ISO 9001:2015
ISO 9001:2015 - 0.1 General
These clauses are almost the same; the new version explains the context of the organization and its influence on the structure of the quality
management system (QMS), while pointing out that the standard does not imply a need for uniformity in the structure of the QMS. Additionally,
enhancing customer satisfaction is pointed out in this clause.
ISO 9001:2015 - 0.3 Process approach
The clause name is the same, but the 2015 revision has three sections that explain the process approach, PDCA cycle, and risk-based
thinking. For more information, read Plan-Do-Check-Act in the ISO 9001 Standard.
ISO 9001:2015 - 0.4 Compatibility with other management systems
This clause of the new version of the standard refers to ISO 9000, ISO 9004, and Annex B of the standard, which provides more details of other
standards on quality management.
ISO 9001:2015 - 1 Scope
These clauses are almost the same for both versions of the standard.
ISO 9001:2015 - 2 Normative references
These clauses are almost the same for both versions of the standard.
ISO 9001:2015 - 3 Terms and definitions
The new version refers to ISO 9000:2015.
ISO 9001:2015 - 4.3 Determining the scope of the quality management system
This requirement was related to the Quality Manual in the previous version. The Quality Manual is not mandatory anymore, but the requirement
for determining and documenting the scope remains. For more information, read What clauses can be excluded in ISO 9001:2015? and The
future of the Quality Manual in ISO 9001:2015.
ISO 9001:2015 - 4.4 Quality management system and its processes
The requirements from the previous version remain; the new requirements are related to determining the risks and opportunities and inputs
and outputs of the processes, as well as assigning responsibilities and authorities for the processes.
ISO 9001:2015 - 5.1 Leadership and commitment
The clauses are very similar; the emphasis in the new version is on promoting awareness and support of other persons who contribute to the
effectiveness of the QMS. The main difference between the clauses is that the new version requires the top management to take accountability
for the effectiveness of the QMS. For more information, read How to comply with new leadership requirements in ISO 9001:2015.
ISO 9001:2015 - 5.1.1 Leadership and commitment for the quality management system
The clauses are very similar; the emphasis in the new version is on promoting awareness and support of other persons who contribute to the
effectiveness of the QMS. The main difference between the clauses is that the new version requires the top management to take accountability
for the effectiveness of the QMS. For more information, read How to comply with new leadership requirements in ISO 9001:2015.
ISO 9001:2015 - 5.2 Quality policy
The requirements remain the same. An additional requirement is to be available to interested parties, as appropriate. See the sample document
here: Quality Policy. For more information, read How to Write a Good Quality Policy.
ISO 9001:2015 - 5.3 Organizational roles, responsibilities and authorities
The main difference is that the new standard does not require appointing a management representative; however, the new clause describes in
more detail the roles, responsibilities and authorities within the QMS, implying that they can be allocated to different persons.
ISO 9001:2015 - 6.2 Quality objectives and planning to achieve them
The requirements remain the same, but are further elaborated in the new version. See the sample document here: Quality Objectives. For more
information, read How to Write Good Quality Objectives.
ISO 9001:2015 - 6.3 Planning of changes
The new version of the standard defines how the changes in the QMS should be managed by considering the purpose of the change, the
potential consequences, and availability of resources and allocation of responsibilities.
ISO 9001:2015 - 7.1 Resources
The old requirements remain, but new version emphasizes consideration of capabilities and constraints of the organization, as well as
resources obtained from external providers.
ISO 9001:2015 - 7.1.1 General
The old requirements remain, but new version emphasizes consideration of capabilities and constraints of the organization, as well as
resources obtained from external providers.
ISO 9001:2015 - 7.1.2 People
The requirements of both clauses are pretty much the same.
ISO 9001:2015 - 7.1.3 Infrastructure
The requirements of both clauses are pretty much the same.
ISO 9001:2015 - 7.1.4 Environment for the operation of process
The requirements of both clauses are pretty much the same.
ISO 9001:2015 - 7.1.5 Monitoring and measuring resources
The new version of the standard emphasizes the provision of resources for monitoring and measurement. The organization must retain the
documented information as evidence of fitness for purpose of monitoring and measurement resources. The old standard only focuses on the
measuring equipment. See the sample document here: Maintenance and Calibration Record.
ISO 9001:2015 - 7.2 Competence
Competence and awareness are split into different clauses to emphasize their importance and provide more detailed requirements. See the
sample document here: Procedure for Human Resources. For more information, read Using Competence, Training and Awareness to Replace
Documentation in your QMS.
ISO 9001:2015 - 7.3 Awareness
Competence and awareness are split into different clauses to emphasize their importance and provide more detailed requirements. See the
sample document here: Procedure for Human Resources. For more information, read Using Competence, Training and Awareness to Replace
Documentation in your QMS.
ISO 9001:2015 - 7.4 Communication
The new clause includes both external and internal communication and requires definition of responsibility and methods of communication.
ISO 9001:2015 - 7.5 Documented information
Documents and records now belong to the same category – documented information. The requirements of both versions are equivalent. See
the sample document here: Procedure for Document and Record Control. For more information, read New approach to document and record
control in ISO 9001:2015.
ISO 9001:2015 - 7.5.1 General
Documents and records now belong to the same category – documented information. The requirements of both versions are equivalent. See
the sample document here: Procedure for Document and Record Control. For more information, read New approach to document and record
control in ISO 9001:2015.
ISO 9001:2015 - 7.5.2 Creating and updating
Documents and records now belong to the same category – documented information. The requirements of both versions are equivalent. See
the sample document here: Procedure for Document and Record Control. For more information, read New approach to document and record
control in ISO 9001:2015.
ISO 9001:2015 - 7.5.3 Control of documented information
Documents and records now belong to the same category – documented information. The requirements of both versions are equivalent. See
the sample document here: Procedure for Document and Record Control. For more information, read New approach to document and record
control in ISO 9001:2015.
ISO 9001:2015 - 8.1 Operational planning and control
The requirements of both clauses are equivalent. See the sample document here: Procedure for Production and Service Provision.
ISO 9001:2015 - 8.2 Requirements for products and services
The requirements are almost the same, but the new version emphasizes communication about treatment of customer property. See the sample
document here: Notification to a Customer about Changes on his Property.
ISO 9001:2015 - 8.2.1 Customer communication
The requirements are almost the same, but the new version emphasizes communication about treatment of customer property. See the sample
document here: Notification to a Customer about Changes on his Property.
ISO 9001:2015 - 8.2.2 Determining the requirements related to products and services
The requirements of both clauses are pretty much the same. See the sample document here: Sales Procedure.
ISO 9001:2015 - 8.2.3 Review of requirements related to products and services
The requirements of both clauses are pretty much the same. See the sample document here: Customer Requirement Review Checklist.
ISO 9001:2015 - 8.3 Design and development of products and services
The requirements of both clauses are pretty much the same. See the sample document here: Procedure for Design and Development.
ISO 9001:2015 - 8.3.2 Design and development planning
The requirements of both clauses are pretty much the same. See the sample document here: Procedure for Design and Development.
ISO 9001:2015 - 8.3.3 Design and development inputs
The requirements of both clauses are pretty much the same. See the sample document here: Project Task.
ISO 9001:2015 - 8.3.4 Design and development controls
The new clause sublimates the requirements of the three old clauses, keeping the old requirements and emphasizing the consideration of
nature, duration, and complexity of design and development activities. See the sample document here: Project Plan and Review. For more
information read ISO9001 Design Verification vs Design Validation.
ISO 9001:2015 - 8.3.5 Design and development outputs
The requirements of both clauses are pretty much the same. See the sample document here: Design Review Minutes.
ISO 9001:2015 - 8.3.6 Design and development changes
The requirements of both clauses are pretty much the same. See the sample document here: Change Review Record.
ISO 9001:2015 - 8.4 Control of externally provided products and services
Although the name of the clause has changed, the requirements are pretty much the same. See the sample document here: Procedure for
Purchasing and Evaluation of Suppliers.
ISO 9001:2015 - 8.4.1 General
Although the name of the clause has changed, the requirements are pretty much the same. See the sample document here: Procedure for
Purchasing and Evaluation of Suppliers.
ISO 9001:2015 - 8.4.2 Type and extent of control of external provision
The requirements of both clauses are pretty much the same. See the sample document here: Procedure for Purchasing and Evaluation of
Suppliers. For more information, read How to control outsourced processes using ISO 9001.
ISO 9001:2015 - 8.4.3 Information for external providers
The requirements of both clauses are pretty much the same. The new version emphasizes the monitoring and control of external providers’
performance.
ISO 9001:2015 - 8.5 Production and service provision
The requirements are almost the same, but the new standard points out that the implemented controlled conditions are for delivery and post-
delivery activities. See the sample document here: Procedure for Production and Service Provision. For more information, read Understanding
Product & Service Provision in ISO 9001.
ISO 9001:2015 - 8.5.1 Control of production and service provision
The requirements are almost the same, but the new standard points out that the implemented controlled conditions are for delivery and post-
delivery activities. See the sample document here: Procedure for Production and Service Provision. For more information, read Understanding
Product & Service Provision in ISO 9001.
ISO 9001:2015 - 8.5.2 Identification and traceability
The requirements of both clauses are pretty much the same. See the sample document here: Record of Traceability.
ISO 9001:2015 - 8.5.3 Property belonging to customers or external providers
The requirements of both clauses are the same, but in the new standard the requirements are extended to property belonging to external
providers as well. See the sample document here: Notification to a Customer about Changes on his Property.
ISO 9001:2015 - 8.5.4 Preservation
The requirements of both clauses are the same.
ISO 9001:2015 - 8.7 Control of nonconforming outputs
The requirements are equivalent. See the sample document here: Procedure for Control of Nonconforming Product.
ISO 9001:2015 - 9.1 Monitoring, measurement, analysis and evaluation
The new clause sublimates all requirements for processes and products or services monitoring and measurement.
ISO 9001:2015 - 9.1.1 General
The new clause sublimates all requirements for processes and products or services monitoring and measurement.
ISO 9001:2015 - 9.1.2 Customer satisfaction
The requirements are the same. See the sample document here: Procedure for Measuring Customer Satisfaction.
ISO 9001:2015 - 9.1.3 Analysis and evaluation
The requirements are equivalent. See the sample document here: Data Analysis Report.
ISO 9001:2015 - 9.2 Internal audit
The requirements are equivalent. The main difference is that the new standard does not require a documented procedure. See the sample
document here: Procedure for Internal Audit. For more information, read Five Main Steps in ISO 9001 Internal Audit.
ISO 9001:2015 - 9.3 Management review
The requirements are equivalent. See the sample document here: Procedure for Management Review. For more information, read How to Make
Management Review More Practical.
ISO 9001:2015 - 10.2 Nonconformity and corrective action
The requirements are equivalent. See the sample document here: Procedure for Corrective and Preventive Action. For more information, read
Understanding dispositions for ISO 9001 nonconforming product.
ISO 9001:2015 - 10.3 Continual improvement
The new standard points out the need to use all available information for continually improving the QMS. For more information, read Seven
Steps for Corrective and Preventive Actions to support Continual Improvement.
ISO 9001:2015 - 5.1.2 Customer focus
The old requirements remain the same. Determination of the risks and opportunities regarding conformity of products and services is a new
requirement, as well as the consideration of the statutory and regulatory requirements.
