Dynamics of PMO and EPM Server

NAYATEL PAKISTAN

By

SYEDA KUBRA ALI RIZVI - Enrolment #01-298171-061

WARDA SAHR -Enrolment #01-298171-065

MS (PM) -2D

Submitted to: SYED ALI RAZA

Submission Date: 17 December 2017

Department of Management Sciences

 ACKNOWLEDGEMENT

Praise belongs to Allah, The Beneficent and The Merciful.

As a matter of first importance we might want to thank our teacher,

Sir Ali Raza. Without his commitment and association in our
instruction strategy, we would not have possessed the capacity to
find and execute our learning .We are thankful for your accessibility
and period

Furthermore and above all, we might want to express gratitude

toward Mr. Mirza Omar Baig, Project Manager at Nayatel, Pakistan
with his assistance, we have figured out how to execute, assemble,
and show this work. We are interminably grateful for your
assistance. We would like to perceive you prevail in each stroll of
experience.
 ABSTRACT

Nayatel is one of the main Telecoms Industries. This report features

some imperative parts of the organization. It examines the
significance of an undertaking PMO in the administration and
discusses imperative problems while mention to the before and
after PMO conditions conveying to the front line the execution
technique. Towards the end, this report examines a task directed by
Nayatel and presenting the utilization of MS Project.
 CHAPTER: 1

ORGANIZATIONAL
BACKGROUND,
CULTURE AND
ORGANIZATIONAL TYPE
1.1. ORGANIZATIONAL BACKGROUND:

NayaTel (Pvt) Ltd. (NTL) is a enterprise of Micronet Broadband

(Pvt) Ltd. (MBL), the organization that propelled first broadband
service in Pakistan in July 2002. Utilizing its vast skill and experience
of broadband, MBL group imagined the possibility of a most present
day telecom organize which could deal with regularly developing
media transmission needs of clients and have the capacity to
accommodate for data transmission requirements of next couple of
decades

Nayatel (Pvt) Ltd. gives Internet/information, digital TV, and

communication services. It offers simple and advanced link stations,
and also settled line communication, IP communication, and virtual
PABX administrations. The organization additionally gives IT help-
desk resources, for example, PC/tablet management, network
management system, security framework, application management,
calamity interference planning, video conferencing, sound
conferencing, and Web-hosting/domain registration services.
Nayatel (Pvt) Ltd. was established in 2004 and is situated in
Islamabad, Pakistan.

1.2. NAYATEL SERVICES:

Nayatel provides following services to the client/customers.

 HOME PACKAGES:
 NayaTel offers home packages with speeds ranging from 3
Mbps to 10 Mbps.

 DIGITAL TV & VIDEO-ON- DEMAND:

It allows the user to view high quality context and awards,
movies and serial on demand.

1.3. COVERAGE AREAS:

NayaTel is accessible in Islamabad, Rawalpindi and Faisalabad, with

the exclusion of some living accommodations. In 2017, NayaTel
announced that their services would be extended from Lahore to
Peshawar.

1.4. NAYATEL’S VISION:

‘To become a role model of trust, set highest standards of quality

and add value to the society.’

1.5. NAYATEL’S MISSION:

1. Honesty 2. Mannerism 3. Simplicity

4. Sacrifice 5. Discipline 6. Knowledge

7. Hard Work

1.6. NAYATEL’S VALUES:

‘The staff whose working in Nayatel have specific set of values

which leads their regular activities. Not exclusively do they depict
the interior cooperation's at the work put however they additionally
incorporate their association with their clients. Nayatel records their
values as takes after’
 We recognize and regard We're about conveyance, not
nearby societies and need to be overpromising. We're about
a piece of local communities activities, not words.
wherever we work.

Keep
Be Polite
Promising

Be
Make it motivate
We don't complicate things. All
Simpler
that we deliver ought to be We find better approaches to
straightforward and utilize.
enhance and create values.

Fig 1.1 NAYATEL'S set of Values

1.7. ORGANIZATIONAL CULTURE:

The general culture is adaptable for the staff, concentrating more

on profitability inside and development remotely.particular
representatives are paid for their execution in helping the company
accomplish the significant objectives of Nayatel. The staff is
remunerated with motivating forces for their impeccable execution
in helping their company satisfy its objectives

1.8. MORAL AND CONSISTENCE:

Each employee at Nayatel is wanted to consent to the "Implicit

rules" and the morals. A recently modified version of the aggregate
set of accepted rules is accessible at the Nayatel site and features
moral arrangements on critical circumstance .They are as follow:

1.9. No Civic Exercises and Affiliations: Nayatel doesn’t assist

any political gatherings, and prejudiced of any political
developments inside the company
  Conflict: if clashes occur, Nayatel will take a reasonable
approach. No representative will impact a choice in which
they have an irreconcilable circumstance.
 External Activities: Engagements in outer exercises are not
permitted. Since it might influence a staff's performance at
Nayatel. For investment in such exercises, the representative
needs to take approval from his senior management.
1.10. WORKING ENVIRONMENT:

The workplace at Nayatel is dissimilar to numerous different

associations inside the telecom business. Without the standard work
spaces, and divisions, each worker at Nayatel involves one of only a
handful few concentrated work areas put in expansive rooms. The
representatives have been given a situation like a classroom, urging
them to upgrade their work, make inquiries, incline toward others
for help and furthermore empower different representatives. There
is a generic feeling of adaptability which streams down from the
senior management which motivates representative to go for risk,
and actualize their learning's whenever on the off chance that they
commit errors the first run through around. The general population
have a tendency to incorporate others, with a specific end goal to
advance a more amicable and learning, conflict free condition.

1.11. ORGANIZATIONAL TYPE:

The organizational structure at Nayatel is strong matrix

organization, in which project manager has decision power. In this
type of organizational structure, a significant number of similar
characteristics for the project team exits, yet project manager
increases power and time with regards to extend work. The project
team may likewise have additional time accessible for projects
despite the fact that they may originate from various department
inside the organization.PM can use his project management
expertise on the projects
 MANAGE QUALITY
SERVICES ASSURANCE
SYSTEM TECHINAL

ACCESS FINANICAL

CORE ACCOUNTS

ADMINISTART
BILLING
ION

HUMAN NAYATEL TRANSMISSIO

RESOURCE COMPANY N

FIG 1.2 Organizational Hierarchy.

1.12.PMO DEPARTMENT IN NAYATEL COMPANY:

After the analysis of PMO, the management has decided to

establish the PMO department in Nayatel. The PMO plays a
supportive role in the organization by providing training's to the
project team members on various projects, tracking the
improvement of the project and communicating the success of the
project to the board of directors and key stakeholderr
BOARD MEMBERS

CEO

PMO

FUNCTIONAL MANAGER

RESOUCRES

FIG 1.3 PMO Hierarchy

CHAPTER: 2
 PROJECT PORTFOLIO
SOLUTIONS, POWER
USER OF ENTERPRISE
ENVIRONMENT AND
CUSTODIAN OF EPM

Q1. Analyze the implementation of Project Portfolio solution

in the organization and suggest how Portfolio
implementation can maximize the benefit and provide high
ROI.

2.1. ISSUES FACED BEFORE PMO:

After the foundation of a Project Management Office, numerous
issues and problems identified with projects have been resolve
under the help of the PMO-Nayatel. The PMO has controlled the
project consummation stages, making it a more light-footed,
productive and feasible procedure

In any case, before the execution of a PMO at Nayatel, the projects

included different issues, that are as follow:

2.1.1 EXCESS OF EFFORTS:

Prior to the execution of a PMO, different members were putting

forth similar methods and each member had a different set of
demands , so the measure of exertion going into the generation of a
similar projects were multiplied. As an outcome the expenditure of
the tasks expanded many overlay as well. For instance in various
cities, the esteem included managements which are in charge of all
the Recharges and Activation of bundles, were being defined in
various specialty departments independently. Thus the costs, assets
and the timetable were being influenced unfavourably. Afterwards
the foundation of a PMO, the procedure was directed such that, one
department would deal with a project and the services could be
given inside a similar group with minor alterations as indicated by
the client requests of the distinctive units in the bunch.

2.1.2 IMPROPER METHODOLOGIES:

The key project management approaches and practices for

completing activities were not all around characterized inside the
departments. The team members concentrated on customary
methods for starting and executing the tasks without due thought
on project extension and limits.
2.1.3 CONFLICTS:

The functionalized department in Nayatel did their project

activities independently in this way; the choices made by senior
management of these departments were not incorporated. At
whatever point any linkages were found inside tasks of various
department, it wound up clearly troublesome for higher authorities
to settle on choice all alone and as a result of it clashes stirred

2.1.4 COMMUNICATION GAP:

 Managing such a significant number of project task in the

meantime in a functionalized situation was greatly troublesome
for the colleagues as different offices had their own particular
level of specialist along these lines, communications
interchanges among the colleagues of various divisions was
lacking.

 Ccorrespondence hole among different segment prompted

various clashes including human asset clashes, finance related
and specialized group conflicts. In such a domain where a long
chain of directors exist, it was troublesome for the managers to
acquire data from their associates and chiefs. This made
misunderstanding and mishandle while completing the tasks.

2.1.5 RESOURCE UTILIZATION:

A project frequently confronted postpones that would be an after

effect of HR falling sick or exploit the projects or a lack of assets.
After the execution of the Project Management Office, project
achievement turned out to be more up and coming due to the
deliberate, and more controlled asset arranging and streamlining
introduced by the PMO.The techniques like assets calendars and bar
chart have assist not just determination issues identified with
deficiency of assets, yet in addition execute backups and
substitutes.
 2.2.BENEFITS OF PMO:

PMO helps the association with the quantities of advantages.They is

as follows:

a) ROLES & RESPONSIBILITIES:PMO also defines the duties of

PMs and give them the fundamental specialist over the tasks
b) BUDGET & SCOPE: Its helps in dealing with the activities inside
their designated spending plan and extension.
c) ADDITION VALUES: It adds values to an organization – Lessons
learned and SOPs.
d) RESOLVE ISSUES: PMO finds the overlap between client goals
and customer needs.
e) CLEAR CONCEPTS: It Create early concepts and propositions to
explore possible directions for a project, and test these with
customers before committing to production.
f) COMMUNICATION CHANNEL: PMO provides clear channel of
communication. Information is the lifeblood of an organization.
To effectively convey information, communication is necessary.

2.3. PROJECT PORTFOLIO SOLUTIONS:

2.3.1 INTRODUCTION:

At the point when executed efficiently, project portfolio

management changes hierarchical ways to deal with project
management and business development. PPM guarantees
organization executes the correct projects at the perfect time
reliable to convey maximum business value. Like any real change
inside the organization, presenting project portfolio management
practice and procedure required a guide to success. To implement
project portfolio there are different important steps that are:

2.3.2 CLEAR OBJECTIVES:

 Senior management must have clearly defined characterization
for the organization, detailing the expected benefits. Without this it
will be difficult to decide whether the implementation is success
from a business point of view.

2.3.3 REVIEW PROCEDURES:

The existing techniques must be comprehended by all system

users and clearly documented. Any proposed changes to these
techniques should be highlighted and the benefits details and
communicate to all the system users.

2.3.4 INVOLVE EXPERTS:

The professional persons or expert must be engaged the

planning processes and should be concerned early on the process
so that any valid points that may have can be factorized in to the
final solution.

2.3.5 COORDINATION:

All the staff whose work is influenced by the new system should
be brief about the target of the system, the expected result and the
timeline for the execution. It should be made clear at this phrase
that the old system will be removed at a particular time later on,
thereby encouraging everyone to be involved.

2.4. PORTFOLIO SOLUTIONS IN NAYATEL:

 Portfolio is utilized to shortlist the number of projects that the

organization should consider dealing with. Projects that offer a
higher rate of profitability, that are sheltered and furthermore
lined up with the business targets of Nayatel should be given
the “THUMB-UP”. Any projects which align with the
determination criteria are then conveyed to the detailed
planning segments.The server advises the association about
 projects that would do well under the requirements of spending
plans and time, and would then be able to be picked by Nayatel.

 One key advantage of project portfolio solutions is a solitary

form of the reality, control over individual, project, financial, and
expectations and derived from greater visibility. These key
processes and procedures help in time investment funds saving
through enhance productivity and efficiency.

 Gathering, Retrieval, announcing, investigation and

management of information should be possible in a more sorted
out and in a simpler way .The ROI are asserted to be brief time
confined when mapped with sufficient preparing and assets
utilizing Project server 2013.

 Common project activities can be streamlined by portfolio

management which includes:

1. Streamlined assigning and maintaining time lines for task based

staffing, planning, and control.
2. Constrained manually searching via words of mouth
3. simple change management

4. Productive expense and time management.

2.5. BENEFITS OF PORTFOLIO IMPLEMENTATION:

NAYATEL'S project portfolio management software is an intuitive

and customizes solution that quickly and easily integrates into an
existing work flow system, in order to deliver robust and
streamlined:

 Risk assessment and moderation in the light of precise

information created progressively.
 Cost arrangement to ensure the cost is carried into line with
spending budget.
  The projects are prioritizing on the base of variety of factors
such as customer requirements and available resources etc.
 Assets management advancement

Q2. Identify power users in an enterprise environment. ?

2.6. POWER USERS:

 The power user in the enterprise environment of Nayatel is CEO.

Regardless of the pecking order took after by ordinary
information, the organization of EPM server will take after the
task run administration.

 The set of guidelines representing projects, highlight the

individual having the most noteworthy expert, who is the CEO
Nayatel Pakistan at exhibit. They will likewise decide the
colleagues who allow the deliverable to move starting with one
stage then onto the next.

Q3. Identify custodian of the Enterprise Microsoft Project

Server 2016 in the organization.

2.7. CUSTODIAN:

The custodian of the EPM server is PM & the roles and

responsibilities are as follows:

1. TIME & COST MANAGEMENT: Establish schedule and budget

evaluation of the project.

2. PROJECT SCOPE: accomplishmentof charter and scope

statement report by describing the project scope.

3. RISK ASSESSMENT: Risk assessment and evaluation can be

done in each phases of the project
4. COMMUNICATION: Communication between the members,
partners and directors all through the projects Tending to every
one of the inquiries and concerns of these individuals

5. PROJECT DOCUMENTATION & REPORT: Proper

documentation of project expectations and status reports.

6. PROGRESS TRACKING: Monitoring the advance of the project

at its different steps

7. SCHEDULING: Setting up time lines of events and calendars for

each tasks of the project

8. QUALITY MANAGEMENT: Ensuring proper quality management

of final result and Effectively dealing with the acquisition
procedure in the project

CHAPTER: 3
 IMPLEMENTATION OF
EPM, CHALLENGES,
RECOMMENDATIONS,
MANAGEMENTLEVEL
ACTIONS, WORK-FLOW
OF EPM AND BUSINESS
DRIVER
Q4. Identify steps for EPM - Microsoft Project Server 2016
implementation.?

3.1. ENTERPRISE PROJECT MANAGEMENT:

3.1.1 EXECUTIVE SUMMARY:

Enterprise Project Management can be interpreted as meaning

an approach which helps project managers in picking up and
keeping up control over projects. EPM suggest to a comprehensive
way to deal with the project administration and resources keeping in
mind the end goal to alter the systems, practices and resources with
the targets of an association. An Enterprise Project Management,
despite the Conventional project Management office, joins each one
of the parts of a project and shows it on one phase which is by and
large electronic programming.

While the regular PMO's are perfect for littler and bigger
projects, for example, in petroleum industry require a broad stage.
EPM is the stage that most real tasks utilize. Aside from the
standard tasks, An EPM will likewise decide the coordinate and the
circuitous impacts that are affecting the projects. An EPM won't just
incorporate hazard investigation, it monitor project assets, acquire
and conveys incessant reports, gives the cost analysis and
furthermore gives apparatuses interior to deal with every one of
these attributes. It can be accepted that EPM permits separate of
the project into noteworthy activities that results in a ultimate
outcome which is the required item.

3.2 EPM IMPLEMENTATION IN NAYATEL:

3.2.1. INTRODUCTION:

 The foundation of PMO in Nayatel changed the customary

condition of work for the entire association. Capacity building,
coaching and training of staff began. Employees changed their
ordinary methods for performing work; qualities like basic
considering, relational correspondence, imagination, and
adaptability began prospering among them. Nonetheless, there
is as yet a room of change in this department that can
additionally help the workers to play out their office obligations
effortlessly and on time.

 This should be possible with the usage of Enterprise Project

Management (EPM) in the Nayatel. As the world has now turned
into a worldwide town with innovative and business
advancements, it has turned out to be obligatory for the huge
enterprise to change their workplaces to meet the global
business benchmarks in order to extend their organizations. The
 main objective of conveying EPM in Nayatel is to grasp a
practical, simple to utilize way for the staff to design, initiate,
implement and monitor their projects.

 EPM contains a set of Microsoft tools, for example, MS Project

and EPM-Project Server to execute approaches and methodology
to deal with the funds, assets, time and quality of the projects.
MS Project gives a sorted out method for ordering every one of
the information of the activities in one software. It is as yet the
basic practice in Nayatel to store every one of the information of
activities in Microsoft Excel. This has made issues since, the
information isn't in a sorted out way that is the reason, EPM
execution is essential that can help in arranging the information
as well as in observing and dealing with the execution of the
organization to build its business forms.

3.3. BENEFITS OF EPM:

3.3.1 RESOURCES MANAGEMENT:

The vital choice that can be made a considerable measure

simpler with the implementation of EPM is the productive usage and
conveyance of resources in different activities.Effectively manage
resources to observe what teams are doing at the same time as
accurately calculating resource utilization and capacity. An EPM can
be utilized to map, handle, assign, and keep track of assets.

3.3.2 PROJECT REPORTING:

Enhance visibility of stakeholders and team members with the

desired information, when they require it through audience specific
dashboards and reports.

3.3.3 PROJECT CONSISTENCY:

Ensure clarity on different processes and enhance the
consistency of different types of projects that are handled in this
organization.
3.3.4. COST ESTIMATION:

Spending data from every one of the activities can be effectively

found with the assistance of EPM. EPM will have the capacity to
answer every one of the inquiries like what amount of spending plan
is allotted for a project, what amount of spending plan ought to be
allocated to different projects in light of their relative significance
and profitability, what is the aggregate income being created by the
system and how might it be additionally expanded?

Taking steady and right choices about the projects. Projects

taken up by NAYATEL are essentially for the supplement and
development of the business. That is the reason, it become
necessary to start just such projects that line up with these two
goals of Nayatel. EPM can be a correct decision for taking such
choices

3.3.5 COMMUNICATION MANAGEMENT:

Communications all across the administration can easily be

control with the help of EPM. Since, the information will be gathered
and effectively available, between department and communication
can be upgraded. Staff will effortlessly impart and counsel their
managers. A cooperative and strong condition will be framed inside
the organization. This powerful method for communication will
improve project achievements/ success

3.4. STEPS FOR IMPLEMENTATION OF EPM SERVER IN

NAYATEL:

Following software’s are required for implementation of EPM-Project

server.

MS project 2016 EPM-Project Server MS Project Web App

Ms project will help in It helps in planning the MS project web app can
asset allotment and various component of assist in managing and
manage duration of the project. Top analyzing the project
activities, plan management and proposals. It can be
Project managers can used by key team
manage and organize members, project
their projects in terms managers, and top
of duration and management.
complexity by using Project manager can
EPM. also track the
performance of team
members and
resources.

3.4.1. INTRODUCTORY SESSION:

It is vital for all the staff individuals from Nayatel to first get
information to this server. For this reason, the most important step
is to convey all the higher authority to a typical point by featuring
the need and advantages of EPM solutions for the establishment.
This should be possible with the assistance of introductions and
meetings in which the use and significance of EPM is shown. When,
larger part of the key management authorities consent to this
solution, it is the ideal opportunity for teaching those staff that will
be specifically utilizing these MS tools. Week by week meeting
ought to be directed in which these faculty are prepared on the best
way to utilize these tools and how to manager and store the
information on these tools

3.4.2 PRIMARY REQUIREMENTS:

The primary requirements for EPM are as follows:

 HIRE EXPERTISE: The professional experts will be hired

for the implementation of EPM.
 BUSINESS CASES: detailed business cases will be made
according to the demands and needs of the organization.
  NECESSARY REQUIREMENT: gatheringnecessary
requirements from all the sectors
 PROCUREMENT & INTEGRATION:Procurement of new
server and software and then replaced it with the existing
server
 MEETING: organizing workshop and training sessions for
employees.

3.4.3 PERFORMANCE OF THE EPM SERVER:

After the collection of primary requirements, the time has come

to implement the EPM inside the company. The EPM environment
along with the structural plan report will be made and establishment
of the EPM will occur. This will enable the employees to begin
utilizing the EPM server on observational basis.

3.4.4 EVALUATION OF EPM SERVER:

In this stage, the experts will evaluate MS tool, whether they are
working appropriately are not. The feedback about this software will
be obtained from the employees who are working on this server.
Based on this response, alteration and upgrades in the entire
system will be completed. In addition, employee’s evaluation and
information of EPM will also enhance the efficiency of the system.
Errors in the software will eliminate.

3.4.5 ALLOCATING THE SERVER:

At the end, the EPM server will be hand over to the employees’
after checking and examination for proper utilization. Web approach
will also be given to the faculty. Instructional booklets and manuals
identified will also provide to the staff and they will be made a
request to begin utilizing EPM tools in their everyday office work.

3.5. CHALLENGES LIKELY TO BE FACED DURING THE

IMPLEMENTATION OF EPM:
 Challenges that were faced by management during the
implementation of EPM are as follows:

3.5.1 LACK OF EXPERTISE:

The top management is not sufficiently qualified to complete the

basic tasks of EPM. One of the most important reasons that
influenced the efficient execution was the inability of management
to procure the workforce that has better understanding and
knowledge in this field. In any case now a day’s Nayatel is
employing such people that have knowledge and learning of EPM
server. However being moderately new to the association, they are
uninformed of culture and center estimations of the association

3.5.2 DIFFICULTY IN ORGANIZING TRAINING SESSION:

Training session was organized for employees’ to give the

awareness about EPM. But managing the time for this session was a
challenge as everyone was busy in their work. No one wants to
attend this because they thought they know everything and they
don’t want any new tool for their work. Staff were not available at
same time so gathered them on time at same place was a
challenge. Sometimes top management was not supportive.

3.5.3 LACK OF DISTINCT CONTENT &OBJECTIVES:

When the execution of EPM was in process, the senior
governance failed to record and communicates the primary content
and objectives of EPM to theirstaff.

3.5.4 CHANGES BUSINESS ENVIRONMENT:

Organization ordinary think little of what is involved in

implementing EPM. EPM changes the way in which employee work in
their organization. Changing the way of work is never an easy task.
The time has come to change the habits of the organization
compounds the challenge as the business environment is
continuously changes
3.5.5 ACCESS TO PROJECT BUDGET:

Different departments can access each others budgets and other

sensitive information that they don’t want to share with each other.
So the employee were not willing to use this software.

3.6. RECOMMENDATION TO ORGANIZATION FOR PORTFOLIO /

PROJECT MANAGEMENT:

There are as follow:

3.6.1 PROJECT MANAGEMENT CULTURE:

Create project management culture by giving broad, predictable,

official correspondence and authority with respect to the
department-wide significance of project management’s target and
their accomplishment.

3.6.2 OWNERSHIP & RESPONSIBILITY:

Set up department-wide ownership and obligation by senior

establishment for essential target accomplishment in scope, budget,
schedule, and quality.

3.6.3 DEPARTMENTAL STRATEGIC:

Establish quantifiable Departmental vital goals for scope,

spending plan, timetable, and quality and measure their
achievement.

3.6.4STANDARDIZED PROCESS & PROCEDURE:

Set up the standardized procedure for project plan arranging and

management.

3.6.5 CONSISTENCY:
 Strengthen the consistency of project management over the
department setting up the project management methodology.

3.6.6 STATUS REPORT:

Create and keep up department-wise project status data with

respect to extend scope, calendars and spending plan

3.7. MANAGEMENT ACTION FOR SMOOTH OPERATION OF EPM

i. The management is in charge of playing out the obligations of

the EPM. Not exclusively ought to the PMO be driving the entire
procedure yet it ought to likewise be portraying the technique of
project management and the reconciliation of processed into the
EPM. The PMO needs to claim the accompanying parts:
ii. Ddefinitions of task approach
iii. Selection of instruments and formats in venture administration
which will be utilized at Nayatel
iv. Training
v. Mentoring and support.
vi. Monitor, support and audit

Top management support is a necessary aspect for effective

execution of any project. NAYATEL'S senior management is
exceptionally steady of progress as long as it doesn't undermine the
power pecking order of the organization.

It is fundamental to feature the significance of an EPM all

through the usage procedure. Additionally conveying the
significance to clients is fundamental for the effective execution of
the project effectively. Edify the team members about its favorable
circumstances like a mutual access point, speedier recovery of data,
asset mapping and so on.
 3.8. WORK-FLOW FOR EPM:

3.9. BUSINESS DRIVERS FOR NAYATEL:

3.9.1 ECONOMIC PRIORITIES:

Nayatel changes the economic trends within the telecom

industry by their operations. From an apparent point of view
financial high concentrations and low concentrations have
continually been rational by most telecom affiliations like Nayatel as
it is doing in the present conditions. Nayatel is concentratee on
making gross through an expanded amount of gross.
3.9.2 INCORPORATED BUSINESS INTELLECT:

To grow its business and to contend its rivals, Nayatel

necessarily to distinguish and utilize integrated enterprise response
for its current business. This should be possible by analyzing the
rate of profitability of the association's enterprise procedures.
Decision can be done on the basis of expectation, research, facts
and practical knowledge of management
.
3.9.3 TECHNOLOGICAL ADVANCEMENT:
The world has turned out to be extremely quick regarding
innovation. This is the time of mechanical advancements and
sagacity. Organizations which are innovator best in class have a
focused edge over their rivals. Nayatel have to work more on
technologies so that they can compete their competitors

3.9.4 PRIVACY & SECURITY OF CUSTOMER DATA:

The dangers to buyer information should be taken into account
on a dire, first need premise. With more clients stressed over
rupture of their information, Nayatel is likewise concentrating on
giving its clients a practically relentless information condition.
Clients remain the bread and margarine of the organization .In order
to please clients, NAYATEL'S needs to give the security that the
client wants.

3.9.5 EMPLOYEE FULFILLMENT:

It is one of the most important business drivers that can impact
the organization's accomplishment Offering EPM solution for it’s
staff, NAYATEL can ascent the employee’s morale and certainty as
well as help in making their official activities in a simpler and
productive way.
 CHAPTER: 4

PROJECT CHARTER &

PROJECT SCOPE
STATEMENT
 4.1. Project Charter

A. General Information

Points of Contact
Project Title: Providing complete IT solution to Fazaia Residential
Colony

Project ID: 1/2/3/2200/16-17

Prepared by: Syeda Kubra Ali Rizvi and Warda Sahr

Version History

Versio Date Comments

n (MM/DD/Y
YYY)

1. 12-10-2016 The charter was prepared.

2. 12-19-2016 Started work on the manufacturing of the

refurbished design for the provision of telecom
services to the society

Executive Summary:
This project of providing IT solution to the residential area which
covers 500 houses, at each house Nayatel provides different home
packages with the facility of video on demands service. It provide
analog and digital cable channels, as well as fixed line telephony, IP
telephony, and virtual PABX services.

The whole project consisted of different activities such as collecting

and evaluating the information of Fazaia housing society. It contains
the detailed introduction of this project; the objective of doing this
project, the management is responsible for the planning,
implementation and execution of the project.

B. Project Purpose

Business Problem

 Fluctuation in Dollar rate is major problem

 Delivery of material is on time is important but due to Sit-in
different machinery and material may not delivered on time.
 To compete the competitors is also a problem.

Project Business Objectives

 The important objective of this project is to make life easy.
 To provide an endless supply of entertainment and
knowledge.
 Nayatel center of attention is making income through an
expanded number of profits streams.

D. Assumptions
Following assumptions were made for this project:
 Resources are available
 Proper skills for implementing the project specifications
 Routers should be available
 All the sites have adequate space for the installation
E. Project Authority
1. Authorization
CEO: Mr. Wahaj Us Siraj

PM: Mr. Omer Mirza

1. Project Manager
Mr. Omer is assigned for this project as project manager. Its duty
to incorporate all the knowledge areas and to guarantee that all
workers follow cost estimates and timelines.

F. Project Organization Description

Nayatel (Pvt) Ltd. Gives Internet/information, digital TV, and
communication services. It offers simple and advanced link
stations, and also settled line communication, IP communication,
and virtual PABX administrations. The organization additionally
gives IT help-desk resources

G. Resources
Resources Allocation and Source

Funding Mr. Wahaj us Siraj working as a CEO of Nayatel

Project Team Project Manager, Ass. Project managers, Executives,

(Full and Part Officers,
Time Staff)
Other Departments: CEO, Managers, Ass. Managers,
Executives

And other officers will be employed in project teams.

Facilities IT equipment and services, 24 hour internet access.
 Equipment Civil Machinery

Low water peak Fiber

Internet devices

Cabinet to place routers and switches

Software  MS View for Remote Monitoring of Solar Power
Tools System.
 Microsoft Project for Schedule management.
 GIS
 Risk Management software.

H. Signatures

Position/Title Signature/Printed Date

Name/Title
Project Sponsor Wahaj us Siraj
1/3/17

Project Manager Mirza Omer Baig

1/3/17

Functional Manager Rameez jafry 1/3/17

4.2. PROJECT SCOPE STATEMENT:

Project Name: Providing complete IT solution to Fazaia Residential

Colony
Project ID: 12345
Prepared by: Project Manager
Date: 1/14/17
Version History

Versio Date Comments

n (MM/DD/YYYY)
1 1/23/17 First phase of project

1. Project Description:

Providing latest FTTH services to all the residents of the society along with installing
latest surveillance system to ensure 24X7 monitoring of the location to enhance
security situations within the location.

2. Project Success Criteria:

The company will develop its fiber network throughout the society in order to
provide its services to the clients within 6 months.

3. Scope

3.1 In Scope

1. Developing FTTH network.

2. Providing Triple Play Services.

3. Surveillance systems for security.

4. PBX services.

5. Electrical fencing.

6. Reinstatement of civil works.

3.2 Out of Scope

1. Aerial Network.

2. Services other than mentioned.

 3. Connectivity for future residents.

4. Resources

Team Member Roles and Responsibility

1. Project Manager For overall project completion.

2. Civil Engineer Completing civil works with provided standards

3. Transmission Engineer Ensuring proper fiber laying process and installation

5. Deliverables & Milestones

S. No. Date

Completion of civil work 9/5/17

6. Risks

Risk Risk Management Approach

Hardware Risk: External sources will be utilized.

Fault in Ditch Witch
Machine
Will be resolved at any cost
Software Risk:

Fault in GIS software

Heavy machinery will be utilized.
Network Risk:

Soil conditions for boring

and laying of cable

System Risk:
Backup link will be developed
Network devices capacity
issues can arrive.

Vendor: Activities will be shuffled

Delivery models

8. Approval

Name Signature Approve/Disapprove

Mr. Wahaj Us Siraj Approve
Disapprove

Raees Mughal Approve

Disapprove