Scribd
Upload
545 views3 pages

Japanese Quality Innovators

Dr. Kaoru Ishikawa was a pioneer in developing the concepts and methods of Total Quality Control in Japan in the 1950s and 1960s. He studied under quality experts like Deming, Juran and Feigenbaum. Ishikawa developed tools like the cause-and-effect diagram and advocated for other quality improvement tools. Genichi Taguchi developed the concepts of quality loss functions and robust engineering. Shigeo Shingo contributed greatly to manufacturing process improvement and developed methods like Poka-Yoke and Just-in-Time manufacturing. These Japanese innovators helped establish Japan's reputation for quality and laid the foundations for modern quality management practices.

Uploaded by

Jennifer Samaniego
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
545 views3 pages

Japanese Quality Innovators

Dr. Kaoru Ishikawa was a pioneer in developing the concepts and methods of Total Quality Control in Japan in the 1950s and 1960s. He studied under quality experts like Deming, Juran and Feigenbaum. Ishikawa developed tools like the cause-and-effect diagram and advocated for other quality improvement tools. Genichi Taguchi developed the concepts of quality loss functions and robust engineering. Shigeo Shingo contributed greatly to manufacturing process improvement and developed methods like Poka-Yoke and Just-in-Time manufacturing. These Japanese innovators helped establish Japan's reputation for quality and laid the foundations for modern quality management practices.

Uploaded by

Jennifer Samaniego
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 3

Japanese Quality Innovators

Dr. Kaoru IShikawa (1915-1989)

- Studied Under Deming, Juran and Feigenbaum

- Served as a professor of engineering at the University of Tokyo

- Actively participated in quality movement in Japan.

- Served as a member of JUSE

- Developed Japanese Total Quality Control (Company -Wide Quality Control - 1955-60)

a) Quality first – not short term profit

b) Next process is your customer

c) Use of facts and data

d) Respect for Humanity as a management philosophy – full Participation

e) Cross-functional management

- Pioneer of Quality Control Circle movement

What for quality circles

• To support improvement

• To maintain human relation in the workplace

• To increase job satisfaction

• To recognize employee capabilities and making use of ideas

- Developed cause and effect diagram (fishbone diagram)

- Advocated other improvement tools such as Pareto charts, Scatter diagram, Process flow chart, Check
Sheets, Histograms and Control Charts
Genichi Taguchi (1924-)

Developed

• Quality loss function- deviation from target is a loss to society

• Application of design of experiments/ Robust Engineering (Product development) • Online in


Production and offline in design

• Offline quality control

• System design (creation of design)

• Parameter design (design features tested/ determined)

• Tolerance design (Tightening tolerance of factors that have large Impact on variation)
Shigeo Shingo (1919-1990)

• Contributed as the world's leading expert on manufacturing process.

• Quality control at the source rather than through quality inspection

• Developed Poka-Yoke system (Mistake proofing device, sensors/ monitors)

• Zero defects approach -ultimate goal.

• Developed Just-in-time manufacturing system (Along with Taiichi Ohno created many features of Jus-
intime-JIT)

• Inventor of SMED (single minute exchange of die) as a system of quick change overs between products
for reducing changeover times

• He emphasized production rather than organizational issues. (Zero quality control is ideal production
system.)

Basic Concepts of Quality Managerial Perspective

1) Product- based approach (Quality of ingredients, grading and capability of Products-craftmanship)

2)  Manufacturing – based approach (Design or specification)

3)  Value- based approach (affordable excellence/ price and quality)

4)  User – based approach (level of satisfaction)

Critical Perspective:

- Transcendental Approach (Innate excellence, quality is neither mind nor matter but a third entity
independent of these two-emotions, feelings, presser, pain, hate, happiness )

- Social Constructivist Approach (social nature/ collective view/certification body)

- Discursive Approach (language, power, reality, social convention/power relations/discourses)

- Slogan Approach (may pursue various ends)

You might also like