Management module (devices supported, MAC address auto-
- Pre-requisites for OV8770 server (virtualized or not) discovery, mobile client provisioning, device inventory …)
- Pre-requisites for client - Company directory module
- Virtualization pre-requisites
- Product limits 5 – Supervision & monitoring
- Audit module
2 – Architecture - Alarms & Topology modules
- IP flows - Accounting & Past Time Performance modules
- OV8770 redundancy - VoIP Performance module
- Level of support of the different PBXs
- Support of OpenTouch HA mechanisms 6 – Eco-system
- OV4760 to OV8770 migration - OV8770 Active Directory integration
- SNMP Proxy module
3 – OV8770 infrastructure - VoIP & accounting Ticket Collectors module
- Common modules (reporting, scheduler, security …) - Cohabitation with other applications (IP Dect, OTCC SE)
- Software licenses & licenses control - User provisioning API
- Security module

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СПАСИБО ЗА ВНИМАНИЕ

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