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Appendix 1: Pair User Interface Devices
Use the Crestron Home app to add TSW-xx60 series touch screens and iOS devices to the
system. The process authenticates devices to ensure they are allowed to join the system.
Pair an iOS Device
NOTE: The Crestron app is available from the App Store® online store and may be
downloaded onto an Apple iOS® device such as an iPhone or iPad.
To download the Crestron app:
NOTE: For a comprehensive list of iOS® hardware and software versions that are
compatible with Crestron , refer to OLH article 5655 at
https://support.crestron.com/app/answers/detail/a_id/5655.
1. Tap the App Store icon on the iPad device home screen.
2. Tap the search field, and enter the search term "Crestron ."
3. Tap Search.
4. Tap the Crestron app icon .
5. Follow the prompts to download and install the app to the device.
To pair an iOS device:
1. Tap to open the Crestron Home app. The landing page is displayed.
2. The first time the Crestron Home app is opened, the Welcome to your home screen
is displayed.
3. Tap Terms of Use and Privacy Statement to read the terms of use and privacy
information and then tap the I agree to the Crestron Terms of Use and Privacy
Statement check box to accept the terms.
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4. Tap Agree & Continue to proceed. The splash page is displayed.
5. Tap Discover Home to scan the network for the CP4-R. The Homes found on this
network screen is displayed and shows the list of available CP4-Rs on the network.
The Hostname and IP Address for each CP4-R is displayed.
NOTE: The iOS device and the CP4-R must be on the same wireless network for
the device to be found.
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6. Tap on the home you would like to connect to. The Add New Home screen is
displayed.
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7. Enter the following information for HOME, LOCAL CONNECTION SETTINGS, and
REMOTE ACCESS SETTINGS on the Add New Home screen:
HOME:
l Friendly Name / Location: Enter a name or location of the CP4-R. The name
will be used to identify the CP4-R on the My Homes screen.
l User Interface Password: Enter the User Interface Password. For details,
refer to "Enable the User Interface Device Password" on page 1 and "System
Detail & Password Configuration" on page 1.
NOTE: After three unsuccessful login attempts, the IP address of the
device is blocked from joining the Crestron Home system for 1 hour. Other
devices are allowed to join during this period.
LOCAL CONNECTION SETTINGS:
l IP ADDRESS / HOST NAME: The Host name is entered by the system during
discovery.
REMOTE ACCESS SETTINGS:
NOTE: To configure the system for remote access (outside of the home
using a cellular network), refer to Enable Remote System Access.
l IP address / Host name: Enter the IP address or the Host name of the CP4-R
to enable remote access.
l Port: Enter the port to access the system. The default port is 50001.
8. Tap Connect to add the iOS device to the Crestron Home system. If the information
is valid, the My Homes screen is displayed.
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Pair a TSW-xx60 Touch Screen
NOTES:
l The Crestron Home app runs on the TSW-xx60 touch screen and must be enabled
within the device.
l The TSW-xx60 series touch screen must be using firmware version 2.05.xx or higher.
To upgrade the firmware, refer to Check for Device Updates.
Enable the Crestron Home App on the TSW-xx60:
1. Enter the TSW-xx60 settings. The TSW-xx60 settings can be accessed from the
touch screen or from a PC connected to the TSW-xx60's web page.
a. From the TSW-xx60:
I. Place five fingers on the display and hold for 15 seconds.
II. Tap Application Selection to bring up the Application Selection screen.
III. Tap Crestron Home.
IV. Tap Confirm Selection. The touch screen reboots with the Crestron
Home application running and then displays the landing page.
b. From the TSW-xx60's Web Page:
I. Enter the IP address or host name of the touch screen into a web
browser.
II. Click Settings and then Applications.
III. Select Crestron Home from the Application Mode drop-down.
IV. Click Save Changes. A pop-up dialog is displayed stating that the touch
screen must be rebooted for the new application to take effect. Click
Yes to reboot the touch screen now or No to reboot the touch screen
later. The touch screen reboots with the Crestron Home application
running and then displays the landing page.
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To pair a TSW-xx60:
1. The first time the TSW-xx60 is launched, the splash screen is displayed.
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2. Tap Discover Home to scan the network for the CP4-R. The Homes found on this
network screen is displayed and shows the list of available CP4-Rs on the network.
The Hostname and IP Address for each CP4-R is displayed.
NOTE: The TSW-xx60 and the CP4-R must be on the same wireless network for
the device to be found.
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3. Tap on the home you would like to connect to. The Add New Home screen is
displayed.
4. Enter the following information for LOCAL CONNECTION SETTINGS on the Add
New Home screen:
l Friendly Name / Location: Enter a name or location of the CP4-R. The name is
displayed on the TSW-xx60 and will be used to identify the CP4-R on the My
Homes screen.
l User Interface Password: Enter the User Interface Password. For details,
refer to "Enable the User Interface Device Password" on page 1 and "System
Detail & Password Configuration" on page 1.
NOTE: After three unsuccessful login attempts, the IP address of the
device is blocked from joining the Crestron Home system for 1 hour. Other
devices are allowed to join during this period.
l IP ADDRESS / HOST NAME: The Host name is entered by the system during
discovery.
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5. Tap Connect to add the TSW-xx60 to the Crestron Home system. If the information
is valid, the room selection screen is displayed.
6. Select the room that the TSW-xx60 is in and then tap Save.
7. Press the "Home" hard key on the TSW-xx60 to display the Room screen.
NOTE: If the TSW-xx60 series touch screen was previously discovered and added to the
Crestron system during Step 2: Pair Devices, it will now appear as "TSW-xx60(Legacy)"
in the Crestron Home system. The TSW-xx60 series touch screen can be safely
removed from the system. Refer to "Step 2: Pair Devices" on page 1 for details.
Pair a TSR-310 Touch Screen Remote
NOTES:
l The Crestron Home app runs on the TSR-310 touch screen remote and must be
enabled within the device.
l The TSR-310 touch screen remote must be using firmware version nn.nn.xx or
higher. To upgrade the firmware, refer to Check for Device Updates.
Enable the Crestron Home App on the TSR-310:
1. Press the power, microphone, home, and then raise buttons twice in sequence within
five seconds. The TSR-310 main setup screen is displayed.
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2. Tap Application Selection from the main setup screen. The Applications screen is
displayed.
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3. Select Performance UI-OS 3 from the Applications screen.
NOTES:
l When Confirm Selection is pressed, the TSR-310 reboots immediately. No
confirmation dialog is displayed.
l If the selected app is already running, no actions are taken when Confirm
Selection is pressed.
4. Select Confirm Selection from the Applications screen. The TSR-310 reboots with
the Performance UI-OS 3 application running.
To pair a TSR-310:
1. The first time the TSR-310 is launched, the splash screen is displayed.
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2. Tap Discover Home to scan the network for the CP4-R. The Homes found on this
network screen is displayed and shows the list of available CP4-Rs on the network.
The Hostname and IP Address for each CP4-R is displayed.
NOTE: The TSR-310 and the CP4-R must be on the same wireless network for the
device to be found.
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3. Tap the system that you would like to connect to. The password entry screen
displays.
4. Enter the User Interface Device Password into the Password field using the on-
screen keyboard.
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5. Tap Connect to add the TSR-310 to the Crestron Home system. If the information is
valid, the room selection screen is displayed.
6. Select the room that the TSR-310 is in. The TSR-310 is added to the room. When the
TSR-310 is successfully added to the system, the TSR-310 displays the Home screen.
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