A Portfolio in Work

Immersion at
Luis Hora Memorial
Regional Hospital
Abatan, Bauko, Mountain Province

In Partial Fulfillment of the

Requirement
In Work Immersion Subject- Computer
Systems Servicing

Submitted to:
Mrs. Marilou F. Angadol
Work Immersion Teacher

Submitted By:
BLESSIE DAWN Q. PENINGEO
 Submitted On:
March 11, 2020
Table of Contents

Tittle Page
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Pre- work Immersion Requirements

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 Application Letter
 Resume
 Clearances
- Barangay Clearance
- Police Clearance
- Parent’s Consent

During Work Immersion Reports

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 Company Profile
- Mission and Vision
- Historical Background
- Target Clients
- Description of Products and Services
- Organizational Structure
- Company Rules and Regulations
 Daily Journals
 Photo Documentations
 Other Documents

Post Work Immersion Requirements

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 Reflection on Work Immersion

 Venn Diagram
 Work Immersion Evaluation Form
 Certificate of Completion
 Evaluation Task
 Outputs During the Work Immersion
 Others
Pre- work
Immersion
Peningeo, Blessie Dawn Q.
[email protected]
09070477786
Poblacion, Tadian Mountain Province

January 2020

HR Manager
Luis Hora Memorial Regional Hospital
Abatan, Bauko, Mountain Province

Dear Sir:

Greetings!

I am Blessie Dawn Q. Peningeo, a grade 12 student from Tadian School

of Arts and Trades and was currently taking up the Technical Vocational
track in the specialization of Computer System Servicing. I am signifying
my intent to apply in your good institution.

I do believe that the knowledge and skills that I have gained from our
school may contribute to your company and I also believe that working at
your institution will enhance my skills better.

I would appreciate the opportunity to meet you to discuss my qualifications

as I look forward to work with the people in your company.

Thank you and God bless.

Sincerely Yours,

BLESSIE DAWN Q. PENINGEO

Applicant
BLESSIE DAWN QUIMOYOG PENINGEO
Poblacion, Tadian Mountain Province

Contact No: 09070477786

Email: [email protected]

PERSONAL DATA

Date of Birth: May 20, 2002

Citizenship: Filipino

Sex: Female

Civil Status: Single

WORK EXPERIENCE

 IHOMP UNIT – Work Immersion

Luis Hora Memorial Regional Hospital
Abatan, Bauko, Mountain Province
February 3- 14, 2020

___________________________________________________________
___________

SKILLS AND QUALIFICATIONS

 PC Assembling/ Disassembling
 PC Software and Driver Installation
 PC Server Configuration
 Microsoft Office Applications such as Word, Excel and Powerpoint
During Work
Immersion
 LUIS HORA
MEMORIAL REGIONAL
HOSPITAL

Abatan, Bauko, Mountain Province

Luis Hora Memorial Regional Hospital:

Leader in Costumer Service

Humanitarian

Mutual Respect

Responsible Stewardship

High Quality Standard of Care

 VISION

 A center of excellence of health care

delivery in the Cordillera Region and the
neighboring provinces.

MISSION

 To provide progressive health care

services to our clients.

Historical
Background

By virtue of the approval of Republic Act 1806 on June

22,1957 initiated by Congressman Luis Hora, “MOUNTAIN
PROVINCE GENERAL HOSPITAL” came into existence, and
started its operation in 1964.
 A T-shaped concrete hospital’s main building was finally
constructed in 1977 with 50 bed capacity then increased to 75
beds. An additional wing was added in 1989 and the hospital
complex now resembles the letter “H”, top view.

On April 27, 1984, Batas Pambansa No. 836 authored by

Congressman Victor S. Dominguez was approved. This act
changed the name of Mountain Province General Hospital to
“LUIS HORA MEMORIAL HOSPITAL”. Similarly, he was
responsible for the eventual passage of RA 7445 “An Act
increasing bed capacity from 75 to 100 beds” which was
approved on April 27, 1992.

On 1993, “Devolution” of health services took effect.

Rural Health Units and Barangay Health stations were devolved
to municipalities and hospital was devolved to the Provincial
Government.

By virtue of RA 8314, approved June 20,1997 An Act

Designating the Luis Hora Memorial Hospital in Bauko,
Mountain Province, as the Regional Hospital of the Cordillera
Administrative Region, and Appropriating Funds Therefore.

In 2014, Health Sec. Enrique Ona issued Administrative

Order 22-2014 authorizing the Luis Hora Memorial Regional
Hospital (LHMRH) in Bauko to operate as a medical center with
Level 2 privileges.

AO 22-2014 also puts in effect the implementing rules

and regulations (IRR) of Republic Act 7445, which increased
the hospital’s bed capacity and RA 8413, which converted it to
a regional hospital.
Additional Information:

 It was Mountain Province Rep. Maximo Dalog Sr., who

worked for the Implementing Rules & Regulations of
these laws (RA 7445 & RA 8314)

 Appropriate funds on the operation of the hospital as

regional was provided.

 Increased in personnel adopting the DOH- Revised

Staffing Pattern with 292 positions.

 On June 30, 2016 Rep. Maximo Dalog Sr., introduced

House Bill No. 282 to increase the bed capacity of
LHMRH from 100 beds to 200 beds.

Description of the
Company’s Services
Here are the Organizational Unit Functions:

Office of the Medical Center Chief

Shall be responsible for the overall management and
administration of the hospital;
Formulation of policies, plans, programs and strategies to
ensure implementation of health standards for the
attainment of quality health care and high standards of
clinical training for medical and allied medical personnel;
And the day-to-day supervision and administration of the
functional units.

Medical Service
Shall be responsible for providing quality inpatient and
outpatient care and high standards of clinical training for
medical and allied medical personnel.
Provision of ancillary and allied health services to
patients.
Promotion of research activities;
Implementation of clinical resource management system;
and advising and assisting the chief of hospital in the
formulation and implementation of policies, plans and
programs of the hospital.

Nursing Service
Shall be responsible for implementing nursing programs
for total quality health care.
Provide nursing care to medical cases.
Responsible for developing, coordinating and
implementing relevant training programs for nursing
personnel.

Hospital Operations and Patient Support

Service
Shall be responsible for the provision of administrative
services relating to personnel management,
administrative records management, property and supply
management, general services, engineering, and security.
Shall be responsible for the provision of financial services
relating to budgeting, accounting, cash operations, billing
and claims.

Organizational
Structure of the
Company
 Office of the
Medical Center
Chief

Integrated
Hospital
Operations and
Management
Programs
(IHOMP)
Hospital
Operations and
Medical Service Nursing Service
Patient Support
Service

EDUARDO B. CALPITO,
MD,MHA, FPSMS
Medical Center Chief I

RACHEL A.
CHARITA D. CARMELITA O. BENITO, RN,
BERNARDEZ, MD, LUD-AYEN, MAN
MHcA, FPCR RN,MAN
Supervising
Chief of Medical Nurse VI/Chief Administrative
Professional Staff I Nurse Officer
 Office of the
Medical
Center Chief

Medical
Service

Emergency Health
Out Patient Department of
Medicine Information
Department Pathology
Dapartment Management
Company Rules and
Regulation
POLICIES:

P Observe
Timeliness
O
L Always log in
and log out
I at the
C Biometric
Logbook
Y

 Wearing of Uniform

 The prescribed uniform shall be worn with the

following accessories:
 A pair of black shoes; the cost of which shall be on
the personal account of
 the official/employee
 2.2 Identification Card (I.D.)
 Attendance to Flag Ceremony/ Flag
Lowering

 RA No 8491 known as “Flag and Heraldic Code of

the Philippines” requires all government offices to
observe the flag-raising ceremony every Monday
morning 8:00 AM or the next working day if
Monday is declared holiday. Flag lowering
ceremony is every Friday 4:00PM or the last
working day of each week base on MC no 19 s.
2012.

 Telephone Etiquette
 Cellphone and Intercom is one of extremely
important tools in communication. Thus, to create a
corporate image, all personnel should know how to
answer phone calls properly and politely.
Guidelines:
 Speak clearly
 Never touch the phone with gloves on
 Never eat, drink or chew gum while on a call

MAKING THE CALL

 Note: If after the 3rd ring and there is no answer
please dial again
 Be sure to identify oneself and the unit/area
 When connected, state the purpose of the call
 Thank the person called and hang up with a
pleasant goodbye
 Put down the phone gently and sanitize the
mouthpiece after each call for the next user

ANSWERING THE PHONE

 Phone calls should be answered on the 3rd ring
 Smile when answering the phone. (It automatically
makes the voice sound brighter and friendlier)
 Identify oneself and the unit/area when receiving
incoming call:
  Ex. “Good Morning. Thank you for calling Public
Assistance and Complaint Desk. This is Nova, how
may I help you?”
 If the person called is at the other line or on another
call, don’t let the caller wait on hold for more than
two (2) minutes without at least giving the option of
leaving a message and receiving a call back
 Take thorough, accurate messages and make sure
they’re returned promptly:
 Time and date of call
 Caller’s name, area/unit, contact number
 Message
 At the end of each call, thank the caller and hang up
with a pleasant goodbye
 Put down the phone gently and sanitize the
mouthpiece after each call for the next user

 Participation to Hospital Activities

Photo Documentation

Work Immersion

SY: 2019-2020

Luis Hora Memorial Regional Hospital

First Day: Arrival at Luis Hora Memorial
Regional Hospital
Knowing our Computer Hardware better.
Extra Service: Helping in laminating the
new set of Watcher’s ID.

APPLY: Visiting different offices at LHMRH

for maintenance.
Preparing the sound system and projector
for the next days’ program.

Attending the company’s Flag Raising

Ceremony.
Discussion on the Motherboard.

COC3: Application of what is discussed at

school to do the challenge of Sir Ernie.
YUMM! : Eating lunch together with the
team.

LAST DAY: Group picture with our beloved

second teachers.
Narrative Report

February 4, 2020 will be the start of our work immersion. We

prepared everything we need for our first day and we can tell that
everybody is excited after the long wait. We arrived on time but we were
asked to wait because they are having their Flag Raising Ceremony. Our
first day was fine, greetings, get to know each other and everything. We
started working on the computer’s hardware and Sir Ernie introduced us
and refreshed our minds with the parts of the system unit.

The following days had been busy. We also helped at the HR to

complete the needed information of the employees of Luis Hora. Sir also
gaves us challenges like how do we troubleshoot the computer if it does
not boot and how to us a paper clip in troubleshooting. We manage to fulfil
the tasks by applying what we learned in school. We are also given time
to explore and try more ways to troubleshoot.

We then moved on to Networking wherein we made one computer

as the server then connected it to the network to share files with the other
computer. We had a problem because we cannot find the shared file
eventhough we tried what we learned in school. Knowing about this, Sir
then showed us some shortcut on how to see the shared file so we also
tried the procedure ourselves.

Next is Sir introduced to us the main router used by the hospital

and as expected he again gave us challenge to connect to the main router
of LMHRH and using another router as a switch. After doing some
research and trial and error we managed to find a way then used it to do
the task. They always reminds us also to remember always the IP
Addresses that we are using to avoid conflict on the network.

The next task for us was to use ADDS to do or provide specific

roles and policies for the computer. With the help of our mentors, we are
given some clue to start with our work. As usual, we were advised to do
proper research and try them on to help us lessen the hassle. We are
surely making progress with the help of everyone in the office giving us
some advice and clues and also with the help of Mr. Google.

After completing all the tasks given to us, Sir Ernie also never failed
to give us summaries of what we had done the whole week and we were
also given advices to use on such incidents.

Then we moved on to preventive maintenance, the last part of our

COC. We were again given introduction on what preventive maintenance
is and some circumstances that we will encounter.

We were given the privilege to go around the hospital’s offices to

provide computer maintenance. We did some virus scanning, removing
applications that are not necessary and hardware cleaning. All our efforts
were changed to happiness when we are being paid with good feedbacks
and warm smiles.

We continued our tasks until we finished and sometimes we were

asked to help on repairing printers or something if we are not busy.

We learned many things throughout our 10 days work immersion.

We’ve encountered problems but we have our Sirs and Ma’am’s to help
us solve it. They had introduced us many new things that will increase our
knowledge and help us in the future.

Even if it is just two weeks, we were so thankful that we are one of

the lucky students who had the privilege to learn with them. The memories
we shared in that short amount of time will be cherished and the lessons
we had learned will not be forgotten and will forever be within us.

Blessie Dawn Peningeo

Post work
 Immersion

Reflection

The work immersion is one of the major steps in our journey. One that
should be recognized for its immence significance. Our hard work and efforts are
not wasted. Our experience molded us to be more efficient.

We started this immersion having enough knowledge to start our

challenge. But like what Sir Ernison said, if we think we know it all, we better
think twice. He’s got a point because as we started our immersion until we
finished, there are many new things that we learned. The knowledge we had at
school were upgraded in our work immersion. We are taught to be prepared all
the time because we don’t know when will the problems occur. There are also
times when each of us felt like we can’t possibly go on with the tasks assigned to
us, but we are not alone, we are all in that journey together.

Most importantly, this experience is about growing, having opportunities

and learning new skills that we will carry with us for the rest of our lives.

We will take accomplishment as a sign of how anything is possible when

we put our minds into it. We’ll also take this experience with confidence,
knowing that we had achieved great heights and we are equipped with the
necessary tool to use in our future.