Mohammad Ali Jinnah University Karachi
(COURSE OUTLINE)
Program BBA-MBA (Morning)
Semester SPRING - 2020
Course Code MG4250
Course Sales Management
Section AM
Google Classroom Code uzc2y74
Prerequisite(s) Principles of Marketing
Marketing Management
Credit Hrs. 3
Course Facilitator Mirza Naveed Baig
Class Day(s) & Timing Mondays and Wednesdays 10:00AM ~ 11:20AM
Books Recommended Selling and Sales Management- David Jobber
Course Description:
This course is designed for students interested in a career in professional selling and sales management. The
course is concerned with how to manage a sales force with the objective of maximizing overall sales
performance in terms of both effectiveness and efficiency.
Course Objectives:
Upon successful completion of this course, the student will be able:
1. To develop an in-depth understanding of the tools and techniques used in sales management today.
2. To understand the basic functions of sales force management as well as theories and concepts about
appropriately managing the sales function to attain firm marketing objectives.
3. To improve student critical thinking and communication skills via in class discussion of assigned
readings, cases and preparation of written assignments.
4. To improve problem solving skills via the application of theories and concepts studied to practical
business situations.
Learning Outcomes:
1. Demonstrate an understanding of the role that a Salesforce plays in marketing strategies
2. Describe the selling process, understand the factors that affect Salesforce success,
3. Identify and explain the processes involved in recruiting, selecting, training, motivating,
compensating, and retaining salespeople
4. Design a sales presentation that is tailored to a potential buyer’s needs
Student Assessment and Marks Distribution:
Undergraduate Graduate
S. No. Assessments
(16 Years Programs) (18 Years Programs)
1 Midterm Examination 20 % 20%
Assignments, Quizzes,
2 30% 30%
Projects, etc.
3 Final Exam 50% 50%
Mohammad Ali Jinnah University Karachi
(COURSE OUTLINE)
Session wise Course Breakdown
Lecture No. Topic Reading Assignments
(Per Week)
1 Development and role of selling in marketing Chapter 1
2 Types of selling, Image of selling Chapter 1
The nature and role of sales management
3 Sales strategies Chapter 2
4 The planning process, Establishing marketing plans Chapter 2
5 Consumer and organisational buyer behaviour Chapter 3
6 Factors affecting the consumer decision-making Chapter 3
process Organisational buyer behaviour
7 Environmental and managerial forces that Chapter 4
impact on sales, Sales channels
8 Sales Promotions, Public Relations Chapter 4
Mid Term Exam
9 Sales responsibilities and preparation Chapter 7
10 Personal selling skills Chapter 8
11 Relationship Selling Chapter 10
12 Recruiting and Selecting Personnel Chapter 13
13 Sales Training Chapter 13
14 Motivating and Compensating Salespeople Chapter 14 and 15
15 Establishing sales territories Chapter 15
16 Sales Project Evaluation -
Final Exam
Counseling Hours (Teacher’s Availability in Office):
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Timing 08:45AM - 09:45AM 09:00AM-11:00AM 08:45AM - 09:45AM 09:00AM-11:00AM 04:15PM - 04:45PM
OFF OFF
01:00PM – 02:30PM - 01:00PM – 02:30PM - 07:30PM – 08:00PM
Course Instructor: Mirza Naveed Baig
Email:
[email protected] Phone: 021 34311325 Ext: 160
(Instructor’s Signature)_________________________