Mastering Sales and

Operations Planning (S&OP)

Process to Align Strategies
When and Where
for Operational Excellence
Dates: 8 - 9 May 2018 (Tuesday & Wednesday)
Venue: Singapore Institute of Manufacturing Technology
2 Fusionopolis Way, Innovis, Level 8,
Singapore 138634
Master Class in
Strategic Planning for Operational Excellence
Course Fee
• The full course fee is S$1,800 (excluding GST).
8 - 9 May 2018
• The nett course fee (after 70% course fee subsidy from the SkillsFuture Singapore (SSG) for
Singaporeans and Permanent Residents) is S$577.80 (including 7% GST).

Registration
Please register online at KTO.SIMTech.a-star.edu.sg

Contact Us
For general enquiries, please contact:
Mr Foo Yeong Han, Senior Industry Development Manager, at [email protected]

For technical information, please contact:

Dr Yuan Xue Ming, Research Scientist at [email protected]

Scan the QR Code

to visit our website

Co-organised by: Funded by:

Singapore Institute of Manufacturing Technology

Knowledge Transfer Office
2 Fusionopolis Way, Innovis, #08-04, Singapore 138634
Tel: (65) 6590 3193 | Email: [email protected] | Website: KTO.SIMTech.a-star.edu.sg
SIMTech
Course Introduction Who Should Attend
• CEO, Vice Presidents, Directors, General Managers
Do you regularly see losses in sales due to stock-outs? Does your organisation run into the
• Senior Managers and Professionals who are in:
problem of low or even zero inventories for popular items? Is your company keeping excess
• Supply Chain • Inventory/Materials Control
inventory of slow-moving products? These are some of the many problems faced in many
• Planning • Operations
industries. Aligning the company’s strategic planning and operational excellence is one key
• S&OP • Manufacturing Plants/Factories
area that determines the success of a company. Many leading companies have implemented
• Procurement/Sourcing/Purchasing • Production
best practices of Sales and Operations Planning (S&OP) to address these challenges.

S&OP is a process that equips senior management with the ability to manage the company’s business • Improve service
Sales
on a continuous basis. This is achieved by integrating sales and marketing plans for existing and new growth
• Reduce stock-outs
products while managing the supply chain, thus aligning the company’s strategic plans with its business • Improve new product launch
operations. • Improve promotion effectiveness
• Reduce finished goods
This two-day interactive Master Class will equip participants with the required knowledge of the S&OP inventory
process and the practical pointers to easily implement it in their organisations. The Master Class will • Reduce raw materials
cover all key components of the S&OP process – its mechanics, reports, roles and responsibilities as well and work-in-process • Reduce material cost
as the KPIs to be measured. It will also share insights, experiences, case studies, tools and practical tips inventory • Reduce freight cost
extracted from companies which have implemented S&OP. • Improve labour productivity
Working capital Cost
• Optimise fixed cost
improvement reduction
How Does This Master Class Benefit The Company?

Implementing S&OP improves company performance by:

• Increasing sales Trainer’s Profile
• Reducing operational costs
• Improving working capital Dr John Paul is an expert in Supply Chain Management and Operational Improvement
for Manufacturing and Services with over 30 years of experience. He is a Certified
Performance Indicators Expected Improvements Prosci® Change Management Practitioner, and a Certified CIPM, CISCM Instructor.
Reduction of sales loss 20 - 45%
He is currently the Managing Director of iCognitive, a dynamic, innovative
Improvement of operating margins 10 - 30% consultancy company offering Excellence in Supply Chain services with a successful
Increase new product revenue 10 - 35% worldwide client base which includes Emirates, Al-Nahdi in the Middle East, Thales,
Reduction of excess inventory 15 - 60% Orange (formerly France Télécom), L’oreal in Europe; Fonterra, BAT (British American
Improvement in customer service level 15 - 40% Tobacco), SFI (Singapore Food Industry), and Huntsman Textile in SEA; and in China,
Coca-Cola, Shanghai Electric, Mengniu, Huawei, and Saint Gobain, etc.

In his previous position with the Singapore Institute of Manufacturing Technology (SIMTech), he had successfully
Upon Completion, You Will Gain: implemented Supply Chain Management for local SMEs, PLEs and MNCs such as Philips CFT, Stamford Press,
Sony, Venture Manufacturing, PETRONAS Oil Business, MINDEF, etc. Before joining SIMTech in 1997, John had
• Better understanding of implementing S&OP to align your company’s strategies and achieve
managed several Strategic Supply Chain Management projects in Europe, e.g. Digital Equipment Corporation
operational excellence
Europe, Danzas, DHL Europe, DuPont and Thomson.
• Better understanding of managing your company’s business with an integrated plan that is based on
consensus while balancing the service level, cost and inventory requirements
John has written numerous articles on Supply Chain Management and has been lecturing in different
• Better understanding of the six components in the S&OP process via a building block approach:
Universities (Paris 12, ISLI – Kedge in France; Nanyang Technological University, and ESSEC Asian Campus in
forecasting, demand review, supply review, Balance of Trade, S&OP meeting and execution
Singapore).
• Better understanding of the KPIs used to measure S&OP effectiveness
• Practical tips on implementing S&OP through learning from successful case studies
From 1990 to 1995, John was the President of the Society of Logistics Engineers Paris Chapter. Since 1999,
• Knowledge on implementing a robust and sustainable S&OP process via a clear and straightforward
he is the founder and current Secretary of SEA Chapter of the APICS Supply Chain Council and a member of
methodology in your organisation
the Technical Development Committee. He is the sole certified SCOR workshop instructor in South East Asia
region. He is the Chairman of the Council of Supply Chain Management Professionals (CSCMP) Asian Chapter.
To view the Programme Agenda, visit KTO.SIMTech.a-star.edu.sg